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kyland.com
T H E O F F I C I A L P U B L I CAT I O N O F
32
BYOD
(Bring Your Own Device)
42
Revenue collector.
Outage sensor.
Distribution manager.
Energy monitor.
Temperature detector.
Conservation enabler.
That also happens to be
an electricity meter.
Introducing the new Sensus Stratus electricity meter.
Engineered to go above and beyond ANSI and UL2735
standards and deliver more data than any other meter.
Giving you more condence in your infrastructure, while
increasing your energy efciency and helping you better
respond to the needs of your customers.
By combining Stratus with our two-way Sensus
FlexNet communication network, youll have the power
to balance supply and demand, restore service faster,
instantly congure meters along your grid and more.
Now thats intelligence at the edge.
Rugged communications
for the electric power grid
32 CASE STUDY:
22
39 Making Big
Bets on IoT
2 | January 2016
www.power-grid.com
Major players are investing in smart technologies. For those in the utility sector,
these moves have important implications.
By Neil Strother, Navigant Research
44 Developing a Universal
46 Products
47 Calendar/Ad Index
48 Parting Thoughts
registered trademark. PennWell Corporation 2016. All rights reserved. Reproduction
in whole or in part without permission is prohibited. Permission, however, is granted for
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1048-A1502
EDITOR IN CHIEF
TERESA HANSEN
DistribuTECH 2016
Positioned to be the Best Yet
You need only look at the cover of this issue to discover that this is our
DistribuTECH issue. Ive mentioned before that POWERGRID International
magazine is the official publication of DistribuTECH, PennWells large annual
T&D conference and exhibition. As the magazines chief editor, a big part
of my job throughout the year is to help shape DistribuTECHs conference
content and work closely with the rest of the event team to make sure every
detail is handled and the event is the best that it can be.
I attended DistribuTECH for the first time in 1995. The following year, I
helped launch POWERGRID International (originally titled Utility Automation)
magazine as its partner publication. Although I havent attended every
DistribuTECH or continuously been a part POWERGRID Internationals editorial staff since then, I do have a long history with both the event and the
magazine. Ive watched and helped DistribuTECH grow from the small event
of 2,900 attendees and around 150 exhibitors in 1995 to this much larger
2016 event. We expect more than 440 exhibiting companies and 12,000plus attendees. In addition, weve scheduled 448 industry experts to speak
in the 77 conference sessions being offered.
Ive worked on the event continuously for the past eight years and
each of those years it has been larger than the previous year in numbers
of both attendees and exhibiting companies. This year is shaping up
to be another record-breaking year. Id like to think the DistribuTECH
teams hard work is the reason for this steady growth; however, we can
take only part of the credit.
New legislation, changing policies, customers growing expectations,
technology advancements, shifting generation mix, competition and
more are dramatically changing the way utilities operate and make
money. The products and services featured by the exhibiting companies
and the topics discussed in the conference sessions are key to ensuring
the electric grid is prepared not only to meet future demands, but to
become an enabler of future innovation. With a 25-year history of covering all things grid related, DistribuTECH is better positioned than any
other North American industry event to provide the information that
our industry wants and needs. This combined with the DistribuTECH
teams hard work is the reason the event continues to grow.
You still have time to register and make your travel arrangements to attend.
Im confident this will be the best DistribuTECH yet and wont disappoint.
You can learn more about DistribuTECH 2016 in Senior Editor Rod
Waltons article that begins on page 22 and on the event website: www.
distributech.com. I hope to see you in Orlando.
EDITOR IN CHIEF
Teresa Hansen
918.831.9504 teresah@pennwell.com
SENIOR EDITOR
Rod Walton
918.831.9177 rwalton@pennwell.com
ONLINE/ASSOCIATE EDITOR
Jeff Postelwait
918.831.9114 jeffp@pennwell.com
CONTRIBUTING EDITOR
GRAPHIC DESIGNER
Deanna Taylor
918.832.9378 deannat@pennwell.com
VICE PRESIDENT-AUDIENCE
DEVELOPMENT & MARKETING
June Griffin
BUSINESS ADMINISTRATOR
Angie ODea
918.831.9431 angieo@pennwell.com
PENNWELL CORPORATION
SUBSCRIBER SERVICE
Introducing an
kyland.com
Go to pgi.hotims.com for more information.
