FALL-2015

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Master of Business Administration - MBA Semester 4
MU0018-Change Management
(Book ID: B1807)
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words each.
Each Question carries 10 marks 6 X 10=60.
Q1. Discuss the various perspectives of organizational change.
Answer. Perspectives of Organizational Change:
Environment-dependent perspectives: According to this, organizational change
is a function of external environment and acts as a link between an organizations
internal practice and procedures with the external world.
Contingency perspectives: It focuses on the changes related to the structure of
the

organization.

The

structure

has

two

main

dimensions-specialization

and

integration. The structure breaks down the complex tasks in the

Q2. Explain the various steps at which control takes place in a Change
Management Process.
Answer. Change Management Process Control:
In the change management process, controlling takes place at various steps, which
are as follows:
Step 1: Preparation for change

a) The required change has to be identified

b) Determination of the major concern and issues need to be determined
c) The obstacles or
Q3. Discuss the various factors affecting the choice of a change Strategy.
Answer. Factors Affecting the Choice of a Change Strategy:
1. Urgency of a need for change: Quick change strategies should be chosen, if the
situation demands affecting the change in a short time. A suitable strategy can be
chosen and employed based on the urgency for the implementation of the
Q4. What do you mean by Organizational Effectiveness? Explain the
approaches involved in achieving Organizational Effectiveness.
Answer. Organizational Effectiveness:
Organizational effectiveness is the concept of how effective an organization is in
achieving its goals. Every employee in a company contributes to organizational
effectiveness. Taking into account skills, experience, motivation and rank, some
employees play a
Q5. Define organizational Culture. Describe briefly about the types of
organizational Culture.
Answer. Organization Culture:
By organization culture, we mean the strategies and attitudes deemed constant, and
prevalent throughout the workforce hierarchy. Different organizations follow different
work cultures in their workplace, and culture is what makes a workplace an
organization. It is a blend of innovation and the ability to take risks, attention to detail,
outcome, people and team orientation,
Q6.Write a brief note on the following:
a) Kurt Lewins Model of change
b) Burke-Litwin Model of organizational performance and change
Answer. a. Kurt Lewins Model of Change:

In order to ensure that change is permanent, Kurt Lewin described the three phases of
the change process which can enable the organization to move from the current state
to the desired state-Unfreezing, Changing and Refreezing.
Process Model of Organizational Change

FALL-2015
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each.
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