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for service
stations
More seats
Nissan’s Qashqai, winner of
the best small family car title
road maintenance Drivers should benefit from
higher standards at service
stations in a move which the
Government hopes will increase
at this year’s Fleet News BY EMMA COOPER Government’s lack of provision safety.
Awards, will become for local road maintenance. In its new policy for the opera-
available with a seven-seat Britain’s roads are blighted by He said: “The Government tion and provision of service
version from the summer. more than three million potholes, must increase the funding areas on motorways and major
The third row of seats, which with local authorities facing a provided to local authorities in A-roads, the Highways Agency
fold flat into the load floor, huge backlog of much-needed order that they are able to main- sets out a range of facilities it
have been accommodated by maintenance. tain their roads in a fit and proper expects operators to provide,
extending the wheelbase by The number of trenches and condition, rather than on what from parking to toilets.
135mm. The new version will road openings has also increased seems to be the current ‘patch It will also introduce an inde-
otherwise mirror the over the past year, according to and mend’ basis.” pendent quality scheme to grade
existing five-seat model. the Asphalt Industry Alliance’s Kevin Clinton, head of road services.
(AIA) annual road survey. safety at the Royal Society for the As well as providing higher
Lombard award Local authorities across the Prevention of Accidents, said: quality facilities, the agency
Lombard has been named country admitted to receiving “Good road surfaces help drivers hopes it will increase road safety
best business motor only half the subsidies necessary stop more quickly when they have by encouraging drivers to take
finance provider at the to keep their roads in good condi- to brake sharply and reduce the more frequent breaks.
Business Moneyfacts tion. risk of skidding. Roads minister Tom Harris
Awards. It was also highly The AIA found an 11-year “Roads shouldn’t be obstacle said: “We are committed to
commended in the best backlog of local maintenance courses,” he said. providing and encouraging better
leasing and asset finance work, with an existing shortfall of Potholes are blighting UK roads Last year local authorities paid services for road users.
provider categor y. more than £1 billion. out more than £50 million in “By improving facilities provid-
Jim Crick, AIA chairman, said: historically being treated as the compensation to motorists as ing more choice, we want to
Lex deal “Despite some increase in central Cinderella service.” result of vehicle damage and inju- encourage drivers to take breaks
Lex has signed a deal to Government funding over recent Stephen Kelly, head of urban ries caused by potholes. more frequently and cut the
manage the 1,650-vehicle years, it seems that highways access policy at the Freight Trans- Email emma.cooper number of incidents caused by
fleet of housebuilder Taylor maintenance is still suffering from port Association, criticised central @bauerconsumer.co.uk tiredness.”
Wimpey. Lex will also
manage the sale and
leaseback of 700 vehicles
that originally belonged to Fleets help boost sales growth MoD tests
George Wimpey before it
merged with Taylor
Woodrow.
Rises in business and fleet vehicle
registrations contributed to an
March, and 48.3% in 2008 so far.
Business sales account for 7.6%
The performance so far means
that the first quarter overall is
risk levels
overall increase in new car of the total in March and 7% in almost 20,000 units ahead of the The Ministry of Defence is to
Email changes demand during March. 2008. forecast. trial an in-built driver risk assess-
The email addresses for There were 194,575 fleet sales Meanwhile, the private sector The SMMT is to review its ment tool in a project involving
Fleet News staff have and 34,279 business registrations saw a softening of demand, with predictions for the year during around 2,000 drivers.
changed to reflect the during the third month of 2008, registrations down by 1.4% in this month. The test will involve Green-
title’s new owner, Bauer. increases of 2.6% and 1.8% respec- March and 2.4% over the first Economic data shows that Road Technologies’ Safety
From now on, all tively on February’s figures. quarter. unemployment in the UK remains Centre system, a device which
addresses end in The sales represent a rise of However, volumes are never- low and retail sales are still posi- collects information on 120
@bauerconsumer.co.uk 0.8% in fleet registrations in the theless well above expected tive. driving manoeuvres, being fitted
instead of @emap.com. first quarter compared to 2007, levels, according to the Society of However, the forecasts for to a broad cross-section of the
■ See page 29 for new while business sales remain the Motor Manufacturers and Traders gross domestic product growth in MoD’s common user vehicle
contact details. same. (SMMT). Private sales account 2008 still suggests a softening, fleet, which includes cars, mini-
This means that fleet makes up for 49.3% of the total during which may affect new car buses, ambulances and Land
Touareg power 43.1% of the total registrations in March, and 44.9% so far in 2008. demand. Rovers.
Volkswagen’s Touareg is
now available with a more
powerful and efficient diesel
engine. The 3.0 TDI offers EVENTS ROUND-UP
240bhp (up15bhp) yet CO2
emissions fall to 262g/km. Fleet operators will hear how a They will include in-depth director of the Parliamentary
serious accident led to five briefing on the new Corporate Advisory Council for Transport
companies being investigated by Manslaughter Act. Safety (PACTS), will be
the police. He will also present a detailed The event, which is conference chairman.
UK FUEL David Kay, senior investigat- review of how companies need sponsored by Zurich, includes The conference will hear from
PRICES ing officer for Lincolnshire Road
Safety Partnership, will reveal
to introduce drink and drug
policies to ensure that their staff
presentations from legal expert
David Faithful and fleet
13 speakers.
