Академический Документы
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Культура Документы
Sr. No.
Partilar
Branch Profile
Business Risk
Control Risk
Observations - Credit Functions
Observations - Non Credit Functions
Observations - Computer Functions
Observations - Compliance
Observations - Branch Management Genral
Observations - Branch Management Secrity
Overall Risk
Certificate of Discussion
Weekly
10
SOWT Analysis
11
Certificates
12
13
FORM - 1
14
15
Hindi Report
Certificate of correctness operational risk loss data
16
17
18
19
20
21
22
23
INDEX
Page No
BRANCH PROFILE
1
Branch Detail
Branch Name, Address, Distinctive No.
Last Audit :
7708066791
As on
5.4.14
Risk Rating
Low
Present Audit : As on
3.10.2015
Circle
Trichy T N
Medium
Rural
21.09.1990
Off
Sanctioned
Actual
NIL
RTGS/NEFT
NO
C.Sankar
C Subramanian
Venkataramani
5.4.14
No of A/cs
3379
2. Current deposit
1850
5229
211
5. Total Deposit
5440
6. Total Advances :
2220
Fund Based(FB)
2220
Non-Fund Based(NFB)
1644
Agriculture (including K C C)
1570
C C (excluding K C C )
Housing loan to public
Vehicle Loan {(V/L) Public}
34
2
Other retail loans
26
14
TOTAL
3288
H/Y 30.09.14
Bud
H/Y
Achi
Bud
Deposit
441
329
362
312
238
282
1174
933
962
1174
933
962
Credit
- Fund Base
- Non Fund Base
21
Profit
17.2
1015
910
960
Retail lending
48
879
1010
904
Non-interest income
34.03
NPA reduction
Export turnover
Import turnover
Yr 31.03.14
No
Yr 31.03.2015
Amt
No
Amt
Qrt
No
A. Rating of advances
A1
A2
A3 & A4
B1
B2 & B3
Sub total (1 to 5)
6
C1
C2 & C3
Total of (a) 1 to 7
Total of A (a+b+c)
B. Other Advances
Advances against/ NSC/ KVP/LIC
Policy and Pension loans (including
such loans to staff)
1832
817
1688
641
1775
192
121
127
182
112
2037
945
1826
835
1896
189
86
240
126
196
Grand Total (A + B + C)
2226
1030
2066
961
2092
Total Deposit
5428
305
6967
362
6030
Agriculture loans
Govt Sponsored Schemes
All remaining advances
Total of B
C. Total NPAs
4
Note:
1. Grand total should tally with total loans and advances as per GL.
2. If rating of any Loan a/c has not been done on current financials or is overdue for more
than 3 months then its rating will be downgraded by one category.
Migration analysis of advances from previous review period to current review period
Rating
(1)
No.
Same (2)
Amt.
No.
Upward 3)
Amt.
No.
Downward (4)
Amt.
No.
A1
A2
A3&A4
B1
B2&B3
C1
C2&C3
Total
Note:
Total of the first four columns should tally with figure of total rated advances {i.e. 5(A)( a) and
that of fifth column with 5(A)(b)
Yr 31.03.14
Yr 31.03.2015
Qrt
No
Amt
No
Amt
No
263
86.45
250
65.1
230
63
29.03
45
41
0.84
189
85.6
240
126
194
94
49.88
226
116
187
b. Doubtful
27
14.05
14
10
c. Loss
67
21.76
26
17.65
15
20
5.08
4.33
2.7
2.7
2.49
2.49
Irregular Advances
10
11
12
13
14
15
16
Credit Concentration
18
20
21
6
22
23
31
50
24
Earning Profile
Yr 31.03.14
Yr 31.03.2015
Qrt
120.76
108.41
57.94
6.17
5.62
3.03
126.93
114.03
60.97
4. Interest Expenditure
14.49
15.27
7.19
5. Non-interest Expenditure
72.40
67.44
36.16
86.89
82.71
43.35
40.04
31.32
17.62
1. Interest Income
2. H.O. interest received (including TPM
incentives & subsidies)
3. Non-interest income
6. H O Intt./TPM Paid
Profit (A B)
25
4.76
5.14
5.99
26
6.07
5.94
6.08
27
12.31
11.39
10.31
28
11.24
10.99
10.48
29
267.20
239.40
252.40
30
8.00
6.22
3.52
31
32
33
COMMENTS
Satisfactory
33.2 Efforts of the branch in reducing controllable expenses (Substantiate with Controllable expenses are under control
figures of relevant period i.e. Year/HY/Qrt.) and getting confirmation of
unauthorized expenditure, if any.
33.3 Comments on safeguards and precautions taken in respect of various Adequate safeguards being taken in respect of various serv
outsourced services.
33.4 Comments on status of other facilities like ATM, SWIFT, Depository, CMS, RTGS/NEFT & SWIFT are being effectively utilised with des
Internet Banking, RTGS, NEFT etc. and their effective utilization and
adequate safeguards and precautions taken by the branch against their
fraudulent use.
INCUMBENT INCHARGE
7708066791
5.4.14
Low
3.10.2015
Trichy T N
Medium
Rural
21.09.1990
Clerical
Sub-staff
Tot
NIL
RTGS/NEFT
NO
is under installation
on previous IR
As on present IR
5.4.14
3.10.2015
No of A/cs
Amount
Amount
202
5042
276
24
105
15
1925
18
226
7072
309
71
268
100
297
7340
409
1024
2015
926
1024
2015
926
678
65
11
715
10
24
22
25
1312
535
1429
1404
575
11
31.03.2015
Achi
H/Y 30.09.2015
Bud
Achi
362
473
407
257
343
368
835
1110
925
835
1110
925
31.3
20
951
814
13.1
1080
976
915
782
42.4
6.1
30.09.2014
Amt
Qrt 30.09.2015
No
Amt
692
1602
616
151
145
162
848
1758
793
85
259
132
933
2017
925
329
7340
407
12
more
13
period
vious rating
Downward (4)
Overdue (5)
Amt.
No.
30.09.2014
Amt.
Qrt 30.09.2015
Amt
No
Amt
63.15
240
40.15
19
85
259
132
81
155
101
30
10
74
21
3.5
25
4.33
4.03
2.7
2.7
14
53
50
15
30.09.2014
Qrt 30.09.2015
57.94
49.76
3.03
4.84
60.97
54.60
7.19
9.09
36.16
31.16
43.35
40.25
17.62
14.35
5.99
5.91
6.08
6.35
10.31
7.99
10.48
8.92
252.40
266.40
3.52
2.87
COMMENTS
16
AUDITOR
BUSINESS RISK
1
1.1
CREDIT RISK
QUALITY OF CREDIT PORTFOLIO ( EXCLUDING NPA)
Risk Score Alloted
Risk Categ
No.
Amount
(b)
(c )
A1
A2
A3 & A4
B1
B2 & B3
C1
C2 & C3
SUB-TOTAL of (a)
1602
616
145
162
TOTAL
1758
793
1758
793
(a)
A) Risk Rated Advances
(a) Rated advances
Agricultural loans
Govt Sponsored schemes
If rating of any Loan a/c has not been done on current financials or is overdue for more than 3 months then its rating will be downgrade
basis of Balance Sheet older than 18 months should be treated as Overdue.
Note: Grand total of column (c) should tally with total loans and advances (excluding NPAs) as per GL
RISK SCALE (% of probable default to total advances)
RISK SCORE
< 1.10%
0-30 marks
AUDITOR NAME
1.10% to 1.80%
31 60 marks
>1.80%
61-100 marks
AUDITOR NAME
Parameter
1.2
Risk Scale
Risk Score
0-12
13-24
25-40
Downward Movement %
NA
Notes:
1. Downward movement should not be netted i.e. amount of upward movement should not be reduced from the amount of downw
movement. Percentage of downward movement should be calculated as amount of total downward movement with respect to to
outstanding of rated advances.
2. In case there is upward movement by 2 notches in the risk rating in more than 10% rated accounts, auditor should scrutinize the r
rating of such accounts.
1.3
925.05 Lacs
0% to 1%
0-22
132 Lacs
>1% to 2%
23-45
> 2%
46-75
NPA
%age of NPA
14.27 %
Note: The impact of transfer of NPA to ARC/ARMB/SARC should not be accounted for as reduction of NPA.
1.4
925 Lacs
Lacs
%age of Slippage
1.5
0%
0%
0 - 13
>0.00% to 1.00%
14 - 27
> 1%
28 - 45
Total Advances
793.05 Lacs
>0% to 2 %
0 - 13
Irregular Amt
40.15 Lacs
>2% to 4 %
14 - 27
>4%
28 - 45
>0% to 10 %
0-7
>10% to 20 %
8 - 15
> 20%
16 -25
Rs. 0 to 5 lacs
0-9
> 5 to 25 lacs
10 - 18
19 - 30
>10% to 40%
0 - 12
40% to 75%
13 - 24
%age
1.6
5.06 %
1.7
Lacs
Lacs
%age of Slippage
1.8
0 Lacs
925.05 Lacs
0 Lacs
AUDITOR NAME
0%
8
> 75%
25 - 40
The segments are e.g. Housing, Vehicle, Trading, Industrial, Agricultural Loan etc.
(This parameter is to be made N.A. in case of Specialised Branches).
AUDITOR NAME
925.05 Lacs
4.03 Lacs
% to Tot Adv
0.44 %
>10% to 15%
0 - 13
15% to 20%
14 - 27
> 20%
28 - 45
925.05 Lacs
2.7 Lacs
% to Tot Adv
1.10
0 to 12 %
0 - 12
>12% to 20%
13 - 24
> 20%
25 - 40
0.29 %
0 Lacs
0 to 2 %
0 - 10
0 Lacs
>2 % to 5%
11 - 21
> 5%
22 - 35
% age
NA %
OPERATIONAL RISK
2.1
>15% to 30%
7 - 12
50.3 Lacs
> 30%
13 - 20
Upto 1 %
0-9
>1% to 2%
10 - 18
>2%
19 - 30
Upto 1%
0-6
12.36 %
1000
10
% of such A/cs
2.3
2.4
0-6
Total Deposit
> 5% to 15%
1%
Lacs
> 1% to 3%
7 - 12
Window dressing
Lacs
>3%
13 - 20
Channel
%
a
g
e
o
f
T
o
Mobile/SMS Banking t
a
l
Point of Sale (POS) Terminal
Internet Banking
ATM
Credit/Debit Card
D
e
p
0%
Upto 30%
Maximum
Marks
Applica-ble
Marks
No
>30 to 60%
>60
15
25
25
10
10
650
AUDITOR NAME
60
10
10
10
60
60
AUDITOR NAME
11
1. Marks should be awarded in Internet Banking on the basis of no of users, timely action on requests received through netbanking;
issued, safe custody, issue register maintenance, Cabin Cleanliness, uptime, no of transactions vs cash payments; Credit / Debit C
issued; NEFT/RTGS on the basis of No of transactions vis--vis draft issued.
2. If any of the facilities is not applicable, NA should be marked against that facility.
No.
