Try going to Control Panel>All Control Panel Items>Troubleshooting>Hardware and Sound

Then click "Playing Audio" and follow instructions. If you can't find "All Control Panel Options" just go
to the top left where it says "Control Panel" and click the little arrow next to it and the options should
come up :)

1. OPEN YOUR CONTROL PANELTHEN OPEN HARDWARE AND SOUND

2. LOOK FOR AND CLICK OPEN DEVICE MANAGER
3. SCROLL DOWN TO SOUND, VIDEO AND GAME CONTROLLER
4. RIGHT CLICK SOUND VIDEO AND GAME OPTIONTHEN AN OPTION WILL COME UP
SAYINGSCAN FOR HARDWARE CHANGESCLICK IT AND HEY PRESTOYOUR SOUNDS
AND VIDEO AND EVERYTHING IS WORKING.
Start windows audio service
1) Click on Start and Run
2) Type the following command and press Enter
services.msc
3) Scroll down to Windows Audio in the right-hand column and double-click on it,
4) Make sure the Startup Type is set to Automatic and click on the Start button under Service Status.

try a hard reset.

1) Turn the laptop off.
2) Remove the power cable and the battery.
3) Hold down the power button for 15 sec.
This should reset the hardware in the computer.
4) Plug battery and power cable
5) As you turn laptop back on tap the F10 key. This will load BIOS setup utility.
6) Press F9 to load defaults.
7) Press F10 to save and exit.

1. Click Start
2. Click Control Panel
3. Click System and Security
4. Click System
5. Click Device Manager (upper left)
6. Right click "Sound, Video and Game Controllers"
7. Then Click "Scan for hardware changes"

<Fn> + <F8> Toggle Speakers Off/On

<Fn> + <up arrow> Volume Up
<Fn> + <dn arrow> Volume Down

From the service manual of your particular system...

Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem.
1. Reboot the computer.
2. Navigate to Start Control Panel System and Maintenance System Device Manager. Check
the Device Manager to determine that:
The device is properly installed.
There are no red Xs or yellow exclamation marks.
There are no device conflicts.
No hardware is listed under Other Devices.
3. Roll back the audio driver to the previous version, if updated recently.
4. Remove and reinstall the audio driver.
5. Ensure that all volume controls are set mid range:
a. Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.
b. Click Mixer to verify that other audio applications are set to 50 and not muted.
6. Navigate to Start Control Panel Hardware and Sound Sound. Ensure that Speakers are selected
as the default audio device (green check mark).
NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices
(clear by default).
7. Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure
the speakers.
8. Remove and recently installed hardware or software.
9. Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.