Академический Документы
Профессиональный Документы
Культура Документы
HiPath 3000
HiPath AllServe
Hicom 150 E/H
optiPoint 500 economy
optiPoint 500 basic
optiPoint 500 standard
optiPoint 500 advance
Operating Instructions
Important Notes
Do not operate the telephone in environments where there is a danger
of explosions.
Use only original Siemens accessories page 99. Using other accessories may cause a hazard and will invalidate the warranty and the CE mark.
Never open the telephone or a key module. If you encounter any problems, contact System Support.
Never allow the telephone to come into contact with staining or aggressive liquids such as coffee, tea, juice, or soft drinks.
For information on telephone maintenance page 100.
CE Mark
The device conforms to the EU guideline 1999/5/EG, as attested by the
CE mark.
Environmental label
This device has been manufactured in accordance with our certified environmental management system (ISO 14001). This process ensures
that energy consumption and the use of primary raw materials are kept
to a minimum, thus reducing waste production.
2
Downloaded from www.Manualslib.com manuals search engine
Contents
13
13
14
15
15
15
15
16
16
17
17
18
18
18
19
19
19
20
20
21
21
22
23
24
3
Downloaded from www.Manualslib.com manuals search engine
Contents
25
25
26
27
27
28
28
29
29
30
31
32
32
33
33
34
34
34
34
34
35
35
36
36
37
37
4
Downloaded from www.Manualslib.com manuals search engine
38
38
38
39
39
39
39
40
41
42
42
Contents
46
46
46
46
47
48
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Attention Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Speakerphone to the Room Acoustics . . . . . . . . . . . . . .
Adjusting the Receiving Volume During a Call. . . . . . . . . . . . . . . . . . . .
Adjusting the Display to a Comfortable Reading Angle. . . . . . . . . . . . .
Display backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the Language of Screen Prompts . . . . . . . . . . . . . . . . . . . . .
Locking the Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . .
Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49
49
49
50
50
50
50
51
51
52
53
54
55
58
60
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.). . . 64
5
Downloaded from www.Manualslib.com manuals search engine
Contents
6
Downloaded from www.Manualslib.com manuals search engine
79
80
80
80
81
81
83
83
83
Contents
Transferring a Call in Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accepting a Call for Another Team Member . . . . . . . . . . . . . . . . . . . . .
Joining or Leaving a Group Call
(Not for the Executive Telephone in an Executive/Secretary Team) . . .
Transferring Calls Directly to the Executive
(Only in an Executive/Secretary Group) . . . . . . . . . . . . . . . . . . . . . . . . .
84
84
84
85
86
88
88
89
91
92
93
94
95
96
97
98
98
99
100
100
101
101
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
7
Downloaded from www.Manualslib.com manuals search engine
economy
basic
standard
advance
Function keys
12
12
12
19
Full-duplex speakerphone
feature
Illuminated display
Headset port
USB interface
Option bays
Keypad
Display,
2 lines with
24 chars
LEDs
Handset
Speaker for open
listening
and ring tones
Keys for
telephone
settings
Speaker
for open
listening
and ring tones
Keypad
LEDs
Key field freely programmable keys
Handset
Fixed
function key:
Release
Keys for
telephone
settings
Key for
confirming
a function
9
Downloaded from www.Manualslib.com manuals search engine
Step by Step
J or K
Program/Service
Speaker
Start conference?
Display contrast?
Screen Displays
Please dial
Return to held call?
>
10
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Accessing Functions
... Interactively
You can select some functions while the telephone is
idle, for example:
Use
execute it.
Forwarding on
to
Callback
to confirm.
or
Use
execute it.
Send message
to
Program/Service
Use
execute it.
#0=Reset services?
to
or
11
Downloaded from www.Manualslib.com manuals search engine
12
Downloaded from www.Manualslib.com manuals search engine
Step by Step
J or K
Release
Speaker
J or K
Step by Step
Ending the call:
Press the key. The LED goes out.
Speaker
or
Release
Speaker
14
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Step by Step
or
Press the key. The LED lights up. Enter the code.
Program/Service
F>>
You are connected to the call waiting party immediately.
The first party is placed on hold.
Ending the second call and resuming the first one:
Confirm.
or
F9 Press the key. The LED lights up. Enter the code.
Program/Service
or
Program/Service
and
Select and confirm.
#490=Call wait.trm.off?
or
*490=Call wait.term.on?
or
or
Waiting tone on?
or
Step by Step
Program/Service
*59=Pickup - directed?
Select and confirm until you see the station you want.
Accept call?
Confirm.
or
or
Press the flashing key.
Accepting calls in a team page 88.
Rejecting Calls
You can reject calls which you do not wish to take. The
call is then signaled at another definable telephone
(contact System Support).
The telephone rings. The caller is displayed.
Release
17
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Using Mailboxes
If you have programmed the "Mailbox" key page 55,
the associated LED lights up when messages have arrived for you. If your telephone is connected to a voice
mail system, the "Mailbox" key will also light up to alert
you to any messages that have arrived.
or
Follow the user prompts.