2.5
Parameter
Risk Scale
Risk Score
Good
0-6
Satisfactory
7 - 12
Unsatisfactory
13 - 20
While allocating Risk Score the auditor should see that all prescribed registers as per RMD Circulars are properly maintained & checke
2.6
0 to 2
0-6
3 to 5
7 - 12
>5
13 -20
0-6
7 - 12
13 - 20
0-6
7 - 12
Lacs
13 - 20
Lacs
0-6
Amount recovered
Lacs
7 - 12
13 - 20
No of Cases lodged
2.7
Penalties imposed
2.8
during
Recovery Made
2.10
Lacs
2.9
NA %
Upto 30%
Maximum
Marks
Applica-ble
Marks
>30 to 60%
>60%
6. RBIA/Recovery Agencies
10
10
10
10
50
50
1. If any of the facilities is not applicable, NA should be marked against that facility.
2. Due precautions & safeguards have been taken in outsourced services.
RBIA FORMAT NON SPECIALISED BRANCH APRIL 2015
AUDITOR NAME
12
AUDITOR NAME
13
EARNING RISK
The growth based parameters have been set to assess yearly position. As such, in case of quarterly/half yearly assessments, these sh
3.1
31.03.2015
100.00
0-5
30.09.2015
40.54
<40% to 10%
6-9
70.27
<10% to Negitive
10 - 15
31.03.2015
70.99
> 2% to 1%
0-5
30.09.2015
90.42
1% to (-)2%
6-9
>60%
> -2%
10 - 15
Even though there is decline, if Low cost deposits of a Br remain 60% or above, branch will b
rated as Low Risk.
3.3
31.03.2015
-337.93
0-5
30.09.2015
32.73
6-9
<10% to Negitive
10 - 15
-152.60
31.03.2015
41.00
0-5
30.09.2015
-27.91
6-9
<10% to Negitive
10 - 15
6.55
In case PS budget is not given then aggregate of sub-sector bud. such as Agri,KCC etc. may be taken
for assessment.
3.5
31.03.2015
65.21
0-5
30.09.2015
65.50
<80% to 50%
6-9
65.36
10 - 15
31.03.2015
90.04
0-3
30.09.2015
80.12
<80% to 50%
4-6
AUDITOR NAME
85.08
14
< 50%
7- 10
AUDITOR NAME
15
31.03.2015
NA
0-5
30.09.2015
NA
<80% to 50%
6-9
NA
< 50% to 0%
10 - 15
31.03.2015NA
30.09.2015NA
3.8
3.9
5.94
>0.5% to >0.25%
0-3
5.14
4-6
Difference
0.80
> (-)0.5 %
7 - 10
11.39
> 1% to 0.50 %
0-3
10.99
4-6
0.40
7 - 10
Difference
3.10
31.03.14
6.17
0-6
31.03.2015
5.62
7 - 12
-8.91
13 - 20
%age growth
3.11
31.03.14
267
> 10% to 5%
0-5
31.03.2015
239
>5% to 1%
6-9
-10.4
< 1% to Negative
10 - 15
3.12
31.03.14
8.00
> 10% to 5%
0-3
31.03.2015
6.22
>5% to 1%
4-6
-22.25
< 1% to Negative
7 - 10
31.03.2015
31.32
0% to 2%
0-6
31.03.2015
0.00
>2% upto 5%
7 - 12
0.00
> 5%
13 - 20
%age
3.14
31.03.14
Good
0-5
31.03.2015
Satisfactory
6-9
Unsatisfactory
10 - 15
%age increase
NA
Controllable expenses are expenses other than Intt, Establishment & other fixed expenses like rent of building, AMCs etc. The auditor should ass
efforts made by the Br officials in reducing the controllable expenses.
Parameters
Max. Marks
Appli-cable
Marks
Marks allocated by
Auditor
Credit Risk
520
520
ZAO
76
Risk Category
LOW
AUDITOR NAME
16
Operational Risk
280
280
32
LOW
Earning Risk
200
200
54
LOW
1000
1000
162
LOW
Total
AUDITOR NAME
17
LOW
Amount
(as per Risk Factor)
(d)
e=c X d/100
0.2
0.3
0.5
1.0
1.5
1.5
1.5
0
0
1.5
0
0
0.00
0.00
0.20
0.01
0.50
0.02
0.75
4.62
1.10
0.00
1.00
1.62
6.27
6.27
0.79
CORE
RISK CATEGORY
arks
Low
AUDITOR NAME
marks
Medium
marks
High
18
AUDITOR NAME
19
Allotted
RS
RC
LOW
LOW
LOW
45
HIGH
LOW
LOW
20
MEDIUM
L
M
H
mount of downward
with respect to total
L
M
H
L
M
H
L
M
H
L
M
H
L
M
H
L
M
AUDITOR NAME
20
MEDIUM
20
AUDITOR NAME
21
L
M
LOW
LOW
LOW
embers etc
L
M
H
L
M
H
O 1.9)
76
L
M
0
LOW
LOW
LOW
LOW
LOW
L
M
H
L
M
H
LOW
LOW
LOW
AUDITOR NAME
LOW
LOW
22
AUDITOR NAME
23
Risk Category
Allotted
RS
RC
LOW
LOW
LOW
LOW
LOW
MEDIUM
LOW
MEDIUM
MEDIUM
LOW
LOW
LOW
10
LOW
L
M
H
L
M
H
AUDITOR NAME
24
32
AUDITOR NAME
25
L
M
H
LOW
L
M
H
7
MEDIUM
branch will be
L
M
H
LOW
LOW
LOW
LOW
L
M
H
L
M
H
L
M
AUDITOR NAME
26
LOW
AUDITOR NAME
27
L
M
H
L
M
LOW
MEDIUM
HIGH
MEDIUM
13
HIGH
HIGH
LOW
LOW
L
M
H
L
M
H
L
M
H
L
M
H
L
M
H
L
M
H
3.12)
54
Risk
Direction of risk
(by ZAO)
AUDITOR NAME
28
AUDITOR NAME
11
Present Risk Assessment
Sr. No. Parameters
Max. Marks
Appli-cable
Marks
Marks allocated by
Auditor
ZAO
Risk
Category
I.
Credit Functions
23
23
3.3
LOW
Pre-sanction Appraisal
44
44
6.9
LOW
18
18
5.3
LOW
Mortgages
36
36
3.6
LOW
75
75
13.1
LOW
Acceptances, Endorsements
10
10
1.0
LOW
Bills Purchased/Discounted
14
14
1.4
LOW
Forex Credit
20
0.0
NA
NPA Management
36
36
9.6
LOW
10
10
10
3.0
LOW
11
Other Observations
14
14
1.4
LOW
300
280
48.6
LOW
Sub-Total
II.
Non-Credit Functions
Balancing
12
12
1.2
LOW
Cash Management
LOW
NA
Remittance in transit
0.6
LOW
ATM
0.8
LOW
12
12
1.2
LOW
Suspense account
0.7
LOW
Sundry Account
0.7
LOW
24
24
2.4
LOW
10
82
82
12.4
LOW
11
26
26
2.6
LOW
12
16
16
1.6
LOW
13
0.4
LOW
14
0.8
LOW
15
10
10
LOW
12
16
Customer Service
Sub-Total
11
11
1.1
LOW
250
242
29.5
LOW
13
Present Risk Assessment
Sr. No. Parameters
Max. Marks
Appli-cable
Marks
Marks allocated by
Auditor
ZAO
Risk
Category
III.
Computer Functions
Environmental Controls
12
12
1.2
LOW
31
31
3.1
LOW
25
25
3.7
LOW
Networking Controls
10
10
4.8
MEDIUM
Operational Controls
22
22
3.4
LOW
100
100
16.2
LOW
Sub-Total
IV.
Compliance Functions
100
100
26
LOW
40
40
LOW
40
40
LOW
Regulatory Compliance
20
20
LOW
200
200
36
LOW
Sub-Total
V.
Branch Management
A. General
0.8
LOW
22
22
10.8
MEDIUM
Expenditures
10
10
LOW
Punctuality / Discipline
16
16
1.6
LOW
12
12
1.2
LOW
HRMS
12
12
1.2
LOW
80
80
16.6
LOW
Sub-Total
B.
Security
Security Infrastructure
20
20
LOW
23
23
2.3
LOW
Security Procedure
12
12
1.2
LOW
Fire Safety
15
15
11.9
HIGH
70
70
20.4
LOW
Sub-Total
14
GRAND TOTAL (I TO V )
1000
972
167
LOW
15
Previous Risk
Assessment by ZAO
Marks
allocated
Risk
Category
Direction of
risk
(by ZAO)
16
17
Previous Risk
Assessment by ZAO
Marks
allocated
Risk
Category
Direction of
risk
(by ZAO)
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
13
Risk Parameter
Risk
No.
ure No.
E
Loaning powers have been exercised judiciously, within vested powers and have been exercised
within the command area.
Loan is sanctioned by the competent authority, is duly recommended by the second officer on
prescribed loan proposal format
Overdrawing/adhoc limits have not been allowed beyond discretionary powers & if allowed, action has
been got confirmed from competent authority
ZTL
Facilities particularly LC/Guarantee/ Bills Purchased are not extended on ad-hoc basis frequently
instead of setting up of regular limits.
No other irregularity observed in the guidelines relating to exercise of loaning powers (not covered
above)
TOTAL
2 PRE-SANCTION APPRAISAL
1
2
3
KYC norms have been adhered to / spot verification of borrowers / guarantors place of business/
residence is done/ antecedents are verified to ascertain the genuineness of the borrower/ guarantor
and have been recorded in the visit Register.
a). Photographs, photo based ID proof, address proof & PAN (duly verified) of borrower/guarantor &
other co-obligants are available on record and ID & address proof documents are entered un (#)
detail in CUMM in the system correctly.
(b). Unit inspection register as prescribed has been maintained
CR-
(a) Over-drawings / adhoc limits under discretionary powers have not been allowed:
(i) Frequently, as a matter of routine,
(ii) Where limits are overdue for review/ renewal,
(iii) Where adequate stocks are not available,
(iv) In account(s) showing signs of incipient sickness even if it is under Standard Asset category.
(b) Drawings against uncleared cheques/ drafts have not been allowed in a routine manner.
(c) Clean overdrafts within discretionary powers are adjusted within stipulated time.
Annex-
No
Yes/
Wt
23
5
FSI
CR-
2
N
CR-
FSI
3
Eligibility criteria have been adhered to and proper scrutiny of past conduct of account of borrower /
guarantor is done by obtaining statement of Bank a/c for past six months,
Copies of salary certificates, Income Tax Returns, details of Revenue Record (Khasra/Khatoni) have
been got verified from related Offices.
CIBIL records, RBI defaulter lists, ECGC caution lists etc. have been verified to ascertain previous
indebtedness of borrower.
(a) Credit Information Reports (CIRs) from CIBIL have been drawn for Borrowers/ Guarantors/Coobligants requiring fresh credit facilities before sanction of facilities as well as at the time of
renewal/review/enhancement of such facilities.
(b) CIRs from CIBIL form part of the proposal and copies thereof being kept in the file alongwith other
documents.
(c) The record of CIRs drawn from CIBIL database and recovery of charges from the borrowers is
being maintained in separate register
(d) Consent clause has been included in all (applicable ) documents obtained from borrower/
guarantors and other obligants.
5
Y
FSI
4
FSI
CR-
AUDITOR NAME
A
7
10
11
12
B
(a) Credit risk rating has been done in eligible a/cs as per applicable Risk rating Model and vetted as
prescribed.(including accounts due for renewal)
(b). Accounts having FB + NFB exposure of above Rs 5 crore have been got rated from approved
external rating agency.
(c).Wherever applicable Loan Automated Processing System (LAPS), Rule based lending system
(including eligible SME advances, Agricultural advances etc.) is being followed.
(i) All MSME loans up to Rs. 50.00lacs excluding transport sector & documentary
films, have been scored in the scoring Models PNB SCORE SME.
