GTM AMR Research

September 2009
Global Trade Management

Landscape of Vendors
by William McNeill and Greg Aimi
In Global Trade Management as Risk Mitigation, we identified the risks inherent with
global trade and explored how investments in IT can serve as a mitigating factor. In this
Report, we take a closer look at the capabilities of the software vendors that are addressing
the GTM market and summarize their functionality and ability to address the different kinds
of risk in the global supply chain.
Supply Chain Technologies and Services
Copyright 2009 by AMR Research, Inc.
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investment, acquisition, or other financial considerations.
Supply Chain Technologies and Services

September 2009

Landscape of Vendors
by William McNeill and Greg Aimi
The Bottom Line: The GTM software market is in constant flux, but the risk-mitigation benefits
provided from the vendors are unmistakable.
Closer collaboration with trading partners, increasing

investments in IT for better visibility across the supply
chain, and using models and simulation can help mitigate the risks inherent with global trade. Underpinning
these strategies with global trade management (GTM)
software enhances the prospects for success.
The GTM market defined
In the introduction to this Report, published

separately as Global Trade Management as Risk
Mitigation, we identified the risks in more detail
and wrote about how investments in IT can serve as
a mitigating factor. In this Report, we take a closer
look at the capabilities of the software vendors that
are addressing the GTM market and summarize their
functionality and ability to address the different kinds
of risk in the global supply chain.
There is no one perfect vision of a GTM software

application. Typically, software incorporates parts of
three major areas of functionality based on the heritage
of the software vendor: global logistics management,
government compliance and documentation regulations, and trade finance.
Global trade management is the processes and technologies used to support the unique logistical, regulatory, and financial aspects of the import and export
processes. Constituents can include carriers, freightforwards, customs brokers, and shippers.
To be included in this Report, vendors had to address and

fulfill most of the needs of either the logistics or compliance sections of this Report, be known as a provider of
GTM software, and meet a minimum revenue threshold.
Vendors featured in this Report

Descartes, GT Nexus, Integration Point, Kewill, Management Dynamics, Oracle, Precision Software
(a division of QAD), QuestaWeb, SAP, TradeBeam
Supply Chain Technologies and Services | September 2009
2009 AMR Research, Inc.
Market growth overview

2008 was certainly an eventful year for the global supply
chain. Supply chain management applications in general
had relatively strong performance in the first three-quarters of the year, only to tank in the fourth quarter. And
the first quarter of 2009 continued the slide. The main
question now is how long the recovery will take.
Global trade management outpaced the general supply
chain market in terms of growth in percentage. The
growth in the global trade software market was fueled
partly by shippers taking back control of increasingly
vital and complex regulatory, security, and compliance
requirements. Third-party logistics providers have also
been increasing their investments in software to address
these growing requirements on behalf of their customers.
Additionally, in our third annual survey with American
Shipper, we found that GTM professionals are an
optimistic bunch, with 52% of respondents saying they
expected spending on GTM software to increase while
only 4% thought it would decrease. This is good news
for the GTM providers.
GTM doesnt always mean global

The term global in global trade management is some-
what of a misnomer. With the United States responsible for a large percentage of overall global trade, a
majority of the customers of GTM software come from
the United States. As such, it follows that most software
vendors concentrate on this market for sales, and its
typically reflected in the types of content they provide
and regulations they support.
A second reason for a high level of focus on the United
States is because the United States has some of the
more stringent import/export regulations found in the
world. You dont need compliance software for a country that doesnt have compliance laws. The European
Union follows second and is currently working on
additional legislation. Lots of other countries model the
U.S. or EU laws when drafting their own regulations,
when they exist at all. Among the references provided
for this Report, there were not many examples of companies whose business is conducted 100% outside the
United States.
A third reason for this focus is because the United
States and the European Union are where a lot of these
software vendors got their start (partly because of the
second reason listed above), so it only makes sense they
would start on their home markets.
Table 1: GTM license and subscription revenue and share by application segment, 2007-2008
Revenue
Share,
2008
Growth
Rate,
2007-2008
Revenue,
2008 ($M)
74
79
3%
3%
6%
Transportation Management
272
276
11%
11%
2%
Total of all SCM applications
2469
2535
100%
100%
3%
Application Segment
Note: Some logistics-focused GTM functionality resides

in the Transportation Management category.
Revenue
Share,
2007
Revenue,
2007 ($M)
Source: AMR Research, 2009
Table 2: GTM software sales by customer location and languages in production

