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Project Report
On
CERTIFICATE
Preface
Education is when you read the fine print; experience is
what you get when you dont.
-Pete Seeger 1919.
One can never deny for the importance of the practical exposure of the
problem for its better understanding and greater grip of coming out with an
industrially acceptable solution. Being the MANAGEMENT students and
performing small practical even is in itself an experience of responsibility on our
head. The summer project is certainly the best chance to work in the Industry and
have practical understanding of market condition.
In view of above, this report has been completed as a part of summer
training prescribed for the MASTER OF BUSINESS ADMINISTRATION. This
had been made in order to know the perception among the investors towards equity
scheme at NIRMAL BANG SECURITY (P) LTD. at Ahmadabad region. This will
help us to know the factors which affect the Investors perception towards equity
scheme
investors personal belief. For this purpose we have made a questionnaire. This has
helped us to take data from the target sample, by making the survey we have
collected data as per the guideline provided. Thus results oriented by this project
help us to find the factors which affect Investors perception towards different
equity scheme at NBSPL.
ACKNOWLEDGEMENT
There is no such thing as a self made man, we all are made
up thousands of others George Adams.
It is great pleasure for me to acknowledge the kind of help
and guidance received tome during my project work. I was
fortunate enough to get support from a large number of people to
whom I shall always remain grateful.
I would like to express my sincere gratitude to Mr. Diptesh
Shirshikar and Mr. Ravi Tandon for giving me this opportunity to
undergo this lucrative project with Nirmal Bang Security Pvt. Ltd.
and also for their great guidance and advice on this project,
without which I will not be able to complete this project.
I am very thankful to our Director Sir Dr. Sharad Joshi for
giving me valuable
suggestion and encouragement to bring out good project.
I am very thankful to my mentor Prof. Mr. Nisarg Joshi for
him inspiration and for initiating diligent efforts and expert
guidance in course of my study and completion of the project and
I am very thankful to my project guide for giving me timely and
concrete guidance for making this project successful.
I would like to thankful to customers and staff members of
Nirmal Bang Security Pvt. Ltd. For helped me during the project
report and providing me more and more valuable information for
my project report.
CONTENT
INTRODUCTION
As an MBA student we have given a good opportunity to use
our theoretical knowledge into the practical in the company where
we are taking training.
The study is focuses on the research regarding the investors
preference and behavior for the product of India Infoline. I have
chosen this topic mainly for the following purpose.
I want to apply my theoretical knowledge into practical which I
have gain through my first year of MBA.
We have not more knowledge about stock market in the real
market sense, so to receive the current market knowledge we
have select a broking company Nirmal Bang, Ahmedabad.
In real market, it is necessary to have a current knowledge of
the securities market.
I come to know that which product is the most preferred by the
investors.
Industry profile
The Indian broking industry has come a long way in the last decade and has
also undergone a significant paradigm shift. The industry has shed most of its
negative trappings of the past and is now being considered a preferred sector for
building long term careers by professionals from all disciplines.
Unprecedented growth of market volumes and growing participation by
investors spread beyond the traditional geographical pockets, coupled with
professionalization of work cultures and demand for value-added services like
investment advisory and portfolio management, has created a huge demand for
talent at all levels.
This growth story is expected to be sustained for at least a decade or even more
because of the steady increase in the investor penetration and wider acceptance
of stock investments as a reliable option for long term wealth creation.
Robust all round economic growth and favorable demographics are other
important factors which are transforming India from a nation of savers to
investors. Improved quality of the Indian regulatory framework and high
compliance standards, have led to greater transparency in all transactions and
minimized the systemic risks.
Historically, the Indian financial services industry has been dominated by the
banking sector. However, globalization & liberalization of Indian Equity
Markets has led to rapid modernization and the professionalization of the
financial sector.
This has led to the emergence of the broking industry, as an important part of
the financial services sector, competing for talent with banks, insurance
companies etc. The Indian Broking industry has indeed come of age and it is
attracting huge investments from large domestic corporate houses as well as
from international players.
The Indian Broking industry is now in a most exciting phase and is likely to
grow at a much faster rate compared with many other sectors. High quality
Research & Advice, State-of-the-art Technology & Business Analytics,
Progressive HR Practices and CRM/Quality Management systems, have
emerged as the new drivers of competitive advantage in this business.