NOTES
6 | January 2016
www.power-grid.com
NOTES
CONTINUED FROM PAGE 6
Knowledge is what helps you make informed decisions about day-to-day and strategic operations.
Doble and our family of companies provide diagnostic products and services that give you the
knowledge and tools you need to gather critical data, streamline processes and optimize system
performancefrom the eld through the corporate office.
NOTES
This year, Battcon celebrates 20 years as
the leading stationary battery conference
and trade show. Designed for the end user,
Battcon attracts data center, nuclear, telecom
and utility industry professionals.
YOURE IN THE INDUSTRY. SHOULDNT YOU BE AT BATTCON?
Every year, more end users are discovering Battcon, the conference
geared for industry novices and seasoned battery professionals.
Register Early!
(954) 377-7127
www.BATTCON.com
The
Edison
F o u n d a t i o n s
Institute for Electric
Innovation (IEI)
awarded
Kevin
Fitzgerald, executive vice president
and general counsel
of Pepco Holdings Inc. (PHI), with its
inaugural Technology Leadership Award.
The award, which IEI will present annually,
recognizes visionary thinking in pursuit of
our energy future.
It is our privilege to recognize Kevin for
his tremendous contributions, leadership
and vision, which have greatly benefited
the electric industry, said Lisa Wood, IEI
executive director. His involvement with
IEI and his work with industry technology
SPECIAL PREVIEW:
NOTES
AUTOMATION
NOTES
by up to 70 percent.
In the integrated smart grid-enabling switchgear the
FOCS replaces the conventional current transformers
required for measurement and protection and enables grid
automation. This will be the first commercial installation of
this technology at this voltage level, which is the backbone
voltage level of the grid in northwest China.
The DCB with FOCS is part of the technology being
supplied by ABB for State Grid China Corp.s (SGCC) nextgeneration smart substations project. This project will use
state-of-the-art software and power technology to enable
remote control, protection, automation, monitoring and
a reduction in their operating costs and footprint. The
and reliable national grid and also build the backbone for
storage solution.
14 | January 2016
www.power-grid.com
NOTES
BY TOM TIERNAN, SENIOR ANALYST, TRANSMISSION HUB
installed on-site at
customer facilities,
while several utilities have asserted that
current net metering customers do not
pay their fair share for the use of the
transmission and
distribution networks.
Under 2013 legislation, the CPUC
was directed to
ensure that customers pay their appropriate share of costs
while encouraging a
sustainable customer-sited renewable
distributed generation program, the CPUC said in a Dec.
15 statement. The proposed decision
by ALJ Anne Simon attempts to strike
a balance between these requirements,
the CPUC said.
The proposed decision would continue
the existing net metering structure while
The proposed
decision calls
for new net
metering
customers to
use time-of-use
(TOU) rates.
16 | January 2016
www.power-grid.com
Reduce costs,
increase revenue and
improve customer service.
Join our Live Webcast at DistribuTECH 2016. Learn from fellow
utilities on the elements of a successful smart lighting strategy.
February 9, 2016
11:30 AM in Room W206
Lunch will be provided.
Visit www.power-grid.com to register!
18 | January 2016
www.power-grid.com
Jon Carter leads UK business development for Deutsche Telekoms white label and open connected
home platform. Jons focus is on establishing partnerships with telcos, utilities, insurers and retailers, as
well as third party platform providers and original equipment manufacturers to help them realize the
benefits available through innovative new models and revenue generating services.
Jon has worked in and around the connected home space since the early 2000s, and has a deep
knowledge of the European market, and in particular what will finally drive growth in this market.
burning question is, however: What strategies can energy utilities adopt to best
exploit the market and capture new revenues?