Vendor
North
America
South
America
EMEA
Asia-Pacific
Number of
languages
Descartes
73%
5%
20%
2%
GT Nexus
60%
5%
25%
10%
Integration Point
70%
10%
15%
5%
22
Kewill
31%
0%
60%
9%
Management Dynamics *
70%
5%
20%
5%
Oracle *
60%
5%
30%
5%
12
Precision Software
42%
2%
49%
7%
QuestaWeb
50%
10%
5%
35%
SAP *
54%
2%
42%
2%
24
TradeBeam *
50%
2%
10%
38%
2 / 11**
* AMR Research estimate

** 2 for GTM, 11 for i-Supply
When asked how many languages the software support,

almost every vendor balked at the validity of this question. Surely with modern software architectures, translating the names of data fields is easy and thus provides
each vendor with near unlimited language support,
right? Not so fast. Even on-the-fly translation services
require some upfront work and ongoing care to ensure
the quality and applicability of the translations. Its not
quite as seamless as it may first appear. Also, support
for double-byte characters is important for many Asian
languages.
That said, we do concede that a large percentage of

global trade is conducted in English, and thats why we
decided not to use the language support as a grading
criteria. We did feel, however, that it was important
enough to call out in the table above. A vendor should
not be ruled out just because it hasnt translated its
application into your language of choice. Vendors
in global trade management typically go where their
customers take them, even more so than other software categories because of the global nature of trade.
Content, languages, and interfaces are all heavily influenced by customer demand.
The GTM market is in constant flux
The functionality
The GTM software landscape is in a state of constant

evolution. One of the reasons for so much industry
consolidation is because of the difficulty in defining
what an end-to-end GTM suite is or should look like.
Whats important to an importer might not resonate
with a company that focuses on exporting. Needs can
vary greatly even within a single company, depending
on which department is doing the asking. Functionality
and content are often dictated by the region of the
world in which a company is doing business.
We measured the featured vendors on their ability to

provide functionality to support global logistics management, governmental and regulatory compliance,
and the financial supply chain. As mentioned above,
these are the three disciplines from which most of the
vendors have grown.
A quick comparison of the list of vendors featured in

this Report to the vendors in our landscape from 2005
shows quite a bit of turnover:
Oracle acquired G-Log.
Management Dynamics acquired NextLink.
QAD acquired Precision Software.
Infor acquired SSA Global.
JP Morgan Chase acquired Vastera.
Descartes acquired Oceanwide.
SAP acquired Business Objects.
We expect consolidation to continue as vendors
broaden their GTM and TM suites.
Vendor comparisons
When analyzing the different vendor products, we
considered three main components: functionality, references, and viability. The Logistics and Compliance areas
of the functionality make up half the score, as these
two areas are the most widely adopted and asked-about
areas of GTM. The Finance area of the functionality,
along with the references and viability scores, make up
the other half.
Global logistics management

Global logistics management, sometimes called international trade logistics (ITL), focuses on the planning and
management of ocean, air, and ground shipments in
global supply networks. GTM software helps mitigate
the risks associated with managing complex global
supply chains by providing greater visibility into many
areas. Cross-border trade involves many parties, multiple modes of transport, and physical logistics that can
be quite complex to coordinate.
Typically the software vendors that offer advanced support for the contracting and procurement for ocean and
air freight dont necessarily do the same for rail and truck,
and vice versa. However, we have seen some consolidation in the software market that is bringing planning and
execution across all modes together. Now support for all
modes is being viewed as a plus. Network or hub models
provided by vendors such as Descartes and GT Nexus
are especially effective in providing visibility to multiple
parties without duplicating data entry efforts.
When considering multimode planning, this Report
focuses on the ability to do best-fit matching on a project basis from different modes. Additional advanced
transportation planning and optimization capabilities
for mode and carrier selection are available from such
vendors as i2, JDA Software, and RedPrairie.
Supply chain visibility and event management capabilities were evaluated based on easy-to-use, modern
interfaces with performance management dashboards
and analytic functionality.
Table 3: Logistics functionality

