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in the Management of
WOMEN FRIENDLY SPACE (WFS)
Table of Contents
TITLE
PAGE
Chapter I
: Rationale
Chapter II
: Philosophical Base
Chapter III
: Legal Base
Chapter IV
: Definition of Terms
10
Chapter V
: Description
12
Chapter VI
: Program Framework
13
Chapter VII
16
Chapter VIII
: Project Components
17
Chapter IX
: Operational Guidelines
19
Chapter X
32
Chapter XI
: Physical Facility
49
Chapter XII
54
Chapter XIII
: Institutional Arrangements
57
Annexes
A. Womens Booklet
63
65
71
D. WFS Logo
72
73
75
84
CHAPTER I
Rationale
When a disaster hits or conflict erupts, saving lives, meeting the basic
needs and protection of survivors are the primary concerns of
humanitarian actors or the service providers. With such rush to provide
immediate response, the appeal to pay attention to gender issues
often falls on deaf ears and may seem irrelevant. Paying attention to
gender issues or putting gender lens means recognizing the different
needs, capacities and contributions of women, girls, boys and men.1
According to the typology of risks and shock developed by World
Development Report 2000/2001, risks are classified by the level at
which they occur (household/micro, local/meso and national/macro)
and by the nature of the event (natural, environmental, economic,
social, etc.) but do not encompass gender issues. It is important to
understand the level and nature of a risk when planning and developing
response for it provides scope for a more detailed analysis. (ADB:2008)
At the micro level, women are biologically more susceptible to
some illnesses and face specific health issues. Women are
also more susceptible to domestic violence, and having little
or no control over intra-household distribution of resources
and power. At the meso level, women may find it more difficult
to recover from shocks due to social norms, insecure property
rights, or limited job prospects. At the macro level, economic
transition can have gender-differentiated impacts or legislation
1Inter-Agency
standing Committee, Women, Girls, Boys and Men Different NeedsEqual Opportunities. December 2006
83
ANNEX F
Even though men and women are exposed to the same kind of risks2
such as disaster, they can be affected by the same risk in a different
way. Thus it is important to consider men and women as different
constituents in any analysis and planning for intervention. Women as a
group have particular needs, which differ from those of men as a group
which should be addressed from a gender perspective. Being blind to
these different needs (of men and women) would have implication on
the protection and survival of those affected by crisis.
Displacement is one of the major consequences brought about by crisis
situation such as disaster and leaves a devastating effect to vulnerable
sector one of them are women. Effects of displacement on women
include family separations, trauma associated with the deaths of family
members, impaired health, and the loss of the home and possessions.
Displacement may effect womens rights to inherit land and property.
The cumulative effects of personal loss may result to depression and
physical deterioration. Post-traumatic stress syndrome is a common
ailment among women who have been displaced for more than a few
months. The long term impact of displacement on women may mean
the permanent loss of social and cultural ties, the termination of career
and regular employment, disruption or loss of educational
opportunities.3Gender-Based Violence (GBV) happens also in women
and children in disaster situation. It is because women and children are
often the target of abuse and the most vulnerable to exploitation and
violence because of their gender, age and status in society.
TERMS OF REFERENCE
WOMEN FRIENDLY SPACE FACILITATOR
With the support of PSWDO, the MSWDO will set up # Women Friendly
Space (WFS) in _______________ of the province of
_______________________.
Generally, the objective of WFS in evacuation camps is to respond to
the effects of displacement and vulnerability of women to crisis
situations (both natural and manmade) through the provision of wide
range of services that would address their practical and strategic
gender needs.
Specifically, the WFS was designed to:
2Risk
refers to uncertain events that can damage well being while vulnerability is the
probability to become poor in the future.
3Sphere/pdf/watsan/WCRW/unicef-idpgender-1998.pdf
School Nurse
FP: Dr.________________
CP: __________________
ACUACOR Hospital
FP: Dr. ________________
CP:
_____________________
Social
Social
Social
FP: __________________
CP: __________________
Pantawid
Worker:
FP: __________________
CP: __________________
Municipal
Worker - NB:
FP: __________________
CP: __________________
Provincial
Worker:
Provincial
Prosecutors
Office
FP: __________________
CP: __________________
Commission on Human
Rights
FP: ___________________
CP: ___________________
Temporary Shelter
Educational
Assistance
Livelihood & Skills
Training
Witness Protection
After Immediate
Response, Follow up
& Other Resources
The primary point of contact must provide a safe, caring environment and respect the confidentiality and wishes of the survivor, learn the
immediate needs, give honest and clear information about the services available. If agreed and requested by the survivor, obtain informed
consent and make referrals; accompany the survivor to assist her/him in accessing services. If survivor is under 18 years old, she/he must be
accompanied by an adult (if possible, a parent, family member, relative, guardian or any adult trusted by the child). Always use the Best Interest
Principle in dealing with the child survivor.
