Bromley by Bow

Centre
Recruitment
Pack

Bromley by Bow Centre

St Leonards Street
London E3 3BT
T: 020 8709 9724
E: hr@bbbc.org.uk
www.bbbc.org.uk

Dear Candidate,
Many thanks for your interest in working for the Bromley by Bow Centre.
The Centre has gained a national and international reputation for its
innovative regeneration work in the community. Our focus is to inspire
and empower the most vulnerable people, those who are isolated, facing
physical or mental ill-health problems or lacking confidence, skills or
qualifications. The Centre supports over 2,000 people each month.
To keep things running smoothly requires the combined efforts of a highly
talented team one we hope youll be joining soon.
You probably have a lot of questions about us, about what we do and
about the role for which youre applying. You should find answers to all of
them in this pack, together with some useful tips on completing your
application form. However, if weve missed something or you have a
particular question then please do contact us.
Interested candidates are invited to send an updated CV and cover letter,
expressing their interest (in less than 1,500 words) to hr@bbbc.org.uk.
Closing date: Wednesday 25thth November; 12:00 pm. Interviews
on Friday 4th December 2015.
We look forward to hearing from you.
Good luck!

Ather Khan
HR Manager

History and Position

About Bromley by Bow Centre

Job Advert

Job Description

10

Competencies

15

Terms and conditions

16

Making the best Application

17

Inclusive Bromley by Bow

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Contents

History and Position

Founded in 1984, the Bromley by Bow Centre is a pioneering charity

located in the East End of London with an annual turnover of in excess of
4million and a dedicated & passionate team of around 140 plus
volunteers.
In 2000 the Centre acquired long-term access to the surrounding three
acre public park and, on a portion of the land, built the first Healthy Living
Centre in the UK; this was an important evolution in the Centres model
moving us into primary care. Now the Centre and a Medical Practice
operate from circa 23,000 square metres in the same complex of buildings
providing a holistic and integrated mix of services, although with separate
management and governance structures.
Today the Centre has an innovative approach constructed around a holistic
and integrated programme of services with a core of Health & Wellbeing.
The model is based on empowering local people, fostering mutual support
and creating a resilient community that can thrive at a time of huge
economic pressure.
The Centre has a national and international reputation for its innovative
regeneration work in the community. We operate in a location with
entrenched economic and social problems. This includes one of the highest
levels of child poverty in the UK, the highest acute mental health
admission rate in London and the second lowest employment rate in
London; 34% of residents do not have English as their first language
compared to 22% in London and 8% nationally.
The Centres reputation means that it regularly hosts high profile visits
which have included the Royal Family, Prime Ministers, Government
Ministers, Members of Parliament & the House of Lords, senior Civil
Servants and Business Leaders. In January 2013 Lord Brian Mawhinney
endorsed our work during a speech in the House of Lords:
I urge you to take your colleagues down to the Bromley by Bow Centre
and let them see what has emerged from nothing. It is one of the most
impressive displays of social entrepreneurship anywhere in Europe.
This formed the focus of an editorial in The Guardian newspaper in
February 2013:
http://www.guardian.co.uk/commentisfree/2013/feb/06/in-praise-ofbromley-by-bow-centre

Vision and Mission

Our VISION is of an East London community where everyone benefits from
the opportunities the future holds and where no one is ignored, excluded
or forgotten.
Our MISSION is to use our empowering social entrepreneurial model to
create a cohesive, healthy, successful and vibrant community that
becomes a beacon for others.

Service Delivery Programmes

Around 50 projects are delivered through six Programmes:
Community Connections responds to the needs of people who are on a
longer, or less specified journey with the Centre or who are perhaps
engaging with our services for the first time. The Programme integrates
people into the Centre and its associated services. It is designed to
increase knowledge and confidence as well as creating involvement in
networking and volunteering programmes that assist with community
cohesion and integration.
My Life is the Centres health and wellbeing programme it focuses on
people who are labelled or seen as more vulnerable, significantly residents
with physical, mental, sensory, learning and complex disabilities and
health conditions. Last year we supported over 250 older people and
adults with mental health problems, learning difficulties and physical
disabilities, while assisting over 2,600 people to improve their diet, give up
smoking and lose weight.
Advice Centre helps over 1,000 people annually to manage their
household finances, claim welfare benefits and improve their housing.
Debt intervention and energy awareness support is used to give people the
control they need over money.
Beyond Business is an award-winning programme that launches and
nurtures new social enterprises across Tower Hamlets, Newham and
Hackney, providing practical support and advice to ensure their success in
the crucial early years of trading. The Programme has a successful track

