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The project charter and scope statement are documents designed to tell _______________exactly
what the project entails.
a.
The project manager
b.
The project team
c.
The project sponsor
d.
Anyone associated with the project
In the resolution of authority conflicts that arise between project and functional managers, the
following actions should be taken except:
a. Higher-level authority should be involved as soon as possible.
b. The problem and its consequences should be clearly defined.
c. Negotiations should take place at the lowest level of interaction possible.
d. Let the project manager to leader the conflict resolution.
The progressive detailing of a project plan or components of a plan (i.e. the WBS) is often called
a. Rolling wave planning
b. Continuous planning
c. Input-output planning
d. Detail planning
The appointment or selection of a project sponsor can be based upon the following, except
a. The strategic importance of the project.
b. The duration of the project.
c. Who the customer is.
d. Whether the organization is project or non-project driven.
Activity P has an early start date on week 10 and a latest start date on week 12. If the line manager
now believes that the activity duration will increase by 1 week, then
a. All downstream activities will take less time
b. Al downstream activities must be completed in less time or the project will extended
c. The slack in activity P has increased by one week
d. The slack in activity P has decreased by one week
The _______________ of an investment is the period of time for the _____________ to equal the
initial cash outlay
a. Payback period, cumulative cash inflows
b. Payback period, Present value of cash inflows
c. IRR, payback period
d. IRR, present value of cash inflows
Which
a.
b.
c.
d.
You are employing a subcontractor to complete a critical piece of work when the project manager for
that subcontractor asks you out on a date, making it clear that this is a personal engagement and will
not affect business. What would be the BEST thing to do?
a. Accept the invitation if you are so inclined.
b. Politely refuse the invitation.
c. Ask your manager for permission to go on the date.
d. Consult your human resource department for the policy on this matters.
10
11
12
13
Using
a.
b.
c.
d.
14
Which of the following issues is a source and not the symptom of power and authority problems in a
project environment?
a. Frequent finish dates failed.
b. Poorly documented or no formal authority.
c. Poor working relationships with superiors, subordinates, and associates.
d. Poor communication channels.
15
The process for formally acknowledging that a new project exists (or that an existing project should
continue) is called
a. Initiation
b. The scope baseline
c. The management plan
d. The scope definition
16
Periods of work or durations of work with no activities assigned to them are called schedule
a. Safety points
b. Lag blocks
c. Deliverables
d. Reserves
17
As part of your project, you are responsible for producing 27 widgets per production run. You also
know that there is a $1,000 setup charge to change the production line over to produce your
particular type of widgets. Each widget consumes $10.00 worth of material and requires 0.5 hours of
labor (the labor rate is $10.00 per hour). Using the information, what is the total variable cost for
producing one widget?
a. $1,020
b. $1,015
c. $
20
d. There is not enough information
18
There is a probability of 10% that a given risk event will occur in a project. If it occurs, it will result in
a loss of $10,000. The insurance cost for this event is $1,200. Should a rational project manager buy
this insurance?
a. Yes, since $1,200 > $1,000
b. Yes, since the loss of $10,000 is too great
c. No, since $1,200 > $1,000
d. No, since the loss will be covered by management reserve
Which of the following is closest to Demings definition of Quality?
a. Conformance to requirements
b. Fitness to use
c. Continuous improvement of products and services
d. Customer focus
19
20
Project communication with the customer is crucial to a projects success. This communication takes
place between the executives, project mangers, and employees of both the customer and the
contractor. The key of success is that the formal communication should go through
a. The project managers
b. The project sponsors
c. Employees on both sides
d. Functional managers
21
One of your subcontractors has an activity to perform, which resides on your critical path. This would
most likely be referred to as:
a. An external dependency
b. Soft logic
c. Hard logic
d. A mandatory dependency
22
Which of the following techniques cannot a project manager practice to use their time more
efficiently?
a. Send out the agenda for every meeting
b. Use CPM instead PERT
c. Do the difficult tasks first
d. Delegation
23
The project team has just completed the initial project schedule and budget. The NEXT thing to do is:
a. Begin risk identification
b. Begin iterations
c. Determine communications requirements
d. Create a Gantt chart
24
Assume that you have a network where an activity on the critical path can be crashed by two weeks.
If the activity actually crashed by two weeks, then
a. The projects schedule will be reduced by 2 weeks
b. The available slack on the non-critical paths will increase
c. Crashing the project may change the critical path
d. The slack for that activity will be reduced
25
Using
a.
b.
c.
d.