(ii) Advances to Retail trade (New cases & renewals), Qualified Medical Practitioners & Gramin
Chikitsak have been scored in RAD Model PNB Score and all credit decisions have been taken on the
basis of score obtained.
(iii) Entering score card id in free text field (which is mandatory) has been entered in the CBS (Refer
check list)
(a). CRs of borrowers/ guarantors have been compiled properly and are indexed.
(b). Assets as per CR have been verified.
(c). Compilation and review of CRs has been done properly, necessary supporting papers obtained
and verified.
Search certificate in respect of Registration of charge and also in respect of existing charges have
been obtained from ROC and held on record
Guidelines relating to takeover of advances from other banks/FIs (including rating norms) have been
adhered
In case of renewals/ enhancement, adverse features like improper conduct of the a/c, significant
variance of projected / provisional balance sheet with final balance-sheet, over dues to other banks/
financial institutions, IR irregularities etc. have been considered in the proposal.
TOTAL
14
4
Y
ZTL
44
AUDITOR NAME
15
(a) All the requisite documents have been obtained / properly executed and held on record including
jointly executed documents in consortium advances (copies of documents, in case of consortium
advances, where we are Member).
(b) Certified that documents are enforceable in the court of law.
(c) Vetting of documents before and after execution have been got done from Banks approved
advocate, wherever applicable.
(d) Documents have been adequately stamped as per rate in force.
Creation of charge Banks charge is registered with the Registrar of Companies within stipulated time
and search report thereafter obtained .
4
FSI
In case of existing accounts of companies, such search has been got conducted at the time of
renewal/enhancement so as to ensure that no charge has been created in the intervening period by
the other Bank/lending institutions to the detriment of Banks interest
Second/ Pari-passu and modification of charge is created on the securities charged to the bank within
the stipulated period.
Vehicles financed by the bank are jointly registered within one month from the date of disbursement of
the loan amount if not simultaneously.
TOTAL
4 MORTGAGES
1
a.) Genuineness / non-encumbrance of title deeds of the IPs to be mortgaged is ensured and search
certificate covers entire period from the last date of transfer and not merely 13 years.
b.) Certified copy of title deed obtained/verified and kept on records.
c.) Equitable mortgage created has been registered with central Registry within 30 Days of creation of
EM.
IPs offered have been properly got valued from Banks approved valuer on Banks prescribed format
covering points like verification of sites, approved plan, etc.
BM`s visit cum valuation report certifying valuation of IP is held on record. Site verification of IP has
been done independently.
Photograph of IPs mortgaged has been obtained & kept on record. (Duly signed & dated on back by
owner)
(a) Proper & enforceable Equitable/Registered Mortgage of IPs have been created in all accounts as
per norms.
(b) Memorandum of deposit of title-deeds has been obtained, is properly filled up, and has been
signed by the holder of the title-deed of the property.
(c) Certified copy of Board resolution of company mortgaging its IP for securing loan for itself is
available on record.
(d) Recital has been signed by authorised officials and has been duly witnessed.
(e) Date/time on letter of intent of deposit of title deed is later than date/time on which title deeds
have been deposited.
(f) Value of the property has been duly filled up in the relevant column with BMs signatures.
(g) Date of letter of continuity is after the date of recital in the title deed register.
(h) Acknowledgement of receipt of title-deed has been sent by the branch and proof of the
acknowledgement filed securely
The title-deeds of mortgaged IPs have been received within stipulated period and are held on record.
(Housing loan cases where the title-deeds received after disbursement, are also to be covered here)
(a) Checklist and undertaking in terms of FPIS guidelines have been compiled and available on
record.
(b)All documents mentioned in NEC have been obtained & complete chain of title deed has been
obtained.
CR-
18
6
ZTL
6
ZTL
AUDITOR NAME
16
(a) All title deeds in respect of mortgages created are available on record.
(b) Title deeds have been kept in strong room in fire proof almirah.
(c) Annual checking of Title deeds is being done and necessary certificate is available on
record.
(d) Fresh valuation of IPs have been got done in all applicable cases as prescribed.
(e) IPs held as collateral securities are checked at prescribed intervals and proper record is
maintained in a register thereof.
(a) Noting of charge/ mortgage in the records of sub-registrar & Revenue authorities has been got
done within stipulated time & mutation also got done.
(b) Mutation of charge has been verified from Municipal/Revenue records
TOTAL
5 POST SANCTION MONITORING & FOLLOW UP
1
All the terms & conditions of sanction (including advances under retail lending schemes) have been
complied with. (Refer check list).
LADDER Data is created/updated and also checked without delay and in terms of guidelines.
Authenticity of Data is ensured. Outsourcing of LADDER work is not being done.
CARD audit has been conducted in eligible accounts and no report in respect of CARD Audit is due
for closure
(a) Subsidy has been lodged/ received in eligible cases.
(b) All guidelines relating to subsidy provided under Govt. sponsored schemes are followed and
interest is not charged on loan amount representing subsidy component.
(c) Interest subvention is claimed from the Govt. as per guidelines and correct interest is charged.
(d) Claims have been lodged in time and proper record is maintained
(a) All sanctioned limits, including Term Loans, have been renewed /reviewed as per Banks
prescribed guidelines within due date.
(b) CRs for all sanctioned limits have been reviewed/renewed, as per prescribed guidelines.
(c) CRs in case of NPAs have been reviewed/compiled, if not reasons thereof have been recorded.
(a) Balance-sheet and other financial papers for renewal of WC limits have been obtained from the
borrowers.
(b) Any deterioration in Risk rating of an advance in respect to previous rating has been taken into a\c
at the time of review/ renewal.
c) Audited annual statements of accounts have been obtained, wherever applicable & on scrutiny no
variations have been observed
Pricing of loans (application of rate of interest on advances) has been done as per prescribed
guidelines & as per risk rating of the account wherever applicable
Sales proceeds are being routed through the account by the borrowers. Indicate the %age of sales
routed through the a/c vis--vis actual sales and projected sales
(a) End use of banks finance has been verified, guidelines regarding disbursement complied,
genuineness of supplier ascertained and necessary certificates from borrowers / auditors about nondiversion/ non-siphoning of funds obtained. (Refer check-list).
(b) In case of in-correct certification about end use of funds, prompt action has been initiated,
including withdrawal of sanctioned facilities & legal recourse.
36
6
N
CR-
ZTL
10
Stock Statements are submitted in time by borrowers and stock/ securities are being checked by the
branch officials as per terms of sanction/guidelines and record thereof maintained. (separate report is
to be prepared for advances of Rs. 5 lacs and above)
5
Y
AUDITOR NAME
10
INTERNAL
Stock Statements are submittedREGULAR
in time by borrowers
and stock/AUDIT
securitiesBO:
are being checked by the
branch officials as per terms of sanction/guidelines and record thereof maintained. (separate report is
to be prepared for advances of Rs. 5 lacs and above)
17
Y
FSI
11
12
13
(a) Insurance is available, valid policy held for all the securities mortgaged or hypothecated to the
Bank for full value and proper record (manual/computerized) is maintained/updated accurately in all
accounts including NPAs and entered in CBS system.
(b) All insurance policies are renewed on a common date i.e. 15th May, 15th August, 15th November
and 15th February.
(c) Securities charged to the bank are adequately insured with agreed bank clauses per sanction and
renewed timely. Insurance policies have been obtained from insurance com. approved by bank.
14
a) Limitation is available in all loan accounts including NPAs and BC letters are obtained at given
periodicity and entered in CBS System.
(b) No procedural irregularity has been observed in limitation and BC letters. (Refer check list)
FSI
15
16
17
18
All formalities relating to sanction and disbursement are complete in a/cs with securities like Deposits,
NSCs/ KVPs, Life Policies, RBI/Govt. Bonds, Shares/ Debentures/Units of Mutual Funds, &
Gold/Silver Jewellery/Ornaments etc. and Pension Loans. (including such loans to staff members).
All formalities relating to sanction and disbursement are complete in loans under Staff Welfare
Schemes like Housing Loans/ Vehicle Loans/ Festival Loans/Clean OD limits etc. (Refer check-list)
Prompt action is taken in case of persisting irregular accounts / potential NPAs. (details of
outstandings irregular a/cs for more than Rs.1 lac are to be enclosed)
All out efforts are made for recovery in priority sector and non-priority sector advances
TOTAL
6 ACCEPTANCES, ENDORSEMENTS & OTHER OBLIGATIONS
1
(a) Facilities of NFB has not been allowed on ad-hoc basis and bills under it not co- accepted where
customer is not enjoying credit facilities from us.
(b) Terms of sanction and system & procedures are followed in issuance of LGs/LCs. (Refer checklist)
CR-
CR-
75
AUDITOR NAME
18
Banks dues have been recovered from customer wherever LGs/LCs have been invoked/devolved. If
debited to Due Date Default, banks dues stand recovered.
LCs have not been opened without consent of competent authority, where there have been two
consecutive devolvement.
TOTAL
7 BILLS PURCHASED/ DISCOUNTED
1
10
Unauthorized DDs / Accommodation bills/cheques have not been purchased and if purchased, got
confirmed from the competent authority.
No irregularities have been observed in bills purchased / discounted transactions.(Refer check list)
4
FSI
Detention period at drawee branches is generally adhered to and proper follow up of overdue bills is
made.
DDs purchased are realized in reasonable time. Efforts are made for recovery in overdue cases. List
of DDs outstanding for more than 30 days be enclosed.
Bills drawn on parties whose bills have been returned unpaid / unaccepted earlier, are not again
accepted for purchasing/ discounting.
Amount has been recovered from the party in respect of Bills/cheques returned unpaid.
TOTAL
8 FOREX-CREDIT
14
NA
NA
NA
The amount of loss is recovered where Forward Contracts booked by the parties are not honoured.
NA
5
6
NA
NA
TOTAL
9 NPA MANAGEMENT
9
CR-
10
CR-
There are no cases of quick mortality (advances becoming NPA within one year of
release/disbursement)
(a) Efforts have been made for upgradation of a/cs under NPA category by making all efforts including
implementation of Securitisation Act for recovery/State Recovery Act/ Lok Adalat, wherever
applicable.
(b) Timely & Proper steps have been taken for taking possession of IPs and disposal of properties
possessed under SARFAESI Act.
11
Proper record of all written- off a/cs is maintained and continuous efforts are being made for recovery
in written off accounts.
(a) Application for Attachment before judgement has been made in eligible cases.
(b) Execution petitions have been filed in Decreed Accounts and are being followed
effectively.
up regularly/
Proper follow up has been made in the cases where Recovery certificates have been filed under State
Recovery Act.
TOTAL
RBIA FORMAT NON SPECIALISED BRANCH APRIL 2015
CR-
36
AUDITOR NAME
19
12
13
Following reports are being generated checked and corrective action being taken.
(a) Shortfall charges Report (Dayrpt 23/3) generated and charges recovered on daily basis.
(b) Report CHGIR generated & checked for recovery of deviated charges.
(c) Report PNBRPT 3/36 being generated to ensure recovery of penal interest in Retail lending
accounts.(on monthly basis)
(d) Raudit reports -1/15,16,17,18 are being generated , checked and corrective action is being taken
Interest success and failure reports are being generated and corrective action being taken.
(a) Processing fee/ Upfront fee/Documentation charges have been recovered in all loan accounts as
prescribed.
(b) Charges for allowing advances against uncleared effects are invariably recovered. (.Ref-report
Raudit 2/20)
(c) All charges to be recovered from borrowers have been recovered (NEC, Valuation of IP ,
Inspection of Securities etc.)
(d) All charges refunded are within vested powers and as per banks guidelines.