US: Reminder:
UK: Reminder at:
Speaker
or
18
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Mute off?
or
Press the key and answer the call.
Mute
HF answerback on?
or
HF answerback off?
or
Release
19
Downloaded from www.Manualslib.com manuals search engine
Step by Step
DND on?
or
DND off?
or
or
Ringer cutoff off?
or
20
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
and
Select and confirm.
*84=Trace call?
or
Mute
or
Press the illuminated key. The LED goes out.
Mute
or
Select and confirm.
Mute on?
or
Mute off?
or
Program/Service
Step by Step
C Lift the handset within thirty seconds. You are connected to the entrance telephone immediately.
or
Open door?
Program/Service
*61=Open door?
or
22
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Opening the door with a code (at the door):
D After ringing the bell, enter the five-digit code (using the
Program/Service
3=change password?
or
You can also open the door without a doorbell ring.
Program/Service
or
23
Downloaded from www.Manualslib.com manuals search engine
Step by Step
24
Downloaded from www.Manualslib.com manuals search engine
Making Calls
Step by Step
Making Calls
Off-Hook Dialing
C Lift the handset.
D Internal calls: Enter the station number.
On-Hook Dialing
D Internal calls: Enter the station number.
25
Downloaded from www.Manualslib.com manuals search engine
Making Calls
Step by Step
Confirm.
Dial?
Delete number?
End?
or
Press the key. The LED goes out.
Speaker
or
Release
26
Downloaded from www.Manualslib.com manuals search engine
Making Calls
Step by Step
Caller ID Suppression
You can prevent your station number or name from appearing on the displays of external parties you call. The
feature remains active until you deactivate it.
Select and confirm.
or
Restore caller ID?
or
Program/Service
*80=Speaker call?
or
27
Downloaded from www.Manualslib.com manuals search engine
Making Calls
Step by Step
Program/Service
*53=DTMF dialing?
or
28
Downloaded from www.Manualslib.com manuals search engine
Making Calls
Step by Step
Reserve Trunk
If this feature is configured (contact System Support),
you can reserve a busy trunk for your own use.
When the trunk is free, you receive a call and a message
appears on the display.
Precondition: The message "US:Currently busy
UK:busy at the moment" appears on your screen.
Confirm.
Reserve trunk?
Program/Service
*41=Temporary MSN?
or
29
Downloaded from www.Manualslib.com manuals search engine
Making Calls
Step by Step
Trunk Flash
To activate ISDN-type services and features through the
network carriers analog trunks or those of other communications platforms (such as "consultation hold"), you
must send a signal to the trunks before dialing the service code or telephone number.
Precondition: You have set up an external connection.
Press the key. The LED lights up.
Program/Service
*51=Trunk flash?
or
30
Downloaded from www.Manualslib.com manuals search engine
Making Calls
Step by Step
Program/Service
*67=Associated dial?
31
Downloaded from www.Manualslib.com manuals search engine
Step by Step
US: Consult?
UK: Enquiry?
or
Quit and return?
Program/Service
or Press the key. The LED lights up. Enter the code. The
F 9 LED goes out.
Toggle/Connect?
or
Program/Service
F ; Press the key. The LED lights up. Enter the code. The
LED goes out.
32
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Combine the calling parties into a three-party
conference
Select and confirm.
Conference?
or
Program/Service
F < Press the key. The LED lights up. Enter the code. The
LED goes out.
Transfer?
Conducting a Conference
In a conference call, you can talk to as many as four
other parties at the same time. These may be internal
or external users.
Start conference?
Conference?
or
Program/Service
F < Press the key. The LED lights up. Enter the code. The
LED goes out.
A tone sounds every 30 seconds to indicate that a conference is in progress. Contact System Support for instructions on how to turn it off.
If the second party does not answer:
Confirm.
or
Confirm.
33
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Select and confirm.
Conference?
or
F < Press the key. The LED lights up. Enter the code. The
Program/Service
Next?
Exit list?
Next?
Remove party?
Leaving a Conference
I Replace the handset.
or
End conference?
or
G < Press the key. The LED lights up. Enter the code. The
Program/Service
or
Program/Service
F=B:
34
Downloaded from www.Manualslib.com manuals search engine
Press the key. The LED lights up. Enter the code. The
LED goes out.
Step by Step
Transferring a Call
If the person you are speaking to wants to talk to
another colleague of yours, you can transfer the call that
colleague.
Confirm.
US: Consult?
UK: Enquiry?
Transfer?
US: Consult?
UK: Enquiry?
Program/Service
*80=Speaker call?
or
35
Downloaded from www.Manualslib.com manuals search engine
Step by Step
I Replace the handset.
or
Transfer?
Parking a Call
You can park up to ten calls, either internal, external, or
both. Parked calls can be displayed on and picked up
from another telephone. This feature is useful if you
want to continue a call at another phone.
Precondition: You are conducting a call.
Press the key. The LED lights up.
