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Océ Building a Print Infrastructure

White Paper

The Importance of an Intelligent Print Infrastructure


Working Without Walls to Drive Productivity and Profitability
Executive Summary As a result, the typical enterprise is burdened with costly inefficiencies,
Imagine getting in your car and attempting to travel from point A to redundancies, outsourcing, and underutilization of devices, servers, and
Point B in the midst of rush hour traffic without a systematic network server farms. Isolated and redundant, systems exist in parallel universes,
of interconnected superhighways, freeways, roadways, and byways. rarely communicating, collaborating, or cooperating and IT resources
Given the challenges of traveling in most major metropolitan areas are stretched attempting to support them.
under the best of circumstances—it’s an issue most of us could do
without. The truth is, without an intelligent, cohesive transportation Very few organizations recognize the advantages of actively managing
infrastructure, travel as we know it wouldn’t exist. printing resources or building a technology infrastructure to optimize
document workflows. Many realize there are challenges but don’t know
Now picture the same scenario. But instead of a series of roadways that how to overcome them. Some know that change is in order, but don’t
isolate neighborhoods and cities from one another, it’s the Byzantine know where to turn. Worse still, many simply assume that their
mix of proprietary digital islands that typifies many modern existing systems provide adequate efficiencies.
enterprises—a labyrinth of printing silos divided by insurmountable
walls and different languages and currencies for performing work. What if you could break down the barriers that divide islanded
departments and assimilate resources across the enterprise? What if you
In this scenario, independent departments, each focused on their own could reduce IT help desk calls by 20 percent, 30 percent, 40 percent
goals, develop duplicate sets of processes and purchase applications, or more? Capitalize on economies of scale? Reduce the number of
software, and hardware that often require specialized IT support teams. vendors supporting separate print operations to strengthen your
In short, the collection of existing printers, scanners, fax machines and negotiating position? Leverage underutilized equipment, minimize
copiers create a communications disconnect. outsourcing, and “work without walls”?

The “why” of this predicament is that rather than being planned The good news is most companies can. The answer is an intelligent,
from a “big-picture” perspective, printing and document management architected digital print infrastructure that works like a GPS system
systems evolved on an ad hoc basis in departments that function like automatically navigating the existing network to interconnect and route
independent silos. print, scan, fax, archive and other critical functions to the desired
destination. The intelligent print infrastructure breaks down boundaries,
enabling information to be mined, packaged, output, distributed and
archived across the enterprise—without being locked into proprietary
systems. As a result, companies can reclaim a significant percentage of
print-related IT budgets and headcount for use on critical projects. And
they can regain control of print environments, track jobs and associated
costs, and make the most of existing assets in every department.
Contents:

• Executive Summary:
• What is an intelligent print infrastructure and
why do I need one?

• Profile of an intelligent print infrastructure


• Is your IT department underworked?

• Basic capabilities and requirements of an


intelligent print infrastructure

• Components of a robust, enterprise-wide solution


• Signs you need an intelligent print infrastructure

• Designing and implementing a cohesive


print infrastructure

• An intelligent print infrastructure—powered by Océ PRISMA

• Barriers to productivity

• Océ Professional Services

• Business benefits of an intelligent


print infrastructure

• Summary

“An intelligent print infrastructure enables an organization


to use assets more efficiently. The utopian goal is to enable an
individual to print from the desktop and built-in intelligence
directs the job to the most appropriate device based on the
characteristics of the job to any device anywhere in the
enterprise—or even outside the enterprise.”
Holly Muscolino, Director Production Workflow Solutions
Service, InfoTrends/CAPV

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What is an intelligent print infrastructure and why do I
need one?

IT network vs. an intelligent print infrastructure—an important


degree of difference.
By definition, a print infrastructure comprises a variety of hardware
and software assets that include connected and unconnected printers,
copiers, multi-function devices, servers, scanners, and output
management software. But there’s an irony associated with the ongoing
battle against redundancy, complexity and inefficiency.

As departments within an organization struggle to meet immediate


commitments, reduce immediate costs, and manage immediate
requirements—many implement specialized, quick-fix solutions that
compound overall IT architectural complexity and compromise long-
term costs and manageability. The result of this myopic view is that
many organizations don’t have just one infrastructure. Instead, they
have multiple, islanded mini-infrastructures, with products from
multiple vendors and dedicated systems and server hardware that
required specialized maintenance routines.