81
6
Brgy./Purok Council of
Women (B/PCOW)
FP: _______________
CP: _______________
Camp Manager
FP: _____________
CP: _____________
Law Enforcer/PNP
FP: _____________
CP: _____________
LGU
REFER
RAL
SYSTE
M FOR
EMER
GENCI
ES
Brgy.
______
______
_,
Munici
pality
of
______
______
_
Philosophical Base
The survivor may approach or seek help from any of the humanitarian worker present in the community.
CHAPTER II
This referral pathway is ONLY applicable to situations of humanitarian emergencies that are complex mix of
occurrences of natural forces (extreme weather or geological activity) or human activity (conflict, social upheaval
and environmental degradation).
A
N
N
E
X
E
80
ANNEX D
79
CHAPTER III
ANNEX C
PSWDO AND FIELD OFFICE MONITORING TOOL
Legal Bases
Schedule
Activities
A. International Instruments
Tar
get
Ac
tua
l
Participant
s
Tar
get
Ac
tua
l
Budget
Allocat
ed
Actua
l
Expe
nses
What are
the
facilitatin
g or
hindering
factors?
Indic
ate
the
Level
of
Equal
ity 17
Who
provid
ed the
activit
y?
Cite some
impression
s from the
participant
s after the
session
17
The Women Empowerment Framework which serves as the guide in the provision of services
to internally displaced women through the different levels of equality which include welfare,
access, conscientization, participation and control.
78
Levels of
Equality
Control
Indicators
Attitude
Knowledge
Recognizes the
relevance of
sharing and
asserting her
decisions
Belief in her
capacity to
decide for
herself
Skills
Able to assert
her position in a
particular issue
and speak in
behalf of other
women
77
10
Levels of
Equality
Participation
Knowledge
Recognition of
her rights as an
individual and as
a woman
Understand the
meaning, nature
of VAW
Understand the
salient features
of RA 9262, 9208
and other laws
related to women
Understand the
importance of
loving herself
and self-care of
women
Recognize the
importance of the
environment and
how to take care
of it for good
health and other
benefits.
Regularly attends
on gender
awareness
activities and
information
session
Understand the
relevance of
taking part in
community
related activities
Indicators
Attitude
that she has a
role to play
Asserts her right
Appreciate that
reproductive
roles i.e. child
rearing,
household
chores and
productive role
i.e. work is a
shared
responsibility of
husband and
wife/ partners
Belief in the
importance of
taking care of
her body and
health
Encourages
other IDPs to
participate in
camp activities,
attend meetings
Skills
Takes part in
decision-making
process in the
community i.e.
camp meetings
Demonstrates
problem-solving
skills
76
Access
Indicators
Attitude
Knowledge
Advocates for
her needs such
as food supply
intended for
pregnant and
lactating women,
well-lit bathing
facilities, toilets
with locks, water
supply for
washing, cooking
Able to articulate
her specific
needs e.g.
underwear,
family planning
commodities,
sanitary napkins,
flash lights
Acquires
knowledge on
the basic
business
management
Knows how to
access different
resources from
the community
for IGP
Recognition of
her economic
abilities
Have control
over income
from IGP
Determination to
look for other
source of
income
Believes in her
capacity to
engage in
economic
activities
Appreciate how
gender affects
her daily life
Believes that
gender can be
changed and
Conscientization
Awareness of the
difference of sex
and gender,
social
construction of
gender
NDCC Circular 12-2008: Amendment of NDCC Circular No. 52007 which merged several clusters and designation of
government leads. The DSWD is the lead for Food and NonFood Items, Camp/IDP Management, Emergency Shelter and
Protection; and Permanent Shelter and Livelihood.
