Академический Документы
Профессиональный Документы
Культура Документы
FleetNews
13.03.08
£2.25
fleetnews.co.uk
I AM
Our champions:
simply the best GM commits
to 2008 event
Vauxhall, Saab, Chevrolet and
Cadillac have all been confirmed as
marques that will be available to
A glittering crowd cheers on this year’s Fleet News Award winners drive at this year’s Company Car in
Action, to be held at Millbrook
BY MARTYN MOORE Proving Ground from June 17-19.
There will be more than 30
The winners of the 20th annual Fleet News models from the firms available
Awards were announced at a gala ceremony after GM UK Fleet signed up to take
at London’s Grosvenor House Hotel on part in one of the world’s biggest
Monday evening. drive-and-decide events.
The Fleet News Awards are regarded by Vauxhall will have its fleet range
those within the industry as the most signifi- and performance VXR models,
cant recognition of their skills and services. while the new Saab 9-3 and
The individuals who received hard-won BioPower models will also be
personal recognition on the night – winners available to test. The Cadillac BLS
of the three fleet manager categories, Plati- will be showing how serious the
num Award and Fleet of the Year – were: brand is about fleet, while the
JUG JOHAL Chevrolet Aveo and Epica will also
Fleet Manager of the Year be tempting fleet buyers.
– sub-100 vehicles There will be chance to put a
Jug, who manages the North Lincolnshire range of GM’s 4x4s through their
and Goole Hospitals NHS Trust fleet, won paces on the event’s off-road
because of his enthusiasm and passion for course. The Vauxhall Antara and
his job. He has achieved significant reduc- Chevrolet Captiva can be driven,
tions in both costs and emissions. while the Hummer H3 will be
MARIE JARROLD making its driving debut at the
Fleet Manager of the Year show.
– 101-400 vehicles The line-up is part of a growing
Marie Jarrold manages BCA’s fleet. She has fleet available to drive at the show,
applied new techniques and technologies to Oh what a night! Celebrating after receiving their awards are: back, from left – Nigel including Honda, which was one of
significantly reduce operating cost and is Trotman, Jug Johal, Gary Black; front – Stewart Whyte and Marie Jarrold the first companies to sign up.
passionate about formal fleet management If you receive Fleet News then it
training. STEWART WHYTE WHITBREAD GROUP means you are already likely to
GARY BLACK Platinum Award Fleet of the Year qualify to attend Company Car in
Fleet Manager of the Year This year, to mark the awards anniversary, Business relationships manager Nigel Action 2008.
– 401-plus vehicles the judges looked back over two decades. Trotman demonstrated a co-ordinated To ensure you have secured your
Gary launched initiatives to direct drivers of One name was always there in the thick of it, commitment to efficiency, safety, the envi- pass into Millbrook, log on to www.
Inspired Gaming’s 1,300-vehicle fleet to the ruffling feathers and arguing for what he ronment and driver satisfaction. companycarinaction.co.uk or call
business’s preferred fuel outlets, manage believes is right. ACFO director Stewart’s ■ Go to www.fleetnews.co.uk for a full list of Lorraine Goodwin on 01733
down emission levels of new cars and deploy, strong opinions, energy and dedication to winners. For further coverage from the night, 468859.
where appropriate, alternative fuel vehicles. the industry made him an obvious winner. see next week’s issue.
IN BRIEF
Combined fleet
Alert issued over RAC under
fire for road
building call
licence renewals
Europcar and National Car
Rental have combined their
fleets, creating a daily rental
fleet of more than 60,000 Following its criticism of the
vehicles, including more than Government’s poor transport
6,000 vans. management strategies, the RAC
BY DANIEL ATTWOOD decade as the UK’s 25 million has itself come under fire from
Kwik-Fit credit licence holders begin the process environmental campaigners for
Kwik-Fit has gained The first motorists to be issued of updating their photos. suggesting more roads need to
PAS80 accreditation from with photocard driving licences Over the next 12 months, be built.
the British Standards 10 years ago have been warned £5.2 million will be paid in fees, The RAC Foundation said in
Institute. In addition, the that they need to apply for updated which are used just to cover costs, its latest report that Government
company’s headquarters licences or risk £1,000 fines. says the DVLA. “Subject to public indecision, poor management
and centres have again Hundreds of thousands of Photocard licences need to be consultation and agreement by and transport departments that
been accredited with renewal notices will be sent out updated every 10 years parliament, fees are balanced lack long-term vision have set
ISO9001, the BSI quality by the Driver and Vehicle Licens- across all transactions to meet back the development of UK
management standard ing Agency (DVLA) over the However, he stressed that operating costs.” roads.
which Kwik-Fit has had in coming weeks as the first photo- although the photograph may be Fleets carrying out regular The RAC warns that Britain is
place since1992. cards, which were issued from out of date, the licence holder is licence checks have been assured facing serious economic and
July 1998, become out of date. still entitled to drive. This means, that these will highlight if a photo- financial problems in future years
Cfc seminars While the driving licences will contrary to many reports, motor- card is coming up for renewal. if a coherent long-term plan is
Details of a series of fleet still be valid, failure to send the ists will be able to continue to “This will be clear both from the not put in place.
seminars, to take place at the photo licence, the paper counter- drive legally even if they fail to licence and any check of the “Badly planned, poorly config-
Commercial Vehicle Show part and a new photo, along with a update their photocard. record,” said the spokesman. ured, piecemeal road building
2008, have been announced £17.50 fee, will leave the driver UK licences are valid under The licences were introduced programmes should be a feature
by cfc solutions. The open to prosecution. most circumstances until the to comply with an EC Directive of our country’s past,” said Sheila
seminars will take place at “Drivers are required by law to driver reaches 70 years of age. which required that a photograph Rainger, acting director of the
the company’s stand at the ensure their photocard driving It will come as a surprise to of the driver be included on all RAC Foundation.
NEC from April 15 to 17. licence is updated every 10 years,” many that they must renew their UK driving licences from July “To avoid roads to ruin we
Email sales@cfcsolutions. warned a DVLA spokesman. licence. 2001. need to learn from mistakes, and
co.uk for further details. “This is to ensure that the photo- But it will also annoy many that By March 2000, the DVLA had develop stronger planning frame-
graph is of true likeness. A fine of they have to pay £17.50. This stopped issuing paper licences works and more powerful deliv-
Lex training £1,000 may be imposed on failure means the DVLA will take in altogether. ery organisations with a clear
Lex has teamed up with to surrender a licence.” £437.5 million in rolling fees every daniel.attwood@emap.com duty to develop and manage the
the Manchester College of strategic road network.”
2 13.03.08 www.fleetnews.co.uk
Nexus bought
in £11m deal Local road tolls IN BRIEF
Brakes assist
add to burden
Nexus Vehicle Management has Food distributor Brakes has
been acquired by ISIS Equity outsourced its accident
Partners in an £11 million management logistics to
management buy-out/manage- Sopp & Sopp. Brakes
ment buy-in. operates more than 1,500
The new business will be led commercial vehicles and
by Neil McCrossan, a former BY STEVE MOODY dropped, at least for the time will use Sopp & Sopp to
National Car Rental senior execu- being. But the Government has assist with accident
tive. John Ellis will continue as The Government’s raft of yet to commit to scrapping the management, end of lease
operations director. Nexus congestion-reducing plans will idea altogether and authorities returns, disposal of old
already works with several daily increase the administrative are still being encouraged to vehicles and re-branding of
rental providers as well as burden on fleet managers as they experiment with charges locally.” acquired vehicles.
contract hire and leasing compa- deal with employee claims for Also announced were schemes
nies and end user organisations. local road tolls. for road tolls on designated lanes Autosafe move
The company pioneered the The news comes as the Govern- of motorways and use of the hard Autosafe, the nationwide
IRIS system, which brings ment finally confirmed it was shoulder during congested franchise network of
together more than 40 rental dropping plans for a national road- periods. The Government claims more than 420 indepen-
suppliers with corporate users to pricing network, as exclusively that the first six months of the full dent garages, has
automate the daily rental process revealed by Fleet News last year AA president Edmund King M42 hard shoulder trial saw switched its call centre
in a paperless environment. (September 27). average journey times fall by function to All Fleet
Mr McCrossan said the Now transport secretary Ruth coupled with investment in public more than a quarter. Ser vices to help expand
funding provided by the multi- Kelly has revealed that further transport, could help them cut Edmund King, the AA’s presi- into the fleet market. It
million pound buyout will enable funding will be offered to towns congestion. The extra funding I’m dent, said: “We welcome the is hoped the move will
Nexus to grow. He added: “Nexus and cities to develop local announcing shows the Govern- Government’s retreat from enable Autosafe garages
is ideally poised for growth. In congestion-charging schemes, as ment’s commitment to funding national road pricing and would to operate more effi-
IRIS we have a unique market- well as workplace charging. these schemes over the longer support the tolling of extra capac- ciently and minimise the
making portal, bringing together With the London congestion term and I hope that more local ity lanes where they offer a downtime of vehicles.