Multi-vendor, multi-location environments create system, file, device, Profile of an intelligent print infrastructure
and output incompatibilities that result in communication barriers. As An intelligent print infrastructure is a cohesive print and document
a result, companies must maintain duplicate sets of equipment with management system that connects previously islanded departments,
dedicated operational staff and IT resources. What’s more, these capital environments, and users. It enables simplified access to document
assets are often limited to receiving data from a single system like a input and output systems that link and add value to existing
mainframe computer and are often dedicated to producing a limited applications, platforms and devices—empowering employees across
number of document types. the enterprise to work without walls.

Work cannot be shifted between devices to leverage capital investments The right print infrastructure can improve the productivity of people,
fully because, by design, the systems are incompatible on one or more systems, and processes; maximize equipment utilization; and
levels. The result? It’s difficult, if not impossible, to gain access to or encourage enterprise-wide connectivity, compatibility, and usage of
leverage existing devices. Instead of using a scanner, document assets. With flexible and fully featured support for equipment from
repository, or printer in the department down the hall, another multiple vendors, an intelligent print infrastructure can deliver lasting
duplicate system—possibly from yet another vendor—is purchased dividends in several operational and strategic areas because it:
and subsequently underutilized. Worse still, the work may be
outsourced, incurring further expenses. • Gives an enterprise the agility to shift workloads and
adapt to change
The fallout? Mounting complexity, runaway costs, and production
• Makes maximum use of existing assets—without locking
bottlenecks. In an effort to overcome issues like these, savvy enterprises
a company into devices or software from one vendor
are applying the same practices used to transform IT infrastructures in
the 1980s to add intelligence to the document infrastructure today. • Minimizes costly duplication of equipment, servers,
and human resources
• Frees IT staff to focus on business-critical projects

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Basic capabilities and requirements of an intelligent
print infrastructure

What it takes to do it right


The decision to implement an intelligent print infrastructure begins
with the need to support one or more business goals whether it’s
improving employee productivity, reducing operational costs,
accelerating efficiency, or securing a sustainable competitive edge. The
pathway to adopting the right solution begins with an understanding
of basic requirements. A print infrastructure should be…

Intelligent—based on programmable business rules that leverage


every input, archival, and output device by automatically
directing jobs to the best-fit printer within a work group or
campus—whether it resides on the desktop, down the hall or at
the in-house print shop. Processes are automated and human
intervention is minimal.
Is Your IT Department Under-worked?
Supported by a single, unified print driver—uses one driver to
The notion of an under-worked IT department is completely at
support every available device on the network and can be
odds with the reality of today’s business environment. In fact,
remotely installed and managed on each workstation, requiring
most IT departments are straddled with a relentless stream of
only a few IT people to support multiple departments, buildings,
demands and challenges they have neither the time nor
or campuses. When a new device become available, IT simply
resources to meet.
sets it up on a server within the print infrastructure and defines
Research shows that up to 40 percent of IT help desk calls who has access. All features of the new devices are instantly
stem from print-related issues like loading new drivers or available to all permitted users.
providing access to new scanners or color printers. Every user Open—supports equipment from the vendors you have today and
who wants to print to a desktop or network printer needs his any equipment you’re considering tomorrow. Unlike proprietary
or her computer equipped with the appropriate print drivers. architectures, an intelligent print infrastructure eliminates
Multiple drivers require individual updates on each user’s PC redundancies and incompatibilities between devices and systems
and IT specialists must dedicate time to these installation and from multiple vendors, unifying disparate processes, bridging
maintenance tasks. Many companies mistakenly believe that proprietary digital workflows, and supporting data streams from
these issues are commonplace and unavoidable. In truth, the mainframes, PCs, Macintosh, and others.
problems are compounded by the variety of printers and
drivers on a network, and the resulting lost time and money
inevitably tracks to the bottom line.