Skills
Recognizes that
Her needs are
different from His
needs in relation
to her biological/
reproductive
capacities
Acquire skills
from livelihood
trainings
Skills in
managing her
resources
Avails/participat
es in cash or
food for work
Practices selfcare
Able to care for
the environment
75
12
Date: ______________________________________________
Name of Session: _______________________________________
CHAPTER IV
Definition of Terms
1. Gender - refers to roles, attitudes and values assigned by culture
and society to women and men. These roles, attitudes and values
define the behaviours of women and men and the relationship
between them. 5Gender Mainstreaming a strategy for making
womens as well as mens concerns and experiences an integral
dimension of the design, implementation, monitoring and evaluation
of policies, programs and projects in all social, political, civil and
economic spheres so that women and men benefit equally.6
2. Practical Gender Needs are needs of women identify in their
socially accepted roles. Practical gender Needs are a response to
immediate perceived necessity, identified within the a specific
context7
3. Strategic Gender Needs are the needs women identify because
of their subordinate position to men in their society. Meeting
strategic gender needs helps women to achieve a greater equality.
4. Violence against Women (VAW) refers to any act of genderbased violence that results or is likely to result in physical, sexual or
psychological harm or suffering to women including threats of such
acts, coercion or arbitrary deprivation of liberty whether occurring in
public or private life.8
5PCW
6RA
13
74
TRAININGS ATTENDED
Title of the Training
Date
9Recommendation
10 http://oneresponse.info/GlobalClusters/Protection/GBV/Pages/default.aspx
11
73
14
CHAPTER V
Description
Activity/Sessions Attended
Date Provided
Service Provider
15
72
ANNEX B
CHAPTER VI
Sex
Age
Relationship
Occupation
12
71
16
women, girls, boys and men have immediate, practical survival needs
and strategic gender needs.13
In responding to such needs, Sarah Longwes Womens Empowerment
Framework (WEF) highlights that the process of empowerment through
a sequence of measurable actions can serve as a guide in providing
appropriate response to internally displaced women. The path can be
used as a frame of reference for progressive steps towards
increasing/attaining women empowerment and equality.
The
framework centres on five levels of equality which are hierarchical.14
Longwe defines these five levels of equality as follows:
Welfare.Level of womens material welfare which will include food
supply, medical care and other basic services.
Access.Womens access to the factors of production, equal access
to training, marketing facilities and all public services and benefits.
Conscientization. A conscious understanding of the difference of
sex and gender and awareness that gender roles are cultural and
can be changed.
Participation.Womens equal participation in decision making
process, in policy-making, planning and administration.
13Inter-Agency
17
70
ANNEX A
:
:
____________________________________________
____________________________________________
____________________________________________
Age
: _______________ Civil Status : ______________
Occupation
: ________________________________________
Highest Educational Attainment : ___________________________
If IP, Indicate Tribe:
_____________________________________
PantawidPamilya Beneficiary? Yes:________ No:_________
Religion
: ____________________________________________
Household Members:
Name
Sex
Age
Relationship
Occupation
I
N
C
R
E
A
S
E
D
E
Q
U
A
L
I
T
Y
Control
Participation
Conscientization
Access
Welfare
INTERVENTIONS/SERVICES
I
N
C
R
E
A
S
E
D
E
M
P
O
W
E
R
M
E
N
T
18
19
Provide
necessary
administrative
and
logistic
support/assistance through the UNFPA Project implemented in
the Department during the pilot testing of WFS.
Provide support in the implementation/provision of services to
internally displaced women
68
Provide Minimum
Initial Service Package for
Reproductive Health
Extend other medical services to the internally displaced
women as necessary
67
CHAPTER VII
Objectives and Coverage
General Objective:
The Women Friendly Space (WFS) aims to respond to the effects of
displacement and vulnerability of women to crisis situations brought
about by natural and human-induced disater through the provision of
wide range of services that would address their practical and strategic
gender needs.
Specific Objectives
1. To provide safe and accessible space for internally displaced
women and promote welfare through the establishment of WFS
through equal access to resources
2. To increase awareness among women and the community at large,
on issues related to well-being, womens rights, sexual and
reproductive health and gender based violence
3. To ensure that internally displaced women will have access to
factors of production for their economic empowerment
4. To enhance/develop their knowledge and skills to enable them to
participate and have control on matters concerning their needs and
interest.