(e) Proper record of concessional rate of interest allowed and waivement of charges by Incumbent
/higher authorities is maintained.
TOTAL
11 OTHER OBSERVATIONS
1
CR-
CR-
10
SRM (Security Register Maintenance) is done / updated correctly, vital details such as limitation,
insurance, drawing power etc. are properly entered, updated and valid MIS Codes correctly entered in
the system for MIS generation in the CBS System. List irregularities, if any.
Guidelines in respect of exposure to sensitive sectors (which includes finance to Capital Market, Real
Estate Sector, Edible Oil, Cash Crops, Agriculture Produce and other Sensitive Commodities) have
been followed.
Guidelines in respect of credit exposure to a single/ group or industry have been followed.
Guidelines in respect of sick units, terms & conditions of rehabilitation packages and monitoring of
such units etc. are followed.
TOTAL
1 BALANCING
Item
14
Risk Parameter
Risk
No.
1
All balances required to be tallied in CBS have been tallied. (including manual ledgers if any).
(a) Balances of overdue FD/RD/cash order wherever kept in current account have been tallied /
reconciled as prescribed.
(b) Balances of PPF/RBI Bonds/ Tax Savings scheme have been reconciled with RCC/Link Office
Balances of any head(s) has not been tallied by creating a separate dummy account
entries and there is no outstanding in upload accounts.
for parking of
Yes/
Annex-
Wt
5
FSI
No
ure No.
5
FSI
AUDITOR NAME
TOTAL
2 CASH MANAGEMENT
1
20
12
Proper control over tokens is exercised, PNB 135 is maintained and safeguards are followed
meticulously
FSI
2
FSI
TOTAL
3 CURRENCY CHEST FUNCTIONS
1
(a) Monthly certificate in terms of GBD HO Circular is being submitted to Circle Office by Currency
Chest.
(b) Bi Monthly verification of chest balances is being done by an officer duly authorized by the Circle
Head.
(a) Police guard / Home Guard deployed in the Currency chest Whether the strength of police guards
found adequate at the time of inspection
(check their attendance register).
(b) Various security gadgets installed in Curr Chest are in working order
(a) Currency chest slip on form i-02/ICCOM format showing daily transactions / operations as well as
currency chest balance is put up to the Incumbent Incharge on daily basis.
(b) Balances are tallied on daily basis with Link office / RBI.
(c) Currency chest is implementing all parameters of clean note policy.
Currency chest book in TE-1 is maintained by chest officer strictly as per RBI instructions and daily
cash balance report sent to link office / RBI through I-02/ICCOMS report duly tallied with balance in
currencychest book
(a) Bin wise register is tallied by the cash officer every week with currency chest book.
(b) No uncounted or unaccounted cash is kept in Currency Chest.
(c) Cash holding in currency chest is within capacity.
(d) Joint custody / control is exercised by both the custodians.
(e) Transactions are not allowed by the C.Chest directly to any customer.
(f) Branch Cash/ Documents are not kept in the strong room of C.Chest
NCR-
NCR-
NA
NA
NA
NA
NA
NA
TOTAL
4 REMITTANCE IN TRANSIT
1
Prescribed safe guards have been observed in remittances & Cash Movement Cash Remittance
Register (PNB861) is properly maintained
(a) Cash is being remitted through authorized vehicle/prescribed mode only.
(b) No entry remains outstanding beyond a period of 3 days in the branch relating to remittance to
other offices/Currency Chest.
TOTAL
5 ATM (INCLUDING CASH MANAGEMENT)
FSI
AUDITOR NAME
a) ATM cabin door lock is working, cabin is clean, dust free and AC functions properly
b) CCTV installed in ATM is functional and recording is retained as prescribed.
(a) Custody of the Top Chassis of the ATM remains with ATM Incharge
(b) In case of bio-metric ATM- Admin Card remains in dual custody.
(a) Combination lock is changed by new custodian during handing over / taking over process and new
code replaced in sealed cover.
(b) JP logs are retained in branch record with vouchers
a) ATM custodians or outsource outsource CIT agency perform EOD activity as prescribed to check
the cash in each cassette physically and tally the same with printout taken from machine.
(b) All necessary records are maintained in prescribed register as applicable to ATM
TOTAL
6 BANKERS ACCOUNT AND CLEARING IMPREST ACCOUNT
1
21
Branch is tallying / reconciling Clearing Imprest account (3211201) entries on daily basis and making
it NIL on Friday but not by parking difference in a dummy account
8
6
ZTL
(a) Branch is tallying/ reconciling imprest accounts of Extension counters/ administrative offices and
other impersonal accounts including subsidy account at prescribed periodicity. (b) In case of on-line
mode, all transactions of SSAs are being routed through the settlement account of
BCA. (c) In case of offline mode, customer account balances are reconciled with the bank. SSA
Transactions are being uploaded on daily basis,whenever required. (Financial Inclusion)
2
FSI
Y
FSI
Heavy balances are not maintained in Banker account and excess balances are remitted through
RTGS.
TOTAL
7 SUSPENSE ACCOUNT
Report on outstanding entries are taken down every month and checked by Incumbent Incharge
Suspense clearing entries are adjusted within 10 days and clearing differences have not been parked
in Suspense Account
2
FSI
2
FSI
There are no old outstanding entries (beyond 15 days) including RDA other than of permanent nature.
If yes, details of such entries be attached.
12
TOTAL
8 SUNDRY ACCOUNT
Y
Y
Y
Y
AUDITOR NAME
Original vouchers are retained in separate file as per prescribed procedure and concerted efforts
made for adjustment of outstanding entries
(a) Entries pertaining to Sundry FEX revaluation, TDS, ATM, Sundry FD interest, excess cash
unclaimed for more than 6 months etc. are being adjusted in time and as per guidelines.
(b) There are no old outstanding entries (beyond one month) other than of permanent nature. If yes,
details of such entries be attached
2
FSI
Entries in Sundry Non Customer a/c 3171160 and Sundry RCC 3171158 are normally reversed on
daily basis, but no entry remains outstanding for more than 3 days.
(a) All debits are passed by the Incumbent Incharge/ authorized officer.
(b) No unauthorized debits / unusual items observed.
TOTAL
9 DAILY MONITORING SYSTEM (DMS) & CHECKING OF REPORTS
1
22
a) Control Reports (vig User Created Transfer Entries, System Generated Transfer Transactions
and Clearing Journal) prescribed for tallying of vouchers are being generated.
b) Other important reports of PNBRPT, PNBREP, DAYRPT and RAUDIT are generated and checked
regularly. Corrective action is being taken in terms of reports generated and checked.
5
Y
FSI
(a) Daily Monitoring System (DMS) is meticulously implemented in Branch and following Control
reports are generated / monitored / checked daily as prescribed:
(i) Exceptional Transactions Report (EXCPRPT)
(ii) Temporary overdrafts Report (TODRP)
(iii) Outstanding Proxy Posted Transactions (SPTM and MSGOIRP)
(iv) Long Book of Incumbent (PNBRPT 2/19)
(v) UPM CHANGES Reports (AFP for UPR) - Changes made in the profile of Users of the branch.
(vi) GL balance Report (DAYRPT 6/1)
(vii) Report on Intersol TOD granted in CC/OD/SB/CA ac (DAYRPT-2/28)
(viii) Transactions entered/posted by same employee (DAYRPT-2/20)
(ix) Report of Manual Transaction in System only Ac (PNBRPT9/91)
(x) Report on Position of Assets & Liabilities.
(b) All above reports have been filed and stored properly.
ZTL
Y
ZTL
TOTAL
10 OPENING OF ACCOUNTS AND KYC NORMS
24
AUDITOR NAME
23
(a) Proper AOFs have been obtained in respect of all accounts opened including accounts at SSAs
(Financial inclusion)
(b) AOFs of all a/cs opened are available
on record and kept under proper custody
. (c) AOFs of SSAs are being sent to the base/link branch for verification and opening of
Accounts. (Financial Inclusion)
(d) Required KYC
documents/Photograph of the customer are collected in repect of all SSAs (Financial inclusion)
(e) AOFs accompanied by all supporting papers like
Partnership deed, Memorandum and Article of Association, PNB 984 etc as prescribed.
(f) While opening accounts of Sole-Proprietorship Concern, "Customer Identification Procedure'
guidelines are followed.
(g) In addition to KYC documents of the
Proprietor, any two documents in the name of the firm are being obtain ed as per banki's guidelines.
10
FSI
2
(a) AOF / Forms of ATM/ Debit card/photographs/SS slips are properly filled, attested by authorized
persons/officials with PA numbers/date and are properly filed.
(b). Records for NRE accounts and relative AOFs are kept separately as per RBI directives.
c) Bio metric of the customers is being
captured in
presence of Bank Officer at BCA locations
(a) Self attested recent photograph of the account holder have been obtined
(b) Photographs havee been duly verified by
branch official with PA number.
FSI
4
6
FSI
Y
FSI
6
(a) ID Proof/address proof are not old and are valid (e.g. copy of telephone bill/electricity bill/bank a/c/
statement.credit card statement held is not more than three months old, Passport/DL expiry date is
not prior to account opening date etc.).
(b) Photocopies of ID proof and address proof have been verified from originals and duly signed by
verifying official with stamp and PA No
(c) Income proof of the depositor has
been obtained (Salary Ceretificate, ITR copy, Audited Balance sheet etc.)
5
FSI
FSI
8
(a) PAN/ Form 60 has been obtained in all applicable accounts and copies of PAN Card duly verified
held on record.
(b) PAN/Form 60 has been recorded in
the field "PAN/GIR No.' under Customer Tax details in 'CUMM' in the system.
(c) In case of Minors account, Form 60/ 61/PAN of guardian has been obtained
ZTL
AUDITOR NAME
24
ZTL
10
Cheque books in new accounts are not being issued without verification of address
FSI
11
12
(a) Nomination has been obtained in all eligible accounts and properily recorded.
(b) In case minors nomination has been made by
guardian only.
(c) Acknowledgement of nomination is being given to
customer.
(d) Nomination has been properly witnessed (Nomination is to be
witnessed even in case of non availment of nomination facility by depositor).
(a) Beneficial Owner's is being identified in all the eligible category of accounts as per bank's
guidelines.
(b) The Cust ID of Beneficial Owner is created
and/or entered in (P) details in CUMM in the system with relation code as '026'.
13
Cust ID of an exiting customer is used for opening his/jher account and no fresh Cust ID is
created of an existing customer, as per bank's guidelines.
14
(a) Periodical updation of KYC data/information (i.e. obtaining recent photograph, iD proof
& address proof document of the customers whose KYC data is due for updation as per
their AML Risk Category, are obtained and kept on record), is done as per bank's
guidelines.
(b) After periodical updation of KYC data of the customer, ID & address
proof documents are entered in the system and the field 'KYC updation date' is
updated/modified in the (#) details in CUMM in the system.
14
TOTAL
11 CONDUCT & MAINTENANCE OF ACCOUNTS & RECORDS
1
Transactions in newly opened a/cs are monitored/ watched for at least first 6 months as per
guidelines.
Every leaf of First cheque book issued is being marked as New Account on the top
(a) Transactions are monitored as per AML guidelines and Suspicious Transactions, if any, are
reported to KYC-AML Cell, HO for onward submission to FIU-IND.
(b) Whether any Anti Money Laundering (AML)/Combating of
Financing of Terrorism (CFT) non-compliance issue (major or minor) identified by any audit
(internal/concurrent etc.) during the period.