Industry analyst Strategy Analytics predicted that the number of households with
some form of smart home system would
surpass 100 million worldwide by the
end of 2015, and nearly triple in the next
10 years to more than 300 million. The
challenge is that although the smart home
offers compelling growth opportunities, it
also represents a real threat, especially to
energy utilities, as large U.S. technology
companies are already entering the market
with smart thermostats. Indeed, the smart
home sector is immensely disruptive and
some industries will be upended. New
players are threatening to disintermediate
some of todays market leaders and are
shifting value from one sector to another.
Deutsche Telekoms report outlines
opportunities including home security, insurance, home automation and not
least, energy management. Energy utility
companies already have a way into the
home with the rollout of smart meters and
thermostats. It might seem that energy
management is the perfect opportunity for
U T I L I T I E S . D I G I T A L . I N F I N I T E O P P O R T U N I T Y.
FEBRUARY 10 | 2:30PM ET | ROOM # W206 | FOOD & BEVERAGE PROVIDED
VALUE CREATION
IN THE DIGITAL
ENERGY NETWORK
REIMAGINE BUSINESS MODELS
! !
!
!
energy utilities to build a closer relationship with their customers. Others such
as telecommunications and Internet companies have identified the utility sector as
an entry point into consumers home and
are making heavy investments to secure
market traction; not least is Google, with its
$3.2 billion acquisition of Nest, the home
thermostat and alarm provider.
By its nature, the smart homewith
access through the ubiquitous broadband
routeroffers multiple opportunities to
energy utilities, which can then expand
into other applications and services. The
report explores how utilities can profit
from the smart home through the right
strategy, partnerships and platform.
FROM SMART METERS
TO SMART THERMOSTATS
Energy suppliers are most likely to
be involved with the rollout of smart
meters, which are mandated now in
some countries. Smart meters are really
a first step toward capturing overall
energy consumption detail.
When smart meters are combined
with demand disaggregation capabilities, energy utilities can identify how to
save energy and enable new, more flexible tariff structures. Deutsche Telekoms
report notes that leveraging a smart
thermostat-connected boiler is another use case that can engage the home
owner because it offers a way to better
control one of the key drivers of higher
energy bills.
Berg Insight reported in January of
2015 that the number of smart thermostats increased by 105 percent in 2014
to 3.2 million in both North America
and Europe. Berg Insight also claims
that by 2019, the number of smart
thermostats will grow at a compound
annual growth rate of 64.2 percent in
20 | January 2016
www.power-grid.com
business models can differentiate energy companies from being mere commodity suppliers as they develop bundles around smart devices that increase
engagement with customers. (At present, consumers spend a lowly six to
nine minutes interacting with their
energy supplier a year, according to
Accenture.)
Because consumer interest in standalone energy management products
remains low and most energy utilities
have struggled to develop messaging
and introduce the necessary cross-selling processes into their organizations,
a bundled approach can make sense.
Already several European energy utilities offer a free smart thermostat and
installation to tempt switchers and
retain customers.
The key to smart home success also
lies in the Internet and the ubiquity of
smartphones and tabletssome energy
suppliers offer remote control of heating from these devices, and no doubt
in the near future consumers will take
such control for granted. This sort of
remote control will extend not just
to energy management, but to setting
alarms, checking cameras and much
more. Meanwhile, the real time data
from smart meters will give energy
suppliers a huge amount of usage information and the ability to offer tempting
and dynamic demand-related tariffs.
Deutsche Telekoms report also
highlights the need for an open, standards-based platform that promotes
integration among the players in the
energy market. Authorities such as regulators are starting to look closely at
issues such as data privacy in the IoT.
Those players that work together to
create value, while keeping crucial consumer protection safeguards in place,
January 2016 | 21
www.power-grid.com
22 | January 2016
www.power-grid.com
has up its sleeve will show itself candidlyunprecedented levels of information pertinent to those who make their
living working in or with the power
grid. From Utility University courses to
Breakfast Roundtables to Mega Sessions,
the conference offers dozens of experts
who all have vast experience to share
with the industry.