26
table 3, the internal rate of return in a 5 year period, for project R is closest to:
6.5%
10.0%
14.0%
16.5%
27
The probability that a product will not fail for a given period, when it is used under given conditions, is
referred to as
a. Reliability
b. Desirability
c. Durability
d. Conformance
Filtering information in a project could occur through
a. Feedback
b. Withholding
c. Complete transmittal of information
d. Writing the important messages
28
29
Networks that allow for looping, repetition, or conditional branches are called:
a. PERT
b. GERT
c. PDM
d. CPM
30
Most project management leadership theories focus on all of the following aspects of leadership
except:
a. Functional background of the project manager
b. Functional background of the subordinates
c. Behavioral style of the project manager
d. Usefulness of authority and power in leadership
31
Part way through your project, your customer (external) goes through a massive restructuring of their
organization. Your project is still going on with no scope or specification changes requested by the
customer. Which of the following documents, if any, would probably be expected to change because
of the customers restructuring?
a. Scope baseline
b. Scope management plan
c. WBS
d. Work authorization forms
32
33
Using table 4, a comparison of the cost variance of August as compared to that of July shows that the
magnitude ($value) of the variance has _________ and the percentage change has _____________
a. Become worse, become worse
b. Become worse, improved
c. Improved, improved
d. Improved, become worse
34
A project has had some problems, but now seems under control. In the last few months almost all the
reserve has been used up and most of the negative impacts of events that had been predicted have
occurred. There are only four activities left and two of them are on the critical path. Management now
informs the project manager that it would be in the performing organizations best interest to finish
the project two weeks earlier than scheduled in order to receive an additional profit. In response, the
PM sends out a RFP for some work that the team was going to do, in the hopes that another company
might be able to do the work faster. Te PM can BEST be said to be attempting to work with:
a. Reserve.
b. Opportunities.
c. Scope Verification.
d. Threats.
35
A customer asks a contractor to develop a new product for the customer. The customer knows that
the contractor will then transfer this knowledge to other product lines, which may generate
substantial future revenue for the contractor. The customer would most likely negotiate which type of
contract?
a. FFP
b. Cost sharing
c. Time and Materials
d. FPIF
36
37
Trying to coach a team member, the project manager may provide all of the following except
a. Some potential solutions for problems
b. Support for the teams efforts
c. Specific instructions
d. Examples based on his/her experience
Using the figure 1, how many weeks can activity F slip without extending the end date of the project?
a. 1 week
b. 2 weeks
c. 3 weeks
d. 4 weeks
38
Based on the Thamhain and Wilemon study, ____________ conflicts generate the highest intensity
relative to other sources of conflict over the entire project life cycle
a. Schedule
b. Interpersonal
c. Technical
d. Cost
39
The most common level in a WBS used to identify the project office/management support is level:
a. 1
b. 2
c. Work package
d. Any level is possible
40
Consider table 2, where the consecutive activities A, B, C, and D are the critical path of your project.
Using PERT, the expected time for the critical path is:
a. 15 weeks
b. 17.5 weeks
c. 18 weeks
d. 20 weeks
41
At what interest rate would a future lump sum payment of $10,000, five years from now have a
present value of $3,700
a. 18%
b. 22%
c. 25%
d. 34.1%
42
You have reviewed the schedule and have discovered that the project is going to be later than
originally communicated. Your boss has asked you not to tell this to your customer even though he
agrees that there is no way to shorten the schedule. You have an upcoming status meeting with the
customer later on that same day. What should you do?
a. Cancel the status meeting with the customer
b. Call the customer and explain your dilemma to them in confidence
c. Explain to your boss that it is unethical to knowingly report an incorrect status to anyone on
the project
d. Ask your boss to put his request to you in writing
43
During the implementation phase of a new system project, problems may occur that could ultimately
result in a loss of sales to the company. This is an example of:
a. Unpredictable risk
b. External risk
c. Business risk
d. Pure risk
5
44
Which
a.
b.
c.
d.
45
It is generally acceptable practice that if one of your clients makes an informal request of you, then
you should respond
a. Formally in writing
b. With a memo
c. Informally
d. Formally and face to face
46
47
Which of the following is not true about a network logic diagram using the Arrow diagramming Method
(ADM)?
a. Project work is represented on the arrows
b. Project work is represented on the nodes
c. Dummy activities may be required
d. Project work is represented between the nodes
Project managers need to resolve conflicts primarily with:
a. Superiors
b. Subordinates
c. Functional personnel
d. Sponsor
48
Your program manager has come to you, the PM, for help with a bid for her newest project. You want
to protect your company from financial risk. Your have limited scope definition. What is the BEST type
of contract to choose?
a. Fixed Price
b. Cost plus percent of cost
c. Cost plus fixed fee
d. Time and materials
49
50
51
52
A risk
a.
b.
c.
d.
