#Bits Zc471

BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANI
WORK INTEGRATED LEARNING PROGRAMMES

Digital
Part A: Content Design
Course Title
Management Information System
Course No(s)
BITS ZC471/CM ZC471/HHSM ZC471
Credit Units
Credit Model
Content Authors
P. Jayalakshmi
Course Objectives
No
CO1
Focus on the environmental business pressures impacting organizational performance and the role of
Information Technology in overcoming these pressures. Gain basic understanding on the concept of the
digital economy and of digital enterprises, the impact business pressures play on the organization and
their responses and adaptations to these pressures. Also gain understanding of the role information
technology plays both within and outside of the organization.
CO2
Learning the basics of information systems, information resource management, and end user computing.
Emphasis is placed upon the various types of information architectures and upon the importance of solid
information infrastructure. Web-based information systems and their functionalities is discussed and also
about the emerging technologies in IT.
CO3
The importance of data and the management issues that relate to it and its life cycle are emphasized.
Other objectives include document management, explaining the concept of data warehousing, data
mining, analytical processing, and knowledge discovery management. Transaction and analytic
processing systems are discussed and also the effects of data improvement on business. To develop an
understanding of the complexity of organizational networks, and more importantly of the benefits of the
importance of communication and collaboration in gaining competitive advantage for the organization
CO4
To recognize the difficulties in managing information resources, while learning how to recognize the
vulnerabilities and weaknesses of information systems security. To learn to distinguish between security
measures, analyzing disaster planning and recovery, and appreciating the need for business continuity
and disaster recovery
CO5
The primary objective is to focus on electronic commerce, or EC, in its various forms, including B2B
(Business to Business), B2C (Business to Consumers), and C2C (Consumer to Consumer) among others.
The standard for doing business, the importance of EC, its infrastructure, its applications, and its support
services, are emphasized. The practical applications, benefits and limitations are explained.
CO6
Overview of the concepts of mobile computing and m-commerce is presented. Includes discussion of the
drivers, technologies, barriers, and wireless standards. The current applications of m-commerce within an
organization, as well as the relevant consumer and personal applications are discussed. It focuses on
applications that exist in industries such as finance, advertizing, marketing and supply chain applications.
Location-based commerce, also known as l-commerce are discussed.
CO7
To understand the facts and issues related to transaction processing systems, innovative systems, and
functional systems in an organization. How IT supports customer relationship management, as well as
how the various support systems are integrated in an organization is explained. Functional areas and
business processes related to the value chain and the close linkage between functional areas and IT are
explored. The benefits and issues of integrating functional information systems are explored.
CO8
An overview of the concepts of supply chains and their business value, with emphasis on management
(SCM). Problems of SCM are addressed using industry illustrations. Enterprise Resource Planning is
examined as a way to simplify and coordinate the organization and its supply and value chains. The
historical development of software tools to manage the planning of resources is traced to the present day
where SCM, ERP, and e-commerce work together to achieve a competitive advantage for organizations,
by faster, more efficient order fulfillment and through the resolution of related problems.
CO9
A background to the complexities and the strategic benefits of information in large scale information
system deployments is explained. These can come in the form of inter-organizational alliances and
distributed networks as well as information systems deployed on a world-wide scale.
CO10
Learn to recognize the importance of data, the management issues that relate to it, and its life cycle.
Relating data management to multimedia and document management, explaining the concept of data
warehousing, data mining, analytical processing, and knowledge discovery management.
CO11
The importance of information systems to the overall strategic goals of the organization. Focus is placed
on the ability for IS to work as a coordinating function and also the challenges in IT business alignment
and how they can be addressed. However, the emphasis on the strategic alignment of IS to the overall
organization is also discussed as a major component to the approach being successful.
CO12
The process of managing IT projects within an organization and the framework for adopting these
projects are introduced. The five stages of the adoption life cycle is described. To understand the impact
of technology, task, individual, organizational, and environmental characteristics on the adoption of new
technologies. Understanding the typical causes of IT implementation failures and all other associated
challenges. The concept of business process management (BPM) and how it can be used to enhance
effectiveness in an organization and finally the role of change management in systems implementation.
Focus on the organizational transformation that follows from the introduction of new and innovative
technology.
CO13
How information technology affects organizations, technology users and the environment is reviewed.
The implementation of technology has a more wide ranging effect than merely the purpose for which it is
chosen. IT can affect hiring patterns, training decisions, and profitability. IT has dramatically altered the
competitive landscape, which in turn has created and shifted wealth. Green business practices and data
center designs are also discussed.
Text Book(s)
T1
Turban, Efraim & Volonino, L. Information Technology for Management:

