Know Before You Go & Park Policies

Behavior
We expect all guests to behave in a family-friendly manner. Line jumping, profanity and unruly behavior
are not tolerated and may be cause for ejection from the Pier without refund
Attire
Guests must wear appropriate clothing while on the Pier. Shirts, shorts/pants and shoes must be worn at
all times. Pants must be pulled up fully to the waist, with no exposure of undergarments. Clothing with
explicit language is not allowed. Shoes with wheels (Heelys) are not allowed. Pleasure Pier reserves the
right to refuse admission or ask anyone to leave who is not in compliance with these rules.
Food & Beverage Policy
Bubba Gump Shrimp Co. and our other concession stands are conveniently located throughout the Pier.
Items purchased from Bubba Gump or Gump on the Run may be brought into the amusement area of the
Pier.
The following Food and Beverage related items are not permitted on the Pier.
Hard and soft coolers
Bottled water
Glass containers
Food (such as sandwiches, meals, snacks etc.)
Off-premise alcohol
You may not leave the Pier with alcohol that was purchased on the Pier. Excessive consumption of
alcohol is cause for ejection from the Pier without refund. Guests with medical diets or baby formula
should speak with a Guest Relations park representative, at the Will Call Window, for assistance before
entering the park. Please no feeding the seagulls.
Prohibited Items
In addition to the restrictions mentioned under our Food & Beverage Policy, the following items are not
permitted on the Pier:
Lawn chairs and folding chairs
Markers, spray paint and aerosol cans
Knives
Chains
Spiked clothing or jewelry
Fireworks and explosives
Unlicensed possession of a concealed weapon
Chemical weapons including mace or pepper spray
Bicycles, skateboards, rollerblades and surf boards
(Bicycles must be parked and secured at designated bike racks in the Fish Tales parking lot. Pleasure
Pier is not responsible for items that are stolen or left unattended)
All bags, backpacks and packages are subject to inspection prior to entering the Pier.
Pets
Pets are not permitted on the Pier, with the exception of service animals.
Parking
We have a premium parking lot located directly across the street next door to Fish Tales restaurant. This
lot takes credit cards and cash. Pleasure Pier is not responsible for fire, theft, damage or loss of vehicle
including articles left within.
Peak Season $10 / 3 hours ($2 every hour for a maximum of $16 for the day).
Parking lot opens at 8am until 2am (next morning); cars will be towed at 3am if lot not vacated.
Lost tickets $16.
Do NOT leave ticket in vehicle.

Only occupy ONE space. Vehicles parked inappropriately are subject to being towed at owners
expense.
Pricing subject to change/seasonal.
Please leave items secure within your vehicle.
$10 validation for diners spending $25 or more at Bubba Gump and Fish Tales restaurants during
specific time periods. Ask your server for details.
No tailgaiting, grilling or picnics.
Bus, tractor trailer & RV parking is not allowed in premium lot.
Vehicles may not be left overnight.
Unauthorized or abandoned vehicles will be towed at owners expense.
Shuttle Buses
Most Galveston hotels provide shuttle service. Make sure to ask your hotel about transportation by
shuttle and drop off locations.
Lockers
Paid all day lockers are available behind the main ticket entrance.
Wheelchairs / Strollers
Wheelchair access is provided at all attractions. For safety reasons, all strollers must be parked outside
of attractions and not taken into ride lines. Pleasure Pier is not responsible for strollers or their contents
left unattended on the Pier. We do not have a station to park strollers.
ATM & Credit Cards
US Bank ATMs are located at the Pier entrance, the Pier Games area and Gifts at Pleasure Pier.
MasterCard, Visa, American Express, Discover and JCB are accepted at all ticket booths, restaurants and
gift shops with proper identification.
Smoking
Smoking and electronic cigarettes are not allowed on the Pier, except in two designated and marked
smoking areas located at the front and end of the pier. Smoking and electronic cigarettes are not allowed
in ride or food queue lines, and not allowed when seated in a ride.
Please properly dispose of cigarette butts in smoking urns. Do not throw cigarette butts on the beach or
in the water.
Galveston City Ordinance 11.5-10
Fishing
Fishing is not permitted off any area of the Pleasure Pier.
No Littering
Please help keep our Pier and Galveston Bay clean. Trash receptacles are conveniently located
throughout the Pier and trash must be disposed of in these containers. Never throw trash or other objects
off the Pier. This is grounds for ejection from the Pier without refund.
Unaccompanied Minors
Except when participating in an event intended for young guests such as our birthday parties and
educational programs, there must be at least one adult chaperone (over the age of 18) for every 5 10
children.
Rider Responsibility
Line jumping is not permitted. To enter a ride queue line guests must have a ticket for that particular ride
or be wearing an all day ride wristband (or accompanying a child). Guests are not permitted to save
places in line, bypass others in line or exit and return to the same place in line for any reason.
We expect riders to act in a responsible manner when participating in amusement rides. Oral and written
warnings are provided for your safety and must be followed. Guests who do not comply with ride rules
may be ejected from the Pier without refund. For your convenience, ride rules and guidelines are posted