Program/Service
*56=Park a call?
or
Program/Service
Retrieve call?
or
If the park slot number you enter is not in use, you cannot retrieve the call.
If a parked call is not picked up, after a specific
period of time the call is returned to the telephone from where it was parked (recall).
36
Downloaded from www.Manualslib.com manuals search engine
Step by Step
If applicable
I or
Release
Program/Service
*63=Retrieve line?
or
If a "Trunk key" was assigned to this line page 55:
LED flashes slowly. Press the key.
37
Downloaded from www.Manualslib.com manuals search engine
Step by Step
or
Next?
Ending Retrieval
Select and confirm.
US: Exit?
UK: End?
or
Press the key. The LED goes out.
Program/Service
or
Speaker
38
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Time/Date sent?
or
View station no.
or
View name?
Call?
Delete?
Save number?
or
Program/Service
Press the key. The LED lights up. Enter the code.
FA;
39
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Redialing a Number
The last three external telephone numbers dialed are
stored automatically.
You can redial them simply by pressing a key.
The station number appears on your screen for two seconds and is then dialed.
Redial
Redial
Next?
Next?
The next stored number is displayed. Press the "OK" dialog key to confirm four selection.
Call?
40
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Speaker
Confirm.
Directory?
Scroll Next?
or
Select and confirm.
Scroll Previous?
or
D Enter the name you want to find, or just the first few
letters, using the alphanumeric keypad.
You can use the keypad with the digits as an alphanumeric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed.
For example, you can enter the letter "R" by pressing the
"7" three times or the letter "E" by pressing the "3" twice.
The first name with the entered letters is displayed.
Enter the following letters by using the same method.
If no entry exists for the entered letters, you will hear a
short beep.
If applicable
Delete Character?
If applicable
Delete Line?
Step by Step
The entry you wish to dial appears on the screen.
Select and confirm.
Call?
Program/Service
Confirm.
*7=Use speed-dialing?
or
42
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
43
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Next?
Print?
or
Delete?
or
Addl information?
or
US: Exit?
UK: End?
44
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
*60=Account code?
or
US: #=Save?
45
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Storing a Callback
Precondition: You have reached a busy line or no one
answers.
Confirm.
US: Callback
UK: Set Callback
or
Answering a Callback
Precondition: A callback was saved. Your telephone
rings. "Callback: ..." appears on the display.
Speaker
View callbacks?
or
46
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Deleting a displayed entry:
Press the "OK" dialog key to confirm your selection
Delete?
US: Exit?
UK: End?
or
Press the key. The LED goes out.
Program/Service
or
Speaker
47
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Override?
or
48
Downloaded from www.Manualslib.com manuals search engine
Telephone Settings
Step by Step
Telephone Settings
J or K
J or K
J or K
To adjust the ring tone: Keep pressing the keys until the
desired tone is set.
Save.
J or K
US: Attention Ring Vol?
UK: Volume?
J or K
Telephone Settings
Step by Step
J or K
Speakerphone mode?
J or K
J or K
J or K simultaneously
Display backlight
This function is only available with
optiPoint 500 advance.
When operating optiPoint 500 advance, e.g. when dialling a call number, a display backlight switches on automatically. The backlight switches off automatically a few
seconds after the last action is completed.
50
Downloaded from www.Manualslib.com manuals search engine
Telephone Settings
Step by Step
Program/Service
Confirm.
More features?
Confirm.
or
15=Spanish?
Changeover on?
or
Changeover off?
or
Telephone Settings
Step by Step
D Enter the telephone lock PIN page 52.
While the telephone is locked, a special dial tone
sounds when you lift the handset. You can continue to dial internal numbers as usual.
Your telephone can also be locked or unlocked
again by an authorized party page 72.
Program/Service
Confirm.
*93=Change PIN?
or
If you have not yet assigned a PIN, use the PIN "00000"
the first time you enter it.
52
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
Confirm.
Confirm.
Confirm.
53
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Confirm.
US: Exit?
UK: End?
or
Select and confirm.
Program/Service
*92=Change Speed-dial?
Confirm.
or
*9). If the speed-dial number is already in use, the programmed station number appears on the screen.
US: Change?
Confirm.
D First enter the external code and then the external station number.
US: Save?
Confirm.
54
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Confirm.
US: Next?
UK: Next entry?
or
Select and confirm.
US: Change?
UK: Change entry?
or
Select and confirm.
Delete?
or
Select and confirm.
US: Exit
UK: End
Program/Service
Confirm.
US: Exit?
UK: End?
or
US: Another key?
UK: Program another key?
55
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Meaning of LED Signals for Saved Functions:
Call forwarding, Forwarding - trunk, Forward Line,
US:Night answer UK:Night Service, Do not disturb,
Changeover, Advisory message, Ringer cutoff, HF
answerback on/off, Hunt group join/leave, Caller ID
suppression, Call wait.term., Waiting tone off, Ring
Transfer, Door opener on/off, Control Relay, Ringing
group on, Shift Key, UCD (Available on/off, Work on/
off, Night answer on/off):
Saved function is not active.
