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Contents
1. The Aquaguard i-Nova - The best of both worlds. ................................................ 1
2. The Micro Controller Scan System or the mini brain ............................................ 2
3. What do you need to connect Aquaguard i-Nova to the Eurovigil CMS? ......... 3
4. Aquaguard i-Nova. The Do-It-Yourself Purifier ..................................................... 4
5. Meet the micro chip that cares for your family ..................................................... 5
6. Aquaguard i-Nova - The future of all purifying systems ................................... 6-7
7. Installing your Aquaguard i-Nova ............................................................................ 8
8. Aquaguard i-Nova - The purification process ........................................................ 9
9. A close look at the Aquaguard i-Novas purification process ............................ 10
10. Know your Aquaguard i-Nova ................................................................................ 11
11. Step-by-step guide to safe drinking water ........................................................... 12
12. How to maintain your Aquaguard i-Nova ...................................................... 13-14
13. Replacement of filters .............................................................................................. 15
14. Clearing your doubts on Aquaguard i-Nova ........................................................ 16
15. Important suggestions ............................................................................................. 17
16. Caution points and trouble shooting .................................................................... 18
17. International and National endorsements for Aquaguard ................................ 19
18. Service at your doorstep .......................................................................................... 20
19. Warranty -Terms and Conditions ............................................................................ 21
20. Customer response centres ............................................................................... 22-25
21. Aquachek - The water testing facility from Eureka Forbes ............................... 26
22. Warranty - Customer copy ....................................................................................... 27
Congratulations! You are now the proud owner of an Aquaguard i-Nova and
also a part of the Eureka Forbes family. A family of millions of households like
yours, who have said yes to good healthy living.
Aquaguard is Indias No.1 water purification system, trusted by over 11 million
people spread across the country. Now Aquaguard i-Nova takes this tradition of
trust into many more homes, including yours.
This next generation system gives you the best of both worlds. With its ease of
use and its futuristic technology. It is equipped to automatically detect when the
electronic circuit needs service attention and has the provision to alert the Central
Monitoring System network (service centre) using your existing phone line.
But in spite of being so futuristic, it is extremely user-friendly. In fact, you can
service your Aquaguard i-Nova on your own.
But thats not all, your Aquaguard i-Nova also has an Intelligence Quotient Alert
System (IQA) which tells you in advance that your filters and UV lamp need
replacement. Enabling you to inform your Aquaguard service representative ahead
of schedule.
This manual contains detailed information and tells you everything you need to
know about your Aquaguard. If you have any more queries, do get in touch with
our service personnel at your nearest Eureka Forbes Customer Response Centre.
Please avoid dealing with unauthorised service mechanics to ensure that your
Aquaguard i-Nova performs at its best.
Wishing you and your family a healthier, happier life.
Aquaguard
i-Nova Unit
MCS interface
Eurovigil Security
To CMS
System Panel
* To connect your Aquaguard i-Nova to the Central Monitoring System network (Service
Centre), you need a Eurovigil Securi-T-Link electronic security monitoring kit sold separately
in select cities.
*Please find details on page 3
Micro Controller Scan System (MCS) Interface - An optional electronic interface system.
i-Nova. You can connect it to the CMS network if and when you upgrade your home
under the Eurovigil electronic security monitoring.
Eurovigil Securi-T-Link
Your Connection Kit to Eurovigil Security Shield
The Securi-T-Link is your connection to the Security Shield. An advanced intrusion
detection system, using state-of-the-art technology for total security. Magnetic contact installed on your doors for safety, ensures that when your doors are shut, your
home remains secure and in case of any attempted break-ins, the alarm sounds. Panic
switches with the system provide extra security in case of unwanted forced intrusions.
The entire system is linked up to our Central Monitoring System (CMS), for roundthe-clock monitoring. And a backup battery keeps Securi-T-Link working even in case
of a power failure. To make things even safer, it comes with a special key to arm or
disarm the system.
Aquaguard i-Nova.
The Do-It-Yourself purifier
Your Aquaguard i-Nova comes with a series of user-friendly features keeping
you in mind. Making it easier for you to use and maintain it.
The Pre-filter and Carbon filters are easily accessible with the release of a latch.
The Sediment and Carbon filter caps are easily removable with the help of a
spanner, provided with the system.