(c) In cae if any
suspicion or any suspicious transaction is attempted by the customer including walk-in-customer is
being reported to KYC-AML Cell, HO for onward submission to FIU-NLD.
(d) Counterfeit Currency Note is reported in a prescribed manner on the date of
detection itself.
Payment is not allowed on withdrawal slip without passbook. If allowed, permission of incumbent is
obtained. & any other irregularity (Refer check list)
NCR-
NCR-
82
3
FSI
3
FSI
a) Cheque book is issued on the basis of request other than on Requisition Slip with BMs/authorized
officers permission.
b) Requests for personalized Cheque Book / IBS / Debit Card are entered & verified on the same day.
(c) Acknowledgements from a/c holders (on PNB 119) are obtained & marked off as prescribed, in
case of Non-personalised cheque books.
(d) Magnifying Glass and Ultra-Violet (UV) Light Source are installed and used on every desk in the
branch dealing with cheque payments / cheques sent for collection / clearing and handling Cash.
5
Y
AUDITOR NAME
(c) Acknowledgements from a/c holders (on PNB 119) are obtained & marked off as prescribed, in
case of Non-personalised cheque
books.
REGULAR
INTERNAL AUDIT BO:
(d) Magnifying Glass and Ultra-Violet (UV) Light Source are installed and used on every desk in the
branch dealing with cheque payments / cheques sent for collection / clearing and handling Cash.
25
FSI
a) Letters are issued to Account Holders (after 5 & 21 months for CA a/cs, after 11 & 21 months for SF
a/cs), in case of a/cs likely to be transferred to Inactive & Inoperative Category respectively, due to
non-operations.
b) Demand deposit accounts not operated for 24 months have been transferred to inoperative others
accounts.
c) Accounts not operated for 10 years and above have been transferred to Inoperative a/cs 10 years
& above.
d) Cash orders older than 6 months are transferred to overdue category.
6
ZTL
Full particulars of a/c holder, cheque book issued, other instructions are entered & regularly updated
into the system and checked/ authorised by the Section Incharge. Record of the customers
instructions etc. kept properly in era files.
Vouchers are handed over to Daftri against proper receipt.
Vouchers are tallied,stitched and signed by the custodians in the voucher register and voucher
register is up to date.
3
FSI
a) Vouchers have been kept under lock and key and proper procedure is followed for handing over
the vouchers to different officials in case of need.
(b) Cash payment Vouchers have been kept in the strong room.
Prescribed safeguards in operation and maintenance of inoperative accounts have been observed.
8
9
10
TOTAL
12 SECURITY FORMS INVENTORY MANAGEMENT
1
Security forms have been kept in a fireproof cabinet / safe in the strong room, under the joint custody
of two officers,
Security forms (including KCC and ATM/ Debit cards) are checked at the time of receipt from Head
Office and entered in the system as per guidelines
Security forms have been segregated in High risk /Low Risk categories,as prescribed
Daily in and out register (PNB-862)/ record in CBS is maintained and control is exercised on security
forms during the day. IMR is generated and checked.
6
ZTL
5
FSI
Y
Y
Y
2
Y
GBPAs of all authorised officials and Banks book of authorised specimen signatures kept in dual
custody and handled by authorised official only and updated regularly
16
Procedural instructions regarding custody / disposal of Inward/Outward Bill and Parcels are observed.
1
Outstandings of unpaid bills is taken down / generated and physical checking of Bills forwarding with
outstandings is done on the basis of prescribed guidelines.
Senders / branchs instructions are being complied with and Inward bills are over detained only with
express authority from the sender branch / party.
Regular follow up is being done for realisation of instruments sent for collection. (Details of
outstandings for more than one month be enclosed).
TOTAL
14 CONDUCT OF GOVERNMENT BUSINESS
1
FSI
TOTAL
13 BILLS FOR COLLECTION, DDS RECEIVABLE AND PARCELS
1
26
In respect of OLTAS for direct taxes, Data & amount is matching ; NIL report is sent when there is no
transaction ; all mandatory fields are filled up correctly like PAN NO. / TAN NO. etc. Also amount is
being remitted to Focal Point and tallied on the same day in OLTAS with remitted challans; Computer
generated CIN number is properly noted and given to the customer in OLTAS.
AUDITOR NAME
26
All govt. dues viz. direct taxes, indirect taxes, PPF, etc. are collected and remitted on the same day by
Intersol and there is no delay.
TOTAL
8
15 SAFE DEPOSIT VAULT & ARTICLES / DOCUMENTS IN SAFE CUSTODY
1
.(a) Locker Module has been implemented in CBS & Manual ledgers are discontinued.
(b) Lockers are being operated & their keys are kept by authorized officials as per norms
(a) Locker holders have been classified Medium & High Risk categories.
(b) Monitoring of operations in lockers is being done and other guidelines are being followed
Record of Rent in arrear has been properly maintained and regular follow up is made for recovery of
overdue rent.
Nomination facility is made available to SDV and locker holders and recorded properly.
(a) Locks of surrendered lockers are interchanged and keys of vacant lockers are checked.
(b) No default observed in compliance of guidelines in breaking open of lockers.
(a) Articles in safe custody are kept and recorded properly as per norms/ guidelines.
(b) Articles in safe custody are being checked as prescribed.
(c) Temporary out register (PNB 167) is maintained for recording movement of securities.
TOTAL
16 CUSTOMER SERVICE
1
(a) Customers are properly attended & their queries are responded promptly.
(b) Time norms for discharging different jobs/services are being followed/adhered.
(c) Customers are given acknowledgement of cheques deposited.
(d) Whether pass books are being updated regularly
(e) Whether separate counter exists for updation of pass books in Metro/Urban Centres .
(f) Whether sufficient number of Pass book printers are available in the branch and printing is legible
and in order.
(g) All necessary Notice Boards (including Comprehensive Notice Board) e.g. time norms, addresses
and telephone number of senior officials and Ombudsman Scheme Service Charges Interest Rates,
Displayof phone number of Helpline etc are displayed prominently in the branch/Sub Service Areas
under Financial Inclusion.
(h) BC Certificate as an
authorised Banks BC has been displayed in SSAs. (Financial Inclusion)
(i) Records of customers enrolled by SSAs are available and Customers contact register is being
maintained. (Financial Inclusion)
a) Branch follows Banks compensation policy e.g., value dating, compensation on lost instruments
etc.
b) Instant credit of outstation / local cheques upto Rs 15000/- is given in terms of Head office
instruction
c) Branch allows interest at prescribed rates for delays in collection of outstation cheques beyond 7 /
10 / 14 days as laid down.
d) Branch has implemented Single Window system as per HO guidelines.
(e) Branch follows extended Business Hours system of the bank.
f) One Window remains functional during lunch hours (wherever applica)
g) Customers are encouraged to avail SMS Alert Facility & such requests are entered in the system
on the same day.
10
AUDITOR NAME
(a) Copy of code of commitment to customers is available, staff is aware of its provisions and same
are complied with .
(b) Branch is practicing Bankers fair practice code and staff is aware of Citizens Charter and
sufficient pamphlets and books of the same are available for customers.
(c) BCSBI Code of Commitment to Customers is adhered to and adequate copies are available and
provided to customers.
(d) Customer Service Committee is constituted and functioning at the br, as per guidelines.
Customers/Senior citizens are members of customer service committee, Issues relating to preventive
vigilance are discussed , Minutes are recorded and action points are suitably dealt with/
(e) Customer day is observed on 15th of every month.
(a) Complaint register PNB-640 is maintained and complaints are entered, Communication from
customer is acknowledged .
(b) Prompt action is taken on all complaints and redressal is done to the satisfaction of customers.
(c) Complaints received from CMD Secretariat are redressed within 48 hours
(d) Status of complaints in respect of cashier refusing to accept the cash and directing the customer to
deposit the same at cash deposit machine.
(e) Call Center site ANDROPNB is accessed daily and complaints relating to branch are promptly
redressed.
(f) Names of Grievance redressal officials and contact numbers have been displayed at SSAs and
complaints/feedback received from the SSAs customers are forwarded to Circle Head in time.
(Financial Inclusion)
TOTAL
27
11
Risk Parameter
Yes/
Annex-
Wt
No
ure No.
B
Only IT systems are backed up by UPS(except for the minimal support light) and UPS is backed up by
generator or standby UPS depending upon the power supply of the area b) The device battery is
charged/in ready mode for providing service at SSAs. (Financial Inclusion)
Electrical and Data cabling is done in structured manner and not loosely held.
Earth to Neutral voltage is less than 2 and checked at least once in a quarter. (Mention last date of
checking with reading).
Whether all PCs/Printers are regularly cleaned and kept dust free
No.
A
1
TOTAL
2 PHYSICAL & LOGICAL CONTROLS
1
(a) Proper IT inventory details are maintained and regularly updated in register with following details.
PC Date of purchase, Company, Make, Processor, HDD capacity, RAM, Warranty/AMC upto, Price
Printer Date of purchase, Company, Make, Inkjet/Laserjet, Warranty/AMC upto, Price Other Date
of purchase, Hardware type, Company, Make, UPS Capacity, Warranty/AMC upto, Price (b) There is
safe upkeep of Front end devices viz. HHT,
Mobile, PC Kiosk at SSAs. (Financial Inclusion)
.(a) Proper record is maintained in respect of Creation/ Deletion of USER IDs in the user maintenance
register on specific approval of Incumbent Incharge or Departmental Head.
(b) Ceiling of 40:60 for Free and Captive Users is adhered (in case of VLBs / ELBs).
Proper record is maintained for the password of other users changed by the DBA in the register and
same carries approval of the Incumbent/ authorised official.
Risk
12
6
Y
FSI
6
Y
AUDITOR NAME
28
DBA of branch ensures enabling and disabling of users, creation and deletion of users, etc on daily
basis and active user list / report dayrpt 1/8 is generated and checked on daily basis by Incumbent Incharge / authorised official.
Y
FSI
Undertaking to comply with Security Policy as per ITD guidelines is obtained from users and kept on
record.
TOTAL
3 MAINTENANCE & BUSINESS CONTINUITY CONTROLS
1
BCP guidelines are followed in case of link down or non availability of server. Services are rendered
to customers as per BCP guidelines.
Vendor/BFs/BCs are not allowed to perform any routine job/ sensitive jobs etc. in place of DBA/
CTO/Authorised officer and their activities are monitored by an authorised official and Equipment
taken outside banks premises do not contain any information / data. (b) BC Agent is working on
working day as per banks guidelines. (Financial Inclusion)
3
4
6
1
TOTAL
4 NETWORKING CONTROLS
2
31
4
4
Y
FSI
2
COMP-
COMP-
25
Network equipment like Router / Switch / Modem are placed in the least accessible area in a mounted
rack under lock and key.
COMP-
COMP-
(a) In case of failure of Primary link (normally Leased line), immediate switch-over to Secondary link
(normally ISDN line) is ensured.
(b) No delay is observed in switch-over back to Primary link, after its restoration.
(c) Bills of Secondary link are paid promptly and their functioning is tested on regular basis.
Internet access is not given to PC/System being utilized for a bank application having critical data.
TOTAL
10
B
5 OPERATIONAL CONTROLS
1
Instructions relating to User Maintenance (creation, deletion, enabling, disabling), Regular Backup
(where required) and Number of Users capable of handling the following activities, are followed:
Government Business
Cash Management Services (CMS)
Depository
SWIFT
Mobile Banking
SMS Alert Facility
POS Terminals
Internet Banking
NEFT/RTGS
AUDITOR NAME
The signatures are being captured and authorized in the system on daily basis.