The 19 breakfast roundtables, which
start at 8 a.m. Wednesday, Feb. 10, all
offer good food and conversation on
new opportunities and challenges faced
within the industry. Those include cutting-edge stuff like augmented reality,
wearable technologies, GIS, grid protection and energy storage.
Multi-track conference sessions
focused on crucial industry topics such
as advanced metering, grid analytics,
outage management, mobile solutions and asset managementwill run
in two different afternoon time slots
Tuesday. Experts also will lead sessions
January 2016 | 23
www.power-grid.com
24 | January 2016
www.power-grid.com
The benchmark
for getting a
Mega Session on
the DistribuTECH
schedule is very high:
only seven abstracts
were accepted
out of about 800
submitted.
Registration costs vary according to
how much the attendee wants to experience. Individual fees for the full conference are $925with a discounted
rate of $495 for utilitiesbut options
are available for single-day attendance,
exhibitor hall only pass and utility partner programs. Go to www.distributech.
com and find the various options under
the register tab.
The Electric Light & Power Executive
Conference, DistribuTECHs sister
event, also will begin on Monday, Feb.
8 at the Hyatt Regency in Orlando.
Orchestrating the Future is the title
of the Electric Light & Power Executive
Conference program this year. Five sessions will be offered that day, led by
executive leaders from diverse companies such as Eversource Energy, PwC
Strategy&, Comcast, AT&T, San Diego
Gas & Electric, Public Service Gas &
Electric, Bloomberg and Consolidated
Edison of New York.
The final session of the afternoon
features CEOs from highly regarded
January 2016 | 25
www.power-grid.com
26 | January 2016
www.power-grid.com
Benton Vandiver
Application Engineer
1125
www.acspower.com
ACS is a leading provider of smart grid solutions and
advanced automation technology to the global electric
power industry. For 40-plus years, ACS has pioneered
control center solutions which include SCADA, advanced
distribution management (ADMS), outage management
(OMS), energy management (EMS), network simulation
and optimization, network display strategies and
ergonomic design.
AMERICAN PERIMETER
SECURITY USA INC
867
www.ameristarfence.com
American Perimeter Security manufactures an array of
perimeter security products. These products range from
vehicle barriers, bollards, gate systems, security fencing and
guard booths.
BARCO
1533
www.barco.com/en
Barco offers the complete T&D control room visualization
solution that enhances situational awareness while
facilitating real-time collaboration to empower smart
decision-making in 24/7 control centers.
DOBLE ENGINEERING
2347
G&W ELECTRIC
1747
www.gwelec.com
G&W Electric has been a global supplier of electric power
equipment since 1905. Our products are designed to the
latest industry standards and backed by over 105 years of
engineering expertise. Brands include Lazer automation, Viper solid dielectric reclosers,Trident solid dielectric switches,
and CLiP current limiting protectors.
1467
www.gridonesolutions.com
Grid One Solutions specializes in AMI deployments for electric, gas and water utilities. In addition to smart grid implementation services for in-home displays and load control
devices, Grid One performs meter reading, field service work,
customer call center operations and back office services
including secure data transfer and storage.
MITSUIBISHI ELECTRIC US
2113
VISUAL AND IMAGING SYSTEMS
www.mitsubishi-megaview.com
Mitsubishi offers a wide line of data wall products to control
center environments that include interchangeable light
devices, LED technology and fiber-optic cable connections.
MOXA AMERICAS
2501
www.moxa.com
Moxa offers IEC 61850-3 communication and computing
solutions for substation automation. Our industrial grade
products ensure reliable operations even in the most demanding conditions. Ask us about device control, computing and communications to easily build an efficient and
effective smart grid.