users and suppliers of vehicle charge already causing fleets authorities will bring forward premium service and a choice for
rental.” headaches through registrations, proposals for consideration.” motorists. Ocado order
Negotiations on behalf of ISIS non-payments, fines and mistakes, Matt Goodman, policy repre- “We are pleased that at last the Online grocery retailer
Equity were led by Andrew the spectre of other cities running sentative for the Forum of Private Government has plans to tackle Ocado has awarded an
Garside, who added: “We are their own systems could cause Business said: “The nationwide congestion. Controlled use of the exclusive supply deal to
attracted to the fleet manage- huge amounts of extra work. road charging plans, which hard-shoulder at peak periods at Lombard Vehicle Manage-
ment sector as quality service Ms Kelly said: “Local authori- amount to financial penalties for congestion hot-spots will improve ment. LVM will supply 90
providers earn loyal customers ties are already considering trading in or delivering to certain journey reliability.” liveried Mercedes-Benz
who are keen to outsource their whether local road pricing, areas, appear to have been fleetnews@emap.com Sprinter vans with Paneltex
fleet management requirements. bodies on a five-year cycle
Nexus provides a platform for by the end of June.
the new management to grow a
larger business in the sector.”
Campaign targets unsafe loads
Blue favoured A new campaign has been
launched to encourage fleet
Following news that white has managers to ensure vehicle
overtaken silver as the most loads are properly secured. LVM’s Rob Hazzard (left)
popular global new car colour, it Every year in the UK, 4,000 hands keys over to Stuart
has been found that blue is the successful prosecutions for Skingsley, from Ocado
favourite colour in the UK unsafe loads are brought against
second-hand market. drivers and operators. Vrs partnership
BCA analysed the colour Police investigating crashes Skoda has partnered
spread of more than 125,000 in Britain in 2006 recorded with vrs, which is part of
vehicles last year from a range of overloaded or poorly-loaded the Manheim Group, to
sources. Once sorted into general vehicle trailers as a contributing provide remarketing of
colour groups, blue was the most factor in 15 fatal crashes and 360 its used cars. Stephanie
popular colour at 23.4%, just crashes in which someone was Benton, from Skoda
above silver at 23.3%. injured. In an attempt to reduce Used Cars, said: “The
Red, black and white followed these numbers, a free six-page partnership ensures that
in that order. The most unpopu- information booklet is now Unsafe loads contribute to a high number of crashes every year retailers have access to
lar were orange (0.32%), beige being made available to fleet the right car at the right
(0.53%) and mauve (0.55%). managers. It also contains an informa- “All fleet managers need to be price, in the right place
“While colour is a critical factor The booklet explains the tion sheet that can be copied for aware of the dangers and carry and at the right time.”
for new car buyers, our research dangers of unsafe loads, and the drivers, which gives advice on out risk assessments for new
shows it doesn’t rate nearly as legal responsibilities of safe loading. The booklet has vehicles, carefully choose load- Renault switch
highly with used car buyers companies to ensure loads are been produced by the Fleet restraining equipment and train CBS Outdoor, in partner-
when it comes to making a safely secured. It includes an Safety Forum, a division of and educate drivers on load ship with its fleet manage-
purchase decision,” said BCA’s overview of a variety of Brake, in partnership with safety policy and procedure.” ment supplier Fleet
UK operations director, Simon restraining equipment devices, Modul-System. For a free copy of the booklet, Alliance, has switched a
Henstock. “BCA’s annual used and best practice case studies of “Overloaded or poorly-loaded email your name, job title, substantial proportion of its
car market report shows that companies who demonstrate vehicles cost lives,” said Chris company name, phone number fleet from Ford to Renault,
when motorists chose their last risk assessment and training in Frost, Fleet Safety Forum and address to admin@brake. taking delivery of 72 new
used car, price was the most relation to safe loading. officer at Brake. org.uk or call 01484 559909. Renault vans.
important factor (54%).”
www.fleetnews.co.uk 13.03.08 3
NEWS
Regional
Rising fuel cost
providing Yorkshire
Ambulance Ser vice with
leads to thefts
deal. The Vauxhall
Zafiras are fitted with
The role of transport in unlock- radios, medical equip-
ing the economic growth poten- ment, liver y and beacon
tial in the east of England is to be lights. They will be
examined in a new study. delivered before new
The East of England Develop- BY DANIEL ATTWOOD repair costs, which involved And the problem is not confined performance targets are
ment Agency (EEDA) has replacing the damaged tanks. to the Oxford area. introduced in April.
commissioned Steer Davies Police are warning fleets to be on Nobody has been arrested for A Southampton-based LCV
Gleave (SDG) to report on the their guard against fuel thieves the thefts, which Oxfordshire driver was reportedly targeted
economic costs of congestion on after a spate of incidents in which police blamed on “organised twice.
the region’s road and rail vehicles’ fuel tanks were drilled criminals” who knew what they His van suffered £1,000 of
networks, identify priorities for and emptied. were doing. damage as a result of thieves drill-
the region and recommend trans- The increase in fuel theft from “While we can’t directly link ing through the diesel tank and
port solutions. stationary vehicles is being the crimes to the rise in fuel draining it.
Cambridgeshire, which falls blamed on the record price of prices, it is likely that there is a The incidence of drilling
within the region, is one of only petrol and diesel, which both now link,” DC Clare Routledge, of directly into plastic tanks is a
two authorities to apply for cost well in excess of the UK Oxford police, said. direct response to the widespread ING’s Steve Laycock (left)
money from the Government’s average of £1.05 a litre. “Our advice to fleets is to be on use of anti-siphoning devices and hands the keys to a rapid
Transport Initiative Fund to This means an average family the look-out for suspicious behav- the growth in the use of plastic response vehicle to Mick
explore congestion solutions, estate can contain £80 of fuel iour, always ensure your vehicles rather than metal tanks. Farmer, from Yorkshire
including road tolling. when its tank is full. are parked in well lit areas, and, if It is estimated that 85% of new Ambulance Service
The study will lay out the Last month 20 cars parked possible, with the fuel tank facing vehicles in Europe now have
benefits of additional investment overnight in Oxfordshire were away from the street.” plastic fuel tanks. Green Virgin
in the transport systems. targeted by thieves, who drilled Oxford has seen a marked These tanks are cheaper, safer Virgin Atlantic has said it
The results, when published in into their plastic tanks to steal the increase in fuel thefts from parked and lighter than the metal tanks will use Chevrolet Equinox
the summer, will be used to fuel. vehicles. they replace, although the rise in hydrogen fuel cell vehicles
inform the regional economic In addition to the lost fuel, Already this year, there have fuel thefts may force manufactur- for its complimentary
strategy so EEDA and its part- which is untraceable and in high been almost twice as many ers to rethink their positioning ground transfer service for
ners in the east of England can demand, the owners also had to reported thefts than for the whole and accessibility. upper class passengers for
manage growth. pay an estimated £400 per car in of 2007. daniel.attwood@emap.com planes landing at Los
Angeles International
Airport.
www.fleetnews.co.uk 13.03.08 5
NEWS
Fleet managers and other transport professionals are being asked for
their views on whether car manufacturers should be forced to fit
intelligent transport systems and drivers made to use them.
work together
The European Commission has launched a public consultation on
the issue and wants comments by March 26. Brussels is looking at
how to encourage the use of technology such as emergency braking
systems, speed alerts, emergency alerts, adaptive cruise control, lane
control systems, electronic tolling and collision avoidance systems.
In a memorandum, it said: “Intelligent transport systems contribute
to a safe, efficient, sustainable and seamless transport of goods and
BY DANIEL ATTWOOD providing cleaner, safer environ- people. However, it looks like acceptance and market penetration of
ments,” said transport minister such novel applications and services is low.”
England and Ireland have entered Rosie Winterton. The commission wants to know which technologies are believed to
into a new partnership to promote “I think that the communities be best suited to improve road safety and transport efficiency, and
sustainable transport in cities in involved can benefit greatly from which legal weapons – compulsory rules or voluntary guidelines –
both countries. the network and help share best “should best be used to speed up market penetration”.
The new Civitas UK and Ireland practice with similar towns and More information can be found on the commission’s website –
Network, which is part of an EU cities across Europe.” www.europa.eu
initiative aiming to bring cleaner The minister pointed out that
and more efficient transport to the scheme, which includes
cities, will see the local authori-
ties in Preston, Norwich,
walking and cycling projects as
well as work towards developing
Pan-Europe deals sealed
Winchester and Bristol in cleaner fuel and more efficient Masterlease has secured 12 full-service leasing deals in Europe to be
England, and Cork in Ireland, Cities will work towards cleaner vehicles, complements the UK’s implemented over the next two years. Most will see Masterlease
work together with help from the and more efficient transport own sustainable travel towns managing and delivering fleets on a pan-European basis.
