ANDREA WHITE, MBA, MCC

Office: 480.777.8876

Chandler, AZ 85226-1913
Cell: 480.580.3021 awhite@internationalteamcoach.com

Online Business Instructor, Trainer, Training Manager, Leadership Coach:

MBA and Master Certified Coach with a proven track record in training, teaching,
instructional design, particularly in business and computer information systems.
Currently developing and delivering training modules for Blackboard Learn.
Teaching online and in-person courses in General Business and Human Resources at
Maricopa Community Colleges and Northern Arizona University using Canvas and
Blackboard, respectively. A flexible, team player with excellent skills in:

Attention to detail in content review

Facilitating online courses,
synchronous and asynchronous
Verbal and written communication

Quick to learn new software

Working effectively instructional
designers, Blackboard training
Understanding instructional
design approaches

PROFESSIONAL EXPERIENCE
Contract Consultant and Trainer, Blackboard Learn
April 2012-present
Develop training modules for software implementation at large colleges
Deliver training for Go Live of projects, new Blackboard implementations,
more than 25 per year
Provide ad hoc consulting, learning materials development
Adjunct Business and Computer Information Systems Faculty
Maricopa Community Colleges, Northern Arizona University
August 2001-present
Teach 6-12 hours per semester of online courses in General Business, Computer
Information Systems, Human Resource Management, Healthcare Technology,
currently using Blackboard and Canvas
Frequent trainer to local business offices on topics ranging from general business,
leadership, software applications especially Microsoft Office 2007, 2010, 2013
Owner, Instructional Designer, Executive Coach, Consultant and Trainer
Business by Design/Financial Conversations
December 1997-present
Self-starter, responsible for running a successful small business in operation
for 16 years specializing in small-medium privately held firms
Goal-driven: work with organizations to maximize leadership efficiency and
effectiveness; managing more than 25 projects per year
Excellent instructional designer, coach, facilitator, and trainer: design and
deliver strategic planning sessions, personal development workshops,
coaching skills training and leadership development programs

Andrea White

Online Business Instructor, Trainer,

Training Manager, Leadership Coach:

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Senior Manager, Business Development, Arthur Andersen/Phoenix

1994-1997
Extensively involved in sales/marketing efforts for Phoenix office
Worked with partners and managers to assess business opportunities, design
and prepare proposals for business consulting projects
Leadership role in Arizona Enterprise Best Practices Award Program and
firmwide Best Practices Award Program, served as local office website
coordinator; winners included healthcare companies
Demonstrated ability to work on cross-functional teams and collaborate with
a team of peers; contact prospects and customers at C-suite level executives
Vice President Business Development, Walker Research/Scottsdale
1991-1993
Worked with prospective clients to understand requirements, design
customized systems to measure customer perceived quality
Developed familiarity with Press Ganey and custom patient satisfaction
applications
Prepared and presented proposals resulting in more than $1 million of
services each year, completed over twenty speaking engagements each year
Industry specialist for utilities, authored white paper on Customer
Satisfaction in Utilities
Account Executive, Winona Market Research Bureau/Phoenix
1983-1991
Responsible for designing, pricing, selling, and managing over 100 custom
marketing research projects each year, including many market awareness and
usage, ad tracking projects
Managed over $2 million in projects each year, including several in the
insurance industry
Added major Fortune 500 clients
Product manager for data tabulation software
Experience in various data collection methodologies: focus groups, in-depth
personal interviews, computer-assisted telephone interviews, mail surveys,
panel establishment and maintenance, some secondary research

EDUCATION/AFFILIATIONS

B.A. in Sociology/Social Welfare, Arizona State University

M.B.A., Arizona State University
Completed all requirements for PMP except exam preparation
Pursuing certificate/degree in Instructional Design
International Coach Federations highest certification: Master Certified Coach
SPIN Selling, DiSC, Myers Briggs, Six Hats
Board member for nonprofit organizations