Saved function is active.
Callback:
You have not set a callback.
You have set a callback.
Mute (on/off):
The microphone is switched on.
The microphone is switched off.
Caller list:
No calls saved.
Call request saved.
Repdial key (internal), Direct station select:
The other party is not engaged in a call.
The other party is engaged in a call or has activated do
not disturb.
Flashing rapidly - A caller is trying to reach you, please
pick up the phone.
Flashing slowly - A caller is trying to reach another party,
who has not yet answered.
Mailbox:
No messages present.
Message(s) present.
Call key, General call key, Trunk key, MULAP Key,
Temporary MSN:
No call on assigned trunk.
Active call on assigned trunk.
Flashing rapidly- A call has arrived on this line; press the
key to pick up the call.
Flashing slowly - A call on this line was placed on hold.
56
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Trunk group key
At least one trunk is free.
All trunks in the trunk group are busy.
View call charges:
No chargeable calls have been made since the last time
call charges were displayed.
Chargeable calls have been made since the last time
call charges were displayed.
Call forwarding, Forward Line:
Flashing slowly - Either you or your trunk is the destination of a forwarded call.
Fax details/answering machine
No fax received or no message on answering machine.
Fax received or message on answering machine.
View number of calls:
No callers waiting
Flashing rapidly - Callers waiting (a certain number is exceeded).
Flashing slowly - Callers waiting (a certain number was
reached).
The following functions are assigned to keys which
have no LED:
Repdial key (external), Procedure key, Trace call, Speeddial, Release call, Clear, Lock all phones, Send message, US:Directory UK:Phonebook, Call waiting,
US:Connect/Toggle UK:Shuttle, Conference, Speaker
call, Retrieve line, Reserve trunk, Release trunk, Temporary Phone, Override, US:Park UK:Call Park, Pickup - directed, Pickup - group, Account code, Show call charges, Radio paging equip, Answer page, Timed reminder,
Open door, DTMF dialing, Recall key, Room monitor,
Hold key, Consultation, Associated dial, Associated
serv., Tel. data service, Relocate.
57
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
Confirm.
Procedure key?
If necessary
Redial
Confirm.
UK: Save?
58
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Confirm.
US: End?
UK: Exit?
or
US: Program another key?
59
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Saving Appointments
You can tell your telephone to give you a call when you
want to be reminded of an appointment page 18.
To do this, you need to save the time you want the call
to be made. You can enter a single appointment that will
take place in the next twenty four hours, or you can enter a daily recurring appointment.
Press the key. The LED lights up.
Program/Service
Confirm.
or
or
Daily?
US: Save?
Confirm.
Program/Service
Confirm.
or
Delete?
or
US: Exit
UK: End
60
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
*940=Phone test?
or
Program/Service
or
US: Exit?
UK: End?
61
Downloaded from www.Manualslib.com manuals search engine
Call Forwarding
Step by Step
Call Forwarding
Using Variable Call Forwarding
You can immediately forward internal or external calls to
different internal or external telephones (destinations).
(External destinations require special configuration in
the system.)
Special features must be taken into consideration if your telephone operates with HiPath
AllServe (system networking via PC network)
page 92!
Select and confirm.
Forwarding on?
or
1=all calls?
or
2=external calls only?
or
3=internal calls only?
or
US: Save?
UK: Save entry?
Forwarding off?
or
62
Downloaded from www.Manualslib.com manuals search engine
Call Forwarding
Step by Step
or
*=default?
or
US: Save?
UK: Save entry?
or
63
Downloaded from www.Manualslib.com manuals search engine
Call Forwarding
Step by Step
or
1=immediate?
or
2=on no answer?
or
3= on busy?
or
Confirm.
Save?
or
64
Downloaded from www.Manualslib.com manuals search engine
Step by Step
or
or
Send?
or
Answering Messages
"Messages received:" appears on your screen, along
with an indication of the length.
US: View messages?
Confirm.
65
Downloaded from www.Manualslib.com manuals search engine
Step by Step
or
0=Back at:
or
or
66
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
*508=Temporary Phone?
Users who have not yet selected a personal identification number are prompted to do so on their own telephones.
67
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
*9419=Relocate?
Confirm.
Complete Relocate
or
68
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Forwarding on
Advisory msg. on
Ringing group on
Hunting group off
Suppress call ID
Waiting tone off
DND on
Ringer cutoff on
Messages received:
View callbacks
Program/Service
#0=Reset services?
or
69
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Silent Monitor
If this function has been configured (contact System
Support), you can join a call already in progress at an internal station and listen in unnoticed.
Monitoring a Room
A telephone can be used to monitor a room. The function must be activated on the telephone that you want
to monitor.
Calling this telephone lets you hear what is going on in
the room.
Activating the telephone to be monitored:
Press the key. The LED lights up.
Program/Service
*88=Room monitor?
or
Program/Service
or
70
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
*83=Associated serv?
Confirm.
or
71
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
Confirm.
or
Confirm.