■ For more information, contact
ppl/ppg the full details of the investiga- are safe on the road. operators from companies Maddie Collins on 01733 468171
DIESEL..............................115.8/525
tion at the Risk in Fleet His presentation will be one of ranging from Whitbread, Office or email madaline.collins
SUPER UNLEADED........113.5/516
Conference on April 22 at the a number focused on a range of Depot and British Gas to @bauerconsumer.co.uk
UNLEADED......................107.3/487
FOUR STAR......................109.3/497
National Motorcycle Museum in issues related to risk manage- Wolseley. ■ The website can be found at
LPG......................................55.3/251 Birmingham. ment in fleet operations. Robert Gifford, executive www.riskinfleet.co.uk
4 10.04.08 www.fleetnews.co.uk
New Ibiza breaks cover IN BRIEF
SEAT has whipped the covers off inside is improved over the out-
its new Ibiza supermini. going model, with more rear
The five-door car, hints of legroom and claimed class-
which can be seen in the recent leading boot space.
Bocanegra concept, marks the Power will initially come from
start of a blitz of new SEAT prod- three petrol engines – a 1.2-litre
ucts over the coming months, with 69bhp, an 84bhp 1.4-litre or a Auris additions
including more Ibiza variants, and 1.6-litre with 101bhp. All have Toyota has introduced two
new saloon and estate models. CO2 emissions of less than new grades to its Auris
Designed by ex-Lamborghini 160g/km. hatchback – the SR and the
stylist Luc Donckerwolke, the A range of TDI diesel engines TR. The SR features lowered
Ibiza features a seven-speed DSG will also be introduced. suspension, 17-inch alloys
gearbox, hill hold assist and a The new Ibiza will go on sale in and a rear spoiler. Prices
socket for MP3 players. Space mid-to-late summer. The new Ibiza marks the start of a blitz of SEAT product launches start at £14,495. The TR
offers dual-zone air con-
Focus falls on
ditioning and 16-inch alloys,
danger areas
Petrol sales continue to fall as The number of franchised
more and more British drivers dealer outlets in the UK
switch to diesel. fell in 2007, according to
Sales of diesel in the UK rose new research from Fleet
by 869,000 tonnes – about 4% – to News’ sister title Sewells.
21 million tonnes last year, a jump The number fell to 5,273
of nearly 40% over the past outlets last year,
decade, according to a new BY JULIAN KIRK tial risk of an accident and avoid compared to 5,490 in
report from the Energy Institute. the risk of prosecution.” 2006. For more details,
“This level is 38.7% higher than Tired drivers and unroadworthy He added: “Fleet managers of visit www.sewells.co.uk
a decade ago, illustrating how pool cars are the two latest danger pool cars should find these results
strong the move to diesel has areas to be highlighted by new alarming, as their own vehicles Parfitt role
become,” the report said. research in the week that the could currently be at risk of incur- Vauxhall
Petrol sales have fallen by 17% Corporate Manslaughter Act ring high costs and scrutiny from managing
over the past 10 years. became law. the Health and Safety Executive.” director Bill
Diesel has become the fuel of With risk management now an To combat the issue of tired Parfitt (left)
choice for fleet drivers, thanks to even more central part of a fleet drivers – a major problem as one- has been made
its increased fuel economy, lower manager’s job thanks to the new in-five crashes on major roads are chairman of the company,
carbon emissions and tax bene- law, and 65% of company vehicles caused by tired drivers – the replacing Jonathan
fits. involved in road accidents accord- 20% of drivers don’t recognise Government is launching a Browning who has moved to
The switch to diesel has also ing to RoSPA, two surveys have the signs that they are tired campaign which includes a radio GM as vice-president global
been reflected in France, found that 20% of drivers don’t advertisement, online advertising sales, service and market-
Germany, Italy and Spain. Use of recognise the signs that they are Adrian McCarthy, head of RAC on journey planning websites and ing. Mr Parfitt will maintain
the fuel has been rising steadily driving while tired, and around a vehicle inspections service, said: messaging at service stations. It his existing responsibility
by 2% per year. fifth of pool cars on company “It is clear from our inspections is being targeted primarily at for fleet and CV activities
Swiss analyst Petromatrix has fleets are not roadworthy. that pool cars are often neglected those who drive for work. within GM Europe.
forecast that at the current rate, Research by RAC technicians or badly maintained. ■ For the full lowdown on risk
diesel will account for 80% of on more than 21,370 pool cars “With growing concerns over issues facing fleets, Fleet News is Galaxy delivery
transport fuel sales in the five found that 16% of them were duty of care, especially with the hosting the Risk in Fleet conference The first of 600 Ford
major economies in about 10 unroadworthy. introduction of the Corporate on April 22 at the National Motor- Galaxy MPVs have been
years. Around 8% did not have correct Manslaughter Act, companies cycle Museum in Birmingham. delivered to chauffeur
The number of vehicles on UK fluid levels under the bonnet, 14% should look carefully at whether For more details, log on to www. company Addison Lee.
roads reached an all-time high of had incorrect tyre tread or pres- procedures and policies are in riskinfleet.co.uk The high-spec Galaxy 2.0
33.4 million last year, the Energy sures, and 19% did not have a full place to successfully run a fleet of Email julian.kirk TDCi automatics are set
Institute added. service history. pool cars, and minimise the poten- @bauerconsumer.co.uk to enter ser vice at the
rate of about 60 a month
until the end of the year.