Transforming Organizations in the Digital Economy, Wiley Student Edition, 7th
Edition, 2009.
Reference Book(s) & other resources

R1
OBrien, James A., Management Information Systems, TMH, 5th Edition, 2002
R2
Laudon and Laudon, Management Information Systems, Pearson Education, 9th Ed.,
2004
R3
Effy OZ, Management Information Systems, Thomson India Education, 5th Ed., 2007.
R4
Turban, Efraim & Volonino, L. Information Technology for Management:

Transforming Organizations in the Digital Economy, Wiley Student Edition, 9th
Edition, 2012
http://library.books24x7.com/toc.aspx?bkid=51172
Content Structure
1.
IT Supports Organizational Performance in Turbulent Business Environments

1.1. Doing Business in the Digital Economy
1.2. Information Systems and Information Technology (IT)
1.3. Business Performance Management, Business Pressures, Organization Responses, and IT
Support
1.4. Strategy for Competitive Advantage and IT Support
1.5. Social Computing and Networking
1.6. Why Should You Learn About Information Technology?
2.
Information Technologies: Concepts, Types, and IT Support

2.1. Information Systems: Concepts and Definitions
2.2. Classification and Types of Information Systems
2.3. How IT Supports People
2.4. How IT Supports Supply Chains and Business Processes
2.5. Information Systems Infrastructure, Architecture, and Emerging Computing Environments
2.6. Innovative and Futuristic Information Systems
3.
Networks and Collaboration as Business Solutions

3.1. Enterprise Networks, Connectivity, and Trends
3.2. Network Management, and Collaboration Technology
3.3. Wireless, Enterprise Mobility, and IP Telephony
3.4. Discovery, Search, and Customized Delivery
3.5. Collaboration and Web-based Meetings
3.6. Social, Legal, and Ethical Issues
4.
Securing the Enterprise and Business Continuity

4.1. Data and Enterprise Security Incidents
4.2. IS Vulnerabilities and Threats
4.3. Fraud and Computer-Mediated Crimes
4.4. IT Security Management Practices
4.5. Network Security
4.6. Internal Control and Compliance Management
4.7. Business Continuity and Disaster Recovery Planning
4.8. Auditing and Risk Management
5.
E-Business and E-Commerce

5.1. Overview of E-Business and E-Commerce
5.2. Major EC Mechanisms
5.3. Business-to-Consumer Applications
5.4. Business-to-Business Applications
5.5. Major Models of E-Business: From E-Government to C2C
5.6. E-Commerce Support Services: Payment and Order Fulfillment
5.7. Ethical and Legal Issues in E-Business
6.
Mobile Commerce
6.1. Overview of Mobile Computing and Commerce: Attributes, Benefits, Drivers, and Basic
Technology
6.2. Mobile Applications in Financial Services
6.3. Mobile Shopping, Advertising, and Content-Providing
6.4. Mobile Enterprise and Interbusiness Applications
6.5. Mobile Consumer Services and Entertainment
6.6. Location-Based Services and Commerce
6.7. Pervasive Computing, Context Awareness, and RFID
7.
Transaction Processing, Functional Applications and Integration

