EXCITING SENIOR POSITION NOW OPEN

AT HIGHER EDUCATION STUDENTS LOANS BOARD (HESLB)

Position Title:

Executive Director

JOB PROFILE

Reports to:

Board of Directors

Position Title:
Executive Director
Reports to:
Board of Directors
Reporting to this Position: Director of Finance and Administration, Director of Internal
Audit and Investigation, Director of Loans Allocation and Disbursement, Director of Loans
Repayment and recovery, Director of Planning, Research and ICT, Assistant Director of
Legal Affairs, Assistant Director of Information, Education & Communication, Assistant
Director of Procurement & Supplies, and Assistant Director of HR & Administration. The ED
also supervises Zonal Offices

Reporting to this Position: 4 Directors, 4 Head of Units & Zonal Office Managers
Contract Tenure:
Four (4) years effective 1st September, 2016, with

eligibility for re-appointment subject to
satisfactory performance
Duty Station:

Dar es Salaam

ORGANIZATIONAL CONTEXT
The Higher Education Students Loans Board (HESLB) was established under Act No. 9 of
2004, (as amended) with the objective of assisting, on a loan basis, needy
Tanzanian students who secure admission in accredited Higher Learning Institutions,
but who have no financial ability to pay for the costs of their education.
The achievement of the HESLB in the last 10 years include; introduction of Means Testing
System, significant increase of the amount of annual disbursed loans from TZS 56.1b in
2005/2006 to TZS 473b in 2015/2016, increased cumulative loan beneficiaries from 42,729
in 2005/2006 to 325,134 in 2014/2015, improved cumulative loan collections from TZS
53M in 2006/2007 to TZS 82.6b in 2014/2015, implementation of end to end computer
software that includes Online Loan Application System, Loan Allocation Module, Loan
Disbursement Module and Loan Repayment module, and establishment of zonal offices
in Dodoma, Zanzibar, Mwanza and Arusha with plans to open other zonal offices in Mbeya
and Dar es Salaam.
Currently the HESLB is in the process of being transformed into a fully-fledged Higher
Education Financing Institution.
To realize the transformation agenda while providing excellent services, HESLB seeks to
recruit a resourceful and strategic leader with strong track record of excellent performance
and experience from leading an organization serving multiple stakeholders to fill the
position of the Executive Director.
JOB SUMMARY
Reporting to the Board of Directors, the Executive Director is responsible for the overall
management of the HESLB, as provided for under the Higher Education Students Loans
Board Act, Act No. 9 of 2004, (as amended). S/he provides support to the Board as it
carries out its governance functions. S/he serves as Chief Executive of the HESLB and, in
partnership with the Board, is responsible for the success of the HESLB. Together, the Board
and Executive Director assures HESLBs relevance to the community, the accomplishment
of HESLBs mission and vision, and the accountability of HESLB to its key stakeholders.
JOB KEY ACCOUNTABILITIES

Legal compliance assures full compliance with relevant laws and regulations
and guides the process of legal reforms in the interest of financing higher
education students.

Strategy, policy and planning leads the strategy formulation, transformation

agenda, operational planning, budgeting and review of policies and processes to
ensure efficient and effective delivery of services

Management and administration - Effectively manages the human resources

of the HESLB, manages the day-to-day operations, and assures a smoothly
functioning, efficient Board.

Governance facilitates the Board of Directors to play its governance fiduciary

role, focuses Board attention on long-range strategic issues, and manages the
Boards due diligence process to assure timely attention to core business.
Financing formulates and drives innovative strategies of generating funds,
oversees the fiscal activities of the Board, implements effective loan recovery
strategies to ensure sustainability of the Board.

Public relations and stakeholders expectations management chief

spokesperson of the Board, accountable to all key stakeholders and fosters
beneficial relationship with general public to facilitate the integration of the Board
into the fabric of the community

Team leadership and delivery - leads, motivates staff and builds a high
performance team with capacity to deliver against set targets.

Risks identification and their management- identifies risks, leads planning,

design and implementation of the overall risk management framework of the
Board.

