Академический Документы
Профессиональный Документы
Культура Документы
Fall
09
MARKET RESEARCH ON WEB BROWSERS
⇒ Sagar A. Agrawal
⇒ Pratik Gandhi
⇒ Rajwin Patel
⇒ Aditya Ganjewar
IIPM Tower, 893/4 Bhandarkar Road, Deccan Gymkhana, Pune 411004
http://www.iipm.edu
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Acknowledgment
We heartily thank our Project in-charge, Prof. Abhishek Lingayate (IIPM,
Pune), whose encouragement, guidance and support from the initial to the
final level enabled me to develop an understanding of the subject. We are
grateful for Sir’s contribution towards the execution of our project.
Lastly, we offer our regards and blessings to all of those who supported
us in any respect during the completion of the Research.
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INDEX
S.r. no. Topic Page no.
1 Abstract 4
2 Objective of Study 5
3 Executive Summary 6
4 History OF Browsers 7
5 Introduction to the Companies 9
6 Methodology 17
7 Analysis 25
8 Global Statistics 51
9 Recommendation 55
10 Bibliography 57
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Abstract
We present a case study on the usage and user-experience on Web-
Browsers. This will navigate the anticipation of usage of Browsers on a
regular basis. A browser provides a user interface for displaying and
selecting items from a list of data or from hierarchically organized lists of
data such as directory paths. With the constant addition of new and
pertinent information coming online every second it is very easy to go
information overload. The true key is to able to identify the important
information and how that information relates to information resources
through information visualization that will aid you in the creation of new
intelligence and research data using online Web-Browsers.
Following are the notifications of all the list of the browsers and its
cascaded version of getting into the research of Web-Browsers.
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Objective of Study
The Internet revolution gave a rise for the ease of access to free
information. To access this information there should be a medium; a
web browser acts as a medium. A web browser is the most integral
part of computer system and when we talk about computer system
then we refer it to INTERNET. Technically, a Web browser is
a software application for retrieving, presenting, and traversing
information resources on the World Wide Web. An information
resource is identified by a Uniform Resource Identifier (URI) and
may be a web page, image, video, or other piece of
content. Hyperlinks present in resources enable users to easily
navigate their browsers to related resources.
In this report we will be analyzing the concept of a web browser
in a very brief format.
There are many browsers in the world and are categorized in
many types. We have taken in consideration four major web
browsers which are Internet Explorer, Mozilla Firefox, Google
Chrome, and Apple Safari. These browsers will be analyzed with
respect to different parameters based on their compositions.
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Executive summary
The project merges the techniques of networked information to make
an easy but global information system. The project represents any
information accessible over the network as a part of a seamless
hypertext information space which is a “WEB BROWSER”.
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HISTORY OF BROWSERS
The history of the web browser dates back in to the late 1980s, when a
variety of technologies laid the foundation for the first web
browser, World Wide Web, by Tim Berners-Lee in 1991. That browser
brought together a variety of existing and new software and hardware
technologies. Dozens of innovative web browsers have been developed
by various people and teams over the years.
The first widely used web browser was NCSA Mosaic. The Mosaic
programming team then developed the first commercial web browser
called Netscape Navigator, later renamed Communicator, then renamed
back to just Netscape. The Netscape browser led in user share until
Microsoft Internet Explorer took the lead in 1999 due to its distribution
advantage. A free open source software version of Netscape was then
developed called Mozilla, which was the internal name for the old
Netscape browser, and released in 2002. Mozilla has since gained in
market share, particularly on non-Windows platforms, largely due to its
open source foundation, and in 2004 was released in the quickly popular
FireFox version.
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Introduction to the Companies
1. Internet Explorer:
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Internet Explorer was originally going to be omitted from Windows 7 and
Windows Server 2008 R2 in Europe, but Microsoft later dropped the
plans, and instead included a browser ballot screen with the products,
allowing users to select a different web browser if they wish.
