Plans and Dimentons Handbook

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All rights reserved to Civil Engineering

Department Ports, Customs & Free Zone
Corporation, TRAKHEES, Dubai. No parts of
this publication may be reproduced, stored
in any retrieval system, or transmitted
in any form or by any means, electronic,
mechanical, photocopying, recording or
otherwise, without the prior consent of the
copyright owner.
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Regulations & Design

PROVISION For
PEople with DISABILITY
TRAKHEES
Ports, Customs & Free Zone Corporation, Dubai

United Arab Emirates
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Regulations & Design Provision for People with Disability

First Edition-2008
TRAKHEES - Ports, Customs & Free Zone Corporation

P.O. Box 17000, Dubai
Tel.: 00971 4 8819444
E-mail: ced.accessibilty@ced.ae
http://ced.dubaitrade.ae
This edition was issued in May 2008

Jebel Ali, Dubai, United Arab Emirates
All rights reserved to Civil Engineering Department, Trakhees, Ports, Customs & Free Zone Corporation, Dubai. No parts of this
publication may be reproduced, stored in any retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording or otherwise, without the prior consent of the copyright owner.
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Regulations
& Design
PROVISION
For PEople
with disability
First Edition May 2008
TRAKHEES
Ports, Customs & Free Zone Corporation, Dubai

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Acknowledgement
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Acknowledgement
The publication of this book could not have been possible but
for the ungrudging efforts put in by a large number of individuals
working in Projects, Contracts, Structural, Architectural, Quality
and Building Systems Sections
of
the Civil
Engineering
Department. We would like to thank the Departments & Sections

managers and their respective teams for their meticulous effort
in maintaining the content, structure and quality of the book. We
also wish to acknowledge contributions made by the Ministry of
Social Affairs, JAFZA legal department, Federal Law no. 29 of the
year 2006, and finally International Standards & United Nations
Publication for Accessibility whose publications and articles are
frequently used.
Our thanks go out to all those who contributed, whether through
their comments, feedback, edits, or suggestions.
As there is always room for improvement, Civil Engineering
Department - Trakhees welcomes your comments and will
consider all that are received. Your comments will continue the
development of this book leading to its ultimate acceptance.
As always it has been a great joint effort.
Eng. Nazek Al Sabbagh

Managing Director, TRAKHEES
Ports, Customs & Free Zone Corporation CED
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PREFACE
H.H. Sh. Mohammed bin Rashid Al-Maktoum Vice President &

Prime Minister of U.A.E and Ruler of Dubai has said I want good life
for my people now, keeping H.H. Vision in mind PCFC - TRAKHEES
- CED is determined to do every thing possible to make sure that
all the people living in the Emirate of Dubai enjoy a good life, full
of quality living and accessible to all.
The UAE Ministry of Social Affairs has paid special attention
to People with Disability and is providing the various facilities
required to ensure that every Person with Disability has work
opportunities that will help him / her to become an active member
of the society.
On its part PCFC - TRAKHEES - CED, as a Regulatory Authority, is
determined to realize the vision of H.H. by coming forward with
research and making regulation of its own kind in the region.
Not just to become pioneers in doing so, but also to serve the
population better, not only to the normal healthy persons but also
for those who need special care and attention.
PCFC - TRAKHEES - CED is proud to present this Regulation Book,
which will govern the building industry with more provision for
People with Disability. This book will be a very useful guideline
to make all the necessary provision for those who are People
with Disability. PCFC - TRAKHEES - CED will be expecting from
all concerned to feel their responsibility in providing the facility
for People with Disability to make them active participants of the
progressing society in Dubai.
PCFC-TRAKHEES-CED is determined
to make Dubai a better living place for every one.
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INTRODUCTION
We are all physically disabled at some time in our lives. A child, a person
with a broken leg, a pregnant lady, a parent with a pram, an elderly
person, weak person from some sickness etc. are all disabled in one way
or another and have special needs. As a matter of fact, the requirement
of the People with Disability is not different from those of requirement of
the majority, and all people are at ease with them.
As a fundamental principle the people with disability should not be treated
less favourably, without justification and reasonable adjustments should
be made to make sure that facilities and services are accessible to them.
For the purposes of this Policy only, the definition of a person with
disability is: Each Person with an incapacity, total or partial, permanent
or temporary, in his or her physical, sensory, mental, communication,
educational or psychological abilities to an extent of being unable to
fulfil his / her regular requirement. (Courtesy from Federal Law No(29)
of the year 2006.)
A reasonable adjustment in the context shall include (but is not limited
to), the need to use a wheelchair platform, the need to bring a personal
assistant for either personal care or safety reasons, or the use of an
auxiliary service (e.g. moving, hearing or visual assistance etc.)
The social aim of this Publication is to ensure integration of People with
Disability into society in order for them to take an active part in society
and lead a normal active life without much difficulty. The technical
aim of this book is to provide an environment for the independence,
convenience and safety of all People with Disability.
This Publication, off course, does not cover all the requirements of People
with Disability in detail. It is a straightforward guideline expected to be
the first of its own kind to drive the society to think and act seriously to
consider the People with Disability not as aliens but a part of their own
society. And hence the book will apply to all walks of life, including but
not limited to :
A-
B-
C-
D-
People with physical Disability

People with visual impairment
Hard of vision people
Hard of hearing or deaf people.
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Table of Contents
Page
Acknowledgement----------------------------------------------------------- 05
Preface
----------------------------------------------------------------- 07
Introduction ----------------------------------------------------------------- 09
PART I. DEFINITIONS------------------------------------------------------- 13
PART II. ARCHITECTURAL DESIGN---------------------------------------
Section 1. - Entrances---------------------------------------------------
Section 2. - Doors--------------------------------------------------------
Section 3.- Vestibules & Corridors----------------------------------
Section 4. - Elevators----------------------------------------------------
Section 5. - Railing & Handrails---------------------------------------
Section 6. - Stairs & Ramps--------------------------------------------
Section 7.- Toilets & Bathrooms.------------------------------------
Section 8. - Parking------------------------------------------------------
Section 9. - Pedestrian Crossing-------------------------------------
Section 10. -Obstructions, Path & Curbs----------------------------
Section 11. -Signage & Street Furniture----------------------------
23
25
29
35
41
44
48
55
66
71
73
89
PART III. USEFUL REFERENCE DATA-------------------------------------- 97
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PART - I
DEFINITIONS
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PART-I DEFINITIONS
In applying these regulations, the meanings listed below will be attributed
to the words and phrases listed beside them, unless the context specifies a
different meaning :
Accessible Route: A continuous unobstructed path connecting all

accessible elements and spaces of a building or facility. Interior accessible
routes may include corridors, floors, ramps, elevators, and clear unobstructed
floor height. Exterior accessible routes may include parking access aisles,
curb ramps, crosswalks at vehicular ways, walks, and ramps.
Apartment (Residential unit): Part of a Residential building containing
one or more rooms and a hall, having a minimum area of 10 square meter,
designed and equipped to house one person or a number of people. It has
a minimum of one place for preparing and cooking meals (kitchen) and one
bathroom. It may be rented out as an independent unit.
Authority: Here the Authority is Ports, Customs & Free Zone Corporation
Trakhees Civil Engineering Department (PCFC - Trakhees - CED).
Automatic Door: A door equipped with a power-operated mechanism

and controls that open and close the door automatically upon receipt of a
momentary activating signal. The switch that begins the automatic cycle
may be a photo-metric device, floor mat or a manual switch.
Balcony: A platform that projects from the vertical walls of a building,
surrounded by a railing balustrade or parapet, is semi enclosed, may be covered
by any projection or any other balcony above or may be left uncovered. Or,
that portion of a seating space of an assembly room, auditorium or theatre
that is raised at least 1200mm above the level of the main floor.
Bathroom: A room containing a Water Closet (WC), Washbasin and Bathtub
and / or Shower combination. Combination of WC and washbasin (no
bathtub or shower) equals to half bathroom or a toilet. Combination of WC,
Washbasin and Shower (no bathtub) equals a three-quarter bathroom.
Bidet: A low bathroom plumbing fixture resembling a toilet and equipped
with a spray or jet of water, used for washing the genital and anal areas.
Bollard: A strong, heavy, usually concrete post marking the edge of an area
such as sidewalks on street corners that traffic must keep off.
Building: A structure forming an open, partially enclosed, or enclosed space

constructed by a planned process of combining materials and components
to meet specific conditions of use.
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PART-I DEFINITIONS
Building height: The vertical distance measured from the pavement of the
adjacent road which is the reference of the ground finished floor level to the
highest point of the building roof (the Top floor). Excluding the roofs of the
staircases or mechanical rooms, etc.
Canopy:
A covering put above something to provide shelter or for

decoration, especially a fabric covering that can be removed or folded away.
Circulation Path: An exterior or interior way of passage from one place

to another for pedestrians including, but not limited to corridors, hallways,
courtyards, stairways and stair landings.
Clear distance/opening: Means the unobstructed distance between the

two nearest points.
Contractor: A registered contractor holding a valid Engineering Contracting

license from the Dubai Economic Department / Dubai Municipality and is
registered with CED.
Consultant: A registered consultant holding a valid consulting engineers
license from the Dubai Economic Department / Dubai Municipality and registered
with CED as a consultant to practice Engineering Consultancy.
Component: An element or space in a building or a facility.
Commercial buildings: Buildings in which commercial business is
permitted to be conducted in accordance with statutory classification of
lands.
Corridor: A passage between parts of a building, often with a series of

rooms opening onto it.
Court yard: Space open to sky and surrounded by buildings on three or more
sides and has rooms of one or more residential or office units overlooking it.
Curb: A raised edge on a roadway, a concrete floor slab or roof accessory.
Curb Ramp: A short ramp cutting through a curb or built up to it.
Development: A group of buildings containing one or more buildings
with one or more uses on a site or a combination of sites that are planned or
developed in an integrated fashion as per the Master Plan and Development
Control Regulations (DCR).
Developer: Individual person or corporate establishment in whose name

the plot of land or building is registered whether in his / its capacity as a
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PART-I DEFINITIONS
landlord or possessor or lessee or an authorized Agent who submits an
application to the Authority on his behalf.
District: Same as Zone. It is an area of land with designated uses as per