KEY JOB REQUIREMENTS:

Minimum of a Masters degree in any of the following fields: Accounting and
Finance, Banking and finance, Economics, Commerce, Engineering, Law or
Business Administration. Candidates in other fields with proven excellent track
record of managing reputable institutions will also be considered.

A Professional qualification CPA (T), ACCA will have an added advantage

At least eight (8) years work experience in a senior Leadership position in a
reputable institution with a proven track record of producing desired results.

Excellent computer application skills

Excellent spoken and written English and Kiswahili
PERSONAL QUALITIES

Entrepreneurial can do it spirit with ability to lead business transformation
initiatives

Strong interpersonal skills.

Bias for action, Drive for results and Engaging & Influencing.

Consistently role model acting according to ones own principles


and delivering to organizational values and expectations.
REMUNERATION: Attractive salary and benefits will be offered
HOW TO APPLY
For more information and a full job description visit www.heslb.go.tz Applicants should
send a resume and cover letter outlining how they meet the specific requirements of the
position to MD_OFFICE@crdbbank.com or by Post to:
Chairman of Search Committee
CRDB Bank Head Office
Azikiwe Street, Office Accommodation Scheme Bldg (4th Floor)
P.O. Box 268,
Dar es Salaam
By CLOSING DATE: 31st December 2015
While we sincerely appreciate all applications, only those candidates shortlisted for
interview will be contacted.
Please note that, the selected candidates will be required to submit original academic
certificates & transcripts.

Contract Tenure: Four (4) years effective 1st September, 2016, with eligibility for reappointment subject to satisfactory performance
JOB SUMMARY
The Executive Director serves as chief executive of the HESLB and, in partnership with
the Board, is responsible for the success of the HESLB. Together, the Board and Executive
Director assures HESLBs relevance to the community, the accomplishment of HESLBs
mission and vision, and the accountability of HESLB to its key stakeholders.
Reporting to the Board of Directors, the Executive Director is responsible for the overall
management of the HESLB, as provided for under the Higher Education Students
Loans Board Act, Act No. 9 of 2004, (as amended). The Board delegates responsibility
for management and day-to-day operations to the Executive Director, and s/he has the
authority to carry out these responsibilities, in accordance with the direction and policies
established by the Board. The Executive Director provides support to the Board as it carries
out its governance functions.

5.

Financing
Promotes programs and services that are produced in a cost-effective manner,
while maintaining an acceptable level of quality.
b) Oversees the fiscal activities of the organization including budgeting, reporting
and audit.
c) Works with Board to ensure financing to support short- and long-term goals.
d) Formulates and drives innovative strategies of generating funds in order to
increase the financing capacity of the Board
e) Assures an effective fund mobilization strategy by serving as the chief fundmobilizing officer.

Helps guide and enable the Board, its fund mobilization committee(s)
and its individual Board members to participate actively in the fund
mobilization process.

Helps the Board and its fund mobilization committee design, implement
and monitor a viable fundraising plan, policies and procedures.

Participates actively in identifying, cultivating and soliciting donor
prospects.

Assures the availability of materials to support solicitation.

Assures the development and operation of gift management systems and
reports for quality decision-making.
f )
Develops and implements effective loan recovery process to ensure sustainability
of the Board.
a)

6.

Public relations and stakeholders expectations management

a) Facilitate the integration of the HESLB into the fabric of the community by
using effective marketing and communication activities
b) Acts as an advocate, within the public and private sectors, for issues relevant
to the HESLB, its mandate, services and stakeholders.
c) Listens to the Boards key stakeholders (students, parents, colleges,
government and the community) in order to improve services and generate
community involvement. Assures community awareness of the HESLBs
response to stakeholders expectations and needs.
d) Serves as chief spokesperson for the HESLB, assuring proper representation
of the HESLB to the public.
e) Initiates, develops, and maintains cooperative relationships with key
stakeholders.
f ) Works with Legislators, regulatory agencies, and representatives private
sector and other relevant bodies to promote legislative and regulatory
policies that encourage support investment in higher education in the
country

7.