Transportation
Procurement
and Contract
Management
Vendor
Multimode
Supported
Multimode
Planning
Execution
Management
Supply Chain
Visibility
and Event
Management
Descartes
GT Nexus
Integration Point
Kewill
Management Dynamics
Oracle
Precision Software
QuestaWeb
SAP
TradeBeam
Advanced: Advanced functionality and demonstrated through product demos or compelling case studies. Used by majority of customers.
Complete: Meets the minimum requirements for this category. May

have a few advanced features. May or may not be widely deployed.
Limited: Meets some functionality requirements for the category, but
typically missing advanced features or relies heavily on partner or outside application. May or may not be widely deployed.
Governmental and regulatory compliance
tions focus on the United States, many of the software

providers concentrate their efforts in this area. Several
vendors are addressing more EU-specific regulations,
and the leaders can address regulations from most
European countries. Other vendors rely on third-party
sources for much of their content.
The compliance functionality in GTM software is

meant to mitigate the risks associated with filing the
proper documentation for the countries in which you
are conducting business. Did you pay the proper taxes?
Did you file the right forms? Did you accidentally ship
something to a party on a restricted list? The answers
to all of these questions can help your company avoid
hefty fines or even jail time. This is serious business,
and this is where several of the best of breeds traditionally concentrate their efforts.
Denied-party screening is one of the most widely used

applications in GTM. The two main differentiators
between providers are if the vendor maintains its own
content team and the type of matching algorithms
provided in the software.
Leading GTM vendors maintain a highly knowledgeable staff that monitors the regulatory agencies and
publications for a variety of countries and encodes
them in their data sources. Because much of the regula-
Another key differentiator between the vendors is

whether they have certification with various customs
agencies. This would allow companies to file their own
trade documents (i.e., self-filers) without the use of
a broker.
Table 4: Compliance functionality

DeniedParty
Screening
Vendor
Content
Management
Product
Classification
Customs
Documentation
Electronic
Communication
Security
Requirements
Descartes
GT Nexus
Integration Point
Kewill
Management Dynamics
Oracle
Precision Software
QuestaWeb
SAP
TradeBeam

Financial supply chain

The visibility provided by GTM software in support
of the financial aspects of the global supply chain can
help mitigate the risks of supplier failure and volatile
transportation costs. GTM software can help suppliers
secure letters of credit by providing banks with visibility to their commitments through purchase orders
and commercial invoices. The ability to calculate total
landed costs can help shippers determine where costs
are out of line with projections and address the discrepancies with their carriers and other providers.
The functionality to support the financial aspects of
the global supply chain, however, is the least developed

of the three areas we outline in this Report (logistics, compliance, finance). Its also the least used and
understood. In our third annual survey with American
Shipper, we found that the bottom three processes in
terms of software adoption were financial: insurance
management, trade financing, and letters of credit. We
continue to see interest in landed cost calculations, and
the vendors are now developing functionality to support it. However, there is still confusion about what to
do with the data. Well be addressing this topic specifically later in the year with American Shipper and will be
writing more on the financial supply chain in general.
Table 5: Finance functionality

Duty
Calc.
Vendor
Duty
Drawbacks
Letter
of
Credit
Trade
Finance
Tariff
Mgmt.
Landed
Cost
Insurance
Dispute
Mgmt.
Settlement
Descartes
GT Nexus
Integration Point
Kewill
Management Dynamics
Oracle
Precision Software
QuestaWeb
SAP
TradeBeam

References and product/company viability

References supplied by the vendors were considered
along with publicly available case studies and testimonials, as well as independent research from AMR
Researchs client base. References that could speak to
the selection of the vendor, were fully implemented,
could articulate the ROI or added benefits of the application, and used the applications to their fullest extent
were considered best.
Additionally, because the nature of the GTM software
market is in such flux, we decided to include a viability

component to the overall score. Product viability refers
to the amount of dedicated resources in terms of personnel and development dollars. Is the GTM product
core to the companys overall product suite? Is it viewed
strategically as a source of growth? Company viability
was based on an examination of a companys financial
statements for the last three years, including profitability, total revenue, and revenue growth. If a private
company chose not to share financials, it prevented
them from receiving a top score in this category.
Figure 1: GTM vendors, overall score

60
50
40
30
20
10
Descartes
GT
Nexus
Integration
Point
Kewill Management Oracle

Dynamics
Compliance
References
Logistics
Finance
Precision
Software
QuestaWeb
SAP
TradeBeam
Viability
Note: Figure 1 represents the overall breadth of the solution.