at the entrance to every ride.

Ride Restrictions
Guests with some medical conditions or of certain sizes may not be able to safely ride some of the rides
in the park. Specific information regarding ride restrictions and other guidelines can be found at each
individual ride. Height check is available at each ride.
Guests with disabilities will need to speak with a Ride Attendant before riding.
Loose Articles
Loose Articles are not permitted on most rides and should be left in a locker or with a non-rider. Pleasure
Pier is not responsible for lost or stolen items. Loose articles of any kind (including but not limited to
iPods, purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot
be left on the load/unload platform. Cell phones, iPods, cameras, or other small items must be secured in
cargo pockets, zippered jacket pockets, or waist packs.
Restricted Areas
Guests may not enter restricted areas. Personal items that are lost in ride areas should be reported to the
ride operator and the Information Center/Guest Relations. Guests who enter restricted areas may be
ejected from the Pier without refund.
Inclement Weather
Rides are subject to closure due to inclement weather, including high winds and lightning. Refunds and
rain checks will not be issued due to inclement weather.
Re-entry Policy
Guests who leave the Pleasure Pier and plan to return must have their wristband on at all times. When
guests return to the Pier, they must enter through the main entrance. Transferring wristbands is a
violation of Pleasure Pier policies and is strictly prohibited.
Lost & Found
Visit the Lost & Found at the Will Call booth to report lost and found items. We are not responsible for
lost, missing or stolen personal property. If you have recently visited the Pier and lost an item please
email pierlostfound@ldry.com. To help us find and return your item, please include the following
information:
Date and location item was lost or last seen
Description of item - please be specific in regards to color, brand and any unique features
If you lost a cell phone please provide serial number, make, model and service provider.
Your contact information phone number and address
Please tell us if you completed a lost item report before you left the park.
Due to high volume, lost item reports are only kept active for 30 days. A team member will contact you
only if your item has been located.
Commercial Photography
By entering the Pier, guests grant the Galveston Island Historic Pleasure Pier the right to film or
photograph him/her on property, without payment or consideration. All photographs or videos taken by
Pleasure Pier guests may only be used for their personal use and enjoyment and for no commercial
purpose. All Pleasure Pier rides, shows, and attractions are protected by copyright. Guests must have
written permission to use photographs and/or video of the Galveston Island Historic Pleasure Pier
images for commercial broadcasting, advertising, marketing, or publishing in any medium. Media may
contact DPW Public Relations at 713.224.9115.
Guest Services & Information Center
The Information Center is located at the Will Call window at the entrance to the Pier. There are always
team members, management and security on-site to assist you with your needs
Park Policy Compliance
In addition to the Galveston Island Historic Pleasure Pier Guest Code of Conduct, guests are required to
comply with all local, state and federal laws, as well as individual park policies, rules and instructions
posted or otherwise listed. This is inclusive of the Federal Rider Responsibility Act.