MGT4059 Advanced Operations Management Complete Course

******** MGT4059 W1 A1 Discussion *********

Post a brief autobiography to the Discussion Area. Introduce yourself to the class and outline
your reasons for taking the course, your career aspirations, and anything else you wish to share
with the class. Your introduction should cover the following details:

Name

Location

Profession

Work experience, especially if it pertains to operations management

Your expectations from this course and interest in specific aspects of this course

At least two objectives you hope to achieve through this course and the way you will
attain these objectives

********* MGT4059 W1 A2 Discussion ************

Supply chain integration is an important issue for companies seeking to improve supply chain performance (and thus
organizational performance). Identify major supply chain risks and discuss how supply chain integration may help to
mitigate those risks.

********* MGT4059 W1 A2 Discussion-4 *********

Compare and contrast traditional performance metrics such as efficiency and inventory turnover with the newer
metrics such as C2C and perfect order fulfillment. Discuss whether the new metrics provide any advantage or any
additional motivation to an organization that has been using them to measure its supply chain or organizational
performance.

********** MGT4059 W1 A3 Value Chain and Consumer Value ***********

Assignment 3: Value Chain and Consumer Value

Research on the Internet (use Google or Yahoo) using the keywords "value chain and Michael
Porter" and read one online article.
Based on your research analysis, discuss the following:

How does the value chain correspond to the supply chain in terms of functional elements?

How do strategies of build-to-order and postponement help deliver better value to the
customer?

What advantages does are there to using a direct sales model?

**** ****** MGT4059 W1 A4 Supplier Selections *********

This Week: Supplier Selections

You are given domestic-only evaluation criteria for supplier selections. You must decide how
these criteria should change in order to evaluate suppliers not located in the United States and
submit your recommendations in a memo.
For this task, you will imagine your fictional company to be a competitor for a
well-recognized company (Note: Specifically choose one of the following two for your fictional
companya competitor of Hewlett Packard for printers and cameras or a generic competitor of
Procter & Gamble in the personal care products category) to give you a context and an industry
for reference. Your industry choice needs to be the one that has a significant supply chain and
inventory of raw materials, components, and final products. Your company has been operating
wholly in the United States with all domestic suppliers. The following factors have been used for
domestic supplier evaluations:

Item unit cost

Proximity to your main location (you can choose your local city)

Delivery reliability

Quality performance (based on incoming inspection at your facility)

The suppliers capability to assist with new product development

These factors are equally weighted at 20 percent of the total criterion.

A limited number of your component items are being considered for outsourcing. Preliminary
work has identified suppliers in Mexico, China, Taiwan, and India that appear to meet the basic
criteria to be an approved supplier. You have some analysis to perform to support this

outsourcing effort. You must develop a new set of supplier evaluation criteria elements that
include the most significant elements of global sourcing.

Proximity is no longer a valid factor when outsourcing to the suggested countries.

Review all the domestic supplier evaluation factors and write a memo recommending
how the supplier evaluation factors should be modified for offshore suppliers. You should
maintain a minimum of five factors and recommend no more than seven factors in the
new supplier evaluation system.

Sourcing from all four countries mentioned above (Mexico, China, Taiwan, and India)
may not be practical. In your memo, include a proposal stating how the final decision will
be made to focus on a supplier in only one country or the rationale for sourcing from
more than one country.

Create a two- to three-page memo in a Word document, providing your recommendations on the
offshore supplier selection criteria and submit

************* MGT4059 W2 A1 Discussion ************

Discuss the risks and opportunities associated with inventory throughout the supply chain. How
does a company balance the various tradeoffs related to inventory throughout the supply chain
and still maintain a suitable customer service level?

******* MGT4059 W2 A2 Safety Stock Analysis ********

Assignment 2: Safety Stock Analysis
Based on the following data, calculate the safety stock quantities and the inventory cost
associated with safety stock (based on the item unit cost) for the inventory items at four different
service levels (50%, 80%, 90%, and 95%). Develop a table to present the inventory quantities
and the safety stock costs at each service level. (Note: All items are independent demand items.)
Inventory Item

F-11001
K-12002
L-13003
N-14004
P-21001

Average Demand Sigma (Std. Dev.)

(Annual)
of Demand During
Lead Time
15,000
100
100,000
300
250,000
200
300,000
400
50,000
60

Item Unit Cost

$250.00
$2.00
$0.20
$1.00
$125.00

S-22002

80,000

75

$30.00

Submit your response in a Microsoft Excel worksheet with proper labeling for columns and all
required calculations

NOTE: Comment on the differences not provided. Scored

32/50 on this assignment.

