Whats New in SPS 12 - Part 1

SAP Solution Manager 7.
1
Whats New in Support Package Stack 12 Part 1
ALM Product & Solution Management
July 2014
Public
Disclaimer
This presentation outlines our general product direction and should not be relied on in making a
purchase decision. This presentation is not subject to your license agreement or any other agreement
with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to
develop or release any functionality mentioned in this presentation. This presentation and SAP's
strategy and possible future developments are subject to change and may be changed by SAP at any
time for any reason without notice. This document is provided without a warranty of any kind, either
express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this
document, except if such damages were caused by SAP intentionally or grossly negligent.
2014 SAP SE or an SAP affiliate company. All rights reserved.
Ramp-Up Knowledge Transfer
Customer
SAP Solution Manager 7.1

Overview
Next Steps

Integrated End-to-end Orchestration Platform
End-to-end
Ease of use &
dashboards
Efficiency
Relevance to
business
Scope
Supporting the end-to-end customer solution
Simplified user interface and management dashboards
Run SAP like a factory with two FTEs per shift
Business process modeling, reverse documentation & usage analysis
Extended usage rights
Customer

Integrated IT Management for the new Innovations
Project and IT Requirement Management
IT Service Management
Incident
Business
Requirement
Problem
Portfolio
Enhancement
Service
Request
Minor Release
Urgent Change
Request for
Change
Single
SAP
Source
Solution
of
Truth
Manager
Project
Major Release
Design Mgmt
Application Operations
Build Mgmt
Build
Execution
Test Mgmt
Test
Execution
Release &
Deployment
Mgmt
Deployment
execution
Change
Business Process Operations
Run SAP like a Factory
Build SAP like a Factory
SAP Solution Manager supports SAP HANA (as of SAP Solution Manager 7.1 SP05)
Customer
Strategy: Business Transformation in Major Releases

Continuous Improvement in Minor Releases and Changes
Business
Transformation
[Business Case/KPIs]
Build
[Major Release]
Innovation
Control Center
Business Relationship
Management
Invest
Operations
Control Center
12-52 per Year

(monthly to weekly cycle)
Return on
Investment
Run and
Measure
Continuous
Improvement
[Minor Release,
Change]
2 per Year
(biannual cycle)
Download the Whitepaper Now!

Customer
SAP Solution Manager 7.1 SP Stack 12

Whats New?
Next Steps
SAP Solution Manager 7.1 SP Stack 12:

Build SAP Like a Factory Innovations
Key Needs
Key Innovations
Solution Implementation
Manage implementation projects

efficiently
Generate an IT Portfolio and Project Management project

directly from a roadmap or ABAP report
View project roadmaps in an SAP UI5 app
Test Management
Test the entire SAP solution end-to-end
Extend the reach of Component-Based Test Automation

(CBTA) test scripting to SAP UI5
Change Control
Management
Manage and monitor landscape

changes
Insure compliance and standardization
of systems
New configuration change database content for SAP HANA,

SAP ABAP and JAVA systems
Simplified administration, search and reporting
Improved system monitoring and alerting
New security overview app
Custom Code Management
Management and optimize custom

code
Enhanced reporting and optimization of custom code via new

applications for custom code quality
Decommissioning cockpit
Interactive Continuous Improvement dashboard
Customer
SAP Solution Manager 7.1 SP Stack 12:

Run SAP Like A Factory Innovations
Key Needs
Key Innovations
Provide complete coverage of the entire end-to-end

customer solution, including SAP HANA, mobile and
cloud
Continue unification of Business Process Monitoring and the

Monitoring and Alerting Infrastructure
Improve scope and usability of the Guided Procedure Framework
Integrate guided procedures into monitoring and alerting and the
IT calendar
Enhance application operations for hybrid solutions
New and updated applications for data volume management
UI5-based reporting integrated job monitoring
Guided procedure for ABAP job monitoring alerts
Business Process
Operations
Make business processes more efficient and

effective with Business Process Improvement
methodology
Integration of BPMon with Monitoring an Alerting Infrastructure

