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Figure 1
Figure 2
Figure 2 shows a Xmas scan was directed at AD-6V7HBP1. By drilling into the alert
in the Alert Status box on the top left you will be able to find the IP that launched
the scan.
Key takeaways when reviewing Scan Alerts:
Look at the IP address performing the scan Pay extra attention to internal
IPs.
If scanning IP address is internal, verify it is not a vulnerability scanner or an
InfoSec workstation running port scans.
Dismiss alerts after verifying it is a false positive.
Figure 3
Figure 4
RDP to the workstation and under Local Area Connection Properties, click Install >
Service > Have Disk. Browse to C:\Program Files (x86)\Trend Micro\IDF
Client\tbim\nettbimdsa.inf. Check the Network Properties and see if the driver is
added to the NIC card(s). Open a command prompt and re-run sc query tbimdsa
to verify the service is now running.
If the above steps failed, use the tbclean tool with the c to clean up after a failed
install.
Key takeaways when reviewing Firewall Engine Offline Alerts:
Figure 5
Review to see if which applications may be getting blocked and what their
source IP is.
Identify any false positives that may be caused by applications.