GARWARE INSTITUTE OF CAREER EDUCATION AND DEVELOPMENT

(Recognised by the University of Mumbai)

REGISTERED OFFICE:
University of Mumbai
Vidyanagari, Kalina, Santacruz (East) Mumbai 400098
Maharashtra, INDIA
Phone: 91-22-26530264/26530258
E-mail : director@giced.mu.ac.invsnl.com
Website: mu.ac.in/garware

POST GRADUATE DIPLOMA IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Recognised by the University of Mumbai.

February 2014

University of Mumbai
GARWARE INSTITUTE OF CAREER EDUCATION AND DEVELOPMENT
Ordinance, Regulations and Syllabus Relating to the

O.5740 COURSE TITLE: POST GRADUATE DIPLOMA IN LOGISTICS AND SUPPLY CHAIN
MANAGEMENT
(Introduced with effect from the Academic Year 2014)

Preamble:
Set in motion by intense competition and globalization, coupled with liberalization, both private
and public firms are forced to commit themselves to not only making the right material of right
condition available to their customers, but also doing so at the right time, place and economic cost
be it a product or service.
With the evolving business environment creating a strong demand pull for quality and efficient
logistics services, core steps to enable a stronger infrastructure such as development of skill sets
are necessary.
The required pace of efficiency and quality improvement will force logistics service providers to
develop their capabilities faster than ever before in order to retain a competitive edge, especially in
this market where skills are the key factors to distinguish one selves. Logistics is an important
tool to achieve competency to link enterprise to customers and suppliers.

Objective:
To equip the students with various methods, practices and techniques of supply chain processes both in the
manufacturing and service sector; and attain necessary skills.
18.2.5 COURSE TITLE : POST GRADUATE DIPLOMA IN LOGISTICS AND SUPPLY CHAIN
MANAGEMENT.
R .5821 Duration :

Two Years (Four Semesters Part time)

R .5822 Intake Capacity :

60 (Sixty one Batch)

0.5741 Eligibility:

Graduate in any faculty.

0.5244 Admission Procedure:

Admission on the basis of Written Test and interview.

Teachers Qualification:

Industry Experts

Fees:

Rs.60000/- for all four semesters plus admission, test, eligibility,

registration, etc.

Coverage:
The course provides an in depth study of SCM processes in both the manufacturing as well as the service
sector. It also focuses on the latest trends in logistics and SCM chain and provides a complete knowledge
on the domestic as well as the international front.

Career Scope:
The employment opportunities are: in national and international logistics manufacturing, marketing and
retail chains, in various functions: Warehousing, Supply Chain, integrated transportation, consultancy etc.
Logistics business as transportation is in existence for long and has excellent opportunities with integration
of outsourced functions added to it

Architecture of the Course:

20 Theory Subjects + Project

Semester I : Start August. 4 months. Exam 20th December onwards
Number of weeks in Semester I 18 weeks
Results: February
Supplementary Exam for Semester I : March
Semester II: Start January. 4 months. Exam 20th May onwards
Number of weeks in Semester II 14 weeks
Results: August
Supplementary Exam for Semester II : September
Semester III: Start July. 4 months. Exam 20th December onwards
Number of weeks in Semester III 18 weeks
Results: February
Supplementary Exam for Semester III : March
Semester IV: Start July. 4 months. Exam 20th May onwards
Number of weeks in Semester IV 18 weeks
Results: August
Supplementary Exam for Semester IV : September
Project Work During Semester IV.
Project submission 31st May.
Viva Voce Exam June.
Results: August
Supplementary + Project + Viva: September

R. 5823 Standard of Passing :

1. The minimum percentage required for passing will be 50% in each component (internals and externals)
in each paper.
2. Evaluation : 60% periodic evaluation (class assessments) , 40% semester end examination.
3. Grading system :
75-100
65-74
60-64
55-59
50-54
<50

O grade
A+ grade
A grade
B+ grade
B grade
FAIL

4. Semester-end Examination will be conducted at the end of Semesters. A student who fails in
some subjects can join the next semester. A supplementary examination will be conducted in
September for all subjects of Semester II & IV and March for all subjects of Semester I & III for
students to clear subjects in which he/she has failed. Old batch students must ensure that they collect the
hall tickets before January 31st to appear for exams in March and May and July 31 st to appear for exams
in September and December.
5. Term & Periodic Assessment Marks can be carried forward.

