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GOVERNANCE
STRATEGY
AND
PROJECT MANAGEMENT
Governance Definition
General Definition:
Exercise of authority, control
A method, or systems or government or management ,
In other words, good practices, guidelines
One might conclude that governance is a process by which
authority is conferred on rulers, by which they make the rules,
and by which those rules are enforced and modified.
Governance is the processes and practices which define
the strategic operating and decision-making boundaries of
an organization (or organizational unit) and how decisions
are made and implemented
Creelman, J, & Smart, A. RBPM
GOVERNANCE
STRATEGY
Develop the
Strategy
Stage 2
Stage 6
Translate the
Strategy
Test and
Adapt
Stage 5
Stage 3
Align the
Organization
Monitor and
Learn
Stage 4
Allocate resources through
operating plans and
budgets that are explicitly
linked to strategy
Link to
Operations
Execute
Initiatives
Processes
Conduct ongoing
operations and
discretionary projects
1-6
Strategy
Vision
Strategy is:
A plan
PROCESS
RESOURCES
PEOPLE
Shows your
destination
1-7
2. Define Vision
I. STRATEGY
DEVELOPMENT
Vision Statement
3. Strategic Analysis
4. Strategy
Formulation
5. Strategy Mapping
Strategy Maps
6. Measures and
Targets
Balanced Scorecard
7. Strategic
Initiatives
Investment Portfolio
8. Strategy Funding
Stratex
9. Accountability
KEY:
Process
STRATEGIC
PLAN
Methodology
Theme Team
Examples
Characteristics
Mission
Most fundamental reason for
being
Inspirational for people
Easy to communicate
Remains the same over time
Vision
Values
1-9
To Be The
Best
2 3 4 in 5
1-10
1-11
Sustained
Shareholder
Value
Revenue Growth
Customer Perspective
Product/Service Attributes
Price
Quality
Time
Relationship
Image
Relation
Brand
Function
Customer
Management
Processes
Innovation
Processes
Regulatory
and Social
Processes
Human Capital
Information Capital
Organization Capital
To Drive Financial
Success...
Customer
Benefits
Needed to Deliver
Unique Sets
of Benefits to Customers...
Internal
Capabilities
1-13
Profits &
RONA
Grow
Revenues
Customer
Fewer
Planes
On-time
Service
Internal
Objective
Measure
Target
Initiative
What the
How
The level of
strategy performance performance
is trying
against the
or rate of
to
objective is improvement
achieve
monitored
needed
Processes and
programs
required to
reach the
target
Lowest
Prices
Balanced Scorecard
Objective Measure Target
Fast Ground
Turnaround
Fast ground
turnaround
Learning
Ground Crew
Alignment
Action Plan
Initiative Budget
On Ground Time
30 Minutes
Turnaround Cycle
On-Time Departure
90%
Time Optimization
$XXX
Strategic Job
Crew Scheduling
Ramp Agent
Strategic Themes
Strategy Map
Strategic Initiatives
1-15
Board
CEO
Enterprise
Derived
Value
Corporate
Group
Customer
Derived
Value
SBU
SBU
Employees
SBU
SBU
Shareholder
Value
Financial
Perspective
Growth
Production
Quality
Availability
Selection Functionality
Service
Relationship
Innovation
CORE
BUSINESS
PROCESSES
Production
Supply Chain
Customer
Management
Innovation
Social / Regulatory
Process
Partnership
Brand
Customer
Perspective
Image
Customer
Operation
Regulatory &
Management
Management
Social
Process
Process
Process
Internal
Perspective
Human Capital
Information Capital
Organization Capital
Learning &
Growth
Perspective
INTANGIBLE
ASSETS
MANAGEMENT
Human Capital
Organization
Capital
Information
Capital
1-17
Will the objectives be achieved relative to the portfolio of strategic initiatives funded? If
not, then why?
2.
Should the targets and deadlines for completion of these strategic initiatives be
changed?
3.
4.
5.
6.
7.
Time Allocation
Refine Strategic Issues
60%
KEY
30%
10%
10%
Discuss Implications
Review Performance
Review Performance
Time Allocation
10% Actions
40%
Discuss Implications
50%
Review Performance
Q1
Q2
Q3
10
11
Q4
12
&
Adapt
GOVERNANCE
PORTFOLIO
PROGRAM
PROJECT MANAGEMENT
Governance refers to
the set of policies,
regulations, functions,
processes, procedures
and responsibilities that
define the
establishment,
management and control
of projects, programs
and portfolios.
APM Body of Knowledge, 6th edition
It relates to consistent
management, cohesive
policies, guidance,
processes and decision
rights for a given area of
responsibilities
Defined in terms of
mechanism thought to be
needed to promote it
The function is to ensure
that an organization /
partnership fulfill its overall
purpose
Operates in an effective and
ethical manner
Portfolio Management
Program Management
1-26
Portfolio
Portfolios
Programmes
Projects
Projects
Projects
Programmes
Programmes
Projects
Other Work
Projects
Projects
1-27
1-29
INITIATIVE
Initiative Definition
A collection of finite-duration activities, projects and
programs outside of day-to-day work that bring about
change, and are designed to help an organization
achieve its targeted performance.
Kaplan Norton
For Example:
Research and
select new
expansion
markets,
Automate the
whole
manufacturing
process
An Initiative is NOT:
o Business as usual
o NOT the same thing as strategic objectives or
strategic goals
o NOT studies or analytics
For Example:
Pay the salaries
every month,
Do the
maintenance
1-33
General
Economics
Micro-Environment
Customers
Competitors
Emerging
Policy and
Regulation
Strategy Execution
Suppliers
FIRM
Societal
Trends
Substitutes
Disruptive
Technology
Current
Status
The successful execution of strategic initiatives is the way to move from the current to the desired status
1-34
What Is an Initiative?
Initiatives are defined to help close the Performance
Gap.
Loose weight
KPI / TARGET
KPI
Weight
Weight (Kg)
100
gap
80
STRATEGIC
INITIATIVE
Get on a diet
Target
80 Kg
Actual
Target
1-35
Innovation
Waste
Waste
Initiatives
Productivity
Yielding
Results
Sustaining
Half of my initiatives achieve strategic goals. I just dont know which half.
Source: G. Moore presentation at Palladium Balanced Scorecard Summit, November 2005; SAP; McKinsey Quarterly and Palladium research
Initiative Overload
Organizations with over
500 strategic Initiatives
Inability to
prioritize the
initiative pool
Lack of agreement
amongst the top
managers on top priority
initiatives
Lack of Alignment
Initiatives not having
impact on any strategic
objective
Insufficient
resources
Initiatives usually require
extra effort from
organizations
Conflicting
initiatives
Initiatives with different
purposes for the same
objective
Poor project
Management
Capabilities
Time, budget and people
management
1-38
Question:
What is Draining the Value
from your Initiatives?
Discussions
Conclusion #1
In order for the company to deliver
successful projects the executive
management must select good
projects to implement
Conclusion # 2
In order for the company to deliver
successful projects, number of projects
assigned to the company employees must
not exceed some reasonable threshold;
otherwise none of the projects will be
delivered successfully
Module 2