7.1. Functional Information Systems and Transaction Processing Systems
7.2. Managing Production/Operations and Logistics
7.3. Managing Marketing and Sales Systems
7.4. Managing Accounting and Finance Systems
7.5. Managing Human Resources Systems
7.6. Integrating Functional Information Systems
8.
Enterprise Systems: Supply Chains, ERP, CRM, and KM

8.1. Essentials of Enterprise Systems and Supply Chains
8.2. Supply Chain Management and Its Business Value
8.3. Enterprise Resource Planning (ERP) Systems
8.4. Customer Relationship Management (CRM)
8.5. Knowledge Management and IT
9.
Inter-organizational, Large-Scale, and Global Information Systems

9.1. Interorganizational Activities and Order Fulfillment
9.2. Interorganizational Information Systems and Large-Scale Information Systems
9.3. Global Information Systems
9.4. Facilitating IOS and Global systems: From Demand-Driven Networks to RFID
9.5. Interorganizational Information Integration and Connectivity
9.6. Partner Relationship Management and Collaborative Commerce
10.
Business Intelligence and Decision Support Systems

10.1. The Need for Business Intelligence (BI)
10.2. BI Architecture, Reporting and Performance Management
10.3. Data, Text, and Web Mining and BI Search
10.4. Managers and Decision Making Processes
10.5. Decision Support Systems
10.6. Automated Decision Support (ADS)
11.
IT Strategy and Planning

11.1. Alignment of Business and IT Strategies
11.2. IT Strategy Initiation
11.3. IT Strategic Planning
11.4. Outsourcing, Offshoring and IT as a Subsidiary
12.
Managing IT Projects, Process Improvement, and organizational Change

12.1. Adopting IT Projects
12.2. Implementing IT Projects
12.3. Business Process Management
12.4. Change Management and Organizational Transformation
13.
Impact of IT on Enterprises, Users, and the Environment

