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iCabbi

Dispatch
System
Copyright
Notice
Dispatch Shortcuts 2.2.11

Revision history:
Date
07/12/14

Version
1.0

Author
Derek Flanagan

Description
Shortcut list for 2.2.11

Coolnagour Ltd t/a iCabbi


This document may not be copied, photocopied, reproduced, translated, or reduced to any electronic medium or
machine-readable form in whole or in part, without the prior written consent of Coolnagour Ltd.
All data provided and all designs remain the property of Coolnagour Ltd.
8/10 Main Street, Howth, Co. Dublin, Ireland. Tel +353 1 554 9093 www.icabbi.com

iCabbi Dispatch Shortcuts

Contents
1

Introduction .................................................................................................................................... 3

Operator Screen .............................................................................................................................. 4


2.1

Customize + tab cycling........................................................................................................... 4

2.2

Booking Form .......................................................................................................................... 4

2.3

After fare is generated ............................................................................................................ 5

2.4

Quick access UI........................................................................................................................ 5

2.5

Booking selected ..................................................................................................................... 6

2.6

Keyword searching .................................................................................................................. 7

www.icabbi.com

iCabbi Dispatch Shortcuts

Introduction
The objective of this document is to provide Dispatch Users with a list of all keyboard shortcuts
which will allow for quicker usage of the iCabbi system from the dispatch screen.
A copy of this document and all other release documentation is available in the iCabbi Support
forum (https://coolnagourtaicabbi.zendesk.com/home ). Any queries re the latest release should
be submitted via support@icabbi.com
This list will be continuously updated and will be available to view in the Zendesk forum post or
downloadable word doc for printing.

www.icabbi.com

iCabbi Dispatch Shortcuts

Operator Screen

2.1 Customize + tab cycling


Shift + up

Removes the booking form. Condenses the


operator screen to show more bookings. To
reset press (shift + up) two more times.

Shift + up (twice)

Removes the booking form. Condenses the


operator screen to show maximum amount of
bookings before scrolling is needed. (To reset
press (shift + up) again.

Shift + down

Cycles through Parking / Overview / Map tabs

Shift + left or right

Cycle through the Dispatch tabs

Shift + space

Select First booking in the booking list below

2.2 Booking Form


Alt + left

Move date one day forward

Alt + right

Move date one day back

Alt + up

Increase time by 5 mins

Alt + down

Decrease time by 5 mins

Alt on the account field after account is entered

Shows account validations.

Freetype address + Alt

Set zone GPS for free-typed entries.

or

Enabled / Disabled by Address Picker setting


found at:

Freetype address + Tab

[Admin -> Config -> Settings -> Address


Settings: Address Picker]
Alt (while on the destination field)

Set zone GPS for free-typed entries.


Enabled / Disabled by Address Picker setting
found at:
[Admin -> Config -> Settings -> Address
Settings: Address Picker]

Alt + 3

www.icabbi.com

Toggles between hold booking / save booking


for an F1 key press.

iCabbi Dispatch Shortcuts

Alt + L

Lead time input

Alt + q

Displays any current customer notes for phone


number populated in phone number (PH)
booking form field.

F1

Booking save

F1 + shift

Save current booking and keep booking form


information

F2

Pickup field

F2 (twice)

Destination field

F2 + shift

Saves current booking and leave booking form


filled with pickup & destination swapped

F3

Account field

F4

Name field

F5

Time field

F5 (twice)

Day field

F6

Keyword search

F7

Caller ID info page

F8

Recurring & driver exclusion page

F10

Via entry

2.3 After fare is generated


Alt + a

Selects shows the fixed price

Alt + d

Selects the alternative price

Alt + e

Selects the tariff price

2.4 Quick access UI


Alt + a

Driver chat dropdown

Alt + b

Fully booked zones UI

Alt + m

Operator to Driver message UI

Alt + m (twice)

Closes operator to Driver message UI

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iCabbi Dispatch Shortcuts

Alt + n

Staff messages dropdown

Alt + n then n

New Staff Message

Alt + p

Driver penalties UI

Alt + r

Marks any unread staff messages as read &


returns focus to the last booking that was
selected by the operator.

Alt + s

Driver shifts UI

Alt + t

Lists times of last bookings

Alt + z

Pricing UI

Alt + 4

Sends driver message when Operator to Driver


message is displayed.

F9

Function menu

F10

Via popup

F10 + F1

Save via(s)

F10 + F3

An additional via entry

F10 + F4

Split Invoice

2.5 Booking selected


A

Assign booking to driver

Copy booking

Un-pause current booking & dispatch

Edit booking

Manually set push distance

Designate booking to driver

Driver Exclusions popup

Pause booking

Booking decline popup

List driver(s) excluded from booking

www.icabbi.com

iCabbi Dispatch Shortcuts

Split booking

Transfer booking

Set priority of booking

Quick edit popup

Driver availability

Cancel the booking

Print receipt

2.6 Keyword searching


Driver number

Centres map on driver and shows snail trail of


movement. Filters all booking tabs by the
drivers number.

Driver number + b

b = Will process a "Back to base" action for the


current job the driver is on.

Driver number + c

Will call the customer from dispatch.

Driver number + d

Will call the driver (please note phone


integration with PBX is required)
Setup is a chargeable service.

Driver number + f

Logs off the driver

Driver number + I

Driver & vehicle information

Driver number + m

Driver message UI with driver number prefilled

Driver number + n

No show current booking

Driver number + p

Penalty for driver with driver number prefilled

Driver number + q

Driver last actions, messages & vehicle


attributes

Shows available drivers on map

//

Shows booked drivers on map

///

Shows driver on a break or have recently


logged off

////

Shows all soon-to-clear drivers

www.icabbi.com

iCabbi Dispatch Shortcuts

Z+(zone name)

Filters all booking tabs by this zone name

Phone number

Filters all booking tabs by these digits existing


together anywhere in the phone number.

(Minimum of any four consecutive digits)

E.g. 2345 will return bookings with numbers


2345, .2345 or 2345 anywhere in the
phone number
Customer name

Filter any bookings by customer name.

(Minimum of two consecutive letters)

Applies for to Via segments also.

www.icabbi.com