Keynote SIGOS Product Portfolio v1

Company Profile
Quality aspects and test solutions

in telecommunications
Keynote SIGOS GmbH based in Nuernberg was
founded on 9th November 1989 under the name
of SIGOS Systemintegration and has rapidly
developed into a very successful enterprise.
Our portfolio comprises highly sophisticated and
flexible automated test solutions for mobile and
fixed networks, competent professional and
consulting services for network and service tests
such as outbound Roaming. With our range of
products we support our customer to measure the
KPIs, monitor SLAs to increase ARPU while reducing
their costs at the same time.
P RO D U C T P O R T F O L I O
SITE / GlobalRoamer / Professional Ser vices
Suppliers
5%
Others /
Test Lab
4%
Standardisation
Institutes
1%
Network
Operators
90 %
PRODUCT PORTFOLIO
Companies which benefit from our Product Portfolio see page 10/11.
Keynote SIGOS GmbH Klingenhofstrae 50d D - 90411 Nuernberg

Fon +49 (o)911 9 51 68-0 Fax +49 (0)911 9 51 68-355 www.keynote-sigos.com info@keynote-sigos.com
anoris. 11.2006
www.keynote-sigos.com
Testing is our competence
Today, network operators are confronted with an

extremely dynamic market and the challenges of
keeping up with new technology, permanent surveillance
Your Needs Our Services
of Service Level Agreements (SLA) and reducing costs

whilst maintaining customer satisfaction.
Test Specification and Development
To fulfil these challenges permanent testing is required.

These tests are both labour-intensive and extremely
costly and for those reasons are frequently neglected.
Network Component Tests (Protocol Tests)

SIM Tests and Tests for SIM Toolkit Applications
Service Tests (End-to-End Service)
Mobile Phone Type Approval Tests (2G, 3G)
TTCN Specification & Validation
The solution is fully automated testing with SITE:

Keynote SIGOS has developed the most advanced
automated test system available on the market,
providing precise and easy to use automated testing
through the entire network.
Cost-Saving Automated Testing

Avoid imprecise, time consuming and work intensive manual tests
Scalability
From small stand-alone to network-wide distributed systems
Central SIM Multiplexing

To use infinite numbers of SIM Cards at various locations
Service Quality Management

Precise measurement of service availability, performance and quality
Reporting
Highly flexible, dynamic and automated reporting and alarming environment
Flexible User Access

Permission based access via Internet, LAN and XML
Engineering Services
SW Development
Service Development
(specifications and reviews)
System and Network Integration
UMTS Network Integration and
Interoperability GSM-UMTS
Interconnection (fixed, wireless)
Outsourced Test Services for:

Acceptance Tests for Networks
Type Approval Tests for Mobiles
(GSM, GPRS, UMTS)
Network Launch Tests
Service Tests (GSM, GPRS, UMTS, IN, IP)
International Roaming Tests
Billing Tests (fixed, wireless network)
Graphical User Interface

User-friendly, drag-and-drop graphical interface with rollover help text
Open Interfaces
For seamless integration and combination of existing and new tools
Customising Environment
Test case editor to create and adapt tests to specific customer needs
Surveillance
Continuous and precise monitoring of service availability, quality (KQI)
and performance (KPI)
Keynote SIGOS SITE improves service quality

2
Senior Consulting Services

Standardisation (ETSI, ITU-T)
Test Strategies
Process Optimisation
Network Management & Network Optimising
Project Management
51
Keynote SIGOS SITE Test System

Architecture
Client
Central Unit /
Central Unit
Extension
Data Bases
Graphical
User Interface
O&M
Manager
Scheduler
Central Unit
Data Base
SIM
Multiplexer
Compact
Local Unit /
Mobile Local Unit/
Wireless Local Unit
WEB
User Interface
XML
Resource
Manager
Execution
Data Base
Test Execution
Manager
Measurement
Data Base
Remote SIM Multiplexing
Test Execution
Test Interfaces

The SITE Graphical User Interface enables easy
system operation and administration. Via IP connection, the system can be accessed simultaneously
by various parties.
The SITE GUI provides a user friendly, easy to use
drag-and-drop environment, to arrange, copy and
edit test and report elements, based on each
user's access permission.
Further, the integrated web user interface widens
the flexibility to set up tests and access reports
via the Internet at remote locations. The available
XML interface is used as integration interface to
exchange data with other infrastructure.
Dynamic Resource Management

SITE can execute tests at any time desired. Via the scheduler
window, a single test or a set of tests can be scheduled once
or periodically, based on a precise and convenient definition
of interval, day, time and frequency. To avoid any resource
conflict, an intelligent resource management system controls
access to interfaces and SIM cards, assuring a smooth
operation and maximum test parallelism.
The O&M Manager checks system components regularly and
generates an alarm (SNMP-Trap) in the event of failure. Service
alarms are also triggered based on user-specified alarm
definitions for test cases and components.
3
Keynote SIGOS SITE Test System

Central Open Data Bases
Test Case Editor
Reaching a maximum of performance, the SITE

System is operated on an open SQL-based database.
All configuration information, test results, measurements and KPIs are stored logically to guarantee
a flexible data import and export at any time.
Combined with filter functionality, each listing can
be easily screened based on different criterias.
Furthermore, the entire SITE hardware is monitored
by the database, from the individual test run to
each SIM card and hardware component connected.
SITE provides large libraries of test cases for main

network services in various settings. To offer users
an additional wide selection of options SITE
provides with its Test Case Editor Environment the
possibility to create own test cases with the
assembly of various test steps via an user-friendly
drag-and-drop mechanism.
Test Sequences
& Control Structures
To precisely mimic the consecutive usage of various
network services, tests can be combined and programmed in a sequence. In addition, the sequence
can be used to access complex network service
interaction whilst saving testing-time. Control
Structures provide logical operators like: List based
FOR EACH, condition based WHILE and REPEAT,
and time based WAIT. Dependent on the arrange
tests, more then twice as much tests can be performed with the same number of test interfaces.
SITE Drive Test

Monitoring the network's receive level is an easy
task whereas testing and documenting valuable
and precise results of a 2G and 3G technology
collaboration, whilst accessing services and moving
from A to B, is somewhat tough. SITEs Drive Test
Unit is designed to access services while being
moved freely. Tests, combined with GPS path
information and GSM - UMTS/HSDPA - GSM
technology interchange, provide full handover,
service quality and performance results, displayed
on a geographical map (GIS). The Drive Test Unit
can be combined with SITE System infrastructure
or used independently, offering local SIM
Multiplexing and reports.
Test Interfaces
SITE supports GSM/GPRS Um , UMTS Uu , EDGE, CDMA2000, HSDPA, PSTN a/b, ISDN So, GSM A, Gb, ISUP,
GSM-R and WLAN. Keynote SIGOS is also integrating IuCS , IuPS ,Trace Mobiles.
SITE Test System
GSM/GPRS Um
UMTS Uu* CDMA2000
GSM-R
EDGE
HSDPA*
Mobile Network
GSM A
ISUP
INAP SCCP
MAP
CAP TCAP
IuCS
Gb
IuPS
Core Network
UCP SMPP
WLAN
SMTP/IMAP
WAP via IP MMS via IP
BlackBerry
Internet
S0
a/b
PSTN
Specific Interfaces
* with possibility of Layer 3G protocol trace feature/monitoring
Modularity & Scalability

The modularity and scalability of SITE permits
optimum system adaptation to customer
requirements. Portable and Stand-Alone Systems
for implementation in test laboratories are just
as possible as the extension of a distributed
system to cover the entire live network. The
test system may be upgraded as required by
new applications, functions and test interfaces.
4
Open System
SITE is an open system and can be easily
integrated into existing test environments.
Existing equipment may be directly linked to
SITE and controlled and monitored via the
system interface.
Moreover, current software updates, configuration
modifications or problem clearance are quickly
and reliably performed by the Keynote SIGOS
support team via remote access.
SIM Multiplexing
SITE can handle thousands of SIM and USIM
cards in cascade-style SIM card boards. The
subscriber information of a SIM card is read
out by the system and transmitted via a LAN/
WAN network to any test location required. Each
card may be virtually transmitted to any location
without even a single card having to be moved
physically.
SIM
Multiplexer
Central
Unit
Clients
Local Units
ISDN
A Interface
Compact Local
Units
LAN / WAN
UMTS Uu
GSM /
GPRS Um
Gb Interface
GSM/GPRS
Interfaces
ISUP Interface
UMTS
Interface
supporting thousands of SIM cards serving