OMICRON ELECTRONICS
1455
www.hdelectriccompany.com
HD Electric Co. will be displaying our line of capacitor control with three-phase monitoring and gang- or single-phase
switching capability. VarCom Capacitor Controls provide remote control from central Volt-VAR, CVR, DMS or SCADA systems and can control capacitor banks using combinations
of ambient temperature, time, voltage, current and kVAR.
www.omicronenergy.com
Customers in 147 countries rely on Omicrons ability to
provide innovative testing and diagnostic solutions for the
electric power industry. Products:Test instruments for protective relays, CTs, instrument transformers, meters, transducers,
IEC 61850 devices, reclosers/distribution automation, PQ
analyzers; power factor, moisture in insulation, dielectric
frequency response, SFRA, circuit breakers, advanced transformer diagnostics, PD.
HUBBELL POWER
SYSTEMS INC.
OPEN SYSTEMS
INTERNATIONAL
HD ELECTRIC CO.
1246
1555
1621
www.doble.com
For nearly a century, Doble Engineering Co. has partnered with electric power industry clients to minimize
risk, improve operations and optimize system performance. Doble provides enterprise management systems (such as dobleARMSTM), engineering consulting
services and expertise, as well as diagnostic testing
www.hubbellpowersystems.com
Hubbell Power Systems manufactures a wide variety of
transmission, distribution, substation, underground, communications, protection and enclosure products including
overhead and pad-mounted switches, vacuum switches,
reclosers, capacitors, sectionalizers, motor operators and
www.osii.com
Open Systems International (OSI) provides open, state-ofthe-art and high-performance automation solutions to utilities worldwide. These solutions include Supervisory Control
and Data Acquisition systems, network management systems, energy management systems, distribution manage-
FIBOX
KYLAND USA
www.fiboxusa.com
Fibox is a leading global manufacturer of non-metallic
NEMA 4x enclosures. With over 1,500 off-the-shelf sizes
and styles ranging from 2x 2 to 24x 24 molded of
impact and UV resistant polycarbonate material. Fibox
is ISO certified and all of our enclosures carry UL listngs.
www.kyland.com
Kyland is a global company with focus on products for
Industrial Control Networking. We provide vertical market
solutions in industrial networking and time synchronization. Our mission is to build the next generation industrial
control ecosystems based on Internet connectivity.
LEIDOS ENGINEERING
1741
717
www.leidos.com/engineering
Leidos designs, connects and protects intelligent infrastructure to deliver better business outcomes in a connected
world. Demo areas: Grid engineering, smart grid as a
service, utility security, critical communications, and cloudbased analytics.
28 | January 2016
www.power-grid.com
POWER ENGINEERS
1041
www.powereng.com
POWER Engineers is an international leader in power delivery. We bring strength, depth, and expertise to utilities facing
system upgrades, multi-faceted projects, or unique space,
capacity and performance issues. From electrical system
studies and utility automation to distribution and testing
and energization, our teams excel in design and implementation of power delivery systems.
NOT HERE
1763
www.redlion.net
As the global experts in communication, monitoring and
control for industrial automation and networking, Red Lion
Controls has been delivering innovative solutions to customers for over forty years.
RUGGEDCOM
901
w3.usa.siemens.com/smartgrid/us/en/distributech
Take a self-guided tour of our NEWSEUM highlighting
Utilities in-the-News, listen to power interviews taking place in our News Nerve Center, experience live
demonstrations or simply request a privatediscussion
in one of our green rooms.
SAP AMERICA
2246
go.sap.com/solution/industry/utilities.html
SAP is the leading provider of premise and cloud based
utilities solutions worldwide. SAP for Utilities solutions help
improve operational efficiency, mitigate risk and increase
profitability, helping clients gain enterprise-wide visibility for
better decision making and improved responsiveness in
mission-critical areas.
S&C ELECTRIC
1255
www.sandc.com
Chicago-based S&C designs and manufactures energy
storage, power quality, switching, and protection products
for electric power transmission and distribution. S&Cs sophisticated software and power-electronic products deliver
uninterrupted power to entire facilities efficiently and reliably.
SATEC
1731
www.satec-global.com
SATECs product line serves both energy utilities and energy
consumers in various fields. Our devices span from basic
power meters up to high performance grid meters with
advanced power quality capabilities. The advanced power quality capabilities enable energy utilities to take timely
corrective action and help energy consumers to prevent
equipment failures.