record, celebrating over 40 new social enterprises, generating a combined

turnover in excess of 4m and creating over 250 new jobs.
Local People Local Jobs is a responsive employment service that offers a
range of intervention and support programmes. Over 500 people a year
are supported to overcome barriers to work, find jobs and access training.
Our accredited advisor team deliver careers information, advice and
guidance across a range of venues.
Capital Skills responds to employers needs while upskilling employed
and unemployed people through the Centres City & Guilds accredited
vocational delivery. This includes apprenticeships across Health and Social
Care, Business Administration, Customer Service and much more. Courses
are also available for entry-level English and basic IT to family learning.
Partnerships
The Centre has an expansive range of partnership and networking
relationships that include Training Providers, Community Groups, Housing
Associations, Childrens Centres, Schools and Health Centres.
Centre Support
The Service Delivery Programmes are supported by a specialist team
comprising of Development & External Communications, HR & Personnel,
Finance & Accounting, Facilities and Health & Safety, Information
Communications & Technology and Hospitality.
Organisation and Management
The governing body is a volunteer Board of Trustees, elected by the
charitys membership, who oversees the work of the Senior Management
Team, offer advice on direction and strategy, ensure that the Centre
complies with its legal and reporting obligations, and carry ultimate
responsibility for the charitys financial wellbeing.
The Board comprises circa 15 trustees and includes up to 6
representatives from key collaborating stakeholders. The Board principally
operates through three specialist sub-committees.
Responsibility for day to day operations is delegated to the CEO, Rob
Trimble, and the Senior Management Team comprising of five Directors
with defined operational responsibilities.

This organisation chart outlines the current management structure:

Finance & Operations
Tony Bonnar

Ruth Roberts
Director of Community, Health
& Wellbeing

CEO
Rob Trimble
Board of Trustees
Chair: Ajit Lalvani
Vice-Chair: Chris Elliott

Service Delivery,
Finance and Property SubCommittees

Senior Management Team

CEO + 5 Directors

Catherine Tollington
Director of Employment &
Skills

Community Connections

Abi Bulley
Director of Development

Advice Centre
Georgine Anthony

Service Delivery
Zoe Portlock

Health & Social Care

Assistant CEO (PT)

Julia Davis

Work-based Learning
James O'Donnel

Regeneration & Community

Engagement
Helal Uddin

Local People Local Jobs

Genefer Chitolie

Diredctor of Knowledge and

Innovation
Dan Hopewell

Beyond Business
Alan Woolston

Working Environment
The culture of the Bromley by Bow Centre is an important component of
our success. An important influence is the series of interconnected
buildings set in an award winning park in Bromley by Bow. The campus
embodies an arts centre, a caf, a church, a childcare nursery and a Health
Centre.

The Centre is five minutes from Bromley by Bow Tube station serving the
District and Hammersmith & City lines, the Bow Church and Devons Road
DLR, as well as on the bus route to Stratford.
People Strategy
The Centre has recently been rated Outstanding in the 2015 Sunday Times
Best Not for Profit Organisations to Work For.
The Centre has been a London Living Wage Employer since 2009 and is
committed to providing better than average terms and conditions of
employment to staff at lower level of earnings.
Tomorrow
The Centre sits alongside some far-reaching urban renewal projects,
namely the 2012 Olympics complex, Stratford City, the regeneration of the
Lower Lea Valley (e.g. Pudding Lane and Bow River Village), the expansion
of Canary Wharf and the Thames Gateway developments. The Centres
reputation puts it in a unique position to engage with these opportunities
for the benefit of local people.
We are in the first year of a 2014-2019 Strategic Plan that predicts a period of
dynamic growth which will significantly increase our size and footprint over
those next five years. As a result, and through many collaborations, this
period will see the Centre grow its existing services, expand its product range
and operate its model from new geographical locations, extending its ability to
materially impact the lives of the immediate community in East London.
London Living Wage Employer
Centre is a London Living Wage Employer since 2009 and is committed to
provide better than average terms and conditions of employment to staff
at lower level of earnings.
The Future
The Bromley by Bow Centre sits alongside some of the most far-reaching
urban renewal projects in the world, namely the legacy of the 2012
Olympics, the new Stratford City with direct rail links to Europe, the
regeneration of the Lower Lea Valley, the expansion of Canary Wharf and
the Thames Gateway developments. The Centres reputation puts it in a
unique position to engage with these opportunities for the benefit of local
people.