Sediment and Carbon filter cartridges have integrated flap with eye-hole which
makes it easy for you to pull them out of the chamber.
The Sediment filter has a back-flush arrangement so that the filter can be
cleaned without removing it from the bowl.
CAUTION: The electrical system is NOT user serviceable. Only authorised service
personnel must handle the electrical related parts.
Aquaguard i-Nova.
The future of all purifying systems.
Your Aquaguard i-Nova is packed with a host of unique features:
Compact and Light Weight Unit: This purifier is an integrated unit with a built-in
pre-filtration system, making it convenient and easy to use.
Besides, its sleek design and extensive use of ABS plastic makes it
lightweight and heat resistant.
Tactile Switches: Two touch sensitive switches
ensure smooth operation of the system.
Convenient Water Tray: The specially designed water tray
supports your glass/jug. It is detachable and has drain facility, so
any spillage is easily disposable.
LED Indicators: Three user friendly indicators guide you through the
purification process. So you know exactly when your Aquaguard
i-Nova is ready to deliver safe drinking water.
Superior
Electronics:
built-in
voltage
free chlorine and organics. The Carbon Blocks are made with technology from
Filtrex, Singapore, and ensure longer life.
Longer Life:
your
Aquaguard
i-Nova
performs
at
its
optimum
Press
the music switch and then press the power switch. Continue to
keep the music switch pressed for 10 seconds.
yellow light start blinking with beeps and water flows from the outlet spout. Music
switch may be released after flushing starts.
After flushing
Our
experienced
service
representative
will
install
it
for
you,
free of cost.
All you need is a standard 220/230 V supply and a 6 amp electrical point of 3 pin
type and properly earthed.
Note: It is a wall mounted model. But at an extra cost, you can also opt for
the counter-top option.
Note: In case the water pressure in your area is lower than the minimum
specified, we recommend the use of a suitable domestic water pump. If the
pressure is higher than the maximum specified, use of the pressure reducing
valve is recommended.
Contact our Customer Response Centres for further details.
b)
c)
The Ultraviolet (UV) Chamber with the Electronic Monitoring System (EMS).
CHLORINE
& ORGANIC FILTER
ULTRA VIOLET
CHAMBER
WATER
OUTLET
WATER
INLET
BACK FLUSH
NOZZLE
Note : In case the unit is not functioning properly, the red LED starts blinking and an alarm buzzer sounds.
If water is not drawn for more than 10 minutes, the unit automatically goes into auto shut-off mode and
green light blinks. To restart, press the Water ( ) switch. In cold ambient temperature the unit is likely to
take more time to come to ready state. During the delay yellow light continues to glow.
12
Take out the back flush adapter cap from the back
flush adapter (See the sticker on the rear case).
14
Replacement of filters
Important suggestions
PLEASE DO THIS
7. We recommend servicing of
Aquaguard i-Nova at least
once in twelve months.
17
Caution points
DO NOT connect hot water supply to the unit.
Trouble shooting
Problem
Possible Cause
Action
Low voltage
condition
Low ambient
temperature
NOTE: Installation, service and repair of the unit should be done by an authorised service technician.
18
19
Prompt attendance to your servicing needs (over and above the routine service).
Do remember to ask for your copy of the Service Contract Form before the warranty
period gets over.
Technical Specifications
Dimensions
415x300x232 (mm) (H x W x D)
Net weight
6 Kgs
8 Watts
Input power
25 Watts
Rated voltage
230 V, 50 Hz
Voltage range
160-260 V AC
Fuse
* Actual flow rate depends on input pressure and usage of filters. Specifications are
subject to change without prior notice.
20
2.
3.
4.
a)
b)
c)
d)
e)
f)
The Customer will notify the Company in writing promptly of any defects noticed and give the Company or its authorised agent adequate opportunity to inspect, test and remedy them for which the
Customer will deposit the goods if so required by the Company with the Companys office/Service
Centre along with original invoice in the city/town where they are sold.
Inspection and Test Report of the Companys office/service centre will be final and binding under the
Warranty for determining defects, repairs/alterations required or carried out or certifying working of
the goods thereafter.
The Company or its authorised agent will be entitled to retain any defective part replaced under
the Warranty.