Coverage
Internally displaced women in the evacuation camps/transitional
sites/disaster affected community will be the primary beneficiaries of
the services to be provided in the Women Friendly Space.Men in the
evacuation camps are also encouraged to avail of the other services in
the WFS particularly the gender awareness education sessions to help
20
3.2
MSWDOs
3.3
3.4
limited to
with IDPs
to detect
to report
21
CHAPTER VIII
2. Other Government Agencies
Project Components
Provide technical inputs in the development of a genderresponsive monitoring and evaluation tools.
23
CHAPTER XII
CHAPTER IX
INSTITUTIONAL ARRANGEMENTS
Operational Guidelines
A. Pre-Implementation Phase
24
The camp management team and WFS Facilitators shall collect the
following information as basis for planning of activities and services
in the WFS:
25
62
Record all the activities conducted in the WFS and keep the
attendance sheet of list of internally displaced women who
were provided with the services.
Provide initial psychosocial support to any possible victimsurvivor and refer to any service provider utilizing the existing
LGU referral system
61
Information Dissemination
CHAPTER XII
WFS facilitator shall coordinate and partner with the DSWD Field
Office, PSWDO, DOJ Regional Office, RIACAT-VAWC
B. Implementation Phase
27
60
Phase 1.
PRE-CRISIS
(before the
disaster strikes)
Prepositio
n of WFS
Kits
Services
Welfare
Under
Provision of Basic
Requirements for
Food and NonFood Items
Medical
and
Reproductive
Health
Psychosocial
Support
Intervention
The WFS as an
Entry to the LGU
Referral System
Service Providers
Needed
WFS Facilitator
Members
of
Local womens
organization
Social Workers/
PSP Providers
Medical
Doctors/Health
Professionals/M
idwives/Dentists
Donors for FI
and NFIs
Breastfeeding
Counsellors
59
Phase 3.
STABILIZATION(when
immediate emergency needs
have been addressed)
Service Providers
Needed
WFS Facilitator
Project Development
Officers
Social Workers
DSWD, TESDA and
Other organizations
providing livelihood
opportunities
Phase 4.
RETURN/RECOVERY
(when those who are
displaced are returning home
and/or the focus is on
rebuilding systems and
structures and transitioning to
development)
Services Under
Participation and
Control
Leadership
Community
Participation
Service
Providers
Needed
Social Workers
WFS Facilitator
Members of local
womens
organizations
Volunteers
Services UnderConscientization
1.
Gender Awareness Education
2.
Information Session
WFS Facilitator
Social Workers
Police Officers
Paralegal Medical Doctors/Health
Professionals/Midwives Municipal Health Officers
GAD Focal Persons
28
WELFARE
Services under this level of equality shall be provided immediately after
the disaster strikes. These may refer to but not limited to the following:
1. Provision of Basic Requirements for Food and Non-Food Items
-
Tarpaulins for
- WFS Logo (See Annex D)
- LGU GBV Referral System with contact details
(See Annex E)
- GBV prevention and response key messages
Copies of primers/briefers on laws related to women
such as RA 9262, RA 9208, RA 9710, and others
Curtains
Tables and Chairs
Whiteboard , Erasers, Whiteboard and permanent
markers
29
58
2. Transitional Sites
16Guidelines
the LGU
57
30
ACCESS
31
56
3. Basic
Business
Enhancement
CHAPTER XI
Management/Entrepreneurial
Skills
Physical Facility
A. Location
In an evacuation camp or an affected community, the Women
Friendly Space can be installed in a classroom, vacant office
facility, if such is available. However, if there is no available room,
a separate tent can be installed as the WFS.
In transitional sites and/or relocation sites, a structure made of
indigenous or any available materials in the locality can also be
constructed to serve as the WFS.
32
a) Self-Enhancement
In this module, women will be given an opportunity to have selfdiscovery by identifying their strengths and weaknesses,
assess the different roles they perform as women, be
knowledgeable of the laws that protect them as women, and
acquire the skills on time management and financial
management.
b) Self-Care of Women
In this module, women will understand the physical and
biological changes in their bodies and proper care and
management of health problems they encounter. This includes
puberty and menstruation, fertility, pregnancy, common health
problems, communicable diseases, self-breast examination
and the danger signs of cancer.
c) Maternal and Child Care Nutrition
In this module, women will learn about nutrition and the effects
of choosing the right kind of food everyday as well as the
consequences if the meals of the family do not provide a
balanced diet. They will also know the right amount of food that
normal adults, children, sick persons and elderlies need.