Our Strategic Plan for 2014 2019 will see the Centre grow its existing
services, expand its service range and operate our health and wellbeing
model from new geographical locations, using collaborations and the
ability to prove the impact we have on peoples lives.

JOB ADVERT
Project Director
As part of the Bromley by Bow Centres growth plans to 2018, the centre is
launching an exciting new portfolio of services that enable people to be well
and live life to the full.
We are seeking to engage a public health practitioner and/or researcher with
experience of evaluation to start as soon as possible as the Project Director of
the Unleashing Healthy Communities Research Project. The role is a full-time
post, initially for a two year period, funded by Public Health England, and is
based at the Bromley by Bow Centre. The Project Director will join the Centres
expanding Knowledge Hub and will work in close collaboration with the
Director of Knowledge & Innovation who will line manage the role.
The Bromley by Bow Centre has a committed, spirited and diverse team of
140 employees, plus volunteers and the charity has been named as one of
The Sunday Times 100 Best Not-For-Profit Organisations to Work For.
Located within an award-winning three-acre park close to the Queen Elizabeth
Olympic Park, an increasingly vibrant area of London this pioneering charity is
located next to good transport links.
This is a Full time position offering a competitive salary with 30 days annual
holiday and a workplace pension.

The Bromley by Bow Centres website is of course an excellent way of finding

out more about the charity and its activities: www.bbbc.org.uk
A full recruitment pack along with application form can be downloaded at
http://www.bbbc.org.uk/work-for-us.
Interested candidates are invited to send an updated CV and cover letter,
expressing their interest (in less than 1,500 words) to hr@bbbc.org.uk.
Closing date: Wednesday 25thth November; 12:00 pm. Interviews on
Friday 4th December 2015.
Candidates are welcome to contact Dan Hopewell, Director of Knowledge and
Innovation, for an informal conversation at any stage. Visits can also be
arranged, subject to availability - dan.hopewell@bbbc.org.uk or by phone 07545 255 095.
The Bromley by Bow Centre is an equal opportunities employer and welcomes
applications from all sections of the community. An enhanced DBS validation
will be required from the successful candidate.
JOB DESCRIPTION
Job title:
Salary:

Project Director
Competitive Salary

Contract duration:

Fixed term: 2 Years

Core working hours per week:

Full Time 35 Hours

Line and functional reporting:

Innovation
Location:

Director of Knowledge &

Bromley by Bow Centre

We are seeking to engage a public health practitioner and/or researcher

with experience of evaluation to start as soon as possible as the Project
Director of the Unleashing Healthy Communities Research Project. The role
is a full-time post, initially for a two year period, funded by Public Health

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England, and is based at the Bromley by Bow Centre. The Project Director
will join the Centres expanding Knowledge Hub and will work in close
collaboration with the Director of Knowledge & Innovation who will line
manage the role.
Prime Responsibilities
In collaboration with the Director of Knowledge & Innovation, the Project
Director will be responsible for the management, development and delivery
of the project through its distinct stages of scoping, design, preparation and
implementation. An important element of the role will be the development
of longer term research proposals and collaborations and supporting the
securing of further funding.
They will be informed and supported by a multi-disciplinary team, including
senior staff at the Bromley by Bow Centre, the project reference group and
a project team comprising new research colleagues (as funding awards are
secured), research volunteers and staff employed in other organisations,
through collaborative arrangements developed with research institutions.
There are strong initial connections with projects at UCL and University of
Westminster around the arts and creativity and social prescribing. We
expect many more alliances to be formed. The project will involve working
closely with a wide range of service and support colleagues within the
Bromley by Bow Centre and local partner organisations, including Public
Health teams.
Detailed Responsibilities
A. Project Management
1.
2.
3.
4.
5.
6.