High costs, inefficiencies, and operational challenges are just


some of the issues driving today’s organizations to look for
smarter ways to produce documents and manage workflow.
For most organizations, printing is an unknown cost of
doing business. For example, office document and print
infrastructures have evolved over time, with frequent, “In some cases we’re seeing in-plants taking on data center
unplanned additions of copiers and desktop printers. The work on an as-needed basis. Some data centers are sending sys-
result is document infrastructures that are complex and hard
out reports to in-plant printers. Although this is not a core
to manage, where the real cost of printing remains
misunderstood. An intelligent print infrastructure addresses competency, the in-plants are starting to pick up extra demand
these issues, streamlining and centralizing device from the data center.”
management, minimizing help desk calls, tracking costs and
volumes, and freeing IT staff to focus on mission-critical JOEL MAZZA, Director of Workgroup Document Solutions,
IT projects. InfoTrends/CAPV Inc

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Connected—to make the most of your digital assets, an intelligent Components of a robust, enterprise-wide solution
print infrastructure enables islanded departments to share In today’s cost-conscious business environment, leveraging IT
resources and: resources, document management systems and print assets across the
• Connect currently unconnected devices—typically underused and enterprise is no longer a nicety—it’s a critical opportunity to accelerate
have to be physically managed, which is expensive in terms of sales cycles, time to market, and customer response time, while saving
IT support. time and money. In short, it’s an untapped resource that enhances
every area of your company to deliver a significant and sustainable
• Link the data center and the in-house print shop—today a “cement
competitive advantage and save time and money. An enterprise-wide
wall” blocks data sharing between these two areas, preventing data center
print infrastructure makes digital document assets and systems
overflow jobs from being printed in the CRD and high-volume CRD jobs
available to support all types of business processes—whether it’s
from being printed in the data center. The root cause is dedicated systems
generating a sales proposal, updating critical product documentation,
that print only one or two PDLs such as AFP or PCL. The result is that
producing direct marketing campaigns, mailing an invoice or
work is outsourced to meet critical delivery deadlines even though systems
collecting and accounting for payments. To enable seamless document
and staff—right down the hall—sit idle. An intelligent print infrastructure
creation, printing, and archival across the enterprise an intelligent print
supports devices from many vendors and data streams from all critical
infrastructure includes the following components:
business systems, enabling full utilization of assets and staffing.
• Link the office and the in-house print shop—when there’s no This component Delivers this benefit…
connection between the office and the in-house print shop, work group
users must resort to the “sneaker network”, hand-carrying jobs as hard Output management software Cross-connects previously
copy or on CDs or memory sticks to the print shop. Connecting the two segregated devices to increase
environments to direct larger jobs to the in-house print shop rather than access to a variety of systems and
tying up networked printing assets realizes huge benefits. An additional seamless flow of work
benefit is the reverse scenario, where the in-house print shop can direct
jobs to underutilized, mid-volume output devices in the office for second An architected portfolio of Enables the enterprise to prioritize
and third shifts during peak demand periods—further improving usage software and hardware products and address areas of improvement
of existing assets and minimizing the need for costly outsourcing of while keeping options and future
overflow work. purchase decisions open
Cost-saving—an intelligent print infrastructure makes maximum
Knowledgeable consulting and Leverages experience and expertise
use of existing assets and staff to reduce the overall capital
professional services organization to configure, optimize, customize,
expenditures required for equipment:
and integrate new products with
• Effective fleet management—by maximizing use of existing assets and existing systems and processes
centrally managing devices, an organization can utilize and manage its
assets on a macro level and better evaluate requests for equipment on a Support services Delivers customer training for IT
departmental basis. (technical/administrative) and
• Efficient use of IT resources—by reducing IT/help desk calls and end users in one location or
enabling remote system management, less IT staff time must be dedicated many—across the town, state,
to maintaining isolated systems and devices. nation or world

Multi-vendor support Provides open, full-featured


“The most powerful argument drives from the desktop. Here support for products and systems
from many different vendors
you have people running expensive resources that are evolved
and not well planned. There’s value in using the in-plant— Research and development Builds on a full commitment to
especially when you need capabilities that are not available research and development and
to providing additional features
on network-attached devices like binding, finishing and and functionality over time
special stock.” without jeopardizing current
or past investments
Steve Adoniou, Consultant, On Demand Printing and
Publishing Consulting Service, Production Workflow
Solutions Consulting Service, InfoTrends/CAPV Inc.

