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b) MEM
c) CHKDSK
d) MEMMAKER
22. When executed from a bootable hard drive, which command will make a formatted floppy disk bootable?
a) COPY C:\DOS\COMMAND.COM A:\
b) ATTRIB C:\*.SYS A:\
c) XCOPY C:\DOS\*.* A:\
d) SYS C: A:
23. To go into Windows Safe mode, which key is used while the system boots?
a) F8
b) F5
c) F4
d) F1
24. Suppose you had an incurable computer virus and decided to wipe out all the data and partitions on your hard
drive and reformat using FDISK utility. What is the order in which you must delete the partitions?
a) Extended, Logical, Primary
b) Primary, Extended, Logical
c) Logical, Extended, Primary
d) Logical, Primary, Extended
25. After searching the current directory where does Command.Com search next ?
a) C:\DOS\UTILITIES
b) Config.sys
c) Autoexec.bat
d) PATH statement
26. Which DOS command will format a floppy disk and transfer the system files
a) SYS C: A:
b) SYS A:
c) FORMAT A: /S
d) FORMAT A: /T
27. Which three of the following cable types can be used to network two computers?
a) IDE
b) Serial
c) SCSI
d) Parallel
e) 10base2
28. Which of the following is the newest type of printer interface?
a) USB
b) Serial
c) SCSI
d) Parallel
29. Which of the following expose PCs to viruses? (Pick 2)
a) A floppy disk received from a friend.
b) A downloaded file from the Internet.
c) FDISK/MBR file on the hard drive.
d) DDL file that was loaded with a new machine.
e) CAB file that was loaded with the new machine.
30. A customer calls and says his computer will not boot. The memory count is successful, but everything freezes
immediately after that. What should you take to the site to fix the problem?
a) CPU
b) RAM
c) Video card
d) Power supply
31. What is the set of rules used to transmit data from one computer to another called?
a) Service
b) Adapter
c) Protocol
d) Network operating system
32. Your modem will not detect a dial tone. What are the two most likely reasons?
a) Cable is not plugged in.
b) The phone line is defective.
c) The modem is set for tone dial.
d) The Internet service provider is down.
e) The modem is set to disable call waiting.
33. What should be done first when Windows reports bad sectors?
a) Run a normal Scandisk.
b) Sys the drive.
c) Run DriveSpace.
d) Run a Scandisk with the thorough option.
34. A BIOS password has been enabled on a critical computer, and the password has been forgotten. How do you
recover? (CHOOSE TWO)
a) Fdisk the primary hard drive.
b) Temporarily remove the CMOS battery.
c) Go into BIOS setup and delete the password.
d) Clear the CMOS by shortening the CMOS jumper.
e) Boot the computer while holding down the ESC key.
35. What equipment type limits network equipment so that it cannot send and receive at the same time?
a) Half Duplex
b) Single Duplex
c) Muted
d) IEEE
36. What happens to files deleted from the Recycle Bin?
a) Clusters are flushed.
b) The files are moved to C:\Windows\Temp.
c) Sectors of hard drive are blanked/erased.
d) Associated entries in the FAT are removed.
37. You want to access ISP.COM, which is a secure site, how do you do that?
a) HTTPS://ISP.COM
b) HTTPS:/\ISP.COM
c) HTPS:ISP.COM
38. You want to share a Dial-up internet connection with a Windows 98se computer, what is it called?
a) Internet Connection Sharing
b) DNS
c) Internet Dialup
d) Proxy Internet Sharing
39. What is a static IP address?
a) A computer component that must be grounded before implementation.
b) A network address generated for a single session only.
c) A permanently assigned address.
d) A computer component that was generated by a capacitor
40. You are having problems with a particular system and want to replace the current copy of the registry with an
older copy. At a DOS prompt which command should you type?
a) SCANREG.EXE /RESTORE
b) SCANREG.EXE /REVISE
c) SCANREG.EXE /REPLACE
d) SCANREG.EXE /REVERSE