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TECH INNOVATION

SMARTPHONE COPS: HOW BIG DATA HELPS FIRST

RESPONDERS
Michael Powell, iQ Contributor and Writer

olice officers and firefighters are leveraging big data to do their jobs more efficiently and more
accurately.

In a life or death situation, its discouraging to think that emergency services might not be able to locate someone in
distress. According to a New York Times article, The Federal Communications Commission estimates more than 70
percent of 240 million annual 911 calls come from cellphones and 60 percent of those callers could not be accurately
located.
In order to assist those in need, first responders need technology that wont fail them when it matters most.
Fire fighters and police officers can focus on solutions faster when they have almost instant access to traffic conditions,
precise GPS data and visuals of locations, weather conditions, criminal records and other related information.
Fortunately, new apps help first responders leverage big data to do just that.
One such app is Incident Aware, which accesses GPS information to help law enforcement officers understand their
location quickly especially in confusing or dangerous situations. It even references crime history and escalation risks
to help an officer better judge the most appropriate response.
The app logs incidents, number of nearby officers and a silent request for backup; it also presents real-time video feeds
and information on a victims status, as well as quick video scanning via Apple Watch.
Another first responder app is Active911, a digital messaging system that delivers alarms, maps and other essential
information to first responders. Details such as the fastest traffic route, building floor plans or fire hydrant location are
easily accessible; the app also allows a situation to be monitored in real time.

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New apps are assisting law enforcement in other ways, too.

Mutualink, is a communications platform that allows everyone from the NATO Special Operations Force to police and
fire departments to share radio, voice, text, video, data files and telephone communications in a secure environment. The
platform uses a private cloud that was instituted for first responders after the 9/11 attacks to avoid future
communication issues like the ones firefighters had in 2001.
In a paperwork-heavy field, DroidLaw offers quick cloud access to a library of knowledge so officers dont need to slow
down proceedings by pulling out a code book. The app, currently available in 18 states, also allows a user to search
state penal codes for the right law or statute by keywords.
To help first responders detect chemical or biological threats, WISER (the Wireless Information System for Emergency
Responders) provides a handheld library of indexed information for quick decision-making. The free app helps identify
hazardous substances via physical characteristics and provides immediate health information, as well as best practices
for containment.
While instantly accessible information is helping law enforcement be more productive, new applications improve
accuracy on the fly. Considering recent police controversies about the use of force, this technology provides an even
more poignant purpose helping officers make better decisions with better, quicker planning.

Improving Community Communication

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Effective communication between law enforcement and the people they serve is crucial to keep everyone safe.
Mobile Patrol offers an app environment for regular people and police.
Citizens can search recent bookings, sex offender registries, relevant social media and news stories, as well as submit
anonymous tips and alerts in their neighborhood. Officers can quickly access records, solicit crime tips and broadcast
photos or information on a wanted individual.
Using big data for law enforcement is a priority for the federal government. The Police Data Initiative, part of President
Obamas Task Force on 21st Century Policing, aims to develop data-driven ways of improving community policing
efforts and reducing uses of force.
Efforts are already underway in 21 jurisdictions including Louisville, KY, Austin, TX, Atlanta, Charlotte, NC, and Camden,
NJ.
Despite the progress, some technological obstacles still get in the way.
The Camden County police department, for example, uses 41 different systems that have individual value but are not
designed to work together, creating inefficiencies for both beat officers and data analysts.

Making Big Data Accessible and Transparent

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Another data initiative city, Indianapolis, plans to address this technical issue head-on. The goal of the Code for America
Indianapolis team is improve relationships between police departments and citizens.
Its tough for police departments to be transparent about their work because they dont have the tools easily available to
open up their data, said Indianapolis team member Laura Ellena.
Were hoping by sharing this data about their interactions with the community, the conversation can be improved from
arguing about whats happening to discussing solutions to the problems that everyone understand.
Code for America plans to work with the city to develop a website that can provide context so that community groups
who are not data experts can understand the information.
Ellena said they have measured specific metrics brought up by the Presidents task force, including response time, use of
force, complaints against an officer and geolocation trends, among others. Both communities and police departments
see great value in this data.
One area where the website can help is in use-of-force incidents. By determining the reason for the incident, Ellena
explained, police departments can identify trends and implement training and education programs accordingly.
Streamlining the cloud for police on the ground, however, is a little trickier, said team member Chris Reade.
There are hundreds of radio and dispatch solutions out there, he said, noting that with so many departments, crosscountry coordination is always a challenge. But with the accountability data that were working on releasing with the city,
theres a grip on the internal affairs market who use similar tools and databases to track information.
Ultimately, the Indianapolis police force hopes to provide a national model for data transparency and support for other
cities.
We can make it easier for more cities to embrace transparency around their policing so cities can understand how
theyre doing in relation to each other, Ellena said.
This information can help [police] do their jobs better and see their departments succeed.

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