13.1. New and Accelerating Trends in IT
13.2. Current Perspectives on the Enterprise Web 2.0
13.3. Operating Greener Businesses and Eco-Friendly Data Centers
13.4. Impacts of Too Much Information and Connectivity
Learning Outcomes:
No
Learning Outcomes
LO1
Describing characteristics of digital economy and digital enterprises; defining information systems,
computer based Information System and information technology; Relationships between performance,
environmental pressures, organizational responses, and information technology; describing adaptive
enterprises; functions and impacts of social computing and social networking; Importance of learning
about information technology.
LO2
Basics and Types of Information Systems; Transaction Processing Vs. Functional Information Systems;
Major enterprise internal support systems and relate them to managerial functions; Support IT provides
to business processes and supply chain; Information Infrastructure and Architecture; Web Based
Information Systems; Emerging information technologies, innovative and futuristic IT systems and
applications.
LO3
Describe Networks, network standards, and compatibility issues; Impacts of collaboration on business
performance; Fixed, wireless, and mobile network infrastructures; Fundamental principles and
capabilities of group work technologies, Various Issues Involved in Network Computing, messaging
and collaboration.
LO4
Recognize the business and financial value of information security, IS vulnerabilities, threats, attack
methods and cybercrime Symptoms, factors that contribute to risk exposure and methods to mitigate
them; key methods of defending information systems, networks and wireless devices; internal control
and fraud and related legislation; understanding business continuity and disaster recovery planning
methods; role of IT in defending critical infrastructures.
LO5
E-Commerce, Scope of E-Commerce, benefits, limitations and types; B2C, B2B, B2E and C2C ECommerce Applications; What is E-Governance? Some of E-Commerce Support Services; importance
and activities of online advertising; ethical and legal issues relating to e-commerce.
LO6
Characteristics, attributes, and drivers of mobile computing and mobile commerce (M-Commerce);
Applications of M-Commerce in Finance, Advertising, Marketing and Content Providing; Applications
of M-Commerce within organizations (mobile enterprise, intra-business); B2B and supply chain
applications (inter-organizational) of m-commerce; Consumer and personal applications of mcommerce; Location based commerce; major inhibitors and barriers of mobile computing and mCommerce.
LO7
Relate functional areas and business processes to the value chain model; Defining functional
management information systems and list its characteristics; Understand Transaction Processing
System; IT and web support to Production/OM, Logistics, Accounting, Finance, HRM; Integrating
Functional Information Systems: Benefits and Issues.
LO8
Understand the essentials of enterprise systems and computerized supply chain management, Major
problems of implementing supply chains and some innovative solutions; Need for integrated software
and how ERP (Enterprise Resource Planning) does it; Describe CRM and KM and their relationship to
IT.
LO9
Describe Inter-organizational activities, particularly order fulfillment; Define and classify interorganizational information systems and global information systems; Identify major issues surrounding
global information systems; Present demand-driven networks and RFID as supply chain facilitators;
inter-organizational integration issues and solutions; understand Partner Relationship management and
its relationship to collaborative commerce.
LO10
Identify factors influencing adoption of business intelligence (BI) and business performance
management (BPM); Key considerations for IT support of managerial decision making. Understand
managerial decision making processes, decision process, and types of decisions; Describe decision
support systems (DSSs), benefits, and structure; importance of real-time BI and decision support for
various levels of information workers; automated decision support, its advantages, and areas of
application.
LO11
Importance of aligning the business strategy and how this alignment is achieved; challenges in ITbusiness alignment and how to address them; Critical strategic role of IT within organizations; how IT
is providing value to businesses; IT strategic planning within organizations; major reasons for
outsourcing; how to manage outsourcing and off-shoring opportunities.
LO12
Understand the concept of the technology adoption lifecycle; the five stages of adoption lifecycle;
Understand the impact of technology, task, individual, organizational, and environmental characteristics
on the adoption of new technologies; typical causes for IT implementation failures; challenges
associated with implementing IT projects; Understand concept of business process management (BPM)
and how it can be used to enhance effectiveness in an organization; Steps in creating an effective BPM
strategy; Role of change management in systems implementation.
LO13
Recognize trends in IT that are affecting business processes, competition, and workers; Describe ways
that IT can help conserve natural resources and protect the environment; Understand green business
practices and data center designs; understand the complexity of the effects of technological progress on
labor markets and individual employees; impact of IT on the quality of life and interpersonal
relationships.
Part B: Learning Plan
Academic Term
Course Title
Course No
Lead Instructor
First Semester 2015 - 2016

Management Information System
BITS ZC471/CM ZC471/HHSM ZC471
P.Jayalakshmi
Contact Hour 1
Type
Content Ref.
Topic Title
Study/HW Resource Reference
Pre CH
Review Course Handout/ List your

expectations from this course
T1: Chapter 1
During
CH
Relationships between performance,

environmental pressures,
organizational responses, and
information technology
T1: Chapter 1
Post CH
Review reference chapters from

textbook; replay videos as needed
to clarify understanding; do the
assigned homework
T1: Chapter 1
Type
Content Ref.
Topic Title
Pre CH
Review Course Handout/ List your

expectations from this course
T1: Chapter 1
During
CH
describing adaptive enterprises;

functions and impacts of social
computing and social networking
T1: Chapter 1
Contact Hour 2
Importance of learning about

information technology

assigned homework
T1: Chapter 1
Type
Content Ref.
Topic Title
Pre CH
Review previous week's topics.
T1: Chapter 2
Post CH
Contact Hour 3
During
CH
Basics and Types of Information

Systems; Transaction Processing Vs.
Functional Information Systems
T1: Chapter 2
Major enterprise internal support

systems and relate them to
managerial functions; Support IT
provides to business processes and
supply chain

assigned homework
T1: Chapter 2
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 2
During
CH
Information Infrastructure and

Architecture; Web Based Information
Systems, Web Based Information
Systems.
T1: Chapter 2
Post CH
Contact Hour 4
Emerging information technologies,

innovative and futuristic IT systems
and applications.