Notwithstanding anything to the contrary contained in or implied by this warranty.
The Companys liability under this Warranty shall be limited to the first sale of the goods by the Company to the Customer and will not apply or extend to any secondary or subsequent sale of goods by
the Customer.
The Companys liability under this Warranty shall be limited only to defects in the goods which occur
under the conditions of normal operation of the goods and their proper and prescribed use. This
Warranty does not cover or extend to defects which are determined by the Company or its authorised
agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the goods or any part thereof by others.
The Companys liability under this Warranty shall remain valid only if, the goods are duly installed by
the Company or its authorised agent at the location specified in the Invoice or where the installation is
at a place other than specified in the Invoice, such installation is undertaken by the Company or its
authorised agent or franchisee.
Consumable items like Sediment Filter and Activated Carbon Block which are subject to normal wear
and tear are not covered by this warranty.
The Customer will have no claim against the Company, its employees and its authorised agents, franchisees under or pursuant to this Warranty in respect of death or injury to the Customer or any other
person or loss or damage to any property caused by usage or due to equipment failure breakdown or
accident or operation or utilisation of the goods other than what is expressly stated in this warranty
and in no case the Company will be liable for any consequential damages.
The Companys liability under this Warranty shall in no event and under no circumstances exceed the
price paid by the Customer for the goods stated in the Invoice.
General
For the purpose of this Warranty the following expressions shall have the following meanings respectively.
1. The goods shall mean the goods described in the Purchase Agreement.
2. The Customer shall mean the original purchaser of the Goods from the Company who is a party to the
Purchase Agreement.
3. The Company shall mean EUREKA FORBES LIMITED
4. The Purchase Agreement shall mean the General Terms and Conditions of Sale agreed upon by the
Customer and the Company as printed on the Invoice.
5. Invoice shall mean the invoice for the purchase of goods issued by the Company its franchisee or its
Dealer describing the goods and indicating inter alia the total purchase price thereof, the name of the
Customer and the place where the goods are to be installed.
6. User Guide shall mean the instructions for installation, use and maintenance contained in the leaflet
published by the Company and delivered to the Customer at the time of sale of the goods.
Post Warranty
1.
2.
3.
4.
The Customer may be offered a yearly Service Contract at the prevailing company rates and terms.
In case the Customer does not wish to enter the Service Contract, he has the option of calling our
Service Centre and having his AQUAGUARD i - NOVA serviced on an actuals basis i.e. by paying for
Labour cost and Spares needed to attend to that Service/Complaint call at the prevailing Company
rates. Such service will be rendered by the Company in towns/places where the Company has its Service
Centres.
The Company will provide free servicing of the goods brought to its Service Centre by the customer,
provided that all expenses of transporting the goods to and from the Service Centre shall be borne by
the customer directly.
If during such servicing it is necessary for the Company to replace or repair defective components or
parts, the customer shall be required to pay for the same as per the Companys prevailing price list.
21
Delhi II :
12/4 Asaf Ali Road, 4th floor,
Mittal Building,
New Delhi 110 002.
Tel: 3267302/3278055/3270523/
3281756/3274198/3258568
Delhi III :
M-37, M Block Market,
Greater Kailash II,
New Delhi 1100048.
Tel: 6449727/6433827/6467279/
6463041/6233757/6233767/
6453878/6217032
Delhi IV :
1/17, 2nd floor, Dr. Chawla Bldg.,
Lalita Park, Laxmi Nagar, Main
Vikas Marg, Delhi.
Tel : 2026212-19
Delhi V :
201-206, Neelkanth Commercial
Complex, Road No. 44,
15 DDA, Community Centre,
Pitampura, New Delhi 110 034.
Tel: 7030371/72/73/74
Delhi VI :
Shop No. 2, 1st & 2nd Floor,
Club Road Market,
Punjabi Bagh (West),
New Delhi 110 026. Tel: 5429229/
5429412/5449959/5449961/
5158739
Faridabad :
A-8, Rani Bhavan, 2nd Floor,
Nehru Ground, NIIT Faridabad,
Above Canara Bank,
Haryana 121 001.
Tel: 5422760/5422770/5422780/
5423123/5423124
Moradabad :
B-20, Jigar Colony,
Kumar Building,
Moradabad.