Master Plan & DCR.
Driveway: A vehicular access to a required off-street parking facility or an
off-street loading area.
Elevator: A platform, cage, or enclosed compartment that is raised or

lowered mechanically and used to take people or things to a higher or lower
level in a building.
Engineer: The person / establishment authorized by the Authority to

prepare the design and / or supervise construction work, of a development.
Entrance: Any access point to a building, portion of a building or facility

used for the purpose of gaining access. An entrance includes the approach
walk, the vertical access leading to the entrance platform, the entrance
platform itself, the entry door(s) or gate(s).
Emirate: Here it is used for the Emirate of Dubai.
Escalator: A set of moving steps attached to a continuously circulating belt
that carries people up or down between levels in a building.
Facility: All or any portion of buildings, structures, site improvements,
complexes, equipment, roads, walks, passageways, parking lots or other real
/ personal property located on a site.
Fence: A structure constructed of wood, metal, block, brick, stone or any

other material other than natural vegetation to create a barrier.
Floor: Part or complete base surface of a building at a specific level, may be
numbered by storeys or levels in elevation.
Floor Height: Vertical distance between one floor level and next floor level
above it.
Functional Spaces: The rooms and spaces in a building / facility that house
the major activities for which the building / facility is intended.
Ground floor: Any occupiable floor maximum 1200mm higher than grade
with direct access to grade. A building or facility always has at least one ground
floor and may have more than one ground floor as where a split level has been
provided for design purposes or where a building is built into a hillside.
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PART-I DEFINITIONS
Habitable room: A room used for office, shop, workshop or other purpose
involving occupation by human beings for long periods of time excluding a
toilet or bathroom.
Handrail: A railing at the side of a staircase or balcony to prevent people

from falling.
Hotel: An independent building or a part of a development or a building,

containing no less than 10 bedrooms (each with a private bathroom)
providing boarding and lodging for guests against a certain fee.
Hotel apartment: A collection of not less than 8 furnished villas, apartments or
studios that are rented to guests by the day, the week, the month or the year.
Ingress: An entry.
Intersection: The crossing of two or more roads / pathways / drive-ways.
Kitchen: A place set aside for the preparation of meals and beverages. The
minimum area should be 6 square meter. Each housing unit should have one
kitchen as a minimum requirement.
Landscaping: The treatment and maintenance of a plot area or property

with predominant vegetation such as grass, plants, shrubs or trees and
includes paving, brick, rock work and other natural or decorative features
in an organized manner designed to create a specific appearance with or
without water features.
Level: An elevation of flat surface, in relation to grade, or ground / any other
floor / part of a floor having a slope of not more than 1 in 50 or 2% at any
point and in any direction.
Main Building: The building used for the prime functional use within the
plot.
Mezzanine Floor: That portion of a floor which is an intermediate level

placed within the floor and having occupiable space below its floor. Its
functional use may either be complementary and belonging to the related
floor or may be used for services.
Motel: An independent building or a part of a development or a building,

containing no less than 10 bedrooms (with shared bathroom) providing
boarding and lodging for guests against a certain fee.
Neighbourhood Element: Any adjacent element such as piece of land,

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PART-I DEFINITIONS
Nosing: The rounded edge of a stair tread that projects horizontally.
Occupiable Space / Room: A room or enclosed space designed for human
occupancy where an individuals uses it for living, amusement, educational
or similar purposes and which is equipped with means of egress, light, and
ventilation.
Office: A work place with a minimum area of 10 square meter which is
equipped with means of egress, light, and ventilation.
Parking area: An area of open land or covered building other than a road
used or intended to be used to provide space for the parking of vehicles. This
includes parking spaces, loading spaces, manoeuvring aisles and other areas
providing access to parking or loading spaces.
Pedestrian Crossing: A walkway or other identified path intended for
pedestrian use in crossing a vehicular way. It may be differentiated by
contrasting colour strips and / or rough finishes.
Person with Disability: Each Person with an incapacity, total or
partial, permanent or temporary, in his or her physical, sensory, mental,

communication, educational or psychological abilities to an extent of being
unable to fulfil his / her regular requirement. [ Courtesy of Federal Law No(29)
of the year 2006 ]
Permanent Building: A building designed and constructed with reinforced

concrete, steel, with block / metal cladding or other durable material.
Plot: A piece of land separated from other parts of main land by a specific
number and location. It is usually occupied by a legally permissible project
or development.
Private Villa: A detached or semi-detached building made up of single or

double storey to accommodate a single family unit. It has a ground floor
entrance, garages and independent external open areas.
Public Use: Describes interior / exterior rooms or spaces that are made
available to the general public for common use. Public use may be provided
at a building / facility that are privately or publicly owned.
Ramp: A walking surface which has a running slope greater than 1:50 or 2%.
Railing: A structure consisting of one or more rails and their supports, used
to provide a barrier or support in walking or climbing
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PART-I DEFINITIONS
Reference level: It is the level of the finished floor of the entrance at the
grounds floor edge. It shall be 300mm above the level of the road edge.
Regulations: Regulations & Design Provision Guidelines for People with

disability and other regulations issued by the Authority.
Road or street: The public or private road way for vehicles according to
the maps attached to the Land Use Classification and Regulations in the
Emirate.
Road Corridors Line: The official line that separates between the road and
any plot that is situated thereon. It is also called the end line to the road
corridor.
Road demarcation: The legal line separating the road or street and the
plot abutting it. It is also known as the edge of the road.
Roof Top: Part of a full floor situated above the top floor of the building
and normally used for accommodating elevator machine rooms, staircases,
mechanical / electrical room, water tanks, some pergolas or swimming pools,
gymnasiums and services associated therewith etc. All the covered area on
roof top should be with a minimum setback 1.5 meter from the building roof
limits and should not cover more than 50% of the roof top floor.
Room: A place that is meant to be residential or to be used for any purpose

that requires people to reside in it on a temporary or permanent basis. Its
area should not be less than 10 square meter and with a minimum width of
3100mm at any side.
Services Entrance: An entrance intended primarily for delivery of goods

or services.
Setback: The minimum horizontal distance between a plot line and the
nearest point of a building, as the context indicates, located on a plot.
Setback shall not include projections / balconies of the building.
Shared accommodation: A building containing more than one room that
is used to accommodate several people belonging to a university, boarding
school, hospital, company, etc.
Showroom: Any place that is set aside for commercial use such as displaying
goods to be marketed wholesale or retail. The showroom frontage that is
facing the road should not be less than 10,000mm wide.
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Shop: A Space with a minimum area of 12 square meter that is used for
commercial activities.
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PART-I DEFINITIONS
Shopping Malls: A group of shops, showrooms or areas used for commercial
purposes with accumulated minimum area 1000 square meter that opens to
covered air conditioned halls or internal corridors. It can also be any shop or
showroom whose net area for commercial use exceeds 1000 square meter.
Site: A plot of land.
Site Plan: Arrangement of the external physical environment in complete
detail including structures, landscape, land contours, vehicular / pedestrian
circulation, drainage and the entire complex of physical forms.
Site Improvement: Landscaping, paving for pedestrian and vehicular ways,

outdoor lighting, recreational facilities and the like which have been added
to a site.
Signage: Displayed verbal, symbolic and pictorial information.
Space: A definable area e.g. room, toilet, hall, assembly area, entrance,
storage room, alcove, courtyard or lobby.
Staff Accommodation: A building that is used to house all the workers

belonging to a company, establishment or the like. It provides WC, wash-basins
and showers. It also includes kitchen, a common dining room, recreational and
health care facilities and individual rooms for supervisor(s).
Staircase: Space inside / outside the building within which a series of steps
are erected.
Structure: Any constructed, erected material or combination of materials
which requires being located on the ground or attached to something located
on the ground.
Studio: Part of a residential building which contains only one room to house
one individual or more. It has a place for preparing and cooking meals and a
bathroom. It is rented out as an independent unit.
Swimming Pool: Any constructed pool used for swimming, bathing or

wading, whether above or below the ground surface regardless of depth or
water surface area.
Temporary Building: A building whose use is not permanent, such as a site

office or to house construction equipment during the construction period etc.
Top / Last Floor: It is the last storey of the building which is located directly
below the roof top.
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PART-I DEFINITIONS
Typical floor: A floor that is similar to the floors that follow it or precede it
or both. It is usually located above the ground floor.
Urinal: A receptacle that is attached to a wall and plumbed in, used for men
to urinate into.
Vestibule / entrance hall: A small room or hall between an outer door and
the main part of a building.
Welfare: Means provision of health and safety standards for personnel

working in buildings.
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PART - II
ARCHITECTURAL
DESIGN
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PART II SECTION's ORGANIZATION

This part comprises a few sections and each section is composed of
four parts:
1.
Common Issues: This sub-section defines the problems

encountered by People with Disability in the built environment
owing to the absence or improper application of a certain
measure or provision.
2.
Objectives: This sub-section defines the target group, the general

goal and the need for a certain measure.
3.
Design Guidelines: This sub-section deals with the technical

and architectural aspects of implementing certain measures
with regard to general and particular application characteristics,
criteria, minimum dimensions and measurements, materials, etc.
4.
Providing Accessibility to Already Existing Developments:

This sub-section defines the problems encountered in existing
constructions which hinder the implementation of a certain
measure. Accordingly, alternative solutions and modifications are
suggested.
Dimensions are given in metric units. The graphic illustrations show

only the minimum allowable dimensions. Where appropriate, the
maximum or approximate dimension or an allowable range is also
given at places.
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PART-II Section 1: ENTRANCES

1.1 Common Issues:

No distinct accessible entrance. Inadequate space in front of the entrance.
1.2 Objectives :

To provide accessible and easy-to-find building entrances which can be used

by People with Disability.
1.3 Design Guidelines

1.3.1 General
A) For new accessible constructions, all main public entrances should be
accessible to ambulant people with Disability. At least one entrance per
facility should be accessible to a wheelchair user. In new buildings, the
accessible entrance(s) should be the main entrance(s) intended for use
by the general public. In multi-storey buildings, the accessible entrance
should permit access to a conveniently located accessible elevator or lift.
B) Each accessible entrance should be connected by accessible pathways
to accessible indoor or outdoor parking areas, local public transit stops
and drop-off areas (figure-1).
900

Figure 1
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1.3.2 Signs
A) Accessible entrances should be clearly identified using a localized
or International symbol of accessibility including alternate locations
of accessible entrances (figure-2). No signs are needed if the whole
building is accessible.
Figure 2
1200
Figure 3
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1500
1.3.3 Entrance landing

A) Where the entrance door opens outward, the minimum landing dimensions should comply with (figure-3).
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300
B) Where the entrance door opens inward, the minimum landing dimensions
should comply with (figure-4).
1200
500
300
1200
1200
1200
Figure 4
C) The finish material should be non-slippery. The surface of the landing

should have a slope for drainage. Loose door mats should be avoided.
When used however, the upper surface of the mat should be level with
the floor finish (figure-5). Sheltered landings are preferable.
Door mat
Figure 5
D) Thresholds should be removed wherever possible.

