BADRI NARRAYEN

Ashburn, Virginia
bnarrayen@gmail.com

Tel: 917-545-4098

HUMAN RESOURCES EXECUTIVE

A well rounded and high performing global human resources executive with a track record of proactively using
human resources function to help drive change and support execution of business strategy in global organizations
spanning across Technology, Financial Services, Building Materials and Consumer Products industries. A
compassionate thought leader who is sought as trusted advisor and strategic business partner by senior leaders to
drive cultural and organizational change. Proficient in the creation and implementation of innovative strategies
and HR value proposition including best practice organizational redesign and restructuring that that identify and
resolve human resource challenges, build organizational capabilities, mitigate risk and establish organizational
human resource programs to advance the mission and strategic vision of the organization.
CORE COMPETENCIES
Recruiting and Retention Compensation and Benefits Employment Law Training and Development
Performance Management Organizational Development Change Management Leadership Development
Business Partnering Succession Planning HR Policy, Systems & Standards Development Project Management

PROFESSIONAL EXPERIENCE
ISGN Inc.

2012 Present
ISGN is a leading provider of mortgage technology and services delivering solutions to help financial institutions
improve precision, reduce risk, manage volatility and effectively transform their business. ISO 9001-2008 QMS and
ISO 27001 ISM certified.
Chief Human Resources Officer
As the global leader for the human resources function reporting to the CEO, advise and mentor senior leaders
on complex HR management issues. Coordinate closely with members of executive committee to proactively
manage change, monitor progress toward strategic organizational goals, evaluate organizational performance
and continually improve performance.
In support of a major organizational turnaround, developed a three-year human capital strategy and road map
that reinvented the HR function. Drove significant improvements to people, systems, processes, and
technology. As a result, increased revenue and improved EBITDA.
Established and implemented an enterprise performance management system, a revamped compensation
program with annual merit and variable pay based on performance, and a learning and development strategy
and programs for all employees.
Supported M&A due diligence and implementation of human resources integration of transactions. Led the
integration of multiple businesses acquired by the company prior to 2012 by establishing integration plans
focusing on people, systems and policies.
Successfully led several strategic HR initiatives that improved employee engagement, development and
retention with a team of 6 direct reports and 20 professional staff with minimal voluntary attrition.
Built talent acquisition capacity by developing a pool of in-house recruiters with skills to hire using social
media and contemporary job portals. Recipient of the Hire Power Award of INC Magazine, as one of the 500
Biggest Job Creators in 2013. Achieved cost per hire of $800/hire, which is significantly more efficient than the
$1,500/hire industry benchmark.
Personally led the search for senior hires such as Chief Marketing Officer, Chief Operating Officer, Chief
Technology Officer and Chief Sales Officer using internal and external search consultants. About 70% to 80% of
all new positions sourced externally were recruited by in-house recruiters without the assistance of placement
firms.
Established a robust talent assessment and succession planning system to enable a strong feeder pool of
talent from within ensuring a strong pool of in-house talent to support succession planning and current/future
operations.
Championed the development and launch of a new Learning Management System (LMS) to provide training to
employees globally on an anytime, anywhere basis. The new LMS enabled the organization to reduce the
cycle time of training per employee from 10 to 5 days, to reduce the overhead costs by 60% (compared to how
much it would cost to conduct the training manually), to publish real-time metrics on training time/employee,
assessments, and certification, as well as to better understand the impact of training on employee
productivity.

BADRI NARRAYEN

December 2015

ISGN Inc.
2012 Present (continued)
Successfully established an international relocation competency with staffing and expertise on US work permit
(visa) processing to enable short term and long term relocations resulting in 20 plus moves cost effectively.
Established a scorecard to track, monitor and report key drivers of HR performance on hiring trends, lead
times, cost and quality of hires, benefit costs, incentive pay, headcount, employee attrition, employee
satisfaction scores, course/training completion, and impact on productivity.
Regular interactions with the board through quarterly reviews and compensation committee meetings.

Lafarge/Lafarge North America Inc.

2005 2011
A global leader in building materials, Lafarge North America is the largest diversified supplier of construction
materials in the U.S. and Canada with 20,000 employees
Director Human Resources
Senior HR Business Partner for corporate functions and shared services reporting to SVP Human Resources.
Led a transformational organizational change that drove a net reduction of 200 headcount while hiring more
than 100 highly skilled professionals in shared services while implementing a $200M Enterprise Resource
Planning (ERP) initiative. Consolidated shared services locations from three to two realizing a $4M cost
reduction.
Developed and implemented a talent management strategy to develop and attract senior leaders and retain
top talent. Successfully created HR solutions across multiple markets and managed several international
moves of top talent from Europe, Asia and South America to the US and Canada as well as from North America
to other countries.
Provided project management support during implementation of the ERP system within the shared services
center. Created a transition plan and future organizational structure that would bridge the shared services
center to the desired end state. Using the new ERP system, the shared services center achieved a $15M
savings per year. Further, the system enabled the organization to produce accurate and timely financial
reporting required by the Board of Directors.

Bank of Montreal

1995 2002
A North American financial services organization and the third Largest Bank in Canada with more than 35,000
employees.
Director Executive Resources, Human Resources Division
Guided the development and implementation of policies, programs and governance of executive succession
planning, top talent development, leadership education and performance management delivered to Executives.

Dramatically enhanced the effectiveness of executive succession planning and talent review processes that
increased retention and development of high-potential senior executives and facilitated improvement in
organizational performance. Identified candidates for the top 20 corporate officer positions. Successfully led
several C-level / search.
Facilitated the creation of a new Decision Support Services from zero to 50 high professional staff in 12
months to improve competitive advantage of MasterCard division.

ADDITIONAL PROFESSIONAL EXPERIENCE

2002-2005: President-Owner, Nextra Packaging Inc. Canada
1991-1995; Corporate Human Resources Manager, Levi Strauss & Company Canada
1982-1991; Vice President Human Resources, Procter & Gamble & Co., Asia
EDUCATION
Master of Arts in Personnel Management and Industrial Relations, Tata Institute of Social Sciences, India
Bachelor of Science in Chemistry, University of Madras, India
TRAINING & AFFILIATIONS
Member Society for Human Resources Management, 2007 to Present
Job Evaluation and Competency Development, The Hay Associates, 2010
360-Degree Managerial Leadership Assessment, Personnel Decision Systems, 2009
Leadership Architect (Lominger), 2006
Time Span Measurement and Talent Pool Development, Elliot Jacques, 1998