The scope of services provided by domestic brokerages has also moved up the
value chain from mere Execution & Settlement to cover the full range of
financial products to meet the diverse needs of customers, who are better
educated and aware about Personal Financial Planning.
In actuality the brokerage industry continues to develop rapidly. Many of the
traditional restrictions against banking activities within the brokerage industry
are being eliminated and the barriers are disappearing. Due to this, some
commercial banks have as subsidiaries, brokerage houses that offer discounts
and some of them have available accounts that offer all of the services that are
offered by a checking account.
The basic function of a brokerage firm is to execute buy and sell orders for
clients. Traditionally these firms have offered the investigation of the quality
and the possibilities of investing in a variety of investment products. It is still
accustomed for brokerage firms to offer information about possible investments
free of charge.
This activity of bringing free of charge stock investment reports is one of the
main tools that are utilized by brokerage houses to compete against other firms
and to investors it continues to be an important service.
Some investors prefer other types of services since many investors dont believe
that these investment reports are useful. In order to capture this vast diverse
clientele, the brokerage industry has segmented itself. After the restrictions in
commissions were eliminated, several brokerages began to open up their doors
as discount brokerage firms. In actuality, brokerage firms may be classified into
full service brokers and discount brokers.
Full service brokerage firms continue to offer informative stock reports and a
level of service much higher than other brokerage houses. Discount brokerage
houses only dedicate themselves to execute orders for clients.
Full service brokers are sellers looking for purchasing and selling for clients
and offering more customer service than is available from discount brokers. It is
many times possible that a client will not even know who is taking care of the
buy or sell order that they place.
There is a new sense of confidence among the domestic brokers as the broking
industry is passing through the most exciting times. Those who have survived
the earlier bear phase have made their fortunes as the overall revenues have
gone up multifold.
In coming days, shortage of skilled talent and proper infrastructure will be one
of the major challenges. Going forward, technology will play a key role and the
domestic broking houses have to upgrade it. Depth of multiple products is also
a challenge for the domestic houses.
Also on the regulatory front, domestic institutional investors cannot give more
than five per cent business to any single broker. However, FIIs have no such
restrictions resulting in restriction of revenues. As the dynamics of the mutual
fund (MF) industry has changed in India, the current restriction also needs to be
reconsidered.
Brokers were painful for the last three months due to falling volumes, so their
business will be affected. But for the last two years, most of them have made good
Company profile
Nirmal Bang Securities Pvt Ltd (Nirmal Bang) is amongst the top full-service
Broking firm established in the year 1989. It started as a small localized player
and ultimately transformed into a diverse group in a span of 20 years.
Nirmal Bang Securities Private Limited, a retail broking house, provides an
online share trading platform to customers to trade on equities, derivatives,
commodities, currency derivatives, insurance, depository services, and
subscription to initial public offerings and mutual funds in India.
The company offers comprehensive range of products and services to meet the
financial needs of its investors. It is solidly capitalized to meet the demands of
retail clients and sufficiently caring to ensure that service is not compromised.
The company offers daily and company reports, stock ideas, and sector updates.
It also provides franchising opportunities to individual to use its infrastructure
by being its channel partners.
History:
The Nirmal Bang group of companies was founded by Nirmal Bang, Dilip Bang
and Kishore Bang. The group always believed in developing retail client
network and had wide network of clients all over India.
It started up the DP services and also added broking into commodities and
insurance advisory services to diversify into allied activities. Thus Nirmal Bang
became a corporate member of BSE with three membership rights.
Major Offerings:Nirmal Bang currently offers the full stock brokerage services in line with the
overall strategy of the group. Some of the major offerings include the following:
Trading in Equities & DerivativesEquity trading is offered to retail clients through multiple channels including
online trading in the BSE and the NSE, for cash & derivatives segments. Live
quotes, market commentary and major news are also offered through its website.
This segment contributes a major portion of its revenue.
Trading in Commodities-
Reach & Access: Nirmal Bang has pan India presence with offices and branches spread across all
major cities and states. Its wide spread network is further supported by
franchisees and more than 200 sub brokers. As on Oct 2007, the company had
180 offices, 242 sub brokers and more than 300 employees.