New badge heralds change for Vauxhall The vehicles have been
purchased outright and
are set to cover 100,000
miles each over two-and-
Vauxhall will change its 2003. Designers have the new Vauxhall badge seems range, the first car to get the new a-half-year contracts.
corporate identity zoomed in on the very appropriate. It’s an indication badge. It represents a major shift
this summer when animal’s torso, crop- of a new start for us.” in Vauxhall styling, headed by the Prius order
the old griffin ping out its feet and The latest emblem will be rolled new badge sitting in a redesigned Crewe-based Go Green Car
badge will be lower body to out gradually on all brand commu- grille. It does away with the V- and Van Rental has taken
superseded by a create a more nications, from dealership signage shape that currently distinguishes delivery of eight new Toyota
new roundel which dynamic mascot. to corporate letterheads. The first Vauxhalls from their European Prius models, boosting its
will appear first on Fleet marketing building to be rebranded will, mainland Opel brethren. environmentally-friendly
the company’s Vectra manager Paul Adler appropriately enough, be Griffin “The reason for the change is fleet of vehicles to 12. The
replacement, the Insignia. said: “The new Insignia House, Vauxhall’s UK headquar- to define the new-found confi- company has more than 100
The new logo (above) is a will look so different from the ters in Luton. dence we feel the brand is now low-emission vehicles
modernised version of the griffin Vectra – and there are so many Later this month, Vauxhall will showing,” said GM’s European available.
badge that was last updated in other new products coming – that whisk the covers off the Insignia design boss Mark Adams.
www.fleetnews.co.uk 10.04.08 5
NEWS
Nissan teams
up with FLAG GM commits to IN BRIEF
safety initiative
Fleet Auction Group (FLAG) has
entered into a partnership to
manage a vehicle de-fleeting
centre and remarketing website
for Nissan Finance.
All end-of-finance vehicles In demand
from Nissan Finance will be BY SARAH TOOZE reaction to the new legislation, Land Rover’s new Free-
delivered to FLAG’s central de- though. It felt the aim of Driving lander 2 Commercial will
fleeting centre in the Midlands to GM UK Fleet has become the for Better Business matched its make its debut at the CV
undergo pre-sale preparation. first vehicle manufacturer to sign own driver policies and joining Show in Birmingham this
They will then be uploaded in to up for the Department for Trans- was “the right thing to do”. month. Customer demand
a closed, Nissan dealer-only port’s road safety programme, Mr Howkins added: “We, and led to the carmaker
website. Dealers will have access Driving for Better Business. every other vehicle manufacturer introducing a commercial
to around 150 new vehicles every It joined the programme as a which sells to businesses, should version of the latest
month. business champion and will be do our part in ensuring that busi- Freelander, which will be
There, dealers will have the promoting good practice in work- ness car drivers and their organi- available in S and XS
option to buy the vehicle, or place related road safety as well as sations not only have, but versions. It goes on sale
on hold while reviewing the car’s raising awareness. GM will attend understand, the information asso- this month, priced from
specification. The system also conferences organised by Road- ciated with being safe and legal £20,775.
generates an invoice to enable safe, which is managing the GM UK Fleet director Maurice on UK roads while going about
dealers to take the vehicle into programme, and talking with Howkins: “the right thing to do” their business.” Low carbon move
stock immediately. Once this is other companies about their posi- Adrian Walsh, director of Road- The Department for
done, the vehicle is delivered to tion on road safety. cide with the new Corporate Safe, said: “It is vital that business Transport has appointed
the dealer within 48 hours. The campaign aims to reduce Manslaughter and Corporate leaders shoulder their responsi- Cenex, the UK’s centre
FLAG sales director Guy the number of deaths and injuries Homicide Act coming into force. bilities for ensuring the safety of of excellence for low
Pearce said: “This pioneering occuring on work-related jour- “We want to demonstrate both their staff on the road.” carbon and fuel cell
agreement demonstrates the neys. Currently, more than 150 to our customers and our staff The campaign will run until technologies, to work
innovative approach that we crashes each day involve vehicles just how seriously we are taking mid-2009. For more information, with it in developing the
adopt to remarketing, working being driven for work. As part of this new legislation,” said Maurice including how to become a busi- new Low Carbon Vehicle
with vendors to achieve industry- the campaign, employers are Howkins, director of GM UK ness champion, visit www. Procurement
leading residuals while deliver- encouraged to promote health Fleet. drivingforbetterbusiness.com Programme. The
ing best practice and on-going and safety legislation. GM UK He said GM UK Fleet did not Email sarah.tooze@ programme aims to
traceability.” Fleet signed up on April 6 to coin- become a business champion as a bauerconsumer.co.uk accelerate the introduc-
tion of lower carbon
technologies into the UK
New online BCA expands European operation vehicle market.
Materia choice
rental product BCA is expanding its remarketing
activities in eastern Europe.
Inchcape Fleet Solutions will There will be a new auction site
launch a new online rental for its existing Hungarian opera-
product at the end of the month. tion and two new centres, one
IRental will allow customers to each for Romania and Poland.
place, view and amend vehicle The additional centres in
hire bookings at any time of day Romania and Poland will boost Daihatsu is offering manual
over the internet. BCA’s presence to 26 auction models of its Materia to
The system gives customers halls throughout Europe. Motability customers with
access to more than 130,000 “We’ve just signed off the plans no advanced payment.
vehicles, ranging from city cars for three new European centres,” Anyone on the higher rate
to prestige brands, and commer- confirmed Jon Olsen, chief execu- mobility component of the
cial vehicles to cranes and 26- tive, BCA. “We’re moving our BCA has approved plans for three new European auction centres disability living allowance
tonne trucks. existing Hungarian Gyor centre can use it on a Materia on
Inchcape managing director to Budapest. Romania and Poland would staff the centres. “You need Olsen said BCA was also rolling the Motability scheme.
