BUSINESS LINE MANAGER MRS

Functional area: Service

Country of service: Mali
City: Bamako
Company name: Atlas Copco Mali Sarl
Personnel manager: Assita Tamboura
Phone: +226 25 36 56 10
Email: assita.tamboura@bf.atlascopco.com
Send Application To: assita.tamboura@bf.atlascopco.com
Last date to apply: 2015-12-11
Job description
We are looking for a highly motivated Business Line Manager to further grow our footprint in this exciting
and challenging West African territory through excellence in customer service, setting up service contracts
(service agreements, supervision & technical support, training,..) and developing our spare parts
business.To support this development, it requires an experienced, energetic and results-orientated
individual for the role of Business Line Manager Mining and Rock Excavation Services (MRS).This is a
senior management position, responsible for the MRS Business Line. The successful candidate will be
handling sales & marketing activities, structuring the operations, profitability & overall management of the
MR Service Business Line.You will be managing and developing a multi-cultural team, with an employee
mix of expatriates and local/regional employees, and report to the General Manager. Frequent traveling is
required, both domestic and abroad.
Mission
Responsibilities include:Profit & loss as well as key ratios for the Business Line MRS, such as strong
control of the balance sheet and efficiencies management;Set & achieve ambitious profitable growth
targets with high focus on customer shares consolidated profitability; Foster the Atlas Copco attitude within
your team and workplace and continuously develop the personnel under your responsibility;Develop and
Implement the Territory Management plan including both Mining and Construction customers;Develop
organization towards proactive sales to reach their maximum potential;Ensure we always show One face
to the customer;Strategic direction of the MRS Division, including, Parts, Service and Technical &
Training;Lead, coach, motivate & support the competence development of direct and indirect reports to
achieve maximise outcomes and synergies for MRS;Ensure we always show One face to the
customer;Interact with other Managers to further develop and optimise customer sales strategies and to
engage and strengthen customer relationships;Ensure that "The Way We Do Things" & "Business Code of
Practice" is followed;Support the AC Groups vision "First in Mind, First in Choice" by contributing
continuously to the Customer-Value and a Customer-Care driven culture.
Experience / Educational requirements
The successful candidate will have the following:- Master or bachelor degree in relevant fields or similar
through experience;- Minimum of 5 years management experience in an Aftermarket management role;Solid understanding of key financial indicators;- Significant knowledge of Aftermarket, Parts and Marketing
functions;- Interpersonal, people management and negotiating skills of a high order;- Proactive and selfmotivated person, can-do attitude;- Able to create and sustain excellent customer relationships;- Prior
experience in a customer centre environment preferred;- Good knowledge in mining will be considered a
plus;- Computer literate (MS Office suite, etc.);- Good Command of French and English are both
compulsory.
Country and city description
Bamako or Ouagadougou
Company presentation
Atlas Copco Mali and Atlas Copco Burkina Faso Sarl are Customer Centres with their operational bases in
Bamako and Ouagadougou. Atlas Copco Burkina Faso and Mali are responsible for the French speaking
Countries of West Africa for the Mining and Rock excavation business area.