Jaipur (I & II) :
22-23, Central Market, University Tel: 0591-436416
Marg, Bapu Nagar,
Muzzafarnagar :
Jaipur 302015.
32/3, Arya Samaj Road,
Tel: 0141-709205/711528/
South Civil Lines,
709153/706360. Fax: 707679
Muzzafarnagar.
Jallandhar :
C/o Hotel Gangandeep,
G T Road, Jallandhar 144 001.
Tel: 0181-225669/232074
Jammu :
House No.1 Sector 9, Trikuta
Nagar, Jammu. Tel: 0191471005/471006
Jodhpur :
Basera, 685, 9th C Road,
Sardarpura, Jodhpur 342 003.
Tel: 0291-611938/437252/
646319
Kanpur :
2nd floor, III A/3 Ashok Nagar,
Near Gumti Gurudwara,
G.T. Road, Kanpur 208012.
Tel: 210019/210037/553652/
553654
Kota :
C/o Poonam Chand Pradeep
Kumar, Near Mahatma Gandhi
School, Rampura Bazar, Kota.
Tel: 0744-328196/323769
Tel: 0131-400056
Noida :
C-96, Sector 2, Near State
Bank of
India, Noida.
Tel: 4545150/52/53,
4544957, 45444961
Panchkula :
SCO -195 (FF), Sector 16,
Near Petrol Pump,
Panchkula.
Tel.: 0172-584190/587314.
Panipat :
House No. 17, Old Housing
Board Colony, Devi Mandir
Road, Near Salarjung Gate,
Panipat.
Tel. : 639125/643984
Patiala :
1, Hira Nagar,
Near Phatak No.22, Patiala.
Tel: 0175-307875/228954
Raipur :
132, Anand Nagar,
Raipur 452001 (MP).
Tel: 0771-423783/426138
Ghaziabad :
3/H2, Nehru Nagar,
Rakesh Marg, Ghaziabad.
Tel: 4713996/4713749/4721740/
4754348.
Lucknow I :
7-P Butler Road,
Dali Bagh, Lucknow 226001.
Tel: 0522-208007/208375/
208467
Saharanpur :
A-12, Old Avas Vikas
Colony, Delhi Road,
Tel: 0132-762303
Gorakhpur :
Harihar Prasad Dubey Marg,
Betiahata, Gorakhpur.
Tel: 0551-332880/204253
Lucknow II :
A-29, Nirala Nagar,
Opp. Ramakrishna Math,
Lucknow 226 020.
Tel: 0522-788849/788850/
787277
Shimla :
C/o. J.K. Rudhki,
Chakkardhar Cottage,
Prospects Hills,
Near St. Mary School,
Chakkar, Shimla.
Tel: 0177-230380/232109
Ludhiana I :
92,Surya Kiran Complex, 2nd
floor,
The Mall, Ludhiana 141 001.
Tel: 0161-445199/444931
Udaipur :
74,1st Floor,
Near Kiran X-Rays,
Madhuban Hospital Road,
Udaipur 313 001.
Tel: 0294-414682/560535
Ludhiana II :
51- FF Sant Ishwar Singh Flats,
Pakhowal Road,
Ludhiana 141 001.
Tel: 0161-404022/421408
Varanasi :
No.5, 20/56D, Kennedy
Road, 1st Floor,
The Mall, Cantonment
(Near Hotel De Paris)
Varanasi.
Tel: 0542-345671/343655
Gurgaon :
Bhanu Complex, Sukhrali Road,
Gurgaon. Tel: 6343599/6347599
Gwalior :
18, Vikas Nagar, Fort Road,
Gwalior 474 004.
Tel: 0751-429375/335399
Delhi (CCRU) :
D-55, 2nd Floor, Opp. Sapna
Cinema, East of Kailash, New
Delhi 110 065.
Tel: 6485311/6419611/ 6419614
Haridwar :
2nd Floor, Shopping Plaza,
Above Handi Restaurant,
Ranipur More, Haridwar.
Tel. : 0133-427323
Delhi I :
17 A/41 WEA Gurudwara Road,
Karol Bagh,
Opp. Jassaram Hospital,
New Delhi 110 005. Tel :
5717722/5715442/5732297/
5735308/5769208
Indore :
22/2, Yeshwant Niwas Road,
Indore 452003 (MP).