*=Lock phone?
or
#=Unlock phone?
or
72
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Precondition: You have a telephone that uses tone dialing (DTMF dialing) or you can switch your telephone
to tone dialing. The telephone is not connected to the
system.
D Wait for a continuous tone (if necessary switch the telephone to tone dialing), then enter the internal number
that has been assigned to you and the associated PIN.
D Wait for a dial tone and then enter the code, such as
*97 for Do not disturb on. Make other inputs as necessary; (refer to the operating instructions for pulse and
DTMF telephones).
or
73
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
*503=Keypad dialing?
Confirm.
or
F>9<
74
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
Confirm.
or
9 ... B
G
or
Confirm.
Entry complete?
or
G
9 ... B
75
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Controlling Relays
If this function has been configured (contact System
Support), you can turn up to four relays on and off to
control different facilities (such as a door opener).
Depending on how they are programmed, you can
switch the relays on and off or switch them on and have
them switched off automatically after a timeout.
Special features must be taken into consideration if your telephone operates with HiPath
AllServe (system networking via PC network)
page 95!
Select and confirm.
or
#90=Control Relay Off?
or
76
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
*45=Page?
or
77
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Select and confirm.
1=Display information?
or
2=Text?
Program/Service
#45=Answer page?
or
78
Downloaded from www.Manualslib.com manuals search engine
Step by Step
79
Downloaded from www.Manualslib.com manuals search engine
Step by Step
I or
Release
80
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Retrieving the call:
Press the slowly flashing trunk key.
Program/Service
81
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Select and confirm.
1=all calls?
or
2=external calls only?
or
3=internal calls only?
or
US: Save?
UK: Save entry?
or
If available. Press the "Forward Line" key. (You have
stored the call forwarding type and destination on the
"Forward Line" key page 55.)
Deactivating call forwarding:
Press the key. The LED lights up.
Program/Service
or
82
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Step by Step
I or
Release
84
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
Program/Service
or
85
Downloaded from www.Manualslib.com manuals search engine
Step by Step
or
Join hunt group?
or
86
Downloaded from www.Manualslib.com manuals search engine
Step by Step
You belong to multiple groups or to one group with
trunk keys (including executive/secretary teams).
Select and confirm.
or
Join hunt group?
or
301
group name
Next?
or
Select and confirm. This turns off the audible tone for
the displayed group or trunk.
or
Select and confirm.
This turns off the audible tone for the displayed group or
trunk.
or
Select and confirm.
This turns off the audible tone for all groups and trunks.
or
87
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Pickup - group?
or
Press the key. The LED lights up.
Program/Service
Program/Service
or
88
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
UCD?
*401=Log on?
Confirm.
or
#401=Log off?
or
F=9: or G=9: Enter the code for "Log on" or "Log off".
D To log on, enter your identification number ("Agent:").
Contact System Support to find out what it is.
Logging on and off during your shift:
Press the key. The LED lights up.
Program/Service
UCD?
#402=Not available?
Confirm.
or
402=Available?
or
89
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Requesting and activating a work time:
If you want to follow-up on the last call you answered
without being disturbed, you can request and activate a
work time. This removes your telephone from the call
distribution cycle for a programmable period of time until you log back on.
Press the key. The LED lights up.
Program/Service
UCD?
*403=Work on?
Confirm.
or
#403=Work off?
or
Program/Service
UCD?
Confirm.
or
or
Program/Service
UCD?
*405=Calls in queue?
Confirm.
or
90
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Internal DISA?
or
or
Join hunt group?
or
91
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Internal DISA?
or
or
1=all calls?
or
2=external calls only?
or
3=internal calls only?
or
Save?
or
92
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Internal DISA?
or
or
Save?
or
93
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Program/Service
or
or
Add another station?
or
Select and confirm, then follow the operating instructions.
Display remove?
#=Entry complete?
or
G Enter
Save?
Confirm.
Exit?
or
94
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Controlling Relays
If this feature is configured (contact System Support),
you can also control relays page 76 in other
HiPath 3000 communications platforms.
Select and confirm.
Internal DISA?
or
or
#90=Control Relay Off?
or
95
Downloaded from www.Manualslib.com manuals search engine
Step by Step
Internal DISA?
or
Open door?
or
96
Downloaded from www.Manualslib.com manuals search engine
97
Downloaded from www.Manualslib.com manuals search engine
Documentation
You can find these operating instructions in the Internet in PDF format under
http://www.hipath.com
and on CD-ROM (ask System Support) in HTML and PDF format.
The CD-Rom (7 languages) or a printout of these operating instructions can
be ordered from the details of the article number from Siemens' Sales Organisation of via the following Internet address.
http://www.click4business-supplies.de
CD-ROM article number:
P31003-H1012-C130-*-6Z19
Article number of these operating instructions:
A31003-H1012-C121-2-7619
In order to look at and print the operating instructions in PDF format, you
need a computer on which the free Acrobat Reader software package is
installed by Adobe.
To look at the operating instructions in HTML format you need a computer
with a www browser, e.g. Microsoft Internet Explorer.