TOTAL
29
COMP-
22
IV - COMPLIANCE FUNCTION
1 STATUS OF INSPECTION REPORTS
Item
Risk Parameter
No.
2
Risk
Yes/
Annex-
Wt
No
ure No.
40
15
(a) Daily / monthly / quarterly audit reports are promptly attended and irregularities are removed
(applicable for under Concurrent Audit).
(b) Observations/irregularities pointed out by the auditors during the course of regular audit (both,
concurrent & non concurrent br) are attended to promptly & spot rectification done (to the extent
possible)
FSI-ZTL, Critical /Very High / High risk/ items are attended on top priority and irregularities are
removed within the stipulated / reasonable time.
15
Irregularities / deficiencies pointed out in Visit Reports of Senior Officers / Security Officer are rectified
promptly.
15
(a) Legal Compliance certificate being submitted and corrective action taken by the branch if
irregularities reported in the certificate.
(b) Quarterly Statement of cheques dishonoured (of Rs.1 crore & above and 3 or more cheques of
Rs.25 lacs to Rs.1 crore per account) for want of sufficient funds is submitted to Circle Office as
prescribed.
(c) Branch is monitoring accounts reported above with frequent instances of dishonor, having
unsatisfactory conduct & borrowal a/cs having liquidity crisis,
10
Co-coordinator in the concurrent audit branch has been designated and working effectively.
TOTAL
2 CRUCIAL RETURNS
COL-
100
Control returns are generated & checked. Wherever required, the same are submitted timely to
controlling office.
10
Y
Y
FSI
3
4
10
MMC is correctly compiled and submitted on time.Queries of CO on MMC are responded promptly.
10
TOTAL
40
2
3
4
5
Bills, DDs and other documents are delivered to the Officer Incharge with the initials in the Dak
Register.
10
AUDITOR NAME
Separate files for Documents and Correspondence are maintained in Borrowal Accounts.
Correspondence is filed methodically, files are paged properly and the standard of correspondence is
satisfactory.
TOTAL
30
5
40
4 REGULATORY COMPLIANCE
There is no violation of Govt. / RBI Guidelines / Directives. (in case instances of violations are noticed
and the same are not covered elsewhere under any parameter, the details be enlisted in an
Annexure)
Income-tax, Statutory Returns viz TDS on salary, rent, interest etc. are prepared and submitted in
time.
a) Ghosh / Jilani Committee recommendations relating to frauds / mal-practices are complied with.
b) Mitra committee recommendations (on legal aspects of Bank Frauds -legal compliance certificate)
are complied
(a) In case of fraud ,Fraud Proforma is submitted as per guidelines within 2 days on FMR-1.
(b) FIR has been lodged in all fraud cases, as per banks guidelines (Present status be given).
TOTAL
20
Risk Parameter
No.
A
1
B
(a) The staff, particularly in loans and foreign exchange deptt., (including in-charge) have adequate/
requisite knowledge & experience.
(b) The staff is adequately trained and equipped with knowledge of CBS/computer system and other
new concepts & services.
(a) Whether conscious efforts are made to upgrade the knowledge and skill of staff.
(b) Whether staff nominated for training is invariably relieved for participation.
TOTAL
2 UP-KEEP OF BRANCH PREMISES
1
ure No.
i) All SFF items including computers and peripherals are marked with serial numbers and Physical
checking is done with SFF records periodically.
ii) Provisions like box, almirah for safe upkeep of finger print canner/Device etc. and other
stationary/registers are available at BC location. (Financial Inclusion)
BM-
BM-
Old and unserviceable items have been disposed off, as per guidelines.
Annex-
No
Yes/
Wt
Risk
The lease deed/ rent deed of premises is not due for renewal in near future or otherwise requisite
steps have been taken to get it renewed in time. Due date of renewal of lease deed
(a) The current cum old record register is maintained,
(b) Old record requiring destruction is segregated as prescribed.
(c) Old record has been destroyed as per laid down procedure.
(d) Date of last destruction
TOTAL
RBIA FORMAT NON SPECIALISED BRANCH APRIL 2015
BM-
BM-
22
AUDITOR NAME
31
3 EXPENDITURES
1
Expenditures are incurred under various heads within vested powers and proper record thereof is
maintained, as prescribed.
The prescribed crucial statements including QAC are submitted to CO as per guidelines
.(a) No other expenditure has been debited to water and electricity charges /Law charges/ TA Bill
except payment of bills related to these heads only
(b) All expenditure vouchers have been debited to correct heads.
Excess expenditure, if any, has been got confirmed from the competent authority
TOTAL
4 PUNCTUALITY / DISCIPLINE
1
No irregularity observed in timely opening of branch and prescribed public hours are observed.
Staff members mark their presence 15 minutes before the working hours of the branch and do not
leave office before time.
4
5
6
10
3
TOTAL
5 ROTATION OF DUTIES & PLACEMENT OF STAFF
1
Duty sheet (with complete detail of duties) is implemented through office order and the duties have
been assigned covering all aspects of CBS environment like maker checker, separate IDs for DBA
functions and financial transactions etc. Branch maintains proper record of duty sheets.
a) Duties of all staff members are being rotated at prescribed intervals and staff members are
performing their assigned duties.
b) Mandatory availment of leave by staff is complied with. Required no. of BCAs for base branch, as
per SSAs mapping are actually functional (Financial Inclusion)
16
FSI
The services of Customer Care Officer (CCO) is being utilised strictly as per duty sheet designed by
H.O.
Periodic meetings of staff are held to discuss various issues and for finding solutions to different
problems, staff members are involved for improving customer service and achievement of budgets of
deposits / advances / profit / recovery / reduction of NPAs/ compromise etc.
TOTAL
6 HRMS
1
(a). HRMS activities are being handled by authorized staff member(s) / officer(s) only and the Pass
Word is not compromised.
(b) All day to day activities are being performed by the branch in terms of HRDD HO circulars. (HRDD
Cir 508 / 14.01.09)
(c). Monthly certificate of Incumbent for having paid the salary as per HRMS is invariably held on
record.
(a) Attendance is marked in HRMS within 30 minutes from schedule working hours by the incumbent.
(b) Leave applications are duly sanctioned, entered in Leave Register through HRMS on day to day
basis and filed properly.
12
AUDITOR NAME
32
TOTAL
12
Risk Parameter
No.
A
1
B
Branch is located in safe area.
Yes/
Annex-
Wt
C
No
D
ure No.
E
Collapsible gate and shutters are provided on all entrances and main entrance entry is restricted by
channel gate or turnstile gate.
Branch has RCC (Reinforcement Cement Concrete) strong room. or Branch has safe room and safe
is embedded in RCC walls
a) Branch has separate Locker room. Cash Safe or Locker Room are segregated by wall partition.
(b) Whether Cash Safe is as per latest specification
BMS-
BMS-
Risk
Branch has proper Cashier Cabin, covered with glass/ wire mesh and automatic night latch.
TOTAL
2 SECURITY MANPOWER & EQUIPMENTS
1
20
Gun Licensee is renewed on due date in the name of Incumbent In-charge and names of guard/s are
entered as retainers.
Next renewal is due on
a) Gun History sheet has been maintained to ascertain the firing/test firing record.
Last test firing done on
(b) Servicing of guns got done within a year. Last service done on
(c) Cartridges have been replaced after expiry.
Last date of replacement
OR
CCTV (wherever applicable) installed / functional and recording for 30 days is carried.
Time lock wherever installed is functional and handling of time lock keys is as per banks guidelines.
Armed-guards are posted in the branch, if sanctioned and performance of duties of armed guards is
satisfactory
TOTAL
3 SECURITY PROCEDURE
1
2
3
4
23
3
AUDITOR NAME
There are no outstanding observations / irregularities as per Circles Security Officer (CSO) Report
TOTAL
4 FIRE SAFETY
3
Electric load is as per sanction and condition of electrical wiring and accessories appropriate
Proper storage system exists for Record and Stationary is stored properly to avoid fire hazard.
Fire fighting system i.e. proper fire extinguishers including Gas based are available at the branch and
special attention is paid for their maintenance.
Next refilling is due on
Fire alarm system with adequate number of smoke detectors is functional, wherever installed
TOTAL
33
2
12
4
BMS-
BMS-
BMS-
BMS-
15
AUDITOR NAME
34
SK - CREDIT FUNCTION
Annex-
Deviation
Risk
ure No.
Scor
12
33
10
12
12
AUDITOR NAME
35
69
AUDITOR NAME
36
HARGE
42
53
AUDITOR NAME
37
36
OW UP
12
AUDITOR NAME
30
30
38
131
HER OBLIGATIONS
AUDITOR NAME
39
10
1
14
24
30
18
96
RBIA FORMAT NON SPECIALISED BRANCH APRIL 2015
AUDITOR NAME
12
12
40
30
14
CREDIT FUNCTION
Annexure No.
Deviation
F
Risk
S
Score
AUDITOR NAME
41
12
12
20
AUDITOR NAME
42
PREST ACCOUNT
1
12
1
AUDITOR NAME
43
24
AUDITOR NAME
10
44
AUDITOR NAME
42
45
124
AUDITOR NAME
46
26
EMENT
1
16
AUDITOR NAME
47
10
AUDITOR NAME
48
11
MPUTER FUNCTION
Annex-
Deviation
Risk
ure No.
Score
12
AUDITOR NAME
49
31
Y CONTROLS
15
37
F
10
18
18
48
E
AUDITOR NAME
15
50
34
MPLIANCE FUNCTION
Annexure No.
Deviation
Risk
Score
200
15
15
15
10
260
1
10
10
10
40
1
10
AUDITOR NAME
51
40
1
20
Deviation
Risk
ure No.
Score
25
10
50
18
108
RBIA FORMAT NON SPECIALISED BRANCH APRIL 2015
AUDITOR NAME
52
10
1
16
F STAFF
1
12
AUDITOR NAME
53
12
N / PREMISES)
Annexure No.