53
The comprehensive review of the procurement process from planning through contract administration
is referred to as:
a. Post-contract evaluation
b. Post mortem
c. Procurement performance evaluation
d. Procurement audit
may be defined as an event which may occur in the _______________ of the project
Manager
future
Length
Budget
54
What is the equation used to figure out the number of potential communication channels between X
team members?
a. x(x-2)/2
b. x(x-1)/2
c. x(x+1)/2
d. x(x+2)/2
55
The current project performance report indicates that the Schedule Performance Index (SPI) is 1.25.
This information indicates that the project is:
a. Probably ahead of schedule
b. Probably behind schedule
c. 25% behind schedule
d. Performing well respect to the schedule
56
57
Individuals or organizations with active involvement or active interest in a project are called:
a. Team members
b. Parent organizations
c. Client organization
d. Stakeholders
58
59
A project manager has a choice of when to begin procurement. Procurement can begin at any time
after the preparation of the bill of materials begins. This would most likely be an example of
a. Hard logic
b. Soft logic
c. Mandatory dependency
d. External dependency
The future value of $2,000 invested at 8.5% for three years will be
a. $555
b. $2,510
c. $2,555
d. $3,210
60
61
Which
a.
b.
c.
d.
62
63
Which
a.
b.
c.
d.
64
The term that best describes the right to manipulate or change others is called:
a. Authority
b. Power
c. Leadership
d. Coerciveness
65
Which
a.
b.
c.
d.
66
Which
a.
b.
c.
d.
of the following sources does not provide data on duration and estimating?
Project files (existing or historical)
Commercial (standard practice) techniques
Expert opinion
Project Charter
67
68
69
In a Cost Plus Award Fee contract, which of the following constraints is likely to be the first sacrificed?
a. Time
b. Cost
c. Performance
d. Incentive
A project manager has very little project experience but he has been assigned as the project manager
of a new project. Because he still is working in a matrix organization to complete his project, he can
expect communications to be
a. Simple
b. Open and accurate
c. Complex
d. Hard to automate
70
The swiftest and most effective communications take place among people with
a. Common points of view
b. Advanced degrees
c. The ability to reduce perception barriers
d. Good encoding skills
71
72
Conflict resolution techniques that may be used on a project include confronting, smoothing, forcing
and?
a. Withdrawing.
b. Directing.
c. Problem Solving.
d. Controlling.
73
Any measurable, tangible, verifiable item that must be produced to complete the project is a
a. Deliverable
b. Data item list
c. Work package
d. Objective
8
74
When
a.
b.
c.
d.
75
76
Which
a.
b.
c.
d.
77
The procurement document used to solicit responses from potential contractors or sellers, primarily
concerning price, is usually referred to as the
a. RFP
b. RFQ
c. SOW
d. Solicitation plan
78
79
Which
a.
b.
c.
d.
80
When an employee is terminated from a project, the project manager is enforcing _____________
power:
a. Legitimate (formal)
b. Coercive (Penalty)
c. Expert
d. Reward
81
82
Your team has prepared a CPM schedule for your review. You notice that one node has six inputs
(including two dummy activities) and four outputs (which include one dummy activity). Select the
correct statement from the following:
a. This is a valid representation if the logic is correct
b. This is invalid because a node can have a maximum of one dummy input
c. This is invalid because the CPM cannot have dummy activities
d. This is invalid because the number of outputs must equal the number of inputs in each node
83
Which
a.
b.
c.
d.
84
During the delivery of equipment to a project site, accidents may occur that could result in equipment
damage. This is an example of
a. Unpredictable risk
b. Uninsurable risk
c. Business risk
d. Pure risk
85
If the owner deems it necessary to have maximum flexibility to change scope and specifications of the
project, which of the following would be the most appropriate contract type for the owner?
a. Lump sum
b. Fixed Price incentive (Firm Target)
c. Cost Plus incentive Fee
d. Time and materials
86
87
Two stakeholders have begun fighting over functionality on your project. Who should resolve this
conflict?
a. Senior management
b. The sponsor
c. The customer
d. The project manager
88
Which
a.
b.
c.
d.