1.3.4 Colour
A) The colour of the entrance door is to be in contrast with the surrounding
surface so as to be distinguishable by hard of vision or colour blind people.
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1.4 Providing Accessibility to Already Existing Developments
A) Every public building should have at least one accessible entrance.
Wherever possible, this should be the main entrance intended for use by
the general public.
B) If for architectural or technical reasons the main entrance cannot be
made accessible, an alternative accessible entrance should be provided.
The location of the alternative entrance should be clearly indicated by
signs.
C) To allow for an accessible entrance, one of the following solutions can be
adopted:
(i) Ramps, bridges or mechanical lifts be used.
(ii) The entrance level might be modified by earth-fill, or by changing
the grade or the landscaping of the surrounding site.
(iii) A window or another door at ground level might be converted into
an accessible entrance.
(D) For an existing development, a service entrance can be used temporarily
as an accessible entrance, but it should not be the only accessible
entrance.
(E) Mechanical lifts are recommended for buildings where modifications are
impossible or unacceptable.
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PART-II Section 2: DOORS

2.1 Common Issues:

Narrow doors, doors with hinges on the wrong side, doors with high thresholds,
heavy door leaves and hence creating problems in accessibility for people with
disabilities
2.2 Objectives:

A wheelchair user should get easy access through doors.
2.3 Design Guidelines:

2.3.1 General
A) Accessible doors should be designed so as to permit operation by one
person in a single motion with little effort. Power-operated doors are the
best for People with Disability. The activator system should be automatic
or placed within easy reach.
B) An accessible door should have the following features.(figure-13)
(i) A sign.
(ii) A door handle.
(iii) An extra pull handle.
(iv) Glazing
(v) Kick plate.
2.3.2 Door types
A) Automatic doors : Can be of the sliding or swinging type. In general
sliding doors are preferable to swinging doors (figure-6 & 7). Automatic
doors are useful when traffic is heavy. Automatic doors should have an
adequate opening interval. Guard-rails can be installed near doubleswinging doors to indicate a door-opening area and to prevent people
from being hit by the door.
Activating mat

Figure 6
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~ 1400
Coloured band
Activating mat
Figure 7
B) Revolving doors : Revolving doors are not suitable for the use of People
with Disability or people using assistive devices (wheelchairs, walkers,
walking sticks). Alternative door is to be provided next to turnstiles and
revolving doors (figure-8).
Revolving door
800
Turnstile
800
Figure 8
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C) Pivoted doors : Pivoted doors should swing away from the direction
of travel wherever possible. Pivoted doors in series are considered as
vestibules.
D) Sliding and folding doors : Manual sliding and folding doors are recommended
for narrow spaces not heavily used by the public (figure-9).
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800
Sliding Door
800
Folding Door
Figure 9
2.3.3 Door opening

A) For external doors, the minimum clear unobstructed opening is to be 900
mm when the door is open.
B) For interior doors, the minimum clear unobstructed opening is to be 800
mm when the door is open.
C) The minimum door opening can be 750 mm if the access is straight or if
the door can stay open by itself (figure-10).
750
door leaf
Front approach
Figure 10
D) The minimum clear width of bath-room / toilet doors is to be

750 mm(figure-10).
E) For doors installed in an opening more than 600 mm in depth, the clear
door opening should be at least 900 mm (figure-11).
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600
900
Figure 11
F) For double-leaf doors, at least one leaf should have a minimum clear
width of 800 mm (figure-12).
800
1400
Figure 12
2.3.4 Manual door hardware

A) Operational devices on doors, such as handles, pulls, latches and locks,
should be easy to grasp with one hand (figure-13).
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Signage
1400~1600
Glazing
300~400
900~1000
Extra pull Handle
Kick plate
Figure 13
(i) Handles : Lever-type handles, push plates or pull handles are
recommended for swinging doors because they are easy to open.
Round knobs are not recommended. Door handles should be located
at a comfortable height between 900 mm and 1000 mm from the
floor surface.
(ii) Locks : Locks on entrance doors should be mounted at a comfortable
height between 900 mm and 1000 mm from the floor.
(iii) Extra pull handle : To facilitate closing, a door fitted with spring
closers should be equipped with an extra pull handle approximately
300 mm in length, located between 200 mm and 300 mm from the
hinged side of the door and mounted between 900 mm and 1200
mm from the floor (Figure - 13).
2.3.5 Automatic doors hardware
A) Automatic doors can be activated by :
(i) Push buttons located at a height between 900 mm and 1200 mm.
(ii) Activating mats, which can also serve as a location cue (figure-7);
(iii) Swipe card / Remote control

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2.3.6 Threshold
A) Thresholds should be omitted wherever possible. Weather-stripping at
the door bottom is preferred.
B) If provided, threshold should not be more than 20 mm higher than the
finished floor level. Thresholds up-to 6 mm to have bevelled edges and
higher than 6 mm should have sloped edges to facilitate the passage of
wheelchairs and walkers.
2.3.7 Glazing and glazed doors
A) Outward swinging doors and doors in public corridors should have low
windows to enable users to see oncoming traffic. The bottom edge of the
window should not be higher than 1000 mm from the finished floor level
(figure-13).
B) Completely glazed doors should be avoided in buildings frequently used
by hard of vision people.
C) Glazed doors should be clearly marked with a coloured band or mark
placed for the benefit of all users at a height between 1400 mm and 1600
mm (figure-7).
2.3.8 Kick plates
A) Kick plates are useful in protecting the finish on the lower part of the
door. Kick plates should be between 300 mm and 400 mm in height
(figure-13).
2.3.9 Signage
A) In public buildings, the function or room number, incorporating local or
international symbols should be located at eye level, i.e. between 1400
mm and 1600 mm (figure-13).
B) Room numbers should be placed on door frames and not on doors
themselves so that the room number is visible even when the door is
open.
2.3.10 Colour
A) The door or the door frame can be painted in a colour that contrasts with
the adjoining wall to facilitate its identification by people with visual
impairments.

A) It is recommended that automatic doors replace heavy, hard-to-open
swinging doors.
B) Door openings narrower than 750 mm should be widened. A swing
hinged door may be used to slightly enlarge opening.
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PART-II Section 3: VESTIBULES & CORRIDORS

3.1 Common Issues:

Narrow vestibule, long & narrow corridors creating movement and

maneuvering difficulty of wheel chair and other assistive devices.
3.2 Objectives:

To provide sufficient space for movement and maneuvering of a wheelchair

and other assistive devices in vestibules and corridors.

3.3.1 General
A) Vestibule entrance doors can be either the sliding type or the swinging
type.
B) For swinging doors, the door mechanism should allow the maximum
opening swing.
C) Wide corridors are useful for wheelchair and assistive devices users,
service equipment, high traffic areas, etc., as follows :
(i) The unobstructed width of a low-traffic corridor should not be less
than 1200 mm. This also allows maneuverability in 90 degree turns
(figure-14).
1200
1200
Figure 14
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1200
1200
(ii) The unobstructed width of a public corridor should not be less than
1500 mm. The recommended width is 1800 mm (figure-18).
(iii) To allow maneuverability in 180 degrees turn, the minimum
circulation space should be as shown in (figure-15).
Figure 15
1200
1200
(iv) The corridor width should allow maneuverability through the doors
located along its length (figures-16,17,18).
Figure 16
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900 min.
Unobstructed passage
1200
Water fountain
1500
Figure 17
550
Figure 18
Unobstructed passage
2000
100
Figure 19
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1200
D) The layout of two swinging doors in series can be one of the following:
(i) Outward-swinging (figure-20)
300
Figure 20
2000
(ii) Double-swinging (figure-21)
Figure 21
600
1500
2000
600
1200
2000
38
1200
1200
1500
1800
2000
(iii) Swinging in the same direction (figure-22)
1500
18
20
600
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1200
1500
2000
2000
1200
600
1200
1200
2000
1200
Figure 2 2
1200 min.
300
300
Change direction
of the door swing
Figure 23
300
1800
2000
(iv) Inward-swinging (figure-24).
600
1500
1200
Figure 24
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E) Obstructions in the corridor like drinking fountains or public telephones,
should be placed outside the circulation path, in recess (figure-17).
F) Overhanging signs should be mounted at least 2000 mm high (figure19).
G) A change in floor level of 13 mm or more is to be in regular sloped ramp.
Floor finishing should be non-slip and even. Carpets should be securely
fastened.

A) For narrow vestibules one of the following solutions can be employed :
(i) Replacing swinging doors with sliding doors.
(ii) Changing the direction of the door swing so that both doors can be
made to swing outwards if possible (figure-23).
(iii) Installing double-swinging doors for small exit vestibules with a
minimum width of 1200 mm.
(iv) Removing the second door. Enlarging the existing vestibule, if
possible (figure-25).
Remove doors
300
Extend walls
300
Re-install doors
Figure 25
B) Narrow corridors should be widened along their full length if feasible,

otherwise a lay-by like passing area is to be created at appropriate
intervals along the full corridor length.
C) The minimum width of corridor is to be 1500 mm and the minimum
length should be 2400 mm (between the 2 doors) in public buildings.
D) In highly restricted spaces, the height of hanging object or signage can
be reduced to 1950 mm.
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PART-II Section 4: ELEVATORS

4.1 Common Issues:
Tight space inside the elevator, switches / control panes are too high, doors
are too narrow, insufficient opening time of the elevators door.
4.2 Objectives:
To provide adequate size of elevator and proper layout of fixtures so that
people with disability can also use the elevators conveniently.