All SATEC devices comply with world-acknowledged reg-
SENSUS USA
915
www.sensus.com
Sensus helps a wide range of public service providers
from utilities to cities to industrial complexes and campusesdo more with their infrastructure to improve quality of
life in their communities. We enable our customers to reach
farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We
partner with them to anticipate and respond to evolving
business needs with innovation in sensing and communications technologies, data analytics and services.
SOUTHERN CROSS
967
www.southerncrossinc.com
Industry leading utility field services company.
POWER UTILITY
PERIMETER SECURITY SOLUTIONS
AMERISTARSECURITY.COM
| 866-467-2773
CASE STUDY
BY RON BISIO, TRIMBLE
Service Provider
Uses BYOD Data
Collection App to
Increase Efficiencies
32 | January 2016
www.power-grid.com
34 | January 2016
www.power-grid.com
The amount of
data will grow,
so software must
grow along with
it. Connecting
devices, assets,
processes, etc.
will enable utility
companies to
improve service
and business
practices.
Connect
Smartly...
with HDE
Capacitor Controls
Communications ready
or local VAr control, HDE
capacitor controls feature
state-of-the-art technology.
VarCom
COMMUNICATING CONTROLS
NoMax
36 | January 2016
www.power-grid.com
January 2016 | 37
www.power-grid.com
38 | January 2016
www.power-grid.com
can proactively help city decision-makers leverage their existing network infrastructure to rapidly modernize aging
city assets. This could include services
like smart water networks, electric vehicle chargers, bike kiosks, smart parking, weather and pollution sensors and
smart street lights and traffic controls.
Every city has some challenges that
can be readily solved by working in
partnership with their utility counterparts. Opening these platforms to other
commercial enterprises and innovative
developers will expand this value even
further.
With infrastructure and the proven
results in place, utilities can do more
January 2016 | 39
www.power-grid.com
Body
copy
world
s largest
IoT deployments, thus
giving it a leading position as the trend
unfolds.
Likewise, smart grid network provider
Silver Spring Networks recently unveiled
Starfish, an international wireless IPv6
service for the IoT. Starfish is designed
to enable utilities, cities and enterprises
to leverage a reliable and secure network
for IoT services. Starfish is based on the
open IEEE 802.15.4g wireless interoperability standard known as Wi-SUN. The
company plans to make Starfish available
to customers in North America, Latin
America, Europe, Asia, Australia and
New Zealand starting in 2016.
IoT DRIVERS
Smart meter, or advanced metering
infrastructure (AMI), deployments are
one of the main drivers of the IoT trend
for utilities and their suppliers. Once
the infrastructure is in place, it enables
applications based on the massive data
volumes generated from the connected
devices. Analyzing this grid data then
becomes a focal point for the business and drives insights for commercial
and residential customers, as well as
increased grid stability and optimized
real time power procurement.
Among consumers, IoT technology
promises smarter homes with enhanced
North America
Europe
Asia Pacific
Latin America
Middle East & Africa
60,000
$ Millions
50,000
40,000
30,000
20,000
10,000
0
2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
WHAT IS IoT?
In simple terms, Internet of Things
is a collection of intelligent devices and
sensors that provide control, with or
without human intervention. These connected things also relay data via wired
or wireless connections, sometimes with
the aid of the Internet or Cloud functionality. The benefits of the IoT broadly
include automation, energy efficiency,
enhanced maintenance, greater control,
improved comfort and stronger security.
40 | January 2016
www.power-grid.com
IoT BARRIERS
As with any emerging technology trend, however, there are barriers.
Though standards do exist for communicating among devices, there are
numerous protocols and differing standards that create interoperability issues.
With incompatible technology choices
available, consumers can be confused,
which stalls adoption. For device manufacturers and solution providers, the
various protocols and standards create
tough decisions, too, about which ones
to support, or not.
