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SAPOrderToCashCycle(SAPOTC):FISDIntegrationandConfiguration
SAPOrderToCashCycle(SAPOTC):FISD
IntegrationandConfiguration
Byktnptl
WhatisSAPOrdertoCash(SAPOTC)?
OrdertoCashisanintegrationpointbetweenFinance(FI)andSales(SD).ItisalsoknownasOTCorO2Cinshortform.Itisabusiness
processthatinvolvessalesorderfromcustomerstodeliveryandinvoice.ItcomprisesSO,Delivery,PostGoodsIssue(PGI)andbillingto
customers.OTCprocessisaveryimportantprocessinEnterpriseResourcePlanningsoftware(ERPSoftware).BothmajorERPsoftware
SAPandOracleincludethisprocess.
It'sconfigurationtouchesbothFinanceandSales&Distributionmodules.ThisisanendtoendprocessfromcustomerInquirytogoods
delivery,billingandpaymentofmoney.Theprocessstartswhenacustomerinquiresforaninventoryitem(finishedgoodsforacompany).
Thecustomergetsquotefortheitemandplaceanorderforthequantityneeded.Auserfromcompanyplacetheorderandpassitfor
processing.Inventorygetspickedupfromwarehouseandshippedtocustomer.Billingprocessalsostartswithdeliveryanditcanbesent
withtheitemorlater.ThisisanoverallOTCscenarioingeneral.
Thisprocessgivesintegrationbetweencustomermasterrecord,salesorganization,salesoffices,distributionchannels,divisionsand
plants.
Hereinthisarticle,wearegoingtodiscussthestepsindetails.
SAPOTCProcessFlow
SAPOTCisaprocessinvolvedcustomersalesordercreationandsatisfyingcustomerrequirementsviadelivery.
Prerequisitesarecustomermasterrecordissetup,salesarea(salesorganization,divisionsanddistributionchannels)wassetupalready.
Generallystepsareasfollows:
CustomerInquiry
Quotationforcustomerinquiry
SalesOrdercreation
PostGoodsissue(PGI)
Delivery
BillingBillsenttocustomer
ReceiptofmoneyCustomerPayment
TheFirsttwostepsthatareinquiryandquotationmayormaynothappen.Anewcustomermayinquireandaskforquotationbutanold
customermaynotinquire.Moreover,ifyouhavecontractedagreementtosellproductsatacertainpricethancustomerwilldirectlyorder
withoutquotation.
Now,let'sseewhatistheimpactontheaccountingentriesforthiscyclesteps.Eachstephasit'sowndifferentconfigurationthesesteps
usedinbusinessworkflow.AsImentionedearlier,thisprocessinvolvesmanydifferentorganizationallevels.Mostimportantorganizational
levelsinthisprocessisCompanycode,salesorganizations,distributionchannels,divisionsandplants.
Sales&DistributionCycle
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SAPOrderToCashCycle(SAPOTC):FISDIntegrationandConfiguration
OTCProcessSteps
TransactionCode
AccountingEntries
Inquiry
VA11
No
Quotation
VA21
No
SalesOrder
VA01
No
PostGoodsIssue(PGI)
VL01n
Yes
Delivery
VL01n
Yes
Billing
VF01
Yes
ReceiptofMoney
FB50
Yes
BusinessProcessAssociatedWithSAP
OrdertoCashConfiguration
WhatisthemostimportantintegrationinSAP?
ThisisanimportedintegrationinSAPlandscape.Herearethe
configurationstepsindetails.Itsconfigurationhappenedin
transactioncodeOBYC.
OrdertoCash(OTC)(FISDIntegration)
Inquiry:Acustomerinquireabouttheproductpriceandservice.
ThisisaverystartingpointofOTCprocess.Thisprocessdoesnot
haveanyeffectongeneralledgeraccountsanddonothaveany
accountingentries.Onceacustomercreatesinquiry,aninquiry
numberisgenerated.InquiryiscreatedbytransactioncodeVA11.
FIHRIntegration
http://ktnptl.hubpages.com/hub/SAPOrderToCashSAPOTC
ProcuretoPay(PTP)(FIMMIntegration)
FICOIntegration
Vote
Seeresultswithoutvoting
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SAPOrderToCashCycle(SAPOTC):FISDIntegrationandConfiguration
Quotation:Quotationisapricequotegiventothecustomer.Aquotationfollowsinquirysteps.Aquotationcanbecreatedviainquiryor
withoutinquiryreferencenumber.AquotationiscreatedbytransactioncodeVA21.
Sales:AccordingtosomeSAPexperts,SalesorderisactuallythefirststepofOTCprocess.Afterinquiryandquotation,onceit'sgets
created.Salesordercanbecreatedwithreferenceofquotationorwithoutreference.Itdoesnotmakeanyaccountingbookentryandit
doesnotmakeanychangeinGeneralLedgeraccounts.Itisjustacommitmenttodelivergoodstothecustomer.SOcanbecreatedwith
transactioncodeVA01.
PostGodsIssue:Postgoodsissueisthestepswheregoodsarebeingpickedbywarehouse,packedandshippedtothecustomer's
givenshippingaddressasperthesalesorder.Wehaveaccountingentriesasinventoryisbeingcreditedagainstthecostofgoodssales
(COGS)debited.Generalledgeraccountsassociatedwiththecostofgoodssalesandinventoryisaffectedrespectively.
Delivery:Deliveryfollowspostgoodsissue(PGI).Deliveryistheactualfulfillmentofgoodstothecustomershippingaddress.Atdelivery
stage,wehaveaccountingentriesinthebooks.Atthisstage,wedebitrevenueaccountandcreditcustomeraccount.Transactioncode
fordeliveryisVL01n.
Billing:Atbillingstage,wesendthebilltocustomerforthegoodsdelivered.Wehaveaccountingentriesatthisstagewherewedebit
customerandcreditcashaccount.TransactioncodeforbillinginSAPisVF01.
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ManagementandOTCProcess
OrdermanagementisanimportantpartofSAPFinanceandSalesintegration.ThisprocessalsoknownasSAPOMinshort.Itisan
administrativeprocess.Itautomatesorderprocessingandseamlessintegrationofdataamongdifferentmodules.OMincludescustomer
masterdatabase,customerreturnsandrefunds,billinginformation,shippinginformation,paymentterms,paymentconditionsandother
informationrelatedtoOTCprocess.
OMalongwiththeOTCprocessprovidesimprovedsalescycleandeasyhandlingofgoodsandefficientorderprocessing.Itisan
importantprocessinretail,healthcare,telecommunicationsandcustomerorientedindustries.
LastupdatedonAugust23,2014
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