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Programme
Subject
: .
Question paper has three sections "A" "B" and "C". "A" section comprises of fou
each; attempt any two in maximum 300 words each. Section B comprises of a case
marks each, and section "C" comprises of 50 MCQs of 1 marks each.
All questions in Section B and C are compulsory and students are required to at
Maximum marks alloted to each examination :70
No negative marking for wrong answers
Section : A
It is comprises of four subjective questions of 5 marks each; attempt any two
2x5=10 marks
Q:1 What is staffing ?
OR
Q:2 What is budgetary Control ?
OR
Q:3 Differentiate the term Centralization and Decentralization
OR
Q:4 What do you mean by induction programme?
Section : B
CASE STUDY
intuitions and research: It has a case study followed by 5 MCQs of two marks eac
5x
Mr "A", the chairman of S K Pharma Company had set up its plant at Mysore (Karnataka state)
corporate office at state capital, Bangalore. The plant is manufacturing and marketing drugs, me
company has met severe competition from large pharma companies with foreign collaboration.
marketing, has been with the company, for the last two years . He has ambitious plans for captu
Karnataka, Kerala and south Andhra Pradesh.
As the company is medium-sized, Mr Nayak has kept his marketing department and team lean an
were given aggressive targets and were pushed to reach their respective targets. The represent
very hard to complete their respective targets. However, there was no formal appraisal and rewa
Mr "A", the chairman of S K Pharma Company had set up its plant at Mysore (Karnataka state)
corporate office at state capital, Bangalore. The plant is manufacturing and marketing drugs, me
company has met severe competition from large pharma companies with foreign collaboration.
marketing, has been with the company, for the last two years . He has ambitious plans for captu
Karnataka, Kerala and south Andhra Pradesh.
As the company is medium-sized, Mr Nayak has kept his marketing department and team lean an
were given aggressive targets and were pushed to reach their respective targets. The represent
very hard to complete their respective targets. However, there was no formal appraisal and rewa
During the last year, more than 25 medical representatives had left the company due to unsatisf
promotion policy and poor HR practices. Those who left the company were excellent workers. M
turnover. He was overconfident that he would be able to hire freshers since S K Pharma had en
employer, who paid the highest salary in the industry with many attractive perks/ privileges. Mr
candidates who were not happy with their remunerations in other companies.
Mr Nayak had never communicated to the medical representatives about their performance or re
outstanding performance.
Option:1
Q.2
Less than 5
years old
Large pharma
companies with
foreign
collaboration
Section : C
Objective of section to gauge recall and depth of applied knowledge of the student. It
Option:1
Directing
From job
analysis to
competency
assessment
Promotees from
within the
present
employees
Procurement
and
Q.5 Human resource management does not look for ____ development of
human factor for
the organization
Q.6
Developing
manpower
It is a process of
data
dissemination
Organizational
planning
Q.9
1930s
Social security
benefits
Q.11
Q.12
Q.13
Board of
concilliation
Q.14
Identification of
problem
Q.15
Procurement
HR policy should
be inflexible
Q.18
Q.20
Provide sound
basis for making
decisions
Recruitment and
selection policy
Case studies
Q.21
Q.23
Peter Drucker
Assimilated
Departmentatio
n
Human
behaviour
approach
Management by
objective
Peter Drucker
Q.28
Planning
Planning
Henry L. Gantt
Found that to
increase worker
efficiency,
management
must analyze
and minimize
the motions
required to
complete a task.
Q.32
Rapid
Which one of the following element is not a barrier to
environmental
effective planning
changes
Q.33
planning
Q.34
Decisive
Q.35
Q.36
Accounting
Leading
qualities of
managers
feedforward
control
Behavioral
planning, action,
control
Theory of
Administrative
Management
Q.42
Q.44
Q.45
Twelve
Resistance
Five
Six
Q.47
Six
Q.48
Social skills
Performing
Compromise
Duration
70
120 Minutes
questions.
on : A
OR
OR
ntralization
OR
on : B
ASE STUDY
Option:2
Option:3
Option:4
Medicines
Fruit juices
Glucose water
Belgaon
Karnataka
5 to 10 years old
10 to 15 years
old
Mysore
Mr K V Nayak
Ayurvedic and
Local drugs and
Unani medicines No competitors existed at
medicines
manufaturers in all
companies
India
ction : C
Option:2
Option:3
Option:4
Organizing
Procuring
Controlling
From
decenralisation
and
empowerment
to centralised
decision making
From personnel
management to From rule maker to
HR
consultant
management
Job design
Job evaluation
Job description
Campus
Recommendatio
recruitment
ns of present
from schools
employees
and colleges
Employment agencies
Compensation
and integration Dehumanizing
of human factor in the
for the
organization
organization
Maintenance of human
factor in the organization
Identifying
Manpower audit
Assessing
It is a procedure
through which
facts are
gathered for
each job
Information
about the job is
It is a process of data
systematically
collection
discovered and
noted
Human
resource
planning
Job planning
Manpwer inventory
planning
1950s
1970s
1990s
Commission
Piece work
Screening
Advertisement
Physical / Medical
examination
Straight Piece
Rate plan
Bedaux plan
Commission plan
Labour courts
Negotiation for
agreement
Preparation for
negotiation
Workers participation in
management
Diffiicult
Interference of political
Multiplicity of tr accessability of
parties
adjudication
Organizing
Compensation
Maintenance
HR policy should
HR policy should HR policy should be in
create a sense
be cosistent
writing
of security
Help in
accomplishing
organizational
goals
Training and
development
policy
Transfer and
Production targets to be
promotion policy achieved
Simulation
Sensitivity
training
Special projects
George Odiorne
Rensis Likert
Elton Mayo
Organized
Superior
Specific
Delegation of
authority
Fixing
responsibility
Appraisal of a
subordinate
System
approach
Human
Relations
Approach
Critical incidents
Graphic sales
Grading system
Max Weber
Hanry Fayol
Koontz
Science &
technology
Organizing
Working
Controlling
Leading
Staffing
Directing
Frederick W.
Taylor
Elton Mayo
Douglas M. McGregor
Found that a
Found that when
worker is
workers know
inherently lazy
they are being
and will use any
watched, their
excuse not to
productivity
perform their
increases
duties.
Inadequate
appreciation of
planning
Organisational
inflexibility
Social responsibility
Organising
Directing
Appraisal
Amiable
Kindly
Agreeable
Information
Systems
Human
Resources
Customer Service
Working
Delegating
Ordering
quality of
managerial
actions
valuation of
managers
valuation of physical
assets
concurrent
control
quality control
feedback control
Financial
Standard
Process
action, planning,
control,
control
planning, action
Time and
motion studies
Concept of
bureacratic
management
planning, budgeting,
control, action
Human relations
movement
Ten
Eight
Six
Acceptance
Economics
Opportunity
Six
Seven
Eight
Four
Five
Seven
Max Weber
Mc Gregor
Armstrong
Eight
Ten
Fourteen
Human skills
Technical skills
Conceptual skills
Storming
Norming
Adjourning
Appeal to a
super ordinate
objective
Collaboration
Avoidance
Total Marks: 70