6. All semester end examinations will be of 2 hours duration.

EXAMINATION PATTERN
( TOTAL MARKS :- 2200 TOTAL CREDITS 49 )

Paper

Internals

Externals

Credits

Subject
SEMESTER I

Principles of Management

60

40

Supply Chain Management: Introduction

60

40

Financial Management

60

40

Legal & Regulatory Architecture

60

40

Supply Chain Process & Relationships

60

40

300

200

17

SEMESTER II
6

Business Environment

60

40

Transportation

60

40

Marketing and Sales

60

40

Information Technology

60

40

10

Inventory Planning and Purchasing Management

60

40

11

Warehousing

60

40

360

240

18

SEMESTER III
12

Quality Management

60

40

13

Quantitative Techniques

60

40

14

Logistics in Global Economy

60

40

15

Import Export Policy and Documentation

60

40

16

Production & Operations Management

60

40

300

200

17

SEMESTER IV
17

Recent Developments in Logistics

60

40

18

Human Resource Management

60

40

19

Logistics System Design & Administration

60

40

20

Business Ethics

60

40

21

Project + Viva

100

22

Viva based on project

100

360

15

240

SUBJECT-WISE SYLLABUS
SEMESTER I
Paper
I

Subject
PRINCIPLES OF MANAGEMENT
Management: Science, Theory and Practice, Functions of Manager
Evolution of Management thought, Behavioral Sciences
International Management & MNCs, Japanese Principles
Planning: Purpose, steps, process, Objectives, MBO, Developing verifiable goals
Strategy, Policy, Decision Making
Organizing-the nature & purpose of organizing. Typology of organizing structure,
formal/informal Organization, centralization and decentralization, Vertical and horizontal
structures. The departmentation -product, territory, functional matrix, span of management and
organizational level, line and staff authority, functional authority
Controlling-what it is, the basic control process, types Of control, critical control points and
standards, requirements of adequate control, traditional control devices, Budget
Labor laws, Contract Labor Act, Industrial Disputes Act, Factories Act, PF, ESI, etc
Leadership-Its basic nature, leadership traits and Behavior, major leadership theories, leadership
Effectiveness
Manners and etiquette
Books:
Koontz, Harold and Weijrich, Heinz : Essentials of Management : an Indian perspective. Tata
McGraw-Hill Pub. Co. Ltd., New Delhi,
Weihrich Heinz and Koontz, Harold : Management : a global perspective. Tata McGraw Hill Pub.
Co. Ltd., New Delhi,
Koontz, Harold & others : Principles of Management
Tata McGraw-Hill Pub. Co. Ltd., New Delhi,
Drucker Peter F : Management : Tasks, Responsibilities and Practice. New Delhi, Allied
Publishers

II

SUPPLY CHAIN MANAGEMENT: INTRODUCTION

Logistical Mission, Operations, Integration, Network design, Information, Transportation,
Inventory, Production, Inventory Flow, Warehousing, Material handling, Packaging,
Integrated logistics
Operating objectives, Rapid Response Minimum Variance Minimum Inventory movement,
Consolidation , Life-Cycle Support.
Barriers to internal integration, Organization Structure, Managing operational uncertainty
Process in Supply Chain: Customer order, replenishment, manufacturing, procurement cycles.
Building a system.
Planning Demand Supply, Sourcing Decisions and Management, Vendor Development,

Negotiations, Strategic Relationships and Supply chains, Partnerships, Optimal Level of Product
Availability, Cycle Inventory Management, Analysis: ABC, Credit Analysis Managing
Uncertainty: Safety Stocks
Elements of Logistics and Supply Chain Management:
Transportation - Storage and Warehousing Material Handling - Inventory Demand
Forecasting Bull-Whip Effect Packing Information technology
Supply Chain Coordination
Pricing and Revenue Management
Food & Agriculture Supply Chains: Pharma/Agriculture Extension, Contract Farming.
Buying versus own manufacturing.
International Sourcing Decisions
Logistics as project based management definition of order concept strategy evaluation
detailed planning organization budget cost calculation realisation controlling

III

Procurement logistics production logistics point of sales JIT deliveries

Books:
Supply Chain Management: Sunil Chopra, Peter Meindl: Prentice Hall
FINANCIAL MANAGEMENT
Introduction to Accounting Practices, Capital Investments, Structure, ROI, Balance Sheet and
Profit & Loss Account, Ratio Analysis, Process and Batch Costing
Credit in Business, Working Capital Requirements, Project Preparation, Sensitivity Analysis,
Maintenance of Accounts
Budgeting and Planning, MIS (Management Information System), Risk Management, Insurance:
Warehouse, cargo, claim handling, assets, aircraft, ships, trucks etc.
Banking instruments: LC, Draft, Negotiation of documents, money transfer.