89
When facing conflicts with superiors, project managers should favor the _______ mode to resolve the
differences.
a. Smoothing
b. Compromise
c. Confrontation
d. Withdrawal
90
As your project begins to wind down, your team begins looking for other projects to work on. You, as
a project manager, should
a. Prevent your team from having dialogue with other projects
b. Threaten your team with penalty power should they not complete their work
c. Encourage your team to prepare their next project but remind them that they are still
accountable for the work remaining on your project
d. Do nothing yet
91
You have just taken over a project that is executing the work packages. AS you review the status of
the project, you become aware that the previous project manager reported milestones as being hit
that have not been reached. Additionally, the CPI is 0.88 and the SPI is 0.81. Management is
unaware of all of these facts. What should you do?
a. Crash the schedule to try to get things back in line
b. Explain the revised status to management
c. Refuse to take on this project assignment
d. Ask the key stakeholders for direction
92
Which
a.
b.
c.
d.
of the following is the most significant weakness of the Responsibility Assignment Matrix?
It takes too much time and resources to build
It is build without enough information about the project
it does not identify who is going to execute what
Saying that something is a fact or ought to happen does not make it happen
10
93
Using
a.
b.
c.
d.
table 3 and assuming that money is worth 10%, the net present value of Project Q is
$45,489
$9,489
$9,489
$54,978
94
95
If Target cost=$10,000, Target Fee=$1,000, Sharing ratio 80/20, Fee ceiling=$1,300 and Fee
floor=$200, and if the actual cost of the work is $8,000, then the price of the work would be:
a. $9,400
b. $9,300
c. $11,400
d. $12,000
96
The true status of a project cannot be determined unless which of the following are jointly considered
a. Project schedule and cost analysis
b. Project schedule and employee responsibilities
c. Cost analysis and deliverables
d. Customer expectations and sponsor reporting
97
98
You are working in a foreign county, trying to procure a piece of expensive industrial machinery. As
you evaluate the bids, one of the potential sellers calls you and mentions that he could probably get
25% of the price knocked off his bid, making his by far the most attractive price. In return, he asks
you to pay him on fifth of that amount as a show of your appreciation. What should you do?
a. Do what is necessary to secure the lowest bid for your company.
b. Ignore the offer and evaluate the bids as if this had not happened
c. Eliminate this sellers bid and notify the organization
d. Ask the seller if he could reduce the price by even more and assure him he will be well
rewarded for his efforts.
99
A project manager decides that the work package level should exist at level 4 on the WBS. What
percentage of the elements in the WBS must be structured down through level 4?
a. Above 60%
b. Above 75%
c. Above 90%
d. Less than 10%
100
101
Consider table 2. Using PERT, there is a 95% probability of completing the project within which of the
following ranges?
a. 18-26 weeks
b. 8.5-26.5 weeks
c. 14.5-20.5 weeks
d. 16.5-18.5 weeks
11
102
You are managing a $600,000 project which has a total of 1,000 hours planned. Your monthly status
report indicates that you have expended 250 hours but accomplished only 200 hours of work. The
earned value at this point in time is
a. $150,000
b. $120,000
c. $90,000
d. $140,000
103
To determine what causes the majority of quality problems in a process, a very useful tool is the
a. Cause and effect diagram
b. Flow chart
c. Pareto diagram
d. Trend chart
104
In which of the following contract types is it easiest to change the scope of the contract?
a. Firm Fixed Price
b. Fixed Price Plus Incentive Fee
c. Cost Plus Percentage of Cost
d. Fixed Price with adjustment
105
106
107
108
The totally of tools and techniques used to gather, integrate, and disseminate outputs of the
processes is called
a. Project management information system
b. Input-output data flow
c. Progress reporting
d. Lessons learned
109
You are managing a project in which your line managers have a great deal of uncertainty over how
much time will be needed for each activity. The technique most useful in this case is:
a. PDM
b. ADM
c. PERT
d. CPM
110
A payment of $3,500 two years from now would be worth how much today, assuming a 10% interest
rate?
a. $2,825
b. $2,893
c. $3,182
d. $3,850
111
Standard Shewhart control charts assume that the distribution of sample means is
a. Uniform
b. Normal
c. Discrete
d. Beta
12
112
113
The greater the need for project integration, the greater the project managers __________skills
need to be.
a. Communication
b. Delegation
c. Supervisory
d. Flexibility and adaptability
114
Employee unions would primarily satisfy which level in Maslows hierarchy of needs?
a. Belonging
b. Self-esteem
c. Safety
d. Empowerment
115
The totality of all the products and services to be provided as a project is called:
a. The scope of the project
b. The deliverables of the product
c. The project charter
d. The management plan
116
Your project team has begun execution of the work packages, when you discover that two of the team
members do not have all of the skills needed to finish the project. The team members will nee to
undergo some training in order to complete their tasks. What is the best thing you can do?
a. Help them get the necessary training
b. Contact human resources to find out why they did not have necessary training
c. But some books, and let them learn by doing the work
d. Ask the customer to invest in training the resources.