Um, Uu and SS7-Interfaces (A, )
Reporting / Alarming
Reporting is a fully integrated feature in SITE;
SITE Reporting enables user to create, view and
forward reports which have been generated of
the report data base measurements flexible
created KPIs according to ETSI standards or easy
integrated customised KPIs. These reports can
be defined by the SITE user by means of an easy
drag-and-drop functionality. Different alarm levels
can be specified in these reports and the alarms
can be defined and released by different service
alarm features e.g. aggregation and threshold.
Alarms can be forwarded to the desired destination via SNMP, SMS and e-mail. Reports can
be illustrated in different ways e.g. Charts,
Histograms, Pie Charts as well as by Geographical
Information System (GIS) and to be viewed over
the SITE user interface or with an HTML browser.
Online
Reporting
real time
reporting
Raw-Measurements
(Input and Output)
alarming
Post
Reporting
Measurements
Strategy / KPI design
Report Data Base
Report
Definition
Your benefits
Automated testing: avoid time and money consuming manual tests
Increase reliability of the GSM network
ARPU
Increase customer satisfaction
SQM: monitoring and measuring of service availability and quality
Ensuring SLAs with precise KPIs
Scalable architecture: from stand-alone to widely distributed systems
No SIM card traveling
Quick detection of problems due to parallel testing at any time
Keynote SIGOS SITE Applications

Keynote SIGOS SITE provides applications for testing all the important service functions
used by mobile network customers. A continuous standards and market evaluation process,
ensures that Keynote SIGOS is ready to support the need for End-to-End tests of any new
service that a mobile operator wishes to launch and maintain.
End-to-End / Service Testing

To check that services are available to customers
in a mobile network, the only real test is accessing
the service via the air interface, using mobile stations
and real SIMs. This is the same connection scenario
as experienced by the mobile customer. SITE
supports test interfaces for both moblie and fixed
subscribers. This testing environment permits the
check of basic network connectivity and configuration
i.e. BTS BSC MSC VLR HLR PSTN.
ROAMING
Inbound / Outbound Tests,

IREG 24, 26, 27, 29, IR 32, IR 35, IR 50, IR 60
Todays mobile subscribers expect roaming service
availability worldwide. The high revenue inbound roaming
traffic and the customer satisfaction factor for outbound
roaming, require careful maintenance via an automated
testing program. The SIM multiplexing technology allows
for both testing of multiple partner's SIM cards in the
home network, and the possibility to test for outbound
functionality in distant countries.
SITE HANDOVER SIMULATION

BASIC CALLS
Basic Calls, B-Channel Check,

Location Update
The high revenue circuit switched functions are a
vital service to be maintained. Mobile to mobile, or
mobile to PSTN in both MO and MT formats require that
core network configuration data is correctly maintained
during infrastructure growth or changes. Basic calls for
prepaid subscribers, which make up the majority of most
mobile network's customer base, typically involve complex
intelligent network support and interaction with a hot
billing credit database.
SUPPLEMENTARY SERVICES
Call Forwarding, Call Waiting, Call Barring,

Call Hold, CLIP/CLIR
All multi-switched calls and any interaction with the
subscriber profile stored in the HLR can be automatically
tested with our Test System, so that subscribers can use
these services trouble-free.
The freedom of moving around is the whole idea of

Mobile Phones. While moving, the Mobile Network needs
to monitor and handover existing communication from
one cell to others. Keynote SIGOS has created a highly
precise coupling field controlled handover Simulator to
force handovers within a field or laboratory coupling
matrix. During tests, SITE accurately documents all
network information e.g. LAC, Cell ID or Rx combine with
a 100ms time stamp. These stationary, simulated handovers
provide vital, reproducible and standardized service
quality information to reveal component interchange
flaccidities. In combination with the SITE Drive Test, the
full range of tests can be covered.
SMS
MO, MT, TAP, SMPP, UCP

SMS is vital to the revenue stream of mobile operators.
The basic functionality for MO and MT, as well as extensive
services supported by SMS, need to be carefully
maintained.
INTERACTIVE VOICE
Prompt recognition and comparison, IVR free testing
GPRS
Data Rates, Internet Protocols, HTTP, FTP, IMODE

The high ARPU business customers and multi-media
users depend on GPRS fast connectivity and high speed
services. The complexity of GPRS attach, context activation
and test of End-to-End connectivity is fully tested by
this SITE application.
GLOBALROAMER
For outbound roaming testing Keynote SIGOS offers the
GlobalRoamer. GlobalRoamer allows mobile network
operators to activate their own SIM cards via the internet
in mobile test stations in remote countries, and verify
that all services are available for their roaming customers.
For more details and if interested, please contact us at
globalroamer@keynote-sigos.com.
IVR services belong to our daily and future life; this is

why Keynote SIGOS has designed an easy to use IVR
tester able to cope even with the most sophisticated
speech menus.
REVENUE ASSURANCE
CDR Comparison
SITE provides with the generation of detailed CDRs for

all the test scenarios of different services the bases for
succeeding Revenue Assurance processes like CDR
comparison, metering verifications and billing verifications.
Those processes like CDR comparison play an important
role for network operators, on one hand to avoid
discontent customers and on the other hand to avoid
significant losses and to comply with legal regulations.
Keynote SIGOS offers with SITE powerful tools for
automated CDR generation and CDR comparison.
MMS
MO, MT, Legacy SMS, E-mail

MMS is a promising technology, but to ensure its success
it is vital to offer as quickly as possible a high quality
of services. In addition to the required GPRS connectivity,
the additional network elements which support MMS are
checked by an End-to-End test process.
PREPAID SIM CARD RECHARGING
Voucher Management, Voucher Recharging

Subscribers expect correctness of voucher recharging.
SITE offers this application to provide operators with a
tool to verify this service. This application consists of
the voucher management and the recharging mechanism
which can be used as a standard test case as well as
a SITE O&M job in order to ensure the operational
availability of prepaid SIM cards in the SITE SIM Mulitplexer.
VIDEO TELEPHONY
Video Telephony is a key service of 3G. This promising
wireless service can cause new problems across multitechnology networks. Today where legacy services coexist with 3G offerings, End-to-End testing and roaming
automation are critical requirements for service deployment
and profitability. SITE Video Telephony offers a regular
testing of this service.
VOICE QUALITY
Voice service is and will remain the key quality indicator
in a mobile network. This is recognised by subscribers
and operators alike. Not only the availability of the
service such as answer ratios and dropped calls are of
interest but also specifically the quality of the voice
connections. This is why SITE supports voice quality
testing according to the PESQ algorithm recommended
in the ITU-T P.862 standard.
WAP (1.0, 2.0)
WML Decoding, Follow Links, E-mail,

check of content and performance
Although the WAP technology has overcome its initial
difficulties, the introduction of new WAP portals can
endanger the reliability.
SITE WAP Applications will prevent breakdowns in
operation and help to reinforce the customer's trust in
WAP services. As WAP applications are in general frequently
updated, an automated regression test provides confidence
of service availability and correct functionality.
HANDSET SIMULATION
The opportunity for mobile operators to sell exciting
new mobile content and handsets is enormous.
We can help with our most powerful tool to test all your
services simulating the large variety of available handsets.
STREAMING
Due to higher bandwidths the use of real-time multimedia
applications in the wireless / mobile community will
dramatically increase. To ensure the mobile customer
enjoys a positive experience, the streaming data transfer
has to be tested with SITE Streaming, which uses the
industry standard RTP and RTSP protocols.
VIDEO QUALITY
SITE delivers perceptual quality measurements to reproduce the subscribers quality impression mapped to the
mean opinion score, similar to other quality tests. SITE
supports VIDEO quality testing according to the PEVQ
algorithm.
WLAN
The number of worldwide Wireless LAN (WLAN) hot spots
supported by the mobile network operators will grow
enormously in the next few years. The existing customer
SIM card will be the preferred (and secure) identification
and authentication module. SITE WLAN tests the availability
of Wireless LAN hot spots, and the access.
PUSH-to-TALK
The new push-to-talk services turn mobile phones into
walkie-talkies with unlimited range. The benefit of radio
style communication especially broadcasting to many
users makes it much more convenient than many phone
calls or even call conferencing. SITE tests the 1-to-1 or
1-to many voices communication
BLACKBERRY
It allows users to stay connected with secure and wireless access to E-mail, corporate data, calendar and web,
to easily manage all their communication and information
from a single BlackBerry device whenever and wherever
required. With SITE BlackBerry e.g. the e-mail push from
a RIM server is tested on commercial BlackBerry devices.
RING BACK TONE (RBT)

RBT is a nice telco feature for customers. Instead of
listening to standard ring tone subscribers can choose
individual melodies. SITE tests this RBT melody activation.
WEB BROWSING, IP TESTS

A very powerful extension for network test systems is
the availability of a web browsing function.
The SITE Test System is able to simulate the behaviour
of a real web user in front of an internet browser in
combination with mobile subscribers.
This application can be used with either GSM
or WLAN connectivity.
FUTURE APPLICATIONS
Keynote SIGOS always keeps pace with the latest
telecommunication developments, e.g. 3G services, 3G
location based services, Drive Test with Wireless LU and
GPS, Traffic Telematic, Tests with DSL interface etc...
World wide customers who benefit from the
SITE Test System