Recommendations
Globalization has brought benefits to the world
economy by expanding the choices companies have in
building their supply networks. It has also brought new
degrees of risk to business at many levels. In the area of
global trade management, managing the risk has fallen
on supply chain, logistics, compliance, and financial
professionals. A typically outsourced process has started
to come in-house, and the software market is growing,
expanding, and evolving to meet these needs.
Recommendations for enterprises

If you plan on self-filing trade documents, make
sure the vendor you choose has the certification
with the customs agency with which you need to
file.
Determine if the logistics or the compliance aspects
are more important to your business. The answer to
that will point you in different directions in terms
of vendors. Consider additional point applications
for specific functionality.
Make sure your vendors of choice support the content and functionality required for the countries
in which you do business. Most vendors let their
customers steer them in terms of what countries
to support, so dont rule out a promising vendor if
youre convinced it can easily add that support.

Using GTM software for total landed cost calculations, duty drawbacks, and modeling sourcing
scenarios will put you at the head of the pack. Ask
your GTM provider for help.
GTM software can help you manage by exception.
Use the saved time to collaborate with suppliers,
carriers, brokers, etc., around improved supply
chain performance, and look for additional areas for
savings.
Recommendations for vendors

Visibility was the No. 1 cited benefit of GTM
software. Continue to build out reporting, dashboard, and analytic capabilities, as well as event
notifications.
Web-based and software-as-a-service (SaaS) applications will continue to gain wider acceptance because
of the distributed nature of the parties involved in
global trade.
The network model helps mitigate double data
entry. Information entered once can be propagated
to other parties in the supply chain.
Global trade finance functionality will be subsumed
into the logistics and compliance aspects of the
suite, as well as financial software provided in ERP.
Appendices
Appendix A: Vendor profiles
Descartes
Descartes offers SaaS logistics technology products that
allow trading partners, including ground carriers, airlines, ocean carriers, freight forwarders, 3PLs, customs
brokers, and shippers, to come to a common portal to
share information and make and receive shipments. The
applications support bookings, document exchange,
regulatory compliance, route and resource planning,
execution management, rate management, and more.
The company added about 700 members to its network with the acquisition of Oceanwide in February
2009, which focuses on customs brokers and insurance
underwriters.
Strengths
Particularly strong in cross-border movement from
Canada or Mexico to the United States and vice versa,
as well as support for multiple-leg journeys. Its SaaSbased network model is another key differentiator.
Opportunities
With the acquisition of Oceanwide, Descartes will
need to work on more seamless hand-offs between
applications.
Company and product information
Headquarters: Waterloo, Ontario
Founded: 1981
Employees: 450+
Product: Descartes Editrade Customs Filing and
Compliance Services
GTM customers: 5,000+
Technology platform: .NET
Primary delivery model: SaaS or licensed
10
GT Nexus
GT Nexus provides a web-based portal for shippers,
3PLs, carriers, forwarders, brokers, and banks to track
ocean and air freight, rate requests, bookings, contracts,
orders, production events, documents, and costs. The
application also helps shippers manage ocean and air
transportation spend.
Strengths
GT Nexus is quickly becoming a standard for ocean
carriers. It can provide visibility into many of the details
of shipments that make calculating total landed costs
easier. The company is actively courting banks as well
to make the securing and managing of letters of credit
and open account information easier. The companys
SaaS-based hub model is a key differentiator. The user
interface is clean and easy to follow.
Opportunities
GT Nexus can support the filing of the required
documents for ocean and air shipments, but it relies
on partners for more detailed compliance screening.
The company has a robust portal, but if it wanted to
expand, compliance content management could be an
area for future development or acquisition.
Headquarters: Oakland, CA
Founded: 1998
Employees: 240
Product: GT Nexus Trade and Logistics Portal
GTM customers: 120
Technology platform: Java
Primary delivery model: SaaS
Integration Point
Kewill
Integration Point has built its trade compliance functionality from the ground up. It covers all the major
areas, including but not limited to denied-party screening, product classification, customs documentation,
and electronic submissions.
Kewill is one of the largest GTM vendors in terms of