117
What percent of most projects is completed within time, cost, and quality without having to go
through any tradeoffs or scope changes?
a. Virtually none
b. 2 5%
c. 5 10%
d. 10 25%
118
Which
a.
b.
c.
d.
119
If the
a.
b.
c.
d.
120
Which
a.
b.
c.
d.
121
Which
a.
b.
c.
d.
of the following contract types has the highest technical risk to the owner?
Firm Fixed Price
Time and Materials
Cost Plus Fixed Fee
Cost Plus Incentive Fee
13
122
The document that ties together cost, schedule, functional assignments, and risk management is the:
a. WBS
b. Scope management Plan
c. Work authorization form
d. S-curves
123
124
125
126
Changes to the WBS or the accompanying schedules are most often referred to as
a. Scope changes
b. Decomposition
c. Refinements
d. Scope adjustments
127
If in the current period, PV=40, EV=45 and AC = 50, and cumulative PV=450, EV=500, AC=600 and
BAC=1,000, the actual percent complete is:
a. 40%
b. 45%
c. 50%
d. 60%
128
129
Which
a.
b.
c.
d.
130
The person responsible for integrating the mechanical engineering departments activities into the
other project activities is usually the
a. Mechanical engineering department manager
b. Project office director
c. Project management
d. Functional manager
131
The major short coming of evaluating project functional employees, by having all project and
functional managers evaluate them at the same time is:
a. Managers cannot be honest in such a setting
b. Applicability to small companies due to the large time involvement required of key personnel
c. Everybody in the company will know each others weaknesses, fostering gossip and mistrust
d. Employees involved in more than one project will be unfairly evaluated
14
132
You have been assigned as a project leader and must first review the statement of work provided by
the customer. Which of the following are you most likely to overlook?
a. Data item deliverables (Reports and final documents)
b. Long-lead procurement items
c. Customer-imposed milestones
d. Other subcontractor interface requirements
133
134
Using table 2 and PERT, what is the number of weeks required to ensure a 95.7% probability of
completing this project
a. 17.5 weeks
b. 18.5 weeks
c. 20.5 weeks
d. 23.5 weeks
135
Which
a.
b.
c.
d.
136
137
Which one of the following factors should not be considered as a very important, in the make or buy
analysis?
a. Indirect cost
b. Possible use by other projects and/or operations of the asset under consideration
c. People capabilities and availability
d. Procurement policies
138
When a project manager communicates project work to the team, which of the following guidelines
should be followed?
a. Have very high expectations of team members
b. Make sure that the team member will not use an unusual way to do the project work
c. Recognize and reward good performers
d. Start looking for friendship
139
The project managers ability to influence others whose cooperation and support are crucial to the
project is called:
a. De facto authority
b. Charter authority
c. Legal authority
d. Referent power
140
Proper
a.
b.
c.
d.
15
141
Which of the following is not true about a network logic diagram using the Precedence diagramming
Method?
a. Both lead and lag relationships can be included in the network
b. Any or all the following types of relationships can be included in the same network: Start to
start, start to finish, finish to start and finish to finish
c. Dummy activities may be required
d. It may be used in conjunction with PERT or CPM
142
Activities P, Q and R are each the immediate predecessors for activity T. if the earliest finish times for
P, Q and R are 8, 10 and 12 weeks respectively, then the earliest start time for activity T is
a. 8 weeks
b. 10 weeks
c. 12 weeks
d. 20 weeks
143
Based on historical data, the amount of over time associated with the execution of a particular project
is estimated at 100 hours with 50% probability, 200 hours with 40%, and 300 hours with 30% of
probability. The expected value of the amount of overtime is
a. 100
b. 200
c. 220
d. 270
144
145
Feedback can help the project manager achieve all o the following except:
a. Ensure that the instructions given have been understood
b. Strengthen the message that was communicated
c. Avoid all communication issues
d. Motivate the project team
146
Which
a.
b.
c.
d.
147
Consider a project manager who bargains and searches for solutions that bring some degree of
satisfaction to the parties in dispute. Characterized by a give-and-take attitude, he/she is using a
_______________ mode to deal with conflicts.
a. Confrontational
b. Compromise
c. Withdrawal
d. Smoothing
148
You are assigned as a project manager for a fixed price project your company won through
competitive bidding. You read over the negotiated SOW and realize that the sales force underbid the
project by 20% just to win it. You should FIRST:
a. Ask your contract administrator to submit a change request to the customer for the additional
20%
b. Ask your sponsor for help/advice
c. Ask your line managers to develop a scope baseline that falls within the planned budget, if
possible
d. Delete some of the scope without telling the customer
149
Using
a.
b.
c.
d.
of the following may be actively involved during project integration management activities?