More expensive devices tend to hinder
Body
copy
the
IoT market
as well. Even with com- in 2025, which represents a compound IoT MOMENTUM ACCELERATING
With millions of connected devices
ponent prices dropping, IoT hardware is annual growth rate (CAGR) of 25 percent.
often more costly than traditional alterna- The North America market is expected to already in use, from smart meters to
tives, and this is likely
see revenue grow from smart thermostats to connected lighting
With millions of
to be the case for at
nearly $2.5 billion in systems, the IoT market already exists,
connected
devices
least the next couple of
2015 to $17.7 billion even if many dont recognize it yet. And
already in use, from in 2025, with a CAGR the momentum is accelerating. At the
years. For instance, the
latest smart thermostats
of 21.7 percent. In recent European Utility Week confersmart meters to
are several times more
Europe, IoT device ence in Austria, the IoT was on many
smart thermostats
expensive than the
revenue is anticipated peoples minds. Most agree the market
to connected
standard products, and
to increase from $2.9 drivers are strong and the barriers can
lighting systems,
smart meters cost more
billion in 2015 to $24 be overcome. And even though there is
the IoT market
than conventional verbillion in 2025, which plenty of uncertainty at this relatively
already exists,
sions. Another obstacle
represents a CAGR early stage of development, utilities,
even if many dont
is battery life; some IoT
of 23.6 percent. hardware vendors and software prorecognize it yet.
devices rely on batteries
Shipments of smart viders see new opportunities for IoT
in order to function, and there is still some meters, smart appliances, smart thermo- technology, although growth is likely to
uncertainty about how long those batteries stats and security and management sys- be more evolutionary than revolutionneed to last.
tems are expected to be among the main ary. The hype seems to be waning just
a bit.
Beyond these issues, overall IoT aware- revenue drivers.
ness is still lacking among many consumers who have vague notions about IoT
products for their homes, and how they
might benefit. Many consumers have yet
to experience the technology and do not
understand the potential benefits. In addition, some harbor privacy concerns as an
increasing number of connected devices
share personal usage data that could be
abused. Similarly, others raise the issue
of potential security breaches, which has
some validity given that a home or business with a growing number of connected
devices will have multiple entry points that
With over 71,000 mission critical display wall
installations worldwide, Mitsubishi Electric plays an
cybercriminals might exploit, despite the
essential role in keeping our modern world moving.
security layers built into IoT protocols.
January 2016 | 41
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42 | January 2016
www.power-grid.com
TARGET CUSTOMERS
BY NEED AND WANT
Upfront targeting and segmentation is a
critical first step to dissecting a commercial
portfolio, which consists of customers with
complex and diverse needs. Effective targeting begins by answering two questions:
How much energy can each customer
cost-effectively save? and, What is their
likelihood to participate in a utility-sponsored efficiency program? Sizing the savings potential determines how much energy efficiency products and services a given
customer needs, while propensity-to-act
scoring identifies how much energy efficiency a given customer might want (or,
can be persuaded to want).
Segmenting customers helps make sense
of tens or hundreds of thousands of individual customers by putting them into
a more manageable number of groups.
Analytics-based segmentation takes this a
step further by assigning a value for each
customer, which serves as the foundation
for all efforts thereafter.
ALIGN EFFORT WITH EXPECTED
RETURN ON ENGAGEMENT
While analytics-based targeting determines an accurate value for each customer,
thats only one side of the equation. The
other side is the cost to acquire that value,
which is driven largely by the marketing
strategies used to capture a customer.
The cost to capture a customer varies
based on the channel leveraged (web,
print, email, phone, in-person, etc.) and
the frequency of the engagement. A strong
January 2016 | 43
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44 | January 2016
www.power-grid.com
maintaining output voltage levels contributes considerably to the power quality mix.
A SOLUTION?
These individual factors will continue
to be a challenge for governments and
utilities worldwide. They all play a role in
whether high levels of power quality can
be achieved. They all contribute to the mix.
While it can be difficult to create a
universal definition of power quality, pinpointing the many challenges to overcome
in a holistic way could be a first step
toward addressing power inequality and its
impact. By being mindful of end users and
their ever changing needs, the global utility
industry can set realistic standards that will
have a more valuable impact on improving
services.