Team leadership and delivery

a) Establishes, leads, mentors staff to form an adequately resourced working
team.
b) Manages against plan to deliver targets
c) Identifies and solves performance bottlenecks
d) Sets up and maintains organizational efficient

ORGANIZATIONAL CONTEXT
The Higher Education Students Loans Board (HESLB) is established under Act No. 9 of 2004
(as amended), with the objective of assisting, on a loan basis, needy Tanzanian
students who secure admission in accredited Higher Learning Institutions, but
who have no financial ability to pay for the costs of their education.
The main functions of HESLB are; to assume responsibility for the control
and management of any loan funds, to award grants, bursaries and scholarships, to
administer and supervise the whole process of payment and repayment of loans,
to establish operational links with higher learning institutions and employers, to
recover all loan moneys owed by former student loan beneficiaries since 1994
and to conduct research on other local and external scholarships that may be
accessed by Tanzanian students in need of assistance for higher education. The
HESLB is currently guided by a five-year strategic plan.
The achievement of the HESLB in the last 10 years include; introduction of Means Testing
System, significant increase of the amount of annual disbursed loans from TZS 56.1b in
2005/2006 to TZS 473b in 2015/2016, increased cumulative loan beneficiaries from 42,729
in 2005/2006 to 325,134 in 2014/2015, improved cumulative loan collections from TZS
53M in 2006/2007 to TZS 82.6b in 2014/2015, implementation of end to end computer
software that includes Online Loan Application System, Loan Allocation Module, Loan
Disbursement Module and Loan Repayment module, and establishment of zonal offices
in Dodoma, Zanzibar, Mwanza and Arusha with plans to open other zonal offices in Mbeya
and Dar es Salaam.
Currently the HESLB is in the process of being transformed into a fully-fledged Higher
Education Financing Institution.
KEY ACCOUNTABILITIES
1. Legal compliance
2. Strategy, policy and planning
3. Management and administration
4. Governance
5. Financing
6. Public relations and stakeholders expectations management
7. Team leadership and delivery
8. Risks identification and their management
DETAILED JOB ACCOUNTABILITIES
1.
Legal compliance
a) Assures the filing of all legal and regulatory documents and monitors compliance
with relevant laws and regulations
b) Guiding direction of legal reform, review and analysis to facilitate discussion on
review of relevant acts that impact on financing of higher education.
2. Strategy, policy and planning
a) Helps the Board determine the HESLBs values, mission, vision, and short and long
term goals
b) Helps the Board monitor and evaluate the HESLBs relevancy to the community, its
effectiveness, and its results.
c) Keeps the Board fully informed on the condition of the HESLB and on all the
important factors influencing it.

Identifies problems and opportunities and addresses them; brings those which
are appropriate to the Board and/or its committees; and, facilitate discussion
and deliberation)

Informs the Board and its committees about trends, issues, problems and
activities in order to facilitate policy-making.
d) Keeps informed of developments in higher education funding sector in the
country, government priorities and private sectors interest in supporting higher
education in the country.
e) Causes the review of organizations policies and strategies in line with national
policies
3. Management and administration
a) Provides general oversight of all the HESLB activities, manages the day-to-day
operations, and assures a smoothly functioning, efficient Board.
b)
Assures services quality and the Boards sustainability through development and
implementation of standards and controls, systems and procedures, and regular
evaluation.
c)
Effectively manages the human resources of the HESLB according to authorized
personnel policies and procedures that fully conform to current laws and
regulations.
d)
Assures a work environment that recruits, retains and supports quality staff.
Assures process for selecting, development, motivating, and evaluating staff.
e)
Determine the staff head count and cost of employment cost and submit to the
Board of Directors for approval.
f )
In accordance with Boards approved head count, recruits personnel, negotiates
professional contracts, and sees that appropriate salary structures are developed
and maintained.
g)
Specifies accountabilities for management personnel and evaluates performance
regularly.
4.

a)
b)
c)
d)
e)
f )

Governance
Facilitates the Board articulate its own role and accountabilities and that of its
committees and individual members, and helps evaluate performance.
Works with the Board Chairman to enable the Board to fulfill its governance
functions and facilitates the optimum performance by the Board, its committees
and individual Board members.
With the Board Chairman, focuses Board attention on long-range strategic
issues.
Manages the Boards due diligence process to assure timely attention to core
issues.
Works with the Board of Directors and Committee Chairmen to get the best
thinking and involvement of each Board Director and to stimulate each Board
Director to give his or her best.
Recommends resourceful professionals (co-opted) to participate in the Board
and its committees to supplement the skills set of the Board.