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Designing and implementing a cohesive
Signs that you need an intelligent print infrastructure
print infrastructure Objective … agility
Does your enterprise need an intelligent print
Create and implement an intelligent print infrastructure and you’re
infrastructure? If you’re not sure, consider these questions.
well on your way to becoming an agile enterprise. The question is
Answer yes to any, and you could gain efficiencies by adding
what’s the best way to get from Point A to Point B? The key to
intelligence to your print infrastructure:
unraveling the issues and building a framework for efficiency is to
• Would you like an accurate method of and tracking printing identify your goals and the technology options available to meet them.
costs across the enterprise? Is the existing output You need an effective plan of attack to integrate existing assets,
infrastructure fragmented, unwieldy and costly? Are you introduce new technologies, and position your organization to
looking for ways to cut costs in business and IT capitalize on the resulting benefits. Ready to get started? Here’s a short
departments—without losing people? Could your list of what to consider:
organization benefit from sharing devices and automated,
intelligent routing of jobs to the most productive and cost • Identify an executive champion to ensure that the entire
effective systems? organization understands the importance of the project
and commitment from senior management
• Has the production data center missed delivery deadlines
during peak production periods more than once in the last • Adopt a big-picture view of the document management and
twelve months? Are expensive high-volume devices and print universe, assemble a task force, and consider the different
systems sitting idle or significantly underutilized for more cultures involved in breaking down barriers to productivity
than three to five days a month? Does the data center print across departments
system reports, letters, or general communications that the
in-house print shop/CRD could handle? Are the data center • Identify several highly-visible areas of inefficiency, choose an
and in-house print shop competing for the same capital expert business partner with proven experience in document
budget for new equipment and systems to meet deadlines workflow and management to architect a blueprint
and service level agreements?
• Initiate a professional services study/analysis to assess existing
• Does the in-house print shop/CRD have extra capacity while processes, costs, practices and deficiencies, quantify expected
other departments are outsourcing work? Do office workers results and make recommendations about where to change
waste time copying, collating, or assembling large
document print runs such as binders, training materials or • Develop and agree to a plan/strategy for consolidating processes,
other internal communications? Does the in-plant print shop identifying security levels and information access rights,
want to offer services to customers outside the company? optimizing equipment deployment and bridging gaps

• Are office work group users tying up equipment printing


• Consolidate devices and implement workflow management
large, complex, and demanding jobs while other employees software that integrates disparate departments, processes,
wait? Could office knowledge workers benefit from direct devices, and PDLs, providing a single point of control
access to higher production equipment with finishing, color,
and advanced feature sets? • Implement a pilot site, scaled back in terms of complexity and
resources, and learn from the initial implementation

• Roll out the new system across departments in a phased approach

• Train users to understand the big picture and use the new
“There’s a definite trend toward implementing a single unified systems, processes, and technology
workflow that can output anything to anywhere. “
Holly Muscolino, Director Production Workflow Solutions
Service, InfoTrends/CAPV

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An intelligent print infrastructure—powered
by Océ PRISMA Barriers to Productivity
True, enterprise-wide printing is only possible with an integrated, Technology is capable of enabling significant productivity
architected family of print and document management products. The improvements and cost reductions. However, people
right solution must be built on open standards to support equipment frequently resist change, minimizing the benefits that
from multiple vendors, and minimize the drain on staff and support technology can deliver. Many organizations struggle with
resources. The benefits of carefully planning the deployment and use barriers to adoption that put the brakes on before progress
of devices, physical space, applications, and assets depends on whether even begins. Successful deployment of enterprise-wide print
you have a print infrastructure that provides actionable information, infrastructures eludes IT because of:
intelligent process automation, and a centralized point of control.
Perception barriers—for many organizations, perception
Consistent, comprehensive, and compatible, Océ PRISMA is an ™ has been a major obstacle. Either there was no awareness
architected family of adaptive workflow management software that of a need or compelling benefit to linking departments,
makes work flow faster and more efficiently across transactional, or various stakeholders didn’t think it could be done.
office network, commercial printing and in-house print shop Another barrier is the perceived (often valid) threat of losing
environments with the systems and processes that are already in place. control when there are several departmental fiefdoms.

