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Annexure

PAKISTAN STATE OIL COMPANY LIMITED


CORPORATE PROFILE
Pakistan State Oil Company Limited (PSO) is the oil market leader and one of the largest companies in
Pakistan. Its overall market share1 is 64%, comprising 75.5% share in Black Oil and 55.7% share in White
Oil. PSO is engaged in import, storage, distribution and marketing of various petroleum products,
including Mogas, HSD, Fuel Oil, Jet Fuel, LDO, SKO, LPG, CNG and petro-chemicals.
EXCELLENCE IN CUSTOMER SERVICE
PSO serves a wide range of customers throughout Pakistan, including retail, industrial, agricultural,
aviation, marine, and government/defence sectors. Professionals at PSO strive for providing unmatched
and diverse services to the customers in line with best international practices. PSO also has the largest
distribution network in the country with 3,500 outlets servicing the automotive sector. PSO also provides
Jet Fuel to refueling facilities at 9 airports in Pakistan and ship fuel at 3 ports. The company also provides
fuel to more than 2,000 industrial units and business houses across the country. PSOs 9 installations and
22 depots have a storage capacity in excess of one million metric tons and represents nearly 74% of the
total oil storage capacity of the country.
PSOs New Vision Retail Outlets (NVROs) are equipped with the most modern facilities, including car
wash, electronic dispensing units, convenience stores, business centers, ATMs and internet facilities.
Widely acclaimed for its innovation and technology-driven initiatives, PSO has revolutionized the
concept of fueling through introduction of plastic cards. These credit cards are specifically designed for
business entities and as well as individuals targeting their needs and offering benefits such as added
flexibility, convenience and time-saving. In pursuit of continuous improvement and excellence, PSO
recently launched the chip-based Smart Card format which is an upgraded technology offering a wide
range of features and benefits. The launch of smart cards is yet another step in providing customers with a
complete and secure Fuel Management Solution. As part of Non Fuel Retail activities, the company has
entered into various strategic alliances with international food chains, banks and courier services.
For efficient handling of customer complaints, queries and suggestions, PSO has a 24-hour Customer
Service Center furbished with state-of-the-art Customer Relationship Management module.
An attractive and comprehensive PSO website (www.psopk.com) is available as a source of PSO-related
news and information.
TOTAL QUALITY CONTROL
PSO has been meeting the countrys fuel needs by merging sound business sense with national obligation.
In order to satisfy the customers needs while ensuring the highest quality of products and services, PSO
has introduced total quality management system in its operational activities. Consistent conformance to
prescribed standards and specifications across the whole range of activities from receipt, storage,
transportation and delivery of products is the cornerstone of PSOs quality management system. In
1

FY13

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Disclaimer: This profile of PSO (the Company) is provided for introductory and informational purposes only and neither the
Company, nor any of its employees or representatives is liable for the accuracy or completeness of the information contained
herein. This profile does not comprise an offer to sell or a solicitation of an offer to buy any securities of the Company and
should not be relied on for purpose of making an investment or business decision with respect to the Company.

PSO Corporate Profile

addition to quality assurance in upkeep and maintenance of existing facilities, compliance with quality
standards is ensured in development of new facilities across the country.
HEALTH, SAFETY AND ENVIRONMENT
PSO has been actively engaged in multiple activities designed to enhance organizational awareness on the
key issues of health, safety and environment. These include but are not limited to Sustainability of Risk
Management System, Contractor Safety Management System, Road Transport Management System and
HSE trainings & awareness programs, Asset Integrity & Process Safety Management etc.
The Company is continuously taking proactive steps at its facilities to conserve precious energy thus
achieving the desired energy conservation plans and targets resulting in improved production efficiency
as well as minimization of costs.
BIO-FUELS
PSO as part of its Biodiesel initiative is promoting biodiesel production and its application through
commercial Jatropha plantation. PSO has completed initial project life cycle (from Jatropha seed sowing
to its use). PSO plans to implement this project through using countrys marginal/barren land, avoiding
competition with food crops, using non-edible plant seeds as feed stock, selecting plants which needing
less water, utilizing organic fertilizers and minimizing the usage of chemicals. PSO has worked in close
coordination with Alternate Energy Development Board for their technical assistance and provision of
seeds along with transesterification unit for R&D work in the formation of biodiesel. The predevelopment works are under way for initiating a project of commercial plantation of Jatropha Curcas on
5000 acres.
CORPORATE SOCIAL RESPONSIBILITY
Due to the importance PSO places on Corporate Social Responsibility, the company participated in
various activities and provided support and assistance targeting health, education, social and national
areas.
PSO as a responsible corporate citizen partnered with various institutions involved in health sector like
Marie Adelaide Leprosy Centre, the Kidney Centre, Jinnah Postgraduate Medical Centre, National
Institute of Cardio Vascular Diseases, Children Cancer Foundation, etc. In education, the company
supported The Citizen Foundation, Ummed Foundation, Lahore University of Management Sciences and
several other national institutions.
PSO has undertaken a wide range of initiatives to support several social, health-care, environment and
educational programs. Such initiatives include instituting gold medals, cash awards and scholarships for
top students of leading professional institutes, providing moral and financial support in form of donation
on compassionate basis to charitable institutions, supporting Citizen Police Liaison Committee and
sponsoring road awareness programmes like Karavan Karachi for the children.

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Disclaimer: This profile of PSO (the Company) is provided for introductory and informational purposes only and neither the
Company, nor any of its employees or representatives is liable for the accuracy or completeness of the information contained
herein. This profile does not comprise an offer to sell or a solicitation of an offer to buy any securities of the Company and
should not be relied on for purpose of making an investment or business decision with respect to the Company.