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B-School
PGDM 2014-2016
Report on CRM (Company Preston by MRH)
Submitted To:
Mr. Neeraj Gupta
Submitted By:
Sonakshi Narang
PGDM (2014-2016)
Table of Contents
S. No.
Particulars
Page No.
1.
Introduction
2.
4-16
3.
17
4.
17
5.
6.
18
Introduction
2|Page
Munshi Ram Hosiery (MRH) came into being in the year 1977 and proved its
competency as the known manufacturer, exporter and supplier of the wide range of
Ladies Tops, Ladies Cardigans, Women Coats, Ladies Kurtis and more.
The MRH Groups vision is to be an integrated world class garment company offering
diverse range of products for the global garment markets, excellence in product quality
standards, services and commitment.
Most of all, in winning over customer's confidence which to us is the prime reason for
our success day after day, year after year.
Our fundamental corporate objective is to deliver value to our customers, be profitable
and establish leadership in our core markets. Our experienced top management team
will ensure that our business strategy and operational tactics are in line with our main
objectives. We are passionate about the products we sell, as they represent all that we
love about our country. We select and strive to offer quality products made using finest
raw materials. All our wool clothing has one thing in common; it is all made from
premium grade natural fibers.
3|Page
4|Page
Functioning of I-Base
I-Base
Login Screen
5|Page
6|Page
Master Entry
To add a new product into the system we need to go to master then select product under
product we selected the required option i.e. product categories to add the new product.
7|Page
Production Process
8|Page
Production Order
In production order the list of the type of the product is to be manufactured is listed that is
the code of the product followed by art number, size, color and quantity.
9|Page
Job Card
10 | P a g e
Production Report
It generate all the report that are related to the production department i.e. how much order
is completed by each employee that is process wise and how much process is pending.
It also generated workers pay roll details according to amount of work done by each
employee.
11 | P a g e
Inventory Management
Store issue and receipt consist of the information about how much stock is bought from the
fabricator and how much stock is available in the companys store house. It also includes
details about the amount of fabric issued to the employee for the production.
12 | P a g e
Sales
As they have recently started to use the system so the sales management head as not come
under use as of now.
But it prepares the list of all the sales order as per the companies they are dealing with.
13 | P a g e
Purchases Management
This screenshot consist of purchase of material used in packaging of the final prepared
product.
14 | P a g e
Accounts
This Software has the Accounts management system but the company uses separate
software for the same.
15 | P a g e
The system is being used primarily for two major purposes Manufacturing,
accounting and inventory management.
The input into the system is generally done by the manager. Input is generally of
purchase/sale information of various products or about the information of internal
recipients of various items.
The output of the system is used by both middle and upper level management in
order to take right decisions for the organization.
This software helps the top management in decision making by giving a
comprehensive picture with analytical reports which give them correct information
about various departments.
o For manufacturing department it helps them understanding which products
production is to take place, how much fabric is needed for its activities and
when the product is to be dispatched to the buyer.
o For the accounting department it helps them understanding the flow of the
working capital and total expenditure on incoming material and the revenues
being generated by the outgoing finished product,
It also eases calculation of workers payroll.
o For inventory management, it helps them in understanding the demands of
the various departments for various consumable items and the fabric needs,
the frequency of their usage, when to order the next lot and the overall
managements of the stocks.
16 | P a g e
17 | P a g e
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