IV

Books:
Khan M. Y. & Jain, P. K. : Financial Management :
Text, Problems & Cases, New Delhi, Tata McGraw Hill Pub. Co. Prasanna, Chandra : Financial
Management Tata Mc Graw Hill Pub. Co. Ltd, New Delhi
LEGAL & REGULATORY ARCHITECTURE
International and UNO organizations:
Role, structure, linkage with national bodies and legislation
ICAO Montreal: Civil aviation
IMO London: Shipping
WTO, IMCO, BIMCO, IATA
European Commission Bureau of Transportation
RBI Act 1934, Contract Act 1972, Income Tax Act, Indian Penal Code, FEMA: foreign Exchange
Management Act 1999, Foreign Trade Regulation and Development Act 1999,
Indian Customs Act, Ministry of Surface Transport, Carriers Act, Port Trust Act, Merchant
Shipping Act, Multi-modal Transport of Goods Act.
National Maritime Development Programme
Director General Shipping
Ministry of Civil Aviation: Policy, Legislation, Director General Civil Aviation
SEZ Regulations and Law

SUPPLY CHAIN PROCESS & RELATIONSHIPS

Channel Distribution
The economics of distribution
Traditional Functions, Specialization, Assortment
Channel relationships,
Supply Chain Competitiveness, Risk.
Power and Leadership, Elements of Success
Logistical and service alliances
Factors Stimulating Service-Based Alliances
Increasing Service Provider Efficiency
Integrated Logistics Service Providers
Marketing Channel Structure
Descriptive institutional approach
Merchant Middlemen, Functional Middlemen
The graphic approach
Commodity groupings, Functional Treatments
Channel arrangement classification
Single Transaction Channels, Conventional Channels
Voluntary Arrangements (VAs)

SEMESTER II
Paper
VI

VII

Subject
BUSINESS ENVIRONMENT
International trade regulations
Indian scenario in international market
GATS, GATT, Regional trade agreements, UNCTAD
Sector wise international trade and movements
Changing scenario and opportunities in manufacturing trading, retailing, service industry and role
of logistics
Government Programmes, plans
Projects: Ports, Airports, Railways development plans, Surface transport, infrastructure projects
Growth of traffic and freight movement.
Programmes of Public Private Partnership
Freight logistics corridors, Golden Quadrilateral, Delhi-Mumbai-Kolkata, Cargo Hub at Nagpur
Airports and Sea-Ports: New plans, projects and expansion
State incentives to industry, Local Taxations
FDA, Approvals
Legal Aspects, Taxation, Import Management
SEZ, FTWZ Setting up and Functioning with procedures and processes.
TRANSPORTATION
Transportation infrastructure - Transport functionality principles participants in transportation
decisions - modal characteristics modal classification transportation formats conclusion
Suppliers of transportation services - single-mode operators specialized carriers inter-modal
operators non-operating intermediaries
Development of transport through ages- Necessity of transport in industries and society In
general-types of transport available for carrying: passengers only (b) livestock only (c) Goods
only- (refrigerated/specialized vehicles)-what are the basic differences between these three types
of transports
Transport and countrys economy-transport and Pollution-transport and legal aspect-transport and
Energy consumption
Rail transport-history-all India network-types of Goods train-Types of wagons vis--vis types of
Goods carriage
Procedure of booking goods-papers used-freights and freight structure-release of goods at