revenue, number of employees, and number of customers for global trade management. Having grown well
beyond its roots in parcel tracking through development and acquisitions, the company provides logistics
and compliance software to shippers, freight forwarders, brokers, and 3PLs.
Strengths
One of the leaders for compliance functionality,
Integration Point is a content provider to other vendors. The company has an internal content team that
updates trade agreements and regulations. The software
has support for free trade zones, which is a differentiator, as few companies that can offer this support.
Opportunities
By design, the company has focused on the compliance
aspects of global trade. It does not offer much support
for logistics beyond the generation of required documents and visibility into shipments.
Headquarters: Charlotte, NC
Founded: 2002
Employees: 90
Product: Integration Point Global Trade
Management Suite
GTM customers: 140
Technology platform: .NET
Strengths
Kewill is a good choice for companies looking for
GTM software with robust logistics support as well as
compliance functionality. The company maintains a
content team responsible for updating trade agreements
and classifications.
Opportunities
Kewill should look at developing more functionality for
the financial supply chain to round out its logistics and
compliance support. Additionally, the company will
need to consolidate its acquisitions, products, and user
interfaces.
Headquarters: Guilford, UK
Founded: 1972
Employees: 660
Product: Kewill Global Trade Management Suite
GTM customers: 3,000
Technology platform: Java
Primary delivery model: Licensed or hosted
11
Management Dynamics
Oracle
Management Dynamics has some of the broadest functionality for global trade management. The company
has grown well past its roots of international transportation management into a broad GTM suite for corporations and logistics providers, encompassing import
and export compliance, trade agreement management,
supply chain visibility, and integrated trade content
for classification, denied-party screening, regulatory
controls, and documentation.
Oracle fulfills the need for GTM software through the

Oracle Global Trade Management (GTM) and the
Oracle Transportation Management (OTM) product
suite. Both products in the suite are built on Oracle
Fusion Middleware and service-oriented architectures (SOA). Oracles GTM module, currently in
beta, is being used by several early-adopter customers.
Additional financial functionality, such as the new
Landed Cost Management product, is available in
Oracle E-Business Suite.
Strengths
Management Dynamics offers a broad suite of GTM
functionality and can be considered for most aspects
of global trade. It is also one of the leaders in compliance. With one of the largest content teams, the
company can monitor and update free-trade agreements, harmonization codes, and other regulations. The
Management Dynamics dashboard, which is based on
BusinessObjects, offers one of the best dashboards for
visibility into logistics and compliance.
Opportunities
The company has been growing at a rapid pace in terms
of new functionality and new customers. Maintaining
that momentum has the potential to be a challenge,
albeit a good one.
Headquarters: East Rutherford, NJ
Founded: 1990
Employees: 280
Product: Trade Automation 14.5, RPS On-Demand
5.1, Export On-Demand 1.1, Trade Wizards 10.0,
Trade Planner 9.0, Supply Chain Visibility 11.0,
Transportation Management 11.1, Supplier Portal
2.0, Performance Management 1.1
GTM customers: 300+
Technology platform: J2EE
12
Strengths
Oracle Transportation Management contains some of
the best support for global logistics among transportation management systems, providing transportation
management, regulatory compliance, financial management, and procurement functionality for all modes. It
also has good multi-language and currency support.
Opportunities
The compliance portions of the suite are currently in
beta and will be generally available in calendar year
2009.
Headquarters: Redwood Shores, CA
Founded: 1977
Employees: 85,562
Product: Oracle GTM, Oracle Transportation
Management
GTM customers: n/a
Precision Software, a division of QAD
QuestaWeb
QAD acquired Precision Software for global logistics

and compliance software and continues to let the
group operate as a distinct business unit. Functionality
includes but is not limited to multicarrier shipping and
parcel manifesting, international trade classification and
documentation, regulatory compliance management,
and freight forwarding.
Originally founded in 1987, the company was acquired

by ClearCross in 2000, separated out from the company and incorporated as QuestaWeb in 2001, and
relaunched with a totally redesigned web-based suite
of GTM applications in 2003. The company possesses
deep domain expertise for import and export processes
for retailers, importers, exporters, and custom brokers.
Strengths
Strengths
Precision was an early pioneer in global trade, and

