PRITISH KUMAR

: WZ 11C/2A New Shahibpura, Tilak Nagar, New Delhi 110018 INDIA

: 9555930464; : pritishkushwaha@gmail.com

OBJECTIVE
Seeking a challenging position in a professional organization where I enhance my skills and
strength in conjunction with organization goal and objective.
CAREER CONSPECTUS
A result oriented professional with more than 5.5 years OF experience in Marketing,
Business Development, Client Relationship Management and Customer Care.
A keen planner & implementer of demonstrated abilities in devising sales & marketing
activities.
Carrying proven track record of increasing revenues, establishing distribution networks
& creating team work environment to enhance productivity innovatively for reputed
business houses.
Good analytical and communication skills.
Good experience of Search Engine Optimization.
Good knowledge of Quality assurance
Experience in making & publishing dashboard to the operations

PROFESSIONAL EXPERIENCE
Company: Mercer Consulting India Private Limited (May 2011 till date)
Job Profile: Process Developer / ATL - GOSS QA Payment Review team

Roles & Responsibilities:

Responsible for managing a team of Sr. Analyst & Analyst & ensuring their monthly,
quarterly & annual target achievement both in terms of Production as well as TAT.
Responsible for claim transactions peer review before jobs go to treasury.
Giving feedback on a regular basis and conduct meetings with the operations, to bridge
the gaps in the process.
Analyzing and publishing various reports which are beneficial for Operations.
Publishing monthly/weekly Dashboards to the Operations.
Ensuring Process Maps and Standard Operating Procedures are in place and are
regularly updated.
Be on a constant look out for various methods to improve the process and add value to
the process.
Support quality leader in initiatives and other activities.

 Impart trainings to new joiners and buddy-up sessions on live jobs to make them
understand the process.
Communicating with onshore in case of any specific instruction.
Company: Serco India Private Limited (Since Dec09 to May11)
Designation: Key account Manager (Magic Bricks.com)

Roles & Responsibilities:

Setting up meeting with Brokers & Agents.

Understanding client situation and present a relevant product.
Creating & maintaining excellent relationships with clients.
Positively promote the Company, its mission and core values.
Acquire new clients.
Achieving the monthly targets & Promoting business.
Conducting marketing activities for sales lead generation.
Closing the sales call.

Achievements in Serco:
Won Star of the month twice in a year
Company: Aegis (Since Dec08 to Nov09)
Designation: Collection Executive

PERSONAL TRAITS & ATITUDE

Excellent cross-cultural communication skills.
Passion for continuous learning and personal growth.
Highly motivated and driven, with strong desire to excel.

EDUCATIONAL CREDENTIALS:
MBA (Pursuing)
Karnataka State of Open university

B.A. (Social science & Political science) 2007

C.S.J.M. University Kanpur

Intermediate 2004
G.V.P. Ghatampur; U.P. Board Allahabad

Matriculation 2001
SVD Kanpur; U.P. Board Allahabad

Date of Birth: January 01st 1985

Languages Known: Hindi, English
References: Available on Request