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Manage and oversee the operation and performance of the project

Establish a project delivery plan and project milestones
Create and periodically review and update operational plans for
the on-going delivery of the project
Monitor and review the progress and results of the project against
agreed framework
Establish the structure of the project team and project reference
group and framework of meetings
Oversee the financial management of the project including
budgeting, monitoring and financial procedures

B. Project Scope and Set-Up

1.
2.
3.
4.
5.
6.

7.

8.

Develop and agree project intention, scope, parameters and

milestones
Create a research governance framework (including ethical
statements and data management)
Support the development and implementation of a stakeholder and
collaborator engagement plan
Review previous research, articles and references to the Centres
work and model
Review the Bromley by Bow model, assumptions and theory of
change
Consider project focus and data requirements; review existing data
and monitoring systems and data availability and identify
additional data and monitoring system needs
Consider, develop and define research disciplines and
methodologies,
develop
evaluation
tools,
including
for
participatory and action-learning approaches, ensuring that the
outputs of such activities are to a standard that will be recognised
internationally in terms of originality, significance and rigour
Define project resource needs; including funding, project team
composition, collaborative and partnership relationships with
research institutions and stakeholders, enhancements of data and
monitoring systems and procedures and evaluation methodologies

C. Project Delivery
1.

2.
3.

4.
5.

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Co-ordinate and conduct research activities, including with

collaborative partner organisations ensuring that results are
written up
Support centre delivery teams in implementing enhancements to
data and monitoring systems, procedures and cycles
Contribute to the development of training programmes for centre
teams, research volunteers and users in participatory research
methodologies
Contribute to training centre teams, research volunteers and users
in participatory research methodologies
Establish pilot research and evaluation pilot projects, testing
determinations of CMO configurations, research methodologies,

6.
7.

plausibility of attribution and comparison with initial programme

theory
Initiate data collection and analysis, including establishing baseline
data points
Attend and contribute to periodic Project Reference Group
meetings

D. Project Development
1. Build internal and external collaborative relationships and
partnerships with key teams and organisations and stakeholders
2. Develop research programme theory considering context,
mechanisms, outcomes (CMO)
3. Develop research plan for years three, four and five
4. In collaboration with the Centres development team and with the
support of the project reference group, contribute to the
identification of sources of potential funding, the development of
project proposals and funding applications to secure resources
5. Contribute to the further development of the centres data and
monitoring systems and procedures, research and evaluation tools
E. Team Leadership and Staff Management
1. Establish the project team, consisting of staff researchers, with
evaluation experience, (subject to funding), research collaborators
and research volunteers
2. Line manage, support and mentor project staff and volunteers and
liaise with research collaborators, to ensure a motivated and high
performing team
3. Establish a performance framework for project staff and manage
performance accordingly.
4. Develop and promote a learning environment for staff, volunteers
and collaborators
5. Provide reports on team activities and performance to the Director
of Knowledge & Innovation as required
6. Hold regular one-to-one meetings with project staff and with the
full team
7. Attend one-to-one meetings and annual performance appraisal
meetings with the Director of Knowledge & Innovation

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8. Monitor, co-ordinate and implement a regular cycle of training as

appropriate for the development of the project, individual career
progression and changes in practice
F. Internal and External Reporting and Communication
1.
2.

3.
4.
5.
6.
7.