E
Deviation
F
F
V
G
Risk
S
H
Score
18
18
50
1
23
1
AUDITOR NAME
54
12
S
24
35
10
40
10
20
119
AUDITOR NAME
31
Max. Risk
Score of ZTL/
FSI Items
Appl. Risk
Score
Out of Col. 4
ZTL Items
(1)
(4)
Other FSI
Items
(2)
(3)
(5)
60
60
200
200
40
40
Mortgages
120
120
160
160
Bills Purchased
40
40
Balancing
100
100
Cash Management
50
50
Remittance in Transit
50
50
110
110
Suspense Account
40
40
Sundry Account
20
20
170
170
540
540
200
2, 3
0 /1
0 /1
2
0
0 /2
1 /1
0 /1
0 /2
0 /2
200
0 /1
130
130
0 /1
120
120
40
40
100
100
50
50
2340
2340
TOTAL
% age Score
291889650.xlsx
Upto 30 %
, ,
1 /12
> 30 % - 50 %
AUDITOR NAME
> 50%
32
FSI Category
Low
291889650.xlsx
Medium
High
Low
AUDITOR NAME
33
Other FSI
Items
(5)
FSI Cate-gory
(6)
(7)
(8)
0.0
Low
/4
22
11.0
Low
/1
0.0
Low
0.0
Low
/2
12
7.5
Low
/1
0.0
Low
/2
0.0
Low
/2
0.0
Low
/1
0.0
Low
/2
0.0
Low
/2
0.0
Low
/1
0.0
Low
/1
0.0
Low
/7
0.0
Low
/4
0.0
Low
/2
0.0
Low
/2
0.0
Low
/1
0.0
Low
/1
0.0
Low
/1
0.0
Low
/37
34
1.5
Low
> 50%
291889650.xlsx
AUDITOR NAME
34
High
291889650.xlsx
AUDITOR NAME
32
OVERALL RISK
(Aggregation of Business Risk and Control Risk)
On the basis of summary score-sheets of Business Risk and Control Risk, Risk category of the branch under Bu
Control Risk is as under:Particulars
Maximum Marks
Applicable Mark
Marks Obtained
Risk score
(Marks
Obtained as %age of
Risk Category
Direction of Risk*
Business Risk
1000
1000
162
16.2
LOW
Control Risk
1000
972
167
17.18
LOW
Business Risk
Sr.No
1
2
3
Risk Score
UP To 30%
>30% TO 60%
MORE THAN 60%
Control Risk
Risk category
LOW RISK
MEDIUM RISK
HIGH RISK
Risk Score
UP To 30%
>30% TO 50%
MORE THAN 50%
Risk Matrix: Overall Risk Category of the Branch through combination of Business Risk & Control Risk is as under:
H
M
L
BUSINESS RISK
H
M
L
L
VH
H
M
M
EH
VH
H
H
CONTROL RISK
LOW
*Direction of Risk (viz. Stable /Decreasing /Increasing ) to be determined by ZAO under Business Risk, Cont
Overall Risk through comparison of % Risk Score under previous & current Inspection
Previ. Inspection
Applicable
Marks
Marks
Obtained
Curr. Inspection
% Risk
Score
Applicable
Marks
Marks
Obtained
BUSINESS RISK
291889650.xlsx
33
CONTROL RISK
OVERALL RISK
291889650.xlsx
34
sk)
Control Risk
Risk category
LOW RISK
MEDIUM RISK
HIGH RISK
Risk is as under:
Inspection
% Risk
Score
Direction of
Risk () ()
()
291889650.xlsx
35
291889650.xlsx
103
CREDIT FUNCTIONS
1) Total no. of loan accounts is
a)
b)
c)
d)
e)
f)
3.
a)
b)
c)
d)
e)
f)
g)
4
a)
b)
291889650.xlsx
104
c)
d)
e)
f)
g)
h)
i)
j)
k)
5.
a)
b)
c)
6
a)
b)
c)
7
a)
b)
c)
d)
e)
8
a)
b)
c)
d)
e)
9
a)
291889650.xlsx
105
b)
c)
291889650.xlsx
106
NON-CREDIT FUNCTIONS
1
The house-keeping of the branch has improved / deteriorated as compared to previous Insp R
2 Daily Balance Register is Register is properly maintained / not maintained.
3 Morning checking is being done / not done.
4 AML/KYC norms are being followed/not followed
1
a)
b)
c)
2
a)
b)
c)
d)
3
a)
b)
4
a)
b)
c)
5
a)
b)
c)
d)
6
a)
b)
c)
d)
291889650.xlsx
107
7
a)
b)
c)
d)
e)
8
a)
b)
9
a)
b)
c)
d)
10
a)
b)
c)
d)
e)
f)
g)
h)
11
a)
b)
c)
d)
e)
12
a)
b)
c)
d)
291889650.xlsx
108
13
a)
b)
c)
14
a)
b)
c)
15
a)
b)
c)
d)
e)
16
a)
b)
c)
COMPUTER FUNCTIONS
1
a)
b)
c)
a)
b)
c)
d)
3
a)
b)
c)
d)
291889650.xlsx
109
4
a)
b)
c)
d)
e)
f)
5
a)
b)
c)
6
a)
b)
c)
d)
e)
f)
g)
h)
COMPLIANCE FUNCTIONS
1
a)
b)
c)
d)
2
a)
b)
c)
d)
e)
291889650.xlsx
110
3
a)
b)
c)
d)
4
a)
b)
c)
d)
5
a)
b)
c)
b)
c)
d)
3
a)
b)
4
a)
b)
c)
d)
e)
5
a)
b)
c)
291889650.xlsx
111
a)
b)
c)
d)
e)
2
a)
b)
3
a)
b)
c)
4
a)
b)
c)
d)
5
a)
b)
c)
d)
291889650.xlsx
112
CREDIT FUNCTIONS
powers / in
Lac.
Banks charge not registered with Registrar of Companies within stipulated time in ________
accounts with outstanding of Rs.___________Lacs.
Consent clause in terms of CIBIL not obtained in _____ a/cs with o/s of Rs.______ Lacs
Joint registration in vehicle loans not done in
Lacs.
Any other
Responsible: S/Sh _______________________ Desi _____________
POST-SANCTION FOLLOW UP
Important terms and conditions of sanction not complied in
a/cs with outstanding of Rs.
Lacs.
Working capital / limit against IPs have not been renewed in
accounts with outstanding of Rs.
Lacs.
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113
CRs have not been renewed in
Lacs.
Lacs.
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Guidelines in respect of exposure to sensitive sector not observed.
Any other
Responsible: S/Sh _______________________ Desi _____________
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NON-CREDIT FUNCTIONS
The house-keeping of the branch has improved / deteriorated as compared to previous Insp Rep.
Daily Balance Register is Register is properly maintained / not maintained.
Morning checking is being done / not done.
Outstanding
entries
Any other
Responsible: S/Sh _______________________ Desi _____________
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INWARD REMITTANCES AND IMPREST ACCOUNTS
Proper follow-up is not being made for adjustment of
increased/decreased by _______ entries of Rs.___________.
entries.
Outstanding
entries
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BILLS FOR COLLECTION, DDs RECEIVABLE AND PARCELS
Follow-up of overdue outstanding bills not done.
_________IDBC over detained of Rs._______ without senders consent.
Any other
Responsible: S/Sh _______________________ Desi _____________
CONDUCT OF GOVT. BUSINESS
The data is not tallied and amount is not being remitted to Focal point on the same day.
_______ life certificates not obtained in Pension accounts.
Any other
Responsible: S/Sh _______________________ Desi _____________
SAFE DEPOSIT VAULT & ARTICLES / DOCUMENTS IN SAFE CUSTODY
Rent on Lockers overdue Rs.________.
_______ lease deeds of lockers not available.
Locks are not changed in surrendered lockers as prescribed.
Operations in ______ lockers allowed where rent is in arrear.
Any other
Responsible: S/Sh _______________________ Desi _____________
CUSTOMER SERVICE
Complaints are not redressed within reasonable time.
Time norms for discharging different jobs not followed.
Any other
Responsible: S/Sh _______________________ Desi _____________
COMPUTER FUNCTIONS
ENVIRONMENTAL CONTROLS
Location of computers is not safe and free from hazards like water seepage, fire etc.
UPS is used for other utilities also and not only for computer system.
Air conditioning, ventilation and humidity controls are not in place for Servers/ critical
equipments/ATM/UPS etc.
Responsible: S/Sh _______________________ Desi _____________
PHYSICAL CONTROLS
Proper record of creation/deletion of User IDs not maintained.
PCs/Printers are not regularly cleaned and covered when not in use.
Critical equipments (router/switch/hub) are not placed in least accessible area under lock and key.
Any other
Responsible: S/Sh _______________________ Desi _____________
PASSWORD MANAGEMENT
Separate User ID is not used for performing DBA functions & routine financial transactions.
Secrecy of Password is not maintained.
Password of System Administrator is not kept under sealed cover / dual custody.
Any other
Responsible: S/Sh _______________________ Desi _____________
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NETWORKING CONTROLS
Responsibility and liability of network vendors is not defined in AMC.
Internet access is given/ not given to PCs / system having critical data.
Any other
Responsible: S/Sh _______________________ Desi _____________
OPERATIONAL CONTROLS
Duties of IT functions have not been allotted through Office Order.
Control reports like exceptional transactions, audit trail, GL affected balances etc. are not being
generated and scrutinized by the appropriate officials.
Reports of Non-financial transactions e.g. limit enhancement / reduction, DP maintenance etc. are
not generated and checked.
DBA of Branch does not ensure enabling/disabling and creation/deletion of users on daily basis.
Interest success and failure reports are not generated / checked.
Controls in respect of Tele Banking, Remote access, SWIFT, SFMS, RTGS etc. are not being
exercised.
Prescribed registers e.g. Checksum register, Machine breakdown register, Media stock movement
register etc. are not being maintained & checked.
Any other
Responsible: S/Sh _______________________ Desi _____________
COMPLIANCE FUNCTIONS
CLOSURE OF PREVIOUS IR
The previous inspection report dated ___________ not closed within stipulated time.
Daily / monthly / quarterly audit reports are not attended to.
Legal Compliance Certificate not submitted since _________.
Any other
Responsible: S/Sh _______________________ Desi _____________
SUBMISSION OF CRUCIAL RETURNS
Statement Register for Control returns not maintained.
Control returns, namely __________________ not submitted in time.
TDS return not properly prepared and submitted in time.
MMC not correctly compiled and submitted in time.
Any other
Responsible: S/Sh _______________________ Desi _____________
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COMMUNICATION AND RESPONSE
Despatch register is not properly maintained.
Dak receipt and disposal register is not properly maintained.
Correspondence from HO/ZO/RO not attended to promptly.
Any other
Responsible: S/Sh _______________________ Desi _____________
REDRESSAL OF COMPLAINTS
Customer Service Committees are not constituted and functioning.
Complaint register is not maintained.
Complaints are not redressed to the satisfaction of customers in time.
Any other
Responsible: S/Sh _______________________ Desi _____________
REGULATORY COMPLIANCE
There are violations of statutory guidelines/directives.
Ghosh/Jilani/Mitra Committee guidelines not complied with.
Any other
Responsible: S/Sh _______________________ Desi _____________
a.
__________________________
Any other
Responsible: S/Sh _______________________ Desi _____________
PUNCTUALITY / DISCIPLINE
Branch is not opened in time and prescribed public hours not observed.
Staff members are attending office late and leaving early.
Leave record is not properly maintained.
Prompt/good customer service not ensured.
Any other
Responsible: S/Sh _______________________ Desi _____________
ROTATION OF DUTIES & PLACEMENT OF STAFF
Rotation of duties not done as prescribed.
Staff members are not involved for improving customer service and achievement of budgets.
Any other
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Responsible: S/Sh _______________________ Desi _____________
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121
%.
Annx No
CR-
CR-
CR-
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122
CR-
CRCR-
CRCRCR-
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123
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124
sp Rep.
NCR-
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125
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126
COMP-
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127
COMP-
COL-
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128
BM-
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129
BMS-
BMSBMSBMS-
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AUDITOR
SWOT ANALYSIS
1. STRENGTH (POSITIVE ASPECTS OF THE BRANCH) :
AUDITOR
BUSINESS RISK
CHECK-LIST
The check-list for different areas is given below. The lists are illustrative and not exhaustive. The
lists have been provided to enable the inspecting official to assess risk category and allocating
marks against these items. Wherever necessary, the assessments made as per the check-lists
are to be substantiated with facts & figures.
2.10 Outsourcing / Other Service Providers
1. Whether only those services/activities have been outsourced which have been
prescribed/allowed by the Bank/Competent Authority?
YES/NO
2. Whether credibility and capability of outsourced agency has been ensured? YES/NO
3. Whether a proper watch and control is exercised on outsourced activity? YES/NO
4. Whether safeguards have been taken against misuse of Bank's data/information
by the outsourced agency?
YES/NO
5. Whether over-dependence on outsourced agency has been avoided and an
alternative plan is in place?
YES/NO
6. Whether the database is not exposed to AMC vendor during maintenance/repair
of the system?
