STATEMENT OF CPNI OPERATING PROCEDURES

EAGLE-Net Alliance (EAGLE-Net) has instituted policies and procedures to ensure that it is
compliance with the Commissions rules as set forth in 47 C.F.R Section 64.2001 et seq. The
following statement explains how EAGLE-Net complies with these rules and describes EAGLENets CPNI compliance status for the prior year 2015.
1.

It is the policy of EAGLE-Net not to use, disclose, or permit access to Customer

Proprietary Network Information ("CPNI"), as defined in the FCC's rules, for any
purposes other than access or disclosure is permitted by section 222 of the
Telecommunications Act of 1996.

2.

EAGLE-Net has established a program to inform and train personnel on an annual basis
that they may not use, disclose, or permit access to CPNI for any purpose other than those
set forth above. At present, EAGLE-Net does not engage in outbound marketing using
CPNI. EAGLE-Net has an express disciplinary process in place to discipline violations
of its CPNI policy.

3.

EAGLE-Net has appointed a CPNI Compliance Officer. All requests for CPNI data shall
be referred to the CPNI Compliance Officer.

4.

Because EAGLE-Net does not use, disclose or permit access to CPNI except as described
above, by definition, it does not need to maintain a record of sales and marketing
campaigns that use customers' CPNI, or of instances where CPNI is disclosed to third
parties, or where third parties were allowed access to CPNI.

5.

Because EAGLE-Net does not use CPNI except as described above, EAGLE-Net does
not utilize a notification and customer approval process (i.e., an Opt-Out or Opt-In
process). If EAGLE-Net changes its marketing procedures, an appropriate customer
notification process will be instituted.

6.

With respect to customers online access to their billing and other information, EAGLENet does not provide online access to any CPNI until the customer requesting such access
provides a password that has been established by the customer without the use of readily
available biographical information or account information.

7.

Customers who contact EAGLE-Net via inbound calls are not able to access their call
detail information. If in the future EAGLE-Net decides to convey call detail information
to customers seeking such information via inbound calling, then EAGLE-Net will take
measures to secure the customer information with proper authentication, including the
use of passwords and other methods that comply with FCC rules to protect call detail
information.

EAGLE-Net Alliance 4772 Walnut Street, Suite 100 Boulder, Colorado 80301
www.co-eaglenet.net

8.

Customers who present themselves at EAGLE-Net's office location and who request
CPNI are asked for proper photographic identification (i.e., state issued driver's license or
the equivalent). CPNI will be disclosed only if the customer presents valid photo ID
matching the customers account information.

9.

EAGLE-Net has not detected any unauthorized access to CPNI, either by employees,
pretexters or other third parties. EAGLE-Net did not receive any customer complaints
regarding CPNI in 2015.

10.

EAGLE-Net will notify the customer immediately if the customers address of record is
created (except at the time of service initiation) or changed. This notification is made by
mail to the customers pre-existing address of record, and does not reveal the changed
information.

11.

In the event of any breach of a customers CPNI as described in section 64.2011 of the
FCC rules, EAGLE-Net will, as soon as practicable and in all events within seven (7)
days of determination of the breach, notify law enforcement through
http://www.fcc.gov/eb/cpni, and subsequently notify the customer(s), in accordance with
the procedures and in the sequence prescribed by that rule section. EAGLE-Net will
maintain a record of any such breaches and notifications for at least two (2) years.

12.

EAGLE-Net has in place a supervisory review process regarding compliance with its
CPNI policy.