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SECOND SEMESTER EXAMINATION : JUNE2013

MFC

MANAGEMENT INFORMATION SYSTEM (AMF 207)


Time: 2 Hrs.

Max Marks. 70

Note:
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All questions are compulsory. Each question carries 1 mark.


Select appropriate answer from option A, B, C and D given against each
question and mark same on the OMR Sheet.

Information systems that monitor the elementary activities and transactions of the
organizations are:
a) management-level systems.
b) operational-level systems.
c) knowledge-level systems.
d) strategic-level systems.
Projections and responses to queries are information output characteristics associated with
a(n):
a) DSS
b) MIS
c) ESS.
d) TPS
Summary transaction data, high-volume data, and simple models are information inputs
characteristic of a(n):
a) DSS.
b) MIS.
c) ESS.
d) TPS
Which of the following individuals typically have less formal, advanced educational degrees
and tend to process rather than create information?
a) knowledge workers
b) executives.
c) systems analysts.
d) data workers
Management information systems usually:
a) serve managers interested in weekly, monthly, and yearly results, not day-to-day
activities.
b) help managers make decisions that are unique, rapidly changing, and not easily specified
in advance.
c) provide managers with a generalized computing and telecommunications capacity that
can be applied to a changing array of problems.
d) perform and record the daily routine transactions necessary to the conduct of business.
Decision support systems usually:
a) serve managers interested in weekly, monthly, and yearly results, not day-to-day
activities.
b) help managers make decisions that are unique, rapidly changing, and not easily specified
in advance.
c) provide managers with a generalized computing and telecommunications capacity that
can be applied to a changing array of problems.
d) perform and record the daily routine transactions necessary to the conduct of business.
Identifying customers and markets using data on demographics, markets, consumer
behaviour, and trends is an example of a(n):
a) operational-level sales and marketing information system.
b) knowledge-level sales and marketing information system.
c) management-level sales and marketing information system.
d) strategic-level sales and marketing information system.
Deciding where to locate new production facilities is a(n) example of a manufacturing and
production information system operating at the:

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a) operational level.
b) management level.
c) knowledge level.
d) strategic level.
Preparing short-term budgets is an example of a finance and accounting information system
operating at the:
a) operational level.
b) management level.
c) knowledge level.
d) strategic level.
Tracking employee training, skills, and performance appraisals is an example of a human
resource information system operating at the:
a) operational level.
b) management level.
c) knowledge level.
d) strategic level.
Assembling a product, identifying customers and hiring employees are:
a) transactions.
b) phases.
c) business processes.
d) business functions.
Which of the following is a network of facilities for procuring materials, transforming raw
materials into intermediate and finished products, and distributing the finished products to
customers?
a) production chain.
b) primary chain.
c) supply chain.
d) distribution chain
Information systems can facilitate supply chain management by:
a) tracking the status of orders.
b) rapidly communicating orders.
c) providing product specifications.
d) doing all of the above.
Enterprise systems support:
a) manufacturing processes.
b) financial and accounting processes.
c) human resource processes.
d) all of the above.
Which of the following uses a vertical industrial network?
a) Coca-Cola
b) Ford.
c) General Motors
d) OASIS.
Which of the following is not a way DSS, GDSS, and ESS support decision making?
a) automate certain decision procedures
b) provide information about different aspects of the decision situation and the decision
process.
c) stimulate decision making by helping managers question decision procedures or explore
different solution designs.
d) generate monthly, hardcopy reports.
Which of the following is primarily a stand-alone DSS that uses some type of model to
perform "what-if" and other kinds of analyses?
a) model-driven.
b) data-driven.
c) Data Mart.
d) data warehouse.
The technology for finding hidden patterns and relationships in large databases and inferring
rules from them to predict future behavior best describes:
a) data warehousing.
b) knowledge acquisition.
c) datamining.
d) data clustering.
Which of the following is NOT a type of information yielded from datamining?
a) Sequences
b) classification.
c) clustering.
d) intelligence
Each of the following is a DSS component EXCEPT:
a) database.
b) software system.
c) user interface.
d) inference engine.
Models that ask "what-if" questions repeatedly to determine the impact of changes in one
or more factors on outcomes best describes:
a) optimization analysis.
b) sensitivity analysis.