33
54
Session on Spirituality
2. Community Participation
The importance of case monitoring are emphasized below:
In this module, women will realize the importance of organizing
themselves in relation to their involvement in community
activities. They will have an opportunity to understand the
essence of a community and the importance of community
participation. This will create a venue for women to relate and
interact with other women and be analytical in identifying
community problems, their causes, and the possible solutions.
They will be able to discuss and initiate actions on issues that
affect them as a group. The module ultimately aims to organize
and mobilize women to become productive members of their
community.
Related modules/trainings in connection with community
participation/development implemented by other service
providers can also be utilized for this purpose.
OTHER SERVICES
Depending on the identified needs of women in the locality which are
not mentioned above, the WFS Facilitator in coordination with the camp
manager and the C/MSWDO shall partner with other service providers
in order to respond to such needs.
Monitoring and Evaluation
This involves the conduct of periodic monitoring and evaluation to
ensure effectiveness of the strategy for the purpose of improving
service delivery. This shall be done in different levels, DSWD Central
35
Office through the Social Technology Bureau, DSWD Field Office and
the Local Government Unit.
36
CHAPTER X
S
M
A
R
T
E
A
T
E
Empathy
Acceptance
Teamwork
Empowerment
espect for the inherent worth, dignity, and rights of the woman/girl.
R
E
49
T
E
STAGES
the Relationship
Questioning
STRATEGIES of CHANGE
but is to engage the survivor in a
rational discussion.
3. Survivors
considers
Change and Options,
Decides to put an End to
Abuse
Intake Interview
Initial Assessment
Problem Identification
48
Initial Response
Data Collection
Use of Gender Assessment
format
c. Intervention Planning,
Partnership and
Implementation
Intervention Plans
Healing Process and
Empowerment
4. Clarify the active participation of the survivor in decisionmaking and ensure, above all, that the interest of the
survivor is served well.
Reassessment
Use of Gender Responsive
Indicators
5. Discuss the findings with the survivor and together plan the
intervention accordingly.
STAGES
STRATEGIES of CHANGE
1. The
survivor
is The role of the Social Worker
committed to Continuing is nurturing.
the Relationship with the
Abuser.
The following are the detailed steps to be taken during the intake
interview. The intake interview is very critical in the helping process,
hence the social worker must ensure that necessary details are
gathered and appropriate immediate actions are undertaken.
Step 1:
Assess the psychosocial condition of the victimsurvivor
The client most often is in a state of crisis evidenced by:
Temporary loss of self-control; in a state of shock,
hysterical or withdrawn.
Worried on the economic situation of his/her family.
Defensive, insecure of herself and distrustful
Step 2:
Create a safe and stable environment for the client
and family
Providing a safe room/place with privacy
47
40
Step 3:
Use a gender-sensitive interview
Make the client feel welcome. (Acceptance)
Allow the client to tell her story and express her emotions
(Purposeful Expression of Feeling)
Avoid uncalled interruptions and use short encouraging
words to let her go ahead with her story (i.e., Yes,
understand, please go ahead)
Use active listening, that is concentrating exclusively on
what the client is saying.
Use active observation, that is watch the non-verbal
actions of the victim-survivor as she talks.
Use eye contact as this re-assures the client of your
interest to help.
Use words that are clear, simple and easily understood.
Be concrete and specific and avoid words that need to be
interpreted.
Maintain a non-judgmental attitude.
Control your emotions so that your reactions do not inhibit
the client.
Step 4:
Make an initial assessment and identification of the
problem
Gather the necessary identifying information and pertinent
data of the case using the intake form
Identify clearly the nature of the problem to avoid wastage
of time, jumping to conclusions and solutions that do not
deal fully with each aspect of the problem. This is done
together with the client depending on her psychosocial
41
Step 5:
Take immediate responsive action
Make the necessary actions/referrals needed such as
medical, psychiatric, temporary shelter and legal
assistance.
Look out for severe anxiety, post-traumatic stress (PTSD)
and disassociation and refer accordingly. Keep tract of the
referrals made to ensure the client has access to services.
Give top priority response to matters that present a clear
and present danger to the client.
B. Gender-Based Assessment
1. Initial Assessment
45
Done during the intake stage and is the basis for the initial
supportive responses.
2. In-depth Assessment
3. Periodic Reassessment
b. Use of Gender Lens in Data Analysis
43
Gender Violence Survivor Assessment (GVSA) Toolthis uses a simplified listing of internal and external factors
that are relevant to the presenting problems of the survivor.
44