YES/NO
7. Whether in case of outsourcing of Canteen services in Branch, police verification
of the Contractor and his staff got done/independent verification of antecedents of
Contractor done?
YES/NO
8. Whether in case of outsourcing of despatch of outward Dak through Courier,
access allowed only to authorised employees of the company with proper
identification, who are not permitted to enter Dak?
YES/NO
9. In case of outsourcing of Concurrent Audit function, the guidelines prescribed by
I&AD, HO from time to time are adhered.
YES/No
3.14 Reduction in Controllable Expenses
1. Whether expenditures are incurred under various heads within vested powers? YES/NO
2. Whether proper record of expenditure under various heads maintained? YES/NO
3. Whether austerity measures put in place and conscious efforts made to control
avoidable expenditure?
YES/NO
4. Whether proper control is exercised for expenditure in respect of Stationery items
purchased locally as well as TA bill & local conveyance expenditure?
YES/NO
5. Whether it is ensured that only the required lights, fans etc. are kept on during
non-public dealing hours?
YES/NO
6. Whether the prescribed expenditure statements submitted timely to Controlling
Office?
YES/NO
37 RBIA FORMAT- Non-Specialized Branches (version 2.03-Revised_Final)
CONTROL RISK
CHECK-LIST
I. CREDIT FUNCTIONS
The check-lists for different areas are given below. The lists are illustrative and not exhaustive. The
have been provided to enable the inspecting official to assess risk category and allocating marks a
these items. The irregularities observed as per the check-lists are to be covered under the annexur
enclosed for that item.
2. 7 Pre Sanction Appraisal
1. Prescribed guidelines relating to the score model PNB SCORE SME have been complied with, In
terms of MSME Division Circular no. 12 dated 20.07.2011.
2. Prescribed guidelines related to assigning the Score card Id obtained from PNB SCORE
MODELS, in Free Text 6 ( have been mandatory) field in V-MIS Details in terms of ITD/CBS Cir.
No. 92/2011 dated 31.10.2011, 96/11 dated 03.12.2011 & 39/2012 dated 12.07.2012 and MSME
Division circular No.05/2012 dated 02.05.2012 have been complied with.
3. ITD has also customized the three monitoring reports in the system (vide circular no. ITD/CBS Cir
No. 39/12 & 53/12for the existing accounts viz.
i) PNB RPT -3/74a: list of SME loan account with bank score card id in free_text_6.
ii) PNB RPT- 3/74b: list of SME loan account with invalid score card id in free_text_6.
iii) PNB RPT- 3/74c: list of SME loan account with valid score card id in free_text_6.
5.1 Terms and conditions of sanction
1. Prescribed rate of interest has been charged.
2. Prescribed margin has been obtained before disbursal of the advance.
3. Give specific details of terms & conditions of sanction not complied with.
5.9 End use verification
1. End-use has been physically verified.
2. Proof of purchase of security held on record.
3. Payment has been made directly to supplier of goods.
4. Securities have been purchased.
5. Securities were initially purchased but sold subsequently.
6. Certificates are obtained from the borrowers, particularly in case of Corporate Loans, Working
Capital Finance, Project Finance, Short Term Loans etc., certifying that the funds have been used
for the purpose for which these were obtained and are not diverted to Capital Market/some other
use.
5.10 Checking of stocks
1. Signboard of borrowing concern appear at office/shop/factory premises.
2. Banks name plate is displayed appear at hypothecated stocks.
3. Bin cards/stock register have been maintained by the borrowing concern.
4. DP register at the branch has been maintained properly and bears the initials of officials (i) who
entered the stock statement and verified the correctness of drawing power and (ii) who has
physically inspected verified the stocks.
5. Please annex details of securities due for verification and securities verified during the review
period.
6. List of sundry debtor and creditors is being submitted and analysed alongwith the stock stateme
wherever applicable.
7. Number and amount of securities/stock missing. Give details alongwith the position as per last
inspection.
8. Any other irregularity observed.
38 RBIA FORMAT- Non-Specialized Branches (version 2.03-Revised_Final)
x) Confirmation that guarantees against exports is not being issued without RBIs prior permission.
xi) Confirmation that export bills are not being accepted in respect of caution listed exporters, whic
40 RBIA FORMAT- Non-Specialized Branches (version 2.03-Revised_Final)
are not backed by advance payment/irrevocable Letter of Credit or prior RBI permission.
xii) Whether eligible amount is credited to EEFC account only after realization of export proceeds;
xiii) Whether unpaid overdue export bills are delinked as per FEDAI guidelines.
xiv) Whether delinking charges have been recovered from the customer.
xv) All the credit limits i.e. pre-shipment & post-shipment are to be notified to ECGC within 30 days
sanction/enhancement, in case of any irregularity, comment.
xvi) Whenever new limits are sanctioned or existing limits are enhanced/ reduced/cancel, it should
reported to ECGC on the prescribed format in duplicate and this duplicate copy, duly signed, is
returned by ECGC to the bank and same is retained in the document file.
xvii) Regular premium should be paid every month before 10th of every month, to ECGC, calculate
average daily product.
xviii) Rate of premium should be, as per the rate circulated by IBD, every year effective from 1st Ju
30th June.
xix) Premium on WTPCG is to be debited from exporters account whereas premium on WTPSG is to
be borne by bank out of revenue head premium paid to ECGC".
xx) In case of default, premium is to be paid up to the month in which the report of default is subm
to ECGC or in case of insolvency of exporter, up to the month in which the insolvency occurred.
xxi) Bank can fix any limit without prior approval of ECGC if asset classification of account is 'stand
However, any limit sanctioned beyond discretionary limit to any exporter, with asset classification
sub-standard should be only with prior approval of ECGC.
xxii) No advances to be granted to units whose names appear in "specific approval list" (SAL) or
Caution List. Also, if any of director/partner/ guarantor figure in the list, then without prior approval
of ECGC. Otherwise, such advance is not covered by ECGC.
xxiii) Country wise classification by ECGC should be adhered and restricted cover countries exports
should not be financed, without ECGC prior approval.
xxiv) Any extension in due dates beyond 360 days in Pre-shipment & 180 days Post Shipment case
should not be permitted without ECGC prior approval.
xxv) Report of default- Branch should report within one month of recalling the advance or within fo
months of due date/extended due date, whichever is earlier.
xxvi) If nursing of account is approved by bank in some case then prior approval of ECGC is require
because normally no new advances can be given in any sticky account. Such advances are not
covered if prior approval is not obtained.
xxvii) All recoveries in any account, subsequent to settlement of claim by the corporation, net of re
expenses, are to be shared between corporation and bank in the ratio in which the loss was
admitted by the corporation.
xxviii) Claims may be lodged with the corporation within 6 months from the date of report of defau
ECGC.
xxix) Whether foreign currency notes/travelers cheques towards payment of exports are accepted
from the overseas buyers during their visit to India; in case of any deficiency, comment.
8.2 Import Credit
i) Whether the branch is properly maintaining records of A-1, A-2 & A-3. Forms for release of foreign
exchange for imports, sundry remittances and credits to Vostro Accounts as per RBI/Banks
guidelines issued under FEMA, 1999, if not comment with detail of missing forms.
ii) Confirmation that remittances in respect of items included in Schedule I to Government of India
notification D. GSR 381 (E) dated 03.05.2000 is not allowed. In case allowed submit details.
iii) Confirmation that A-2 form for remittance upto USD 5000 is not insisted upon by the branches f
the applicants.
iv) Custom Bill of Entry has been received, checked and properly filed in all cases as per guidelines
v) Whether LCs/SBLCs/LOCs have been issued as per articles of UCPDC 500.
8.3 Other FEX Operations
i) Whether the branch has undertaken foreign exchange transactions with due diligence by ensurin
adherence to guidelines pertaining to EXIM Policy, FEMA directive, Anti Money Laundering & Know
Your Customer norms, comments.
ii) Whether all crucial returns/statements such as X0S, BEF, STAT-,1 1BS, NRD-CSR, Gold Import, RR
are correctly compiled and promptly submitted by branches to RBI/their Regional/Zonal Offices
etc.
iii) Whether the branch while undertaking foreign exchange transaction has indulged in indiscrete u
financial powers at any level;
iv) Whether remittances for the purpose of overseas employment, immigration, education abroad,
maintenance of close relatives and medical treatment abroad are allowed only on self declaration a
other basic details of the transaction in terms of RBI's guidelines.
41 RBIA FORMAT- Non-Specialized Branches (version 2.03-Revised_Final)
v) Whether applications in respect of Forward Contract booked by the customers have been obtain
submitted to the concerned FEO/SPMO.
vi) Whether confirmations in respect of Forward Contracts booked by the customers have been obt
and submitted to the concerned FEO/SPMO.
vii) Whether charges in respect of booking/cancellation of forward contracts have been recovered f
customer.
viii) Whether balance of FCNR Deposit Accounts in Foreign Currency as well as Indian Rupees have
reconciled with the nodal office FEO. New Delhi.
ix) Whether the branch has kept on record on the specimen of draft and specimen signature of aut
officials of the EH.
x) The period of validity of the draft issued the EH is not in excess of three months
xi) Verification that no payment other than those specifically permitted as per Foreign Exchange Ci
referred to above have been made from Trade Transaction for the account
xii) Verification that no payment other than those specifically permitted as per Foreign Exchange C
referred to above have been made from Trade Transaction for the account
xiii) The designated branch has introduced the prescribed register for recording the details of draft
paid and the date of claim raised with Account Maintaining Branch
xiv) Verify randomly with reference to two drafts per week and indicate the average time gap obse
last six months between the date of payment of the draft if the designated branch level and the da
reimbursement by the Account Maintaining Branch
xv) Charges Recoverable/Recovered, if any
II. NON CREDIT FUNCTIONS
The check-list for different areas is given below. The list is illustrative and not exhaustive. The list h
provided to enable the inspecting official to assess risk category and allocating marks against thes
The irregularities observed as per the check-list are to be covered under the annexures enclosed fo
item.
2.5 Other Irregularities in Cash Management
1. Necessary steps are taken in case of detection of counterfeit/forged currency notes and STR is
filed submitted, without fail.
2. The entire cash is checked at least once a fortnight by Manager/Authorised officer as prescribed.
3. Cash Book/Report is signed by Head Cashier/Officer and Manager/Authorised Officer on daily
basis.
4. A list of missing/lost tokens is displayed at paying cashiers counter.
5. The Cash Reserve Book remains in strong room during the day and incumbent incharges safe
overnight.
6. Bait money has been kept in the cash-safe.
7. All high denomination notes are checked daily under proper initials in daily Cash Balance Book.
8. Cash receipts above Rs.10,000/- are signed both by receiving cashier & authorized officer.
9. Petty cash vouchers are duly authorized and supported by bills and amount adjusted on monthly
basis.
10. Soiled notes are exchanged as per RBI guidelines.
11. Cash Scroll system is being followed in rural and semi urban branches.
11.3 Other Irregularities in Conduct & Maintenance of Accounts & Records
1. The signatures on requisition slips/request letter are being verified before issuance of chequeboo
2. Separate series of cheque-books with prefix NRE are issued to non-residents (external) accounth
3. The standing instructions are examined during the month by the Manager/authorized officer to
ensure regular and timely compliance.
4. Token system is followed meticulously.
5. The interest is credited regularly on due dates in Special FD A/cs
6. Interest on other term deposits is credited to concerned accounts as per guidelines.
7. Record of majority attainment is monitored & operation is not allowed to the guardians in the
majority attained accounts
8. All guidelines observed in holding, preparing and dispatch of pass books/statement of a/cs.
*********