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c) forecasting.
d) goal-seeking.
A system with software that can analyze and display data using digitized maps to enhance
planning and decision making best describes:
a) geographic information system.
b) executive support system.
c) demographic analysis system.
d) location analysis system.
An interactive computer-based system to facilitate the solution to unstructured problems by
a set of decision makers working together as a group best describes a(n):
a) group decision-support system.
b) decision-support system.
c) executive support system.
d) geographic information system.
GDSS software tools that allow individuals to simultaneously and anonymously contribute
ideas on the meeting topics are called:
a) electronic questionnaires.
b) tools for voting or setting priorities.
c) electronic brainstorming tools.
d) idea organizers.
A GDSS can enhance group decision making by:
a) improving preplanning.
b) increasing participation.
c) providing documentation of meetings.
d) doing all of the above.
Each of the following is a basic GDSS element EXCEPT:
a) hardware.
b) software tools.
c) a data warehouse.
d) a user interface.
Contingencies affecting the outcome of group meetings include:
a) the design of an electronic meeting system and its technology.
b) the nature of the group.
c) the manner in which the problem is presented to the group.
d) all of the above.
A useful tool used during the electronic meeting activity of idea generation is:
a) group matrix.
b) policy formation.
c) topic commenter.
d) personal productivity.
An information system at the strategic level of an organization designed to address
unstructured decision making through advanced graphics and communications best
describes a(n):
a) decision-support system.
b) executive support system.
c) management information system.
d) group decision support system.

For taking decisions data must be


a) Very accurate
b) Massive
c) Processed correctly
d) Collected from diverse sources.
Data by itself is not useful unless
a) It is massive
b) It is processed to obtain information
c) It is collected from diverse sources
d) It is properly stated.

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Operational information is needed for


a) Day to day operations
b) Meet government requirements
c) Long range planning
d) Short range planning.
Operational information is required by
a) Middle managers
b) Line managers
c) Top managers
d) All workers
Match and find best pairing for a Materials Management System
(i)Developing vendor performance (iv)Strategic information measures

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(ii)Developing vendors for critical (v)Tactical information items


(iii)List of items rejected from a vendor (vi)Operational information
a) (i) and (iv)
b) (i) and (vi)
c) (ii) and (iv)
d) (iii) and (v)
What is grapevine communication?
a) Formal communication.
b) Informal communication.
c) Peer Communication.
d) Backward communication.
Organizations have hierarchical structures because
a) it is convenient to do so
b) it is done by every organization
c) specific responsibilities can be assigned for each level
d) it provides opportunities for promotions

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Which of the following functions is most unlikely in a university


a) admissions
b) accounting
c) conducting examination
d) marketing
The quality of information which does not hide any unpleasant information is known
as
a) Complete
b) Trustworthy
c) Relevant
d) None of the above
The primary storage medium for storing archival data is
a) floppy disk
b) magnetic disk
c) magnetic tape
d) CD- ROM
A management information system is one which
a) is required by all managers of an organization
b) processes data to yield information of value in tactical management
c) provides operational information
d) allows better management of organizations

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Decision support systems are used for


a) Management decision making
b) Providing tactical information to management
c) Providing strategic information to management
d) Better operation of an organization

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Decision support systems are used by


a) Line managers.
b) Top-level managers.
c) Middle level managers.
d) System users
Decision support systems are essential for
a) Dayto-day operation of an organization.
b) Providing statutory information.
c) Top level strategic decision making.
d) Ensuring that organizations are profitable.