4.3.1 General
A) The accessible elevator should serve all floors. Key-operated elevators
should be used only in private facilities or when an elevator operator is
present. Wide elevator cabins are to be provided for ease of moving a
wheel chair and assistive devices.
B) Call buttons should be mounted 900 mm to 1200 mm from the finished
floor level of the related floor. Floor number indicator should be placed
on both sides of the door jambs at an approximate height of 1500 mm
to help a sightless passenger to identify the floor, he / she reached, by
touch. The elevator movement indicator in the hall / lobby should be at
an approximate height of 1800 mm from floor level (figure-29).
C) The door opening interval should be no less than five seconds. Re-opening
activator to be provided. The elevator should signal arrival at each floor
by a gong and a light to alert people with visual impairment and hard of
hearing.
E) The colour of the elevator door should contrast with the surrounding
surface so as to be easily recognized by people with hard of vision
condition and colour blindness .
4.3.2 Elevator cabin
A) The minimum internal elevators clear unobstructed dimensions are to
be 1000 mm x 1300 mm. The clear unobstructed door opening should not
be less than 800 mm (figure-26).
1300
1000
800
Figure 26
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B) The elevator cabin should have a handrail on three sides mounted 800
mm to 850 mm from the floor (figure-27).
C) The tolerance for stop precision should not be more than 20 mm.
4.3.3 Control panel
A) The control panel is to be mounted between 900 mm to 1200 mm from
the cabins finished floor level (figure-27).
400
900-1200
800-850
Control panel
Figure 27
B) Control buttons are to be in an accessible location and illuminated. Their

diameter should be no smaller than 20 mm. The numbers on the floor
selector buttons should be embossed so as to be easily identifiable by
touch also should be Braille readable. The control panel can be mounted
at one of the alternative locations shown in (figure-28).
Al t e r n a t i v e l o c a t i o n s f o r c o n t r o l p a n e l
Figure 28
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Hall signal
1800
Floor identifer
900 ~ 1200
~ 1500
Call buttons
Figure 29
4.3.4 Flooring
A) The floor of the elevator cabin and in front of the elevator on each floor
should be of non-slip surface or a low-pile (fixed) carpet.

A) Call buttons and control panels mounted higher than the recommended
height are acceptable if they are within 1400 mm height of the finished
floor, buttons higher than 1400 mm should be relocated. If there are two
similar control panels, only one can be relocated
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PART-II Section 5: RAILING AND HANDRAILS

5.1 Common Issues:
Unstable / unsafe railings, hard to grip, no railings or handrails.
5.2 Objectives:
To install adequate railing, wherever needed for the comfort and safety
of all people and People with Disability especially those with physical
(mobility) disability.

5.3.1 General
A) Safety guards or railings should be installed around hazardous areas,
stairs, ramps, accessible roofs, mezzanines, balconies and raised platforms
of more than 400 mm high. Windows, positioned less than 1000 mm from
related finished floor, should have railings.
B) Spacing between the vertical and horizontal bars of railings should be
close enough for children safety. Handrails should not be the obstacles
and should guide and help People with Disability.
C) For emergency exit stairs / ramps, a contrasting textured strip at least 90
mm long should be applied to the top and bottom edges of the handrail
to alert people with visual impairment.
D) A contrasting colour is recommended for handrails to alert people with
hard of vision condition or colour blindness.
E) Railings should be securely attached to the wall or to a supporting
structure so as to withstand heavy loads. Railings should not end abruptly
and should be extended to the floor or terminated to abutting wall so as
not to create a hazard for people with visual impairment.
850 - 950
700 - 750
100 - 150
5.3.2 Height:
A) To facilitate use by People with Disability or elderly people, handrails are
to be installed from 850 mm to 950 mm above the related finished floor
level. For wheelchair users, a second handrail to be installed between 700
mm and 750 mm from the related floor. For children and short people, a
third handrail can be mounted at a height of 600 mm (figure-30)
B) To guide people with visual impairment using a long cane, a rail should
be mounted at a height between 100 mm and 150 mm or a low curb
should be installed at a height between 50 mm and 75 mm (figure-30 &
31). Low curbs also act as wheel stops.
44
Figure 30
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50-75
Figure 31
5.3.3 Form
A) Handrails should allow a firm grip. Circular cross-sections with a diameter
of 40 mm are preferable. Sharp edges should be avoided (figure-32).
Preferred
Not Recommended
Acceptable
Figure 32
5.3.4 Handrails for ramps and stairs

A) Handrails should continue (except for doors) on both sides and around
the landing.
B) Handrails should extend horizontally for a distance between 300 mm
and 450 mm at the top and bottom of stairs and ramps, except in places
where extensions could obstruct the pedestrian flow (figure-35). For stairs
or ramps more than 3000 mm wide, a continuous intermediate handrail
could be provided.
5.3.5 Wall-mounted handrails
A) The space between the handrail and the wall should be between 40 mm
and 50 mm for smooth walls and 60 mm for rough textured walls (figure33).
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Rough texture
Smooth texture
40-50
Smooth texture
Rough texture
60
40-50
Figure 33
150
150
150
B) Where handrails are fully recessed into walls, a space of at least 150 mm
should be allowed between the top of the rail and the top of the recess
(figure-34).
Figure 34

A) If existing railings and handrails do not comply with the above
requirements, they should be modified or replaced.
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300 - 450
300 - 450
300 - 450
700
900
300 - 450
Figure 35
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PART-II Section 6: STAIRS & RAMPS

6.1 Common Issues :

Steep staircases, very poorly designed steps which result in difficulty in foot
movement. Inaccessible building entrances due to difference between indoor
and outdoor levels without smooth transition and / or lack of design of ramps
and / or very steep and/or long ramps with no landings.
6.2 Objectives :

To provide safe and well-dimensioned staircases for the comfort of all people,
especially those with mobility problems. Also, to provide ramps wherever
stairs obstruct the free passage of pedestrians, mainly wheelchair and assistive
device users, and people with mobility problems (such as elderly or sick people
/ pregnant ladies / children etc).

6.3.1 General
A) Differences in level should be illuminated or minimized as much as
possible for the comfort of people with disability:
(i) All steps should be uniform.
(ii) Circular stairs and stepped landings should be avoided.
(iii) Open risers are not allowed.
B) A complementary ramped route, elevator or lift should be provided where
there are steps in an otherwise accessible path. An exterior location is
preferred for ramps. Indoor ramps are not recommended because they
take up a great deal of space. Ideally, the entrance to a ramp should be
immediately adjacent to the stairs. Ramps can have one of the following
configurations:
(i) Straight (figure-36).
Tactile marking
10 m
12
00
mi
10 m
n.
max
1200
in.
600 m
Figure 36
48
min.
max
1200
min.
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(ii) Right angle or 90 degree turn (figure-37).
12
00
0
120
120
mi
n.
min
0m
in.
10
mm
0
120
ax.
600
min
min
Figure 37
(iii) 'U' turn or 180 degree turn (figure-38).
120
0m
in.
10
mm
ax.
in.
0m
120
600
min.
Figure 38
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Level
ideal
<1:20 Max.
1:10
<1:20
Accessible pathway
Assistance
required
>1:10
Hazardous
Figure-39
C) Circular or curved ramps are not accepted for use of people with
disability.
6.3.2 Width
A) The minimum clear unobstructed width of stairs should not be less
than 1100 mm for one-way traffic and 1500 mm for two-way traffic. For
outdoor stairs, the maximum riser should be 150 mm and the minimum
tread should be 300 mm.
B) Width of ramp varies according to use, configuration and slope, however
minimum clear unobstructed width should not be less than 900 mm
(figure-38).
6.3.3 Landing
A) Should not be less than 1200 mm and with clear indication for hard of
vision people so that they can feel by the difference in texture under
their feet (figure-40 & 41).
600 min.
1200 min.
Continuous handrail
50
Tactile marking
Figure-40
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300 - 450
Tactlle marking
1200
600
600
2500
300 - 450
600
Figure-41
B)
Landings should be provided to ramps for resting, manoeuvring and

avoiding excessive speed. Landings should be provided at every
10.00m length of ramp, at every change of direction and at the top
and bottom of every ramp. The landing should have a minimum depth
of 1200 mm and a minimum width equal to that of the ramp (figure38).
6.3.4 Nosing
A) Sharp edges and overhanging nosing should not be used for treads.
Nosing should be flush or rounded and should not project more than 40
mm (Figure-42).

Figure 42
6.3.5 Handrails
A) Handrails must be installed on both sides of the stairs and around the
landing for gripping. Handrails must extend a distance between 300 mm
and 450 mm at the top and bottom of the stairs (figure-41).
B) For stairs more than 3000 mm wide, one or more intermediate handrails
could be provided. The distance between the handrails when both sides
are used for gripping should be between 900 mm and 1400 mm (figure43).
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intermediate
handrail
3000 mm
Figure 43
C) A protective handrail at least 400 mm high must be placed along the full
length of ramps.
D) For ramps more than 3000 mm wide, an intermediate handrail could be
installed. The distance between handrails when both sides are used for
gripping should be between 900 mm and 1400 mm (figure-44).

Figure 44
6.3.6 Texture marking

A) A textured marking strip should be installed (flushed with floor finishing
level) at the top and bottom of the stairs and at intermediate landings
to alert people with visual impairment and hard of vision people for the
location of the stairs and their landing (figure-40 - 41).
B) The texture marking strip should be at least 600 mm wide and should
extend over the full width of the stairs (Figure-40 - 41). To guide users
with hard of vision condition, the colour of the strip should contrast with
the surrounding surface.
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C) A coloured textured indication at the top, bottom and at landing of the
ramp should be placed to alert hard of vision people as to the location
of the ramp and landing. The marking strip width should not be less
than 600 mm.
6.3.7 Surface
A) Landings, treads and nosing should be slip-resistant and free of
projections. Slip-resistant stair nosing should be used to fix carpets on
stairs.
B) External stairs are to be sloped at 10 mm per meter to allow for surface
drainage.
C) The ramp surface should be hard and non-slip. Loose carpets should be
avoided on ramps.
D) Emergency stairs should be identified by textured markings.
6.3.8 Mechanized stairs (escalators) & Ramps
A) Mechanical stairs can be provided with an adaptable tread at least 1200
mm long if they are to be used by persons confined to wheelchairs (figure45). The edges of escalators should be painted in a contrasting colour for
hard of vision people or people with colour blindness problem.
1200 min.
Figure 45
B) Mechanical ramps can be used in large public buildings but are not
recommended for use by persons with disability. However if the ramp is
to be used by a person with wheel chair or other assistive devices then
the slope should not exceed 8 %. The maximum width should be 1000
mm to get hold of railing on either side to avoid any accident.
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6.3.9 Slope
A) The maximum recommended slope of ramps is 1 : 20. Steeper slopes may
be allowed in special cases depending on the length to be covered as per
following schedule :
Maximum slope
Maximum length (mm)
Maximum rise (mm)
1:20 i.e., 5 %
1:16 i.e., 6 %
8000
500
1:14 i.e., 7 %
5000
350
1:12 i.e., 8 %
2000
150
1:10 i.e., 10 %
1250
120
1:08 i.e., 1 2%
500
60