Project manager
Project manager and project office
Project manager, project office and functional team
Project manager, project office, functional team and sponsor
150
If the
a.
b.
c.
d.
151
152
In a project, ten out of 1,000 parts need to be reworked before they get shipped to the customer.
The rework cost is part of
a. Normal variation
b. Appraisal cost
c. Inspection cost
d. Internal failure cost
153
Project management software are useful for all the following except:
a. Can be used as a communication tool
b. Is a class of computer applications
c. Can assist with both planning and controlling project costs and schedules
d. Guarantees on time project completion
154
155
Mary is a project manager. She is more likely to gain support from the project team through:
a. Penalties and promotions
b. Salary incentives
c. Referent power
d. Authority and expertise power
156
A technique used to validate that the project can meet the technical/business objectives set forth by
senior management is a
a. Scope verification
b. Cost-benefit analysis
c. WBS decomposition
d. Milestone schedule
157
Which
a.
b.
c.
d.
158
During a project review meeting, you discover that your $250,000 project has a negative (behind)
schedule variance of $20,000, which equates to 12% of the work scheduled to this point in time. You
can therefore conclude that
a. The project will be completed late
b. The costs are being overrun
c. Overtime will be required to maintain the original critical path
d. There is not enough information to make up a conclusion
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159
In deciding to bid on a given project, probabilities of all possible profit or loss outcomes are known
based on prior experience with similar projects. This would be an example of decision making under
a. Certainty
b. Risk
c. Uncertainty
d. Pure risk
160
The difference between the average measurement and the true (or standard) value of the measure is
known as
a. Accuracy
b. Precision
c. Repeatability
d. Refining
161
162
Paraphrasing is most closely associated with which part of the communication process?
a. Decoding
b. Barriers
c. Feedback
d. Noise
A project managers boss and the head of engineering discuss a change to a major task. After the
meeting, the boss contacts the project manager and tells him to make the change. This is an example
of
a. Management attention to scope management
b. Management planning
c. A project coordinator position
d. A change control system
163
Highly
need:
a.
b.
c.
d.
successful technical professionals concentrate on inventing and publishing in order to fulfill this
Self-esteem
Self-actualization
Belonging
Approval
164
A change control board is convened to recommend a scope change to the customer. The smallest
group of people in attendance should be:
a. Customer and contractors project manager
b. Customer project manager, contractors project manager, and the person (technical)
requesting the change
c. Both project managers, the technical person requesting the change, the customer, and the
contractors project sponsors
d. Only the contract administrators
165
The current project performance report indicates that the Schedule Variance (SV) is 50. This
information indicates that the project is
a. On schedule
b. Ahead of schedule
c. Behind schedule
d. Slightly behind schedule
166
Using
a.
b.
c.
d.
e.
167
The highest degree of project risk and uncertainty is associated with which phase of the project?
a. Conceptual
b. Execution
c. Planning
d. Operation
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168
Which
a.
b.
c.
d.
of the following is not representative of todays views of the quality management process?
Root causes of defects should be investigated
Specifications should be focused on as a primary tool for quality improvement
The responsibility for quality lies primarily with management but everyone should be involved
Problem identification leads to cooperative solutions
169
170
Which of the following organizational structure has the greatest need for project integration
management?
a. The matrix form
b. The expeditor form
c. The coordinator form
d. The classical form
171
Consider a project manager who de-emphasizes or avoids areas of difference and emphasizes areas
of agreement. He/she is using a ____________________ mode to deal with conflicts.
a. Smoothing
b. Compromise
c. Confrontational
d. Withdrawal
172
A project team member is talking to another team member and complaining that so many people are
asking him to do things. If he works in a functional organization, who has the power to give direction
to the team member?
a. The project manager
b. The functional manager
c. The sponsor
d. The Project Office manager
173
Your organization is having a difficult time managing all of its projects. You have been asked to help
senior management understand this. Which of the following types of reports would help provide
summary information to senior management?
a. Detailed cost estimates
b. Project plans
c. Gantt charts
d. Milestone reports
174
You have just been assigned as the project manager for a new telecommunications project. There
appear to be many risks on this project, but no one has evaluated them to assess the range of
possible project outcomes. What needs to be done?