Terry Bartlett said: “We are will be new operations. The poten- a homegrown management team out a common IT system through- Daihatsu has seen a 100%
launching IRental as a result of tial in these countries is enor- that really understands the local out Europe. “This will be able to increase in Motability sales
listening to the demands of our mous.” market. That’s been a strategy of tell us which cars sell best and this year.
customers, who increasingly Olsen said indigenous experts ours throughout Europe.” where,” he said.
want tailor-made solutions to Special campaign
meet their every business Lombard Vehicle
requirement. Management is launch-
“This system gives real-time
access to our extensive network
EU pushes for new vehicle safety rules ing a special campaign
with Vauxhall to target
of rental vehicles, allowing them The European Union (EU) is sponsored by EU institutions to concluded that its requirements small to medium-sized
to book online with the guaran- pushing ahead with the approval force manufacturers into are not technically feasible. businesses. As well as
tee that their vehicle will be deliv- of a compulsory regulation that making their vehicles less So, the European Commis- offering information
ered within a two-hour will insist cars and vans sold in deadly to pedestrians. Voluntary sion tabled an EU regulation – through the 30 Lombard
turnaround.” Europe have new “brake assist” guidelines were followed by a which automatically applies Business Finance
Inchcape has long-standing systems and also meet detailed 2003 directive on compulsory across the EU – which has now Centres, customers can
partnerships with National Car and tough requirements on safety standards, but despite been approved in principle by also find out details
Rental, Enterprise Rent a Car and frontal protection systems. this being updated two years the European Parliament’s through branches of
Northgate Vehicle Solutions, It is the latest initiative later, an EU assessment has transport committee. NatWest and RBS banks.
among others.
www.fleetnews.co.uk 10.04.08 7
�������� This week’s vehicle market news and information Edited by Julian Kirk
THINKING CAP
Hardworking Martin Ward scours the globe for the week’s insider fleet intelligence
SUNDAY TUESDAY and it does exactly what it is of all worlds. We drove various
Down to SEAT’s factory in A nice local trip in Yorkshire supposed to do. engines and the most impressive
Barcelona to have a look at for a change – over to He says breaking into fleet was the extremely quiet and
some of the first of the new Harrogate to see Paul is not going to be easy, but powerful 2.0 TDI with 170bhp. I
Ibizas to come off the produc- Williams, managing director the majority of customers will spoke to Gerhard Mauter, who
tion line. The five-door version of Koelliker UK – the new want to finance or lease cars, is head of ergonomics and
goes on sale in July, with the importer of Ssangyong. and he is happy to talk to any haptics at Audi AG, and he told
three-door due next February. Paul is best known for his Paul Williams, Keolliker UK MD leasing company and show me that having the right touch,
On close inspection of the previous role at Kia, but he them his three current feel and sound on all compo-
Ibiza, you cannot help but notice now intends to put this other new models coming between models. nents is now paramount.
the huge improvement in Korean manufacturer firmly 2010 and 2014, the future Switches are tested 100,000
quality, especially the interior fit, on the map. He says that the looks bright. WEDNESDAY times, rotation buttons – such as
finish and materials used. The awareness of Ssangyong in Ssangyong is not going to Ibiza was the destination for the those used on radios and
exterior gaps are now much the UK is poor with 99% of advertise in national international launch of the new heaters – 500,000 times, but the
closer and consistent through- people not having heard of newspapers, but will target Audi A4 Avant. We drove it on a MMI control is now rotated and
out the car. SEAT wants to have them. the audience in caravan, variety of roads, including some pressed more than a million
Audi quality, but at lower prices. According to Paul, the agriculture, boating, countr y nice twisty stretches, and the A4 times before it is passed off for
The new car certainly has reason most people go into a pursuit magazines and felt safe and solid in all production, with all of them not
style and, if it is priced right, Ssangyong showroom is shows. Paul admits that the conditions. only working correctly, but
there is no reason why it should because they are lost. But product does not have the The A4 as a saloon is a very sounding and feeling the same
not be on choice lists alongside Paul and his small manage- reputation or image of other stylish car, but as an estate it is after so much use.
the Ford Fiesta, Vauxhall Corsa, ment team want to change competitors, but is two-thirds even better and will continue to
Martin Ward is
Peugeot 207 and Renault Clio. this, and sell up to 3,000 of the price, reliable, be the choice of many fleet CAP’s manufacturer
We drive it next month. vehicles this year. With 20 practical and high quality, drivers as it offers them the best relationships manager
www.fleetnews.co.uk 10.04.08 11
NEW LAUNCH: HONDA ACCORD
14 10.04.08 www.fleetnews.co.uk
ROAD TEST: CITROËN C5 2.0 HDi VTR+
P11D PRICE
■ Mazda6 2.0d
TS2 5dr
■ Volkswagen Passat
2.0 TDI Highline
Bold lines and pleasing interior make C5 stand out from crowd Less than £1,000 separates the Mazda6 £18,255
most expensive from the cheapest, C5 £18,305
and all are very similarly specced. Mondeo £18,705
The Passat is the priciest, but comes Passat £19,215
with leather seats and cruise control upholstery, and only the Volkswagen
as standard. The rest have cloth and Mazda have 17-inch alloys.