(MAI)
Unified end user experience for configuration and usage of
alerting
Shared use cases for job monitoring and interface channel
monitoring
Possibility to make use of MAI capabilities also for BPMon alerts
Enhanced Business Process Operations Dashboard
New system comparison scenarios for data consistency
management
Dashboards
Provide a management scorecard of important

benchmark KPIs
Mobile App for Business Process Analytics, Business Process

Analytics Version for Suite on HANA
SAP Solution Manager

Configuration
Simplify configuration of SAP Solution Manager,

managed systems, and technical monitoring
System configuration options based on system role

Automatic managed system configuration
Automatic re-configuration
Customer

Next Steps
IT Portfolio and Project Management and SAP Solution Manager Integration
Integration of ITPPM
projects with SAP
Solution Manager
projects:
Manages resources, time
and project phases
Records times for changes
and reports back to tasks
for the Program
Management Office
Supports Agile
development methodology
Initially delivered with spstack 10
This is the current state of planning and may be changed by SAP at any time.
Customer
11
Solution Implementation in SP Stack 12:

New Methods for Creating a IT Portfolio and Project Management Project
Role: Project Manager
PPM Project
Creation
Roadmaps or
Report?
By displaying a roadmap
By starting a report
Choose menu item Roadmap

Click Create PPM Project
Enter a project number
Enter a project type
Select PPM project or template
PPM project or PPM

template is created
Customer
12

Create an ITPPM Project Directly From a Project Roadmap
Access your project roadmap using transaction code

RMMAIN. You will see the roadmap structure. Select
Create PPM project from the Roadmap menu.
Customer
13

Create an ITPPM Project by Starting an ABAP Report
Call transaction SE38 or SA38. Execute the program

RAI_SMCP_RM_XML_DOWNLOAD. Enter an existing
roadmap using the value help.
Customer
14

View Project Roadmaps in a UI5 App
Roadmaps is a brand-new UI5 App to
display the roadmap content out of SAP
Solution Manager for projects.
Customer
15

Test Management
Next Steps
Test Management
Component-Based Test Automation (CBTA) Overview
Functionality:
CBTA test scripts are composed by re-using SAP delivered
default components and customer specific screen components
Fast repair of damaged test scripts possible
CBTA Test Creation Wizard for test script creation by Business
Analysts
Supported UI technologies: SAP GUI, SAP CRM Web Client,
ABAP Web Dynpro (SP10), Java Web Dynpro (SP10), SAP
NetWeaver Portal (SP10), SAP GUI for HTML (SP10), BSP
(SP10), HTMLB (SP10) and SAP UI 5 (SP Stack 12)
Business Analyst
CBTA Test Creation Wizard
Business
Process
Quotation
Sales Order
Delivery
CBTA process flow analysis
Availability:
CBTA delivered with SAP Solution Manager 7.1 SP07
License: included in SAP Enterprise Support contract
CBTA Test Components and Test Script
CBTA enables your Business Analysts to build component-based test scripts which are
highly flexible and easy to maintain
Customer
17
Test Management in SP Stack 12:

CBTA now Supports SAP UI5 Technologies
Record automated test scripts against SAP UI5 applications.
View results in the test log.
Customer
18


Overview
Custom Code Management:
Manages the entire lifecycle of custom code objects from requirement to retirement
Classifies the custom code objects in your complete system landscape
Provides full transparency and awareness of custom code objects
Enables custom code attribute assignments in order to collect all relevant information of
custom code objects
Controls custom code objects through usage, version and quality information
Customer
20
Custom Code Management in SP Stack 12:

The Custom Code City Model
Number of objects for each severity level
Quality of
all objects
Shows city model

of selected
systems
Select
between
quality or
usage data
Select
historic
view of city
model
Select
system(s)
Quality of
objects of
selected
city block
Customer
21

Quality Information
Show
exemptions
of selected
system
Set selection
Select
time view
Select system
Shows
ATC result
of selected
system
Customer
22

Decommissioning Cockpit Overview
Number of decommissioning
analysis with different status
Overview on
objects in
different lifecycle
status
Select
objects to
display
lifecycle
status
Shows custom
code usage for
different severity
levels
Customer
23

Interactive Continuous Improvement Dashboards
Defined Custom
Code KPIs
Critical number for each