Organizational barriers—one of the biggest barriers to


In an independent research report conducted by MWA research1
bridging environments is the lack of communication between
comparing Océ PRISMA workflow management software with that of
independent departments. As a result, organizations purchase
IBM®, Xerox®, and EFI®, the study concluded “only one solution
too many devices, have excess capacity in one area and a
provided the right combination of continuity across all four market
shortage of capacity in another. Production data center
segments and robustness to be a serious consideration. According to
managers responsible for producing millions of pages per
the study … “That solution is PRISMA from Océ.”
month view PCs as toys. In-house print shops/CRDs view
Océ PRISMA software supports Océ and non-Océ devices, bridging mainframe environments as archaic and complex and don’t
proprietary systems and data streams including PostScript, AFP, PCL, understand the complexities of printing high volumes of
LCDS, PostScript, PPML, TIFF, and PDF. Most important, it mission-critical documents. Meanwhile, work groups and
provides the flexibility required to improve overall business in-house print shops need a better way to link to each other
performance by linking print, fax, scan, and document archival, and outside providers when outsourcing is necessary.
streamlining workflow across office, CRD and data center business Technical barriers—different departments have historically
environments. used different PDLs and platforms. Organizations struggled
with mainframe vs. client/server platforms and resulting
Making it easy to simplify workflow in any environment, Océ
connectivity and compatibility issues. They couldn’t get jobs
PRISMA solution sets address department-specific needs to improve
from the mainframe to the in-house print shop because
efficiency within and across the enterprise IT infrastructure. Océ
devices were hard-wired, and the only way to get jobs from
PRISMA solution sets include everything required to streamline
the office to the in-house print shop was manually carrying
workflow in easy-to-implement packages that combine Océ PRISMA
them on CD, memory stick, or in hard copy format.
products, servers, and implementation services—customized to each
organization’s needs.

“There’s definitely a convergence. The tools to make


convergence happen are there and it’s being driven
by change, consolidations, and C-level attention to
generating efficiencies.”
Steve Adoniou, Consultant, On Demand Printing and
Publishing Consulting Service, Production Workflow
Solutions Consulting Service, InfoTrends/CAPV Inc.

1
MWA Consulting Inc., Enterprise Workflow Applications: A Benchmark Comparison, April 2004

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Océ Professional Services

“The problem with breaking down barriers is not so much The challenges of migrating your organization to an intelligent print
infrastructure aren’t limited to technology choices, so it’s important to
technology, but internal issues such as how do you get groups recognize the value of professional advice, guidance, and technical
that had little to do with each other in the past to work expertise. You can take practical steps to minimize the risks and
together and share resources? It really requires C-level maximize the potential gains of implementing an intelligent print
infrastructure by planning the work and working the plan—with the
perspective and clout. The individual parties running in- help of experienced professionals.
plants and data centers are not going to see beyond the walls
of their own facilities on their own. Therefore, changing the Océ professional services experts can provide proven expertise to assess
your situation, architect a plan and implement technology that
way departments work means changing perspectives.” maximizes the productivity of your existing assets, connects islanded
JIM HAMILTON, Director of On Demand Printing and departments, and breaks down the walls that divide them. Océ
Publishing Consulting Service, InfoTrends/CAPV Inc. professional services include a full range of competencies, from
analyzing your existing costs, usage monitoring and reporting to
remote print driver administration and management,
Océ PRISMA for In-house Print Shops—connects in-plants and move/add/change management, and capacity analysis and more. Océ
corporate CRDs with capabilities like online job submission and can help you understand current systems and costs, design, and
tracking; high quality scanning, make-ready, and image manipulation; implement a print infrastructure that supports your strategic direction
streamlined job scheduling and management; robust accounting and while delivering tangible benefits. The result? Magnitudes of
job routing/load balancing to maximize device utilization. opportunity for cost cutting and efficiency across the enterprise.

Océ PRISMA for Networked Offices—easily links work group users to


existing and new devices via a single, universal print driver for easy
access and simple IT management, robust accounting and intelligent
job routing based on device capabilities. Other key capabilities include
scan-to-email, central creation of PDF documents, output to email or
fax; and automated digital archiving with full text search. Direct access
to the in-house print shop/CRD is also enabled via Internet and
Intranet-based job submission, easy job tracking and chargeback.

Océ PRISMA for Transactional Environments—streamlines production


of mission-critical documents in production data center or midrange
ERP environments, unifying workflow to Océ and non-Océ devices to
provide improved control of workflow, costs, and efficiency.
Production data centers benefit from access to powerful application
and resource management tools that automate document routing and
production, simplify storage retrieval and reprinting, and easily
integrate with existing and third party systems for optimized
document finishing.