UK and Irish Departments for initiative where measures, includ- The success means Masterlease will be managing some 15,000 new
Transport. members are aiming to provide ing personalised travel planning, vehicles across Europe over the next two and a half years.
Civitas – City-Vitality-Sustain- transport that’s safe, affordable have helped change the travel “As a smaller player in this market, we can offer customers
ability – involves 36 cities across and comfortable. They appreciate habits of thousands of people in something that our larger competitors cannot – individual attention
Europe taking part in the the need to meet rising demand Peterborough, Darlington and and a fleet specifically tailored to the needs of each country,” said
scheme. for travel and support economic Worcester. Emmanuel Roche, director of international sales at Masterlease.
“Across Europe, Civitas growth while at the same time daniel.attwood@emap.com “We don’t try and implement a one-size-fits-all standard solution
across all territories. Instead, we work with teams in each country to
ensure we are mindful of cultural sensitivities and local needs.”
Last year Masterlease made its first entry into the Scandinavian
Tell us your lost van stories market, launching in Norway and Denmark, and expanding the
company’s global footprint to 17 countries.
www.fleetnews.co.uk 13.03.08 7
�������� This week’s vehicle market news and information Edited by Julian Kirk
THINKING CAP
Hardworking Martin Ward scours the globe for the week’s insider fleet intelligence
MONDAY WEDNESDAY we get the right sound and Tooling has to be exact and
I’ve been looking back through Discovered a new word today the right touch from all the precise from all suppliers for all
my note book at scribblings I’ve – a word that is apparently parts in their vehicles. If components. He has quality
taken recently, and there seems used quite extensively within something doesn’t do the meetings every day at 7.30am
to be one common theme – the the walls of manufacturers’ right job it has to be where any issues are discussed,
Chinese are coming. secret corridors, but a word changed, so the human and a variety of components are
Those manufacturers who I have never heard before. sensor y part of our brain inspected by him personally. If
have traditionally been at the Nor, it appears, have most likes what it sees and feels. Schmitt – wants Audi quality they are not to his standard, the
lower end of the market, selling other people in the industr y. When you get back into component supplier is
cars that have not had the It’s a word that has got past your car, check its haptics – and a look around some of the summoned to the factory at
quality we have come to expect, the security guards from does the handbrake, door new parts of its Spanish factory. 6.30am the following day.
have all raised their game and research and development handle, heater controls and Mr Schmitt is more than SEAT showed us its R&D
are now producing vehicles of a departments and may now heated rear window switch passionate about quality – he centre and prototype depart-
much higher quality – with fit, be introduced into our world. make you happy, or do they lives and breathes it. He told me ments, which were state of the
finish, technology and style also This word is ‘haptics’. ‘clunk’ and look, feel and that he wants SEAT quality to art. If Mr. Schmitt continues on
much improved, but with What does it mean? It means sound cheap? Haptics – the match Audi, and having spent 15 his crusade to get SEAT up to
increased prices, they are no ‘the touch, feel and sound’ of new word we should start years at Audi, he should know Audi quality levels then the
longer bargain basement. a component. Ever y switch, using, now that we under- what he is talking about. Spanish manufacturer could see
They say that they have had control, handle and door stand what it means. He says that the materials are a rise in its worldwide fortune,
to improve, as they feel that close has to have the right the same, the robots that build providing it produces some
Chinese car manufacturers will haptics – touch, feel and THURSDAY the cars are the same, and they stylish, sporty cars.
replace that end of the market sound. Over to Barcelona to the SEAT use the same tolerances, so
Martin Ward is
and they don’t seem to want to Ever y manufacturer plant for a presentation by Erich there is no reason why the two CAP’s manufacturer
compete with them. spends a fortune on ensuring Schmitt – president of SEAT SA, brands should be different. relationships manager
www.fleetnews.co.uk 13.03.08 11
GENEVA SHOW
Volkswagen
Fleet stars o
A host of core fleet models were unveiled at Geneva, with
with the new Honda Accord, Citroën C5 and Volkswagen
Ford
Volkswagen’s Scirocco will be priced from around £20,000
12 13.03.08 www.fleetnews.co.uk
of the show
Ford’s striking Fiesta supermini leading the way, along
Renault
Vauxhall Citroën
www.fleetnews.co.uk 13.03.08 13
GENEVA SHOW
BMW/MINI
Green issues top BMW agenda
BMW’s stand at Geneva was Worldwide, BMW will sell panels which produce energy
dominated by Efficient- 700,000 cars in 2008 equipped and also pre-heats the diesel,
Dynamics, with a spokesman with EfficientDynamics, with 21 allowing for more efficient
claiming it has to work even models now emitting 140g/km running from start-up.
harder to get the message about of CO2 or less. ■ MINI unveiled its new tuned
its emissions-reducing technol- Alongside the X6, which will John Cooper Works model,
ogy across to fleets. go on sale in the spring costing which will be factory-built and
Surrounded on all sides by around £1,500 to £2,000 more on sale in the summer.
examples of the Efficient- than the equivalent-engined X5, With engine modifications
Dynamics-equipped cars from was a concept X5 which delivers that deliver 211bhp and 0-62mph
the 1 Series to 6 Series was the 43.5mpg on the combined cycle in 6.5 seconds, and engine,
new X6 sports activity coupe, and CO2 emissions of 172g/km, brakes, suspension settings and
which it is claimed offers drivers yet produces 204bhp. transmission adapted from the
X5 concept unmatched levels of handling in Showcasing the next steps in MINI Challenge racing car, the
(above) is the SUV sector. EfficientDynamics, the Vision John Cooper Works model will
powered
But emissions was the key EfficientDynamics X5 has mild cost £20,500 for the hatchback
by a 2.0-
litre diesel theme, with a spokesman for the ActiveHybrid technology and £21,700 for the Clubman.
engine with firm saying it will be promoting combined with a twin- There is also a full range of
an electric the technology more widely than turbocharged four-cylinder bodystyling pieces available, as
motor. M3 ever to fleet managers to ensure 2.0-litre diesel engine, mated to well as Dynamic Traction
Cabriolet
the benefits are clearly known an eight-speed automatic Control for the first time on a
(right) made
its debut and understood. gearbox with roof-mounted solar MINI.
Toyota
Mitsubishi
Geneva was very much the calm Mitsubishi was celebrating the vehicle, and it is good to see
before the storm for Toyota. announcement of strong that effort rewarded by the
Although it revealed the new iQ residual values for its new UK’s experts.”
city car and Urban Cruiser small Lancer saloon, with CAP The firm also unveiled the
SUV, both cars do not go on sale predicted three-year/60,000- Prototype-S, a hatchback
until 2009, when the firm will mile RVs of around 37%. Lancer that will go on sale
launch 18 new products in 12 Jim Tyrrell, Mitsubishi UK later in the year in both
months, including the new Prius managing director, said: “For a standard and 240bhp Ralliart
hybrid and Avensis. four-door saloon in the UK forms.
The firm also claimed it market to be so close behind a Sitting alongside the saloon,
expects to be selling 100,000 Toyota’s Urban Cruiser arrives in the UK next year key competitor such as the the hatch has been designed
hybrids a year by 2010 across Honda Civic five-door is a very specifically for the tastes of
both Lexus and Toyota – compact dimensions and a high The iQ is designed to take on pleasing result for us. The European buyers and is
doubling 2007’s tally of 49,000 seating position. Toyota is the Smart fortwo, but offers designers and engineers have intended to compete the
units, in itself up 36% on 2006. confident that it will be able to three rather than two seats. With worked really hard on this Volkswagen Golf GTI.