Matthew Bell is head of strategic account
development at Aggreko Southern Africa.
PRODUCTS
Wi-Fi Smart Thermostat
for Residential Customers
consumers.
Level 10 Rating.
AssetShield is an
tation-protective sys-
tem
for
substation
equipment such as
transformers, switch-
gear,
circuit
break-
ABB
thermostats hardware and Wi-Fi capability supports automatic updates, giving homeowners access to the latest
technology advancements over time, without needing to
purchase a new device.
Schneider Electric
GO TO WWW.PGIHOTIMS.COM FOR MORE INFORMATION
matically synchronizes
cloud-based BEACON
free entry level service plan which will deliver 5,000 mes-
Badger Meter
46 | January 2016
www.power-grid.com
CALENDAR
8
PRODUCTION MANAGER
Daniel Greene
918.831.9401 danielg@pennwell.com
FEBRUARY
15 18
TechAdvantage 2016
Conference & Expo
www.techadvantage.org/conference
New Orleans
22 24
Smart Energy Summit
http://www.parksassociates.com/
events/smart-energy-summit
Austin, Texas
MARCH
KYLAND-USA ................................... 5
VICE PRESIDENT
Paul Andrews
240.595.2352 pandrews@pennwell.com
REPRINTS
Rhonda Brown
219.878.6094 fax 219.561.2023
rhondab@fosterprinting.com
www.ntea.com/worktruckshow
Indianapolis
2 4
LEIDOS .......................................... C3
http://www.wsew.jp/en/
Tokyo, Japan
8 11
Clemson Power
Systems Conference
OMICRON ...................................... 27
ELECTRONICS CORP.
OPEN SYSTEMS ............................ 15
INTERNATIONAL INC.
International Battery
Seminar & Exhibit
http://psc.rtpis.org/
Clemson, S.C.
21 24
http://www.internationalbatteryseminar.com/
Fort Lauderdale, Fla.
APRIL
3 8
International Conference
of Doble Clients
http://www.doble.com/event/
international-conference-of-doble-clients/
Boston
21 22
Advanced Energy
Conference
http://www.aertc.org/conference
2016/index.shtml
New York
2
M AY
9 11
www.distributech.com
Orlando
BARCO ........................................... 21
BATTCON ...................................... 10
HD ELECTRIC CO.......................... 35
HUBBELL POWER
SYSTEMS INC. ...................... 29
www.elpconference.com
Orlando
DistribuTECH 2016
January 2016 | 47
www.power-grid.com
PARTING THOUGHTS
TALK
Thermal power
generation must
supplement
renewable
resources, not the
other way around.
Steven Berberich, CEO of the California Independent
System Operator, at POWER-GEN International Keynote
TRENDS
The world can save an estimated $550 billion on the cost of deploying clean
energy technologies over the next decade if countries work together to accelerate
innovation by unlocking global collaboration.
Carbon Trust report
TWEETS
Becoming #NERCCIP V5 compliant is
necessitating changes in overdue #utility
#cybersecurity preparations & posture
@BridgeEnergyGrp
January 2016 | 48
www.power-grid.com
Raymond Okeke
Project Engineer
Alexa Tereszczenko
Project Assistant
Jim Calder, Senior Manager,
Power Delivery Services
DistribuTECH
booth #717
Visit us at
DISTRIBUTECH
Booth #1125
Melissa Saddler
Energy Management Systems Administrator
Lubbock Power & Light
Outage Management
Mobile
Energy Management
Substation Automation
Feeder Automation
SCADA
acspower.com
Go to pgi.hotims.com for more information.
Advanced DMS
Since 1982, Lubbock Power & Light has managed their mission-critical
systems with ACSs PRISM products, and recently selected PRISMTM
Real-time OMS. Coupled with ACSs mobile solutions, LP&L can manage
outages and communicate with customers like never before, while
providing crews with real-time information on their 4,300-mile grid.