assigned homework
T1: Chapter 2
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 4
During
CH
Describe Networks, network

standards, and compatibility issues.
T1: Chapter 4
Post CH
Contact Hour 5
Impacts of collaboration on business

performance
Post CH

assigned homework
T1: Chapter 4
Contact Hour 6
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 4
During
CH
Fixed, wireless, and mobile network

infrastructures
T1: Chapter 4
Post CH

assigned homework
T1: Chapter 4
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 4
During
CH
Fundamental principles and

capabilities of group work
technologies
Various Issues Involved in Network
Computing, messaging and
collaboration
T1: Chapter 4
Post CH

assigned homework
T1: Chapter 4
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 5
During
CH
Recognize the business and financial

value of information security, IS
vulnerabilities, threats, attack
methods and cybercrime
Symptoms, factors that contribute to
risk exposure and methods to
mitigate them
T1: Chapter 5
Post CH

assigned homework
T1: Chapter 5
Contact Hour 7
Contact Hour 8
Contact Hour 9
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 5
During
CH
Key methods of defending

information systems, networks and
wireless devices; internal control and
fraud and related legislation.
T1: Chapter 5
Understanding business continuity

and disaster recovery planning
methods; role of IT in defending
critical infrastructures

assigned homework
T1: Chapter 5
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 6
During
CH
E-Commerce, Scope of E-Commerce,

benefits, limitations and types.
T1: Chapter 6
Post CH
Contact Hour 10
B2C, B2B, B2E and C2C E-Commerce

Applications

assigned homework
T1: Chapter 6
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 6
During
CH
What is E-Governance? Some of ECommerce Support Services.
T1: Chapter 6
Post CH
Contact Hour 11
Importance and activities of online

advertising; ethical and legal issues
relating to e-commerce.
Post CH

assigned homework
T1: Chapter 6
Contact Hour 12
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 7
During
CH
Characteristics, attributes, and drivers

of mobile computing and mobile
commerce (M-Commerce).
T1: Chapter 7
Applications of M-Commerce in
Finance, Advertising, Marketing and
Content Providing; Applications of MCommerce within organizations
(mobile enterprise, intra-business)

assigned homework
T1: Chapter 7
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 7
During
CH
B2B and supply chain applications

(inter-organizational) of m-commerce;
Consumer and personal applications
of m-commerce; Location based
commerce.
T1: Chapter 7
Post CH
Contact Hour 13
Major inhibitors and barriers of

mobile computing and m-Commerce.

assigned homework
T1: Chapter 7
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 9
During
CH
Relate functional areas and business

processes to the value chain model.
T1: Chapter 9
Post CH
Contact Hour 14
Defining functional management

information systems and list its
characteristics; Understand
Transaction Processing System

assigned homework
T1: Chapter 9
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 9
During
CH
IT and web support to

Production/OM, Logistics, Accounting,
Finance, HRM.
T1: Chapter 9
Post CH
Contact Hour 15
Integrating Functional Information

Systems: Benefits and Issues
Post CH

assigned homework
T1: Chapter 9
Content Ref.
Topic Title
Contact Hour 16
Type
Pre CH
During
CH
REVIEW SESSION FOR THE MIDSEMESTER TEST
Post CH

assigned homework
Contact Hour 17
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 10
During
CH
Understand the essentials of

enterprise systems and computerized
supply chain management
T1: Chapter 10
Major problems of implementing

supply chains and some innovative
solutions

assigned homework
T1: Chapter 10
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 10
During
CH
Need for integrated software and how

