TOTALLY HR: RIGHT PEOPLE, RIGHT SKILLS, RIGHT WORKFORCE

TOTALLY HR

RIGHT PEOPLE, RIGHT SKILLS, RIGHT WORKFORCE

SATURDAY 23 JANUARY 2016

KEDRON WAVELL SERVICES CLUB
375 Hamilton Road, Chermside
REGISTRATIONS START AT 8.30AM

Registrat ions
C lose

AY
WEDNESD
RY
13 JANUA
2016

PHONE 1800

112 585

info@workforce.org.au
www.workforce.org.au

The Inclusion and Professional Support

Program is funded by the Australian
Government Department of Social Services.

Proudly funded and

supported by the
Queensland Government

About the Event

How much time do you spend undertaking HR
activities in your work?
As leaders, manager or administrators often
the HR function is allocated a small component
of our work week but it can become a huge
component draining both your time and your
emotional energy.
This one day forum will explore a wide range
of HR topics from recruiting the right people
to performance management, supporting staff
wellness and everything in between. Totally
HR, will kick with a great keynote from Rob
Redenbach, streetwise leader, corporate and
teamwork strategist speaking on his insights into
leadership, conflict and human resources. You
will then have the opportunity to engage in three
of 11 great workshops of your choice.
All sessions are practical and engaging and
will leave you feeling confident, energised and
ready a big year ahead.

This one day forum is great for anyone

looking to expand their knowledge and
build their confidence in human resources
management. Whether you are a HR
professional, a service manager, an
administrator or someone who is simply
interested in HR, this forum has something
for you.

Limited travel and accommodation

contribution subsidies are offered to support
those in eligible services* from regional and
remote areas to participate in this event.
Applications for subsidy support will close
on Friday 18 December 2015 and approval
notifications will be emailed to applicants on
Monday 21 December 2015.
Amounts allocated will depend on the
number of applications received.
Please complete the subsidy application form
and send in with your completed registration
form. The subsidy application form can be
found at www.workforce.org.au.
* Eligible services include Outside School
Hours Care, Family Day Care, In Home Care,
Occassional Care, Budget Based and CGB
Kindergartens. Long Day Care Services (only
new (not purchased) services that received their
approval after 13 June 2014) are eligible.

This forum will also have a data space

available for participants to explore
analytics and insights for the health and
community services sector.
Analytics and insights consistently deliver
significant value - strategic to tactical,
top-line to bottom-line - to the organisations
and executives who use it. Organisations
worldwide in business, health care, and the
public sector are realising powerful benefits
from analytics and insights.

C ost

SUBSIDISED COST

FULL COST

$66 (GST free)

$275 (Inc GST)*

$330 (Inc GST)*

See Registration Form for eligibility

* Early Bird Discounted fee

applicable to full costs booked and
paid prior to 12 December 2015.

*If booked and paid for after

12 December 2015.

PHONE 1800

112 585

info@workforce.org.au
www.workforce.org.au

The Inclusion and Professional Support

Program is funded by the Australian
Government Department of Social Services.

Proudly funded and

supported by the
Queensland Government

Workshops

RIGHT PEOPLE

RIGHT SKILLS

RIGHT WORKFORCE

WHO ARE THE RIGHT KIND OF

PEOPLE?

GETTING COMFORTABLE IN THE

DISCOMFORT

SUPPORTING A WELL WORKFORCE WHATS MY ROLE?

More often than not, we can talk very

well about our organisational values but
sometimes struggle to find staff with the
personal and behavioural characteristics that
match. This session will explore how you
can better use your stated organisational
values and desired organisational culture
to identify and assess the behavioural
attributes that are going to make the greatest
contribution to your organisation.

This session will explore performance

appraisals, performance management
and grievances and the similarities and
differences and the importance of knowing
the difference. It is hard, it does take skill
and this session will set you on the right
path.

There is strong evidence that shows the

links between happiness, motivation and
effectiveness at work. This session will
explore some simple and creative ideas
that you could implement at work to support
happy, motivated and well workforce.