98
Downloaded from www.Manualslib.com manuals search engine
Accessories
The following accessories help you customize your telephone (not
optiPoint 500 economy) to your individual preferences. optiPoint adapters
are modules which can be plugged into the option bays at the bottom of
optiPoint.
optiPoint key module:
Key module with 16 programmable keys. You can connect up to two key
modules to your telephone.
optiPoint BLF:
Key modules with 90 LEDs and function keys. Use preferably in conjunction with optiPoint Attendant.
optiPoint acoustic adapter:
Connects a desk microphone, Headset, external speaker or second handset.
Provides an additional bell for signaling calls in loud environments and similar situations and controls illuminated display panels, such as "Please do
not enter" at the entrance to a room.
optiPoint analog adapter:
Connects an additional analog telephone, fax machine or PC with a modem
card.
optiPoint ISDN adapter:
Connects an ISDN device, such as an ISDN fax machine, video recorder or
PC to the S0 interface.
optiPoint phone adapter:
Connects a second system telephone. Callers can reach the second system telephone under a separate station number.
optiPoint recorder adapter:
Connects an external recorder or a second headset.
Headset:
Headset for frequent telephone users.
Second handset:
Allows you to hear better in noisy environments.
Desk microphone:
For speakerphone mode under poor acoustic conditions.
External speaker:
Improves the sound quality with open listening.
You will find details about the individual products in your optiPoint
telephone data sheets.
99
Downloaded from www.Manualslib.com manuals search engine
Fixing Problems
Fixing Problems
Telephone Maintenance
Troubleshooting
Pressed key does not respond:
Check whether the key is stuck.
Telephone does not ring:
Check whether the do not disturb function was activated on your telephone (" Do not disturb" appears on the screen). If so, deactivate it
page 20.
You cannot dial an external number:
Check whether you telephone is locked ("US:Not authorized UK:Access denied" appears on the screen). If so, unlock the telephone page 51.
To correct any other problem:
First contact System Support. If System Support is unable to correct the
problem, contact Customer Service.
100
Downloaded from www.Manualslib.com manuals search engine
Fixing Problems
Step by Step
Possible cause:
The station number is incorrect.
Possible response:
Enter a correct station number.
Possible cause:
You tried to activate a disabled function.
Possible response:
Ask System Support to authorize you to use the function.
Possible cause:
The station number you dialed does not exist. The telephone you are trying to call is unplugged.
Possible response:
Enter a correct station number. Try calling the telephone
again later on.
Possible cause:
Possible cause:
101
Downloaded from www.Manualslib.com manuals search engine
Index
Index
A
accessories ................................................. 99
account code .............................................. 45
activating door opener .............................. 22
adapter ......................................................... 99
advisory message ...................................... 66
agents .......................................................... 89
announcement ........................................... 27
answering a timed reminder .................... 18
answering machine ................................... 69
call pickup ................................................ 23
appointment ................................................ 60
assigning a DID number ........................... 29
assigning available keys ............................ 53
assigning programmable keys ................. 53
associated dialing/dialing aid .................... 31
Attention Ring Vol ...................................... 49
automatic connection setup ..................... 28
automatic line seizure ............................... 25
C
call
accepting from answering machine ... 23
accepting in a team ............................... 84
accepting, group ..................................... 88
answering ................................................ 13
forwarding ............................................... 62
forwarding in a team ............................. 81
forwarding MSN in CO .......................... 64
in a team with trunk keys ..................... 80
parking ..................................................... 36
pickup, directed ...................................... 17
placing on hold ........................................ 37
rejecting ................................................... 17
retrieving from park ............................... 36
retrieving held ......................................... 37
transfer ..................................................... 84
transfer after announcement ............... 35
using DSS keys in a team ..................... 83
call charge assignment ............................. 45
call charges for another telephone ......... 43
call charges for your telephone ............... 43
call forwarding ............................................ 62
MSN in CO .............................................. 64
102
Downloaded from www.Manualslib.com manuals search engine
D
deleting advisory messages ..................... 66
desk microphone ....................................... 99
details, fax ................................................... 69
dial input editing ......................................... 26
dialing
en-bloc ...................................................... 26
internal/external calls ............................. 25
Index
dialing a number
from the caller list .................................. 39
with repertory dialing keys ................... 42
dialing aid
S0bus ..................................................... 31
dialing Internal calls ................................... 25
dialing numbers
from the internal directory .................... 41
using speed-dialing ................................ 42
direct inward system access (DISA) ....... 72
direct station select ....................... 54, 56, 83
directory, internal ....................................... 41
DISA ............................................................. 72
display ........................................................ 8, 9
display angle ............................................... 50
Display backlight ........................................ 50
distributing calls ......................................... 89
do not disturb ............................................. 20
door opener ................................................. 23
E
editing dial inputs ....................................... 26
editing the station number ....................... 26
en-bloc ......................................................... 26
enhanced paging equipment ................... 77
entrance telephone .................................... 22
error messages ........................................ 101
executive/secretary functions .................. 79
explanation of symbols ............................. 10
external code .............................................. 25
F
faceplate
key module ................................................ 9
fax details .................................................... 69
forwarding ................................................... 62
multiple subscriber number (MSN) ..... 64
forwarding MSN in CO .............................. 64
forwarding multiple subscriber number
(MSN) ........................................................... 64
function keys .............................................. 11
functions
activating/deactivating for another
telephone associated service .............. 71
programming on keys ............................ 55
resetting ................................................... 69
G
group call ..................................................... 86
in a team .................................................. 84
H
handsfree answerback .............................. 19
off .............................................................. 19
on .............................................................. 19
headset .................................................. 19, 99
HiPath AllServe
actuators .................................................. 95
door opener ............................................. 96
group call ................................................. 91
hunt group ............................................... 91
night answer ........................................... 93
relays ........................................................ 95
ringing group ........................................... 94
transferring call forwarding ................... 92