ERP (Enterprise Resource Planning)
does it
T1: Chapter 10
Post CH
Contact Hour 18
Describe CRM and KM and their

relationship to IT

assigned homework
T1: Chapter 10
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 11
During
CH
Describe Inter-organizational
activities, particularly order
fulfillment.
T1: Chapter 11
Post CH
Contact Hour 19
Define and classify interorganizational information systems

and global information systems

assigned homework
T1: Chapter 11
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 11
During
CH
Identify major issues surrounding

global information systems.
T1: Chapter 11
Post CH
Contact Hour 20
Present demand-driven networks and
RFID as supply chain facilitators

assigned homework
T1: Chapter 11
Type
Content Ref.
Topic Title
Pre CH
T1: Chapter 11
During
CH
Inter-organizational integration issues

and solutions.
T1: Chapter 11
Post CH
Contact Hour 21
understand Partner Relationship

management and its relationship to
collaborative commerce

assigned homework
T1: Chapter 11
Type
Content Ref.
Topic Title
Pre CH
10
T1: Chapter 12
During
CH
10
Identify factors influencing adoption

of business intelligence (BI) and
business performance management
(BPM).
T1: Chapter 12
Post CH
Contact Hour 22
Key considerations for IT support of

managerial decision making.
Understand managerial decision
making processes, decision process,
and types of decisions.
Post CH
10

assigned homework
T1: Chapter 12
Contact Hour 23
Type
Content Ref.
Topic Title
Pre CH
10
T1: Chapter 12
During
CH
10
Describe decision support systems

(DSSs), benefits, and structure.
T1: Chapter 12
Importance of real-time BI and

decision support for various levels of
information workers; automated
decision support, its advantages, and
areas of application.
10

assigned homework
T1: Chapter 12
Type
Content Ref.
Topic Title
Pre CH
11
T1: Chapter 13
During
CH
11
Importance of aligning the business

strategy and how this alignment is
achieved; challenges in IT-business
alignment and how to address them.
T1: Chapter 13
Post CH
Contact Hour 24
Critical strategic role of IT within

organizations; how IT is providing
value to businesses
11

assigned homework
T1: Chapter 13
Type
Content Ref.
Topic Title
Pre CH
11
T1: Chapter 13
During
CH
11
IT strategic planning within

organizations.
T1: Chapter 13
Post CH
Contact Hour 25
Major reasons for outsourcing; how to

manage outsourcing and off-shoring
opportunities.
Post CH
11
T1: Chapter 13

assigned homework
Contact Hour 26
Type
Content Ref.
Topic Title
Pre CH
12
T1: Chapter 14
During
CH
12
Understand the concept of the

technology adoption lifecycle; the five
stages of adoption lifecycle.
T1: Chapter 14
Understand the impact of technology,

task, individual, organizational, and
environmental characteristics on the
adoption of new technologies.
12

assigned homework
T1: Chapter 14
Type
Content Ref.
Topic Title
Pre CH
12
T1: Chapter 14
During
CH
12
Typical causes for IT implementation

failures; challenges associated with
implementing IT projects.
T1: Chapter 14
Post CH
12

assigned homework
T1: Chapter 14
Type
Content Ref.
Topic Title
Pre CH
12
T1: Chapter 14
During
CH
12
Understand concept of business

process management (BPM) and how
it can be used to enhance
effectiveness in an organization; Steps
in creating an effective BPM strategy.
T1: Chapter 14
Post CH
Contact Hour 27
Contact Hour 28
Role of change management in
systems implementation.
12

assigned homework
T1: Chapter 14
Type
Content Ref.
Topic Title
Pre CH
13
T1: Chapter 15
During
CH
13
Recognize trends in IT that are

affecting business processes,
competition, and workers.
T1: Chapter 15
Post CH
Contact Hour 29
Describe ways that IT can help

conserve natural resources and
protect the environment
13

assigned homework
T1: Chapter 15
Type
Content Ref.
Topic Title
Pre CH
13
T1: Chapter 15
During
CH
13
Understand green business practices

and data centre designs.
T1: Chapter 15
Post CH
Contact Hour 30
Understand the complexity of the

effects of technological progress on
labor markets and individual
employees.
13

assigned homework
T1: Chapter 15
Type
Content Ref.
Topic Title
Pre CH
13
T1: Chapter 15
During
13
Impact of IT on the quality of life
T1: Chapter 15
Post CH
Contact Hour 31
and interpersonal relationships.
CH
Related case studies and