SMR COST
Despite having 17-inch wheels and ppm/60k total
hence higher tyre costs, the Passat is Passat 3.27/£1,962
the cheapest to maintain over a fleet Mondeo 3.77/£2,262
C5 3.86/£2,316
life of three years/60,000 miles. The
Mazda6 4.38/£2,628
Volkswagen has variable servicing,
BY PHILL TROMANS armrest? It means you can’t keep while the Mazda and Ford have C5 needs attention every 20,000
www.fleetnews.co.uk 10.04.08 15
SPECIALIST VEHICLES: GM POLICE FLEET PREPARATION
Undercover operation
Anonymous GM factory makes sourcing police vehicles a largely hassle-free task
BY PHILL TROMANS ingly popular among the UK’s GM has based its Special Vehi- pretty much standard, but are Each car is given its own
M
police forces. cles operation at Millbrook since engineered to the customer’s special vehicle identification
illbr ook In an anonymous-looking shed last year, and has just celebrated specifications. The exact options number, in addition to the number
P r o v i n g is a production line of GM vehi- the milestone of 999 vehicles available are agreed by the manu- found on cars bound for more
Ground in cles. They drive in one end, driving out of the production line, facturers beforehand, but police normal fleet or retail lives. It also
Bedfordshire looking like any other car or van. ready for action. forces wanting a high- comes with a list of the various
is one of the But they leave ready to tackle The operation has been so specification engine don’t neces- options due to be installed on it
foremost automotive test centres crime across the country, dramat- successful that work is already sarily want the leather interior by the 17-strong staff at the
in the UK. It is used year-round ically reducing the time and underway to expand the opera- and other luxury extras found on factory.
by manufacturers and other resources historically needed to tion to cope with demand. cars destined for retail or more As the car comes in to the
motoring firms to test new cars bring police cars up to spec. As Dick Ellam, the facility’s conventional fleet customers. production line, panel protectors
and technology before they are the cars are prepared by the manager, explains how the opera- Other changes from standard are installed on the bodywork,
released to the general public. manufacturer, rather than a third tion works. cars include larger capacity and engineers begin to strip out
But amid the environmental party, the car and all its specialist “Cars come to us from various batteries and alternators to cope the interior. They install a special
chambers and heavily-disguised equipment is covered by the factories around Europe and all with the extra power required by wiring loom designed to carry
prototypes, tucked away near the same manufacturer warranty. of them go through this produc- the vast array of electrical equip- electricity to the extra equipment
700-acre site’s entrance is a niche This all adds up to a lot less tion line,” he says. ment that modern police vehicles installed by GM, as well as any
operation that’s proving increas- hassle for police fleet operators. The cars that come in are carry. other specialised kit that individ-
18 10.04.08 www.fleetnews.co.uk
‘
BEHIND THE WHEEL
As a representative of such an
austere publication as Fleet News,
IT TOOK A
it’s very important that I maintain LOT OF SELF-
a certain air of decorum and
professionalism when on official
RESTRAINT
’
business. TO AVOID
Sometimes, however, that’s
easier said than done. When
LETTING OUT
handed the keys to the 999th car MY INNER
off the GM Special Vehicles
production line, it took every ounce
12-YEAR-OLD
of my self-restraint to avoid letting
out my inner 12-year-old. they need to be in complete
Each blue light vehicle is built to control, communicate with fellow
the customer’s specifications, rather officers and not have to put every
than fitting in to the traditional trim ounce of concentration into not
levels. The car I drove is a fairly flying off the road.
basic Vauxhall Vectra, but with a Barely able to stifle a huge grin
2.8-litre V6 turbo under the bonnet. and a few shouts of glee, I was
As well as a siren and a plethora of allowed to hit the “blues and
flashing lights, the high-speed twos. A plethora of buttons on the
A giant tray on the
top of the cars means pursuit vehicle also has sports car’s roof activate all sorts of
all components can be suspension and top of the line VXR lighting options on the car’s light
kept together brakes. It’s a serious bit of kit. bar and behind the grille. I
Fighting the urge to slide over enthusiastically prodded them all,
the bonnet and roar off after any and then punched another button
bad guys that might be roaming to switch on the siren. Nothing
Millbrook Proving Ground, I settled happened initially, but then Carl
THE CUSTOMER’S VIEW for a drive around the Hill Circuit, explained that the siren is
a loop of alpine-style roads used operated by hitting the horn.
Ian Godolphin is head of the Chiltern “Before the operation went issues as to whether they were the by manufacturers to test new cars. Doing so also cycles through the
Transport Consortium, GM Special in-house, we were almost dealing reponsibility of the manufacturer or With 246bhp going through the different siren tones, used on the
Vehicles’ largest customer. The with two separate organisations – one the converter. Things took longer and front wheels, the Vectra has some job to increase awareness of
consortium provides vehicles for to get the cars, the other to get them there was much more administration. serious acceleration, and thanks to drivers in front of the police car
Thames Valley, Bedfordshire, and converted for police use. There wasn’t “Now, we can get the product the uprated suspension it handles that officers are closing in on them
Hertfordshire constabularies, as well a single point of contact. engineered to a high standard with beautifully through the tight at speed.
as the Civil Nuclear Constabulary, “Given that the police need to set the same people that we’re corners of the Hill Circuit. Stamp While out on the circuit, I came
which polices nuclear sites and the standards for the marketplace and purchasing the vehicle from. We can on the brakes in the approach to a across two items of expensive
materials. promote safety, it was always a bit of liaise with a single point of contact bend and the huge discs and six- exotica testing, presumably on
“For us as a customer, the GM a risk for us not having manufacturer and order a complete vehicle with pot calipers wipe off speed with behalf of their manufacturers. Quite
operation removes links from the approval on the final build vehicle. If confidence. It reduces hassle, and the very little effort. But despite some what the drivers of the Porsche 911
supply chain,” he says. there were any problems, there were time from order to delivery.” very impressive performance, the Turbo and Maserati Gran Turismo S
car never feels dramatic in the thought as a police car, lights
slightest. Even when pitching in to flashing and sirens wailing, closed
‘
fitted includes a light bar on the the reflective livery is fitted and vehicles,” he says.