Vodafone Global
Europe
Vodafone D2 Germany
Vodafone United Kingdom
Vodafone Spain
T-Mobile Germany
T-Mobile Austria
T-Mobile Netherlands
T-Mobile Croatia
T-Mobile United Kingdom
T-Mobile Czechia
O2 Germany
O2 United Kingdom
O2 Ireland
T-Com Germany
VIPnet Croatia (VF)
Turkcell Turkey
DB Telematik Germany
PANNON GSM Hungary
one Austria
Orange France
Orange Romania
BASE Belgium
Celtel Netherlands
MegaFon NW Branch Russia
Sonic Duo Russia
Asia
Batelco Bahrain
PT.Excelcomindo Indonesia
Maxis Malaysia
DiGi Malaysia
MTN Networks Sri Lanka
Celltel Lanka Sri Lanka
Etisalat Kingd. Saudi Arabia
DU United Arab Emirates
CamGSM/MobiTel Cambodia
Australia
Operator Australia*
America
Entel Chile
Africa
Celtel Burkina Faso

Celtel Congo Brazzaville
Celtel Democratic Rep. of Congo
Celtel Gabon
Celtel Kenya
Celtel Malawi
Celtel Niger
Celtel SierraLeone
Celtel Tanzania
Celtel Tchad
Celtel Uganda
Celtel Zambia
IAM Morocco
Cell C South Africa
Vodacom South Africa
* Keynote SIGOS has no permission to disclose the customer name.
10
Product Portfolio
GlobalRoamer
Europe
Vodafone Netherlands
Vodafone Romania
Vodafone Spain
Og Vodafone Iceland
09 Mobile Iceland
Swisscom Switzerland (VF)
Oskar Czech Republic(VF)
T-Mobile Netherlands
T-Mobile Czech Republic
Novera Czech Republic
TMN Portugal
Optimus Portugal
Mobilcom Austria
Tango/Tele2 Luxemburg
O2 Germany
KPN Mobile Netherlands
E-Plus Germany (KPN)
Base Belgium (KPN)
Operator Belgium*
Mobistar Belgium (Orange)
Bouygues France
Meteor Ireland
O2 Ireland
Siminn Iceland
Turkcell Turkey
Elisa Finland
Sonic Duo (MegaFon) Russia
Primtelefon (MTS) Russia
BeeLine Russia
Asia
Maxis Malaysia
DiGi Malaysia
Celcom Malaysia
MTNL India
SmarTone Hong Kong
Operator Singapur*
Australia/New Zealand
Operator Australia*
Vodafone New Zealand
Telstra Australia
America/Canada
Entel Chile
Rogers Canada
Africa
Cell C South Africa

MTN South Africa
Tunesiana Tunesia (Orasc.)
Customer Country
11
SITE Test System

Applications
GlobalRoamer . . . . . . . . . . . . . . . . . . . . 13
WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Roaming . . . . . . . . . . . . . . . . . . . . . . . . 17
Web Browsing, IP . . . . . . . . . . . . . . . . . 31
SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Voice Quality . . . . . . . . . . . . . . . . . . . . 34
GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Video Telephony . . . . . . . . . . . . . . . . . . 36
WAP . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Handset Simulation . . . . . . . . . . . . . . . . 38
IVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Push-to-Talk . . . . . . . . . . . . . . . . . . . . . 40
Revenue Assurance . . . . . . . . . . . . . . . . 24
BlackBerry . . . . . . . . . . . . . . . . . . . . . . 42
MMS . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Video Quality . . . . . . . . . . . . . . . . . . . . 44
Streaming . . . . . . . . . . . . . . . . . . . . . . . 28
IN/CAMEL . . . . . . . . . . . . . . . . . . . . . . . 47
Web Browsing
Roaming
WAP
GSM A
IVR
WLAN
WAP
ISDN
SMS
MMS
ISUP
PSTN
Streaming
IMAP
USSD
Prepaid
Basic Call
Supplementary Services
Video Telephony
Voice Quality
UMTS UU
INAP
Handset Simulation
Postpaid
Video Quality
GSM/GPRS Um
Prepaid
CAP
Push-to-Talk
IVR
GPRS
Streaming
BlackBerry
GlobalRoamer
Outbound Roaming
GlobalRoamer the easiest way to solve

your Roaming Test needs
The Challenge
The Roaming traffic increased significantly
over the last decade and is representing
today an important part of the mobile
operators revenue.
By introducing new technologies and
services like BlackBerry, Video Telephony,
HSDPA and UMTS networks become more
and more complex, interference-prone and
increasingly complicating to administer.
Today customers are used to a high quality
and reliable service, expecting just the same
all over the world.
Therefore a permanent surveillance of the
roaming networks is indispensable but
extremely complicated due to a lack of
control.
Test the service availability and performance for

your customers when they roam to other networks
The Solution
The GlobalRoamer allows you to verify that all
services are available to your roaming customers
worldwide. By means of the Keynote SIGOS SIM
Multiplexing technology your SIMs are virtually
transmitted to remote test stations in many
countries where real voice, SMS and data calls
are performed. In this way, many user profiles
can be rapidly tested all over the world without
a single SIM card ever having to be physically
shipped to the remote test locations. Of course
reporting facilities enable the visualization of
the results. In case of critical quality degradation

automated E-mail alarms are sent to your
technical staff.
All you have to do is:

Send your test SIM cards to Keynote SIGOS!
Access the worldwide test network via
the internet!
Define and start the tests and collect
the results!
13
Global Roamer - Outbound Roaming
Ad-Hoc testing and pro-active monitoring in one combined solution!
The GlobalRoamer provides a very powerful test

environment for network or service engineers:
Secure web-based, ad-hoc and periodic
testing environment
Ultimate flexibility in terms of parameter
setting and SIM card selection
Extensive library of predefined test cases,
easily adaptable
Targeted troubleshooting and detailed analysis
based on call traces and CDRs
SMS, MMS, WAP, GPRS, UMTS, Voice Quality, CLI delivery, CF

The GlobalRoamer provides automated,
pro-active testing of roaming services:
Pro-active monitoring assures optimal
service for your outbound roamers
Continuous network surveillance with
graphical reports
Predefined management reports based on
the most important KPIs
Ultimate flexibility in report generation and
threshold setting
Tailored service view sorted by geography,
operator and service
Automated E-Mail alarms directly to the
technical engineer
Automated E-Mail reports
Features
Centralized SIM Multiplexing technology
makes your SIMs travel the world!
All services can be tested (Voice, Data,
SS, HSDPA, SMS, WAP, MMS, GPRS,
Voice Quality, UMTS)
Web-based, secure and convenient
user interface
Daily E-mail reports
14
Flexible scheduling of test campaigns

(once only, periodically)
Daily/weekly/monthly reporting
graphical display
Automated alarming based on your
threshold settings
CDRs, KPIs and traces for billing and
troubleshooting
Over 120 networks can be tested today

Who benefits from GlobalRoamer?
There are several departments which will benefit from GlobalRoamer.
They should ask themselves some really hard questions like:
Core network and service engineering:
How to ensure new roaming services work at
launch?
Network operations:
How to keep your expected roaming services
working to expectation whilst your CAPEX
budget is being squeezed?
Service quality:
How to exhibit the actual experience of your
highest value roaming customers?
Customer Care:
How to troubleshoot roaming problems
in real-time?
Revenue assurance:
How to verify that the TAP files from your
roaming partners are correct?
to mailbox, Prepaid CAMEL, USSD call back, PLMN selection

Worldwide testing
Today you can already test over 120 mobile networks worldwide. Currently covered are the
following countries:
Argentina
Australia
Austria
Bangladesh*
Belgium
Bosnia and
Herzegovina
Brazil
Brunei
Bulgaria
Canada
Chile
China
Croatia
Czech Republic
Denmark
Egypt
Finland
France
Germany
Greece
Hong Kong
Hungary
Iceland
India (Mumbai/Deli*)
Indonesia
Ireland
Israel
Italy
Japan*
Luxembourg
Malaysia
Morocco
Netherlands
New Zealand
Norway
Philippines
Poland
Portugal
Russia
Saudi Arabia*
Serbia
Singapore
Slovakia
Slovenia
South Africa
South Korea*
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
Ukraina*
UK
United Arab Emirates
USA (LA/NY/Miami*)
The GlobalRoamer deployment is ongoing with new locations added continuously.