Less than four metres long, offer models with emissions of low weight and a choice of two
the Urban Cruiser is expected to less than 140g/km of CO2, while petrol and one diesel engines, Mitsubishi’s
take over from the discontinued still fitting five adults plus the firm expects CO2 emissions Prototype-S
three door RAV4 in offering luggage in comfort. to start at around 100g/km. will become
the new
Lancer
Peugeot
hatchback in
the UK later
this year
16 13.03.08 www.fleetnews.co.uk
GENEVA SHOW
20 13.03.08 www.fleetnews.co.uk
Mercedes-Benz
Mercedes-Benz turns blue
While the rest of the world is Simon Oldfield, sales director with Mild Hybrid stop-and-start
going green, Mercedes-Benz is at Mercedes-Benz UK, said: technology.
going blue. “This will be a broad approach to Simon Oldfield, who is also
Not to be confused with all our cars in the future. Smart’s UK sales director, said:
Volkswagen’s BlueMotion – “We don’t want a standalone “The new fortwo has sold very
used on the greenest variant of model that’s green while the rest well in fleet as well as retail.
each model – BlueEfficiency is of the range isn’t. If it makes There will be an 8% fuel saving
the name used to describe the sense we will bring it in and it with the Mild Hybrid, which is
innovations put into the C-Class will be on everything.” good news for businesses.”
range, which could then be Also on display was the new Meanwhile, decisions are
rolled out across all Mercedes- CLC sports coupé, out in the UK being made over the possibility
Benz products. The combined in the summer. Events in the of introducing the diesel version
technologies reduce fuel north of England and the of the fortwo sold in mainland
CLC coupé consumption by as much as 12%. Midlands are planned to let fleet Europe to the UK. If the go-
(above) made A demonstration C200 CDI managers and company car ahead is given, a trial sale of left-
its debut boasted reductions to drag drivers try the CLC as the hand-drive versions could begin
at Geneva
alongside coefficient, weight and rolling launch approaches. later this year. Although all
a facelifted resistance and a lightweight ■ With no new products fortwos emit less than 120g/km
version of windscreen. A gearshift display imminent, Smart is concentrat- of CO2 – the magic figure that
Mercedes- tells the driver when to shift, and ing on refining its existing puts vehicles in the lowest band
Benz’s the power steering requires less offering. From September this of benefit-in-kind tax – the diesel
evergreen SL
(right) energy to operate. year, all new Smarts will come version emits just 88g/km.
Cadillac
Fiat/Alfa Romeo
The American carmaker’s latest
assault on the UK market A house-sized 500 dominated
continues in July, when the the Fiat stand, but it wasn’t just
right-hand drive CTS will arrive. the MINI rival that grabbed
Cadillac hopes the car will visitors’ attention.
provide an alternative to those The Fiorino will hit UK
looking at the likes of BMW and shores at the end of this year,
Mercedes-Benz for their next and continues the growing
company car. trend among manufacturers of
“This is a major statement for bringing out vans that can Alfa Romeo’s 8C Spider
Cadillac,” a company spokesman double as passenger vehicles.
said. Slightly cheaper than the Multijet with either 105 or
“This is new generation stuff. Doblo, the Fiorino was 120bhp and capable of 60mpg
We call it our sea-change car.” displayed in MPV form but will was on display, and will be
A CTS Coupé concept was also Cadillac’s CTS Coupé concept will be a production reality in 2010 also be available without rear available in the UK from April.
on show, which will form the seats as a van. ■ Alfa Romeo’s flagship 8C
basis of a production model due would be small, but promises appearance in Switzerland, and There was a substantial Spider stole the limelight.
in 2010. driving dynamics to rival BMW. will eventually become the new green presence at Fiat, with The 159 and Brera both have
The Cadillac spokesman said The Provoq concept car BRX, which will also come in two concept cars bearing the styling and performance
the numbers coming to the UK unveiled in Detroit also made an right-hand-drive form to the UK. Aria name – a 500 and a Panda. tweaks for 2008, and the firm
The Stop & Start technology was also showing its Electronic
contained in the concept will be Q2 system, a differential
Audi
available on the production 500 designed to help with traction
from October. and stability that will become
A new Bravo engine, the 1.6 standard across the range.
www.fleetnews.co.uk 13.03.08 21
GENEVA SHOW
Skoda Kia
Skoda will be targeting contract hire business with the new Superb Kia’s Soul Searcher (above) and Soul Burner (left) concepts
Skoda’s new flagship car, the Skoda’s David Ovended, the Two concepts took pride of “We don’t want to pigeonhole name suggests, a more
Superb, was unveiled at Geneva. UK head of operations, said the place on the Kia stand, the most it until it’s in the marketplace,” economical version of Kia’s
Designed to take on the likes new model should ensure a 50% obvious being a trio of cars the spokesman said. current hatchback, and the
of Renault’s Laguna and Ford’s growth in sales of the Superb known as Soul. “Although it’s a B-segment technology within the concept
Mondeo, the Superb features compared to the outgoing A Kia spokesman said the car car, modern lifestyles give all will make it into production.
class-leading rear legroom and version, which sold almost 3,000 was designed to be a different sorts of possibilities. It will be a The innovations include a
an innovative boot known as the a year. vehicle for different people that car that will fit into your stop and go system, low rolling
Twindoor. The boot can be “It’s a very attractive car for want different things. It takes lifestyle rather than making resistance and underfloor
opened like a traditional saloon, the fleet sector and it’s a key the concept of customisation some kind of lifestyle statement aerodynamic improvements, as
or with the rear windscreen like market, particularly in leasing seen in the MINI and the Fiat itself.” well as high ratio gears.
a hatchback. and contract hire,” he said. 500 and aims to take it further, A production version of the When used on the three-door
A range of engines will be “Superb will be an important with huge amounts of different Soul will be on sale at the pro_cee’d, the technology
available, including a 170bhp addition to the fleet mix. It says paint, trim and accessory beginning of next year. reduces CO2 emissions to just
2.0-litre diesel which is expected something about the brand combinations available. The eco_cee’d is, as the 104g/km.
to be a fleet favourite. overall. It’s our halo product.”
Nissan Saab Hyundai
28 13.03.08 www.fleetnews.co.uk
Above this sits the Evo X,
which has already sold out of the
current allocation. This rally-
BEHIND THE WHEEL
bred car will make up a huge 20% On the road it is the diesel, which
of all UK Lancer sales – or 1,250 pumps out 140bhp and 228lb-ft
Evos from a total allocation for torque, that wins over the rather tame
the whole of Europe of 3,000 1.8-litre petrol.
units annually. The diesel is noisier but the
Mitsubishi’s entry-level Evo X, engine’s ability to punch its way up to
the five-speed manual FQ-300, is motorway speeds makes the petrol
priced at £27,499, which is alternative feel unresponsive and
cheaper than the outgoing strained. cars, although they intervene too
model. The ride is on the hard side, but quickly in the Evo when it is tackling
CAP residual figures are not jarring. On the track, all of the high-speed track cornering. It can all,
which, for the UK market, pumps estate version – Mitsubishi strong – 37% for the four-door – models react as expected. Stability of course, be turned off.
out 300, 330 or 360bhp depending predicts 20% of sales will be into which is higher than the Mazda3, and grip are plentiful, and when the The full four-door range comes
on your wallet. fleet. Subaru Impreza or Focus. limits are approached, there’s lots of with a ridiculous rear spoiler that
The diesel, which Mr Bradley While information is still Mitsubishi’s service plan easily controlled understeer on the does little except hamper vision –
predicts will make up 50% of the patchy, Mr Bradley confirmed to should also appeal to fleets. For front-wheel drive cars and four-wheel Mitsubishi clearly believes the Evo’s
5,000 Lancer sales he hopes for in Fleet News that the Japanese the cost of a first service, the drift on the Evo. The stability and halo effect means drivers want a
the first full year, is the engine of manufacturer has brought following three years’ services traction systems on the higher spec spoiler on the boot lid of a 1.8-litre
choice. forward the development of its are free. This applies across the models are well set-up for the road petrol saloon.
Carbon dioxide emissions from own diesel engines by 12 months. range, even to the Evo X.
the 1.8-litre petrol place it in VED This means there will be a smaller,
band E (F for the CVT auto
model), while the diesel sits in
cleaner diesel-powered Lancer in
showrooms by 2010. FACT FILE VERDICT
band D. Pricing, which Mitsubishi Model: 1.5 1.8 2.0Di-D 2.0 FQ-300 The new Lancer is a massive
Fleets, especially police forces, benchmarked against the Max power (bhp/rpm): 110/n/a 145/6,000 140/4,000 300/6,500 leap forward. The Evo X will
are already showing an interest in Mazda3, is aggressive. Max torque (lb-ft/rpm): n/a 131/4,250 228/1,750 300/3,500 always have a cult following,
the four-door version. When it arrives, the five-door Max speed (mph): n/a 127 129 155 but now the full line-up has
But it will not be until Septem- manual 1.5-litre will kick the 0-62mph (secs): 11.6 9.8 9.6 4.7 something to offer. Fleets
ber that we will see any signifi- range off at £12,499. The diesel Fuel consumption (mpg): 44.1 36.6 44.8 27.4 CO2 interested in strong residuals,
cant increase in Mitsubishi will begin at £15,499 in the emissions (g/km): 168 183 165 246 Japanese reliability, competitive
On sale: Now – four-door, Evolution X;
corporate sales. medium spec GS2 version and pricing and something that does
September – five-door, RalliArt
When the two-model range is top the range at £18,499 for the not have a blue oval at the front
Prices (OTR): £12,499–£37,999
in showrooms – there will be no GS4. should consider it.