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Information is
a) Data
b) Processed Data
c) Manipulated input
d) Computer output
Strategic information is required by
a) Middle managers
b) Line managers

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c) Top managers
d) All workers
Tactical information is needed for
a) Day to day operations
b) Meet government requirements
c) Long range planning
d) Short range planning
In motor car manufacturing the following type of information is strategic
a) Decision on introducing a new model
b) Scheduling production
c) Assessing competitor car
d) Computing sales tax collected.

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A computer based information system is needed because


(i) The size of organization have become large and data is massive
(ii) Timely decisions are to be taken based on available data
(iii) Computers are available
(iv) Difficult to get clerks to process data
a) (ii) and (iii)
b) (i) and (ii)
c) (i) and (iv)
d) (iii) and (iv)
Strategic information is
a) Haphazard
b) Well organized
c) Unstructured
d) Partly structured
Match and find best pairing for a Human Resource Management System
(i)Policies on giving bonus
(iv)Strategic information
(ii)Absentee reduction
(v)Tactical information
(iii)Skills inventory
(vi)Operational Information
a) (i) and (v)
b) (i) and (iv)
c) (ii) and (iv)
d) (iii) and (v).
Which category of computer-based information systems are concerned with supporting the
functional areas of an organisation?
a) End user computing systems.
b) Business information systems.
c) Office automation systems.
d) Expert systems.
Which category of computer-based information systems are concerned with improving
efficiency by applying information technology to common administrative tasks, such as
creating business documents?
a) Expert systems.
b) Business information systems
c) Strategic information systems
d) End user computing systems
MIS need not be compatible with the organizations structure and culture.

a) False.
c) Partialy right.
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Local area network (LAN) is connected through.


a) Cable.
b) Wifi.

c) Through satellite.
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b) True.
d) None of above.

d) None of the above.

The________database model represents all data in the database as simple two-dimensional


tables called relations.
a) Single
b) Relational.

c) Integral.

d) Destructive .

NDBM is the short form of ;a) Network Data Base Model.

b) Network Digital Base Model.

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c) Network Diagonestic Base Model.


d) None of the above.
The different types of models used by DSS are :a) Behavioral model ,
b) Management science model ,
c) Operations research model,
d) All of the Above.
Data Mining is also known as ________ database.
a) Knowledge Discovery.
b) Data Knowledge.
c) Artificial intelligence.
d) None of the above.
The disruption caused by viruses is always harmless or even amusing.
a) True.
b) False.
c) Partialy Correct.
d) None of the above.
The________data base model follows a structured organizational mode.
a) Hierarchical.
b) Modern
c) Management.
d) Operational.
The components of DBMS are:a) DDL ,
b) DML ,
c) Data dictionary.
d) All of the above.
Office Automation System focuses on communication.
a) True.
b) False.
c) Partialy Correct.
d) None of the above.
The functions of the data dictionary are :a) It defines data elements. ,
b) It permits users to know which data is available. ,
c) It helps in scheduling and control.
d) All of the above.
Data mining encompasses a number of technical approaches such as :a) Clustering.
b) Analyzing changes deleting anomalies.,
c) Summarization.
d) All of the above.
DML is the first component of the DBMS.
a) True.
b) False.
c) Partialy correct.
d) None of the above.
MICR is the short form for
a) Magnetic Ink Character Recognition.
b) Magnetic Ink Chart Reader.
c) Magnetic Ink Character Recorder.
d) Magnetic Ink Chartflow Recognition.
The advantages of transistors are they :a) Are portable.
b) Are more reliable.
c) Consume less power.
d) All of the above.
________helps to connect dissimilar networks by providing the translation from one set of
protocols to another.
a) Gateway.
b) Protocol.
c) Token.
d) Wifi.
________ details are given by Management to Marketing Service System.
a) Enquiry.
b) Supplier.
c) Debtor.
d) Manufacturers.
What is the full form of WAN.
a) Wide area network.
b) Weightage area network.
c) Wide era network.
d) None of the above.

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