hotline .......................................................... 28
HTML format .............................................. 98
hunt group ................................................... 86
I
internal directory ........................................ 41
IP telephony ................................................ 91
K
key fields, labeling ............................. 8, 9, 97
key module .................................................... 9
keypad dialing ............................................. 74
keys
assigning .................................................. 53
fixed ........................................................ 8, 9
incomplete save ..................................... 55
labeling ..................................................... 97
programmable ....................................... 8, 9
L
labeling key fields ............................... 8, 9, 97
LAN telephony ............................................ 91
leaving an advisory message ................... 66
103
Downloaded from www.Manualslib.com manuals search engine
Index
LED (light-emitting diode) ....................... 8, 9
LED indications, meaning of ........ 79, 82, 83
LED signals, meaning ................................ 56
locking all phones ...................................... 72
locking/unlocking the telephone .............. 51
M
mailbox ........................................................ 18
making calls
on-hook dialing ........................................ 25
to stored destinations ........................... 38
using redial .............................................. 40
with the dialing aid ................................. 31
making external calls ................................. 25
making trunk calls ...................................... 25
malfunctions ............................................. 100
meaning of LED Indications ..................... 79
meaning of LED indications ............... 82, 83
meaning of LED signals ............................ 56
message
answering ................................................ 65
deleting/displaying ................................. 65
receiving .................................................. 65
sending .................................................... 65
microphone for speakerphone mode ....... 9
monitoring
silent ......................................................... 70
MULAP keys ............................................... 79
MULAP trunk keys .................................... 79
N
night answer ............................................... 63
notes .............................................................. 2
O
open door
with a code .............................................. 23
open listening ............................................. 14
opening door ............................................... 22
operating instructions
HTML format .......................................... 98
ordering .................................................... 98
PDF format .............................................. 98
operating principle ..................................... 11
104
Downloaded from www.Manualslib.com manuals search engine
operating steps
assigning to a key ................................... 58
operating systems ..................................... 10
optiPoint adapter ........................................ 99
optiPoint key module .................................. 9
overload ....................................................... 24
override .................................................. 48, 70
P
parking a call ............................................... 36
PDF format .................................................. 98
personal identification number ................ 52
pickup (call) ............................................ 17, 88
PIN ................................................................ 52
for a telephone ....................................... 51
placing a call on hold ................................. 37
in a team .................................................. 80
preventing and allowing
automatic camp-on .................................... 16
prime line on ............................................... 25
problems/contacts ................................... 101
procedure
assigning to a key ................................... 58
Program/Service ......................................... 11
programming available keys ..................... 53
programming keys ..................................... 53
programming your telephone .................. 49
project calls ................................................. 45
R
radio paging equipment PSE .................... 77
recall ............................................................. 36
receiving volume .................................. 13, 50
redialing a number ..................................... 40
from the caller list .................................. 39
relays ............................................................ 76
relocate ........................................................ 68
reserving a trunk ........................................ 29
resetting functions ..................................... 69
resetting services ....................................... 69
ring tone ...................................................... 49
ring transfer
in an executive/secretary team ............ 85
ring volume ................................................. 49
ringer cutoff ................................................ 20
ringing group ............................................... 88
room monitor .............................................. 70
Index
S
saving a PIN ................................................ 52
second level .......................................... 42, 53
secretary functions .................................... 79
sensors ........................................................ 76
setting your telephone .............................. 49
Shift ........................................................ 42, 53
Shift key ................................................. 42, 53
silent monitor .............................................. 70
simple paging equipment ......................... 77
speaker ........................................................ 13
speaker call ................................................. 27
speakerphone mode ............... 13, 14, 15, 50
special dial tone .......................................... 20
speed-dialing
dialing numbers ...................................... 42
saving station speed-dialing ................. 54
system ..................................................... 42
station number
assigning .................................................. 29
correcting ................................................. 26
saving ....................................................... 53
station speed-dialing ............................ 42, 54
suffix-dialing ................................................ 28
switches ...................................................... 76
system speed-dialing ................................ 42
system-wide cancellation ......................... 69
T
team with trunk keys ................................ 79
telephone
cleaning .................................................. 100
locking ...................................................... 51
locking another ....................................... 72
locking/unlocking .................................... 51
locking/unlocking all phones ................. 72
maintaining ............................................ 100
operating .................................................. 11
settings .................................................... 49
testing ...................................................... 61
using another like your own ................. 67
telephone data service .............................. 75
telephone maintenance .......................... 100
telephone test ............................................ 61
temporary phone ........................................ 67
testing the telephone ................................ 61
U
UCD .............................................................. 89
using a caller list ......................................... 38
using a temporary phone .......................... 67
using functions from the outside ............ 72
V
variable call forwarding ............................. 62
W
waiting calls ................................................. 24
work time .................................................... 90
105
Downloaded from www.Manualslib.com manuals search engine
Index
106
Downloaded from www.Manualslib.com manuals search engine
... Interactively
... With
function
keys
Program/Service
Code
Account code
Advisory msg. on
Advisory msg. off
9
9
9
9
Associated dial
Associated serv.