A) When the configuration of the nosing cannot be modified, slip-resistant
strip could be applied to the stairs nosing as an alternative solution
(figure-46).
40
Figure 46
B) Slip-resistant strips should be 40 mm wide and should not extend more

than 1 mm above the tread surface. To guide hard of vision people, the
colour of the strips should contrast with that of the stairs.
C) If the structure of the existing building is restrictive, minor modifications
are to be done to allow the required ramp length.
D) A non-slip surface finish should be applied to slippery ramps.
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PART-II Section 7: Toilets & Bathrooms

7.1 Common Issues:

Inadequate space inside a rest room, poor design and positioning of fixtures
and fittings, slippery or inadequate size of taps / mixers that are difficult to
hold.
7.2 Objectives:

To provide sufficient accessible space inside rest rooms, with all fixtures and
fittings being within easy reach.
1500 min.
7.3.1 General
A) Turning circles of 1500 mm diameter are needed inside the rest room to
allow for full manoeuvring of a wheelchair.
B) The easy way of transferring from a wheelchair to a WC seat or to a
bidet depends on the approach. In general there are four different
approaches:
i) The parallel approach, which is the easiest (figure-47)
Parallel approach
(Easy)
Figure-47
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1700 min.
1500 min.
ii) The diagonal approach, which is difficult (figure-48)
1500 min
1200 min.
Diagonal approach
(Difficult)
Figure-48
1500 min.
iii) The perpendicular approach, which is also difficult (figure-49)
Perpendicular approach (Difcult)

Figure-49
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1700
iv) The approach from front which is the most difficult and
needs particular care (figure-50).
1000 min.
Diagonal Approach (Very Difficult)
Figure-50
C) Toilets / bath rooms should be equipped with audio and visual alarm
system.
D) All exposed hot water pipes should be insulated or covered. It is preferable
that pipes be embedded in the wall.
1700
Alternate Stall
300
(Diogonal Approach)
300
1900
Alternate Stall
(Frontal approach)
7.3.2 Public Bathrooms & Toilets

A) In all public toilets, at least one toilet for each gender should be accessible
to a person with disability where he / she can use the facility with his
/ her wheel chair. And such toilets should be marked with the local /
international symbol of accessibility. No indication is needed if all rest
rooms are accessible.
B) Pivoted doors should open outward unless sufficient space is provided
within the toilet stall.
1200
1000 min.
Figure 51
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450 - 500
300
1500
End of row
(Parallel Approach)
Middle of row
(Parallel Approach)
300
1500
900
1000
1000
1500
450 - 500
1500
Figure 51
7.3.3 Toilets for People with Disability

A) Toilets with facility for people with disability should be marked with the
local / international symbol of accessibility. At least a WC and a wash
basin should be provided within such toilet.
B) The size and layout of toilet for people with disability is to comply with
the minimum requirements as shown in (figure-52).
1500
1500
1500
1500
Diagonal approach
Parallel approach
1500
1500
dm
Perpendicular approach
Figure 52
58
15
00
Full manoeuvring space
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7.3.4 Residential Bathrooms & Toilets
A) Residential toilets include those in private residences, health facilities,
dormitories and other residential buildings. Such toilets & bathrooms
should usually be equipped with a WC, a bidet, a washbasin and a bathtub or shower.
B) In multiple-toilet arrangements (such as dormitories):
i) At least one wash-basin per toilet is to be accessible.
ii) At least one shower stall and one toilet stall is to be designed for
a wheelchair user.
C) The size and layout of residential rest rooms should comply with the
minimum requirements (figure-53).
450
2700
450
2000
d=
15
00
seat
450
450
300
450 - 500
700
450 - 500
450
450 - 500
2000
Figure 53
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7.3.5 Toilet / Bathroom fixtures
A) Water Closets (WC) :
i) The size and layout of water closets and toilet stalls should comply
with the minimum requirements (figure-51 &54).
900
450
wc grab bars
450 - 500
750 - 800
850 - 950
1500
850 - 950
850 - 950
300
900
Figure 54
850 - 950
900 - 1200
1200 - 1900
450 - 500
850 - 950
900 - 1200
1200 - 1900
ii) The height of the toilet seat should be between 450 mm and 500
mm from the finished floor level (figure-56).
Figure 56
60
iii) The distance between the centre line of the toilet seat and the
adjacent wall, if provided with a grip bar, should be between 450
mm and 500 mm. Grab bars should be mounted on the wall behind
the water closet if it is of the tank-less type, and on the side wall
closest to the water closet, or mounted on the floor at the edges of
the seat. Grab bars should be mounted at a height between 850 mm
and 950 mm from the floor.
iv) Flushing arrangements and toilet paper should be placed within
reach at a height between 500 mm and 1200 mm. Accessible handoperated flushing controls, located on the open side of the wall
mounted WC, are recommended.
B) Wash Basins :
i) The dimensions of wash basins should comply with the minimum
requirements (figure-55).
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1000 max.
800 - 850
650 - 700
1200
750
1200
Figure 55
ii) The height of a wash basin should be between 800 mm and 850 mm
above the finished floor level. The distance between the centre line
of the wash-basin and the adjacent side wall should be at least 450
mm. The wash-basin may be drawn forward from the wall about 150
mm to 200 mm. No shelves are to be installed above the washbasin.
C) Bathtubs :
i) In general bathtubs are difficult to use by wheelchair users without the
help of an attendant. The dimensions of bath-tubs should comply with
the minimum requirements (figure-58).
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450
Seat
Seat
750
450
750
Seat
Toe recess
400 - 500
1200
400 - 500
850 - 950
200 - 250
300
750
Seat
2000
1500
Figure 58
ii) Tubs with a toe recess are recommended (figure-58).

iii) The minimum dimensions of the bath-tub should be 1600 mm x 700
mm. The height of the tub should be between 450 mm and 500 mm
from finished floor level. An in-tub seat or a seat at the same height
of the tub should be provided at the head side of the tub. A grab bar
should be mounted on the wall between 850 mm and 950 mm from
the finished floor level (figure - 59).
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850 - 950
850 - 950
Grab bar
Grab bar
450
350
Figure 59
D) Showers :
i) The dimensions of showers should comply with the minimum
requirements (figure-57).
900
d=
1500
1500
1500
900
900
15
d=
00
15
Shower stall
00
1500
Figure 57
ii) The shower should have a seat conveniently positioned for the
shower head at a height of 450 mm to 500 mm. The shower seat
should be of the hinged pull-down or removable type, not springloaded. A grab bar should be placed on the wall opposite the seat
and around the back wall, mounted at a height between 850 mm
and 950 mm.
iii) Drain openings should be placed in a corner of the stall so that
slip-resistant rubber mats can be used. The floor of the shower stall
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should not be more than 20 mm below the level of the surrounding
floor area. The shower stall should have a bevelled threshold not
exceeding 13 mm above the finished floor.
E) Bidets :
i) The dimensions of bidets should comply with the minimum
requirements. The upper edge of the bidet should be between 450
mm and 500 mm from the finished floor level. The distance between
the centre line of the bidet and the adjacent wall should be at least
450 mm. Wall mounted bidets are recommended.
F) Urinals :
i) At least one accessible urinal should be provided in public rest
rooms. Urinals should have clear space on both sides. A full-length
urinal is the most accessible. Urinals with a protruding lip should be
mounted at a height of 450 mm from the finished floor level (figure59).
G) Toilet seats, bidets, shower seats and bathtub seats are required to be
mounted at the same height of the wheelchair seat (between 450 mm
and 500 mm above floor level).
7.3.6 Toilet / Bathroom door
A) The clear door opening should be at least 750 mm with the door in the
open position.
B) Doors should be lockable from inside and releasable from outside under
emergency situations. Regardless of the door type, a handle should be
placed on the door from the inside to facilitate
7.3.7 Accessories
A) All accessories, such as soap, towel and toilet paper dispensers, should be
placed at a height between 500 mm and 1200 mm from the finished floor
level.
B) Grab bars should be installed in water closets, bathtubs and showers to
assist disabled persons to use the facilities safely and easily. Grab bars
should have a diameter of 30mm to 40 mm.
C) Wall-mounted grab bars should extent between 35 mm and 45 mm from
the wall. Grab bars should be firmly fixed to withstand loads and should
have non-slip surfaces; knurled surfaces usually prevent slipping.
7.3.8 Mirrors
A) Mirrors should be suitable for use by both standing and seated persons.
Low mirrors or downward tilted mirrors can be used. The bottom edge
of mirrors should be located at a maximum height of 1000 mm from the
finished floor level (figure-55).
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7.3.10 Mixers
A) Single-lever mixers, which are easily operated by hand or elbow, are to
be used. Mixers with push buttons are also convenient.
B) The clearance between the grip of the tap and any adjacent vertical
surface should not be less than 35 mm. The space between two taps
should not be less than 200 mm.
C) The left tap should be connected to the hot water supply.
7.3.11 Telephone
A) Telephone fixtures with a cord at least 1500 mm long are recommended
for use in showers and bathtubs. These can be hand-held or fixed at an
adjustable height between 1200 mm and 1800 mm from the floor to
suit all users.
7.3.12 Flooring
A) Bath / Toilet should not have doorsteps. The gradient of the floor should
be as low as possible. Thresholds should be avoided. When inevitable,
the maximum threshold height should be 20 mm.
B) Flooring materials should be non-slip smooth and easy to clean. The floor
should be well-drained and provided with adequate waterproofing.