’
roof, which carries all the lighting
PICTURES: Derek Goard
BY SARAH TOOZE City Car Club says business box as their fleets are made up of bays also mean that the cars are vans this year, but car clubs
C
customers have grown from 10% low-emission vehicles. available around the clock and generally offer business users a
ar clubs, which let of its total membership 18 They also encourage custom- there are no reps to meet. A car more limited choice.
members drive months ago to 25% now. This is ers to use public transport by can be booked at short notice. Daily rental companies claim
cars on an hourly expected to increase to 40% having cars parked at train Car clubs also claim to offer their green credentials are
rate, are relatively within the next two years. stations. The idea is for custom- fleet managers big savings. improving. Many offer hybrids
new on the vehicle WhizzGo, another club, already ers to get a train to another city Rather than having to pay for a and as their fleets are around six
rental scene but have already has 45% corporate usage. and then pick up a car from the whole day, a car can be booked months old they use the latest
made an impact in the business So should daily rental compa- station rather than driving the for an hour, with prices starting technology. Europcar and
market. nies be nervous about the rise of entire journey. at about £5. Fuel is included in National now provide CO2 emis-
Streetcar has seen its corpo- car clubs? And what do they For local journeys, a customer the price and there are no deliv- sions information for their vehi-
rate membership increase by offer fleet managers? can walk to a car parked in one of ery charges. For longer book- cles and a large fleet customer
50% in the past three months, the allocated bays in their neigh- ings, car clubs say their rates can make a reservation by emis-
with corporate usage rising by Why join the club? bourhood, which means no one are competitive. For instance, a sions rather than car group.
75% in the same period. Car clubs tick the environmental has to deliver the car. Parking Volkswagen Golf can be booked Car clubs don’t yet rival rental
on a weekly rate of £195 with companies’ network size.
Streetcar. WhizzGo has locations in just 12
ARE CAR CLUBS A THREAT TO DAILY RENTAL? WhizzGo offers value pack- cities and most of Streetcar’s
ages for members who are likely locations are in London. In
No return to base. They’re not good Maybe to drive more than 10 hours a contrast, Lex can deliver a
David Alexander, operations when you need to do one-way trips, Andy Lewis, head of month. Customers can buy £250 vehicle and the customer is free
director, National and a long journey or use different marketing and e-commerce, worth of use, which includes a to return it anywhere in the
Europcar: vehicles. That’s when rental comes Budget Rent-a-Car: 15% discount and double the country. One-way trips are not
“It’s the same effect as low-cost into its own.” “Car clubs are a good innovation mileage allowance. possible with car clubs as the
airlines – they are a perceived threat and we’re keeping a close eye on However, unlike a rental vehicle has to be returned to a
but they actually grow the market. No them. We’re still deciding if it’s a company, a membership fee has parking bay.
Their impact is positive. They Ian Drayton, daily rental sector we want to play in. Budget to be paid. Streetcar’s annual The level of management
highlight the benefits of part-time manager, Lex: was involved in the very first car membership fee of £99 covers information may not be as devel-
car ownership. “Hourly rental is not something our club in the early 1990s in any number of employees. oped with car clubs, and it is not
“Europcar doesn’t need to customers are really asking for. If Edinburgh, but it was ahead of its viable for them to provide extras
respond as we’ve offered hourly you’re in a major city like London or time then. Daily rental’s plus points like handheld sat navs as vehi-
rental for the past seven-and-a- Manchester, car clubs can work but “I think there’s room in the Rental companies have a broader cles are left unattended in
half-years. most of our customers don’t rent for market for car clubs and daily rental; range of vehicles – customers parking bays overnight.
“For fleet managers, car clubs are one or two days, the average is 12 they’re a complementary product to can choose anything from a ■ Would you consider using a car
not sufficiently developed to be a days. We would talk to our suppliers daily rental. small runaround to a van. club or do you use one already?
credible provider. They’re fantastic if lots of customers asked us to do “Logically, I’d say car clubs do Streetcar already provides Email fleetnews@emap.com
for short, local journeys when you hourly rental.” take some business from us.” vans, with City Car Club plan- ■ To find out more, visit www.
ning to add people carriers and carclubs.org.uk
www.fleetnews.co.uk 10.04.08 21
Your jobs, your questions, your chance to get involved Find your
favourite
More UK firms
s
FLEET CV
Nigel Letters – p25
turn to coaching
Trotman
Fleet Institute of Car Fleet
manager Management chairman
Whitbread Roddy Graham responds to
Group comments that company
bosses are reluctant to pay
for fleet manager training.
Describe your fleet BY EMMA COOPER most effective form of in-house
We have 500 mixed badge training. Helpline – p27
cars – BMWs, Audis and A growing number of UK busi- Dr John McGurk, learning,
Volkswagens – most of nesses are using coaching as a training and development adviser
which are on two-year means of training staff and at the CIPD, said: “Coaching is
contracts, and one van. promoting development. not just a popular technique but
More than two fifths of firms an immensely powerful one for
How did you get into the now offer in-house mentoring to supporting personal develop-
fleet industr y? all their workers, with 71% of ment. There is no doubt that What choice is available
I was given the fleet to run companies coaching a selection of coaching is having a significant for fleets wanting cars
following an internal employees, according to the impact both on individual and with emissions below
reorganisation. Chartered Institute of Personnel organisational performance. 130g/km?
and Development (CIPD). “It is a win–win solution to
What advice would you The majority of coaching falls workforce development, offering First car – p29
give to a starter in fleet? to line managers (30%) and HR the scope to help employees
Get out and meet other and training specialists (30%). reach their potential, while
people in the industry as More than half of businesses improving the competitiveness
much as you can, especially (53%) believe coaching conducted and productivity of the business
through organisations like by line managers to be the as a whole.” Coaching is a win-win solution
ACFO. Listen and learn – we
all like to help newcomers. APPOINTMENTS ■ email: fleetnews@bauerconsumer.co.uk Lex Corporate’s Steve
Hornsey recalls his first
Have you ever had a bad
day at work?