Develop and maintain systems to keep accurate records relating to

project delivery
Prepare interim and final reports, with detailed recommendations
and forward action plan for the project reference group and for
contractual purposes and to support the submission of research
proposals and research applications to external bodies or
companies to secure funding
Prepare briefings and articles for publication about the project and
its findings for internal and external audiences as appropriate
Attend and contribute to internal and external meetings
Contribute to the delivery project presentations and workshops to
internal and external audiences
Contribute to the development and delivery of knowledge sharing
events
Contribute to the development and maintenance of effective
relationships and communication with project partners and
stakeholders

G. Additional Responsibilities
1.
2.
3.

Adhere to the Bromley by Bow Centres policies and procedures

Ensure the project reflects the vision, mission and values of the
centre
Undertake any other additional tasks as reasonably deemed
appropriate by the Director of Knowledge & Innovation

Person specification
Essential qualifications, skills and experience required
1.
2.
3.

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An ability to work in a grassroots project

Proven inter-personal skills
Strong leadership skills with the ability to innovate and inspire

4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.

A Masters degree in public health or related health sciences or

social science discipline
Experience in leading research and evaluation projects
Excellent co-ordination and organisational skills, including ability
manage multiple tasks and work to tight deadlines
Excellent communication skills, including communicating with a
variety of audiences
Experience in quantitative and qualitative research and analysis
Experience of developing and maintaining partnerships and
research projects with a range of stakeholders
Experience of staff management and development
High level of computer literacy including applied knowledge
Experience of developing research and evaluation project
proposals and grant applications
Experience of managing and reporting against financial targets
and budgets
Knowledge of complex health intervention theory and mixed
methods theory

Desirable qualifications, skills and experience

1.
2.
3.
4.

Experience of quantitative analysis

Experience conducting interviews and analysing qualitative data
Experience of community participatory evaluation
Experience of working in East London or another diverse urban
environment

The candidate will be expected to demonstrate and/or substantiate all the

essential elements of the person specification.
The Bromley by Bow Centre is an equal opportunities employer and
welcomes applications from all sections of the community.

COMPETENCIES
Competencies are applied to all posts at all levels, to a greater degree with
the more responsibility a post possesses. We have four competencies
which all applicants will need to demonstrate.

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1 Committed to People
To celebrate the everyday and unique talent of people
Warm and welcoming communication style that shows sincerity and
friendliness
Strong commitment to customer service with the ability to work with
people in a sensitive manner
2 Inclusive Approaches
To work across teams, projects and programmes to ensure the range of
services is always on offer to the individual and/ or family
To believe that everyone should have a chance and be given
opportunities
To be responsible for maintaining the integrated approach of the Centre
and of the wider community
3 Creative and Entrepreneurial
Able to approach a situation with creative thinking, including problem
solving
An appreciation of how important spaces, places and environment are to
a persons wellbeing
Able to try new things and take on new challenges
Understand how to identify opportunities and how these assist with the
vision of the Centre
4 Learning and Developing
Showing commitment to continuously updating and improving your
knowledge
To be willing to share your experience, expertise, skills and knowledge
with others

TERMS AND CONDITIONS

Working hours 35 hours per week

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Holidays and other leave 27 days plus 3 days Christmas Closure *

Birthday day off we think everyone deserves to be spoilt on their
birthday!
Maternity leave 39 weeks of paid leave**
Purchasing annual leave a maximum of five days per annum is allowed,
perfect for busy lives and the unexpected***
Study leave if it relates to your role you will be entitled to a maximum of
five days of study leave***
Pension Scheme
Up to 3 years service - 1% employee minimum contribution with a
matching employer contribution of 1% based on qualifying earnings
3 to 5 years service - 1% employee minimum contribution with a matching
employer contribution of up to 3% based on qualifying earnings.
Over 5 years service - 2% employee minimum contribution with a matching
employer contribution of up to 6% based on basic salary.
Probationary period
Staff members on permanent contract are subject to 6 months probation
and staff on short term contracts is subject to 3 months.
Other benefits
Extra Mile awards staff are nominated by colleagues and recognised
when they have contributed to the Centres activities in an exceptional way.
Professional Membership we will pay the annual fee for you if the
professional skills represented are key to your role at the Centre.