The company has tie ups with some of the leading IT solution providers for
constant support and development of its technology set up. It has about50
VSATs that enhance connectivity across several branches and terminals.
Some of its technology partners include Financial Technologies, Apex Softcell
and Reliable Software.
Performance: During the first 10 months of CY07, Nirmal Bang reported growth across all its
major businesses namely; equity and derivative reporting a growth of 200%and
75% and commodity reported a growth of 50% respectively. Number of
Future Plans:Nirmal Bang plans to enhance its FII and institutional client base. The company is
further planning to enhance its existing service portfolio by introducing investor
advisory, portfolio management services and merchant banking services in the near
future.
India is one of the oldest stock markets in the world with a strong presence
of domestic and local intermediation. Stock markets in India surged over a decade
on back of a wide range of economic reforms, liberalization of financial markets
buoyed by greater freedom and flexibility. A stock market or equity market is a
public entity (a loose network of economic transactions, not a physical facility or
discrete entity) for the trading of company stock (shares) and derivatives at an
agreed price; these are securities listed on a stock exchange as well as those only
traded privately.
The size of the world stock market was estimated at about $36.6 trillion at
the beginning of October 2008.The total world derivatives market has been
estimated at about $791 trillion face or nominal value, 11 times the size of the
entire world economy. The value of the derivatives market, because it is stated in
terms of notional values, cannot be directly compared to a stock or a fixed income
security, which traditionally refers to an actual value. Moreover, the vast majority
of derivatives 'cancel' each other out (i.e., a derivative 'bet' on an event occurring is
offset by a comparable derivative 'bet' on the event not occurring). Many such
relatively illiquid securities are valued as marked to model, rather than an actual
market price.
The Bombay Stock Exchange (BSE) and the National Stock Exchange of
India Limited (NSE) are the two primary exchanges in India. In addition, there are
22 Regional Stock Exchanges. However, the BSE and NSE have established
themselves as the two leading exchanges and account for about 80% of the equity
volume traded in India. The NSE and BSE are equal in size in terms of daily traded
volume. The average daily turnover at the exchanges has increased from
Rs851crore in 1997-98 to Rs1284crore in 1998-99 and further to Rs2273crore in
1999-2000. NSE has around 1500 shares listed with the total market capitalization
of around Rs9, 21,500crore.
The markets are closed on Saturdays and Sundays. Both the exchanges
have switched over from the open outcry trading system to a fully automated
computerized mode of trading known as BOLT (BSE On Line Trading) and
NEAT (National Exchange Automated Trading) system. It facilitates more
efficient processing, automatic order matching, faster execution of trades and
transparency. The scrip traded on the BSE has been classified into A, B1,
B2, C, F, and Z groups. The A group shares represent those,
which are in the carry forward system (Badla). The F group represents the
dept market (fixed income securities) segment. The Z group scrip is the
blacklisted companies. The C group covers the odd lot securities in A, B1, &
Industry profile
Primary market:
A market is primary if the proceeds of sales go to the
issuer of the securities sold.
This is part of the financial market where enterprises issue
their new shares and bonds. It is characterized by being the only
moment when the enterprise receives money in exchange for
selling its financial assets.
1) Public issues:
Initial Public Offering (IPO) is when an unlisted company
makes either a fresh issue of securities or an offer for sale of its
existing securities or both for the first time to the public.
secondary market:
Secondary market refers to a market where securities are
traded after being initially offered to the public in the primary
market and/or listed on the Stock Exchange. Majority of the
trading is done in the secondary market. Secondary market
comprises of equity markets and the debt markets.
markets,
residential
mortgage
loans,
platform
for
trading
of
his
securities.
