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Motivation

Why do people behave the way they do?


Clarifies the role of the team
Delegate to persons who have authority
Avoid meddling afterwards!
People do learn from mistakes
Make feedback regular and useful

Keeping the Team Motivated

Dr Rajeev K Bali

Maslows hierarchy of needs

Development of ones potential


Self respect and esteem of others

Herzbergs Motivation-Hygiene Theory

Higher level
needs

Hygiene Factors
can demotivate if they are not present
eg. such as supervision, interpersonal relations,
physical working conditions, and salary
affect the level of dissatisfaction
rarely quoted as creators of job satisfaction

Family and friends


Security and order
Basic needs: food, drink, sleep

Basic
needs

Motivation Factors
will motivate if they are present
eg. achievement, advancement, recognition and
responsibility
dissatisfaction isn't normally blamed on Motivation
Factors
but they are cited as the cause of job satisfaction

Humanistic

Commodity Theory of Work

Work is deemed as natural way of expending


energy
Work is healthy and productive
Work is valuable
People seek through work to form a higher form
of society

Labour is no more or less than a commodity


Work has no intrinsic value
means to to afford consumption of goods and
services
Lifes aim is to accumulate and consume
Work is repulsive!but its paid
Ancient Greeks considered work to be
abhorrent

Which do you choose?

Influencing the teams motivation

Depends
Are you intrinsic
Or extrinsic

Staff have clear objectives


Right tools, conditions and environment
Staff are well informed
Remember to praise
but is a 2 way thing

Jobs should

Employee Involvement

Provide opportunity for learning and problem


solving
Lead to some desirable future
Opportunity for personal development
Enable contribution to decisions about the job
Ensure that goals are clear and provide a challenge
Provide adequate training
Provide support from contact with others

Effective communication, information and


consultation
Financial participation
Involve staff in problem solving and quality
management
Training & development of the individual

Empowerment

Self-managed work groups

Decision making process can be speeded up


It releases innovative capacities
Provides job satisfaction, motivation and
commitment
Gives employees a greater sense of
achievement

Goals set by the groups but individuals


decide how to implement them
Functional flexibility within the group
Role of supervisor to support and train
Feedback to group as a whole

Does money motivate?

Other elements of motivation

Money is comparative
Expectancy is all
Depends on discretionary income (not
disposable)
There are other motivators
They can be more enduring especially for
professionals

Comfort:
Structure:
Relationships:
Recognition:
Power:
Autonomy:

primary needs & drives


financial / security
love / warmth / friendship
status / praise
control / authority
self-actualisation / fulfilment

Keeping the Team Motivated

Dr Rajeev K Bali

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