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PEOPLE MANAGEMENT IN
FACEBOOK INC.
SUBMITTED TO:
SUBMITTED BY:
ARSHIT MAHAJAN
ROLL NO. 15/MBA/SEM 1
Overview
Organizational behavior describes the behaviors and attitudes of employees and the organization as a
whole. Your company's behavior does not just lie in the specific norms for individual and group
behavior and the degree to which those norms are followed. It also matters what actual behavior
patterns achieve for your small business in terms of employee performance and commitment to the
organization. For example, you might wonder whether employee implementation of customer service
policies is producing customer satisfaction.
Group Structures
Your company contains various group structures, such as a leadership group and employee work
teams, that represent the organizational culture. Each group has different rules for membership,
internal procedures and expectations for behavior. A typical group also exhibits patterns of decisionmaking and values that leaders model for group members. A company can have competing groups
internally, such as a tight management culture and a fragmented employee culture battling for control
of policy-making.
External Influences
Managers and workers do not come to work and interact in a vacuum. They are constantly
encountering people from the outside world, including customers and other stakeholders, who also
influence their behavior. It could be helpful to view your company as an open system. Your staff
receive input from the outside world, yet they must achieve some form of equilibrium in the
workplace environment. They must reconcile external influences with what they know of your
expectations for behavior.
Owner Influence
You have an ability as a small-business owner to change the patterns of behavior of individuals and
groups. You want the kinds of behavior that employees exhibit to maximize their contribution to the
organization. For example, you want front-line staff behaviors to wed customers to your brand, so
they become repeat buyers. Do this by using the workings of the organizational culture to
communicate new expectations to your staff. Examples of workings are control systems,
organizational structures and routines. Some small-business owners do what big companies do: they
shake things up, such as improving an internal system of quality control by bringing in outside
analysts or changing the company structure to put employees in more effective groups.
Culture
When new employees join your company, the way they behave is influenced by the organizational
culture. People are social beings and strive to fit in to the environment around them. If your company
culture encourages employees to speak up without fear of reprisal, new employees will gain
confidence in expressing their ideas, whereas if the culture is to shoot the messenger, new employees
will soon learn to keep their opinions to themselves. You can influence company culture by being
clear about your vision and values and putting them into practice on a daily basis.
Motivation
While the need to earn a salary ensures people will show up for work, organizational behavior
suggests that employees need to be motivated to perform to the best of their ability. Employees are
most likely to be motivated when they see a clear link between the effort they put in and the reward
that they receive. Rewards must be seen as fair and equitable in order to inspire employees to work
hard. Managers can motivate employees by setting realistic, achievable goals and measuring
attainment. Achievement of these goals should be rewarded, either through recognition from the
manager or financially.
Decision Making
Whether at the organizational or individual level, decisions are made by human beings.
Organizational behavior influences the decisions that people make. Companies with robust, effective
communication mechanisms enable managers and employees to make informed decisions, because
they understand the business context. The organization's approach to risk will determine the extent to
which managers and employees feel comfortable taking risks in their decision making. Innovation
and creativity are more likely to be stimulated in organizations that encourage informed risk-taking.
Change Management
All companies must respond to changing markets, technical advances and customer demands if they
are to survive. However, employees often prefer the familiar ways of doing business, making it
difficult for them to change and adapt. Companies can manage change effectively by understanding
organizational behavior. The need for change should be openly discussed, with the opportunity for
employees to ask questions. Managers must be seen to buy in to the change. Key employees who may
be resistant to change should be sought out and persuaded of the benefits of change.
INTRODUCTION
Facebook is an online social networking service headquartered in Menlo Park, California. Its website
was launched on February 4, 2004, by Mark Zuckerberg with his Harvard College roommates and
fellow students Eduardo Saverin, Andrew McCollum, Dustin Moskovitz and Chris Hughes.[8] The
founders had initially limited the website's membership to Harvard students, but later expanded it to
colleges in the Boston area, the Ivy League, and Stanford University. It gradually added support for
students at various other universities and later to high-school students. Since 2006, anyone who is at
least 13 years old was allowed to become a registered user of the website, though the age requirement
may be higher depending on applicable local laws.[9] Its name comes from a colloquialism for the
directory given to it by American universities' students.[10]
After registering to use the site, users can create a user profile, add other users as "friends", exchange
messages, post status updates and photos, share videos and receive notifications when others update
their profiles. Additionally, users may join common-interest user groups, organized by workplace,
school or college, or other characteristics, and categorize their friends into lists such as "People From
Work" or "Close Friends". Facebook had over 1.18 billion monthly active users as of August
2015.[7] Because of the large volume of data users submit to the service, Facebook has come under
scrutiny for their privacy policies. Facebook, Inc. held its initial public offering in February 2012 and
began selling stock to the public three months later, reaching an original peak market capitalization of
$104 billion. On July 13, 2015, Facebook became the fastest company in the Standard & Poors 500
Index to reach a market cap of $250 billion.[11]
Facebook evolved from a small company to a global corporate icon with thousands of employees. In
order to meet growing business needs, Facebook opened new offices globally. However, some
analysts felt that balancing growth and preserving its corporate culture was a big issue for Facebook
as the company was expanding rapidly and was preparing to shift is global headquarters to a more
corporate location.
Issues:
Study the corporate culture at Facebook and examine its key elements
Understand the relationship between culture and innovation
Understand the importance of transparency and openness in an organization
Analyze the various work life benefits offered by Facebook to its employees and how these
contributed to its becoming an employer of choice
Analyze the challenges before Facebook in preserving its culture and helping it evolve as it
continues to grow at a fast pace
Explore ways in which Facebook could balance growth and preserve its corporate culture.
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Free barbecue
Even though the Silicon Valley isnt in Texas, who doesnt love barbecue? Facebooks open-pit
barbecue is particularly compelling because it is centrally located, and as a result, the smoke from the
barbecue waffles throughout the campus making employees think of barbecue. You simply cant miss
it. Of course the barbecue is free but the best feature is that the BBQ shack is in the middle of an open
courtyard, where employees can collaborate while in line and then sit in the California sun and eat on
picnic tables and chairs.
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quickly realizing that the smart phone would eventually become the dominant platform. And in a
period of less than two years, the company made a successful shift so that its product is now primarily
accessed through the mobile platform and the smart phone. To make the 180-degree shift even more
impressive, the advertising revenue from the mobile platform is now becoming a larger part of
Facebooks profit. The culture has also survived the loss of significant revenue from the decreased
popularity of Facebook-based games from Zynga.
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completed degree gives it a chance to land top talent long before other firms, which must wait until
after they graduate.
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recruiters typically ask a gathered group of employees to think about all their friends to see if some of
them would be great engineers for Facebook (where Ninja is their name for an exceptional engineer).
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BIBLIOGRAPHY
www.facebook.com
https://en.wikipedia.org/wiki/Facebook
https://www.facebook.com/facebook/info?tab=page_info
http://www.eremedia.com/
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