QAD was one of the first vendors to combine global
trade services with logistics execution, and the company
maintains its own content team.
QuestaWeb has deep process knowledge and a longstanding and loyal customer base. The company offers
a modular, yet integrated product platform with broad
support for logistics and compliance requirements.
Opportunities
Opportunities
QAD has made the move to SaaS-based applications

but has not migrated all the functionality yet.
The company has certainly made up for lost time since

the relaunch with good client acquisition, but it should
still focus on getting the word out as it competes with
much larger vendors.
QAD company and product information

Headquarters: Santa Barbara, CA
Founded: 1979
Employees: 1,400
Product: PRECISION Global Trade Management
v7
GTM customers: 180
Technology platform: Progress, J2EE
Primary delivery model: Licensed

Headquarters: Westfield, NJ
Founded: 1987
Employees: 30
Product: TradeMasterQW Importer,
TradeMasterQW Exporter
GTM customers: 120
Technology platform: .NET, C#
13
SAP
TradeBeam
SAP BusinessObjects Global Trade Services (SAP GTS)

is part of the companys governance, risk management,
and compliance (GRC) portfolio, integrating also with
products for risk management, REACH, and EH&S.
The product is strongly positioned as an application to
lower the risks and costs of global trade. Some of the
more advanced logistics functionality considered in this
Report is part of SAP SCM.
TradeBeam has a broad product suite consisting of

logistics, governmental and regulatory compliance,
and financial functionality. The company also offers
software for supplier collaboration (i-Supply) and parts
management (Global Parts Master).
Strengths
The company has one of the largest customer bases for
GTM software, and the application includes certified
customs interfaces for more than 24 customs systems
in 13 countries to support NCTS, US ABI, and import
and export clearance. SAP GTS features one of the best
dashboards available, providing visibility from the executive all the way down to the transactional level. The
Customs Warehouse functionality is a unique approach
to duty drawbacks and free-trade-zone support. The
product has good multilanguage and currency support.
Opportunities
SAP should consider additional deployment options
that address the growing acceptance of SaaS in global
trade management.
Headquarters: Walldorf, Germany
Founded: 1972
Employees: 51,000+
Product: SAP BusinessObjects Global Trade
Services (SAP GTS), SAP SCM
GTM customers: 500+
Technology platform: SAP NetWeaver
Primary delivery model: On-premises or hosted
14
Strengths
The company maintains a content team and is one of
the leaders of trade compliance software. Additionally,
the company has some of the broadest functionality
for trade financing. TradeBeam offers managed services
for product classifications (on a per-project or ongoing
basis) and letters of credit management. The i-Supply
product is an intriguing part of the GTM solution.
The company also has a strategic partnership with the
CIECC (Chinas IT arm of administrative commerce)
for GTM solutions for importers and exporters.
Opportunities
The company should continue to develop the logistics
support to complement its strong compliance and
financial functionality.
Headquarters: San Mateo, CA
Founded: 1999
Employees: 150
Product: GTM v3.4, i-Supply v7.4
GTM customers: 3,000+
Other vendors to watch