Presenter: Stacy Field

A PHILOSPHY TO GUIDE OUR HR
PRACTICE
A meaningful service philosophy does not
only guide your pedagogical practice.
It can be a tool for recruiting the right
people, engaging with staff and managing
performance. This session will explore how
a meaningful service philosophy can be
your guide in terms of everything HRM.
Presenter: Lee Gane
HOW TO STRIKE GOLD
Attracting the right people to your
organisation in a competitive labour market
will not get any easier and traditional
approaches to attracting quality staff simply
wont do anymore. This session will explore
some creative and strategic approaches to
finding the right people and ensuring they
want to work for you.
Presenter: Stacy Field and Louise
Villanova
WHEN WORKING WITH PEOPLE IS
YOUR JOB BUT WORKING WITH
YOUR PEOPLE ISNT EASY
HR is a tricky role that must balance
responsibility for policies, procedures and
processes with high level people skills. This
session will focus on steps you can take
to feel more comfortable with the people
component of your role.
Presenter: Beth Dwine
HOLD ON TIGHT OR LET THEM
LOOSE?
Research shows that employees now stay
with an employer for an average of 2
years. This presents both challenges and
opportunities for organisations in terms of
consistency and quality of practice. This
session will focus on approaches to slowing
down, living with and making the most of
your staff turnover.

Presenter: Beth Dwine

THE ART OF HOSTING MEANINGFUL
CONVERSATIONS
This session is experiential with the
opportunity to practice some simple
strategies for engaging in meaningful
conversations. These can be applied to
team meetings or other group processes.
Presenter: Jan Ungerer

MENTAL HEALTH ISSUES AT WORK WHATS MY ROLE?

This session will give you tips on how to
support a staff member experiencing mental
health issues. It will explore issues such as
common mental issues, confidentiality and
referrals. It will also explore what is helpful
and what is not in terms providing emotional
support.
Presenter: Sharon Stocker

DOMESTIC VIOLENCE: WHAT CAN I

DO AND WHATS MY ROLE?
This session will give you tips on how
to support a staff member experiencing
domestic violence. It will explore issues such
as confidentiality, safety procedures and
referrals. It will also explore what is helpful
and what is not in terms providing emotional
support.
Presenter: Betty Taylor

YARNING TOWARDS CULTURAL

COMPETENCE
This is an interactive session focussed on
how you can use Deadly Cards as a tool
for building a more inclusive workplace. The
Deadly Cards are designed to encourage
personal engagement in understanding the
importance of Aboriginal and Torres Strait
Islander inclusion.
Presenter: Rona Scherer and Tara
Franks

Keynote Speaker
ROB REDENBACH
Rob is a streetwise leader who has taught both physical and non-physical conflict
resolution programs to Nelson Mandelas Presidential Protection Unit and provided
specialised risk-management services to aid workers in the Middle East. Rob has
transferred the strategies of elite security to business and leadership. He supports
leaders and teams to:

Reduce conflict and improve cooperation

Communicate with significantly greater confidence

Enhance teamwork, trust and mutual respect

Manage external pressure and internal doubt

Rob uses humour, experience and hard facts to entertain and educate even the
most discerning of audiences.

Presenter: Stacy Field and Louise

Villanova

PHONE 1800

Presenter: Jan Ungerer

112 585

info@workforce.org.au
www.workforce.org.au

The Inclusion and Professional Support

Program is funded by the Australian
Government Department of Social Services.

Proudly funded and

supported by the
Queensland Government

The Speakers

RONA SCHERER

DOUG EVANS
Doug Evans is the CEO of the Workforce Council. Doug has
worked in a range of business models including Global Consumer
Companies, NFP, and member based organisations. He has
also worked in retail and service businesses across a number
of industries including pharmaceuticals, Fast Moving Consumer
Goods, sport, and charitable organisations. Doug has a strong
commitment to working collaboratively, compassionately and with
high integrity, and he is passionate about strengthening the health
and community services.

BETH DWINE
Beth Dwine has over 15years experience in the government,
not-for-profit and private domains of the Human Service Sector as
a qualified Social Worker, specialising in team development and
leadership. In her current role as a Consultant with the Workforce
Council, Beth brings her experiences in practitioner development,
ethical practice in action, dealing with team complexity and
strategic planning for high performance. Beths practice is informed
by Strengths-based perspective focussed on generating healthy and
sustainable change at the individual, organisational and sector
level.

STACY FIELD
Stacy Fields expertise in advising and guiding organisations to plan
their workforce is of particular value at this time, helping clients go
from an uncertain future to one they are prepared for, putting her
in high demand. Stacy is passionate about the community services
sector and those working in it, and is motivated by developing
creative and innovative approaches to growing, sustaining and
developing our industrys workforce.

JAN UNGERER
Jan Ungerer has a wealth of experience in the human services
area, having worked across a range of community, educational
and business contexts and in a variety of roles including, Early
Childhood Teacher, Senior Project Officer for National Disability
Services, Learning & Development Coordinator, presenter, freelance
facilitator, and workplace trainer. Jans practice is informed by
the frameworks of Appreciative Inquiry and dialogue based
methodologies. Jan is an apprenticing steward connected with the
Art of Hosting worldwide network.

