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Define Job Satisfaction and Show How It Can Be Measured

Job satisfaction
Job Satisfaction is a positive feeling about a job resulting from an evaluation
of its characteristics
The following two approaches for measuring Job Satisfaction are popular:
A. The single global rating
B. The summation of job facets (parts)
A. The single global rating (One Question/ One Answer)
The single global rating is a response to one question, such as All things
considered, how satisfied are you with your job?
Respondents circle a number between 1 and 5 on a scale from highly
satisfied to highly dissatisfied.

B. The summation of job facets (Many Questions/ One Average)

The second method, the summation of job facets or parts, is more
sophisticated in which many questions asked and one average score
calculated for job satisfaction.
It identifies key elements in a job such as the nature of the work,
supervision, present pay, promotion opportunities, and relationship with
coworkers.
Respondents rate these on a standardized scale, and researchers add the
ratings to create an overall job satisfaction score.
2. Summarize the Main Causes of Job Satisfaction
Pay influences job satisfaction only to a point.
After a certain amount of money, there is no relationship between amounts
of pay and job satisfaction.
Chapter #3 Attitudes and Job Satisfaction

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 Money may bring happiness, but not necessarily job satisfaction.

Interesting jobs that provide training, variety, independence, and control
satisfy most employees.
Interdependence, feedback, social support, and interaction with co-workers
outside the workplace are strongly related to job satisfaction.
Employees who have positive core self-evaluations, who believe in their
inner worth and basic competence are more satisfied with their jobs as
compared with negative core self-evaluations.

Chapter #3 Attitudes and Job Satisfaction

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