Balshaw runs Smith appointed MD at Windsor company vehicle – a Ford
Escort Van with 120,000
Yes, the day I had to
discipline the chief
Toyota Fleet Berkshire-based Windsor Vehicle Leasing has named Philip Smith as
managing director. Reporting to chief executive officer Philip Newton,
miles on the clock.
executive’s chauffeur on my Richard Balshaw has been named he will be responsible for the day-to-day running of the company, as Competition – p29
boss’s behalf, which was an general manager of Toyota Fleet. well as developing Windsor’s long-term business relationships. Kerry Win a place
uncomfortable experience. Replacing Tim Copland, he will Eggins has been made head of HR. on an ICFM
be responsible for the overall foundation
How is the industr y management of Toyota’s UK fleet course for
changing?
It’s becoming increasingly
sales. Mr Balshaw has worked
for Toyota for 14 years. Mr
New rental role for Alexander new entrants,
covering the
complex and we are affected Copland has been made general David Alexander has been appointed operations director at Europcar principles of
by more and more manager of dealer development. and National Car Rental. He will be responsible for a combined network car fleet
legislation, especially of more than 250 Europcar UK Group locations. He has seven years’ management.
concerning health and safety experience in vehicle rental and was previously operations and finance
and environmental issues. director at Europcar.
Job of
What would be your ideal the week
weekend?
A weekend in Florence,
Ogilvie appoints area manager ESSEX COUNTY COUNCIL
staying in the old city and Ogilvie Fleet has appointed Paul Carter as area manager. Reporting to Vehicle leasing manager
not having to queue for any Nick Hardy, he will be responsible for managing and developing the £28,500-£42,000 p24
of the galleries or museums. company’s UK client base. With more than 10 years in fleet finance, Mr
Carter was previously a fleet account manager at Hitachi Fleet.
How was your first day? What is the biggest challenge more than 15 years and still prospects, attending an
SETTLING IN It was great, with lots to take in, you’ve faced so far? enjoy the way changes in exhibition or working with our
new faces to remember and a Constantly working towards legislation and improvements in development team back in the
Jon
Pritchard
new product to learn. developing solutions to solve the technology present new office.
Pre-sales issues facing today’s fleet challenges.
consultant How does your role differ manager. How do you relax at the end
Civica from your job at Fleetplan? What’s your average day? of the day?
My role with Civica has given Do you enjoy working with There is no such thing as an By sharing a few beers with my
me the opportunity to use my the fleet industr y? average day. I could be out friends and family, or going to
experience to advise new clients. Yes. I’ve been in the industry for visiting customers, new watch my team, West Brom.
www.fleetnews.co.uk 10.04.08 23
Recruitment
Call Penny Care: 01733 468375
mobile: 07918 707743
email: penny.care@emap.com
Brighter future
An exciting opportunity has emerged with one of the most recognised brands in the Uk. Having seen a period
A L A S TA I R A M E S
of growth we are looking for new business individuals who are already in the contract hire market or would like
to enter this sector to work with companies in their SME and Mid Market teams. If you are currently in a leasing
organisation, rental or fleet related sales role then this could not be a better company to develop a career with. always
Regional Sales Manager South East/Home Counties
to £47k+ car and 50% bonus and benefits.
Due to ongoing growth this management role is a new position with the requirement to run a team of internal
the right
and field based sales people for a top player in the market. Career opportunies are unrivalled and the suitable
candidate must posesss current or previous fleet industry management experience.
person
Strategic Account Manager North & South
to £45k +ex bonus and benefits.
Contract Hire BDM Home Counties
for the job
to £40k ote £60k + ex benefits package.
Majors Fleet Sales BDM London
to £45k + uncapped bonus and ex benefits.
24 10.04.08 www.fleetnews.co.uk
LETTERS ■ Email: fleetnews@bauerconsumer.co.uk. Please include name, job title, company and address
Interface
Paying our
way already
Fleet training Here’s what
visitors to
our website
have been
���
����
0
58% 42% all these incentives quickly because the Govern-
ment will probably miss that £3 billion a year you
right now to reduce the critical carbon cut-off
point to 115g/km. Which will be interesting for
page. YES NO won’t be paying them, especially if there are a few the thousands of 119g/km drivers.
FREE GIFT Get a letter published in Fleet News and you’ll receive a fantastic
512Mb computer memory stick worth £15 courtesy of fleet soft-
■ Email: fleetnews@bauerconsumer.co.uk or write to: The Editor,
Fleet News, Media House, Lynch Wood, Peterborough PE2 6EA.