Features:
The latest of the Browser IE has today is IE 8, which was released on
• Ease of Use
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2. Mozilla Firefox
Mozilla Firefox is a free and open source web browser descended from
the Mozilla Application Suite and managed by Mozilla Corporation. The
Firefox project began as an experimental branch of the Mozilla project
by Dave Hyatt and Blake Ross. They believed the commercial
requirements of Netscape's sponsorship and developer-driven feature
creep compromised the utility of the Mozilla browser. To combat what
they saw as the Mozilla Suite's software bloat, they created a stand-alone
browser, with which they intended to replace the Mozilla Suite. On April
3, 2003, the Mozilla Organization announced that they planned to change
their focus from the Mozilla Suite to Firefox and Thunderbird.
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The Firefox project went through many versions before 1.0 was released
on November 9, 2004. After a series of stability and security fixes, the
Mozilla Foundation released its first major update, Firefox version 1.5, on
November 29, 2005.
Features:
• Live-Bookmarking
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3. Apple Safari
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23, 2003. Available as a separate download initially, it was included with
the Mac OS X v10.3 release on October 24, 2003, as the default browser,
with Internet Explorer for Mac included only as an alternative browser.
Since the release of Mac OS X v10.4 on April 29, 2005, Safari is the only
web browser included with the operating system.
Features:
• Tabbed-Browsing
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4. Google Chrome
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Features:
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Methodology
Background:
Duration of Research & Survey -- October 5th – December 5th
Data Collection Time – 10 Days
Data Allocation Time – 5 Days
Respondents(On the Field) – 50 People (Students, Employees,
Teachers)
Respondents (Online) – 134 visits came from 25
countries/territories
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1. India 42
2. United States 34
3. Vietnam 15
4. United Kingdom 6
5. Canada 4
6. Russia 4
7. Poland 4
8. (not set) 3
9. South Korea 2
10. Philippines 2
11. Austria 2
12. Malaysia 2
13. Germany 2
14. Portugal 1
15. Bangladesh 1
16. Croatia 1
17. Indonesia 1
18. Japan 1
19. Ghana 1
20. Mexico 1
21. Netherlands 1
22. Lithuania 1
24. Argentina 1
25. Tanzania 1
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Browser: User Research
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The locations of the interview are:
One was done at
Laptech Computers, Kothrud, Pune
And second interview was done at
House of Laptops, Tilak Road, Pune.
Talking about submitting the questionnaire some are done over the
Internet via blogging where the user is in their own working space.
One was done over at two multiplexes of Pune, E-Square and INOX.
Another one was conducted in the college amongst friends, seniors and
faculty members at IIPM, Pune.
SAMPLE QUESTIONNAIRE FOR
MARKET RESEARCH
Thank you for taking the time to fill in this questionnaire, you will remain anonymous. We
need a sample of an audience to use as an example for our Research Project at College
2)What do you use your computer for?
□ Internet □ Work □ Personal □ Learning □ Gaming
3) What are the 3 most common topics (relevant to IT) of conversation amongst
your friends?
a) ___________
b) ___________
c) ___________
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7) Which web Browser do you use for your Mobile Phone?
□ Internet Explorer
□ Mozilla Firefox
□ Google Chrome
□ Safari
□ Other, Please Specify ____________
8) In last 6 months, was your Computer got affected with any virus? If yes or
no, which web Browser were using?
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□ Internet Explorer
□ Mozilla Firefox
□ Google Chrome
□ Safari
□ Other, Please Specify ____________
□ Internet Explorer
□ Mozilla Firefox
□ Google Chrome
□ Safari
□ Other, Please Specify ____________
12) Which web browser you think has better Session Management?
□ Internet Explorer
□ Mozilla Firefox
□ Google Chrome
□ Safari
□ Other, Please Specify ____________
□ Efficient □ Inefficient
□ Fast □ Slow
□ Reliable □ Unreliable
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14) How would you describe the services of Safari?
□ Efficient □ Inefficient
□ Fast □ Slow
□ Reliable □ Unreliable
□ Efficient □ Inefficient
□ Fast □ Slow
□ Reliable □ Unreliable
□ Efficient □ Inefficient
□ Fast □ Slow
□ Reliable □ Unreliable
17) Do you have Training Sessions from the respective web Browsers you have
installed?
□ Yes □ No
Performance ( ) ( ) ( ) ( )
Stability ( ) ( ) ( ) ( )
Compatibility ( ) ( ) ( ) ( )
User-friendliness ( ) ( ) ( ) ( )
Memory ( ) ( ) ( ) ( )
Management
Customer support ( ) ( ) ( ) ( )
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19) Which one would you choose?