We are able to cover more than 700 locations in over 60 countries with our worldwide partners!
Please contact us for the current installation base!
* GlobalRoamer Countries in deployment phase
15
What our customers say

Ilse De Kee (Base Belgium)
"Using GlobalRoamer, we realized that the
success rate of our CAMEL calls was only
around 50%! Additional to that, we then
realized that another 50% of the successful
tests werent billed! Thanks to GlobalRoamer,
we could detect this and immediately take the
respective actions."
Kjartan Briem
(OG Vodafone Iceland)
"The chart demonstrates how we could
decrease the amount of Roaming errors.
This improvement was a combination of three
actions: the automatic roaming testing with
the GlobalRoamer service, a new international
carrier connection and the ASR measurements
on international links."
Oct-04
"The biggest profit we yield by using

GlobalRoamer is the improvement of our GPRS
roaming service. By testing this service on a
daily basis we were able to notice disturbances
prior to customer complaints being reported.
Before we had GlobalRoamer, these tests had
to be done manually; in other words we had
to contact other operators and ask them to
perform these tests. This proved to be very
time-consuming and the frequency of these
tests were at a much lower rate than with
GlobalRoamer.
[] Our experience has taught us that network
changes can lead to serious roaming problems
and, of course, you want to detect these as
soon as possible in order that the customers
are less inconvenienced.
To summarize, we can say that we are
enthusiastic about GlobalRoamer. It has helped
us in several cases to detect network errors
and because we were able to identify those
errors at an early stage we were able to
decrease the resolve time."
Nov-04
Sep-04
Jul-04
Aug-04
Jun-04
Apr-04
May-04
Mar-04
Jan-04
Feb-04
Dec-03
Oct-03
Nov-03
Sep-03
Aug-03
Jul-03
Number of problems
Registered roaming problems
Gerrit Raymakers
(Vodafone NL)
Benefits
Increased roaming revenue due to better
service availability and performance
Increased Roaming Customer Satisfaction
No CAPEX
Reduce your mean-time-to-repair in
identifying/resolving problems
24 hours testing possible
16
Full control of Roaming tests as Roaming

partners support is not needed
Test of new roaming services before
commercial launch
Complete overview of outbound Roaming
performance at any time
Reduced costs for manual testing
Roaming
Inbound Roaming
What about your inbound roaming services?

Today, subscribers expect all frequently used
mobile services to work reliably everywhere in
the world. Thus, the quality and availability of
services inside and outside the home network
becomes increasingly important in the battle
for customers.
A large list of international roaming agreements
seems to be the key to success.
However, most operators simply suffer from a
lack of manpower to perform all IREG specified
test sets like IR 24, 26, 27, 29, 32, 35, 50 and
60 for often well over 200 Roaming partners.
Keynote SIGOS has facilitated IREG tests to run periodically and automatically,
using all your roaming partner SIM cards in no time spend. All sets of IREG
tests will release an ITU-T standardised report for all your roaming partners.
Keynote SIGOS offers you a fully automated

Roaming Test System!
Available Roaming KPIs:
The Keynote SIGOS distributed test

system covers the complete network
and locations, even abroad with remote
test probes and virtual SIM card
transfer.
Roaming IREG
Barring:
barring activation duration
barring deactivation duration
Forwarding: forwarding activation duration
forwarding deactivation duration
SMS MO MT: SMS send duration
SMS deliver duration
SMS end-to-end duration
Basic call:
call setup alert duration
call establish duration
Features
Simulation of real subscriber behaviour
Interfaces: ISDN S0, GSM/GPRS Um, HSDPA,
GSM Gb, GSM A, UMTS Uu, EDGE, CDMA2000
Scalable architecture: from stand-alone
system to widely distributed system
Central SIM Multiplexer: infinite number
of SIM cards can be managed
Detailed test reports
Resource allocation for different

users or groups
Tests according to International Roaming
Tests: IREG 24, 26, 27, 29, 32, 35, 50, 60
from GSM MoU
Inbound roaming tests
Outbound roaming tests
17
SMS
What about your Text Message Service?

SMS is the worldwide killer application for
network operators.
This simple network application results in an
immense increase of turnover for each network
operator. But it also means a constant monitoring
and improving of quality of service. SMS as
simple as it may look, monitored continuously,
Text Message Services often suffer from long
delivery durations, modification of content or
text missing with multiple SMS messages.
Regular tests are therefore required to maintain
a high standard of quality and improve customer
satisfaction.

SMS Test System!
BSC
BSC
SMSC
Um
Um
A
IP
SMPP
IP
a/b, S0
UCP
TAP
SITE Test System
Features
18

users or groups
Check functionality of SMSC
Check SM Service functionality
at peak times
Transmission time measurement
Photo T-Mobile AG

Interfaces: GSM/GPRS Um, UMTS Uu, CDMA2000,
GSM A, SMPP and UCP via LAN (TCP/IP)
Protocol test GSM 03.40, MO/MT
SMS
Keynote SIGOS SITE Basic Testcases

The SMS content is automatically generated or can be entered manually.
The received content is compared with the transmitted content.
MO_MT
Sending and receiving of one SMS.
External_SMS_MO
Sending of an SMS to a selectable external

number.
MO_MT_Multiple
Sending and receiving of multiple SMS.
External_SMS_MT
Receiving of an SMS from any external number.
External_SMS_MT_Text_Check
Receiving of an SMS from an external number.

The SMS content is checked for keywords.
Logical operation with keywords is possible.
Examples of Keynote SIGOS SITE SMS TAP and SMPP Testcases

The SMS content is automatically generated or can be entered manually.
Send SMS_External
Sending of a SMS to a selectable

external number via TAP.
Send SMS_BC
Send more Blocks SMS_External
Sending of an SMS consisting of three blocks to

a selectable external number via TAP.
The B-side receives the SMS blocks.
Sending of an SMS to two different selectable

external numbers via TAP. The both B-side mobiles
receive the SMS.
Send SMS_B
Send SMS_NoB
Change SMS_B

number via TAP. The B-side mobile is not
registered. After registering the B-side receives
the SMS.
Send Scheduled SMS_B

number via TAP.
Sending of a deferred SMS to a selectable external

number via TAP. Changing of content of the not
yet delivered SMS. B-side receives SMS with
modified content.
Change Scheduled SMS_B

number via TAP. The B-side receives the SMS at
the delayed time.

number via TAP. Changing of delivery time.
B-side receives SMS at the modified delivery
time.
Send valid SMS_NoB
Delete SMS_B
Sending of an SMS with defined expiry time to

a selectable external number via TAP. The B-side
mobile is not registered. The B-side registers
after expiration and does not receive the SMS.
Sending of a deferred SMS to a selectable

external number via TAP. Deleting of the not yet
delivered SMS. B-side waits to receive SMS till
end of validation time.
Available SMS KPIs:

SMS send duration
SMS deliver duration
SMS end-to-end duration
19
GPRS
Do you meet you subscribers demand with

GPRS, EDGE, UMTS and HSDPA Data Services?
Over the air IP data services offer subscribers
a highly flexible way to connect to a rich world
of internet based services like Email, Instant
Messaging, websites, VoIP and much more.
GPRS represents the first step towards a faster
access provided via EDGE, UMTS, HSDPA Cat.
12 and HSDPA Cat. 5/6.
However, for network operators this flexibility
in speed comes with a cost and labour intensive
price, as all technologies have to be supervised
and maintained.
Service precedence
Availability and reliability
Access speed and delay
Throughput, RTD and idiosyncrasies
And much more
To increase revenue and service quality, SITE

offers data tests to access all available technologies via dedicated interfaces to reveal
The solution is fully

automated testing!
Available GPRS KPIs:
Keynote SIGOS' distributed test system covers

the complete network and locations, even
abroad with remote test probes and virtual
SIM card transfer.
GPRS attach duration

PDP context activation duration
PDP setup connect duration
PDP IP UP duration
CSD dialin duration
CSD connect assign IP duration
Download: downloading duration download rate
FTP:
downloading duration uploading
duration mean download rate
20

Interfaces: GPRS Um, GSM Gb, EDGE,
UMTS Uu, HSDPA, CDMA2000, Ethernet IP
HSDPA Cat. 12 and HSDPA Cat. 5/6

WAP
SMS
HTTP
FTP

Pro-active testing
IMODE
SMTP
Measuring transfer rates
Roaming aspects covered
Photo T-Mobile AG
Features
WAP
What about the reliability

of your WAP services?
Test before your
credibility breaks down!
Wireless Application Protocol technology had
to struggle a long time with initial difficulties.
The demand of mobile information, combined
with the use of mobile handsets, has become more
convenient and thus increasingly popular with
customers.
At the same time however, the introduction of
new WAP pages or the republish of existing
ones entails considerable risks.
Keynote SIGOS offers you a fully

automated test system for improving
the quality of your WAP services!
Keynote SIGOS has designed the WAP 1.x/2.0

tester to prevent the drama of a protracted
breakdown in operation becoming reality and
to reinforce the subscribers existing trust and
acceptance of WAP services.
Keynote SIGOS WAP Test System