I M
through contract hire? end of contract costs
’ve heard contract hire is an y fleet’s end of contract
efficient fleet funding method. Is and early termination
this true, and if so what can I expect charges seem high. What
from a service point of view? can I do to lower them?
I A
tʼs no surprise that the majority of ll leasing companies have
fleets now use contract hire, as standards of condition they
it removes a lot of the stress and expect at defleeting time.
administration of fleet operation, and If you are returning cars with much
often proves financially advantageous. higher mileage then agreed, or in
Importantly, the leasing company takes unreasonable condition, they will
the residual value risk on your vehicles, charge accordingly.
so you donʼt have to worry about disposal Strong anticipated residual If you find it difficult to predict
headaches. values should keep leasing mileages, you could try pooling: in
Contract hire also removes vehicles costs down for the all-new this case the leasing company would
from your company’s balance sheet. Honda Accord
take an average across the fleet, so
As all company cars depreciate, this cars with low mileage offset those
takes away the problem of having a that have travelled further. A good
Tendering for a fleet supply deal need not be the daunting task it might at first seem
W
depreciating asset ‘on the books’. leasing company should be able to
As contract hire is an outsourced hat is the best way to set and are they members of the BVRLA? they offer, such as accident and risk help predict your mileages and adjust
service, the management element of out a tender for my fleet Find out if you will have the services management. your contract terms if needs be.
operating the fleet is simpler; it removes and what should I be of a dedicated account manager, and One way of finding out if they are You need to be vigilant on vehicle
much of the expense, logistics and looking for in the successful bid? what succession planning is in place really interested in meeting your needs condition. Make drivers aware of
O
administration in vehicle procurement if they leave. Workforce stability and is to ask for some rental quotes, and what is required at hand-back time,
and delivery. Because of the economies ne way is to go for the service is absolutely essential to a then change the criteria. A keen supplier and perhaps include a clause in the
of scale a leasing company may benefit company offering the lowest strong working relationship. will meet these demands quickly. driverʼs contract that they contribute
from, this could help keep your monthly quote, but in the long run Set out service level agreements Talk to other fleet managers who to the cost of any reconditioning
rentals down. you should be looking for a supplier and key performance indicators on use the same supplier as the flashiest necessary at defleeting time.
Almost all contract hire deals include offering a well-rounded package. delivery times and servicing work, presentation doesnʼt necessarily An industry guide to acceptable
service and maintenance costs in the When setting out a bid for tender, and find out how they intend to mean a strong operation. Through the return standards is produced by the
monthly charge, so the burden of running there are a number of demands over meet and measure them. Also, ask Association of Car Fleet Operators BVRLA at www.bvrla.co.uk.
that side of the fleet should be taken care and above the price the successful what IT capability they have and at www.acfo.org you can speak to
Produced in association
of for you too, and at lower prices than bidder must meet. For a start, do they how their systems will interact with colleagues who have experience of
with Honda Corporate
you might be able to negotiate. offer a wide range of funding options, yours and what additional services many leasing firms. Sales. Tel: 01494 480515
www.fleetnews.co.uk 13.03.08 29
ROAD TEST: AUDI A4 2.0 TDI SE
P11D PRICE
■ Mercedes-Benz
C200 CDI SE
■ Volvo
S60 2.4 D S
Bigger and better to drive, but can it match the 3 Series? Four cars which are very evenly S60 £22,180
matched on price, but the Volvo 318d £23,595
leads the way with 163bhp, A4 £23,775
compared to 143bhp for the Audi C200 £23,892
and BMW and 136bhp for the the Audi offering climate control and
C-Class. All are well equipped, with rear parking sensors as standard.
SMR COST
With variable service intervals, the ppm/60k total
BMW and Mercedes-Benz eke out a 318d 3.53/£2,118
small advantage. The Volvo is on a C200 3.74/£2,244
S60 3.78/£2,268
par with them with its fixed 18,000-
A4 4.57/£2,742
mile service intervals. The Audi is
BY PHILL TROMANS why some rival manufacturers are most expensive, costing one pence to needing attention at some point
www.fleetnews.co.uk 13.03.08 31
SPECIAL FEATURE: 30TH ANNIVERSARY
I am A look back at
the changing
30! face of fleet
As Fleet News celebrates its 30th birthday, let’s look
at how the industry has evolved since the first issue
BY STEVE MOODY Fleet News was born out of
T
what many people see as the
he year is birth of the fleet industry, when
1978. Margaret Jim Callaghan’s pay freeze in
Thatcher has yet the 1970s inspired firms to offer
FleetNews
to wield her cars as a substitute for wages.
handbag across In fact, companies supplying
the British political, industrial cars to employees had been
and social landscape, a strike- around for decades, evidenced
ridden British Leyland is hoping by the foundation of the British
that the Austin Princess will Vehicle Rental and Leasing
challenge the best-selling Ford Association in 1967.
Cortina, Angela Rippon pres- Ford dominated the car vinyl was about the best that ling running costs, and indeed was selling where, and for what,
ents a new programme called market with its Essex-built could be expected. the first issue of Fleet News and getting the cars to market.
Top Gear and nobody can quite Cortina, which sold 139,204 cars The fleet market was also reflects this. But like the two lead Editorial in Fleet News dedi-
believe that Olivia Newton John in 1978, and Escort, which much smaller, totalling around characters from television show cated a lot of column inches
got into those trousers in the racked up 114,415 units. The 500,000 new cars a year – about Life on Mars, who are both out to towards examining used prices,
year’s hit film Grease. third best-seller – the Morris 15-20% of overall sales – rather catch criminals but with hugely trends and results from auctions.
And, of course, Fleet News is Marina – managed more than than the 50%-plus of today. varying methods, the fleet A fleet manager today has less
launched, the brainchild of two 30,000 fewer registrations than It was also very different for manager of 30 years ago needed need to concern themselves with
brothers, Bill and Ross Jackson, the Escort. fleet managers, and its change a very different approach to actual used prices, and has more
following a conversation with an For these cars, and for the reflects the way British society today. often than not come from an
accountant who was saddled lucky company car driver, a itself has shifted away from grimy The DCI Gene Hunt approach administration or accountancy
with trying to run his company’s 1.6-litre engine managing 60bhp, industry to shiny corporations. of the 1970s was hands-on, and background.
‘
fleet with no expertise. 30mpg and some fetching brown For the fleet manager of 1978, the same could be said of the With the majority of cars
’
Fleet News provided very differ- 1978 fleet manager – hopefully contract hired, that risk and
ent information on very similar without the flying fists workplace administration is dealt with by
THE CONCEPT OF subjects. and sexism – rather than the the leasing company.
WHOLELIFE COSTS WAS High on any list of important
issues for fleet managers now are
more cerebral Sam Tyler
approach of 2008.
A knowledge of used prices is
helpful in ensuring you’re going
ALMOST UNHEARD OF financing vehicles and control- For example, most fleet manag- to be getting competitive rental
ers, many of whom had been rates from a supplier, but rarely
engineers, bought and sold their are they as crucial to day to day
own cars, which meant having fleet management life as in 1978.
industry contacts at both points This more cerebral approach
of supply and disposal, an under- to the running of a car can be
standing of the market and what seen in the fact that the concept
of wholelife costs was almost
unheard of, with digital storage
and communication way off.
Instead, economic analysis was
less of a decisive factor in fleet
purchase, with emotive issues of
what the boss wanted as a car,
and what you could get hold of, a
major influence.
Indeed, in 1978 the then-editor
of Fleet News Don Penny
suggested the idea of a table of
costs for cars, but ran into prob-
lems getting the project off the
In 1978 – the year in which Fleet News was ground because it would have
launched – the Ford Cortina was the best- required a full time group of
selling car, with 139,204 registrations continued on page 34
▲
32 13.03.08 www.fleetnews.co.uk
When Fleet News arrived in March 1978 it went to some lengths to explain what it was and who it was for. It’s interesting to note that the very first front page announced it was
for managing directors and chief executives. A front page comment, speaking directly to heads of companies, reminded them that the fleet operation was their responsibility. A
cartoon rams the message home. Thirty years later many fleet managers are still trying to get through to senior executives and win the support of the board. Has Fleet News
failed to get its message across, or is some senior management extraordinarily slow on the uptake?
www.fleetnews.co.uk 13.03.08 33
SPECIAL FEATURE: 30TH ANNIVERSARY
continued from page 32 cost £3,423 new, while the price of people, rather than car
▲
people calculating the figures. of a gallon of four star was 82p. management.