□ Internet Explorer
□ Mozilla Firefox
□ Google Chrome
□ Safari
□ Other, Please Specify ____________
21) Would you try new web products after taking this survey?
□ Yes
□ Probably
□ Maybe
□ Probably Not
□ No
Name: ___________________________________________
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Analysis
Results from the interviews are interesting as they are very informative
and qualitative, results differs greatly as a student, Generation next
perspective where we know everything about computers and Internet. In
our surprise there were users that have never heard of browser history,
especially when some of the employees were in generation next.
Whilst filling the questionnaire most of the students used Firefox and
many of which who were in the age after 25 used Internet Explorer.
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Users are very happy with sticking to the traditional Internet Explorer,
when new browsers like Firefox, Google Chrome and Safari popped up.
They also did mention Opera Browser for their phone as the other option
in our questionnaire. Safari was seen as very user friendly and easy to use
browser and it seemed as though majority of the people like to stick with
what they are familiar with. (Many applicants don’t know what browser
history is, they just use Google to find past websites.) And a sense of
unwilling to change “I’m happy with what I got” and adapt new
applications. Continuing on from above many people preferred
applications that resemble existing design, it’s the familiarity of the
application that makes it friendly and easy to use. And it’s what makes
users willing to try and learn to use this application.
With the amount of applicants that stated they can remember a website by
the visual cue and elements, it seemed only normal to try implementing a
high visual aspect design into concept ideas.
From the information gathered, efficiency and simple is what users want.
Users just want to quickly and easily find the information that they’re
after. Seen from users may not know the exact dates, and doesn’t want to
load each link that they think might be the website they want. Users seem
to want a quick view and quick feedback of searching through designs.
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Questionnaire Analysis: per question basis
Male Female
41 9
15-25 43
25- 25 6
35+ 1
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2)What do you use your computer for?
□ Internet □ Work □ Personal □ Learning □ Gaming
Internet 41
Work 23
Personal 26
Learning 18
Gaming 17
Others 3
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3) What are the 3 most common topics (relevant to IT) of conversation amongst
your friends?
a) ___________
b) ___________
c) ___________
O.s 19
Network 17
Gaming 13
Networking 12
Downloading 6
Updates 12
Languages 8
Surfing 7
Software 4
Technology 4
Music 13
Education 1
Web 6
Downloading 5
Outsourcing 4
others 14
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Internet Explorer 42
Mozilla FireFox 43
Google chrome 35
Safari 22
Other 2
Internet Explorer 12
Mozilla Firefox 22
Google Chrome 10
Safari 5
other 1
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□ Internet Explorer
□ Mozilla Firefox
□ Google Chrome
□ Safari
□ Other, Please Specify ____________
Internet Explorer 12
Mozilla Firefox 6
Google Chrome 7
Safari 4
Other 11
N/A 10
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8) In last 6 months, was your Computer got affected with any virus? If yes or
no, which Browser were using?
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Yes 27
No 23
Internet Explorer 12
Mozilla FireFox 5
Google chrome 4
Safari 5
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9) Which Browser supports your creativity?