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Training and Development we run generic training courses with the

assistance of our corporate partners and encourage and support continuing
professional development.
Sick pay: The Centre may at its discretion decide to pay sick employees
who are entitled to SSP their full basic salary (inclusive of SSP) of up to a
maximum of four weeks' of medically certified absence for sickness during
any rolling twelve month period.
Graduate Fast Track scheme: An exciting two year accelerated
programme which allow successful recruits to develop both functional and
project management skills through a dynamic combination of training,
coaching and mentoring. This is open to graduates with 2:2 degree or
above who are residents of the London Borough of Tower Hamlets.
Internship scheme: A fantastic opportunity for undergraduates, graduates
and people looking to change career paths. The experience is designed to
positively influence your career choices and lead you into your next role.
There are no upper age restrictions and we offer the London Living Wage.
We are particularly keen to offer these opportunities to people living in the
East End of London.
Apprenticeship scheme: A unique entry route for young people aged 16
to 24 years successful recruits receive accredited training and a route into a
future career. One to one support and coaching and mentoring is provided.
Our scheme is designed to ensure young people progress and achieve.
* pro-rata for part-time staff
** the first 6 weeks at 90% of average weekly earnings and remaining 33
weeks on the lower of Statutory Maternity Pay or average weekly earnings
*** after successful probation

MAKING THE BEST APPLICATION

Here are a few useful tips. Its worth taking time to read through them and
using what you learn to ensure you make a good impression.

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This pack should contain a job description and a person specification, a

list of the competencies and our Equality & Diversity policy statement.

The Bromley by Bow Centre shortlists applicants for interview by

matching the details given in the CV and Covering Letter against the job
description and person specification. We will be looking for clear
evidence to show whether or not your experience, skills and knowledge
match those set out in the job pack.

Make sure you set out your skills in full, or you could miss out on being
shortlisted.

Presentation is important. Depending on the level and type of tasks

involved in the job youre applying for, spelling and grammar may be
taken into account in the shortlisting process.

Please use this section to make clear what skills, knowledge and abilities
you have, giving examples where possible and linking back to the
requirements set out in the person specification. If youve not been in
work before, you should consider whether you have gained any useful
skills or experience in voluntary roles.

INCLUSIVE BROMLEY BY BOW

In serving a diverse East London community for many years, the Centre has
naturally become a culturally diverse organisation itself, not least as many
employees live locally. We pride ourselves that our delivery and support
teams comprise many backgrounds and cultures and represent England,
Bangladesh, Ireland, Scotland, Australia, Ghana, Nigeria, Canada, Dominica,
India, Jamaica, Wales, France, Spain and Mali. Its a real United Nations!
Between us we speak 12 different languages and dialects.
We are committed to fostering an inclusive culture which promotes equality,
values diversity and maintains a working, learning and social environment
in which the rights and dignity of all its staff and service users are
respected. The inherent strength of a vibrant, diverse and inclusive
workforce help us to forge strong connections with all our clients as well as
ensuring we align our decisions to the local environment.
The Centre practises the principles of the Equality Act 2010 and recognises
the provisions of Equality & Human Rights Codes of Practice by ensuring noone is discriminated against on grounds of race, gender, disability,

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sexuality, age, religion and belief (including lack of religious belief), gender
reassignment, marriage & civil partnership and pregnancy & maternity.

Key Objectives of our Equality and Diversity Policy

To ensure that all individuals who come into contact with the Centre are
treated with dignity and respect
To ensure that the opportunities the Centre provides for learning,
personal development and employment are made available on a nondiscriminatory basis
To provide a safe, supportive and welcoming environment free from
prejudice, bullying and harassment

Recruitment
As for all applicants, disabled candidates who meet the minimum criteria for
a post are eligible for interview for the role. Prior knowledge of a disability
enables us to adjust our interview arrangements if necessary.
All applicants must be qualified to work in the UK. Applicants who have not
been granted permanent status in the UK must produce evidence of the
necessary Home Office immigration status and permission to take
employment.
The Centre is committed to safeguarding and appointments are dependent
on a satisfactory Enhanced Level Disclosure & Barring Service (DBS) check.
We welcome applications from all sections of community.
A full copy of our Equality and Diversity Policy is available on request. All
policies are available to staff on the Centres intranet.

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