Fleet departments often didn’t But everybody knows the In 1978, a fleet manager was
have calculators and computers price of living is massively differ- mainly concerned with the state
were non-existent. ent to 30 years ago. of the metal and keeping it chug-
To lease a Ford Cortina 1600L The essential difference ging along. For a fleet manager
from Dial Contracts would cost between the job of fleet manager, now, the key focus is the person
£16.38 a week for a 20,000 miles- seen through the pages of Fleet inside it. Risk management was
‘
a-year contract. The best-selling News, now and then is in the a non-existent subject on the
fleet car, the Cortina 1600 GL, amount of time spent on issues pages of Fleet News and only
’
started to become an issue in
1983, with the advent of the law
RISK MANAGEMENT WAS A requiring all drivers to wear a
NON-EXISTENT SUBJECT ON seatbelt. Odd, when you
consider that having an accident
THE PAGES OF FLEET NEWS in a Cortina or similar metal box
For more information and details of our 3 Day Test Drive Programme call 0870 010 0651*
Official Government Environmental Data. Fuel consumption figures mpg (litres/100km) and CO2 emissions (g/km). BLS Saloon - Urban 34.9 (8.1), Extra Urban
metallic paint at extra cost (£500). Prices are correct at time of going to print and are subject to change without notice. Not to be used in conjunction with any other offer. Offers may be varied or withdrawn at any time. *3 Day Test Drive vehicles
Bank Holidays. Calls may be monitored or recorded for training purposes.
from the 1970s was more likely
to put you in a wooden box.
Now, most of a fleet manager’s
time is spent ensuring their
drivers are safe and that they are
served with everything neces-
sary from the company to
comply with duty of care. Policy.
Strategy. Compliance.
Then there’s the latest subject
unheard of to the fleet manager
of 1978 – environmental impact.
A fleet manager of the 1970s
would assume carbon footprint
was a new prog rock band.
Life on Mars indeed.
Deputy Prime Minister John Prescott brought some humour to this Ever the fleet managers’ champion, this front page from 2002 tackles
front page from 1998, squeezed into a Honda concept car that he the two groups responsible for most fleet managers’ headaches – the
went on to crash. “Two Jags” continued to loom large in the paper government and the drivers of their own fleets.
until 2007. The Fleet News website, formerly known as Fleet By now the fleet industry had developed into a formidable lobby.
NewsNet, had been launched in 1996 and the address (confusingly Both the fleet operators’ association ACFO and the British Vehicle
www.automotive.co.uk) sat under the masthead. That year’s Fleet Rental and Leasing Association (BVRLA) were calling on the new
Motor Show had its own radio station, Fleet FM. In many ways this transport secretary Alistair Darling to be honest, transparent and
was the forerunner of our modern-day internet podcasts. More than prevent the introduction of the London congestion charge.
10,000 people attended the four-day event at Donington Park. Drivers weren’t checking their oil. Plus ça change ...
57.6 (4.9), Combined 46.3 (6.1) CO2 164g/km BLS Wagon - Urban 34 (8.3), Extra Urban 55.4 (5.1), Combined 44.8 (6.3) CO2 167g/km. Models illustrated include
are subject to availability and terms and conditions apply. Please refer to the 3 Day Test Drive voucher for details. Programme is for 25+ fleets and is available for Mainland UK only. Phone lines are open from 8.00am-6.00pm Monday-Friday excluding
INDUSTRY INSIGHT
TONY
All in One has made a rapid entry into the FN50, but its managing director has set his sights higher
“Don’t get me wrong. We planned to be there, but not brokers. The company also has a dedicated van
necessarily in our first nine months. It’s a significant website, Van Leasing Direct.
milestone.” In particular, it’s the sales team that Tony sees as
Start-ups need to be ambitious. They also need All in One’s key differentiator.
financial stability. However, All in One has the backing “A sales manager will ‘own’ the relationship with a
of the UK Car Group, the largest independent used customer,” explains Tony. “Our remuneration policy
car retailer in Britain. allows the manager to invest in that relationship. It’s
A family-run business since 1951, the UK Car Group this superior customer service that larger contract
trades as Carcraft, selling 50,000 used vehicles a year. hire companies often struggle with.
And this, reckons Tony, is a key to All in One’s “It’s a difficult market and it’s not easy competing
offering to fleet managers. “We have a cradle to grave against the larger brands. So the proposition has to be
approach,” he says. compelling just to get through the door. But once
“We buy new, operate and maintain the vehicles in- there, customers realise our guys know what they’re
life, and finally remarket them through our own chan- talking about. We’re a family-owned business – those
nels. It means we cut out the disposal costs, which values permeate throughout the entire company.”
gives us a considerable advantage.” Williams says the company is currently writing
BY RALPH MORTON It’s certainly a very different proposition. Most of between 150 and 200 contracts a month.
J
the large leasing companies are gravitating towards But All in One won’t stop there, according to
on Walden would probably need a pair of auction houses to dispose of their cars and have Williams, who plans to put the company in the FN50
binoculars. Even then, the boss of the ditched owned used car outlets in favour of the top 30 with a fleet of at least 30,000.
UK’s number one contract hire company services offered by BCA and Manheim. So should – “We want to be a meaningful supplier in the contract
might wonder if he was looking through and can – fleet managers trust such a minnow of the and lease management industry,” he says.
the wrong end of his glasses from the top FN50 to deliver in the face of such giants? It seems Jon Walden won’t require those binoculars
of the Lex tower. “I think the fact that our holding company is family- for too much longer. If all goes to plan, All in One will
Far, far down below, near the bottom of the FN50 owned and has been in the automotive business for 55 loom rather larger in the FN50.
chart, is All in One Leasing. Who, you might ask? years suggests a continuity of intent sadly lacking in
It’s a name that made quite an entrance. Now at 47 some competitors,” comes the robust response.
in the FN50, following an impressive debut at 50 in the “Because we own our used car outlets we can be
hall of fame last year, All in One only commenced bold on residual values. Our leasing rate benchmarks
trading at the beginning of 2006. against Insight data (www.derwentdata.com) show
Of course, the company has been assisted up the we’re on the right side of value for any customer.
ladder by the volume of contract hire company “We have a suite of products for the small and
mergers in the leasing industry. As other names have medium enterprise market as well as the mid-sector
disappeared from the leasing landscape, so smaller 100 to 500-vehicle market that includes driver licence
players have been sucked up the league table. checking, online reporting and accident management.
But to appear, blinking into the glare of the FN50 We also have the flexibility to rewrite contracts to
spotlight in its first year, provided some indication of reflect changed mileage parameters and national
the company’s progress. It now has some 300 custom- agreements on labour rates.”
ers and a fleet of 1,500 vehicles. The company has six regional sales managers for
“Reaching the FN50 came as a pleasant surprise,” bigger fleets; a direct telesales team for small busi-
says Tony Williams, All in One managing director. nesses after-value propositions; and a network of
36 13.03.08 www.fleetnews.co.uk
A BRIEF
HISTORY
With a head office base in Rochdale,
Lancashire, All in One Leasing was
launched in early 2006 as the contract
hire and vehicle funding subsidiary of UK
Car Group. The holding company has a
strong automotive background. Trading
as Carcraft, which was established in
1951, it is now the UK’s leading group of
independent used car hypermarkets,
selling 50,000 used cars a year.
WILLIAMS’
WAY
Tony began working in 1984 at
Chartered Trust’s leasing division ACL
before moving to Masterhire, Vauxhall’s
leasing division, in 1988. There, Tony’s
first task was to put into place the
foundations of the company which saw it
grow into the FN50’s top 10. With the
integration of Masterhire and Interleasing
(now Masterlease) Tony headed off to the
European operation director’s post at
Dent Wizard (2002). He joined LeasePlan
in 2004, before helping set up All in One
Leasing at the end of 2005.
CUSTOMER
COUNTERPOINT
Car Crash Line is a vehicle hire company ALL IN ONE’S
that specialises in accident management
claims, providing both insurance and
TOP 10 CARS
trade replacement vehicles. 1. Vauxhall Corsa
The company has 6,000 vehicles on its 2. Volkswagen Golf
fleet which are all financed by non-risk 3. Volkswagen Touran
methods – either contract hire or 4. Volvo S40
manufacturer buy-back. Car Crash Line 5. Ford Mondeo
has 10% of its fleet with All in One 6. Volkswagen Passat
Leasing. 7. BMW 3-Series
Car Crash Line fleet director Adrian 8. SEAT Leon
Hayter said: “We have a very specialist 9. Renault Clio
funding requirement, because we only 10. Vauxhall Astra
want to hold our vehicles for 12 months.
The traditional leasing companies are
only interested in two to four-year leases.
All in One was able to take a very
proactive view on this sort of funding ‘WE’RE A FAMILY-OWNED
because it has the backing of Carcraft.
“The used car supermarkets provide a BUSINESS – THOSE VALUES
ready market for these cars when they
come back at the end of the lease PERMEATE THROUGHOUT
period.”