Océ PRISMA for On Demand Environments—when enterprises need


to outsource overflow work to commercial print shops, Océ PRISMA
for On Demand Environments makes it easy for in-house print
shops/CRDs to connect to and do business with print providers.
Capabilities include automated price quotations, web-based ordering,
job submission and proofing; powerful digital composition, make-
ready and impositioning; WYSIWYG design for personalized
documents; and variable graphics, images and text.

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Business benefits of an intelligent print infrastructure Anticipated benefits tomorrow—In addition to the immediate benefits,
Immediate bottom-line benefits today—once you implement a implementing an intelligent print infrastructure can return long-term
print infrastructure, you can expect to realize many benefits, from dividends that enable you to:
reductions in capital expenditures for print-related systems and services
to greater efficiencies, cost savings, and productivity. An intelligent • Ultimately reduce the number of vendors you work with to bolster
print infrastructure also provides benefits that enable you to: your negotiating position and operate from a position of strength
as a “preferred customer”
• Make your organization more agile, intelligently shifting system • Capitalize on greater economies of scale and volume discounts
workloads as needed
• Reduce IT support costs by eliminating the need to install
• Cut costs and accept new projects without increasing additional print drivers or answer help desk calls about accessing
the size of your IT staff newly added equipment. Once a device is added to the
• Reduce help desk calls and workload infrastructure, many or all people can access it instantly using
existing print drivers
• Maximize the use of your existing print, fax, scan and
document management assets • Leverage built-in adaptability to update assets as new or additional
opportunities for improvement emerge without having to re-
• Simplify and centralize device management with remote access
engineer the entire infrastructure
and control
• Automatically route output to multiple hard-copy and electronic
destinations “From a business process perspective, we’re seeing a much more
• Reduce outsourcing expenses by using existing assets better and holistic view of document management that encompasses print
keeping more print in-house
and electronic distribution.”
• Take advantage of underutilized device capacity
Holly Muscolino, Director Production Workflow Solutions
• Consolidate your infrastructure to fewer, newer, better utilized
Service, InfoTrends/CAPV
devices in a scaled deployment
• Reduce operational effort and free IT staff to focus on
business-critical IT projects
Summary
The challenges and benefits of managing printing, copying, faxing,
scanning and archiving documents across the enterprise and
maximizing use of capital assets within and between departments are
increasingly clear. More organizations recognize the importance of
connecting the dots and working without walls. As enterprises reduce
complexity, improve efficiency, reduce costs, and maximize present and
future resources, the compelling business reasons to move to an
intelligent print infrastructure are clear.

The intelligent print infrastructure promises to deliver what other


previous technologies could not— measurable business value and
significant improvements in productivity. To stay competitive,
enterprises must be able to streamline and integrate printing processes
and strategically leverage every asset. Organizations that can efficiently
leverage digital assets across all departments will be strategically
positioned to run their businesses more efficiently, avoid duplicated
effort, and increase competitiveness and profitability.

Learn more at www.oceusa.com/oceprismasolutions

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Documenting Success
Océ, a leading provider of digital document management technology and services, works closely with customers to improve organizational
productivity through better management of documents. Océ workflow solutions build on advanced software applications that deliver documents
and data over internal networks and the Internet to printing devices and archives locally and globally. Océ innovative, customizable solutions
combine Océ PRISMA™ workflow software and Océ production-class digital printers, copiers, and scanners— engineered for rock solid
reliability, application versatility, and cost-effective performance. Océ backs its document solutions with expert professional services, more than
125 years of experience and award-winning Océ Single Solutions Support, which provides a unified point of service for Océ and non-Océ
devices. Océ also offers a wide range of display graphics, consulting, and outsourcing solutions.

Océ North America, Inc. Océ México S.A. de C.V.


Océ Digital Document Systems Ave. Prol. Paseo de la Reforma No. 1236 Piso 4
5600 Broken Sound Boulevard Col. Santa Fe, Delegación Cuajimalpa
Boca Raton, FL 33487 México, D.F. 05348
www.oceusa.com www.oce.com.mx

© Océ 2005. All rights, including rights created by patent grant or registration of a utility model or design are reserved. Specifications subject to change for technical reasons.
Delivery subject to availability. All other product, service and company names are trademarks or registered trademarks and are the property of their owners.
1927-07/05

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