discussions.
Post CH
13

assigned homework
T1: Chapter 15
Content Ref.
Topic Title
Contact Hour 32
Type
Pre CH
During
CH
REVIEW SESSION FOR THE ENDSEMESTER TEST
Post CH

assigned homework
Evaluation Scheme:
Legend: EC = Evaluation Component; AN = After Noon Session; FN = Fore Noon Session
No
Name
Type
Duration Weight
Day, Date, Session, Time
EC-1
Quiz-I
Online
5%
August 20-30, 2015
Quiz-II
Online
5%
September 20-30, 2015
Quiz-III
Online
5%
October 20-30, 2015
EC-2
Mid-Semester Test
Closed Book 2 hours
35%
20/09/2015 (FN) 10 AM 12 NOON
EC-3
Comprehensive Exam
Open Book
50%
08/11/2015 (FN) 9 AM 12 NOON
3 hours
Notes:
Syllabus for Mid-Semester Test (Closed Book): Topics in Session Nos. 1 to 16 (contact hours)
Syllabus for Comprehensive Exam (Open Book): All topics (Session Nos. 1 to 32) (contact hours)
Important links and information:
Elearn portal: https://elearn.bits-pilani.ac.in
Students are expected to visit the Elearn portal on a regular basis and stay up to date with the latest announcements and
deadlines.
Contact sessions: Students should attend the online lectures as per the schedule provided on the Elearn portal.
Evaluation Guidelines:
1. EC-1 consists of either two Assignments or three Quizzes. Students will attempt them through the course pages on the
Elearn portal. Announcements will be made on the portal, in a timely manner.
2. For Closed Book tests: No books or reference material of any kind will be permitted.
3. For Open Book exams: Use of books and any printed / written reference material (filed or bound) is permitted. However,
loose sheets of paper will not be allowed. Use of calculators is permitted in all exams. Laptops/Mobiles of any kind are
not allowed. Exchange of any material is not allowed.
4. If a student is unable to appear for the Regular Test/Exam due to genuine exigencies, the student should follow the
procedure to apply for the Make-Up Test/Exam which will be made available on the Elearn portal. The Make-Up
Test/Exam will be conducted only at selected exam centres on the dates to be announced later.
It shall be the responsibility of the individual student to be regular in maintaining the self study schedule as given in the course
handout, attend the online lectures, and take all the prescribed evaluation components such as Assignment/Quiz, Mid-Semester
Test and Comprehensive Exam according to the evaluation scheme provided in the handout.

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BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANI

WORK INTEGRATED LEARNING PROGRAMMES

Management Information System

BITS ZC471/CM ZC471/HHSM ZC471

Turban, Efraim & Volonino, L. Information Technology for Management:

Reference Book(s) & other resources

Turban, Efraim & Volonino, L. Information Technology for Management:

IT Supports Organizational Performance in Turbulent Business Environments

Information Technologies: Concepts, Types, and IT Support

Networks and Collaboration as Business Solutions

Securing the Enterprise and Business Continuity

E-Business and E-Commerce

Transaction Processing, Functional Applications and Integration

Enterprise Systems: Supply Chains, ERP, CRM, and KM

Inter-organizational, Large-Scale, and Global Information Systems

Business Intelligence and Decision Support Systems

IT Strategy and Planning

Managing IT Projects, Process Improvement, and organizational Change

Impact of IT on Enterprises, Users, and the Environment

Part B: Learning Plan

First Semester 2015 - 2016

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Relationships between performance,

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describing adaptive enterprises;

Importance of learning about

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Basics and Types of Information

Major enterprise internal support

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Information Infrastructure and

Emerging information technologies,

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Describe Networks, network

Impacts of collaboration on business

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Fixed, wireless, and mobile network

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Fundamental principles and

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Recognize the business and financial

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Key methods of defending

Understanding business continuity

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