THE WHOLE COMPANY’
www.fleetnews.co.uk 13.03.08 37
CAREER DEVELOPMENT: NETWORKING
T
you start, who do you turn to? It’s as taking a diploma with the Insti-
he fleet industry is imperative to have a network of tute of Car Fleet Management
undergoing constant contacts on hand.” (ICFM). As part of the institute’s
change. Managers Debbie Floyde, fleet manager fast-track learning scheme candi-
have to keep up to at Bauer Automotive, agrees. dates work together in small
date with legislation “I don’t think there’s anything groups and are encouraged to
and consider a wide range of better than getting out there and network during their modules.
issues – risk management, duty networking to improve your fleet “Networking is critically
of care, costs and going green, to knowledge,” she says. “Speaking important which is why we
name just a few. And there is no to others is the best way to get continually mix up the groups as
‘one size fits all’ solution in fleet. advice on best practice.” part of our training programme,”
If you’re new to fleet, the indus- If you’re not sure whether to says ICFM director of education
try can appear complex, limitless brave a large industry conference and training James Langley.
and downright scary. Experi- straightaway then ACFO regional Alan Miles believes manufac-
enced operators know that the meetings can provide a gentler turer launches and hospitality
best way to get started and introduction to fleet. events offer a more relaxed start-
develop your fleet expertise is to “ACFO meetings are relaxed ing point for networking, rather
build up a network of colleagues and informal and will give you than formal presentations.
and industry contacts and to get more confidence at larger events,” “Manufacturers’ driving days
involved in the fleet community, says Alan Miles, fleet manager for or events such as Company Car
but even that first step can seem the Royal National Institute for in Action are a good way to meet
rather daunting. the Blind. managers and suppliers. They’re
“A fleet manager or fleet opera- “They’re one of the best relaxed events where you all get
tor’s role really can be a very ongoing ways to network. You’re involved,” he says.
lonely one, especially if you’re the not under pressure to actively These kind of events are also
only person in your organisation participate but managers have easier on the company purse, as
that has that job,” says Julie that common background.” Debbie Floyde points out:
Jenner, chairman of the fleet Managers will find networking “Smaller fleet managers might
operators’ association ACFO. opportunities if they choose to go find it hard to get the funding to
go out to industry events. In that
case take advantage of manufac-
turer launches and hospitality.”
‘
If you do want to jump straight
’
in and head off to a large indus-
try event then you need to know
which one to choose. YOU SHOULD NEVER BE
“Pick an event like the Fleet
News Risk in Fleet conference
AFRAID TO SPEAK TO OTHER
that covers a range of issues, MANAGERS
rather than a more specialised
one,” advises Julie Jenner. It’s also advisable to consider “There will be somebody there
And the cardinal rule, when the conference topics before you with a fleet similar to yours who
faced with a room full of unknown arrive and think of a game plan is happy to share their knowl-
suits, is to just get talking. and who you would like to speak edge,” says Nigel Trotman, fleet
“If you’re new to fleet or to during the day. manager for Whitbread.
haven’t been to many events you “The first thing I do at an event “It’s just a case of trying to
should never be afraid to speak is grab a delegate list and scout start up a conversation – “How
to other managers. It is scary if people out,” says James Langley. big is your fleet?” is always a
you’re at a large event and don’t But if you are still unsure then good question to break the ice.
know anyone, but we’re all in the try talking to the event organis- He also suggests new manag-
same industry. Most managers ers and see if they can put you in ers look for events with question
are happy to help,” says Debbie the direction of fleet managers and answer sessions, to get your
Floyde. who can introduce you around. queries answered quickly and to
get your face known.
“Break-out sessions, like those
NETWORKING TIPS at the FN50, are good. Every-
body’s on the same level and
■ Join a fleet organisation such as ACFO or the ICFM. you’re encouraged to participate
■ Take advantage of manufacturer and supplier hospitality. – if you speak out, people will talk
■ Pick a diverse conference that is relevant to you. to you more.
■ If you’re nervous, talk to the organisers. “Don’t be afraid to talk to
■ Don’t be afraid to introduce yourself and start asking questions. others – we all want everybody
else to succeed.”
www.fleetnews.co.uk 13.03.08 39
Recruitment Call Daniel Bragg: 01733 468271
email: daniel.bragg@emap.com
Brighter future
New Business Manager Fleet/Rental, Berkshire £35k + Benefits
Maintenance Controller Fleet, Surrey £25k
Business Development Mgr Fleet, Surrey £55k
Fleet Account Manager Fleet, Berkshire £30k
01235 536440
To apply for the above vacancies or to have a confidential conversation regarding your recruitment needs email your current
www.steele-dixon.co.uk CV to jeremy@steele-dixon.co.uk or call 01235 536440.
These are just a few of the many opportunities within the leasing and finance
industry. Please call for more information.
A L A S TA I R A M E S
always
the right
person
for the job
40 13.03.08 www.fleetnews.co.uk
Your views, your queries, your chance to get involved Find your
favourite
Businesses neglect
s
FLEET CV
Jane Letters – p43
employee checks
Edgworth-
Lane A reader has welcomed the
Transport call for traffic wardens to
manager show discretion over fines,
Mitie Pest but feels the penalty system
Control is in need of change.
Describe your fleet. BY EMMA COOPER Under the 2006 Asylum and Helplines – p45
We have 100 vehicles – Nationality Act, companies could
15 cars and 85 vans, all Many businesses are not doing face a £10,000 fine for every illegal
purchased outright. enough to verify the legality of worker they employ.
their employees, placing compa- Employers and managers
What advice would you nies at risk of fines and legal should carry out regular docu-
give to someone starting action, according to a new study. ment checks to avoid falling foul
in the fleet industr y? A joint survey by BusinessZone. of the legislation.
Listen and learn as much as co.uk and HRZone.co.uk found Laura Mitchell, of Clarion Many of our drivers are
you can from colleagues and that 34% of small businesses have Solicitors, said: “It is a real on the road for most of
others within the industry no procedures in place to check concern that such a high propor- the day. What should I
and be prepared to change whether employees are eligible to tion of businesses do not have a include in a guide about
some of your working habits. work in the UK. consistent policy in place to verify coping with fatigue?
Large organisations with dedi- the legality of their workers,
What is your greatest cated HR departments are also particularly given the conse- First car – p47
challenge at work? overlooking legal status, with 37% quences of non-compliance.
Keeping everything up to delaying their checks until after a “Employers who fail to check
date and ensuring we get the candidate has accepted a job the legality of their workers do so A high number of firms do not
best from our vehicle offer. at their own risk.” carry out staff legality checks
technicians.
How was your first day? What challenges have you What are you working on at will be looking for ways of
SETTLING IN Great – everyone was very faced so far? the moment? running more efficiently the
friendly and welcoming. Although I have worked in If I told you, I think I’d have to same or smaller levels of
Sarah
Brading
HR in the IT arena for many shoot you. . . business – perhaps with the help
Human How does your new role var y years, one of my challenges of some specialist automotive
resources from your last job? has been to immerse myself How is the fleet industr y software.
manager People are the same wherever in – and gain greater knowledge changing?
epyx you work. However, epyx has a and understanding of – the I believe that with the economy What item could you not live
very enlightened attitude to the fleet industry. I’m definitely showing signs of beginning to without?
activities that I carry out. learning. become increasingly tight, fleets My car, of course.
www.fleetnews.co.uk 13.03.08 41
Recruitment Call Daniel Bragg: 01733 468271 email: daniel.bragg@emap.com
A more individual approach A more individual approach
BDM – Finance, Large Ticket- M4 Corridor Please contact us to set an exploratory meeting
£30k Basic + OTE + Bank Benefits
Something quite different - the ideal candidate will have a full understanding mail to info@nicholasrecruitment.co.uk
of asset finance products including contract hire and ideally daily rental
vehicles. Working from a home base but with National support to provide
www.nicholasrecruitment.co.uk
funding for major fleets. As a well established Bank brand, our client can
TEL:01889 591554
offer successful people, real career growth opportunities.
Enquiries@Nicholasrecruitment.co.uk
Nicholas Recruitment Ltd Nicholas BA Ltd
For a confidential discussion ask for Derek Webb on TEL:01889 591554 Doveleys Manor Park Wilmot House
For on line application and more vacancies go to Denstone St James Court
www.nicholasrecruitment.co.uk ST14 5BZ Derby DE1 1BT
DRIVE OR
PROVIDE? Whether you are a potential visitor or exhibitor
Company Car In Action will work for you...