LOUISE VILLANOVA
Louise Villanova has been employed at the Workforce Council
since 2010. Louise brings with her over 20 years experience from
a range of sectors within Community Services. Through much of
this time Louise has had a focus on building the capacity of the
community services industry through sector development and more
recently workforce planning. Louises work is currently focussed on

Rona Scherer comes from the Kuku Yalanji (Salt water) and Mamu
(Rainforest) peoples of Far North Queensland, having a strong and
active role in her homelands. She comes with diverse experiences
ranging from administration, working with children to curating art
exhibitions and facilitating workshops. Rona also sits on the Board
of Mullen Bun Goon for the Mamu Tropical Skywalk in Far North
Queensland. At present, Rona works for the Workforce Council as
a Workforce Consultant delivering inclusive practice workshops to
chidrens services, health and community services.

LEE GANE
Lee draws on many years of practical experience in the Education
and Care sector, sharing a wealth of knowledge, skills and
expertise drawn from her lived experiences in a range of roles
across Education and Care. As an Educator, Early Childhood
Teacher, Director, Approved Provider and Validator. Lee is driven
and passionate about working in partnership with Education and
Care professionals to build on existing knowledge and skills. With
a commitment to play based pedagogy in Education and Care
through strengths based approaches. Acknowledging that to build
a sustainable Education and Care workforce well equipped to
educate and nurture childrens Belonging, Being and Becoming
we need to work in partnership with educators to connect with our
values, beliefs and practice framework, to be able to advocate,
motivate and co create the future for education and care we aspire
to.

SHARON STOCKER
Sharon is an Emotional Wellness Leader who has worked on
several projects in the community health and non-government
sectors and she approaches health and wellness as an outcome
of mental health issues. She has been involved in mental health
and wellness for 10 years and has attended over 60,000 hours of
personal development.
Currently, Sharon works as a freelance trainer, peer mentor and
coach while also facilitating a community based crisis intervention
program called Emotional CPR. She has a passion for music,
dance and yoga and is continually inspired by her children and
husband.

BETTY TAYLOR
Betty has worked across the domestic violence sector for the past
28 years. She was the founding Manager of the Gold Coast
Domestic Violence Prevention Centre, chaired the Queensland
Domestic Violence Council for 2 terms and has been an active
member of the Domestic Violence Death Review Action Groups
since its formation in 2004. Betty has written several training
manuals including Developing a Workplace Response to Domestic
Violence. This manual was re-published by the Office for Women
in Canberra and was circulated to several national companies to
assist with the development of domestic violence workplace policies
and responses. For the past ten years, Betty has delivered domestic
violence training to various organisations across Queensland.

leadership, inclusion and workforce development.

The Workforce Council acknowledges Aboriginal and Torres Strait Islander peoples as the original inhabitants of Australia and recognises these unique cultures as part of
the cultural heritage of all Australians. We pay our respect to the Elders of this land; past, present and future.

PHONE 1800

112 585

info@workforce.org.au
www.workforce.org.au

The Inclusion and Professional Support

Program is funded by the Australian
Government Department of Social Services.

Proudly funded and

supported by the
Queensland Government

BNE - AK 9889

PSC STATEWIDE CALENDAR

REGISTRATION FORM & TAX INVOICE

ABN: 32 330 317 817

Totally HR: Right People, Right Skills, Right Workforce

Saturday 23rd January 2016
Kedron Wavell Services Club, Hamilton road, Chermside
ROUND 1
9890

Registration from 8.30am

ROUND 2

Who are the right kind of people?

9894

How to Strike Gold

9891

A Philosophy to guide our HR practice?

9895

When Working with People is your Job but Working with Your People isnt Easy

9892

Getting Comfortable in the Discomfort

9896

The Art of Hosting Meaningful Conversations

9893

Supporting a Well Workforce whats my role??

9897

Mental Health Issues at Work What do I need to know?

ROUND 3
9898

Hold on tight or let them loose?

9899

Domestic Violence: what can I do and what's my role?

9900

Yarning towards cultural competence

Name

Please number your preferences 1 to 4 (or 3) for each of the

rounds. Places are limited, we will endeavour to allocate your first
preference. If a session is full your secondary preferences will be
allocated.

Registrations Close Date: Wednesday 13th January 2016

Early Bird Close Date: Friday 11th December 2015

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