a. Risk identification
b. Risk quantification
c. Risk response planning
d. Risk monitoring and control
175
You are managing a six month project and have held bi-weekly meetings with your project
stakeholders. After five-and-a-half months of work, the project is on schedule and budget, but the
stakeholders are not satisfied with the deliverables. This situation will delay the project completion by
one month. The MOST important process that could have prevented this situation is:
a. Risk monitoring and control
b. Schedule control
c. Scope planning
d. Scope change control
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176
You are about to take over a project from another project manager and find out the following
information about the project. Task Z has an early start of day 15 and a late start of day 20, task Z is
a difficult task. Cost Performance Index is 1.1, Schedule Performance Index is 0.8 and there are
eleven stakeholders on the project. Based on this information, which of the following would you be
the MOST concerned about?
a. Schedule
b. Float
c. Cost
d. The number of available resources
177
While completing a project, a project manager realizes he needs to decrease project costs. After
researching his options, he comes up with the following choices. Which choice would DECREASE
project costs?
a. Change to component A from component B. Component A costs more to purchase but has a
lower life cycle cost than B
b. Change task A to be completed by resource B instead of resource C. Resource B is a more
experienced worker
c. Move tasks B and H to occur concurrently, and take the risk of a 30% increase in the need for
five more resources later
d. Remove a test from the project plan
178
The customer requests a change to the project that would increase the project risk. Which of the
following should you do before all the others?
a. Include the expected value of the risk in the new cost estimate
b. Talk to the customer about the impact of the change
c. Analyze the impacts of the change with the team
d. Change the risk management plan
179
The construction phase of a new software product is near completion. The next phase is testing and
implementation. The project is two weeks ahead of schedule. What should the project manager be
MOST concerned with before moving on the final phase?
a. Scope verification
b. Quality control
c. Performance reports
d. Cost control
180
During the project execution, a large number of changes are made to the project. The project
manager should:
a. Wait until all changes are known and print out a new schedule
b. Make changes as needed but retain the schedule baseline
c. Make only the changes approved by management
d. Talk to management before any changes are made
181
During project execution, a team member identifies a risk that is not in the risk response plan. What
should you do?
a. Analyze the risk
b. Get further information on how the team member identified the risk, because your already
performed a detailed analysis and did not identify this risk
c. Disregard the risk, because risks were identified during planning
d. Inform the customer about the risk
182
During project execution, a project team delivers a project deliverable to the customer. However, the
customer neither acknowledges the deliverable nor replies to the project mangers requests for
verification. What is the BEST thing to do?
a. Continue with the project
b. Document the situation
c. Contact management for help
d. Call a meeting of the team
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183
During project execution, a major problem occurred that was not included in the risk response plan.
What should you do FIRST?
a. Create a workaround
b. Re-evaluate the risk identification process
c. Look for any unexpected effects of the problem
d. Tell management
184
At the end of a project, a project manager determines that the project has added four areas of
functionality and three areas of performance. The customer has expressed satisfaction w9oth the
project. What does this mean in terms of success of the project?
a. The project was an unqualified success
b. The project was unsuccessful because it was gold plated
c. The project was unsuccessful because the customer being happy means they would have paid
more for the work.
d. The project was successful because the team has a chance to learn new areas of functionality
and the customer was satisfied
185
As project manager for a small construction company has a project that was budgeted for $130,000
usd over a six-week period. According to her schedule, the project should have cost $60,000 usd to
date. However, it has cost $90,000 usd to date. The project is also behind schedule, because the
original estimates were not accurate. Who has the PRIMARY responsibility to solve this problem?
a. Project manager
b. Senior management
c. Project sponsor
d. Manager of the project office
186
A team member notifies you, after the fact, that she has added extra functionality to the project.
There was no impact on the cost or schedule. What should be done as a result of this change?
a. Inform the customer
b. Make sure marketing is aware of the change
c. Understand what functionality was added
d. Implement change control processes to track the change
187
You have started managing a project in a country that observes nearly double the amount of holidays
that your home country takes. Additionally, each team member from this country receives three
more weeks of vacation each year than you do. What is your MOST appropriate course of action?
a. Authorize the same amount of vacation time for your team and explained them that this is in
order to preserve team equality
b. Use the other countys vacation and holidays as schedule constraints
c. Allow the extra vacation for that countrys team, but request that they produce the same or
better results as your team
d. Try to get this part of the project relocated to a different county with a stronger work ethic
188
A project team member comes to the project manager during project execution to tell him that they
feel the project cannot meet its quality standards. The project manager calls a meeting of the
affected stakeholders to work through the problem. Which step of the quality management process is
the project manager in?