VIII

IX

destination
Advantages & disadvantages of rail transport- comparison With road transport and RailwaysFreight corridors - Road transport-history-road transport & road development, Indian conditions Types of road transport-types of trucks-carrying capacity- Types of trailers-types of road transport
organizations-route acquaintance - Public carriers- responsibilities & rights- Transit insuranceclaims procedure- joint inspection - Rules of the road- check up before starting a truckPreventive fleet maintenance- pollution aspect-fuel aspect- accident aspect- advantages of road
transport over other forms of transport - Commercial and legal aspects of Road transport
Air Transport- its advantages & disadvantages- where this mode of transport is profitableconsolidation of goods- packaging of goods - Freight structure of Air Transport for different
commodities- Transshipment - Commercial aspects of Air Transport - Legal Aspects of Air
Transporter
Water transport(Deep Sea)- history-difference between deep sea and coastal shippingrecommendations of different committees - Types of ships- liners- its advantages and
disadvantages - Port formalities - Tramp ships- its advantages and disadvantages- time Chartervoyage charter - Coastal shipping- what it is - What is Inland Water Transport- its advantages
and disadvantages- rivers of India-national Waterways- committee reports - Operations
management in Transport Services- Communication move - Carriage of over dimension loadscase study - What is a container, Types of containers- Multimodal Transport- AdvantagesFreight Rate Structure & Shipping Regulations, Principal factors impacting ocean freight ratesInternational Commercial Terms- Multimodal Transport Network System- Advanced system in
Container management Sea Freight Container details- Customs connection &Multimodal
Transport in International Trade- Maritime Frauds - Container crimes
Basic transport economics and pricing - Economic factors cost structures pricing strategies
rating
Transport decision making - Transport documentation - Traffic department responsibilities
Insurance of goods in transit-insurance premium- Joint inspection-transshipment - What is
Breakbulk and what are containers?
Size-carrying capacity-utility-Concor-CFS and ICDs- Its advantages-locations-working systemcontainer Yard and container handling equipments.
MARKETING & SALES
Concepts of present day marketing, Developing strategies and plans.
Analysing Business Markets
Analysing markets, Segmentation in Business and consumer markets
Creating Brand Equity, Competition and Strategy, Product Strategy, Pricing Strategies.
Marketing Communication: Advertising, Promotion, Publicity, Personal Selling, Direct
Marketing, Event Marketing, Product Planning: Marketing plan
Introducing New Markets: Tapping Global markets
Social Responsibility of Marketing
Marketing Budgets: investments, recurring, MIS
e-Commerce
Books:
Marketing: Philip Kotler
INFORMATION TECHNOLOGY
WORD, EXCEL, MS: Project management.
IT Systems in Industry: ERPs, Networking, Telecom networks, Operating systems / Database
management selection criterion, vendors and deployment
Corporate IT network
Smart card Technology, RFID, Biometric Identification System Time Attendance Systems
Review of Logistics Software and on-line information and booking systems
Information architecture
Planning/Coordination Operations
Inventory Deployment and Management. Logistics Information System Flow - Electronic Data
Interchange - Security and protection of email documents

INVENTORY MANAGEMENT AND PURCHASING

Inventory Strategy
Inventory functionality and principles
Inventory Types and Characteristics
Inventory Functionality, Inventory-Related Definitions Cost of Carrying Inventory
Planning the inventory resource
Determining Order Point (When to Order?) Determining Lot Size (How Much?)
Accommodating uncertainty
Accommodating Demand Uncertainty Performance-Cycle
Uncertainty:
Determining Order Point with Uncertainty Replenishment Ordering
Inventory management policies:
Inventory Control Reactive Methods Planning Methods Adaptive Logic
Strategy Development Process * Methods for Improved Inventory Management
Inventory Accuracy Perpetual & Periodic Inventory Systems Cycle Counting Inventory
Classifiction.
PURCHASING MANAGEMENT
Specification, Quality
Supplier Selection
Supply Law and Ehics :Legal Environment
Impact of Taxation: National, international
Research Metrics, Risk Management
Cost, Price, Discounts and Negotiation

XI

WAREHOUSING
Meaning Importance Significance Rights and Duties of the warehouse operator and
Customer Types of warehouses Documents IT for warehouses
Order Processing
Storage, Handling System, Bulk packaging, Repackaging
Location of warehouses - design layout - Organisation and flow Mechanisation
Insurance, Fire and other Safety - Security, Spoilage
Warehouse charges rent handling - invoicing
TAPA Certification
Storage of Food, meat, fruits and vegetables, Cold Chains
Special cargo: pathology samples, medicines, vaccines, blood components in emergencies etc
Chemicals, Petroleum products and gaseous storage,
Poisonous cargo
Risk Management : Time, asset, finance, service delivery
Insurance: Warehouse, cargo, claim handling, assets, aircraft, ships, trucks etc.