For
the
control
incentive-based
activities,
management
enabling
contracts,
implementation
and
of
aggregating
them. Such information helps issuers assess how well they are
using
the
funds
acquired
from
earlier
primary
market
stock,
but
with
different
order
flows,
may
be
Difference
between
Secondary market:
the
primary
market
and
the
STOCK MARKET
The Indian stock exchanges hold a place of prominence not
only in Asia but also at the global stage. The Bombay Stock
Exchange (BSE) is one of the oldest exchanges across the world,
while the National Stock Exchange (NSE) is among the best in
terms of sophistication and advancement of technology. The
Indian stock market scene really picked up after the opening up of
the economy in the early nineties. The whole of nineties were
used to experiment and fine tune an efficient and effective
system. The badla system was stopped to
control unnecessary volatility while the derivatives segment
started as late as 2000. The corporate governance rules were
BSE
NSE
NYSE
Tokyo
stock
exchan
ge
NIKKEI225
Name
SENSEX
NIFTY
NO. Of
Compan
y
Method
of
Calculati
on
30
50
Doe
Jones
Industri
al
Averag
e
30
225
Free float
Market
Capitalizat
ion
Method
Weight
ed
Averag
e
Weight
ed
Averag
e
Method
Weighted
Capitalizat
ion Stock
Market
Method
Price
Averag
e
Method
33
Market
Capitalizat
ion Bassed
Method
Research Methodology
Research objectives:
To know the preference and behavior of the investor for the
equity of different broking firm.
Scope of study:
Area covered: In the Ahmedabad, C.G Road, Navrangpura,
Vastrapur, and Naherunagar.
Time taken: 2 weeks
Data collection:
In my project I have collected the information though the
primary and secondary sources.
Primary data:
The primary information includes the fresh research work done
by me regarding the product of the different broking
companies. The sources of the primary information are as
under:
Residential
Shop-keepers
People in the industry
Secondary data:
The secondary information proved very helpful for me to
prepare my questionnaire and project. It also gives the
information regarding the company profile, present market
scenario, competitors and company share. The sources of
secondary data are as under:
Internet
Broacher
Sample design:
Type of research:
It was the quantitative research done through questionnaire
and the telephonic interview.
Type of sampling:
It was the convenience sampling.
Sample size:
100 people in which 12 from industries, 54 from offices of
NBSPL, 10 Residential and 24 others.
Sample unit:
We have covered the population including service people,
businessmen, retired person and also students.
Field work:
The researcher covers 100 respondents and all of them
filled up the questionnaire. Some of the respondents had no
patience but on the other hand there were some of them who
were truly interested into the survey.
Such respondents really encouraged the researcher a lot to
carry out the survey. Average time taken by the respondent to
fill up the questionnaire was 10 minutes. Some of them
thought they were making commitments on their part even
though the researcher told them that it was not so.
However an honest attempt is made to report and analyze
the respondents as objectively as possible without allowing the
investigators bias to dominate them.
The time permitted for the project is also limited for any
research
Data Analysis
Data Analysis Tools:
SWOT Analysis:
Strengths:
Original research
Integrated technology platform
One Stop shop
Pan - India distribution network
India Infoline.com and 5paisa.com have developed into
brands
Weaknesses:
Lack of a banking arm to complete the bank-brokerdepository chain
Insignificant presence in institutional Segment
Opportunities
Threats
Economic slowdown
Volatile movement in indices events like May 17, 2004
Stock markets falls will have a cascading effect on our
mutual fund mobilization
Increase/decrease in interest rate can affect our debt/
income fund mobilizations
Future changes in personal taxation rules can impact
insurance sales
Increasing competition from large and particularly foreign
players
5000-10000
11000-15000
16000-20000
21000-25000
>25000
Total
5%-10%
10
15
12
5
0
42
10%-20%
2
8
7
9
5
31
OBSERVED
EXPECTED
VALUE (O)
VALUE (E)
10
15
12
5
0
2
8
7
9
5
0
4
1
6
9
0
6
9
20
11
5
10
14
4
4
2
4
9
5
2
3
5
20%-30%
0
4
1
6
9
20
(O E ) 2
16
36
64
36
25
64
36
9
25
9
16
25
16
16
36
25
>30%
0
2
1
1
3
7
(O E ) 2
E
2.67
4
3.2
3.27
5
6.4
2.57
2.25
6.25
4.5
4
2.77
3.2
8
12
5
Total
12
29
21
21
17
100
2
1
1
3
8
5
6
8
36
16
25
25
Total:
4.5
3.2
4.16
3.12
90.06
(calculated) = 90.05
Interpretation: here 2 (calculated) > 2 (tabulated)
Here, I reject the null hypothesis.
