SESSION PLAN

Sector
Qualification Title
Unit of Competency
Module

:
:
:
:

TOURISM
HOUSEKEEPING NC II
PREPARE ROOMS FOR GUESTS
PREPARING ROOMS FOR GUESTS

Summary of Learning Outcomes:

1.
2.
3.
4.
5.

Set-up equipment and trolleys

Access rooms for servicing
Make up beds
Clean and clear rooms
Clean and store trolleys and equipment
A. Introduction

This module deals with the knowledge and skills required in cleaning and preparing room for guests according to
industry standards.
B. Learning Activities
LO 1. Set-up equipment and trolleys
Learning Content
1. Types and uses of
cleaning equipment

Methods
Modular
Self-Paced

Presentation
Read
Information
sheet 2.1-1

Practice
Answer
Self check
2.1-1

Feedback
Refer to
answer key
2.1-1

Resources
CBLM
Info sheets
2.1-1

Time
1.5
hour

2. Types cleaning materials

and supplies and their
uses
3. Classification of cleaning
tools, equipment and
materials according to
their uses and care
4. Setting-up of trolley/
caddy with cleaning
materials according to
needs and establishment
standards
5. Safety measures in
handling different
cleaning equipment and
chemicals

Modular
Self-Paced
Modular
Self-Paced

Read
Information
sheet 2.1-2
Read
Information
sheet 2.1-3

Lecture/
Demonstration

PPT
Presentation

Lecture/
Demonstration

Film Viewing
or Actual
Demo
PPT
Presentation

Modular
Self-Paced

7. Safety hazards and

precautions

Modular
Self-Paced

Refer to
answer key
2.1-2
Refer to
answer key
2.1-3

CBLM
Info sheets
2.1-2
CBLM
Info sheets
2.1-3

Perform Task
Sheet 2.1-4

Check
performance
with
checklist
2.1-4

CBLM
Task Sheet
2.1-4

4
hours

Perform
Operational
Sheet
2.1-5

CBLM
Operational
sheets 2.1-5

8
hours

Resources
CBLM
Info sheets
2.2-1
CBLM

Read
Information
sheet 2.1-6
Read
Information
sheet 2.1-7

Answer
Self check
2.1-6
Answer
Self check
2.1-7

Check
performance
with
checklist
2.1-5
Refer to
answer key
2.1-6
Refer to
answer key
2.1-7

Presentation
Read
Information
sheet 2.2-1
Read

Practice
Answer
Self check
2.2-1
Answer

Feedback
Refer to
answer key
2.2-1
Refer to

Actual Demo

6. Safe keeping practices

Answer
Self check
2.1-2
Answer
Self check
2.1-3

CBLM
Info sheets
2.1-6
CBLM
Info sheets
2.1-7

1.5
hour
1.5
hour

3
hours
1.5
hours

LO 2. Access Rooms for Servicing

Learning Content
1. Codes and regulation

Methods
Modular
Self-Paced

2. Basic phraseologies in

Modular

Time
1
hour

housekeeping

Self-Paced

Information
sheet 2.2-2

Self check
2.2-2

Demonstration Actual
Perform Task
demonstration sheet 2.2-2

3. Housekeeping reports,
checklists and forms

Modular
Self-Paced

Read
Information
sheet 2.2-3

Answer
Self check
2.2-3

answer key
2.2-2

Info sheets
2.2-2

Check
performance
with
checklist
2.2-2
Refer to
answer key
2.2-3

CBLM Task
Sheet

CBLM
Info sheets
2.2-3

3
hours

1
hour

LO 3. Make Up Beds
Learning Content
1. Types and sizes of linens,
pillows and bed sheets
2. Procedures in making up
beds and cots

Methods
Modular
Self-Paced

Presentation
Read
Information
sheet 2.3-1

Lecture /
PPT
Demonstration Presentation

Practice

Modular
Self-Paced

LO 4. Clean and Clear Rooms

Read
Information
sheet 2.3-3

Resources

Time

Answer
Self check
2.3-1

Refer to
answer key
2.3-1

CBLM
Info sheets
2.3-1

Perform Task
Sheet 2.3-2

Check
performance
with
checklist
2.3-2
Refer to
answer key
2.3-3

CBLM
Task Sheet
2.3-2

8
hours

CBLM
Info sheets
2.3-3

1
hours

Actual Demo
3. Color harmony

Feedback

Answer
Self check
2.3-3

1
hour

Learning Content
1. Materials, tools, chemical
agents and equipment
needed in cleaning guest
room
2. Procedures on cleaning
guest room
a. occupied/vacant
b. ceilings and
floorings
c. lanai area
d. furniture and
fixtures
e. bed
3. Procedures in cleaning
furniture and fixtures

