SALES FORCE BASIC FAQ

Salesforce is growing by leaps and bounds.Many companies in India

1.

use SFDC and are actively seeking SFDC Admins / Developers /

Consultants. I say this from experience. This is a good domain to carve a
career in if you want to go the CRM way.. However landing the first job will be
a challenge. Certifications are the way to go for freshers entering this field.
Once you're in, Decide which path to take - Admin or Developer or perhaps
both if you can. Starting off with Admin is the way to go. Hope this helps you
out.

2.

SalesForce.com Administrator Salary

A SalesForce.Com Administrator earns an average salary of Rs 460,532 per year. Most
people move on to other jobs if they have more than 10 years' experience in this career. A
skill in Salesforce is associated with high pay for this job.

3. Job Description of sales force:

Job Title:
Salesforce Administrator/Database Liaison
Reports to:
Director of Information Services
Overview:
The Salesforce Administrator is part of our Information Services
team that supports and develops applications for client tracking and
reporting. This position is the liaison between management,
Information Services, Strategic Planning and Analysis, and the users
of database applications, troubleshoots and works with
end-users to insure that applications meet their needs and keep pace
with changes in program operations, policies and/or procedures
Responsibilities:
Daily administration and support of CASES Salesforce database
including but not limited to managing multiple user setup, profiles
and roles, customization of objects, fields, record types, page
layouts and validations;
Working with management, strategic planning & analysis staff
and end-users to create and manage complex workflow rules,
data validation, and triggers;

 Develop and create customized reports and dashboards;

Create and document application requirements by working
together with those involved in the development of program
enhancements and changes including program staff,
programmers, strategic planning and analysis staff and/or
outside consultants as needed;
Manage the software testing process, which includes devising
test plans, creating test cases, establishing protocols and
appropriate testing environments and coordinating actual
software testing; Keeping abreast of new Salesforce features
and functionality and providing recommendations for process
improvements;
Train new and existing users on how to use database
applications;
Keep application users informed about system functionality and
enhancements;
Provide application users with technical support;
Logging and tracking identified system problems through
resolution;
Creating and maintaining documentation on processes, policies,
application configuration and help related materials for users as
database applications are developed;
Assist programmer with the development of technical
documentation of existing and future applications.
Qualifications:
College degreeor equivalent work/technical experience;
2+ years Salesforce experience, Salesforce certification
preferred;
Understanding of relational databases and data integration
tools;
Experience with programming languages such as SQL,
JavaScript,
HTML, Java, Apex; Excellent communication and analytical
skills;

 Close attention to detail, and

Ability to work independently, as well as part of a team, on
multiple projects.
Salary:
$50,000 - $55,000
How to apply:
E-mail cover letter and resume with salary history and requirements in
Rich Text Format (RTF) or Word 2002 format to casesjobs@cases.org
. Please list the title of the position you are applying for in
the subject line.No phone calls please. Only applicants selected for
interviews will be contacted.
CASES is proud to be an Equal Opportunity Employer. Employment with CASES is
based solely on qualifications and competence for a particular position, without
regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual
orientation, disability, or marital, military, or citizenship status.
We also actively recruit individuals with prior involvement in the criminal
justicesystem.
Address
CENTER FOR ALTERNATIVE SENTENCING AND EMPLOYMENT SERVICES

346 Broadway 3
rd

Floor West, New York, New York 10013-3971

Telephone
(212) 732-0076
Fax
(212) 571-0292