******** MGT4059 W2 A3 ABC Inventory Analysis ******

Assignment 3: Final Project
ABC Inventory Analysis
This week, you need to classify inventory items and recommend ways to reduce the total
inventory dollar investment for your company.
Assume your company produces four different product lines. The total inventory on hand to
support all four product lines is approximately $10 million. The following table contains the 25
inventory items for only one of those product lines. The total inventory for this product line is
slightly more than $2.5 million.
ITEM

Annual
Demand

Unit Cost

1,500

$1.00

3,000

$2.50

1,000

$2.20

10,000

$6.50

2,000

$4.80

2,000

$1.00

2,000

$3.45

500

$2.40

30,500

$12.50

10

1,000

$3.30

11

7,500

$1.05

12

14,000

$28.00

13

18,000

$0.45

14

25,000

$15.00

15

22,000

$2.50

16

15,000

$3.80

17

4,500

$10.00

18

30,000

$14.00

19

1,200

$2.00

20

40,000

$12.00

21

28,000

$2.50

22

24,000

$2.25

23

12,000

$1.00

24

8,400

$1.25

25

15,000

$3.25

Conduct an ABC inventory analysis for the 25 items in the table. Classify these 25 items into
appropriate classes of A, B, or C. Use the ABC analysis to make general observations about the
inventory and to develop possible ways to reduce the total inventory investment by 20 percent.
(Note: The data for the other three product lines are very similar to the demand and cost patterns
seen in this data.)
Submit your ABC inventory analysis in an Excel worksheet with proper labeling for columns and
all required calculations. In addition, write a two-page Word document recommending ways to
reduce the total inventory dollar investment. Provide a rationale for your recommendations.

************ MGT4059 W3 A1 Discussion **********

Discussion-1
Demand influencing is one of the strategies associated with capacity planning. Similar
strategies that are popular today include demand sensing and demand shaping. Do you
think these strategies are more effective than forecasting? Provide a rationale for your
answers.

Discussion-2
Discuss some options other than back orders that companies may use to
plan for the products that need to be produced. Describe a scenario (or
environment) when different options would be preferred and describe a
scenario where back orders would be preferred for planning.

********** MGT4059 W3 A2 Linear Programming *******

Assignment 2: Linear Programming: Production Problem

LoTech Manufacturing produces four different products. Each product requires material, labor,
and machine time. The optimal combination of the four products is limited by the constraints of
availability for these three resources. The formulation of the linear programming production
problem is:

Maximize Z = 12x1 + 10x2 + 15x3 + 11x4 (objective function for profit)

Subject to the following constraints:

Material:

5x1 + 3x2 + 4x3 + 2x4 = 240 pounds

Machine time: 6x1 + 8x2 + 2x3 + 3x4 = 240 hours

Labor:

2x1 + 3x2 + 3x3 + 2x4 = 180 hours

Nonnegativity: x1, x2, x3, x4 = 0

Where: x1 = quantity of Product 1 produced

x2 = quantity of Product 2 produced
x3 = quantity of Product 3 produced
x4 = quantity of Product 4 produced

Use Excel and Solver to find the optimal solution for the production problem. Click here to
download instructions on how to install Solver in Excel.
Include your interpretation of the results by stating:
How many of each product will be produced?
What is the profit for the optimal solution?
Submit the solution for the production problem in an Excel worksheet with proper labeling for
columns and all required calculations. Submit your interpretations in a one- to two-page Word
document.

******* MGT4059 W3 A3 Improving the Planning Process *****

Assignment 3: Final Project
Improving the Planning Process
In this week, the scenario will specify an existing problem with the BOM that affects the
aggregate plan and MRP. You need to evaluate the problem and propose a remedy for the
problem.
You are working in a printer manufacturing company. Currently your company produces six
different configurations of a similar product (assume a printer that competes with HewlettPackard). Engineering changes occur on a frequent basis to correct quality or performance
issues, and this means that a new part number and new item become part of the BOM. The new
part replaces an old part that was causing the quality or performance problem. Engineering

changes can be implemented at any time throughout the year as company policy stands today.
This frequently results in production mistakes where old parts are used after the engineering
change has been issued. In some instances, old parts and new parts have been used and shipped
in the same order to distributors or retail customers.
Develop a proposal plan for handling engineering changes in a more controlled manner so that
the BOM problems mentioned above are eliminated and the planning process is improved.
Present the proposal as a memo to your boss, Mr. Matt R. Plann, the director of material
management.
Submit your memo in a three- to five-page Word document

********* MGT4059 W4 A1 Discussion Question ***********

Discussion-1
First-come, first-served (FCFS) is commonly used in service settings such as seating facility for customers arriving
at a restaurant. Small manufacturing firms like an industrial job shop that produces tools such as drill bits and other
metal cutting tools for other manufacturing companies use priority rulesearliest due date (EDD) or shortest
processing time (SPT)to produce their products in moderate-sized batches ranging from 100200 pieces per batch.
Discuss why FCFS can achieve acceptable results for a restaurant but may not provide an acceptable scheduling
solution for a manufacturing firm.
Justify your answers with appropriate reasoning.