The Keynote SIGOS distributed test system
covers the complete network and locations,
even abroad with remote test probes and virtual
SIM card transfer.
Available WAP KPIs:
PDP context activation durationn
PDP IP UP duration
WAP get duration
Features
Photos T-Mobile AG

Interfaces: GSM/GPRS Um, GSM Gb,
UMTS Uu, EDGE, CDMA2000
Testing availability of WAP portals
Resource allocation for different users

or groups
Request pages over WAP 1.x or WAP 2.0
WML/XHTML/CSS decoding
Content check
Location based services
Throughput measurements
Circuit/Packet Switched Mode (CSD/GPRS)
WTP/WSP/W-HTTP traces
21
IVR
Do your voice response services

work correctly?
Interactive Voice Response services used for instance to check a mobile phone mailbox are a
common feature of everyday life. The situations
in which people communicate with a speaking
machine will increase continuously.
Testing these systems is essential for network
operators to assure the quality of their services
and thus keep their customers. IVR systems are
sophisticated and extremely difficult to test on
a continuous, assimilable and reliable way. At
present complicated test runs in which employees
must manually test telephone IVR systems are
to a large extent standard practice.
With its innovation, Keynote SIGOS has facilitated
this task to a powerful tool. The IVR tester is
designed that even the most sophisticated speech
menus may be recorded and recognised based
on a library of voice prompts.

IVR Test System!
Features
Interfaces: GSM/GPRS Um, UMTS Uu,
CDMA2000, ISDN So, GSM A and ISUP
Testing IVR trees
Voice mailbox tests
22

users or groups
Announcement comparison based on
voice prompts
Easy integration of new voice prompts
DTMF and voice stimulation
Customer specific extension
Several languages available
Language independent
IVR
IVR systems need to be checked in respect to:

Availability of voice services
Correctness of announcement
The structure of the entire IVR system
Available IVR KPIs
Recognized promt
Recognized prompt parts examples
Keynote SIGOS IVR Test System Procedure
SITE IVR Tester

Announcement
comparison
with RS Prompt
library
calling service number
recording announcement 1
SITE IVR Tester
sending DTMF/ WAV
Announcement
comparison
with RS Prompt
library
IVR System
SITE IVR Tester
recording announcement 2
sending DTMF/ WAV
...
IVR System
IVR System
recording announcement n
23
Revenue Assurance System
Money makes the world go round

what happens if network operators cannot charge their
invoices or if invoices are even wrong?
For all network operators, Revenue Assurance
is of major importance. On one hand, to keep
a high and trusted image and to avoid discontented customers, on the other hand, to obviate
significant losses. Furthermore in most
countries Revenue Assurance is mandatory to
comply with legal regulations.
How to guarantee
correct invoices?
Today manual tests only provide inaccurate,
untrustworthy and in most cases very expensive
results. To assure correct charging a precise and
reliable Revenue Assurance system is essential.
With SITE, scheduled, continuous test of all
services provide maximum accuracy of all test
calls to be precisely mapped to call data
records or international TAP-files.

Revenue Assurance System!
Features
Interfaces: GMS/GPRS Um, GSM Gb, UMTS Uu,
CDMA2000, ISDN S0, GSM A, ISUP, INAP
CDR generation
24
CDR comparison
Resource allocation for different users or groups
Revenue stream audit
Covering billing aspects of outbound roaming
Revenue Assurance System
SITE CDR comparison

SITE generates and compares:
Time based calls: e.g. speech
Volume based calls: e.g. GPRS-data
Event based calls: e.g. SMS
Output data:
Time based Calls
Volume based Calls
Event based Calls
A Number
B Number
Call Type
A Number
B Number
Call Type
A Number
B Number
Call Type
Begin of call for both files

Difference of begin of call
Call duration for both files
Difference of call duration
Begin of call for both files

Difference of begin of call
Data Volume for both files
Difference of data volume
Time stamp from both files
Keynote SIGOS
Test Call
Generator
CDRs
Network Components
(MSC, SGSN, IN, etc.)
CDRs
CDRs
CDRs
Mediation
System
Billing
CDRs
CDRs
Filtering
Filtering
Operator provided
Formatting
CDR Comparison
Keynote SIGOS
provided
results
25
MMS
Success with MMS!

Multimedia Messaging Services is seen as a
step towards 2.5G and 3G services. In the light
of SMS, MMS can become the next killer
application and repeat the success of SMS.
Therefore, Multimedia Messaging is likely to
become the most important service in 3rd
generation networks.
However, Multimedia Messaging Services is a
young but sophisticated industry. Especially the
interworking of different services may cause
problems.
In order to reach the subscribers acceptance,
errors should be avoided from the beginning,
as once a service does not work, subscribers
turn away from it. Therefore, to aquire a high
reputation for Quality of Services (QoS), regular
tests are essential.
Test your services proactively and guarantee
your subscribers a high standard of quality!

MMS Test System!
Features
via GSM/GPRS Um, GSM Gb, UMTS Uu,
EDGE, CDMA2000, air interface
Detailed test reports incl. WAP WTP/WSP
decoding
26

users or groups
No MM storage limitations
MM to legacy handset tests
User definable test messages
MO/MT transmission of multipart MMs
Segmentation and reassembly supported
Expandable library of MMS test messages
Logging of all relevant timestamps
MMS
MMS Testcases
MMS_MO
MMS_MO_ToEmail_Retrieval Via Mobile
MMS_MT
MMS_MO_ToLegacy
Sending of an MMS message to any external

numbers.
Receiving MMS via corresponding WAP Page

after SMS notification
Sending of an MMS message to an E-Mail

address and fetching the corresponding
E-mail message via POP3/IMAP
Sending of an MMS to a subscriber which has

no MMS capabilities configured by the
network operator
MMS_MO_MT
Sending and receiving of an MMS (notification

and download via WAP 1.x protocol stack)
Others on Request
Example Testcase MMS_MO_MT

Orig.
MMS Client
Target
MMS Client
Target MMS
Proxy-Relay
Orig. MMS
Proxy-Relay
M-Send
.req
f
.con
M-Send
Interactions occuring
beyond MMSM are not
in this documents scope
M-Notifi
cation.i
nd
d
Resp.in
M-Notify
Time passes
WSP/HT
.req
TP GET
M-Retrie
ve.conf
ery.ind
M-Deliv
Interactions occuring
beyond MMSM are not
in this documents scope
dge.ind
owle
M-Ackn
Available MMS KPIs:
Photo T-Mobile AG

PDP IP UP duration
MMS send duration

MMS fetch duration
MMS push arrival to receive MMS
duration
MMS connection to send duration

MMS send to push arrival duration
MMS end-to-end duration
27
Streaming
What about your streaming applications?

Today, almost every major event, e.g. sports,
news or society events can be accessed via
real-time multimedia streams on a mobile phone.
These multimedia applications become more
and more important in the wireless and mobile
community.
To make sure, customers can enjoy these new
and exciting premium services, it is most important
to guarantee an impeccable streaming service.
Using the industry standard protocols RTP and
RTSP the SITE system is up-to-date with the
latest technology. Scheduled and continuous
tests make sure that multimedia streams deliver
the desired contents and the required quality
even to the largest possible groups.

Streaming Test System!
Features
Simulation of different browsers,
e.g. Netscape, MSIE
Central SIM Multiplexer: infinite
number of SIM cards can be managed
UMTS Uu, WLAN, EDGE, CDMA2000, HSDPA
28
Parallel subsessions per stream,

e.g. video and audio
Send streamed multimedia over IP
TCP or UDP transport protocols
Measurement interval in multiple
of 100 milliseconds
Used industry standard RTP/RTSP
Streaming
Parameters
RTSP_URL: The location of the stream
RTSP_Protocol: TCP or UDP as a transport protocol
RTSP_DownloadDuration: Duration in seconds as a limit for the download
SITE Test System Architecture for Streaming

integration of the client-server multimedia presentation control protocol RTP/RTSP
SIM Multiplexer
SITE
Central Unit
Testcase
LAN
RTSP
RTP
Socket Interface
Compact
Local Unit
GSM
Probe
UDP
WLAN
IP
WLAN
WLAN Probe
GSM/
GPRS
WLAN
Access Point
PLMN
Internet
RTSP Server
Available Streaming KPIs:

PDP IP UP duration
RTSP packets loss percent 1
RTSP packets loss percent 2
RTSP packets received 1

RTSP packets received 2
29
WLAN
Wireless LAN for mobile operators

Test the availability and services!
Business at every location, direct e-mail and
internet is todays life. Due to this, the number
of worldwide Wireless LAN (WLAN) access points
and users is continuously growing. Many mobile
network operators offer this type of convenient
internet access to their customers. The existing
customer SIM card is a preferred and the most
secure solution for identification and
authentication to this service.
However, if customers discover an unreliable or
inconvenient use of service, they will soon turn
away. Today, time to market and a maximum of
reliability, usability and quality is increasingly
important. With SITE WLAN its easy to test the
availability, the access and the performance of
hot spots on a flexible, continuous and most
accurate way.