Tel: 0731-432812/433467/
432351/545578
22
Jabalpur :
22-23, Ankita Complex,
2nd Floor, Civil Centre,
Jabalpur- 482 002 (MP).
Tel: 0761-311077/413192
Meerut :
Vijaysri Complex, 2nd Floor,
80, P L Sharma Road,
Meerut. Tel: 912-642368/667647
Moga :
C/o. Dharamveer Sood,
House No. 311, Street No. 5,
Howrah :
493- B, G.T. Road (S), 105/106,
Panchsheel Apts., 1st floor,
Howrah 711 102.
Tel: 6606042/0896, 6602794.
Fax: 6603420.
Kolkata V :
27/L/2, Raja S C Mullick Road,
Mrinmayee Ground/1st Floor,
Kolkata 700032.
Tel: 4134533/4135284/
4834143/0658
Jamshedpur :
168, New Baradwari,
Near Govt. Hospital, Sakchi,
Jamshedpur 831001.
Tel: 0657-431257/421941.
Fax: 433941.
Kolkata VI :
BF-44 Salt Lake City, Sector I,
Ground Floor,
Kolkata 700 064.
Tel: 3373107/3586041/
3584763
Jeypore :
Pike Street,
Near All India Radio Station,
Jaynagar, Jeypore.
Tel: 06854-30343. Fax: 33151.
Kolkata VII :
63E, Chakraberia Road (N),
Kolkata 700020.
Tel: 4751305/4765929/
4741897/4741896
Jorhat :
Choladhara Road,
2nd By-Lane, Jorhat - 1.
Tel: 0376 - 3326456, 3329351.
Fax: 322226.
Kalyani :
B 5/1, Central Park,
B.T. College Bus Stop,
Kalyani Dist.
Nadia 741235. Tel.: 5821730.
Fax: 5820076.
KOLKATA EUROHELPLINE
(24 HRS CALL CENTRE):
9628 33 33 33
Kolkata (CSO) :
7 Chakraberia Road (South),
Kolkata 700 025.
Tel: 4749708/4749340/
4749342/4757954/4755402/
4766033/4766034 Fax:
4749341
Kolkata I :
Mani Towers, Uttara Block,
1st Floor, 31/41,
Vinoba Bhave Road,
Kolkata 700 038.
Tel: 4786845/5444/5446
Kolkata II :
27 A, Dr. Lal Mohan
Bhattacharaya Road, Kolkata
700 014.
Tel: 2451548/2452325/
2452149
Fax: 2164193
Kolkata III :
56/2, Ist Floor, Hazra Road,
Kolkata 700 019.
Tel: 4746411/4748181/
4745326/4750407.
Kolkata IV :
177, Raja Dinendra Street,
Opp. Desbandhu Park Shyam
Bazar, Kolkata 700 004.
Tel: 5545729/5547248/
5559757.
Fax: 5545758.
Kharagpur :
Choto Tangra, Near Shree
Chaittana Ashram,
Kharagpur 721301,
Midnapore.
Tel: (9532227) 58133
Fax: 03222 57012/57070
Sambalpur :
Govind Tola Chawk,
Commandant of Home
Guard Office,
N H No. 6,
Sambalpur 768100.
Tel: 0663-410579/410813.
Fax: 410951
Siliguri :
521 Swamji Sarani,
1st Floor, Hakimpara,
P. O. Siliguri,
Dist Darjeeling.
Tel: 0353-426332/537796.
Fax: 531329.
Shillong :
Ideal Lodge, Oakland,
Shillong 1.
Tel: 0364-229989
Fax: 227807, 229939.
Tinsukia :
Chaliha Nagar,
Near Tinsukia Dev.
Authority,
Tinsukia, Assam.
Tel: 0374-334896.
Fax: 330239
Krishnanagar :
Ashirwad, 4 M M Ghosh Street,
Krishnanagar 741101, Nadia
Tel: 59422
Muzaffarpur :
Old Employment Exchange
Campus, Kalambagh Road,
Muzaffarpur 842 001.
Tel: 0621-266986
Patna :
Arya Kumar Road,
Machhuatoli,
1st Floor, Patna 800004.