Discussion Question 4
The DBR approach can be used for controlling the flow of material through an entire process
according to the TOC philosophy. Discuss whether the DBR approach could be used to
replace priority rules described for short-term scheduling in most manufacturing companies.
Justify your answers with supporting examples and appropriate reasoning.

******** MGT4059 W4 A2 ERP Business case ********

Assignment 2: ERP Business Case
You work for a company that is operating with legacy information technology systems
implemented 20 years ago. Software experts were expecting the Y2K software problem towards
the turn of the century. Y2K is a common abbreviation for the year 2000 software problem,
which was expected as a result of the practice of representing a year with two digits in early
computer programming instead of four digits. You were fortunate that no problems occurred
during Y2K, even though the company gambled and did not make any changes or updates to the
systems and software at that time. The company has doubled in size (both number of employees

and revenue generated) over that twenty year time period. The company desperately needs to
upgrade the enterprise systems and software by implementing an
up-to-date ERP system.
You are required to conduct research of the marketing materials for at least two ERP providers,
such as SAP, Oracle, SSA Global, or others and develop a brief business case (rationale or
justification) for purchasing and implementing ERP at this time.

******* MGT4059 W4 A3 Technology Application *******

Assignment 3: Final Project
Technology Application
Your organization (use one of the two suggested in Week 1) is using supply management and
demand management computer applications that are out of date. Several potential software
applications such as S&OP, supply management, inventory management, and demand
management are under consideration, and you need to make choices for inventory management
and supply chain management.
You are required to research the companies that provide software applications solutions. On the
basis of your research, write a memo to senior management with your recommendations to
further evaluate only two companies so as to select a software solution that supports supply chain
management, inventory management, and sharing of production plans with suppliers. State your
plan for how the two companies will be researched and evaluated in greater detail. (Note: You do
not have to recommend one companyjust discuss the evaluation and selection process.)
Submit a memo in a Word document

*********** MGT4059 W5 A1 Discussion **********

Discussion Question 3
Reliability affects companies in two ways, through their products and through their production process
equipment. From the customers perspective, discuss why product reliability is important to you. Then
from the production managers perspective, discuss why process reliability is important for the companys
performance. Describe some of the ways to improve reliability in each of these areas.
Justify your answers with supporting examples.

Discussion Question 4
TPM and sort, straighten, shine, standardize, and sustain (5S) may seem to be out of place with other
basic elements of the lean principles because they focus on maintenance and housekeeping respectively.
Surely customers dont see value in maintenance and housekeeping in the factory where products are
made. Explain how maintenance and housekeeping do in fact help to accomplish the main objectives of
lean productiondelivering value to the customer through a flow system.

********* MGT4059 W5 A2 LEAN PROCESSING ********

Assignment 2: Final Project
Lean Principles
This week, you need to propose the use of lean principles for your company as if this is a
completely new initiative.
You are working in a manufacturing company that is plagued by many performance issues such
as:

20 percent of all the deliveries to customers are late

The manufacturing operations are performing at 50 percent utilization of equipment
because of maintenance problems and excessive downtime due to machine breakdowns

The manufacturing operations currently have 100 days of supply (days of inventory)
within the factory in various stages of completion (that is, raw material, subassemblies,
work-in-process, and finished goods)

Many assembly items are partially completed because the components required to finish
the products have not been delivered by the supplier (this happens at least once per week)

Submit a memo to your top management explaining:

Why you are recommending the implementation of lean principles?

How these principles will address the companys current problems?

How the principles should be implemented?

*********** MGT4059 W5 A3 TPM and 5S **********

Assignment 3: Final Project

TPM and 5S
Your fictional companys primary domestic manufacturing operation has traditionally given
limited attention to the maintenance of their production equipment. Efforts are underway to
implement lean production concepts. You plan to propose TPM and the 5S for workplace
housekeeping and organization to improve the maintenance of the equipment.

Create a five- to six-slide Microsoft PowerPoint presentation including your reasons for
proposing the use of TPM and 5S and the method of implementing them in the company's
current production process.

The slides should be structured in the same format as a formal presentation, including relevant
information using the note feature to incorporate presentation material not included on each
slide.
Submit your presentation

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