4. Procedures in cleaning
bathroom and toilet

5. Identifying pests and

applying proper control
6. Procedures in mixing
sanitizing agents

Methods
Modular
Self-Paced

Presentation
Read
Information
sheet 2.4-1

Lecture /
PPT
Demonstration Presentation

Practice

Feedback

Resources

Answer
Self check
2.4-1

Refer to
answer key
2.4-1

CBLM
Info sheets
2.4-1

Perform Task
Sheet 2.4-2

Check
performance
with
checklist
2.4-2

CBLM
Task Sheet
2.4-2

Film Viewing
or Actual
Demo

Time

1.5
hours

12
hours

Lecture /
PPT
Demonstration Presentation

Perform Task
Sheet 2.4-3

CBLM
Task Sheet
2.4-3

Film Viewing
or Actual
Demo
Lecture /
PPT
Demonstration Presentation

Check
performance
with
checklist
2.4-3

Perform Task
Sheet 2.4-4

CBLM
Task Sheet
2.4-4

4
hours

Film Viewing
or Actual
Demo
Modular
Read
Self-Pace
Information
sheet 2.4-5
Lecture /
PPT
Demonstration Presentation

Check
performance
with
checklist
2.4-4

Answer
Self check
2.4-5
Perform Task
Sheet 2.4-6

Refer to
answer key
2.4-5
Check
performance

CBLM
Info sheets
2.4-5
CBLM
Task Sheet

1.5
hours

3
hours

7. Sanitizing rooms and

bathrooms

Film Viewing
or Actual
Demo
Lecture /
PPT
Demonstration Presentation

Film Viewing
or Actual
Demo
8. Replenishing room and
Modular
Read
bathroom supplies and
Self-Paced
Information
amenities
sheet 2.4-8
9. Safety measures in
Modular
Read
cleaning
Self-Pace
Information
sheet 2.4-9
10.
Home management
Modular
Read
practices
Self-Paced
Information
sheet 2.4-10
11.
Cleaning motion in
Modular
Read
guest room
Self-Paced
Information
sheet 2.4-11
LO 5. Clean and Store Trolleys and Equipment
Learning Content
1. Types of cleaning
materials and equipment
2. Cleaning and keeping
cleaning materials and
equipment according to

Methods
Modular
Self-Paced

Presentation
Read
Information
sheet 2.5-1
Lecture/
PPT
Demonstration Presentation

with
checklist
2.4-6

2.4-6

hours

Perform Task
Sheet 2.4-7

Check
performance
with
checklist
2.4-7

CBLM
Task Sheet
2.4-7

2
hours

Answer
Self check
2.4-8
Answer
Self check
2.4-9
Answer
Self check
2.4-10
Answer
Self check
2.4-11

Refer to
answer key
2.4-8
Refer to
answer key
2.4-9
Refer to
answer key
2.4-10
Refer to
answer key
2.4-11

CBLM
Info sheets
2.4-8
CBLM
Info sheets
2.4-9
CBLM
Info sheets
2.4-10
CBLM
Info sheets
2.4-11

Practice
Answer
Self check
2.5-1
Perform
Operational
Sheet

Feedback
Refer to
answer key
2.5-1
Check
performance
with

Resources
CBLM
Info sheets
2.5-1
CBLM
Operational
sheets 2.5-2

2
hours
1.5
hours
1.5
hours
2
hours

Time
2
hours
8
hours

manufacturers operating
procedures and
establishment standards

Actual Demo

C. Assessment Plan
The Learners will be evaluated through the following method
Interview (oral/ questionnaire)
Demonstration of Practical Skills
Observation
Written examination
D. Teachers Self-Reflection of the Session

2.5-2

checklist
2.5-2

Housekeeping is the bread and butter of any hotel. Therefore, housekeeping department must deploy a
high caliber staffs to man the operation.

Prepared by:

_______________________
Trainer