D

UANE G. MARTIN, M.D.

Gilbert, AZ 85296 | (480) 503-0874/(480) 529-6159 | dmartin481@gmail.com

Accomplished, versatile and effective Medical Professional with extensive clinical experience including expertise in
all aspects of Medical Management, Administrative Medicine, Admissions, and Consulting with specialization in
Otolaryngology and Cosmetic Surgery fields. Recognized for exceptional leadership and ability to manage medical
administration including Staff Training, Resource Allocation, Budget Control, Patient Relations, Case management
and Case Reviews. Proven communicator, fostering relations with management, team members, health insurance
providers, and patients, consistently achieving and exceeding efficiency, quality, and service goals.

Case Management
Patient Relations
2nd Level Appeal Case Reviews
Resource Management
Treatment Planning

Clinical Services
Data Collection & Analysis
Presentations & Publications
Peer Review & Training
Quality Assurance Improvement

Continuity of Care
Drug Utilization Review
Inventory Control
Risk Management
Medical Management

P ROFESSIONAL E XPERIENCE
KACHINA MEDICAL CONSULTANTS Oro Valley, AZ
Senior Medical Director
2014-7/2015
Trained and managed over 13 clinical consultants and staff, improving overall productivity by 40% and
maintaining 90% in employee retention rate
Oversaw executive functions including second level appeal and ALJ case assignments
Drafted multiple policy and case performance manuals including Home Health, SNF, and 2 MN Rule manuals,
significantly boosting staff performance quality
Managed monthly data analysis of consultant performance data, Maximus overturn, IRR, and ALJ hearing data
Maintained meticulous records of all assignments and medical director duties, ensuring accurate and efficient
billing of clients based on contractual agreements
EXECUTIVE HEALTH RESOURCES Newtown Square, PA
Medical Director/Physician Advisor
2012-2014
Concurrently served as medical management as well as clinical resource and consultant to over 50 contracted
hospitals and healthcare organizations across the western region of the United States
Provided medical service, level of care, and compliance to case management and hospital medical staff
averaging 24 patients per day
Directed Inpatient and Outpatient admission, positively impacting resources and hospital reimbursements
Educated and organized training to hospital staff physicians, identifying and resolving quality issues
INVESTOOLS: MASTER INVESTING PROGRAM/TD AMERITRADE DIVISION Omaha, NE
ENT Facial Plastic Surgeon (Phoenix Surgical Associates)
2006-2011
Performed office-based cosmetic surgical procedures at LifeStyle Lift Center to an average of 100 monthly
clients, and increasing center revenue by 30%
Received numerous positive client feedback with 20% increase in clientele from referrals
PINNACLE MEDICINE/NEXTCARE URGENT CARE CENTERS Phoenix, AZ
Staff Physician
Provided general treatment to an average of 44 daily patients in a high volume environment
Collaborated with staff of 4 members, providing mentorship when needed

2003-2005

CIGNA HEALTHCARE CORPORATION Phoenix, AZ

Medical Director
2003-2004
Oversaw medical and resource utilization management, improving quality of care, access, and services
Served as otolaryngology specialty consultant for Level II appeals
Appointed National Medical Chair of CIGNAs durable medical equipment (DME) project
Designed training tools for CIGNA medical directors, facilitating company-wide uniform DME decision making
Coordinated CIGNA's national insulin pump project, resulting in $350K savings within first six months
Instituted screening programs for home health services and custom wheelchairs, with substantial savings

AVENTIS PHARMACEUTICALS New Brunswick, NJ

Speaking Consultant
Educated over 200 peer physicians on new medications and outcomes
Developed and delivered countless presentations on a variety of allergy prescriptive drugs

2002-2003

CITIZENS GENERAL HOSPITAL New Kensington, PA

Chief of Otolaryngology
1990-2000
Chairman Department of Surgery
1997-1999
Vice Chairman Department of Surgery
1995-1997
Enhanced Quality Assurance Program by 20% for all major surgical procedures
Established standards for surgeon conduct in operating room, resulting in significant positive changes within
three months of implementation

A DDITIONAL E XPERIENCE
Managing Physician WEST PENN ALLERGY AND ENT ASSOCIATES
Successfully managed operations of busy ENT surgical practice with two office locations specializing in facial
cosmetic, reconstructive, and endoscopic sinus surgery
Oversaw office staff of seven while servicing an average of 25 daily patients in the areas of facial plastic
surgery, rhinology, head and neck surgery, environmental allergy, and otology

Clinical Instructor DEPARTMENT OF OTOLARYNGOLOGY (University of Pittsburgh School of Medicine)

Taught a total of 40 supervised otolaryngology residents in clinic and operating room
Member of numerous committees at Western Pennsylvania Hospital (Pittsburgh, PA) including Procedure
Review Committee, Operating Room Committee, and Executive Committee
Executive Committee Member at Citizens General Hospital (New Kensington, PA)
Awarded Residents Distinguished Teacher Award at Western Pennsylvania Hospital (Pittsburgh, PA), 1993

E DUCATION & A CCREDITATIONS

Otolaryngology, Head, and Neck Surgery Residency | State University of New York (Dept. of Otolaryngology)
Surgical Internship, PGY year 1 | Western Pennsylvania Hospital (Dept. of Surgery)
Medical Doctor (MD) | University of Pennsylvania (School of Medicine)
Certified Fellow, American Academy of Otolaryngic Allergy
Board Certified, American Board of Otolaryngology

P ROFESSIONAL A FFILIATIONS
Chi Delta Mu Medical Fraternity
National Medical Association
American Medical Association
Fellow, American Academy of Otolaryngic Allergy
Fellow, American Academy of Otolaryngology, Head and Neck Surgery

P UBLICATIONS & D IDACTICS

Martin D., Bartynski W., Comparison of Plain Radiography with CT Scans in Benign Inflammatory Sinus Disease.
(Publication Pending)
Martin, D., Caliguri, M., A Case Report of Dentures Lodged in the Human Larynx Acting as a Foreign Body,
Journal of Maxillofacial Surgery. (1983)
Presented numerous medical presentations to various audiences including physicians, residents, nurses, and
general public in fields of otolaryngology, allergy, and environmental medicine and life extension

Duane G. Martin

(480) 503-0874/(480) 529-6159

dmartin481@gmail.com