KPI
Target for
each KPI
Best and worst

KPI
Current
achievement
Current
value
Customer
24

Next Steps
Application Operations in SP Stack 12:

Planned Enhancements for Monitoring and Alerting
Continue unification of E2E Monitoring and Alerting and BPMON infrastructure
Provide a Migration Tool for BPMON monitoring use cases
Improve usability and performance in Business Process Monitoring Application and Unified Alert
Inbox for Business Process Monitoring
Unify BPMON based Interface Monitoring, Interface Channel Monitoring and Connection Monitoring
to Interface and Connection Monitoring
Enhance unified Job Monitoring for non-ABAP jobs (BOE, DS) as well as for CPS managed jobs
including integration with job documentation
Provide Alerting integration and enhance the scope for Message Flow Monitoring
Support advanced monitoring use cases as Table Space Monitoring, URL Monitoring, Transaction
Monitoring and Exception Monitoring
Customer
26

Planned Enhancements for Technical Administration
Enhance scope and capabilities of Guided Procedure Framework e.g. apply GP concept for
Technical Scenarios and/or ABAP clients
Improve usability of the Guided Procedure Framework
Deliver additional SAP Standard Content based on customer demands
Integrate Guided Procedures deeper with E2E Monitoring and Alerting Infrastructure e.g.
propose the execution of the most suitable guided procedure to resolve an alert and provide contextsensitive jump-ins
Show Guided Procedure related tasks in the IT Calendar
Enhancements in Notification Management, Work Mode Management, Service Availability
Management and the IT Calendar
Customer
27

Exception Management for Fast and Reliable Resolution of Exceptions
Customer
28

SAP Exception Management Cockpit Overview
Customer
29

SAP Exception Management new Innovations (1/2)
Customer
30

SAP Exception Management new Innovations (2/2)
Customer
31
Further Infomation
New SAP Solution Manager Landing Page

Link to new SAP Solution Manager landing
page in the new SAP Support Portal:
https://support.sap.com/support-programsservices/solutionmanager.html
or:
http://support.sap.com/solutionmanager
Customer
33
Instant Access to SAP Solution Manager Expert Knowledge

SAP Solution Manager expert
knowledge is provided in
SCN WIKIs:
http://scn.sap.com/docs/DOC-47361
Best Practices, How-Tos,
The content is hosted and

maintained by responsible
solution management and
product management teams
You can find the WIKIs via a
central entry screen. Click on
a topic to access the
corresponding WIKI.
Customer
34
SAP Enterprise Support Academy

Learning From Experts to Experts
The SAP Enterprise Support Academy is a

dedicated platform for simplified access to and
consumption of SAP Enterprise Support offerings
How it can help
Easily access SAP

Enterprise Support services
Up-skill professionals
Boost cross-functional
collaboration between the
business and IT units
What it offers
A comprehensive learning
environment that allows the
creation of individual learning
plans and provides a
personalized learning
experience.
Where to find more
Home page:
support.sap.com/esacademy
News subscription
Contact:
sap_es_academy@sap.com
Aggregated views on services

and educational elements
Customer
35
SAP Enterprise Support Academy Learning Studio Content:

Now Linked to the SAP Solution Manager Work Centers
Context-specific link to
Learning Studio Content
in all work centers with
sp-stack 12
Customer
36
SAP Solution Manager Guided Self-Services

When to use?
Powered by
Customer
37

Service Portfolio 2014 (1/3)
Customer
38

Customer
39

Customer
40
Deployment Best Practices for SAP HANA

Deployment Best Practices Categories
http://support.sap.com/dbp4hana
Fundamentals
Architecture
Transition
Operations
HANA Technology
Data Marts, Data Warehouse
& Big Data
SAP Business Suite
powered by SAP HANA
SAP HANA Supportability
and Operational Tools
Sizing
Technical Infrastructure
Non-Productive
System Landscape
Data Provisioning
User Experience
Development
RunSAP like a factory

E2E Monitoring & Guided
Procedures
E2E Performance Expert
Analysis
SAP HANA Administration:
Change Control Management
SAP HANA Security
Migration versus Green Field