Wireless LAN Test System!
30
WLAN
Testing Services
such as:
Search for available WLAN networks in
the hot spot area
Entering SSID of WLAN network
Entering WEP network key
Receiving IP address via DHCP
Receiving DNS servers and default IP
gateway from the backbone IP network
Payment / Billing procedures
DHCP:
DNS:
SSID:
WEP:
Dynamic host configuration protocol

Domain name system
Service Set Id
(Identifies the WLAN network to attach)
Wired Equivalent Privacy
(Encryption / Security mechanism for WLAN)
SITE Test System Architecture for WLAN

with CU, CLU, GSM-Probe, SIM Multiplexer and the components of public networks
like hot spot with Internet access and public terrestrial mobile network with backbone.
SIM Multiplexer
SITE
Central Unit
LAN
GSM
PLMN
Compact
Local Unit
GSM Probe
WLAN Probe
HotSpot
WLAN
Internet
Access Point
Server
Available WLAN KPIs:

Number of packets send
Number of packets received
round trip delay
Features
Photo T-Mobile AG

Interfaces: WLAN
WLAN 802.11
SSID Network search

WLAN authentication
Payment/Billing
31
Web Browsing, IP
What about mobile Internet browsing?

WLAN, Edge, HSDPA, 3G and the variety of
todays multifunktional, big screen handsets
open many new possibilities. Accessing the
internet directly via http, https, ftp and so on,
demonstrates only a small selection of new
mobile phone capabilities.
Response, accessibility, througput and so on
are major performance indicators for monitoring
the quality of service. But much more, the SITE
browsing test can access websites, fill in forms,
receive cookies, initiate secure transactions,
download contents etc.
Be sure your service is at its peak in coping
with todays demands!

Web Browsing, IP Test System!
Features
Simulation of different browsers,
e.g. Netscape, MSIE
Interfaces: GSM /GPRS Um, GSM Gb, UMTS Uu,
EDGE, CDMA2000, WLAN, Ethernet, HSDPA
32
Chains of user interaction on a web

application, e.g. a full ecommerce session
HTTP post/get request methods
HTTPS (SSL) for secure transactions
Cookie handling
Follow links both by name or URL
Web Browsing, IP
Testing Services
such as:
Send and Check E-Mail
Send MMS and SMS over a Web Portal
Check Cookies
Limited check of HTML page content (keywords, images)
HTML parsing
Example: Send MMS to a non MMS compatible mobile

1.
2.
3.
4.
5.
6.
Client (A) sends MMS to Mobile (B).

(B) receives an SMS notification with a Web Link possibly with password.
(B) starts a Web session by sending this Web Link (URL) to an operator Web Portal.
Web Portal responses and asks (B) for his authentication.
(B) sends authentication (e.g. mobile no., possibly with password).
Web Portal responses with MMS.
Mobile
MMS Client (A)

1.
Send MMS
Client (B)
Operators
Web Portal
Web Browser
2.
Receive legacy
notification per SMS
Extract Web Link
Start Browser
Session
3.
URL request
4.
URL response )
(with html form
5.
Authentication
6.
(with
URL response
MMS)
SITE
Available Web Browsing KPIs:

PDP IP UP duration
Web Browsing duration
33
Voice Quality
Do you offer excellent Voice Quality?

Voice quality is and will remain the key indicator
for each operators network quality. This is
recognised by subscribers and operators alike.
Not only the availability of services such as
answer rotation, dropped calls are of interest,
much more information on quality, delay or
noise determines the overall quality. Furthermore,
international Voice Quality tests can reveal
crucial quality information of different network
carriers, the usage of IP routing or SIM Boxes.
The SITE Voice Quality test is based on the ITUT P.862 standard via the PESQ algorithm. The
common idea behind perceptional quality
measurements it to mimic the subjective test,
where human beings would have to score the
quality of sound samples in a listening laboratory
environment

Voice Quality Test System!
Features
Over the air testing
Interfaces: GSM/GPRS Um, UMTS Uu,
CDMA2000, VoIP, PSTN, ISDN S0, GSM A,
ISUP, LAN/WLAN
34
Customer specific audio reference files

are easy to ingrate
PESQ modules are installed on each Local
Unit. Centralized solution is also possible
Objective MOS Voice Quality result values
from 1-5 (bad, poor, fair, good, excellent)
Many further measurements
Voice Quality
Test Case Example: Voice Quality

Call from A-Side to B-Side and perform speech quality check, by playing an
audio reference file from A-Side to B-Side and check the received audio signal
with its reference using the standardised PESQ algorithm.
One crucial result measurement is called 'mean opinion score' (MOS) and the
result values can be interpreted from 'bad' to 'excellent'.
B-Side
A-Side
play
Reference Audio File
record
Audio File
Recorded Audio File

Reference Audio File
PESQ
Algorithm
optionally:
A
B
A
B
Measurements e.g.:
MOS value
background noise
delays
attenuation
Impairment
Excellent
Good
Fair
Poor
Bad
Grade
5
4
3
2
1
Available Voice Quality KPIs:
Photo T-Mobile AG
MOS_Lq
MOS_Noise
MOS_P8001
MOS_Speech
Background Noise
Average delay
35
Video Telephony
You provide reliable video telephony

in 3G UMTS?
Video telephony is conditio sine qua non
in 3G UMTS an absolute must without which
it does not go!
A high acceptance of the mobile UMTS
subscriber is expected regarding the
introduction of video telephony.
However, this promising wireless service can
cause new problems across multi-technology
networks. It is mandatory for wireless service
providers to increase their subscribers average
revenue quickly by launching new services such
as video telephony. At the same time, they
must also maintain the same stable, consistent
quality their customers have come to expect.
Today where legacy services co-exist with
3G offerings, End-to-End testing and roaming
automation are critical requirements for service
deployment and profitability.
Therefore, the video telephony service should
be regularly tested with a trusted partner.

Video Telephony Test System!
Features
Interfaces: UMTS Uu
Real End-to-End (mobile-to-mobile)
Video Telephony
36
Usage of SITEs standard 3G interfaces no

special hardware required
Calculation of audio/voice quality (optional)
Calculation of video quality (planned)
Usage of standardized or customer
specific video/audio sequences
Usage of a market leading protocol stack
Video Telephony
Video telephony with SITE

Video Telephony is a key service for 3G. Mobile VT is based on 3G-324M/H.324M protocol stack which
is the mobile extension of the H.324 stack. Currently the only reliable way for VT calls is to use a 64 kbps
circuit-switched connection to avoid delays as much as possible. So VT is a real high performance service
for mobile networks and it is currently only possible via 3G networks.
SITE Test System
Call Control
Test case
Video-coding
H.263
MPEG-4
Test case
H.324M
stack
Voice Coding
AMR
Multimedia
Multiplexing
H.223
H.324M
stack
Call Control
Control Protocol
H.245
3G UMTS Probe
PLMN
3G UMTS Probe
Available Video telephony KPIs:
Specific test case results:
Photo T-Mobile AG
Detailed Error Codes from the VT stacks

VT setup time
Measurements for data quality (delays, drops)
Trace information for advanced analysis
MOS value for audio/speech quality (optional)
MOS value for video quality (planned)
Video send duration

Video call duration
Video file size
H245 setup duration A
H245 setup duration B
Audio send duration
H223 setup duration A
H223 setup duration B
CS Bearer establish duration
37
Handset Simulation
Do handsets perfectly work

in your mobile network?
The opportunity for mobile operators to sell
exciting new mobile content and handsets is
enormous, but the variety of available services
like WAP1.x, WAP2.0, MMS, Video Streaming
Web Browsing and Push-to-Talk may cause
problems using different handsets.
How can these new devices and services be
properly tested in a cost-effective way that
ultimately leads to increased revenue and
customer satisfaction?
We can help you with the most powerful
tool to test all your services simulating the large
variety of available handsets. No labour
intensive and extremely costly manual testing!