It means that the investment is dependent on the income of the person.
Graphs showing the no. of investors according to age of the person and the preferences
of securities.
18-25
26-35
36-55
>56
Total
Equity
22
27
35
87
Mutual Fund
12
19
Insurance
12
24
48
Fixed Deposit
Commodity
Total
32
47
77
165
40
35
30
27
24
22
20
12
12
10
7
3
Equity
Mutual Fund0
18-25
Insurance
26-35
4
1
Fixed
Diposit
0
36-55
Commodity
0
0 0
>56
Graph showing the no. of respondent according to the income of the person and the
preference of the securities.
5000-10000 11000-15000 16000-20000 21000-25000
>26000
Total
Equity
13
30
17
20
88
Mutual Fund
18
Insurance
10
10
13
11
150
Fixed Deposit
Commodity
Total
27
47
28
41
24
167
30
25
20
5000-10000
15
11000-15000
10
5
021000-25000
>26000
16000-20000
40.00%
35.00%
30.00%
25.00%
20.00%
40%
no.of respondent
38%
15.00%
10.00%
10%
5.00%
0.00%
business
profession
5%
service
retired
8%
other
no.of respondent
Real Estate
Commodity
Business
Other
20%
9%
53%
18%
32%
16%
15%
7%
5%
10%
12%
3%
no. of respondent
60%
50%
40%
30%
20%
10%
0%
56%
Intraday
44%
delivery
no. of respondent
From the above graph, I can say that 44% of the people
are investing in delivery basis and 56% of the people are
investing in intraday basis. It means that most of the
people are interested in investment rather than trading.
no. of respondent
8%
10%-20%
34%
27%
20%-30%
30%-40%
>40%
31%
Table showing details of different broking firm about the securities like Equity
Margin
Brokerage
Exposure
Money
Intra-
(for intra)
Company
Account
Opening
India Infoline
750
2555
0.05-0.50
10 times
607
Kotak
Securities
750/-
5000
0.06- 0.55
4 times
890
ICICI direct
500
1000
0.05-0.05
5 times
2124
Motilal oswal
415
Not
restricted
0.03-0.30
4 times
430
Religare
299
5000
0.02-0.20
20 times
1837
Angel broking
731
5000
0.03-0.30
20 times
120
Reliance
money
750
Not
restricted
0.05-0.25
5 times
10000
Share khan
750
5000
0.03-0.30
4 times
250
HDFC
799
5000
0.05-0.50
5 times
Nil
Nirmal bang
5000
0.03-0.30
10 times
Nil
Branches
Delivery
(%)
Research Finding
Brokerage of India Nirmal Bang is lower than others broking firms like HDFC, India
Infoline, Kotak securities, ICICI Direct, Reliance Money they are charging 0 .05% for
Intraday and 0 .50% for Delivery Where Nirmal bang is taking 0 .03% for Intraday and 0 .
30% for Delivery.
Exposure is less than other firms. Nirmal bang offers ten times exposure on margin where
as India Infoline, Religare and India bulls offer twenty times exposure on margin money.
India Infoline takes Rs.750 for lifetime services, where as Nirmal bang take no charges.
Relationship manager changes many times, it creates problem for the offline customers.
India Infoline has hidden charges, Customer are not much aware about that.
Customer satisfaction of India Infoline not so good.
Most of the customers are trading online.
Most of the customers approach towards the broking firm is through the relationship
manager.
Some of the people are not much aware of share market and its benefit.
Recommendation
To increase awareness about Share Market and the name Nirmal Bang itself, the Company
should organize campaign. The campaign can be weekly, monthly, yearly, it will give a
good result to the company to capture market in the competitive position.
The company should reduce the margin money. It can help to acquire more Customers, if
the firms bring plans for no boundation of margin money.
The Company should increase their focus on the less margin money customers also .It can
help to make more customers of low margin money which can increase the revenue of the
firm. The Relationship managers focus only to the high margin money customer because
from them they will get high brokerage that should not be happened from the less margin
money customer.