□ Internet Explorer
□ Mozilla Firefox
□ Google Chrome
□ Safari
□ Other, Please Specify ____________
Internet Explorer 8
Mozilla FireFox 26
Google chrome 15
Safari 7
Other 3
□ Internet Explorer
□ Mozilla Firefox
□ Google Chrome
□ Safari
□ Other, Please Specify ____________
Internet Explorer 11
Mozilla Firefox 20
Google Chrome 24
Safari 5
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□ Internet Explorer
□ Mozilla Firefox
□ Google Chrome
□ Safari
□ Other, Please Specify ____________
Internet Explorer 12
Mozilla Firefox 29
Google Chrome 16
Safari 8
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□ Internet Explorer
□ Mozilla Firefox
□ Google Chrome
□ Safari
□ Other, Please Specify ____________
Internet Explorer 8
Mozilla FireFox 22
Google chrome 10
Safari 13
□ Efficient □ Inefficient
□ Fast □ Slow
□ Reliable □ Unreliable
Efficient Inefficient
30 20
Fast Slow
15 35
Reliable Unreliable
31 19
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□ Efficient □ Inefficient
□ Fast □ Slow
□ Reliable □ Unreliable
Efficient Ineffiecient
24 6
Fast Slow
19 11
Reliable Unreliable
25 5
□ Efficient □ Inefficient
□ Fast □ Slow
□ Reliable □ Unreliable
Efficient Ineffiecient
34 8
Fast Slow
31 11
Reliable Unreliable
31 11
□ Efficient □ Inefficient
□ Fast □ Slow
□ Reliable □ Unreliable
Efficient Ineffiecient
45 3
Fast Slow
40 8
Reliable Unreliable
38 10
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….Analyzing 13,14,15 & 16
a) Fast or Slow
Fast Slow
Internet explorer 15 35
Safari 19 11
Google chrome 31 11
Mozilla FireFox 48 8
b)Efficient or Ineffecient
Efficient Ineffiecient
Internet explorer 30 20
Safari 24 6
Google chrome 34 8
Mozilla FireFox 45 3
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c) Reliable or Unreliable
Reliable Unreliable
Internet explorer 31 19
Safari 25 5
Google chrome 31 11
Mozilla FireFox 38 10
17) Do you have Training Sessions from the respective Browsers you have
installed?
□ Yes □ No
Yes 20
No 30
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18) Rate your Brand on a Scale of 1 to 5
Performance ( ) ( ) ( ) ( )
Stability ( ) ( ) ( ) ( )
Compatibility ( ) ( ) ( ) ( )
User-friendliness ( ) ( ) ( ) ( )
Memory ( ) ( ) ( ) ( )
Management
Customer support ( ) ( ) ( ) ( )
INTERNET EXPLORER
Performance 148
Stability 152
Compatibility 148
User-Friendliness 148
Memory-Management 142
Customer-support 132
MOZILLA FIREFOX
Performance 184
Stability 180
Compatibility 180
User-Friendliness 187
Memory-Management 172
Customer-support 176
SAFARI
Performance 120
Stability 116
Compatibility 127
User-Friendliness 122
Memory-Management 122
Customer-support 115
GOOGLE CHROME
Performance 149
Stability 146
Compatibility 151
User-Friendliness 156
Memory-Management 151
Customer-support 145
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Internet Explorer 7
Mozilla Firefox 25
Google Chrome 12
Safari 5
Other 1
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Very important 47
Less important 3
Not important 0
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21) Would you try new web products after taking this survey?
□ Yes
□ Probably
□ Maybe
□ Probably Not
□ No
Yes 18
Probably 15
Maybe 12
Probably Not 3
No 2
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Blogging Analysis- snap shots taken for the respective blogs.
Blogs - http://iprkworld.blogspot.com
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Blog - http://dreamsarenobigger.blogspot.com/
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Global Statistics
Source: Wikipedia
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Compatibility with different Operating Systems:
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Recommendation
Our work attempted to improve user satisfaction and efficient discovery
of content in an online forum for Web-Browsers.
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Find feature is another very useful feature that will help you to search a
phrase on a Web page. A simple keystroke and you will be able to use the
“Find” feature. Before you use this feature, you need to highlight text.The
finder will open with your selection. It is possible to see instances of
search at once. Now if that was not enough, you could also scroll
forwards and backwards through appearances of word on that page.
Integrated Web search: Now searching the internet has become simpler
like never before. With search box inline that is on the location bar,
searching is a breeze. Firefox gives you the flexibility to choose a web
search engine from a list of inbuilt search engines. It is also possible to
adjust the width of search engine that you choose to use. You can always
make it bigger in case you require more space.
When you start typing your phrase or specific keyword in search bar, a
drop down box will be displayed showing you the list of filled in
alternatives. The search bar of Firefox is multi-functional as it can be
used as a converter, calculator and more.
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Bibliography
http://www.google.com
http://en.wikipedia.org
http://www.w3counter.com
http://www.bloggang.com
http://www.blognone.com
http://www.firefox.com
http://www.apple.com/safari
http://www.google.com/chrome
http://www.electronista.com
http://www.cnet.com
http://www.sixrevisions.com
http://www.google.com/analytics
http://www.blogger.com
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