QUESTIONNEAIRE

Dear Students,
Our purpose is to help you as you learn to become more effective users of ideas and information. Please
help us better understand how you use our library by participating in this survey. We will carefully consider
all responses. Please take a moment to answer this anonymous survey about the library. All questions are
optional.
SECTION A-(you may tick your answer)
1.

How old are you?

18 21 years old
22 25 years old
26 29 years old

2.

Which faculty you are?

Faculty of Business management
Faculty of Science and Health
Faculty of Accounting
Faculty of Hotel and Tourism
Faculty of Art and Design
Faculty of Pharmacy

3.

What gender best describes you?

Male
Female

4.

I visit the library:

Every day
Every week
Sometimes
Never
Study

5.

I use the library

To read magazines and newspapers
For borrowing books to read at home
To find information for assignments
To study for exams
To find information for my own interests
To be with my friends
Other: please give details
_____________________________________________

6.

When I want to read a good book, I most often get the book from
The public library
The school library
A friend
Elsewhere
If elsewhere, please say where:
__________________________________________________

7.

Do you have enough time to visit the library?

Yes
No
If No, please give reason:
_____________________________________________________________

8.

When you visit the library, do you usually find the books / websites you are looking for?
Yes
No

9.

Do you find the library staff approachable and helpful?

Yes
No

10. Do the library staff offer guidance with your research?

Yes
No
11. Do you use other libraries?
Yes
No
If YES, please say where:
___________________________________________________________________
12. Is the library a pleasant and comfortable place to visit?
Yes
No

13. Which of these words would you describe for the library?
Welcoming

Comfortable

Quiet

Noisy

Fun

Boring

Safe

Exciting

SECTION B : (you may bold your answer)

14. Facility (tables, chairs, climate, noise level, attractiveness )
Please rate the following:

Poor

Excellent

Facility (tables, chairs, climate, noise level, attractiveness)

Accessibility (hours, during class time)

Assistance /guidance provided by library staff

Collection (books, periodicals)

Collection (online, electronic)

Library website

Access to technology

Helpfulness of library staff

15. How important is each of the following library services to you?

Please rate the
following:
Borrowing materials
(books, DVDs, music,
etc.)
Reference (research
assistance from
librarians)
Programs (classes,
story times, etc.)
Computers and printers

Not
Applicable

Not
Important

Somewhat
Important

Important

Very
Important

Study rooms/reading
areas

Community meeting
rooms

Internet access
Online services
(website, catalogue,
research databases,
etc.)
Photocopier
Newspapers and
magazines

16. Is the library a pleasant and comfortable place to visit?

Yes
No

Comments
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