SEMESTER III
Paper
XII

Subject
QUALITY MANAGEMENT
Development of Quality Management: Deming, Juran, Ishikawa, Crosby, Taguchi, Six Sigma.
Quality Planning, Quality Control, Management of Process Quality, Productivity, Total Quality
Management, Continuous Process Improvement, Supplier Partnership, Quality Re-engineering,
Customer Satisfaction, Service Quality, Retention of customers, Benchmarking, ISO 9000, JIT,
Management ToolsTotal Quality Management, Six Sigma, Training as a tool, Lean Management
Customer Service
CUSTOMER-FOCUSED MARKETING
The Marketing Concept Logistics as a Core Strategic Competency

Life-Cycle Planning Framework

CUSTOMER SERVICE DEFINITION
BASIC SERVICE CAPABILITY
.
Availability Operational Performance Reliability Conclusion
INCREASING CUSTOMER EXPECTATIONS
THE PERFECT ORDER
VALUE-ADDED SERVICES
Customer-Focused Services
Promotion-Focused Services
Manufacturing-Focused Services
Time-"Focused Services Basic Service
CUSTOMER SATISFACTION AND SUCCESS:
Cost-Effectiveness Market Access Market Extension
Market Creation
References : Total Quality Management: JE Ross
1. Total Quality Management: DH Besterfield, CB Michna: Prentice Hall.
XIII

XIV

XV

XVI

QUANTITATIVE TECHNIQUES
Investment & Break even Analysis,
Decision Theory (Bayesian), Forecasting, Queuing Theory, Replacement Theory, PERT & CPM,
Simulation, Linear Programming, Transportation Model
References:
An introduction to Management Science: Anderson, Sweeny Williams: Thomson South Western
Quantitative analysis for Management: Bary Render, Ralf Stair, Michael Hanna
Quantitative Techniques in Management: Vora
LOGISTICS IN A GLOBAL ECONOMY
Forces Driving the Borderless World Barriers to Global Logistics The Global
Challenge
VIEWS OF GLOBAL LOGISTICS - Importing and Exporting: A National Perspective The
Stateless Enterprise Conclusion
GLOBAL OPERATING LEVELS - Arm's-Length Relationship Internal Export Internal
Operations Insider Business Practices Denationalized Operations Conclusion
.
THE INTERLINKED GLOBAL ECONOMY - Stages of Regional Integration
Integration Status
THE GLOBAL SUPPLY CHAIN - Performance-Cycle Length Operations Systems
Integration Alliances
MARITIME LOGISTICS Container Logistics (Current trends, challenges and opportunities)
LOGISTICS AND SUPPLY CHAINS Asia, Latin America, Europe, Developing World.
COMPARATIVE ANALYSIS Air, Road, Rail and Ocean network around the world.
IMPORT EXPORT POLICY & DOCUMENTATION
Foreign Trade Regulation and Development Act 1999
Provisions of Indian Customs Act
CBEC Organization Structure
Licensing Procedures
Import and Export Tariffs
Clearing and Forwarding Procedures and Documentation
Foreign Trade Policy - Export control, Import policy for exporters and importers, Export
Incentive Schemes
Special Economic Zones
PRODUCTION & OPERATIONS MANAGEMENT
Planning production Facilities
Capacity planning and investment decisions
Facility location
Project Management
Plant Layout and Material Handling
Line of Balance

Aggregate Planning and Master Production Scheduling

Material Requirement Planning
Production Planning and Control
Flow Shop Scheduling
Work Study
Maintenance Planning and Control
Modern Production Management tools
Outsourcing
Packaging
Stores & Tools Management Manufacturing processes Process Management
Books:
Production and Operations Management:
R Panneerselvam . Prentice Hall India
Production and Operations Management SN Chary Third edition. TMG

