MARION E.

MOHRMAN
187 Hopewell Road ~ South Glastonbury, CT 06073
860.869.8292 mohrman123@aol.com
To the Recruiting Coordinator:
Experienced Telecommunications Project Manager extremely
disciplined and focused on integrating various end-user support
solutions. I have solid experience in networking with exceptional
hands-on experience supporting telecommunications equipment.,
client development, and customer service to impact corporate
positioning in a competitive market.
Currently seeking a challenging and rewarding position in
Telecommunications where I will be committed to developing secure
network structures and supportive phone system solutions. Providing
of leadership and training on various telecommunication systems will
be in compliance with company policy.
Given the opportunity, I am extremely confident that my
expertise in Telecommunications will greatly contribute to the
progression and productivity of sales within the organization.
Yours Truly,
Marion Mohrman

Marion Mohrman

187 Hopewell Road ~ South Glastonbury, CT 06073

860.869.8292
mohrman123@aol.com
Telecommunications

Accomplished and talented professional with extensive experience in the

Consultative Telecommunications Design and Implementation Process, committed to
providing direct support for customers. Seeking a Telecommunications position in an
operational environment that will effectively utilize my technical skills and abilities
while demonstrating over 8 1/2 years of Project Management experience.
Qualifications

• Implemented over 1 million dollars in phone systems in 2006

• Expertise in Project Management, Systems Design, Strategic Planning, End-
User Training, Procedures Development, Troubleshooting, and Consultative
Telecommunications Implementations

• Highly organized, results-orientated professional with a proven ability to

implement technical procedures and processes while improving business
functionality

• Ability to communicate with all levels of personnel and driven to achieve

corporate objectives
 • Dynamic customer service, vendor management, problem solving, analytical,
communication, leadership, interpersonal and organizational skills
• Highly skilled in creating innovative business solutions while overseeing
technical staff training, team building, and development in the area of back-
end service for existing clients.
• Quick learner with an ability to easily grasp new ideas, concepts.

TECHNICAL PROFILE
Voice Processing Platforms /Voice-Data Equipment / Toll Bypass Implementation /
VOIP / Noc Point-to-Point TCP/IP Voice Networking / Dynamite / Windows OS

PROFESSIONAL EXPERIENCE
Simplex Grinnell, Inc. ~ West Springfield, Ma. 2007~2008

Deficiency Analyst

• Set up all inspection scheduling, working with service and maintenance contract customers,
dispatching inspectors to customer sites. Other responsibilities include inspection follow up and
responding with pricing for any end point deficiencies found at customer sites.

• Responsible for 100% inspection completion in May 2008, which has not occared since 2002.

• Achieved deficiency close rate on deficiencies at 68% with a 50% quota expectation.

TOTAL COMMUNICATIONS, INC. ~ East Hartford, CT 2001~2004

Project Manager

• Established communication with new customers to coordinate meetings with

the Voice/Data Department and Vendors to discuss all aspects of the phone-
system installation process. Administered all floor plans, phone placement
trunk information, call routing, system features, call center applications,
special applications, and voice mail.

• Managed phone system networking, vendor communications/relations, time-

lines, customer training, and administrator training procedures. Oversaw all
aspects of pre-installation preparation to installation completion while
implementing post-installation and programming changes

Business Electronics, Inc.~ Cheshire, Ct 2001~2004

System Design Engineer

• Managed phone system networking, vendor communications/relations, time-

lines, customer training, and administrator training procedures. Oversaw all
aspects of pre-installation preparation to installation completion while
implementing post-installation and programming changes
• Collaborate with clients and associated vendors to ensure pertinent data
collection for the creation of customized phone systems while coordinating
sales follow-through and managing client-specific timelines into completion of
project
• Provided training to staff and performed back-end service for existing clientele

Total Communications, Inc.~ East Hartford, Ct

System Design Specialist 1998~2001

Traveled to various customer locations to determine ideal physical locations for

phone system hardware and cabling implementation while meeting with customers
to discuss programming, implementation, and training on new phone system

TEL-NET SYSTEMS ~ Salem, NH 1996~ 1998

Account Executive / Purchasing

• Served as Telecommunications and Data Equipment Dealer specializing in

AT&T equipment sales to interconnects and end-users with bottom line profit
responsibility for the Connecticut office
• Assumed full accountability for the purchase and resale of new and
refurbished voice equipment

Facilitated and oversaw end-user training for Inter-Tel, Cisco, Mitel,

Voice/Data Equipment installation