A) Public toilets : For accessible buildings, at least one accessible unisex
rest room should be provided per group of toilets in a public building.
B) Water-closets (WC) stalls : To obtain an accessible WC, combine
two adjacent stalls by removing one WC and the mutual partition,
provided that the number of remaining WCs is sufficient for the floor
population.
C) Urinals : Existing high urinals need not be replaced if accessible toilet
fixtures are available. One urinal per rest room can be lowered.
D) Toilet vestibules : For narrow vestibules, replace doors with automatic
door openers or use swing clear hinges. Doors restricting the
manoeuvring, should be removed to get wider space.
E) Grab bars : If grab bars are not provided in the initial construction, walls
should be reinforced to withstand loads.
F) Accessories : Toilet / Bathroom accessories located at a maximum
height of 1400 mm may be retained, if they are accessible.
G) Mirrors : If existing mirrors are too high, they are to be readjusted at
required height or a full-length mirror can be installed on another
wall.
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PART-II Section 8: PARKING

8.1 Common Issues:

Poor parking facilities, inadequate width of the parking stall, no allocation of

parking space for people with disability.
8.2 Objectives:

To provide accessible parking facilities as close as possible to the point of

destination.

8.3.1 General
A) Accessible parking provisions apply to both outdoor (open / covered)
and underground facilities.
B) For multi-storey indoor parking facilities, if not on all levels, at least one
level should be served by an accessible elevator and parking for people
with disability is to be on the same floor.
D) For outdoor parking, accessible parking spaces should be located not
more than 30m from accessible building entrances.
E) For indoor parking, accessible parking spaces should be located right
next to entrance lobby, or nearest to the lifts lobby, or as close as possible
to the exits.
3600 min.
8.3.2 Parking provision for People with Disability

A) For parking facilities of less than 50 cars, at least one parking space for
people with disability should be provided in every parking facility. For
parking facilities of more than 50 spaces, accessible parking spaces should
at least be provided at 2 % of the total parking spaces requirement. The
minimum unobstructed clear height (at all places) is 2400mm.
B) The minimum acceptable width of an accessible parking space is 3600
mm. The recommended width is 3900 mm (figure-61).
Figure 61
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C) An access aisle 1200 mm wide can be located between two ordinary
parking spaces (figure-62).
Common access
1200
min.
2500
2500
Figure 62
D) Where parking spaces are not at right angle, the extra space at the end
of a row can be used as an extension to the parking stall for People with
Disability. (figure-63).
additional
space
00
36
0
25
Figure 63
8.3.3 Parking curb

A) If a curb exists, curb ramps should be provided to link accessible parking
spaces to accessible pathways (figure-62 - 63).
B) If no curb exists, a textured surface at least 600mm wide is needed to
separate the pathway from the vehicular area; otherwise bollards should
be used. Pre-cast wheel-stops can also be used to set apart a passage at
least 900mm wide (figure-64 & 65).
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Bollards
600
Tactile marking
Pathway
Figure 64
900 min.
Wheelstop
Figure 65
C) Curbside parking is dangerous for people with disability unless it is

designed as an accessible drop-off area. Appropriate curb ramps should
be provided to facilitate circulation over paved surfaces.
D) Where no curb exists to mark the separation between pedestrian and
vehicle zones, the installation of a cue is necessary to guide sightless
pedestrians:
i) Bollards may be used.
ii) A tactile marking strip at least 600mm wide can be constructed at
the edge of the pathway to warn of the transition to a vehicular area.
8.3.4 Drop-off areas
A) Drop-off areas are beneficial for picking up and dropping off people
with physical disability, parents with children, people carrying loads,
etc. (figure-66).
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3600
16000 min.
Figure 66
B) Drop-off zones should be provided at public transport stops such as bus

stops, and not more than 30.00 m from accessible building entrances.
C) The drop-off area should be at least 3600 mm wide and incorporate a
stall of 1200 mm width to allow for manoeuvring. The length should
accommodate at least two cars.
D) A protected shelter or canopy with seating facilities is to be installed at
passenger loading zones.
8.3.5 Surface finishes
A) The surface of a parking facility should be uniform and smooth. If parking
is proposed on a sloped surface, then the surface should not exceed 2%
slope (1 : 50).
8.3.6 Signage
A) Accessible parking areas should be marked by the local / international
symbol of accessibility to identify a drop-off zone and prevent its misuse
as a parking space (figure-67).
Figure 67

A) If the parking area is more than 50.00 m from the building entrance,
a vehicular drop-off area within 30.00 m of the entrance should be
built or an accessible parking space close to the entrance should be
constructed.
B) For indoor parking spaces with clear height of less than 2400mm,
alternative outdoor provisions for vans, carrying people with disability
should be provided.
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C) If no accessible parking space is available, one of the following measures
should be implemented:
i) Block a peripheral regular stall with bollards to get one accessible
parking space (figure-68).
Bollard
2500
2500
Figure 68
ii) Block a central regular stall with bollards to get two accessible
parking spaces (figure-69).
Accessible
aisle
Bollard
2500
2500
Figure 69
70
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PART-II Section 9: PEDESTRIAN CROSSINGS

9.1 Common Issues:

Uneven road surface, Lack of guide strips, Lack of warning signs & markings for
crossings, Gratings on the road surface.
9.2 Objectives:

To facilitate the safe and independent crossing for people with disability.
9.3 Design Guidelines

9.3.1 General
A) Pedestrian crossings should be equipped with traffic control signals.
Low-traffic crossings frequently used by people with disability can be
controlled by a pedestrian push-button system.
B) Construction of traffic islands at heavy traffic roads, to reduce the length
of the crossing, is recommended for the safety of all road users especially
for people with disability
C) Guide strips should be constructed to indicate the position of pedestrian
crossings for the benefit of visually impaired pedestrians (Figure-70).
600
Building entrance
600
Guide strips
Trafc light pole
with push button
1500
1500
Guide strips
Trafc island
Figure 70
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PART-II Section 9: PEDESTRIAN CROSSINGS

D) A guide strip should lead to pedestrian light poles with push buttons for
the benefit of people with visual impairment or hard of vision people.
6-13mm
9.3.2 Traffic Islands

A) The width of a traffic island should not be less than 1500 mm.
B) A coloured textured marking strip at least 600 mm wide should mark
the beginning and the end of a traffic island, to guide pedestrians with
impaired vision to its location.
C) The road surface at pedestrian crossings can be raised to the same level
as the pathway so that wheelchair and assistive device users do not have
to overcome differences in height (figure-71).
Figure 71
9.3.3 Traffic Signals

A) Pedestrian traffic lights should be provided with clearly audible signals for
the benefit of pedestrians with visual impairment and hard of vision people.
B) Acoustic devices should be installed on a pole at the point of origin
of crossing and not at the point of destination. The installation of two
adjacent acoustic devices such as bleepers is not recommended in order
to avoid disorientation.
C) Push buttons should be easy to locate and operate and should be
placed between 900 mm and 1200 mm off the ground for the benefit of
wheelchair users.
D) The time interval allowed for crossing should be programmed according
to the slowest crossing persons.
9.3.4 Surface finishes
A) The road surface should be firm, well-drained, non-slip and free of
construction joints.

A) Make sure the road surface is in accordance with the clause in section
9.3.4 above. If not, they have be treated to comply with accordingly.
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PART-II Section 10: OBSTRUCTIONS, PATHS & CURBS

10.1 Common Issues :
A) Obstacles and protruding elements in the path of travel, low overhanging
signs, lack of warning signs around obstructions.
B) Improperly designed transition or no transition at all between the curb
and the street at pedestrian crossings and in the vicinity of building
entrances.
C) Uneven curbs with obstacles and holes. Inconvenient or dangerous
interruptions in the path of travel, inappropriate and inconsistent width,
sudden changes in level and in an inappropriate way.
10.2 Objectives :
A) To design a barrier-free path for the safety and independence of people
with disability especially for those who are hard of vision or with visual
impairment.
B) To provide clear, obstruction-free, level and wide pathways for the
convenience of all users, especially people with visual or physical
(mobility) disability.
C) To overcome changes in level between the pavement and the road surface
and also on the pavement itself.

10.3.1 General
A) Obstructions include street furniture, traffic signs, direction signs, street
maps, bollards, plants, trees, shop awnings and advertising signs, etc.
B) Obstructions in the pathway should be easy to detect, should be placed
along one continuous line and should be placed outside the path of
travel wherever possible.
C) Protruding elements should be avoided. The minimum width of a clear
unobstructed path should be 900 mm.
D) Curb ramps are used wherever there is a difference in level on pedestrian
paths or cross paths. Curb ramps should be located away from places
where water accumulates.
E) To avoid confusing visually impaired pedestrians, curb ramps should be
positioned out of the usual line of pedestrian flow. The unobstructed
width of the pathway should not be less than 900 mm.
10.3.2 Obstructions
10.3.2.1 Obstructions on the pathway surface
A) Obstructions on the pathway surface should have one of the following
design features in order to be detected by the cane of a person with
visual impairment.
i) A straight shape rising from the pathway surface (figure-72).
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1400-1600
Figure 72
100
ii) A 100 mm raised platform (figure-73).
Figure 73
iii) Textured warning markings on the ground around the obstruction.

The warning markings should extend over a width of at least 600 mm
outside the projected area at the base of the obstacle (figure-74).
600
900
600
600
74
600
Figure 74
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2000
10.3.2.2 Overhanging obstructions

A) Overhanging signs in accessible pathways should be mounted at a minimum
clear height of 2000 mm to allow a visually impaired person to pass safely
(figure-75).
Figure 75
2000
B) Overhanging vegetation should be clipped to a minimum clear height of

2000 mm (figure-76).
Figure 76
C) Undetectable obstacles mounted lower than 2000 mm may project a

maximum distance of 100 mm into the pathway. Otherwise they should
be recessed or covered (figure-77).
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100
Figure 77
10.3.2.3 Fixed poles

A) Fixed poles should have contrasting durable colour marking strips of at
least 300 mm length, placed with the centre line at a height between
1400 mm and 1600 mm, to warn pedestrians who are hard of vision
(figure-72).
900 - 1200
10.3.2.4 Garbage bins

A) Garbage bins attached to lampposts should not face the line of pedestrian
flow so as to minimize collisions and should be painted in a contrasting
colour so that people who are hard of vision may easily identify them
(figure-80).
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2000
10.3.2.5 Clearance under canopies, sheds, ramps and stairs

A) Clear unobstructed height under any over-head projection like canopies,
sheds, ramps and stairs should be blocked out completely by protective
rails or raised curbs or marked with a textured surface till the minimum
height of 2000 mm is left for passage under the soffit (figure-78).
Hazard Area