While the following vendors either didnt meet the
broader criteria to be featured in this landscape or
declined to participate, they are still worthy of consideration when fulfilling specific aspects of global trade.
Most are already used in conjunction with the vendors
featured in this Report, and it would not surprise us to
see several acquired within the next two years or at the
very least continue to build out their partnerships with
the vendors featured above.
Acuitive Solutions product, CubeCentral, provides
bid management, ongoing rate/fee management,
invoice matching and validation to the applicable
shipment manifests, electronic/automated prepayment invoice audit, consolidated invoicing and
payment scheduling, and contract MQC/liability
tracking and reporting. CubeCentral currently supports ocean (including LCL), air, parcel, drayage,
domestic LTL, 3PL, and customs brokerage.
Dutycalc specializes in software and services for
duty drawbacks, and the vendor will sometimes
partner with the vendors in this Report when customers have complex duty drawback programs.
INNTRA provides a global e-commerce shipping
platform for carriers, freight forwarders, 3PLs,
brokers, and shippers to manage ocean shipments
electronically.
LOG-NET provides international transportation
and logistics systems, with products for both shippers and 3PLs.
Infor, which acquired GTM software with its SSA

Global acquisition, no longer goes to market with
the product, only targeting existing customers.
Infor declined to participate in this Report.
JP Morgan Trade Services offers a broad set of trade
and logistics services, including import and export
finance, trade compliance, freight payment and
audit, and more. The company typically does not
offer stand-alone software that is not tied into a
larger services engagement. As such, the company
declined to participate in this Report.
TAKE Supply Chain recently acquired PSI
Software, a provider of customs accounting and
NAFTA compliance software. The functionality will
initially focus on U.S. companies, but TAKE Supply
Chain stated it has plans to continue to build out
the functionality to address more than just NAFTA.
TradeCard integrates financial institutions and
third-party trade service providers with the financial
processes of global shippers. Supported processes
include supply chain financing, credit protection,
money movement, and inspection. TradeCard also
offers a product for corporate social responsibility verification services for factory certification of
suppliers.
TradeMerit provides SaaS software, consulting services, and business process outsourcing (BPO) to
help companies plan and optimize their trade routes
with an eye to reducing costs and automating manual and paper-based processes.
15
Research and Advice That Matter

AMR Research is the No. 1 independent
advisory firm serving supply chain, operations,
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September 2009

Global Trade Management

Supply Chain Technologies and Services

Copyright 2009 by AMR Research, Inc.

AMR Research is a registered trademark of AMR Research, Inc.

Supply Chain Technologies and Services

Global Trade Management

Closer collaboration with trading partners, increasing

The GTM market defined

In the introduction to this Report, published

There is no one perfect vision of a GTM software

To be included in this Report, vendors had to address and

Vendors featured in this Report

Supply Chain Technologies and Services | September 2009

2009 AMR Research, Inc.

Market growth overview

GTM doesnt always mean global

Total of all SCM applications

Note: Some logistics-focused GTM functionality resides

2009 AMR Research, Inc.

Source: AMR Research, 2009

Supply Chain Technologies and Services | September 2009

Table 2: GTM software sales by customer location and languages in production

* AMR Research estimate

When asked how many languages the software support,

Supply Chain Technologies and Services | September 2009

Source: AMR Research, 2009

That said, we do concede that a large percentage of

2009 AMR Research, Inc.

The GTM market is in constant flux

The GTM software landscape is in a state of constant

We measured the featured vendors on their ability to

A quick comparison of the list of vendors featured in

2009 AMR Research, Inc.

Global logistics management

Supply Chain Technologies and Services | September 2009

Table 3: Logistics functionality

Source: AMR Research, 2009

Complete: Meets the minimum requirements for this category. May

Supply Chain Technologies and Services | September 2009

2009 AMR Research, Inc.

Governmental and regulatory compliance

tions focus on the United States, many of the software

The compliance functionality in GTM software is

Denied-party screening is one of the most widely used

Another key differentiator between the vendors is

Table 4: Compliance functionality

Source: AMR Research, 2009

Complete: Meets the minimum requirements for this category. May

2009 AMR Research, Inc.

Supply Chain Technologies and Services | September 2009

Financial supply chain

the global supply chain, however, is the least developed

Table 5: Finance functionality

Source: AMR Research, 2009

Complete: Meets the minimum requirements for this category. May

Supply Chain Technologies and Services | September 2009

2009 AMR Research, Inc.

References and product/company viability

market is in such flux, we decided to include a viability

Figure 1: GTM vendors, overall score

Kewill Management Oracle

Note: Figure 1 represents the overall breadth of the solution.

2009 AMR Research, Inc.