*60
*69
#69
*67
*83
*55
*87
X
X
X
X
X
Call waiting
Waiting tone off
Waiting tone on
Call wait.term.on
Call wait.trm.off
9
9
9
9
9
9
9
9
#87
*490
#490
X
X
X
X
X
Caller List
Save number
9
9
9
9
X
X
Changeover on
Changeover off
Change PIN
9
9
9
9
9
#82
*82
*66
X
X
Conference
Start conference
Adding a party to the conference
End conference
View conf parties
Remove party
Drop last conf. party (only for U.S.)
9
9
9
9
9
9
*3
Consult
Return to held call
Quit and return
Transfer/US:Accept call UK:Accept
9
9
9
9
Control Relay On
Control Relay Off
US:Directory UK:Phonebook
#66
*93
#3
*491
9
9
*0
*0
9
9
*90
#90
X
X
X
DISA
Internal DISA
En-bloc sending
Dial
*47
107
... Interactively
... With
function
keys
Program/Service
Code
9
9
*97
X
X
Door opener on
Door opener off
9
9
*89
X
X
DTMF dialing
*53
*1
*11
*12
*13
DND on
DND off
Forwarding on
1=all calls
2=external calls only
3=internal calls only
Forwarding off
Trunk FWD on
Trunk FWD out
Forward Line: On
Forward Line: Off
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
#97
#89
#1
*64
#64
*501
#501
X
X
X
X
X
X
X
X
X
Headset
Answer call
HF answerback on
HF answerback off
9
9
9
9
*96
X
X
9
9
9
9
9
9
9
9
*85
X
X
X
X
*943
*944
*52
#96
Hotline
#85
*85*
#85#
Mute on
Mute off
9
9
9
9
Night answer on
Night answer off
9
9
9
9
*44
X
X
*61
*62
*45
Open door
Override
Page
Answer page (not for U.S.)
108
Downloaded from www.Manualslib.com manuals search engine
9
9
9
#52
#44
#45
X
X
X
X
X
... Interactively
... With
function
keys
Program/Service
Code
Park a call
Retrieve call
9
9
*56
Phone Test
9
9
9
*940
*59
*57
X
X
*91
Pickup - directed
Pickup - group
Accept call
9
9
#56
Redial
Reject call
Release
Relocate
Complete Relocate
Reserve trunk
*9419
Reset services
#0
Retrieve line
Ring Transfer: On
Ring Transfer: Off
9
9
*63
*502
X
X
*98
X
X
Ringing group on
Ringing group off
9
9
*81
X
X
Room monitor
Select language
*88
*48
*68
Send message
View sent message
US: View messages UK: Display Messages
Mailbox
9
9
#502
9
9
Ringer cutoff on
Ringer cutoff off
9
9
9
9
9
9
9
Keypad dialingl
#98
#81
#68
#68
X
X
X
X
*503
Shift Key
*65
X
X
Speaker call
*80
*86
Suppress call ID
Restore caller ID
9
9
9
9
#9419
9
9
#86
*42
*41
*508
X
X
X
X
109
... Interactively
... With
function
keys
Program/Service
Code
9
9
*46
X
X
*2
*84
Trunk Flash
UCD
Log on
Log off
Available
Not available
Work on
Work off
UCD night on
UCD night off
Calls in queue
9
9
9
9
9
9
9
9
9
9
*51
*401
#401
*402
#402
*403
#403
*404
#404
*405
X
X
X
X
X
X
X
X
X
*58
*7
*92
X
X
Toggle/Connect
Trace call
Transfer
110
Downloaded from www.Manualslib.com manuals search engine
9
9
9
9
9
9
#46
#58
Timed reminder on
Timed reminder off
1P A31003-H1012-C121-2-7619
The information in this document contains general descriptions of the technical options
available, which do not always have to be present in individual cases.
The required features should therefore be specified in each individual case at the time of
closing the contract.
Ref. No.: A31003-H1012-C121-2-7619 Printed in the Federal Republic of Germany BA 25.02.2002
-43$643360+43450&454050:94<-