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INSTITUTE OF SOCIAL

WORK
DAR ES SALAAM
NAME : MUSSA A RAMADHANI

RE NO : ODHRMA/T.2015/024

COURSE : HUMAN RESOURCE MANAGEMENT

MODULE : COMMUNICATION SKILLS

CODE

: HRT : 05111

LECTURE NAME : LUCAS S. MWAKAJINGA

TYPES OF ASSIGNMENT : INDIVIDUAL


SUBMISSION : 8TH DEC 2015

Q N : CONSIDER ANY OF THE TYPES OF COMMUNICATION


AND THEN EXPLAINE,
{a} HOW THAT TYPES OF COMMUNICATION CAN BRING
DEVELOPMENT
{b} WHAT ARE THE LIKELY EXPECTED SETBACK.

Interpersonal communication as the process that we use to

communicate our ideas, thought, and feeling to another


person. I define interpersonal communication as the
process we use to build communication relationship with
other through communication by effectively doing the
following
Understand the other situation, in order to build a
relationship with someone we need to be aware of where
the other person is coming from
Community in the right manner, its not just what we say
that matter but also the tone we use and how we say it,
additionally by considering our understanding of the
other persona, we figure out how to best our intensions
and ideas to that particular individual
Influencing them to listen, people are more like to listen
to us when we listen first to them and make efforts to
establish common ground, when we approach any
communication with the intention to create a win
situation that when we will maximize our influence on
other we inspire them to action then the purpose
communication is to reach a common understanding,
build a better relationship.

{a} Also interpersonal communication can bring


development from various factor those are,
Recognized culture norms, while welcoming body
language might work in some from knowing culture rules
related to emotion expressions,
Regular your emotion cues, this is an important part
of successfully communication when you feel
overwhelmed by emotion, you may need to take a deep
breath and search for a calm feeling, be aware of any
tense signals you are sending and relax those signal
Learn what makes up nonverbal communication,
include your facial expression, your use of touch and your
voice, visual cues are more important to interpreter and
deliver than audio cues, with visual causes people are
more likely to successfully interpreter facial expression in
comparison to body language,
Lean comfortable body language, generally in
western culture it you want to convey a warm rapport
with someone, focus on the behavior learn forwarding
and direct your face and body right at other person use
gestures, and vary interrupting, be relaxed but not too
relaxed,

Understand gender differences influence, non verbal


communication it is helpful to understand gender
differences when sending and interpreting nonverbal
message men and woman express themselves nonverbal
in different ways.

{b} Interpersonal communication has the challenges


faced which are,
Not listening to understand, most people do listen but
they dont understand the reason they dont understand
is that people listen from their own agenda, listen so that
they can fix the other person or a hundred other reason
that fact is that unless you listen to other people with the
intention to connect and to understand there will always
be distance or conflict,
Beliefs and social condition, there is a belief that most
people hold that say dont expect a great relationship to
keep its spark, if there was ever a true disempowering
belief this is it if you want a great relationship dont buy
into the belief it will become a self fulfilling prophecy,
Running away, when conflict arises most of us will do
whatever we can do avoid dealing with the issue that are
going on, were all head of the fight to fight response
when to faced with the stressfully situation, its present
been our experience that one of the biggest challenges in

relationship is created when we chose to run away


instead of staying present and agreeing to heal the
difference between us.

Conclusion
Interpersonal communication is the core requirement for
the human to get in touch with the other individual and to
know them better it depend on culture family and the
present environment around you.

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