DERIVATIVES
INTRODUCTION TO DERIVATIVES
The emergence of the market for derivative products, most
notably forwards, futures and options, can be traced back to the
willingness of risk-averse economic agents to guard themselves
against uncertainties arising out of fluctuations in asset prices. By
their very nature, the financial markets are marked by a very high
degree of volatility. Through the use of derivative products, it is
possible to partially or fully transfer price risks by lockingin asset
prices. As instruments of risk management, these generally do
not influence the fluctuations in the underlying asset prices.
However, by locking-in asset prices, derivative products minimize
the impact of fluctuations in asset prices on the profitability and
cash flow situation of risk-averse investors.
Derivative products initially emerged as hedging devices against fluctuations
in commodity prices, and commodity-linked derivatives remained the sole form of
such products for almost three hundred years. Financial derivatives came into
spotlight in the post-1970 period due to growing instability in the financial
markets. However, since their emergence, these products have become very
popular and by 1990s, they accounted for about two-thirds of total transactions in
derivative products. In recent years, the market for financial derivatives has grown
tremendously in terms of variety of instruments available, their complexity and
also turnover. In the class of equity derivatives the world over, futures and options
on stock indices have gained more popularity than on individual stocks, especially
among institutional investors, who are major users of index-linked derivatives.
Even small investors find these useful due to high correlation of the popular
indexes with various portfolios and ease of use. The lower costs associated with
index derivatives visavis derivative products based on individual securities is
another reason for their growing use.
1 Derivatives defined2
Derivative is a product, whose value is derived from the value of one or more
basic variables, Called bases (underlying asset, index, or reference rate), in a
contractual manner. The underlying asset can be equity, forex, commodity or any
other asset. For example, wheat farmers may wish to sell their harvest at a future
date to eliminate the risk of a change in prices by that date. Such a transaction is an
example of a derivative. The price of this derivative is driven by the spot price of
wheat which is the underlying. In the Indian context the Securities Contracts
(Regulation) Act, 1956 {SC(R)A} defines derivative to include
1. A security derived from a debt instrument, share, loan whether secured or
unsecured, risk instrument or contract for differences or any other form of
security.
2. A contract which derives its value from the prices, or index of prices, of
underlying
securities. Derivatives are
securities under the SC(R)A and hence the trading of derivatives is governed
by the regulatory framework under the SC(R)A.
Types of derivatives
The most commonly used derivatives contracts are
forwards, futures and options which we shall discuss in detail
later. Here we take a brief look at various derivatives contracts
that have come to be used.
Forwards: A forward contract is a customized contract between two entities,
where settlement takes place on a specific date in the future at todays pre-agreed
price.
Futures: A futures contract is an agreement between two parties to buy or sell an
asset at a certain time in the future at a certain price. Futures contracts are special
types of forward contracts in the sense that the former are standardized exchangetraded contracts.
Options: Options are of two types - calls and puts. Calls give the buyer the right
but not the obligation to buy a given quantity of the underlying asset, at a given
price on or before a given future date. Puts give the buyer the right, but not the
obligation to sell a given quantity of the underlying asset at a given price on or
before a given date.
Warrants: Options generally have lives of up to one year, the majority of options
traded on options exchanges having a maximum maturity of nine months. Longerdated options are called warrants and are generally traded over-the-counter.
LEAPS: The acronym LEAPS means Long-Term Equity Anticipation Securities.
These are options having a maturity of upto three years.
Baskets: Basket options are options on portfolios of underlying assets. The
underlying asset is usually a moving average of a basket of assets. Equity index
options are a form of basket options.
Swaps: Swaps are private agreements between two parties to exchange cash flows
in the future according to a prearranged formula. They can be regarded as
portfolios of forward contracts. The two commonly used swaps are :
Interest rate swaps: These entail swapping only the interest related cash
flows between the parties in the same currency.
Currency swaps: These entail swapping both principal and interest between
the parties, with the cash flows in one direction being in a different currency
than those in the opposite direction.
Swaptions: Swaptions are options to buy or sell a swap that will become operative
at the expiry of the options. Thus a swaption is an option on a forward swap.
Rather than have calls and puts, the swaptions market has receiver swaptions and
payer swaptions. A receiver swaption is an option to receive fixed and pay floating.
A payer swaption is an option to pay fixed and receive floating.