Paul London

Present Address: 25 Wesel Avenue, Felixstowe, Suffolk. IP11 2UA

Mobile: 07415 766051
E-mail:
plondon1@hotmail.co.uk
A highly motivated, results orientated administrator with shipping and transport experience.
With proven achievement record in strategic business development and dealing with blue chip
clients at all levels from all industry sectors. An individual who looks for innovative ways to
grow business opportunities, makes positive contributions and works to deadlines.
Additional Experience:
Commercial Operations, International Shipping, Incoterms, Transport and Trade
(COAST) Diploma plus
H M Customs import process / AEO certification
Bills of Lading, the different legal formats along with all their clauses and
indorsements. Letters of Credit
and banks, Chamber of Commerce documentation, invoices, packing lists. H M
Customs documents.
Transport collections / deliveries, drivers hours, RHA regulations, hazardous cargo, out
of gauge cargo.
Plus international haulage via the euro tunnel. Rail operator of the year award.
Investigation an reconciliation working with confidential/personal data and accounts.
Hands on problem solving and operational terminal experience
Highly experienced customer service and client contact, one to one meetings,
telephonic, written.
Employment:
Suffolk county council.
Business support Officer. Short term temp role.
Aug 2015 sept 2015
Supporting the organisation and staff with all aspects of business requirements in a
large blue chip environment including meetings, travel, bookings, comprehensive
diary/database management, problem solving.
M2FX Limited.
Shipping, transport, Inventory.
Oct 2014 Jan 2015
Office/manufacturing, controlling the export shipment of high tech fibre optic
communications
equipment. Supply chain, logistics, shipping, incoterms, transport, warehouse/factory
floor, export packing.
Manual handling and other roles as required by the inventory controller and Directors.
Reason for leaving: Contract
ended
H B Commercial
Administration, customer services, delivery driving.
Jan 2014 Mar 2014
Delivering commercial vehicle parts, assessing the needs of customers in every aspect
of daily business. Documentation and drivers needs. Sales and purchase invoices.
Maintaining electronic data bases and schematics. Answering multi line phones while
accommodating walk in customers to a parts shop. Maintained stock for clients at their
premises and H B Commercial.
Reason for
leaving: No room for advancement.
Ready 4 Work
Mentor, Coach and Administrator
Jun 2012 Dec 2013
Employment mentor dealing with long term unemployment issues and the problems
this causes.

Providing mentoring, education and teaching, training and counselling. Very

challenging client facing role.
Running computer club for jobseekers, letter and CV writing, individual learning plans.
Reason for leaving:
Government funding withdrawn.
Itron Limited
Manufacturing Associate
Nov 2011 Jun 2012
Improved office and post room administration procedures before being invited to move
to the shop floor to learn about electronics, components, printed circuit boards. Manual
inspection for staff and manufacturing errors / faults. Computerised test rigs, manual
soldering course, lasers, packing and shipping to clients.
Reason for leaving:
Company shut down by Itron USA.
Westminster Recliners
Office administrator
May 2011 Nov2011
Office administrator / PA to company Directors / Owners / team and family staff
members. Developed and gained the specialist knowledge necessary to deal with ill
health, disability and mobility issues essential for providing positive avenues and
options for customer concerns. Comprehensive diary management, cash handling, filing
and archiving, dealing with legal contracts, debt collection and liaison with company
solicitors
Reason for
leaving: company ceased trading.
Suffolk Coastal District Council
Benefit Assessor
2009 - 2010
Total interaction with customers claiming government benefits and addressing their
issues and complaints.
Handled private and very confidential data as per regulatory requirements including
data protection.
Government trained for restricted computer systems. Ability to discuss delicate and
personal issues and find a positive resolution.
Reason for leaving: Government cuts.
B A P Logistics
Checker and Driver
2007-2009
Improved orders and distribution with staff error and improved problem resolution
support
Loading / unloading trailers, box vans, vehicles using counterbalance truck. Stock
checking, picking orders, locating lost cargo. Checking staff picks, reconciling errors &
problem solving for shed Forman Stuart Carter.
Reason
for leaving: Left to take above.
Connexions Recruitment
Operations
2005-2007
Office administration, conducted health and safety with risk assessments. Operational,
on board ship and terminal training dealing with dangerous general cargo and timber
vessels. Supported new terminal and ship working staff.
Reason for leaving: Office closure.
Vogt and Maquire Ltd
Accounts operations
2003-2005
Negotiated a financial resolution recovering lost revenue following a split between VM /
CSAV. Reporting to the Financial / Managing Directors, liaising with accounts
management and staff.

Investigated shortcomings with invoicing and staff error, investigated vessel / voyage
disbursements and provided positive solutions to reclaim revenue. Document
management, invoicing, sales and purchase ledger, compiling spreadsheets, creating
financial reports for finance meetings.
Filing and archiving. I completely reorganised the archive. Debt collection working with
company solicitors and all involved parties both in the UK and abroad.
Reason for
leaving: 16 staff redundancies.
Prior Experience:
David M. Allen: stockbroker: PA/Administaror working from family home office and
London office.
Contship UK: International haulage, rail operator of the year, internal sales office,
pricing using short, deep sea and road tariffs, market analysis.
Port of Felixstowe: Warehouse and terminal operations, heavy machinery operation,
shipworking.
Fred Olsen: Documentation Supervisor. Chamber signatory. Operational aspects in all 3
Haven ports
C. Shaw Lovell & Sons: Shipping, forwarding, customs clearance, transport.
Education:
2015 SIEH Level 2 Emergency First Aid with full CPR
2015 Workplace Health & Safety including COSHH
2015 Import process including H M Customs changes / AEO certification
2014 Flexi truck forklift course and licence.
2014 City & Guilds Learning, Development, relationship building
2013 CSCS Health and Safety (CSCS card)
2012 / 2013 COAST Diploma Level 2 all aspects International Shipping and Trade
2010 / 2011 TEFL / TESOL course classroom experience
2008 Counterbalance forklift and Port licences
2008 / 2009 returned to night School retaking O levels/city & Guilds certification (5x- AC)
Suffolk College: General studies and Engineering discipline
Maidstone Road Secondary Modern School-excellent practical education
Activities:
Teaching Assistant academy Night School. Cats Protection and pets. Interest in all types
of music including live music. Most outdoor activities.
Fully enhanced DBS checked.