SEMESTER IV
Paper
XVII

Subject
RECENT DEVELOPMENTS IN LOGISTICS
Innovative Features and Recent Global Developments Humanitarian Logistics, LogisticsIntensive Clusters; Global Competitiveness, Future.
Emergency operations, Disaster Management
Transportation Requirements of Defense Coordination
Procurement of Services
Packaging
Outsourcing
Risk Management
Insurance: Warehouse, cargo, claim handling, assets, aircraft, ships, trucks etc.
e-Commerce - Introduction to Electronic Commerce: origin and need; Framework, application,
network infrastructure (including internet), internet commercialization; factors affecting ecommerce, business and technological dimensions of e-commerce. - Electronic payment system,
inter-organizational commerce & intra-organizational commerce, EDI, value-added network;
digital library; smart card, credit card and emerging financial instruments.- B2B e-commerce; eprocurement, supply-chain coordination; on-line research; organizing for online marketing,
Internet retailing; multi channel retailing; channel design; selling through online intermediaries.
Mobile commerce: Introduction to mobile commerce; benefits of mobile commerce; mobile
commerce framework; Internet advertising - Security; advertising & marketing in the internet,
introduction to marketing & CRM, consumer search & resource discovery, computer based
education & training, digital copyrights. Search engines & directory services; Agents in electronic
commerce.
Trade Agreements
New Transport Technologies
Reference:
Handbook of Global Logistics Transportation in International Supply Chains (James H
Bookbinder)

XVIII

HUMAN RESOURCE MANAGEMENT

Business and HR Strategy
HR Planning, Analysing work and Job Design,
Selection and Recruitment of employees
Inducting, Training, Career Management
Evaluation and Feedback System,
Incentives, Reward and Compensation System
Motivation perspectives and in action, Empowering empowering, Safe and Healthy environment
Labour Laws, IR and trade unions

Controlling Costs, Leave attendance, duty scheduling, Shop and Establishment Act
References:
Human Resourse Management: K Aswathappa, 5th edition TMG
XIX

LOGISTICS SYSTEMS DESIGN & ADMINISTRATION

Purpose of Logistics Systems, Physical Structure of the System, Management Structure of
Logistics Systems, Information Flow.
Logistics Positioning, Cost and Performance measurement in SCM
Business Process Re-engineering
Systems integration, Integration Theory, Software Systems
Planning and Design Methodology Port Container Terminals, Motor Carriers,
Planning and Design Techniques Facility Location, Distribution Centres, Reverse Logistics
Networks, Production-Distribution Planning, Production Planning Modeling.
Performance Management and reporting
Reference:
Logistical Management:
Donald Bowersocks & David Closs, TMG

XX

XXI

BUSINESS ETHICS
History - Meaning Definition - Importance
Ethics in Finance HR Sales and Marketing Operations
Creating an ethical culture
Corporate social responsibility & wrongdoing,
Code of Conduct & Workplace issues
Professional ethics
International Business ethics and ethics of economic systems
Corporate Ethics Policies Ethics Officers
Business ethics as an academic discipline
Differring opinions regarding business ethics.
PROJECT + Viva Voce
Project will cover:
A Subject, Guide in industry / govt / organisation / association, work in field or own
organisation to collect information and / or data, preparing Report and Viva-voce
examination. Each student must refer to the project guidelines for the purpose of preparation and
completion of project Based on the project work carried out by the student a viva voce
examination will be carried out at the end of Fourth Semester
References
*Supply Chain Optimisation: Joseph Geunes, Panos Pardalos: Springer
*Logistics Supply Chain Management Text and Cases: Anurag Saxena and Kaaushik Sircar
*Logistics and Supply Chain Management: Cases and Concepts: G Raghuram and N
Rangaraj:MacMillan
*Supply Chain Management with APO: Structures,Modelling Approaches and
Implementation Pecularities :Jorg Thomas Dickersbach:Springer
*Purchasing and Supply Management with 50 supply chain cases: Michael R. Leenders and
Others: McGraw-Hill International

Other Common Reference Books:

*Logistical Management : Donald Bowersox and David Closs, TMG
*Business Logistics / Supply Chain Management Ronald Ballou
*New Directions in Supply Chain Management: Technology Strategy & Implementation
By Tonya Boon, Ram Ganeshan
*Logistics Supply Chain Management Text and Cases: Anurag Saxena and Kaushik Sircar

*Logistics : Donald Waters . Palgrave Mac Millan

*Supply Chain Strategies: Customer-Driven and customer-focused: Tony Hines: Butterworth-Heinmann
*Supply Chain Management: John T. Mentzer (Ed):Response Books
*Impex Bulletin *Import Export Policy of GOI
*ICFAI Publications on logistics and supply chain
Course Timings:
The sessions are conducted on:
Thursday or Friday: 6.30 to 8.30pm (if required)
All Saturdays: 1pm to 8pm
All Sundays: 9am to 8pm
( except Public Holidays.)