Handset Simulation Test System!
Features
UMTS Uu, EDGE
Real End-to-End Testing of available handsets
on the market
Compare received contents with mobile profiles
38
Data base with a large collection of mobile

devices and their relevant parameters
New customer or country specific handsets
can easily be integrated
Support of many services: e.g. WAP1.x /WML,
WAP2.0 /XHTML, MMS (including transcoding),
Video Streaming (e.g. Mobile TV),
PoC (Push-to-Talk over Cellular)
Handset Simulation
Handsets need to be tested

SITE tests compatibility and interoperability between handset behaviours
and mobile network services, e.g.
WAP1.x / WML
WAP2.0 / XHTML
MMS (including transcoding)
Video Streaming (e.g. Mobile TV)
SITE offers real time reporting during and after test execution
Handset specific KPIs can be generated
End-to-End and Service testing

with a large selection of
handset simulations
MMSC
SIM Multiplexer
Central Unit
WAP
Proxy/Gateway
LAN/WAN
via UMTS Uu
GSM/GPRS Um
Gb
Internet
RTSP Server
Local Unit
Photo T-Mobile AG
SITE Test System
PtT Server
39
Push-to-Talk
Back to the Future with Push-to-Talk
The new "push-to-talk" services turn mobile

phones into walkie-talkies with unlimited range.
Mobile users like business men, delivery
companies, taxi drivers can connect in a
"walkie-talkie-style" at the touch of a button.
PoC a real-time, direct, 1-to-1 and 1-to-many
voice communication service is mandatory for
todays cellular networks. Companies, especially
those needing to be in constant touch with
several teams and locations, will soon discover
PoC as the most efficient solution. The benefit
of radio-style communication, especially
broadcasting to many users, makes it much
more convenient than many phone calls or even
call conferencing.
Be sure your Push-to-Talk service meets the
high quality and reliability required.

Push-to-Talk over Cellular Test System!
Features
UMTS Uu, EDGE, CDMA2000
Test 1-to-1 or 1-to-many communication
Available KPIs
Play and record speech data
40
Emulating mobiles like Nokia 5140

and similar
Real End-to-End Testing of
real-time-always-on voice service
Check SIP (Session Initiated Protocol) Control
Plane of the PoC Application Server
Check RTP (Real-time Transfer Protocol) User
Plane of the PoC Application Server
Push-to-Talk
QoS testing solution for PoC over GPRS:

Test PoC availability
Check Communication between UE and PoC server
Check control plane
Handling SIP sessions which are used to establish and maintain the connection between
PoC-enabled handsets (Interface: UE and PoC server via UDP)
Registration, authentication and authorization at PoC server
Group attachment
Check user plane
IP Network
Speech data transmission

Send and receive speech data
in AMR format to/from
other group members
Handling of RTCP messages
PoC Application Server

RTP
User Plane
via
GSM/GPRS Um
SIP
Control Plane
SIP + RTP messages via
GSM/GPRS
Central Unit
LAN/WAN
SIM Multiplexer
SITE Test System
Available PoC KPIs*:
Photo T-Mobile AG
Registration Failure Ratio

Registration Time
Session Initialization Failure Ratio [%]
Session Initialization Time [s]
Floor Request Failure Ratio [%]
Floor Request Time [s]
Stop-Talking Timer Failure Ratio [%]
Stop-Talking Time [s]

Session Cut-off Ratio [%]
Session Setup Time [s]
Voice Delay (in session) [s]
Voice Delay (first) [s]
Audio Quality
* Reference: ETSI/STQ_Mobile(05)06TD06
41
BlackBerry
BlackBerry, your networks sweetest fruit?
BlackBerry is todays leading wireless connectivity

solution for a large number of mobile
professionals like enterprise and governmental
organizations worldwide.
It allows users to stay connected with secure
and wireless access to E-mail, corporate data,
calendar and web, to easily manage all their
communication and information from a single
BlackBerry device whenever and wherever
required.
BlackBerry eliminates the hassles of dial-up by
moving mobile data to a "push" architecture.
Especially for mobile professionals a maximum
of quality and reliability is most essential.

BlackBerry Test System!
Features
Over the air testing and ethernet testing
Interfaces: GSM/GPRS Um, UMTS Uu, TCP/IP
Real End-to-End testing of BlackBerry
push service
Using commercial BlackBerry device
42
Check sending and receiving E-mails wirelessly

Check the BlackBerry device integrated
email features
Using BlackBerry devices with a java application
for reflector code for sending emails
Management notification and reporting
BlackBerry
QoS testing solution for BlackBerry:

Sending a message from SITE test system to a BlackBerry
device via mobile operators network
Important: time synchronisation for time KPIs
BlackBerry device receives E-mails of the SITE test system
per "push" from the RIM Server and it immediately responds
to the sender with a receive timestamp
SITE extracts e.g. timestamp details from the E-mail and
processes them to measurements which can give delivery
delay or success rates in both directions
Available BlackBerry KPIs:

Send time
Receive time
Round trip time
Mobile Operators Network
PLMN
RIM Mail Server
IP Network
with POP3, IMAP

or SMTP Servers
BlackBerry
device
RIM
Server
Push 1. part of E-mail
(optional)
SITE E-mail
Test Case
E-mail x @ y.com
(more parts of E-mail)

E-mail a @ b.com
E-mail with timestamps
SITE Test System
BlackBerry device
Photo T-Mobile AG
with java application

for reflector code
43
Video Quality
Is your network Video Quality excellent?
UMTS opens multimedia applications a new

world of possibilities. Customised infotainment
like streaming video, video messaging, mobile
TV and video telephony offer an unique
opportunity to create a market for highly
personalised and truly inimitable mobility
services.
For mobile customers the quality of services is
decisive for acceptance; especially for motion
picture based services, quality is the key factor
to success.
SITE delivers perceptual quality measurements
to reproduce the subscribers quality impression
mapped to the mean opinion score, similar to
other quality tests.
Be sure that your networks new multimedia
applications are more then just moving colour
pixels.

Video Quality Test System!
Features
Interfaces: UMTS Uu
Customer specific video reference files
are easy to integrate
44
Real End-to-End Testing of real-time video

services (video telephony, video streaming,
video messaging)
Objective MOS Video Quality result values
from 1-5 (bad, poor, fair, good, excellent)
Many further measurements
Video Quality
QoS testing solution for Video Quality:

Send a video file from A-Side to B-Side. Perform Video Quality check by playing a video reference
file from A-Side to B-Side and check the received video signals against the reference video signals
using the standardised PEVQ algorithm.
One crucial result KPI is the objective 'mean opinion score' (MOS). The scale values can be interpreted
from bad to excellent.
B-Side
A-Side
play
Reference Video File
Video File
record
Recorded Video File
Reference Video File
PEVQ
Algorithm
Photo T-Mobile AG
Available KPIs e.g.:

MOS value
delays
brightness
contrast
distortion indicators
Impairment
Excellent
Good
Fair
Poor
Bad
Grade
5
4
3
2
1
45
SITE Protocol Tests
SITE Protocol Test

SITE is a flexible solution, which offers an
extensive library of available test cases, that
fit with the majority of services defined in the
GSM standards and popular implementations
of other additional network features. These
tests enable operators to test the End-to-End
functionality of their network. However, it may
be necessary for a network operator to examine
the detailed signalling protocols that support
their services, or implement a non-standard
interconnection between internal network nodes
or external network operators.
GSM A (BSSAP)
for testing of MSCs
GSM G b
for testing core network components of GPRS

packet domain (e.g. SGSN)
ISUP INTERCONNECTION, CONFORMANCE

ITU-T Q.784 & Q.788
ETSI ETS 300 356-31/32/33 Basic Calls
ETSI ETS 300 356-34/35/36 Suppl. Services
CORE Network Testing

Our Keynote SIGOS Professional Services Team
offers you core network protocol tests on various
core network interfaces in GSM, GPRS, UMTS
and IN environments which are available with
the test system SITE.
Protocol tests are needed to analyse the
networks behaviour in detail and to reach a
high degree of interoperability between networks
and network components. Keynote SIGOS
engineers have developed test applications on
SITE and have supported various network
operators and vendors with its integration tests.
46
SS7
for SCCP, TCAP and ISUP
IN/CAMEL TESTS
for SSP and SCP on CAP or INAP
MAP
HLR and VLR Test Suite, specified by

Keynote SIGOS
IN / CAMEL
Improve your IN / CAMEL test strategy!

CAMEL is the keyword for
intelligent service roaming
within GSM, GPRS and
UMTS networks.
For the differentiation of mobile market
competitors, the IN services play a major role.
Above all, the customers demand roaming as
they want to use the subscribed services across
international borders. Especially the prepaid
service, which drives the expansion of the
market. Therefore, network operators are required
to quickly introduce international roaming for
prepaid customers.