Figure 78
10.3.2.6 Bicycle stands

A) Bicycle stands should be located on a raised platform.
10.3.2.7 Wires
A) Stabilizing wires and wire netting should be painted in a contrasting
colour or blocked out.
10.3.2.8 Roadworks
A) Excavations and road-works form temporary obstructions within the
route of travel. They should be protected by easily detected continuous
barriers, scaffolding, and fences for safety reasons.
B) Barriers should be identified by striped colour markings and should be lit
at night, to guide hard of vision people.
C) The barrier height should be between 750 mm and 950 mm. The distance
between the bottom of the barrier and the pathway surface should not
exceed 100 mm.
10.3.2.9 Bollards
A) Bollards or guard posts are placed to keep out undesired motor traffic
from pedestrian areas or to indicate a non-parking area. Bollards should
be painted in a contrasting colour or in coloured stripes. The distance
between guiding posts should be around 1200 mm. (figure-79)
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1200
Figure 79
10.3.2.10 Providing Accessibility to Already Existing Developments

A) Existing obstructions within the path of travel should be redesigned to
conform to all the above requirements
10.3.3 Pathways
10.3.3.1 General
A) Street pavements, pedestrian passages in open spaces and recreational
areas, pedestrian underpasses and overpasses are all considered pathways
or ramps.
B) Pedestrian routes in recreational areas and open spaces should be broken
regularly by detectable obstructions such as plants and/or by changing
the alignment to discourage cyclists.
600
10.3.3.2 Guide strips

A) The pathway should be easy to recognize by a person with visual
impairment and using a long white cane. Natural guidelines and guide
strips are used to help identify travel routes. A guide strip is a line
constructed in or on the road surface to facilitate orientation for very
limited or no sight persons, as follows :
i) To replace missing natural guidelines, fill gaps of more than 10.00 m
in a guide strip (figure-81).
> 10.00m
Figure 81
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ii) To guide to pedestrian crossings (figure-82).
600
interpruted Guide Line

Tactile Marking
Detectable Guide Strip
Figure 82
B) Guide strips should be laid in a simple and logical manner and should
not be located close to manholes or drains to avoid confusing sightless
people.
C) Guide strips should have a colour which contrasts with the surrounding
surface for the benefit of hard of vision people.
D) The guide strip should be parallel to the main direction of travel and be
flush with road surface so as not to obstruct people with disability. Where
travel routes change direction, there should be a gradual change in the
direction of the guiding strip (figure-83).
600
Figure 83
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10.3.3.3 Textured marking
A) Textured finishing on the route of travel should be placed at the following
locations :
i)
On a guide strip where alternative routes exist or at a junction of

guide strips (figure-84).
600
Tactile Marking
900 x 900
Figure 84
B)
10.3.3.4
A)
B)
C)
80
ii) At a pedestrian crossing.

iii) Around obstructions which are difficult for the visually impaired
person to detect.
A textured area, (preferably of rubber tiles) with minimum dimensions of
900 mm x 900 mm, should be installed in a guide strip at cross pathways
where the route branches off in several directions (figure-84).
Curbs
The height of a curb should be between 70 mm and 150 mm.
Stepped curbs should be avoided, as they are hazardous to all pedestrians,
especially in darkness. Curbs should not obstruct the free passage of
physically disabled people, mainly wheelchair users.
The minimum width of an unobstructed pathway should be 900 mm. The
minimum width of a two-way wheelchair traffic passage is 1500 mm. The
preferable width is 1800 mm (Figure-85).
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1500
900
Figure 85
10.3.3.5 Surface
A) The surface of an accessible pathway should be smooth, continuous, nonslip and even. Pathways with same level as of adjacent surfaces should be
treated with a different texture and colour for differentiation.
B) Intersecting pathways should meet at a common level.
C) The slope of an accessible path should not exceed 1:20. Pathways with
a slope of more than 1:20 should be designed as per related ramps. The
slope across a path should not exceed 1:50.
10.3.3.6 Gratings
A) Gratings can be hazardous to wheelchair users, cane and other assistive
devices (like crutches / walkers) users, parents with prams and women with
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high heels. Gratings should be flush with the pathway surface and should
have narrow patterns of not more than 13 mm. Longer sides of grating
openings should be perpendicular to the pedestrian travel direction.
(figure-86).
Figure 86
B) Manholes, drains and gratings should generally be placed outside the

pedestrian pathway.
15 mm
10.3.3.7 Guards
A) For changes in level of more than 13 mm between the pathway and the
surrounding surface, guards, up-stands or other types of barriers should
be used. Guards with a minimum height of 150 mm should be used to
separate pathways from planting areas, pools and landscape features
(figure-87).
Figure 87
B) The edges of the pathway should be bevelled wherever changes in

level between 6 mm and 13 mm exist between the pathway and the
surrounding area (figure-88).

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6-13mm
Figure 88
10.3.3.8 Landscaping
A) Plant varieties and locations within the travel route should be chosen with
caution. Thorny and poisonous plants should not be used immediately
adjacent to pedestrian paths. Plants that drop seeds and leaves creating
a hazard underfoot should be avoided.
B) Trees with shallow roots are hazardous as the roots may breakthrough
the pathway surface.
A) Textured rubber adhesive tiles can be applied to existing pavement to
avoid slipping.
B) Existing curbs that obstruct the pedestrian flow should be ramped
and textured to warn people with visual impairment or hard of vision
people.
C) Existing pathways with steps, stairs or steep slopes need not be modified
if an alternative accessible route exists.
10.3.4 CURBS
10.3.4.1 Types
A) Standard curb ramps : Carved smoothly in the pavement with sloped
sides providing access in three directions (figure-89).
Standard curb ramp
Figure 89
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B) Returned curb ramps : Providing slope in one direction (figure-90).
Returned curb ramp
Figure 90
C) Built-up curb ramps : Usually with sloped edges (figure-91).
Built up curb ramp
Figure 91
10.3.4.2 Location
A) At each street intersection as at each pedestrian crossing, on opposite
sides of the street, directly in the path of travel - as shown in (figure-92).
Direct to the path of travel
Figure 92
B) A guide strip painted in a contrasting colour should be constructed to

guide people, with visual impairment and hard of vision people, to the
location of the curb ramp (figure-92).
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C) At drop-off zones, near building entrances (figure-93).
Drop - Off area
Curb ramp
Figure 93
D) Between accessible parking areas and pathways (figure-94).
Curb ramp
Figure 94
E) At intersections, curb ramps can be installed in any of the following

ways:
i) Diagonally across the corner (figure-95).
Diagonally located across the corner

Figure 95
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ii) Continuously wrapped around the corner (figure-96).
Continuously wrapped
around the corner
Figure 96
F) Where the construction of curb ramps would affect the width of the travel
route, the whole pavement should be lowered, at a maximum slope of
1:12, to provide the necessary level blending (figure-97).
Coloured textured nish
1:12
1:12
Narrow pavement
Figure 97
G) For narrow pavements lowered at a corner, textured finishing indicating

the location of the pedestrian crossing is to be installed (figure-98).
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Guide strip
Tactile marking
600
600
Bollards
pedestrian crossing
Figure 98
10.3.4.3 Width & Slope

A) The minimum width of a curb ramp should be 900 mm, excluding the
sloping sides. The recommended width is 1200 mm (figure-99).
B) The maximum slope of a curb ramp and flares should be 1:12.
C) Level transfer is recommended between the curb ramp and the pathway
level. A kick, not exceeding 15 mm, is accepted (figure-99).
10.3.4.4 Surface and colour
A) Curb ramps, including flares, should have a rough texture or ground
pattern to make them recognizable. The surface colour should be distinct
and should contrast with the surrounding surfaces to guide hard of vision
pedestrians.
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600
Guide strip
Coloured textured nish
A
900
900
900
Pavement surface
15mm. (max. lip)
Slope 1:12
Cross section
Figure 99

A) The maximum allowable slope for a curb ramp constructed along high
pavements should not be more than 1:10. The maximum slope of the
flares should also be 1:10.
B) If existing curb ramps do not comply with the above mentioned
requirements, they should be modified.
C) For narrow pavements more than 150 mm high, where the construction
of curb ramps would obstruct the free passage of pedestrians:
i) The pavement can be lowered to the road level to obtain the required
transition between the pavement and the road surface (figure-97 &
98).
ii) Built-up curb ramps can be constructed if they would not obstruct
the required width of the road (figure-91).
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PART-II Section 11: SIGNAGE & STREET FURNITURE

11.1
Common Issues:
A) Orientation difficulties resulting from inappropriate directional signs,

misleading street names and numbering, pedestrian accidents due to
wrongly placed signs, hazards due to lack of warning and traffic signals,
unidentified access routes and other facilities.
B) Lack of or improper design of street furniture, obstructed pathways,
Inaccessible street facilities.
11.2
Objectives:
A) To facilitate orientation mainly for people with disability.

B) To design accessible amenities convenient to all people, without
obstructing the free passage of pedestrians along the passage.
11.3
Design Guidelines:
11.3.1 General
A) Signage includes direction signs, neighbourhood names, street names &
numbering, any other information signs, etc. All types of signs should be
visible, clear, simple, easy to read and understandable, and properly lit at
night.
B) In general, signs should not be placed behind glass to avoid glare
and reflection. Signage placed on the pedestrian way is considered as
obstruction, thus, they should be clearly recognizable.
C) Street furniture includes bus stops, benches, mail boxes, lampposts,
signboards, telephone booths, public toilets, newspaper stands, plant
boxes, dust / garbage bins, etc.
11.3.2 Signage
11.3.2.1 Local and International symbols
A) Accessible spaces and facilities should be identified by the Local or
International symbol of accessibility. The symbol is composed of a
wheelchair figure with either a square background or a square border.
Contrasting colours should be used to differentiate the figure from the
background (figure-100 & 101).