Include name, job title, company and address. By writing
ware and occupational road safety specialist Jaama. The stick can to Fleet News you agree to have your details passed on to
be filled with your own documents, presentations and spread- Jaama and may receive offers from or in association with
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www.fleetnews.co.uk 10.04.08 25
Fleet services Call Dee Kennedy: 01733 468275
email: dee.kennedy@emap.com
However diverse
your fleet towing
26 10.04.08 www.fleetnews.co.uk
HELPLINE ■ Do you have a problem with your fleet? Email: fleetnews@emap.com
Interface
LOW EMISSIONS PRIVATE
INSURANCE
Take your pick if you Q When employees are
involved in an accident
in a company vehicle our
FLEET QUALIFICATIONS
STEVE HOOK
The ICFM Scholarship not prepared to allow you time Education and training
Scheme was set up several years off I recommend that you study manager, ICFM
ago to offer financial support to for either the Introductory or ■ For your chance to win a free
members having difficulty in Certificate level qualification via ICFM introductory course, see
gaining sponsorship for distance learning, depending on page 27.
www.fleetnews.co.uk 10.04.08 27
Fleet services Call Dee Kennedy: 01733 468275
email: dee.kennedy@emap.com
Leasing
28 10.04.08 www.fleetnews.co.uk
AND FINALLY... Interface
‘
You couldn’t make it up... There seemed nothing
unusual about this particu-
lar vehicle when it turned up
at the auction for disposal.
CONTACT US
Fleet News, incorporating Company Car, is
’
Adele Barry (on maternity leave)
failed to remove it in one MOTORING WRITER
Phill Tromans 01733 468314
piece – the disc was left in phill.tromans@bauerconsumer.co.uk
tatters, which meant it was FEATURE WRITER
Sarah Tooze 01733 468901
worthless. I took the driver sarah.tooze@bauerconsumer.co.uk
to one side next time I saw REPORTER
Emma Cooper 01733 468309
him. emma.cooper@bauerconsumer.co.uk
CONTRIBUTING WRITERS
Email stories about your drivers Sue Baker, Russell Bray, Kyle Fortune,
to fleetnews@bauerconsumer. Trevor Gelken, Maurice Glover,
John Maslen, Steve Moody, Keith Nuthall
co.uk. All entries published will
remain anonymous. If yours is ADVERTISING
COMMERCIAL DIRECTOR
chosen you’ll receive £10. Ian Warrington 01733 468583
KEY ACCOUNT DIRECTORS
www.fleetnews.co.uk 10.04.08 29
ADVERTISEMENT FEATURE
tgtg
ESP is standard
on all new Ford
Focus models
N
early two-thirds of all standard and it is standard on like this by up to 59%. The
Ford cars sold to UK 99% of Transits, except on All European Commission is pushing
fleets in March were Wheel Drive and petrol models. for ESP to be standard on all
fitted with Electronic UK government research has new cars in Europe by 2012,
Stability Programme (ESP) as found that vehicles equipped but fleet organisations – led by
standard – almost double the with ESP are 25% less likely to be the Association of Car Fleet
average for fleet cars generally. involved in a fatal accident than Operators (ACFO) – want fleets
Overall, only about a third of the those without. to support a recommendation to
top ten sellers in fleet have ESP, According to this research, it make it standard equipment in
according to figures quoted by would mean about 380 fewer advance of that date. Mondeo: “a superb car”
Fleet News. fatal accidents on UK roads ACFO chairman Julie Jenner
Every Focus, C-MAX, Mondeo, each year if all vehicles were said: “Ford is to be commended Mondeo hailed
S-MAX and Galaxy includes ESP fitted with ESP. The research for making ESP a standard part
as part of its standard safety said ESP is especially effective of the comprehensive safety as class leader
package. in helping to prevent accidents package of the majority of all
The new Ford Kuga, which that involve a vehicle skidding or vehicles it sells to fleets. We The new Mondeo has been
goes on sale in the middle of overturning, with the potential would like other manufacturers to described as “a superb car” by Auto
this year, will also feature ESP as to reduce serious accidents follow suit.” Express, which put a Mondeo 2.0
TDCi Titanium and two of its major
30 10.04.08 www.fleetnews.co.uk
ADVERTISEMENT FEATURE
tgtg
ESP is standard
on all new Ford
Focus models
N
early two-thirds of all standard and it is standard on like this by up to 59%. The
Ford cars sold to UK 99% of Transits, except on All European Commission is pushing
fleets in March were Wheel Drive and petrol models. for ESP to be standard on all
fitted with Electronic UK government research has new cars in Europe by 2012,
Stability Programme (ESP) as found that vehicles equipped but fleet organisations – led by
standard – almost double the with ESP are 25% less likely to be the Association of Car Fleet
average for fleet cars generally. involved in a fatal accident than Operators (ACFO) – want fleets
Overall, only about a third of the those without. to support a recommendation to
top ten sellers in fleet have ESP, According to this research, it make it standard equipment in
according to figures quoted by would mean about 380 fewer advance of that date. Mondeo: “a superb car”
Fleet News. fatal accidents on UK roads ACFO chairman Julie Jenner
Every Focus, C-MAX, Mondeo, each year if all vehicles were said: “Ford is to be commended Mondeo hailed
S-MAX and Galaxy includes ESP fitted with ESP. The research for making ESP a standard part
as part of its standard safety said ESP is especially effective of the comprehensive safety as class leader
package. in helping to prevent accidents package of the majority of all
The new Ford Kuga, which that involve a vehicle skidding or vehicles it sells to fleets. We The new Mondeo has been
goes on sale in the middle of overturning, with the potential would like other manufacturers to described as “a superb car” by Auto
this year, will also feature ESP as to reduce serious accidents follow suit.” Express, which put a Mondeo 2.0
TDCi Titanium and two of its major
32 10.04.08 www.fleetnews.co.uk