8. Risks identification and their management

a) Oversees planning, designing and implementing an overall risk
management process for the Board
b) Takes the lead in identifying, assessing and estimating the risks that may
affect the business
c) Oversees the development and implementation of risk management
framework
d) Initiates and supervises the development of business continuity plan for the
Board
e) Ensures risks dashboard is included and reviewed in all Board meetings and
Boards directives are implemented
f ) Facilitates the Board of Directors in establishing and quantifying the Boards
risk appetite i.e. the level of risk the Board is prepared to accept.
g) Takes appropriate actions to mitigate risks in all business areas
PHYSICAL DEMANDS/WORKING CONDITIONS
This is a high-stress position based on full responsibility for the HESLB operations. Handles
detailed, complex concepts and problems, balances multiple tasks simultaneously, and
makes rapid decisions regarding administrative issues.
Plans and implements work plans. Establishes strong and appropriate relationships with
Board, committees, staff, government, public & private sector donors and key stakeholders
(students).
Plans and meets deadlines. Maintains a flexible work schedule to meet the demands of
executive management. Hours may be long and irregular.
Conveys a professional and positive image and attitude regarding the HESLB to the public
and private sector. Demonstrates commitment to continued professional growth and
development.
QUALIFICATIONS
Minimum a Masters degree in any of the following fields: Accounting and Finance,
Banking and finance, Economics, Commerce, Engineering, Law or Business
Administration. Candidates in other fields with proven excellent track record of
managing reputable institutions will also be considered.
A professional qualification CPA (T), ACCA will have an added advantage
At least eight (8) years work experience in a senior Leadership position in a reputable
institution with a proven track record of producing desired results.
Fully computer literate in windows application - Excel, Word & Power point
Excellent spoken and written English and Kiswahili
PERSONAL ATTRIBUTES
The individual in this position must demonstrate critical competencies in four broad
categories: strategic thinking, commitment to results, business savvy, leading change, and
motivating.
Strategic thinking: The ED is a big picture view person with ability to read and translate
opportunities into a long-term business strategy and facilitate others to support his/
her vision. S/he leads executive management in crafting strategies that will take the
organization to new level.
Commitment to results: The ED is a systems thinker who is customer focused and goal
driven. This individual identifies relevant information and helps transform this information
into individual and organizational knowledge and learning. The ED is action oriented and
innovative. S/he translates broad goals into achievable steps. S/he anticipates and solves
problems and takes advantage of opportunities, is a self-starter and team player.
Business savvy: As the HESLBs leader, this position requires an individual with knowledge
of and experience in management and administration. The position requires demonstrated
experience in integrating and coordinating diverse areas of management. Knowledge in
the following areas is required:
human services, finance and personnel; oral and written communications; planning
and evaluation; and governance.
Some experience in the field of not-for-profit management and governance, and
community relations is preferred. Some general knowledge of fund mobilization is
also preferred.
A high level of personal skills is required to make formal, persuasive presentations to
groups and to deal effectively with people from all segments of the society.
The individual must be comfortable with diversity and respectful of a wide range of
faiths, beliefs and experiences.
Leading Change: The ED possesses the skills and implements the functions of a leader. S/
he embraces the HESLBs values, mission and vision. S/he consistently displays integrity,
models behavior, develops people, and builds teams. This individual deals effectively with
demanding situations and designs and implements interventions.
Motivating: The ED manages continuity, change and transition. This individual knows
how to influence and enable others. S/he addresses the impact of attitude and action on
the HESLB and its stakeholders.