Figure 100
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B) The wheelchair figure in any signage for accessibility should always be
drawn facing right (figure-101).
Figure 101
C) For completely accessible buildings, it is enough to have one explanatory

sign at the entrance.
11.3.3.2 Directional signs
A) Graphic or written directions should be used to indicate clearly the type
and location of the available facility. Directional signs need not be excessive
in number, but they should be placed at main entrances and doors and in
places where changes in direction or level occur (figure-102).
P
MEN
Figure 102
90
Figure 104
1800 max
900 min
1800 max
900 min
11.3.3.3 Maps and information panels

A) Maps and information panels at building entrances, along roads, and on
public buildings should be placed at a height between 900 mm and 1800
mm (figure-104).
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B
Fixed signs indicating street names should be placed at a maximum

height of 2500 mm. Fixed signs indicating house numbers should be
placed at a maximum height of 2000 mm (figure-103).
2000 max
2500 max
Street Name
House Number
Figure 103
Signs can be wall-mounted, suspended or pole-mounted.

i) Wall-Mounted signs :

Wall-mounted signs, such as those indicating room numbers, should
be placed with the centre line at a height between 1400 mm and
1600 mm from the finished floor level.
ii) Overhanging signs :

Overhanging signs should have minimum clearance of 2000 mm
from the related floor level.
11.3.3.4 Shape, Texture, Colour & Size of Signboards

A) Information signboards should be rectangular. Warning signboards
should be triangular. Interdictory signboards should be circular.
B) The sign surface should be processed to prevent glare. Engraved texts
should be avoided unless they are coloured. Relief prints are advisable.
Key plans, orientation signs and push buttons in lifts must have a text in
Braille or in relief.
C) The colour of signs should contrast with the surrounding surface so as to
be clearly distinguishable. The commonly used colours are white, black,
yellow, red, blue and green. The colour combinations red / green and
yellow / blue should not be used in order to avoid confusing colour-blind
persons.
D) The size of letters should be in proportion to the reading distance.
Character width-to-height ratio should be between 3 : 5 and 1 : 1 and
the character stroke width-to-height ratio should be between 1 : 5 and 1
: 10 (figure-105 & 106). The smallest letter type should not be less than 15
mm.
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cm
height of text
150
100
50
m
0
50
100
max reading
distance
Figure 105
Stroke width
Character Height
Unit
Character width
Figure 106
F) The letters and signs should preferably be raised at least 1 mm from the
background, to enable visually impaired people to read the information
using the tips of their fingers. Normal spacing between words and letters
should be used.
A) The local and international symbol of accessibility should be added to
mark accessible spaces and facilities
B) Directional signs should be added to indicate clearly the location and
function of accessible spaces and facilities.
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C) Signs that do not comply with the above design requirements should be
modified or replaced.
11.3.4 Street Furniture
11.3.4.1 Location
A) Street furniture should be located in such a way, so as to allow for the
free passage of all people without creating any panic hazards. Changes in
texture on the footpath surface help visually impaired people to identify
the location of public amenities.
11.3.4.2 Resting furniture
A) Resting furniture should be placed outside the main circulation path in
public parks, recreational places, pathway crossings, in front of accessible
entrances and exits and wherever necessary. Resting furniture should be
provided at regular intervals between 100 m and 200 m (figure-107).
100.00 - 200.00 m
Figure 107
B) Some seating accommodations should be placed close to public toilets,

telephones, etc.
C) Resting spaces with benches should allow a minimum of 1200 mm of
adjoining space for a wheelchair (figure-108).
1200
1200
Guide Strip
Figure 108
D) Public seats and benches should be approximately 450 mm above floor

level, with backrests at approximately 700 mm above floor level (figure109).
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~ 450
~ 700
Figure 109
700 min
750 - 900
E) The height of a table should be between 750 mm and 900 mm and the
minimum depth under the table should be 700 mm, in order to fit a
wheelchair under all sides (figure110).
600
600
1000
Figure 110
11.3.4.3 Public amenities

A) Telephone Booths :
i) At public telephone booths, at least one telephone should be
accessible to a wheelchair user and to a person with a hearing
impairment and hearing aid user. Telephones for hard of hearing
people should be equipped with hearing aid devices and amplifiers.
The location of such facility should be indicated by signs.
ii) A push-button telephone number key system, with raised letters
which can also be read by touch, should be used for the convenience
of visually impaired users and other people with disability. A dial
numbering system is not recommended unless the dial tension is
reduced so as to require less effort to rotate the dial.
iii) A folding seat should be provided in accessible telephone booths
for the convenience of people with physical (mobility) disability.
The minimum unobstructed area in front of the telephone counter
should be 1200 mm x 850 mm, allowing either a parallel or a frontal
approach (figure-111).
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1200
850
700 min
900 - 1200
1200
Parallel Approach
850
Front Approach
Figure 111
9000 - 1200
iv) The coin / swipe-card slot should be mounted at an accessible

comfortable height between 900 mm and 1200 mm. The telephone
cord length should be at least 900 mm. Accessible public telephones
should be marked by appropriate signs.
B) Mailboxes
i) Mailbox slots should be mounted at an accessible height between
900 mm and 1200 mm (figure-112).
Figure 112
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~ 850
~ 950
C) Water Fountains
i) Drinking fountain spouts should be located at an approximate height
of 900 mm from related finished floor level. Drinking fountains can
have two spouts located at different heights from related finished
floor level, one convenient to wheelchair users at approximately 850
mm, and one at approximately 950 mm for non-disabled people
(figure-113).
Figure 113

A) Resting facilities should be rearranged by adding an adjoining space for a
wheelchair.
B) Facilities installed at a maximum height of 1400 mm are acceptable, but
those located at a higher level should be re-located accordingly.
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PART-III
USEFUL
REFERENCE DATA
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PART-III USEFUL REFERENCE DATA

Note :
The illustrations in this section are for information only and indicative for reference
and imply no legal or contractual liability by Trakhees-CED
450 - 550
600 - 700
1100 - 1250
450 - 550
700 - 750
1800 - 220
900 - 1100
300
98
260 - 450
1580 - 1900
650 - 800
1800 - 220
1470 - 1790
1250 - 1490
990 - 1080
570 - 720
1250 - 1450
1150 - 1350
90 - 1140
850 - 950
710 - 920
500 - 580
Illustration - 001 Standard wheel chair and extent of wheel chair bound person
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Maximum common reaching zone
1800
1500
1200
900
600
Comfortable common
reaching zone
300
Illustration 002 Common reachable zone both for non-disable and people with
disability.
94
64
c
50-55
5-30
d
b
0
d
e
0
10
15
5-30
70-80
62
94
Top view
Side View
Field of vision
a Normal optical axis, standing person
b Normal optical axis, sitting person
c Limits of field of vision
d Normal angle of vision
e Max, angle of vision
Illustration 003 Filed of vision
99
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Visually impaired person

using a long white cane
1200
Person using a cane
700
1750
1900
Person using crutches
900
1200
750
Detectable path dimension
900 - 1500
1500
1200
Illustration 004 Space requirements of varied activities of people with disability.
100
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1200
1200
1400
1200
300
500 800
2600
1300
1600
1200
1700
700
1400
1200
500
1300
2200
1700
1500
Lateral approach (hinge side)
1500
1/4 Turn
1500 (Minimum)
1800 (Comfortable)
1500
1/2 Turn
Complete turn
Illustration 005 Space requirements of varied movements on wheel chair
101
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Folded
Position
Unfolded
Position
Elevation View
460
455
265
190
100 @ 40
495
360
135
355
455 @ 40
400
Plan View
655
270
470
75
280
Illustration 006 Chair for person with disability slides parallel to stairs
900
Tray Rail
750
900
540
1200
1100
400
900
Illustration 007 Requirements of wheel chair, for person with disability, in

Multipurpose Room & Service Counter
102
900
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Plans and Dimentons Handbook

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All rights reserved to Civil Engineering

Regulations & Design

PEople with DISABILITY

Ports, Customs & Free Zone Corporation, Dubai

Regulations & Design Provision for People with Disability

TRAKHEES - Ports, Customs & Free Zone Corporation

This edition was issued in May 2008

Ports, Customs & Free Zone Corporation, Dubai

Department. We would like to thank the Departments & Sections

Eng. Nazek Al Sabbagh

H.H. Sh. Mohammed bin Rashid Al-Maktoum Vice President &

People with physical Disability

PART III. USEFUL REFERENCE DATA-------------------------------------- 97

Accessible Route: A continuous unobstructed path connecting all

Automatic Door: A door equipped with a power-operated mechanism

Building: A structure forming an open, partially enclosed, or enclosed space

A covering put above something to provide shelter or for

Circulation Path: An exterior or interior way of passage from one place

Clear distance/opening: Means the unobstructed distance between the

Contractor: A registered contractor holding a valid Engineering Contracting

Corridor: A passage between parts of a building, often with a series of

Developer: Individual person or corporate establishment in whose name

District: Same as Zone. It is an area of land with designated uses as per

Elevator: A platform, cage, or enclosed compartment that is raised or

Engineer: The person / establishment authorized by the Authority to

Entrance: Any access point to a building, portion of a building or facility

Fence: A structure constructed of wood, metal, block, brick, stone or any

Handrail: A railing at the side of a staircase or balcony to prevent people

Hotel: An independent building or a part of a development or a building,

Landscaping: The treatment and maintenance of a plot area or property

Mezzanine Floor: That portion of a floor which is an intermediate level

Motel: An independent building or a part of a development or a building,

Neighbourhood Element: Any adjacent element such as piece of land,

building, park / garden etc.

partial, permanent or temporary, in his or her physical, sensory, mental,

Permanent Building: A building designed and constructed with reinforced

Private Villa: A detached or semi-detached building made up of single or

Regulations: Regulations & Design Provision Guidelines for People with

Room: A place that is meant to be residential or to be used for any purpose

Services Entrance: An entrance intended primarily for delivery of goods

Site Improvement: Landscaping, paving for pedestrian and vehicular ways,

Staff Accommodation: A building that is used to house all the workers

Swimming Pool: Any constructed pool used for swimming, bathing or

Temporary Building: A building whose use is not permanent, such as a site

Welfare: Means provision of health and safety standards for personnel

PART II SECTION's ORGANIZATION

Common Issues: This sub-section defines the problems

Objectives: This sub-section defines the target group, the general

Design Guidelines: This sub-section deals with the technical

Providing Accessibility to Already Existing Developments:

Dimensions are given in metric units. The graphic illustrations show

PART-II Section 1: ENTRANCES

No distinct accessible entrance. Inadequate space in front of the entrance.

To provide accessible and easy-to-find building entrances which can be used

1.3 Design Guidelines

PART-II Section 1: ENTRANCES

1.3.3 Entrance landing

PART-II Section 1: ENTRANCES

C) The finish material should be non-slippery. The surface of the landing

D) Thresholds should be removed wherever possible.

PART-II Section 1: ENTRANCES

PART-II Section 2: DOORS

A wheelchair user should get easy access through doors.