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H: (215) 227-0109 C: 215 266-5818

Results-driven Director of Nursing with over 23 years of progressive experience within complex matrix health systems and
independent healthcare organizations. Adept at managing all operational functions of long-term care facilities with hands-on
nursing experience in psychiatric, telemetry, and medical-surgical units. Proven success in improving patient outcomes by
devising evidence-based practices and developing education programs for nurses. Demonstrated leadership skills with the
ability to implement preventative and corrective actions plans to achieve and sustain quality initiative benchmarks re quired by
Department of Health and Human Services and Medicare and Medicaid. Seeking to leverage formal training and background to
take next career step in healthcare administration with an organization dedicated to improving patient care and outcomes.
Shared Governance
Healthcare Administration
Quality Improvement
Staff Development and Precepting

Policy and Program Development

Patient Care, Education, and Advocacy
Evidence-Based Best Practices
Organizational Leadership

Conducted group study to measure patient comfort, costs, and test results, resulting in increased patient satisfaction.
Reduced wounds 30% by developing evidence-based pilot program on new staging and healing assessment strategies,
improving resident quality of care.
Developed and implemented evidence-based best practice initiative, reducing infection rates for patients living with
indwelling suprapubic catheters 40%.
Designed and implemented continuing education program for nurses on suprapubic care and management; significantly
improved nurse manager competencies and reduced UTI infection rates.
Authored successful grant proposal to secure grant from the Daisy Foundation to support Suprapubic Catheter
Management Program.
Improved annual employee retention rate from 30% to 60%.
INGLIS FOUNDATION, Philadelphia, PA 8/2012 to Current
Director of Nursing / Clinical Excellence Mentor (8/2012 Current)
Manage daily operations of 297-bed facility providing comprehensive nursing services to individuals with chronic
disabilities such as multiple sclerosis (MS), and provide oversight to multifunctional teams, including 175 RNs, LPNs, NAs,
and ancillary staff.
Collaborate with external departments, medical professionals, government agencies, and advocacy groups to develop,
support, and coordinate resident care.
Develop, maintain, and implement nursing policies and procedures conforming with current nursing best practices and
state and federal laws and regulations.
Reinforce compliance with clinical and health status initiative guidelines.
Devise and submit corrective and preventive action plans to Department of Health and Human Services to correct issues
impacting Medicare and Medicaid reimbursement.
Plan and institute Quality Improvement Activities (QIAs) and participate in unit-based Quality Assurance Programs to
improve quality outcomes and safety, reduce hospital admittance rates, lower infection rates, and increase patient
Interim Leadership Team Development Mentor (9/2012 8/2013)
Provided leadership and oversight to extended care facility operations for organization serving patients with complex
medical issues associated with MS.
Supervised 50-person staff, including nursing supervisors, unit managers, and ancillary staff.
Translated business priorities into implementable actions, and upheld compliance with laws, regulations, and organizational
Directed continuous quality improvement initiatives based on Six Sigma Lean management principles.
Managed reportable incidents identified Department of Health and Human Services and prepared documentation for state
Streamlined workflows by reducing extender staff and creating flexible schedules for staff, resulting in improved resident
and employee satisfaction.
Leveraged measurable statistics and process analysis to develop best practices.

EAGLEVILLE HOSPITAL, Eagleville, PA 9/2010 to 10/2014

Unit Manager
Delivered quality supportive treatment to patients managing substance abuse issues, co-occurring disorders, and
behavioral health disorders; administered daily issues such as suicide prevention and crisis intervention.
Provided direct and indirect care to patients with medical and mental health symptoms resulting from substance abuse
Supervised staff of 20; evaluated employee performance and formulated strategies to improve performance.
Worked with management to finalize annual expense plans, and collected, reported, and explained monthly expense
Executed initial admissions assessments and interviews for new clients.
Collaborated with medical and treatment team staff to provide save recovery environment.
Administered new acute psychiatric program, routinely evaluating effectiveness and instituting initiatives to improve
Developed training program to educate nurses from external units to flow through and provide support and relieve staff.
Introduced new EMR system and facilitated training for other staff members.
NORTH PHILADELPHIA HEALTH SYSTEM, Philadelphia, PA 12/2006 to 10/2010
Staff Psychiatric and Telemetry Nurse
Oversaw nursing activities for 44-bed unit, providing direct and indirect patient care to diverse patient population.
Leveraged nursing process to perform patient assessments, order and interpret diagnostic tests, administer medications
and treatments, and plan discharges.
Educated patients on reproductive health issues and wellness, including STDs, HIV, and family planning.
Spearheaded CNA training program and conducted CNA training; trained 80+ students annually.
Liaised between patients and physicians to ensure comprehension of diagnosis and treatment, and to advocate for patient's
St Monicas Manor, Philadelphia, PA- 4/2004-10/2009Assistant Director of Nursing
Maintained and updated audit, compliance, and legal documentation as required by Department of Health and Human
Services and Medicare and Medicaid.
Managed staffing patterns and FTE staffing levels, staff attendance, tasking, training, and performance evaluations.
Assisted elderly patients with activities of daily living and conducted routine assessments to formulate, implement, and
modify plans of care; monitored treatment plan efficacy.
Participated in unit-based quality assurance initiatives and organized QIAs to identify opportunities for improvement.

Tucker House, Philadelphia, PA 1996-1998

Nurse Educator
Responsible for developing educational curriculum for 180bed nursing facility, using instructional design and
ADDIE to develop a comprehensive educational program designed to for adult learners, specifically registered
nurses, LPNs and CNAs. Certified in train the trainer for CNAs. Also worked part-time for 1199c nursing assistant

Master of Science: Nursing, University of Phoenix, 2015
Master of Health Administration, University of Phoenix, 2015
Bachelor of Science: Nursing, University of Phoenix, 2011
Sigma Theta Tau International Honor Society