FREE GIFT Get a letter published in Fleet News and you’ll receive a fantastic
512Mb computer memory stick worth £15 courtesy of fleet soft-
■ E-mail: fleetnews@emap.com or write to: The Editor, Fleet News,
Media House, Lynch Wood, Peterborough PE2 6EA. Please
include name, job title, company and address. By writing
ware and occupational road safety specialist Jaama. The stick can to Fleet News you agree to have your details passed on to
be filled with your own documents, presentations and spread- Jaama and may receive offers from or in association with
sheets for easy movement between computers and locations. Bauer Consumer Media unless you state otherwise.
www.fleetnews.co.uk 13.03.08 43
Fleet services Call Dee Kennedy: 01733 468275
email: dee.kennedy@emap.com
Software
Please mention
FleetNews
Hands-Free Car Kits,In-Car Phone Mounts
Audio Integration Leads and much,much,more! when calling or
Tel:01423 340066 www.co-star.co.uk
e-mailing
Vehicle Management
Driver Training
Drive your fleet forward with
Looking to
expert engineering services 0870 400 7573 introduce a
www.fleet-technique.co.uk systematic
approach to
Driver Training road risk
management
and safer
It’s your legal responsibility… RoSPA Driver and Fleet Solutions
From risk assessment tools to driver training
driving
Insurance Towbars
However diverse
your fleet towing
requirements, we have
the largest range of
towbars in Europe.
Flange-ball, swan-neck
fixed bar, and a range of
fully automatic detachables,
including the new
BrinkMatic Advance and
a new range of retractable
towing systems.
44 13.03.08 www.fleetnews.co.uk
HELPLINE ■ Do you have a problem with your fleet? Email: fleetnews@emap.com
Interface
DRUG TESTING CAR
SUZANNE TIFFANY
update of those drivers prepared
to share cars and from which
locations may assist your efforts.
keys at considerable cost but theft of keys is covered while likely to know the identity of the Insurance officer,
our insurance company not in or on the insured vehicle. garaging address of the vehicle. Devon & Somerset Fire & DEBBIE FLOYDE
won’t pay for this as they say However, there may be a With regard to the household Rescue Service Fleet manager,
Bauer Automotive
DRIVER FATIGUE
Q Many of our drivers are
on the road for most of
the day. I know fatigue and
fatigue, rather than when
motorists actaully fell asleep at
the wheel.
to 10 hours in any one day
■ not drink any alcohol before or
during the trip
tiredness are both factors in Its experts urge drivers and ■ drink lots of water
driver safety and want to their passengers to look out for ■ share the driving where
supply more information to symptoms of fatigue, including: possible
drivers to help spot the signs ■ frequent yawning ■ take a break at least every two
before it’s too late. ■ heavy or sore eyes hours
I’m planning to produce a ■ slow reactions ■ stop in a safe place and take a
guide on our company ■ daydreaming or inability to 15-minute powernap at the first
intranet site – what should I fully concentrate signs of fatigue.
include in it? ■ driving speed creeping up or More local objective sources of
down information on fatigue, and
www.fleetnews.co.uk 13.03.08 45
Fleet services Call Dee Kennedy: 01733 468275
email: dee.kennedy@emap.com
Leasing
46 13.03.08 www.fleetnews.co.uk
AND FINALLY... Interface
‘
You couldn’t make it up... One of our drivers was
having an affair and used to
park his big Mercedes-Benz
Sprinter van outside the
CONTACT US
Fleet News, incorporating Company Car, is
Real-life stories about your fleet’s dimwit drivers same house every day when
published by Bauer Automotive, Media
House, Lynch Wood, Peterborough PE2
he should have been at 6EA. Phone 01733 468000. Fax 01733
468296. Email fleetnews@emap.com
work.
The owner of the house EDITORIAL
EDITOR
complained it was always Martyn Moore 01733 468024
there from 9am to 11am martyn.moore@emap.com
and it was blocking his view DEPUTY EDITOR
Julian Kirk 01733 468308
when he tried to get his car julian.kirk@emap.com
’
out of the drive. NEWS EDITOR
Daniel Attwood 01733 468294
Our vans are covered in daniel.attwood@emap.com
the company name, logos SECTION EDITOR
Adele Barry
and telephone number. This (currently on maternity leave)
made me laugh at the time MOTORING WRITER
and still does – discretion is Phill Tromans 01733 468314
phill.tromans@emap.com
definitely not that driver’s REPORTER
middle name. Emma Cooper 01733 468309
emma.cooper@emap.com
SUPPLEMENTS EDITOR/EVENTS
John Maslen 01733 468307
Email stories about your drivers john.maslen@emap.com
to fleetnews@emap.com CONTRIBUTING EDITOR
Steve Moody
All entries published will steve.moody@emap.com
remain anonymous. If yours is
ADVERTISING
chosen you’ll receive £10. COMMERCIAL DIRECTOR
Ian Warrington 01733 468583
EVENTS
Leanne Patterson 01733 468332
NEWS QUIZ TELESALES MANAGER
Penny Care 01733 468375
RECRUITMENT EXECUTIVE
The lock is quick and easy to through the gap left by the zip. Last week’s winner of a Road PUBLISHING
BRAKE SPEED CONFERENCE use by attaching one end to the More information can be Angel sat-nav system was MANAGING DIRECTOR
Ed Kenyon 01733 468862
May 14, Royal College of anchor point in the car boot found at www.avenquest.co.uk Jessica Lloyd, of Dorset Police. ed.kenyon@emap.com
Physicians, Regents Park, London. and the other to the security MANAGING DIRECTOR’S PA
Vicky Meadows 01733 468319
www.brake.org.uk slot on the computer (usually vicky.meadows@emap.com
Send your answers, with your job title and address, by email* to fleetnews@emap.com with
located on the back or side of ‘News Quiz’ in the subject line. The closing date is 5pm on Friday (tomorrow), when a winner GROUP MANAGING DIRECTOR
ACFO REGIONAL MEETINGS the laptop). will be chosen at random from the correct entries. *By supplying your email address you are Rob Munro-Hall
happy to receive offers via email from Fleet News. We will not pass your information on to
For details visit the fleet operators’ The laptop can also remain other parts of Bauer Publishing Group and/or third parties. SUBSCRIPTION RATES:
association website www.acfo.org protected in its case, with the £99 UK (two years £168, three years
£238), £149 Europe and Eire (two
years £253, three years £358). Call
01733 468659 for special offers
I had the car for about three It was all right but it doesn’t AWARDS may be reproduced without the permission of
the publisher. You can purchase words or
months while waiting for my
car of choice, a Vauxhall
stick in my mind now – it was
OK on the open road but round
SPECIAL pictures for your own publications. Phone
01733 465982 or email syndication@emap.
Cavalier, to arrive. the houses the wide wheels All the pictures com. Fleet News will not accept responsibility
for unsolicited material. Member of the Audit
It was a red “boy racer” car, and sticky tyres were a night- from the night Bureau of Circulation
mare.
I much preferred the new
Your business
COMPETITION needs Fleet News
Cavalier which followed. BUDGET 2008: and a subscription
NIGEL TROTMAN Analysis of what it Win a Navman sat-nav is great value.
Fleet manager, means to fleets unit worth £130 Call 01733 468659
Whitbread Group or email: caroline.brown@emap.com
www.fleetnews.co.uk 13.03.08 47
ADVERTISEMENT FEATURE
F
leet customers are who prioritise low emissions technology, coupled with a clever
showing that they want performance in their purchasing combination of individual, fuel-
to pursue the decision. saving measures.
low-CO2 route on The first Ford ECOnetic The first model, the Focus
vehicle purchases wherever models launched in 2008 use ECOnetic, uses the 109PS 1.6-litre
possible. a combination of the latest Duratorq engine, which delivers
The Ford Fleet Business Centre common-rail diesel powertrains an average fuel consumption of
has recorded a large number of together with other carefully- 65.6mpg. This corresponds to a
expressions of interest from fleet selected features engineered conventional powertrain best-in-
customers in the 115g/km Focus to reduce CO2 emissions to the class CO2 emission performance The five-door Ford Fiesta is as
ECOnetic model now on sale. absolute minimum, including of only 115g/km. stunning as the three-door model
It is one of 28 current Ford improved aerodynamics, tyres The Ford ECOnetic vehicle
models which will be exempt with a lower rolling resistance and portfolio also now includes a Five-door Fiesta
from the London Congestion a new, low viscosity transmission Mondeo ECOnetic with 125PS
unveiled at Geneva
Charge from October, when cars oil. 1.8-litre Duratorq engine, with
emitting less than 120g/km are This demonstrates that very sub-140 g/km CO2 emissions, Immediately after the announcement
due to be given 100% charging favourable fuel consumption which is available to order now. of the new three-door Fiesta, the
discount. levels and significantly reduced This will be followed by a wraps came off its stylish five-door
The new Ford ECOnetic range CO2 emissions can both be sub-100 g/km CO2 model in twin at the Geneva Motor Show.
offers an alternative to customers achieved using conventional drive Ford’s all-new Fiesta range. The all-new Fiesta takes much of
its exterior and interior design from
48 13.03.08 www.fleetnews.co.uk