Tel: 0612-664244/684583/
662022
Ranchi :
Shyamilla 1st Floor, 59/B
Circular Road, P. O. Lalpur,
Ranchi 834001.
Tel: 0651-312031/560563/
560826.
Fax: 220380
Rourkela :
Nanda Bhavan,
Main Road, Rourkela 1.
Tel: 0661-4507478, 4505264.
Fax: 0661 4505692, 4892692
23
24
Bharuch :
39, 40, 41 Amardeep Complex,
Falsruti Nagar,
Near Hotel Palmland,
M G Road, Bharuch 392 001
Tel: 68659, 60972.
Bhavnagar :
S/10, Golden Arch Complex,
Opp. Bank of India,
Atta Bhai Chowk, Taleja Road,
Bhavnagar 364002.
Tel: 0278 564995/564996
Goa:
Plot No. 57, PDA Colony,
Opp. Catering College,
Porvorim, Goa 403521.
Tel: 0832 410712/410734/
411324.
Jalgaon :
Upasana, 52, Jay Nagar,
Nr. Omkareshwar Temple,
Jalgaon 425002.
Tel: 241019, 239883
Jamnagar :
2nd Floor Moti Chambers,
Sumer Club Road,
Opp. Bank of Baroda,
Jamnagar 361005.
Tel: 0288 564048, 567048
Kolhapur :
Plot No.14,
Narain Co-op Hsg Society,
Nr. Datta Mandir, Mahadik
Marg, Kolhapur 416005.
Tel: 0231 650842/651224
MUMBAI EUROHELPLINE 24
HOURS : TEL: 9628 33 33 33
Mumbai :
Khar (Bombay 1) :
Jagdeep Villa,
4th Road, Above Syndicate
Bank, Near Rly. Station, Khar
(W).
Mumbai 400 052.
Tel : 6007573/79/80/6052534/
38 Pager : 9628 202236
Andheri (Bombay II) :
14-A, Paperbox Estate,
Off Mahakali Caves Road,
Andheri (E),
Mumbai 400 093.
Tel: 6873820/52/3781/
0298/1305.
Pune I :
1st Floor, Satsangh
Apartments,
Near Hotel Woodland,
Khoja Lane
Sadhu Vaswani Chowk,
Pune 411001.
Tel: 6137110/6137191/
6137472/
Pune II :
Gandhi Complex, 2nd Floor,
Nasik Phata, Kasar Wadi,
Pune 411 034.
Tel: 7124532, 7124103,
Rajkot :
Abbasi Chambers,
1st. Floor,
Debhar Road,
Near Para Bazar Chowk,
Rajkot 360001.
Tel: 0281 222480/226513
Surat (I):
No.1 Mehta Park Coop.
Society,
B/H Sargam Shopping
Centre,
Parlay Point, Surat 395 007.
Tel: 3255254/55/56/57
Surat (II):
1/108, Mission Hospital
Commercial Centre, Opp.
Mysore Cafe Hotel,
Athwagate, Surat 396 445.
Tel: 0261 3667735,
3656239, 3667735,
3656239
Vapi :
Adarsh Dham, 1st Floor,
Zanda Chowk,
Opp. Police Station. Vapi.
Tel: 0260 432629/464506.
Chennai II :
Eureka Forbes Limited,
East Coast Chambers,
3rd Floor,
92, G.N. Chetty Road,
T. Nagar, Chennai 600 017.
Tel: 8284617/3237/0409/0411,
8234514
Hyderabad II :
Srilakshmi Complex,
10-2-289/25, 2nd Floor,
Shanthi Nagar,
Opp. Mahaveer Hospital,
Hyderabad 500 028.
Tel: 040 3315451/3314226/
3320939/3320949/3303058
Shimoga :
Opp. Ganapati Temple,
II Cross, Ravindra Nagar,
Shimoga - 577 201.
Tel: 08182 21580
25
26
Name of Customer:
Address:
Date of Invoice:
Date of Installation:
Unit No.:
Order No.:
Customer Signature:
27
Bhupesh Gupta Bhavan, 85 Sayani Road, Prabhadevi, Mumbai - 400 025. Call : 9628 33 33 33 (select cities)
Visit us at www.eurekaforbes.com