Rapid Prototyping
One-Step Migration
Custom Code Optimization
Test Management
Data Model Optimization
Data Volume Management
Supportability Setup
Expert Guidance - Meet the expert sessions & Expert Guided Implementations
Customer
41
Where to Find More Information

SAP Public Web
SAP Solution Manager 7.1 Wiki
http://wiki.scn.sap.com/wiki/display/SM/Solution+
Manager++7.1
SAP ALM Homepage*

ALM on SCN
SAP Enterprise Support Information
http://service.sap.com/alm
www.sdn.sap.com/irj/sdn/alm
www.sapsupport.info/go
SAP Solution Manager Homepage*
http://service.sap.com/solutionmanager
7.1 Ramp-Up Knowledge Transfer*
http://service.sap.com/rkt-solman
Guided Self-Services*
Solution Manager 7.1 Docs and Release Notes
Cloud Demo
http://service.sap.com/gss
http://help.sap.com/solutionmanager71
www.sapsolutionmanagerdemo.com
www.sap-press.com
Marc Schfer and Matthias Melich, SAP

Solution Manager (3rd Edition) (SAP PRESS,
2011).
* Requires login credentials to the SAP Service Marketplace
Customer
42

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affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or
SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing
herein should be construed as constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or
release any functionality mentioned therein. This document, or any related presentation, and SAP SEs or its affiliated companies strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for
any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
Customer
43

Whats New in SPS 12 - Part 1

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SAP Solution Manager 7.

2014 SAP SE or an SAP affiliate company. All rights reserved.

Ramp-Up Knowledge Transfer

SAP Solution Manager 7.1

SAP Solution Manager 7.1

Supporting the end-to-end customer solution

Simplified user interface and management dashboards

Run SAP like a factory with two FTEs per shift

Business process modeling, reverse documentation & usage analysis

Extended usage rights

2014 SAP SE or an SAP affiliate company. All rights reserved.

Ramp-Up Knowledge Transfer

SAP Solution Manager 7.1

Run SAP like a Factory

Build SAP like a Factory

Ramp-Up Knowledge Transfer

Strategy: Business Transformation in Major Releases

12-52 per Year

Download the Whitepaper Now!

Ramp-Up Knowledge Transfer

SAP Solution Manager 7.1 SP Stack 12

SAP Solution Manager 7.1 SP Stack 12:

Manage implementation projects

Generate an IT Portfolio and Project Management project

Test the entire SAP solution end-to-end

Extend the reach of Component-Based Test Automation

Manage and monitor landscape

New configuration change database content for SAP HANA,

Custom Code Management

Management and optimize custom

Enhanced reporting and optimization of custom code via new

2014 SAP SE or an SAP affiliate company. All rights reserved.

Ramp-Up Knowledge Transfer

SAP Solution Manager 7.1 SP Stack 12:

Provide complete coverage of the entire end-to-end

Continue unification of Business Process Monitoring and the

Make business processes more efficient and

Integration of BPMon with Monitoring an Alerting Infrastructure

Provide a management scorecard of important

Mobile App for Business Process Analytics, Business Process

SAP Solution Manager

Simplify configuration of SAP Solution Manager,

System configuration options based on system role

2014 SAP SE or an SAP affiliate company. All rights reserved.

Ramp-Up Knowledge Transfer

SAP Solution Manager 7.1 SP Stack 12

Ramp-Up Knowledge Transfer

Solution Implementation in SP Stack 12:

Choose menu item Roadmap

PPM project or PPM

2014 SAP SE or an SAP affiliate company. All rights reserved.

Ramp-Up Knowledge Transfer

Solution Implementation in SP Stack 12:

Access your project roadmap using transaction code

2014 SAP SE or an SAP affiliate company. All rights reserved.

Ramp-Up Knowledge Transfer

Solution Implementation in SP Stack 12:

Call transaction SE38 or SA38. Execute the program

2014 SAP SE or an SAP affiliate company. All rights reserved.

Ramp-Up Knowledge Transfer

Solution Implementation in SP Stack 12:

2014 SAP SE or an SAP affiliate company. All rights reserved.

Ramp-Up Knowledge Transfer