a. Quality assurance
b. Quality analysis
c. Quality control
d. Quality planning
189
A project manager is managing a fixed price contract. She thinks that a large customer-requested
change might impact the schedule of the project. What should she do FIRST
a. Meet with the stakeholders
b. Meet with the team
c. Renegotiate the reminder of the contract
d. Follow the change control system
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190
A customer has given you a scope of work for a complex, eight month project that has a few
unknowns. The customer has asked you to just get it done and only wants to see you at the end of
eight months when you deliver the finished project. Under these circumstances, which of the following
is the BEST thing to do?
a. Complete the project as requested, but verify its scope with the customer occasionally
throughout
b. Complete the project within eighth months without contacting the customer during this time
c. Ask management to check in with the customer occasionally
d. Complete the project, but document that the customer did not want contact
191
During project execution, a major problem occurred that was not included in the risk response plan.
What should you do FIRST?
a. Tell management and customer
b. Look for any unexpected effects of the problem
c. Analyze why happened this particular risk, and you didnt consider it before
d. Create a workaround
192
During planning, a project manager discovers that part of the scope of work is undefined. What
should the project manager do?
a. Issue a change to the project when the scope is defined
b. Remove the scope of work from the project and include it in the upgrade to the project
c. Do what they can to get the scope of work defined before proceeding
d. Continue to plan the project until the scope of work is defined
193
The engineering department wants the project objective to be a 10% improvement in throughput.
The information technology department wants no more than 5% of its resources to be used on the
project. Management, who is also your boss, wants the project team to decrease tax liability. The
BEST thing you can do is:
a. Put a plan together that meets all the objectives
b. Have these people get together and agree on one objective
c. Include the engineering and information technology objectives but hold further meetings
regarding managements objectives
d. Include only managements requirements
194
Using
a.
b.
c.
d.
195
Using figure 1, if activity A delays 4 weeks, and activity G delays 3 weeks, instead the 3 and 2 weeks
originally planned, the impact on the net are:
a. The project will take 2 weeks more in total time
b. Nothing happened because this activities are not in the critical path
c. Now there are two critical paths
d. The critical path change to A-B-G, and the project time increase in one week
196
If you are the project manager of a project with a net showed in the figure 1. Now it is ending the
week 4 of execution. In the performance reports you confirm that activity B is not beginning yet, and
also you notice that activity E is reported with 80% of progress and activity C is reported with 50% of
progress. What is the FIRST thing you should do:
a. Call a meeting with people on activity E, which is already behind schedule, to review how to
recover the delay
b. Call a meeting with all the team to review why they are missing their schedule targets
c. Call a meeting with people on activities E and B to review why they are out of schedule and
take proactive actions to solve the problem
d. Call a meeting with people on activity B to see what to do in order to start the activity and
recover the delay
table 4, ____________ had the best and _________ had the worst cost performance.
June, July
June, August
July, June
August, July
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197
You have been assigned to a project for a new software product that you do not believe will succeed.
You have made these feelings clear to your company, but they wish you to work on the project
anyway. What would be the BEST thing to do in this case?
a. Excuse yourself from the project
b. Escalate the situation to the customer
c. Mange the project
d. Resign from the company
198
You just hold the Kick off meeting of a project that has the following activity dependencies and
duration estimations:
Activity
Precedence
Duration in weeks
Start
Start
A,B
C,B
Finish
D,G,H
You already compromised the schedule, based on start the project next Monday. The team member
who is going to perform activities A, C and G is telling you that he has a personal issue, and he has to
be out of the office the complete 3rd week (in the middle of activity A). You know, he is a very good
performer and the team like him. What of the following is the best thing to do:
a. You denied the permission, and force the team member to stay at the office until he finish his
assignment
b. Talk to management to review the case, and decide what to do
c. Talk to the team member to review the possibility to delay his time out of office. If this is not
possible, you allow the absence and explain the situation to the rest of the team
d. Allow the absence and find a substitute for the week the team member will be out of the
office.
199
Using the chart of activities in question 198, what is the project duration, and what is the slack of
activity G
a. 19, 2
b. 18, 0
c. 20, 2
d. 20, 1
200
The project is calculated to be completed four days after the desired completion date. You do not
have access to additional resources. The project is low risk, the benefit cost ratio is expected to be
1.6, and the dependencies are preferential. Under these circumstances, what would be the BEST thing
to do
a. Cut resources from a task
b. Make more tasks concurrent
c. Move resources from the preferential dependencies to the external dependencies
d. Remove a task from the project
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