IN / CAMEL test system for
preparing your own network
for Camel roaming requirements
End-to-End testing with real
roaming partners
preparing your IN platform (SSP, SCP)
47
Testing of IN/CAMEL in the

GSM-GPRS-ISDN network environment
The introduction of IN or CAMEL based services affects

various interfaces of the network. In order to reduce
the implementation risks of services, all involved
components have to be tested on the related internal
interfaces of the network. For this kind of core network
protocol tests, the simulation of several components
is necessary.
Figure 1 points out which interfaces and network
components shall be tested for introducing the IN
or CAMEL services.
According to the network architecture drawn in figure 1
Keynote SIGOS has developed test scenarios for tests
on all relevant interfaces adjacent to the GSM/GPRS/ISDN
core networks. These kind of tests allow the vendor
or network provider to test either single network
components or their own network without any real
connection to other networks.
Core network protocol

tests with SITE
CSE / SCP
MAP
Test interfaces
HLR
CAP
MSC / SSP
A or
ISUP
The SITE Test Platform offers simulation and tests of

IN/CAMEL on the interfaces GSM/GPRS-Um, ISDN-So,
ISDN-ISUP, GSM-MAP(3), GSM-A, GPRS-Gb, CAP and
INAP.
MAP
SGSN/ SSP
ISUP
Gb
GSM A
ISUP
MAP
Um
The same test system can be used for End-to-End

service testing in GSM/GPRS/ISDN networks; then the
services are triggered on different locations in the
network. This kind of service test is used for monitoring
the quality of service in the networks (see figure 2
ref the next page).
Test System
Your benefits
Reducing of testing effort for IN/CAMEL tests
Preparation of the own network components
for inbound and outbound roaming
(SCP and SSP with high quality)
Simulation of the complete foreign
PLMN at CAP, INAP, MAP, ISUP for inbound
and outbound roaming
Test Scenarios for

IN/CAMEL tests used by Keynote SIGOS
CAP Test Cases (TCs) - CAMEL Phase 1

42 TCs based on IR.32 for CAMEL Phase 1
59 TCs for rerouting service CAMEL Phase 1
CAP Test Cases (TCs) - CAMEL Phase 2

90 TCs based on IR.32 for CAMEL Phase 2
INAP
CAP
Fixed Network
MAP
MSC/SSP
Test cases for MAP supporting

IN/CAMEL services
SGSN/ SSP
A or
ISUP
CAP
Tests on MAP (3)
Gb
INAP Test Cases (TCs)

98 TCs for SSP Conformance Tests
according to ETSI 300 374-4
62 TCs for SCP Conformance Tests based
on ETSI 300 374-4
INAP GPRS Gb
ISDN S0
a/b
Tests for IN / CAMEL specific services

Prepaid, Local Based Services,
Number Portability, Carrier Pre Selection, etc.
SITE IN/CAMEL
Figure 1
For further information, please visit:

Full test system control for simulation

of end-user behaviour at Um
No real roaming partners network required
Excluding protocol problems before
End-to-End tests
Automated re-execution for regression tests
Full automated IR.32 tests
49
Professional Services
In the liberalised and highly innovative telecommunications market, new products and services are
introduced at very short notice. This means that
complex processes have to be constantly adjusted,
thus generating a need for testing and quality
measurement with independent solutions.
The introduction of new services, especially in respect
of time and budget, depends on the efficiency of
testing and the availability of appropriate service
quality management tools.
for an error-free network!
Keynote SIGOS Professional Services ensure that
telecommu-nication products and services are realised
on time in the required quality. We supply planning,
specification, design, testing and training as well as
system integration and support. Network operators
and manufacturers alike benefit from our expertise.
Professional Services Background

The highly qualified Professional Services Team has
amassed its telecommunications know-how over many
years in international projects with major manufacturers
and network operators.
Core Competencies
Our know-how is focused on IP, IN, SS7, ISDN, GSM,
GPRS, UMTS, Software Development and Service
Development.
50
Today, network operators are confronted with an

extremely dynamic market and the challenges of
keeping up with new technology, permanent surveillance
Your Needs Our Services
of Service Level Agreements (SLA) and reducing costs

whilst maintaining customer satisfaction.
Test Specification and Development
To fulfil these challenges permanent testing is required.

These tests are both labour-intensive and extremely
costly and for those reasons are frequently neglected.
Network Component Tests (Protocol Tests)

SIM Tests and Tests for SIM Toolkit Applications
Service Tests (End-to-End Service)
Mobile Phone Type Approval Tests (2G, 3G)
TTCN Specification & Validation
The solution is fully automated testing with SITE:

Keynote SIGOS has developed the most advanced
automated test system available on the market,
providing precise and easy to use automated testing
through the entire network.
Cost-Saving Automated Testing

Avoid imprecise, time consuming and work intensive manual tests
Scalability
From small stand-alone to network-wide distributed systems

To use infinite numbers of SIM Cards at various locations
Service Quality Management

Precise measurement of service availability, performance and quality
Reporting
Highly flexible, dynamic and automated reporting and alarming environment
Flexible User Access

Permission based access via Internet, LAN and XML
Engineering Services
SW Development
Service Development
(specifications and reviews)
System and Network Integration
UMTS Network Integration and
Interoperability GSM-UMTS
Interconnection (fixed, wireless)
Outsourced Test Services for:

Acceptance Tests for Networks
Type Approval Tests for Mobiles
(GSM, GPRS, UMTS)
Network Launch Tests
Service Tests (GSM, GPRS, UMTS, IN, IP)
International Roaming Tests
Billing Tests (fixed, wireless network)

User-friendly, drag-and-drop graphical interface with rollover help text
Open Interfaces
For seamless integration and combination of existing and new tools
Customising Environment
Test case editor to create and adapt tests to specific customer needs
Surveillance
Continuous and precise monitoring of service availability, quality (KQI)
and performance (KPI)
Keynote SIGOS SITE improves service quality

2
Senior Consulting Services

Standardisation (ETSI, ITU-T)
Test Strategies
Process Optimisation
Network Management & Network Optimising
Project Management
51
Company Profile
Quality aspects and test solutions

in telecommunications
Keynote SIGOS GmbH based in Nuernberg was
founded on 9th November 1989 under the name
of SIGOS Systemintegration and has rapidly
developed into a very successful enterprise.
Our portfolio comprises highly sophisticated and
flexible automated test solutions for mobile and
fixed networks, competent professional and
consulting services for network and service tests
such as outbound Roaming. With our range of
products we support our customer to measure the
KPIs, monitor SLAs to increase ARPU while reducing
their costs at the same time.
P RO D U C T P O R T F O L I O
SITE / GlobalRoamer / Professional Ser vices
Suppliers
5%
Others /
Test Lab
4%
Standardisation
Institutes
1%
Network
Operators
90 %
PRODUCT PORTFOLIO
Companies which benefit from our Product Portfolio see page 10/11.
Keynote SIGOS GmbH Klingenhofstrae 50d D - 90411 Nuernberg

Fon +49 (o)911 9 51 68-0 Fax +49 (0)911 9 51 68-355 www.keynote-sigos.com info@keynote-sigos.com
anoris. 11.2006

Keynote SIGOS Product Portfolio v1

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Quality aspects and test solutions

Keynote SIGOS GmbH Klingenhofstrae 50d D - 90411 Nuernberg

Testing is our competence

Today, network operators are confronted with an

Your Needs Our Services

of Service Level Agreements (SLA) and reducing costs

Test Specification and Development

To fulfil these challenges permanent testing is required.

Network Component Tests (Protocol Tests)

The solution is fully automated testing with SITE:

Cost-Saving Automated Testing

Central SIM Multiplexing

Service Quality Management

Flexible User Access

Outsourced Test Services for:

Graphical User Interface

Keynote SIGOS SITE improves service quality

Senior Consulting Services

Keynote SIGOS SITE Test System

Remote SIM Multiplexing

Graphical User Interface

Dynamic Resource Management

Keynote SIGOS SITE Test System

Test Case Editor

Reaching a maximum of performance, the SITE

SITE provides large libraries of test cases for main

SITE Drive Test

* with possibility of Layer 3G protocol trace feature/monitoring

Modularity & Scalability

supporting thousands of SIM cards serving

Report Data Base

Keynote SIGOS SITE Applications

End-to-End / Service Testing

Inbound / Outbound Tests,

SITE HANDOVER SIMULATION

Basic Calls, B-Channel Check,

Call Forwarding, Call Waiting, Call Barring,

The freedom of moving around is the whole idea of

MO, MT, TAP, SMPP, UCP

Prompt recognition and comparison, IVR free testing

Data Rates, Internet Protocols, HTTP, FTP, IMODE

IVR services belong to our daily and future life; this is

SITE provides with the generation of detailed CDRs for

MO, MT, Legacy SMS, E-mail

PREPAID SIM CARD RECHARGING

Voucher Management, Voucher Recharging

WAP (1.0, 2.0)

WML Decoding, Follow Links, E-mail,

RING BACK TONE (RBT)

WEB BROWSING, IP TESTS

Testing is our competence

World wide customers who benefit from the

SITE Test System

Celtel Burkina Faso

* Keynote SIGOS has no permission to disclose the customer name.

Cell C South Africa

SITE Test System

Testing is our competence

GlobalRoamer the easiest way to solve

Test the service availability and performance for

the results. In case of critical quality degradation

All you have to do is:

Global Roamer - Outbound Roaming